ANNUAL REPORT 2014-15 MELBOURNE CRICKET CLUB Our mission Melbourne Cricket Club is a private club with public responsibilities. It has two primary roles: Ŷ Managing the MCG as the world’s best stadium for all people. Ŷ Providing the best services and facilities to its members while ensuring our unique sporting culture and heritage are enhanced and appreciated. STRATEGIC VISION The club’s strategic direction is underpinned by the following dimensions: 1. Engage and manage MCC membership. 2. Destination MCG – giving people more reasons to visit, more often. 3. World-class facilities. In achieving these initiatives, we recognise that we must continue to deliver excellence in all of our core operations. Our values RESPECT The club prides itself on the respect and esteem it has earnt over its long and prestigious history. As staff, we respect our work colleagues, their abilities and views. We work as a team towards a common goal. By pursuing excellence and using our people to constantly deliver on our promises, we will earn the respect of our colleagues, stakeholders, customers and the wider community. PEOPLE People are the most important asset in our organisation. Our staff feel important through a variety of recognition programs and initiatives and are immensely proud of their involvement at such an iconic venue. Our staff enjoy their time at work and are recognised in a variety of ways for their performance. Integrity, honesty, loyalty and teamwork are the keys to providing a memorable customer service experience for our patrons and members. HERITAGE We will continue to develop the MCG into one of the world’s finest sporting stadiums and Australia’s greatest sporting icon, drawing on our history to reinforce its image as the People’s Ground. The club’s history, its rich and vast heritage collection and its culture will be observed, preserved and displayed for our members and visitors to savour. EXCELLENCE We are committed, collectively and as individuals, to strive for excellence at all times - using the best suited products and processes to deliver major events and consistently exceed expectations of service to our customers. 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A member of Joined the committee in 1998. Elected Cricket and Club sub-committees. A director vice-president in 2011 and president in of MCC Foundation. 2015. Chairman of Executive and Club sub- committees and ex-officio of all other sub- committees. A director of MCC Foundation and National Sports Museum Ltd. SALLY MACINDOE Joined the committee in March 2014. A member of Ground Sub-committee and STEPHEN SPARGO a director of MCC Foundation. VICE-PRESIDENT Joined the committee in 2000. Elected vice-president in 2011. Chairman of MCC Foundation Sub-committee and a member FRED OLDFIELD of Executive and Ground sub-committees. Joined the committee in December, 2012. A director of MCC Foundation and National A member of Club, MCC Foundation and Sports Museum Ltd. Finance & Audit sub-committees and a director of MCC Foundation. DAVID CROW VICE-PRESIDENT CHARLES SITCH Joined the committee in 1993. Chairman of Joined the committee in 2011. A member of Cricket Sub-committee and a member of MCC Ground and MCC Foundation sub-committees. Foundation and Executive sub-committees. A director of MCC Foundation. A director of MCC Foundation and National Sports Museum Limited. MICHAEL ANDREW MARK SMITH VICE-PRESIDENT Joined the committee in 2011. A member of Joined the committee in 2007. Served as Finance & Audit and Ground sub-committees. treasurer until 2011, at which time he resigned A director of MCC Foundation. from the committee due to work commitments overseas. Re-elected at the 2014 Annual General Meeting in August. Member of Finance & Audit and Executive sub-committees. KAREN WOOD A director of MCC Foundation and National Joined the committee in 2009. A member Sports Museum Limited. of Club Sub-committee. A director of MCC Foundation. MICHAEL HAPPELL TREASURER Joined the committee in May 2011. Appointed treasurer in August 2011. Chairman of NOTES Finance and Audit Sub-committee. Member of WILL FOWLES retired and vacated the committee on August 13, 2014. Executive, MCC Foundation and Ground sub- TED YENCKEN retired and vacated the committee on February 17, 2015. committees. A director of MCC Foundation JAMES BENNETT was appointed to the committee on February 17, 2015 and National Sports Museum Ltd.