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4.0 OUTCOMES OF ENGAGEMENT PROGRAM
Energy East tracks and follows up on community engagement activities and comments, issues and interests raised by stakeholders. Based on the complexity and diversity of the issues raised and reported in this Consolidated Application, Energy East continues to engage with stakeholders across the regional areas of the Project to follow-up on its proposed measures and responses and to address any additional issues or concerns raised.
Summaries of community stakeholder engagement activities by province between April 1, 2013 and December 31, 2015 can be found in the appendices referenced in Table 4-1. Each summary lists issues of interest raised at open houses and at meetings with municipalities and other stakeholder groups during each time frame. If Energy East representatives and subject-matter experts were unable to address or answer issues or questions immediately, follow-up responses were provided where possible and appropriate to stakeholders through letters, telephone calls or email messages. Beyond reporting engagement activities and outcomes during this time period, Project engagement that occurred between January 1, 2016 and March 31, 2016 with respect to the removal of the Cacouna marine terminal from the Project scope, has also been reported here.
Energy East continues to address questions and issues through its ongoing engagement.
Table 4-1: Summary of Engagement Activities by Province – Appendix References
Provincial Community Issues and Concerns Province Engagement Summaries Tables1 Alberta Appendix 9-4A Appendix 9-4B Saskatchewan Appendix 9-5A Appendix 9-5B Manitoba Appendix 9-6A Appendix 9-6B Ontario Appendix 9-7A Appendix 9-7B Quebec Appendix 9-8A Appendix 9-8B New Brunswick Appendix 9-9A Appendix 9-9B Nova Scotia Appendix 9-10A – Note: 1. Where no table is provided, no outstanding Project-related issues or concerns were raised.
Several municipal stakeholders have provided Energy East with letters and resolutions in support of the Project. Copies of these letters and resolutions are compiled by province in Appendix 9-2.
4.1 ISSUES AND CONCERNS
Community engagement activities, and comments, issues and concerns that are raised from those activities, are tracked and followed-up on. Community engagement information is collected and managed in a database designed specifically to support
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this work and captures the engagement efforts undertaken with each broad stakeholder group. Data are reviewed to validate information for accuracy and completeness. Processes are in place to identify and respond to concerns. Project-specific stakeholder input is incorporated in Project design and planning, and in the ESA studies, where relevant and practical.
The Project team continues to develop and update materials and resources (e.g., fact sheets, newsletters and websites), in anticipation of, and in response to, questions and concerns raised by stakeholders.
4.2 ENGAGEMENT WITH EMERGENCY RESPONDERS
Since March 2014, Energy East has engaged select emergency response stakeholders in neighbouring and adjacent communities across the six provinces, as well as other agencies that may conduct a response during an emergency or coordinate response agencies (i.e., public safety and fire marshals at the provincial level). Energy East’s approach to emergency preparedness and response engagement is to inform emergency service agencies and first responders about the Project, hold meetings and information sessions, and consult with these parties in the development of Project-related emergency response plans (ERP). Emergency preparedness and response engagement will continue through the application phase into the construction and operational phases of the Project.
While the foregoing approach was applied similarly across all provinces, the timing of specific engagement activities varied from province to province.
For a list of emergency response stakeholders engaged on the Project, see Appendix 9-1.
Emergency preparedness and response engagement will continue as the National Energy Board’s (NEB) regulatory process unfolds, and throughout the construction and operational phases of the Project.
The following sections provide an overview of Project-wide engagement outcomes related to emergency preparedness and response, as well as brief summaries of province-specific outcomes that are detailed further in Appendices 9-4A to 9-10A.
4.2.1 Project-Wide – Engagement with Emergency Responders
The Project implemented the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire with first responders in neighbouring communities across the six provinces spanned by the Project in June 2015. The questionnaire gathered information about emergency response resources and capabilities, and the results will be used to inform the development of the Project’s ERP and develop ongoing consultation plans and training for first responders.
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In advance of the questionnaire, the Project notified municipal representatives of neighbouring communities in the six provinces that Energy East would be conducting a questionnaire with emergency response agencies in their area (see Appendix 9-44 for sample copies of the letter sent by email).
The questionnaire invitation was sent to first responders on June 12, 2015 either by mailout with a hardcopy of the questionnaire attached or by email containing a website link to the questionnaire in English, French or both languages, depending on the province (see Appendix 9-44 for sample copies of the questionnaire invitation and questionnaire sent by mail and email). Follow-up phone calls to select first responders (e.g., fire chiefs) were made within five business days of the questionnaire distribution to confirm that the recipients had received, and could access, the website questionnaire, and to determine if additional follow up with first responders was required to answer their questionnaire-related questions.
The Project distributed several additional follow up email questionnaires to updated lists of recipients who did not receive the June 12, 2015 email due to invalid email addresses, as well as to alternative recipients as directed in response to out-of-office notices received. Two reminder messages were sent by email to first responders who had not yet completed the questionnaire by the June 29, 2015 deadline. In addition, the questionnaire close date was extended to be the end of July 2015 in order to accommodate schedules and enable as many first responders to participate as possible, and a third reminder email was sent to first responders prior to that deadline. By December 2015, 36% of the 435 questionnaires issued were completed.
Follow-up meetings have been or will be held with first responders to review their questionnaire responses and gather additional information that will be used to develop Energy East’s ERP. Energy East plans to follow up with those first responders who did not complete a questionnaire to inform the development of the ERP. As described in the response to NEB 5.33, a summary of the results of this questionnaire, including issues and concerns raised, will be shared with the NEB later in 2016.1 Energy East also held a series of community events called Safety and Emergency Response Information Days in the fourth quarter of 2015. These information sessions provided an opportunity for community stakeholders, including local first responders, regional and provincial emergency response agencies and authorities, municipal officials and representatives, and community members, to learn more about TransCanada’s safety and emergency response capabilities in a tangible and interactive fashion. The event description is provided in Section 3.3: Safety and Emergency Response Information Days. The outcomes of the events are detailed by region or province in the following sections:1 Prairies (Alberta, Saskatchewan, and Manitoba) – Section 4.2.3
1 NEB Filing ID: A74256-1.
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Ontario – Section 4.2.5 Québec – Section 4.2.7 New Brunswick – Section 4.2.9
Energy East will continue to engage with first responders throughout the development of the ERP, during the Project’s proceedings, and throughout the Project’s construction and operational phases.
4.2.2 Alberta, Saskatchewan and Manitoba – Engagement with Emergency Responders
4.2.2.1 March 1, 2014 to August 31, 2014
Between April and August 2014, Energy East identified and verified potential local and provincial emergency response agencies in neighbouring and adjacent communities in Alberta, Saskatchewan and Manitoba, and sent them an introductory letter and information package in July 2014. Provincial agencies contacted included district representatives from the Alberta Emergency Management Agency and regional representatives from the Manitoba Emergency Measures organization and Manitoba Southern Health (Regional Disaster Management).
Between April and August 2014, Energy East also telephoned emergency response agencies in these provinces to offer information sessions and meetings. The majority of these agencies either declined the offer or indicated such sessions would be most appropriately conducted closer to the time of construction.
4.2.2.2 September 1, 2014 to December 31, 2014
Between September and December 2014, Energy East responded to inquiries from emergency response agencies that had been provided in response to a letter and introductory emergency preparedness information package that was provided by Energy East in July 2014.
In early 2015, Energy East plans to implement a questionnaire with first responders along the proposed Project route. The questionnaire will assess response capabilities and the results will be used to inform the development of geographic and overall ERPs, as well as to develop ongoing consultation and training plans.
As well, the Project intends to follow up with emergency response agencies in the first quarter of 2015 to schedule information sessions, workshops or training exercises as appropriate.
4.2.2.3 January 1, 2015 to March 31, 2015
Between January and March 2015, Energy East followed up with specific emergency response agencies in Alberta and Manitoba to schedule individual emergency preparedness and response meetings and presentations during the second quarter of 2015.
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4.2.2.4 April 1, 2015 to June 30, 2015
Between April and June 2015, Energy East met with specific emergency response agencies in Alberta and Manitoba to provide a Project overview and emergency preparedness and response presentation. Also, the Project implemented the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire with first responders in June 2015. The purpose of the questionnaire was to help assess response capabilities and the results will be used to inform the development of the Project’s ERP, as outlined above in Section 4.2.1. In Alberta, Energy East met with representatives from the Alberta Emergency Management Agency (Southern Region) in May 2015. Following the presentation, questions were answered and topics of discussion included: Project timelines pipeline routing and facility siting with respect to the location of counties and villages whether the Project will use the incident command system other provincial and emergency response stakeholders engaged by the Project Energy East met with approximately 20 members of the Eastman Mutual Aid District in Manitoba in April 2015. Questions answered following the presentation focused on the following: Project timelines pipeline routing techniques used to prevent and respond to incidents local emergency response roles and responsibilities
Energy East also met with the City of Portage La Prairie, Fire and Emergency Services, in Manitoba in June 2015.
4.2.2.5 July 1, 2015 to September 30, 2015
Between July and September 2015, Energy East met with specific emergency response agencies in Saskatchewan and Manitoba to provide a Project overview and a safety and emergency preparedness and response presentation, including the review of an ERP example and a tactical plan example. At the five meetings, Energy East followed up on the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire implemented with first responders in the second quarter of 2015 to review their responses with them and gather additional information, which will be used to inform the development of Energy East’s ERP. In Saskatchewan, Energy East met with representatives of the Town of Moosomin, including the Fire Department and the Emergency Measures Organization coordinator, in August 2015. At a September 2015 meeting with representatives of the City of
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Regina, including Fire and Protective Services, questions were answered about integrity measures, specifically: aerial patrols of pipelines the effects of a potential pipeline rupture under a river the response time in the event of an incident
In Manitoba, Energy East met with the Town of St. Anne Fire Department in August 2015. At an August 2015 meeting with representatives from the provincial government and South East Whiteshell Fire Department regarding the South East Whiteshell Provincial Park, questions were answered regarding: local facilities siting pipeline design and right-of-way (ROW) crossings local response roles and responsibilities in the event of an incident identification of other provincial emergency response stakeholders engaged by the Project Energy East met with representatives from several departments of the City of Winnipeg in September 2015, including the Emergency Preparedness Organization, Fire Paramedics Service, Regional Health Authority, and Police Department. Questions were answered with respect to the following: pipeline routing pipeline design oil pipeline operations integrity measures to protect environmentally sensitive areas potential effects of an incident on the Winnipeg aquifer ERP testing and training past spill response ERPs for specific facilities (e.g., Brady landfill site)
4.2.2.6 October 1, 2015 to December 31, 2015
Between October and December 2015, Energy East followed up on questions asked during Emergency Response Plan Capacity and Risk Assessment Questionnaire follow up meetings held in Saskatchewan in July to September 2015. Also, Energy East hosted an information booth at the Manitoba Disaster Management Conference organized by the government of Manitoba Emergency Measures Organization held in Winnipeg in October 2015. Project information was shared with approximately 110 conference attendees who visited the booth, which included first responders and other emergency preparedness planners, municipal officials, safety officers, health professionals interested in emergency response management. Questions were answered about the following:
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TransCanada’s ERP training for employees training opportunities for first responders the possibility of providing public awareness sessions with specific municipalities the status of pump station locations the current status of the Project application to the NEB As well, Energy East hosted an information booth at the Saskatchewan Emergency Planners’ Association Conference held in Saskatoon in November 2015. Project information was shared with approximately 100 conference attendees who visited the booth, which included first responders and other stakeholders interested in emergency response planning. Questions answered included: TransCanada’s emergency response planning and training for employees training opportunities for first responders pipeline size pump station locations in Saskatchewan the current status of the Project application to the NEB
4.2.3 Alberta, Saskatchewan and Manitoba – Safety and Emergency Response Information Days – 2015
Events were held in four communities in Saskatchewan and Manitoba, with a total of 175 attendees. Approximately 80 people attended the session for first responders and municipal authorities and approximately 95 attended the public session. Interests focused on the following topics: pipeline safety and emergency response, including:
availability of ERPs to first responders and the public emergency response capacity and timing expectations of local first responders design, including:
the potential impact of gas pipeline incidents on oil pipelines in proximity
the cause of the Otterburne, Manitoba incident and the potential implications of the Energy East pipeline conversion (i.e., the age of pipe and potential for Energy East to experience a similar rupture)
the location of pump stations operations, including:
the nature of the product to be transported the characteristics of products integrity measures technology environment, including methods to protect watercourse crossings and the protection of drinking water, and the potential effects on sensitive areas and wildlife
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the differences between provincial and federal regulatory requirements and authority
4.2.4 Ontario – Engagement with Emergency Responders
4.2.4.1 March 1, 2014 to August 31, 2014
Between March and August 2014, an introductory letter and information package was mailed to emergency response agencies in Ontario in neighbouring and adjacent communities (see Appendix 9-24). Continued outreach to emergency response agencies involved holding seven emergency preparedness and response information sessions in June 2014, where approximately 80 first responders participated. Attendees included representatives of first response agencies, Ministry of Natural Resources and Forestry, Ontario Provincial Police, and 9-1-1 dispatchers. At this time, Energy East also participated in a natural gas-related tabletop training exercise conducted by TransCanada in the United Counties of Leeds and Grenville. Energy East will continue to engage with first responders over the coming months to collect more detailed information to inform the development of ERPs.
4.2.4.2 September 1, 2014 to December 31, 2014
Between September and December 2014, continued outreach to emergency response agencies involved responding to inquiries from emergency preparedness and response information sessions held in June 2014, and participating in meetings organized by specific municipalities. For example, Energy East delivered an emergency preparedness and response presentation and answered questions at the Cochrane District emergency management mutual aid meeting in the Town of Cochrane in October 2014, with regional community emergency management coordinators and the Office of the Fire Marshal and Emergency Management (OFMEM) in attendance.
In September 2014, Energy East presented an overview of pipeline safety, emerging industry standards and TransCanada's policy on emergency response planning at the Canadian Industrial Emergency Conference in Hamilton. Energy East team members hosted a tradeshow booth at this conference to answer questions and distribute Project information, and held conversations with approximately 45 delegates, including industrial fire brigades, safety managers, safety coordinators, city planners, training coordinators, emergency response coordinators, and paramedics.
4.2.4.3 January 1, 2015 to March 31, 2015
Between January and March 2015, outreach to emergency response agencies involved meetings with individual community stakeholders, and holding an emergency preparedness and response information session for specific communities to follow up on initial information sessions held in 2014.
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In February 2015, Energy East met with the OFMEM of the province to present the emergency preparedness and response approach for the Project. Questions were answered and topics of discussion included: municipal and provincial roles and responsibilities establishing primary contacts at the first responder, municipal and provincial levels incident command systems mutual aid and other types of agreements between municipalities
Energy East delivered an emergency preparedness and response presentation and answered questions at a March 2015 briefing session in Horton for the eastern municipalities of Renfrew County, where 18 regional community emergency services representatives, and elected and non-elected municipal representatives all attended.
Energy East plans to implement a questionnaire with first responders along the proposed Project route by mid-2015. The questionnaire will help assess response capabilities and the results will be used to inform the development of the Project’s Emergency Response Plan.
4.2.4.4 April 1, 2015 to June 30, 2015
Between April and June 2015, outreach to emergency response agencies involved meetings with individual community stakeholders to provide a Project overview or an emergency preparedness and response presentation. Also, the Project implemented the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire with first responders in June 2015, as outlined above in Section 4.2.1.
Energy East hosted an information booth at the Northwestern Response Forum’s Northwestern Ontario Conference on Disaster Management held in April 2015. Project information was shared with approximately 100 conference attendees who visited the booth, which included first responders or municipal officials interested in emergency management. Questions were answered about the design of the Energy East pipeline and the safety of transporting oil by different methods.
Energy East participated in the Association of Fire Chiefs Annual Conference and Trade Show held in the City of Toronto in May 2015. Energy East delivered a presentation about the approach the Project is taking regarding emergency response planning to an audience that included fire chiefs, fire fighters and other first responders. As well, the Project hosted a trade show booth, where Project information was shared with approximately 185 conference attendees who visited the booth. Questions were answered about the following: facility locations (e.g., pump stations and construction camp sites) safety and emergency response, including:
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the safety of transporting oil by different methods the time required to shut down the pipeline in the event of an incident the timing of emergency response training job opportunities
4.2.4.5 July 1, 2015 to September 30, 2015
Between July and September 2015, Energy East met with specific emergency response agencies in Ontario to provide a Project overview and safety and emergency preparedness and response presentation, including the review of an ERP example and a tactical plan example. At the nine meetings held during this period, Energy East followed up on the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire implemented with first responders in the second quarter of 2015 to review their responses with them and gather additional information, which will be used to inform the development of Energy East’s ERP.
In July 2015, Energy East met with representatives of the Town of Hearst Fire Department and a representative of the Municipality of Greenstone Fire Department. At a meeting with representatives of the City of Temiskaming Shores also in July, including municipal officials and the fire department, Energy East answered questions about pipeline safety and the types of crude oil that the pipeline will carry.
In August 2015, Energy East met with municipal representatives from the City of Kenora, including Fire and Emergency Services. Questions were answered about: leak prevention types of oil that will be transported by the pipeline the effects of a potential spill in or around a waterbody the probability of a fire the location of emergency response equipment the Ontario Energy Board’s (OEB) consultation and review report on the Energy East Project entitled Giving a Voice to Ontarians on Energy East Energy East met with representatives of the Municipality of Mattice-Val Côté in September 2015, including the Fire Department. Questions answered included: the size of a response group in the event of an incident the potential effects of seismic activity the leak detection system current tactical programs for existing TransCanada facilities in the area Also in September 2015, Energy East met with representatives of the Town of Kapuskasking, including the Fire Department. Questions answered included: Project plans for the location of emergency equipment the location of the Emergency Operation Centre
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pipeline crossing signage Energy East met with representatives of the Municipality of Fauquier-Strickland in September 2015, including the Fire Department. Energy East answered questions including: the life span for the pipeline pipeline inspection leak detection sensors signs of possible leaks general properties of oil in water training and equipment provided to oil spills Also in September 2015, Energy East met with representatives from the Town of Smooth Rock Falls, including the Fire Department. Topics discussed at the meeting include Energy East’s progress on the development of the Project ERP and the role of table top exercises in emergency response planning. Questions answered included: the use of electricity-driven pump stations versus natural gas pump stations the location of shut-off valves the local infrastructure costs to respond to potential contamination
Later in September 2015, Energy East met with representatives of the City of North Bay Fire Department and answered questions about the quantity of oil currently transported by train and the number of control points on Trout Lake. 2
In addition to the nine questionnaire follow-up meetings in Ontario during this period, Energy East provided Project update presentations that incorporated emergency preparedness and response information at several municipal meetings that were attended by emergency response agencies. Meetings were held with the Town of Latchford, the City of Temiskaming Shores, the Town of Smooth Rock Falls, the Town of Cochrane in July 2015, and the City of Thunder Bay in August 2015.
Energy East also met with representatives of several fire departments located in the Temiskaming Shores in September 2015 to provide a Project update and an overview of the Emergency Management program and ERP being developed for Energy East. Attendees from the following communities and organizations were present: Township of Larder Lake, Temiskaming Shores Fire Department, Kerns Fire Department, Township of Coleman, and Kirkland Lake Fire Services.
4.2.4.6 October 1, 2015 to December 31, 2015
Between October and December 2015, Energy East met with specific emergency response agencies in Ontario to provide a Project overview and safety and emergency preparedness and response presentation, including the review of an ERP example and
2 Control points are site-specific ERPs for a particular location that outline specific response measures.
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recent training scenarios. At the seven meetings held during this period, Energy East followed up on the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire implemented with first responders in the second quarter of 2015 to review their responses with them and gather additional information, which will be used to inform the development of Energy East’s ERP.
In October 2015 Energy East met with representatives from the following emergency response agencies: Municipality of Calvin Fire Department and Township of Papineau-Cameron Fire Department. Questions answered and topics discussed included:
the age and condition of the existing pipeline proposed for conversion pipeline construction (welding) and operations (pressure) shut-off valve locations the location of emergency response equipment storage East Ferris Fire Department. Questions answered and topics discussed included:
conversion pump station operations pipeline marking (Energy East pipeline versus the natural gas pipeline) responsibility for updating the ERP and tactical control points annually City of Ottawa Fire Services. Questions answered and topics discussed included:
location of response equipment in the Ottawa area training opportunities to build local capacity Cornwall Fire Department and City of Cornwall. Questions answered and topics discussed included:
location and number of pump stations versus compressor stations on the pipeline route
pipe wall thickness
liability insurance
types and purposes of valves on the system
jurisdictional boundaries
roles and responsibilities of contractors versus first responders
quality assurance process for selection of contractors Municipality of South Dundas Fire Department. Questions answered and topics discussed included:
the responsibility of media relations in case of an incident
expectation on a command post
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the responsibility of a municipal fire department in the event of a fire during pipeline construction
technician training to work on oil and gas lines City of Thunder Bay Fire. Questions answered and topics discussed included:
the tank terminal proposed near Moosomin, Saskatchewan types of crude oil transported the size of pump station sites versus size of existing compressor station sites shut-off valve locations Fire Department at Garrison Petawawa. Questions answered and topics discussed included:
emergency response preparedness and response planning related to the Project shut-off valves the time it takes to shut down the pipeline in the event of an incident safety zones integrity tools
Garrison Petawawa representatives expressed a concern about the potential location of a shut-off valve in the proximity of a Garrison training area and requested additional information about risks associated with the valve placement. In addition to the questionnaire follow-up meetings in Ontario, Energy East technical experts provided a Project overview, pipeline integrity and conversion, safety and control room operations, and emergency preparedness and response presentations to representatives from several city departments involved in emergency response management from the City of Ottawa, including fire and police services, in December 2015. Energy East answered questions regarding: the potential impacts of the Project on local water resources, including the Rideau, Madawaska and Mississippi rivers and the Nepean and Oxford aquifers valve sitting and methodology pump station location and zoning requirements (environmental) sites of interest and air pathways pipeline construction and NEB inspections pipeline integrity and safety flood inundation zones leak detection and volume detected control room operations existing natural gas assets the existing oil pipeline system (pipeline shutdowns and response times)
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the characteristics of oil oil operations emergency response emergency preparedness, including:
the location of first response crews tactical response plans ERPs geographic response plans consultations with first responders
4.2.5 Ontario – Safety and Emergency Response Information Days – 2015 Events were held in seven communities in Ontario, with separate sessions for emergency responders and municipal authorities and the public. Approximately 185 people attended the sessions for emergency responders and municipal authorities. Interests and discussion focused on the following topics: leak prevention and detection valve placement control room operations characteristics of oil pipeline safety, integrity and maintenance environment, including protection of water resources ERP and training water crossing methods pipeline routing, conversion and operation natural gas supply Regarding concerns related to the protection of water resources and water crossing methods, Energy East is arranging technical briefings for 2016 to provide additional information. Approximately 165 people attended the public sessions. Topics of discussion at the events included: employment opportunities pipeline integrity and maintenance project timelines pump stations characteristics of oil
4.2.6 Québec – Engagement with Emergency Responders
4.2.6.1 March 1, 2014 to August 31, 2014
An introductory letter and information package was mailed to emergency response agencies in the province of Québec in April 2014. In July and August 2014,
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Energy East held 11 information sessions for emergency response agencies in the province, where more than 190 first responders attended. In addition to local first responders, attendees included representatives of the Sûreté du Québec (provincial police service) and select regional representatives of the Direction de la sécurité civile du Québec (provincial civil security division). Follow-up emails to emergency responders who attended sessions included a copy of the Project presentation from the information session.
4.2.6.2 September 1, 2014 to December 31, 2014 In September 2014, Energy East held one information session for emergency response agencies in the Municipalités regionals de comtés (MRC) of d’Autray, Joliette, Montcalm and l’Assomption, with 19 attendees, including local first responders, and personnel and elected officials from some of the MRCs and municipalities in the region. Follow-up email messages to emergency responders who attended sessions included copies of the Project overview and emergency response presentations from the information session.
4.2.6.3 January 1, 2015 to March 31, 2015
Ongoing emergency preparedness and response outreach from January to March 2015 involved follow-up to questions raised during information sessions in 2014. Energy East also followed up with specific emergency response agencies in Québec to schedule individual emergency preparedness and response meetings during the second quarter of 2015.
Energy East took part in the Colloque sur la sécurité civile et incendie 2015 (2015 Conference on Civil Security and Fire) organized by the Ministère de la Sécurité publique (MSP) du Québec, held in Québec City in February 2015. Energy East hosted a trade show booth at the two-day conference to provide information and answer questions about the Project’s public security and fire safety measures and emergency response procedures. Energy East plans to implement a questionnaire with first responders along the proposed Project route by mid-2015. The questionnaire will help assess response capabilities and the results will be used to inform the development of the Project’s ERP, as well as to develop ongoing consultation plans.
4.2.6.4 April 1, 2015 to June 30, 2015
During the Reporting Period from April to June 2015, Energy East provided Project update presentations that incorporated emergency preparedness and response information at municipal meetings in Québec attended by emergency response agencies. Also, the Project implemented the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire with first responders in June 2015, as outlined above in Section 4.2.1.
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Energy East participated in Le congrès de l'Association des chefs en sécurité incendie du Québec (2015 Conference of the Association of Fire Chiefs of Québec) held in Sherbrooke, Québec in May 2015. Energy East hosted a trade show booth at the three-day conference to provide information and answer questions about the Project’s safety measures and ERPs.
4.2.6.5 July 1, 2015 to September 30, 2015
Energy East met with specific emergency response agencies in Québec during the third quarter of 2015 to provide a Project overview and a safety and emergency preparedness and response presentation, including the review of an ERP example and a tactical plan example. At the five meetings during this period, Energy East followed up on the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire implemented with first responders in the second quarter of 2015, to review their responses with them and gather additional information, which will be used to inform the development of Energy East’s ERP.
Energy East met with representatives of the Ville de Québec in July 2015, including the Public Safety Officer, the Captain of Emergency Measures at the Service de Police de la Ville de Québec, Public Relations Officer at the Service de protection contre l'incendie de Québec, and the Environmental Advisor at the Ville de Saint-Augustin-de-Desmaures. Questions were answered about the Project, including: health and safety measures measures to prevent incidents the type of crude oil the pipeline will carry the location of the marine terminal and pump stations in Québec the methods planned for converting the existing pipeline from gas to oil the measures and procedures regarding potential breakdowns in the shut-off valves the Material and Safety Data Sheets and methods of eliminating chemical products the risk analysis for the Project watercourse crossing methods the width of the Project’s ROW cathodic protection the role of emergency responders in the Project the emergency response plan being considered the location of Energy East’s emergency teams
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Energy East also was asked about the location and anticipated number of shut-off valves in the territory of the Ville de Saint-Augustin-de-Desmaures, which Energy East will provide when the information becomes available.
In July 2015, Energy East met with representatives of the Direction de la sécurité publique de Trois-Rivières. Energy East answered questions about: the Project’s health and safety measures the ERP the location of Energy East’s emergency teams and spill scenarios the possibility of offering emergency response training to neighbouring small municipalities the possibility of organizing a tour of the operations control centre in Calgary, Alberta
At a meeting with representatives of the Service de la sécurité incendie de Lévis in July 2015, Energy East answered questions about: the Project’s health and safety measures the ERP the location of Energy East’s emergency teams and spill scenarios the possibility of offering emergency response training to neighbouring small municipalities the possibility of a tour of the operations control centre in Calgary, Alberta Energy East’s decision not to build the proposed marine terminal in the Municipalité de Cacouna, Quebec the Project’s lateral lines to the region’s refineries the location of shut-off valves and pump stations the potential impacts related to the pipeline’s proximity to a railway
Energy East met with the director of the Service de la sécurité incendie de Mirabel in August 2015. Energy East answered questions regarding: emergency response time the comparison between the technologies to be used for the Project and the technologies of a local natural gas provider training for first responders emergency contacts in the event of an incident
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In September 2015, Energy East met with representatives from the Fire Safety Division and the Department of Public Safety of the MRC d'Argenteuil, the Sécurité incendie de Lachute, and the Service de sécurité incendie de Saint-André-d'Argenteuil. Energy East answered questions regarding: the stakeholder consultation process the training program for first responders the availability of an answering service in French on TransCanada’s Emergency Response Line
Energy East also provided information on the assessment of the Ottawa River crossing method to address the concern regarding risks associated with the Ottawa River crossing, which the MRC d’Argenteuil had raised in September 2014. In addition to the five questionnaire follow-up meetings, Energy East met with representatives of the Civil Protection and Fire Safety Branch and MSP du Québec in September 2015, in order to present a Project overview and the steps to be taken to develop ERPs. Energy East representatives took part in a guided tour of the MSP Emergency Control Centre. The MSP representatives presented their emergency management system and coordination methods for disaster sites. The MSP and Energy East discussed the possibility of collaborating on the development of the Project’s emergency response measures. Energy East answered questions about the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire. In response to a question about previous incidents, Energy East provided statistics on the number of times local responders were contacted during incidents related to another pipeline operated by TransCanada, and provided a list of MRCs and municipalities that could potentially be affected by the Project.
4.2.6.6 October 1, 2015 to December 31, 2015
Between October and December 2015, Energy East met with specific emergency response agencies in Québec to provide a Project overview and a safety and emergency preparedness and response presentation regarding the development process of Energy East’s ERP. At the two meetings described as follows, Energy East followed up on the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire implemented with first responders in the second quarter of 2015 to review their responses and gather additional information, which will be used to inform the development of Energy East’s ERP.
Energy East met with representatives of the Service des incendies de Terrebonne in October 2015. Energy East answered questions regarding:
the length of the Project’s preliminary route crossing the Province of Québec hydrostatic testing air patrol the locations and configuration of shut-off valves
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emergency response time the alert process in the event of an incident at a pump station
Also in October 2015, Energy East met with municipal representatives of the Ville de Laval representatives of the Service de sécurité incendie de Laval. Energy East answered questions regarding:
the Project’s preliminary route
the diameter of the pipeline
the size of the ROW
the location of shut-off valves
the location of emergency response crews
the characteristics of the product transported
the safety perimeter that would be established in the event of an incident
the watercourse crossing methods of the Riviére des Prairies River near the Île du Mitan
training for local emergency responders
Additional information was requested regarding the crossing methods of the Rivière des Prairies River and seismic surveys that were performed for the Project. Energy East provided additional information on this topic in December 2015.
In addition to the two questionnaire follow-up meetings in Québec described above, Energy East provided Project updates that incorporated emergency preparedness and response information at municipal meetings held during this period.
On October 16, 2015, representatives from the MRC de Vaudreuil-Soulanges met with Project representatives in Calgary, Alberta to discuss emergency preparedness and response and participated in a tour of the TransCanada Emergency Operations Control Centre.
In November 2015, Energy East sent letters to several emergency response agencies in neighbouring municipalities in Québec regarding the development of the Energy East ERPs for municipalities potentially affected by the Project, as part of its Pipeline Safety and Emergency Management Engagement Program. The ERPs would be developed in collaboration with the communities, and Energy East intends to complete the ERPs before the Project is commissioned. Energy East would first conduct land assessment and cartography exercises before scheduling working meetings to gather information and comments relevant to the development of the ERPs.
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4.2.7 Québec – Safety and Emergency Response Information Days – 2015
Events were held in eight communities in Québec. Approximately 145 people attended the session for emergency responders and municipal authorities and approximately 520 attended the public session. Interests and discussion in both sessions focused on the following topics: the design of the pipeline, including:
shut-off valve location and distance between valves
shut-off time
control of valves
pump station location
route selection, including variables, route changes and access to shapefiles
watercourse crossing methods, including construction depth, crossing method variables and crossing models pipeline integrity, including:
leak detection system Pig performance and use Inspection frequency hydrostatic tests simulations emergency preparedness and response, including:
processes response time emergency response teams (locations, roles, training and material costs) French speaking staff at the Operations Control Centre environment, including:
water protection measures and norms water quality surveillance underwater leak management protection measures during construction land rehabilitation in the event of a leak safety, including:
pipeline life expectancy construction depth system shut-down pump station safety potential seismic risks
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the economic benefits for Québec regulatory processes
4.2.8 New Brunswick – Engagement with Emergency Responders
4.2.8.1 March 1, 2014 to August 31, 2014
Between March and August 2014, Energy East identified and verified potential local emergency response agencies in neighbouring and adjacent communities in New Brunswick and sent an introductory letter and information package in May 2014. Energy East held four emergency preparedness and response presentations in New Brunswick in June 2014, where 64 first responders participated. Attendees of the meetings included representatives of the New Brunswick Emergency Measures Organization, the Office of the Fire Marshal, 9-1-1 Call Systems, Ambulance NB and the RCMP.
4.2.8.2 September 1, 2014 to December 31, 2014
Energy East completed its initial community engagement with first responders along the New Brunswick portion of the proposed pipeline route by the end of 2014. Energy East held six emergency preparedness and response presentations in New Brunswick between September and November 2014, where 16 first responders participated. As well, individual meetings took place with representatives of the New Brunswick Emergency Measures Organization, the Office of the Fire Marshal, Ambulance NB, and the Saint John Fire Department to review the Energy East Pipeline project emergency response development plan process, clarify their involvement in emergency response preparedness and planning, and discuss emergency preparedness and response regarding construction camps.
4.2.8.3 January 1, 2015 to March 31, 2015
Energy East followed up with specific emergency response agencies in New Brunswick in the first quarter of 2015 to schedule emergency preparedness and response meetings during the second quarter of 2015.
Energy East is engaging with the Atlantic Environmental Response Team (ALERT), which is the certified response organization responsible for oil spill emergency response in the Bay of Fundy. At an Energy East Partners’ Forum meeting in January 2015, Energy East provided an overview about marine-based public safety and its emergency preparedness and response approach for construction and operation of the marine terminal. ALERT and Port Saint John provided information about their respective emergency response capabilities.
4.2.8.4 April 1, 2015 to May 31, 2015
Energy East met with representatives of Ambulance New Brunswick in April 2015 to provide a Project overview, which included an overview of the proposed facilities in
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New Brunswick as well as details about pipeline safety and emergency response, such as ERPs to date. Energy East also met with the New Brunswick Emergency Measures Organization and the City of Saint John Fire Department in April 2015 as part of ongoing engagement regarding local preparedness for emergency response and first responder training. In June 2015, Energy East provided Project update presentations that incorporated emergency preparedness and response information at municipal meetings that were attended by local emergency response agencies.
At a quarterly Community Liaison Committee meeting in April 2015, Energy East provided a presentation on emergency response procedures related to oil pipeline operations and discussed the Project’s intent to establish an incident command system and a local emergency response centre as part of its ERP.
The Project also implemented the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire with first responders in New Brunswick in June 2015, as outlined above in Section 4.2.1.
4.2.8.5 June 1, 2015 to September 30, 2015
Energy East met with specific emergency response agencies in New Brunswick during the third quarter of 2015 to provide a Project overview and a safety and emergency preparedness and response presentation, which included the review of an ERP example and a tactical plan example. At the three meetings during this period, Energy East followed up on the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire implemented with first responders in the second quarter of 2015 to review their responses with them and gather additional information, which will be used to inform the development of Energy East’s ERP.
Energy East met with representatives of the City of Saint John Fire Department in August 2015. The two parties discussed emergency response approaches, and Energy East indicated that it will implement a unified response strategy and use the Incident Command System. The fire department indicated that it has evacuation plans drafted that could be applied to the Project. Questions were answered about the time it takes to shut off valves in the event of a pipeline leak and training offerings. In August 2015, Energy East met with municipal representatives of the Village of Stanley, including the Fire Department. Questions asked and answered during the meeting included:
the thickness of the pipe the depth of cover for crude oil and natural gas pipelines pipeline route and access to the ROW pipeline monitoring and response time in the event of an incident the amount of product that could potentially be spilled pump stations and security at pump stations emergency response training and equipment emergency response roles and responsibilities
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At a meeting with representatives of the City of Edmundston Fire Department in August 2015, Energy East answered questions regarding: pipeline maintenance properties of different products transported by pipeline emergency response time
In addition to the questionnaire follow-up meetings, Energy East provided a Project update, indicating that additional Project materials related to emergency preparedness and response were being developed.
4.2.8.6 September 1, 2015 to December 31, 2015
In October 2015, Energy East met with representatives from the New Brunswick Association of Fire Chiefs City of Dieppe Fire Department to provide a Project overview, as well as an update on the current status of safety and ERP. Energy East answered questions regarding: construction timelines project design, including:
pipeline design setbacks from residences the route of the pipeline the distance between shut-off valves and pump stations emergency response organization and response requirements
In November 2015, Energy East met with representatives of the Saint John Regional Hospital to provide a Project overview, including the current status of the ERP process. As well, Energy East toured the hospital, including the emergency department, ambulance bay, helipad, decontamination facilities and trauma room. Energy East met with representatives from the City of Saint John Fire Department and New Brunswick Department of Public Safety Emergency Measures Organization in November 2015. The Project provided an overview of proposed design changes to the tank and marine terminals in Saint John as a result of the Project’s decision not to proceed with the Cacouna, QC marine terminal. Energy East answered questions regarding: tank and marine facility design and operations leak prevention measures fire suppression systems marine response organizations involved in ERP and security
Members of the fire department stated they would be interested in providing the training for Incident Command and response requirements to others involved in the Project.
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In December 2015, Energy East met with representatives of the City of Saint John Fire Department to share information regarding the quantitative risk assessment underway for the tank and marine terminals proposed as part of the Project. Discussion focused on methodology used to assess risk and risk assessment scope, and questions were answered about the use of the information and how it feeds into the Technical Review Process of Marine Terminal Systems and Transshipment Sites (TERMPOL) process and NEB process.
4.2.9 New Brunswick – Safety and Emergency Response Information Days – 2015
Events were held in three communities in New Brunswick, with a total of 300 attendees. Approximately 100 people attended the session for first responders and municipal authorities and around 200 attended the public session.
In addition to Energy East’s displays, Irving Oil, the joint venture partner in the Canaport Energy East Marine Terminal, provided displays about its existing facilities in operation in Saint John, and information about the North Atlantic right whale in the Bay of Fundy, Saint John Port traffic, and the Bay of Fundy marine traffic. Also, the ALERT provided information at the sessions for first responders and local and municipal elected officials, outlining roles and responsibilities for the marine environment governed by Transport Canada, including the roles and responsibilities of the Oil Handling Facility (Energy East) and of the ship owner. At the public session, the ALERT subject matter experts were available to address questions regarding the equipment on display that would be used in the event of an incident.
Interests focused on the following topics: safety, including security during construction and operations operations and integrity, including control centre operations and leak detection emergency response systems, including:
the activation of an ERP the responsibility for providing training and equipment training for volunteers response agencies involved and roles and responsibilities response time Project design, including:
pipeline design watercourse crossings shut-off valve placement and response time to shut off valves marine and tank terminal details pipeline lifespan and decommissioning process responsibility and liability in the event of an incident
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4.3 ENGAGEMENT WITH CANADIAN ARMED FORCES GARRISONS AND WINGS
The Project identified 11 potentially affected or interested Canadian Armed Forces (CAF) Garrisons and Wings in proximity to the Project’s pipeline route in Alberta, Saskatchewan, Manitoba, Ontario, Québec, and New Brunswick. A central point of contact has been established with the Department of National Defence (DND) to coordinate engagement regarding the potential impacts to CAF Garrisons and Wings during construction, conversion and operation of the Energy East Pipeline. The DND sent Energy East a list of 11 CAF Garrisons and Wings to be confirmed as being potentially affected by the Project. Energy East verified that the CAF Garrisons and Wings were the same 11 CAF organizations initially identified by Energy East. Based on this confirmation, Energy East has initiated or continued dialogue with each CAF organization identified, as listed in Table 4-2, below:
Table 4-2: Canadian Armed Forces Garrisons and Wings Engaged on the Project
CAF name Province Edmonton Garrison Alberta Wainwright Garrison Alberta CFB Suffield Alberta 15 Wing Moose Jaw Saskatchewan CFB Shilo Manitoba 17 Wing Winnipeg Manitoba 22 Wing North Bay Ontario Garrison Petawawa Ontario Montréal Garrison Québec Valcartier Garrison Québec Gagetown Garrison New Brunswick
Engagement with Canadian Forces Bases (CFB) in Ontario had been initiated in June 2013. Following three in-person meetings that took place prior to 19 April 2014, Energy East continued to engage with Garrison Petawawa through email correspondence and telephone calls. Garrison officials were invited to area open houses in August 2014. In addition, Energy East met with officials from CFB North Bay in May 2014 to discuss potential impacts of the Project on their lands. In December 2014, Energy East sent Project information packages to the 11 CAF Garrisons and Wings across Canada. Energy East also followed up with telephone calls to the CAF representatives to schedule meetings with those who are interested in the Project. Energy East committed to responding to any questions or concerns that may arise.
Between January and March 2015, Energy East met with CAF representatives of specific Garrisons and Wings to answer questions regarding the Project and its potential impacts.
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Energy East met with representatives of the Gagetown Garrison, New Brunswick, in January 2015 to provide a Project overview. Interests expressed by Gagetown Garrison included: the regulatory permitting process construction timelines the economic benefits to the community emergency preparedness and response
Representatives requested information about the proximity of the proposed pipeline route with respect to land owned by Gagetown Garrison and expressed interest in involvement with the Project from an emergency preparedness and response perspective. In February 2015, Energy East met with representatives of both the DND and Garrison Petawawa in Ontario to provide a Project overview. Topics of interest discussed included: safety and emergency response facilities and pipeline routing operations and maintenance cumulative environmental effects Aboriginal and Treaty rights with respect to land in the Garrison Petawawa area
Between April and June 2015, Energy East continued to engage with CAF representatives of specific Garrisons and Wings as requested.
In April 2015, Energy East corresponded with representatives of both the DND and Garrison Petawawa in Ontario to provide additional information following a meeting held in February. Information provided included: the status of engagement with the Algonquin Consultation Office with respect to the land in the Garrison Petawawa area pipeline valve sitting and structure assessment process and timing of the condition of the existing natural gas pipelines to be converted to oil service ERPs emergency management response exercises Energy East provided subsequent correspondence to Garrison Petawawa in May 2015 regarding the 2 April 2015 announcement about the alteration of the Québec scope of the Project and resulting delay with respect to Project timelines. Also, a representative from Garrison Petawawa attended a presentation in the County of Renfrew, which provided a Project overview and answered questions from attendees related to: leak detection pipeline safety and emergency response management
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economic impacts of the Project potential effects of the Project on natural gas capacity and price
Garrison Petawawa and CFB Shilo emergency responders were invited to complete the Energy East Emergency Response Plan Capacity and Risk Assessment Questionnaire implemented in June 2015 (see Section 4.2, Engagement with Emergency Responders). Energy East received one completed questionnaire from CAFs by July 2015.
Between July and September 2015, Energy East provided updated Project information to representatives of DND and CAF Garrisons and Wings along the Project route who have indicated that they would like to receive information, including Project newsletters. Energy East also sent an update letter to Garrison Petawawa in Ontario which included information on: the agreement between TransCanada and natural gas local distribution companies regarding natural gas supply and costs the economic benefits of the Project to Ontario ERPs Project engagement with Aboriginal communities in Ontario the OEB report on the Energy East Project, including Energy East’s next steps in the regulatory process
Between September and December 2015, Energy East provided updated Project information to representatives of DND and CAF Garrisons and Wings along the Project route who have indicated they would like to receive information, including Project newsletters. In October 2015, Energy East met with representatives of the Fire Department at Garrison Petawawa in Ontario to provide a Project overview, information about existing TransCanada facilities in the area, and an overview of pipeline safety, integrity and emergency management. Topics of discussion included: emergency preparedness and response planning related to the Project shut-off valves the time it takes to shut down the pipeline in the event of an incident safety zones integrity tools
Garrison Petawawa representatives expressed a concern about the potential location of a shut-off valve in the proximity of a Garrison training area and requested additional information about risks associated with the valve placement. Energy East indicated it would provide Garrison Petawawa with the additional information requested in the first quarter of 2016.
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A representative of Garrison Petawawa attended an Energy East Safety and Emergency Response Information Day session for first responders and municipal authorities in Renfrew, Ontario, on December 10, 2015. Energy East also sent a Project update letter to Garrison Petawawa in December 2015, which provided information regarding water crossing protection and shut-off valves, changes in Project routing and scope, and emergency response and safety. The letter indicated that Energy East would file supplemental information with the Board in December, and offered to set up a meeting in early 2016 to review the methodology used for siting valves and obtain input regarding the proposed valve site in the area.
Engagement with DND and CAF representatives will continue, and Energy East will answer questions or address concerns related to potential Project impacts on CAF Garrisons and Wings as they arise.
4.4 NEXT STEPS
Engagement program outreach and information sharing will continue throughout the NEB’s regulatory process, as well as throughout the Project’s construction and operational phases. Energy East will continue to respond to questions and comments and identify and address community stakeholder issues. Appendix references to provincial summaries and a summary of issues, concerns and responses by province can be found in Table 4-1.
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