Business Awards 2012 Friday 2Nd November 2012 at Crewe Hall Events Centre

Business Awards 2012 Friday 2nd November 2012 at Crewe Hall Events Centre

In Association with

Arrival 6.45pm

Chairman’s Welcome 7.25pm

Evening Meal 7.35pm

Presentation of Awards 9.30pm

Disco 10.30pm

Carriages 1.00 am

1 President’s Welcome On behalf of the South Cheshire Chamber of Commerce I am delighted to welcome you to what promises to be another successful Business Awards evening.

The South Cheshire Chamber Business Awards which celebrates the success of businesses in this area is now in its 16th year and is always a popular and prestigious event in the local business calendar.

Good luck to all entrants.

Chamber President – John Bowler Chairman of Crewe Alexandra Football Club

Presenters this Evening

Dr Gav and Bizzy Lizzy launched RedShift Radio in September 2010 after realising there was a need in South Cheshire for a good quality local community radio station.

Over the last two years, the not-for-profit online radio station has gone from strength-to-strength, with over 50 volunteer presenters and 40 different programmes including shows presented by business owners, children and seniors.

With strong support from across the community, a dedicated Steering Group of local businesses, many of who are Chamber members, and full backing from the leader of Cheshire East Council, RedShift Radio are in a great position to secure a full-time FM licence next year.

Liz and Gav are truly delighted to have been asked back to present the 2012 South Cheshire Chamber Business Awards and wish all entrants the very best of luck!

On Monday 5th November, RedShift Radio will begin their third 28-day temporary broadcast on 87.7FM so please tune your radios as you leave here tonight and be ready for Bizzy Lizzy on Sunny Side Up, 7am Monday morning!

All winners and sponsors of the 2012 Awards will be invited to the special "Awards Show" on RedShift Radio 87.7FM on Tuesday 13th November. If you are a winner, please email [email protected] to book on!

2 MENU

Starter Potato, ham hock and parsley terrine with home made piccalilli and country toast

Main Course Roast breast of chicken with fondant potato, pearl onions, french beans, pancetta and coq au vin sauce

Dessert Bramley apple crumble tart with parsley ice cream

Tea or Coffee

3 Young Business Person of the Year Sponsored by Bentley Motors Bentley Motors is proud to announce its continued support of the ‘Young Business Person of the Year Award’ in the South Cheshire Chamber of Commerce Business Awards. Bentley has been a key sponsor of this local award for a number of years which recognises young people’s business potential within the South Cheshire region. For 2012, Bentley Motors has continued this support, looking for candidates under 30 who have excelled in their field. Bentley Motors understands the importance of developing young talent through its programmes for graduates and apprentices. Christine Gaskell MBE, Member of the Board for Personnel and Apprenticeship Ambassador explains, “In continuing our support of the South Cheshire Business Awards we look forward to honouring the best young managers and entrepreneurs from the region. South Cheshire has many advantages as a business location and we are proud that we can recognise some of the younger generation and hopefully help make the region’s businesses even more successful.”

Entrants

• James Macfarlane of Jaymac Electrical • Livia Lucie of Three 29 Design • Neil Olsson of Point Progress Limited • Nicola Suckley of CTC Physiotherapy • Oliver Lee of Voyager MPV Limited • Sarah Mountford of Fifteen Digital Limited

James Macfarlane Jaymac Electrical, 6 Firbeck Gardens, Crewe, CW2 8UP Telephone 07882 047 002 At 27, I have enjoyed a diverse career all working towards my true goal of being successful in the field I am most passionate about with the addition of owning my own business. I am a friendly, passionate person who is extremely ambitious. As expected, I love every aspect of my work but I ensure I never forget my key beliefs, which are to be “Professional, Competitive, Reliable, and Friendly.” I work tirelessly to ensure my customers are the most important thing when completing their electrical needs and while my expectations remain to the highest degree, I ensure their safety is paramount. In many homes, electrical standards are somewhat behind where they could be in various aspects and I do everything I can to ensure every house is safe and that the client is protected. Since I started my business I have tried to support individuals wishing to train in the

4 electrical industry and currently support two apprentice electricians who are

working to become fully qualified. I hope to pass on the knowledge and 2 passion I have and show them that this industry, can be both pleasurable and successful. 1

I will continue to make homes safer and to support young people because 0 this is what I love doing the most. 2

Livia Lucie s Three 29 Design Telephone 07534 892 464 d

I set up my business in September 2009, right after I had finished college. I r didn’t study business or graphic design in high school or college, so I am a completely self-taught in both. I am grateful to have so many loyal clients who keep coming back - even w those who are my first few! They’ve put up with a lot of price changes since

I first started. I am always complimented on my customer service and I pride A

myself with that – as there is nothing worse than terrible service!

The majority of my client base is covered overseas but I am working more s

and more with local businesses especially since my last Business Awards win! s In May I completed a project for a local charity ‘Mbollou’ who aid those over in the Gambia. I got their website looking the part and I’m sure we will be e working together again soon. n

I offer a wide range of services from print projects like brochures, flyers, i

business cards, cover art and so on. Along with that I also do web based s design, whether it be websites or social media. I also handle branding for

start-ups to re-brands on established business - even with individuals like u recording artists.

Recently I have had my first retail album art put together which will be for B sale online and in shops in the future. It’s for a Texas based singer/songwriter; Jessica Clemmons who is managed by a London based company. In the future I hope to get offices and employ other young creatives to expand my business.

Neil Olsson Point Progress Limited, 17 Frederick House, Princes Court, Beam Heath Way, Nantwich, CW5 6PQ Telephone 01270 611 800 I am 27 years of age, and moved to Nantwich 18 months ago from the East Midlands. I am an Ambassador for Cancer Research UK, which briefly means I represent Cancer Research UK when meeting face to face with politicians and engaging with the local and national media for support with our campaigns. The most

5 recent campaign was meeting with MP Edward Timpson in Parliament to discuss the effects of packaging on cigarettes. In addition to this role I have recently joined the Crewe and Nantwich Cancer Research UK committee and am actively fundraising and creating as much awareness for the charity locally. Next month I will be taking part in the Manchester SHINE sponsored walk and I have approached local businesses to sponsor the cause. In my spare time I am a keen musician, writing, producing and recording my own music. I have had an album released worldwide through a record label I was previously signed too, but now concentrate my time and efforts fundraising for Cancer Research UK. Through a lot of hardwork and determination, I have performed in clubs across the country, and featured on MTV for a music video I recorded in Oxford.

Nicola Suckley CTC Physiotherapy, 7 Mallard Court, Mallard Way, Crewe Business Park, Crewe, CW1 6ZQ Telephone 01270 588 244 I am a competent, focused, enthusiastic and self-motivated young business woman. I engage in opportunity and thrive on the potential to bring projects to fruition. I strongly advocate team work and have a desire for all to achieve by giving responsibility and opportunity. I believe success is driven by an individual’s aspirations to achieve. I strive to possess a relaxed, approachable and understanding manor throughout all relationships both professional and personal and pride myself on the relationships I maintain. I believe in promoting good health and the positive effects this can have on the wellbeing of an individual and for the businesses they work in. I have qualified at MSc. Level in Physiotherapy and have also gained a BSc. in Sports Science. I regularly draw from both academic achievements to underpin the work I carry out to date. I wish to continue to develop my academic achievements having recently commenced a PhD at MMU. I believe in continual professional development and the opportunity to learn. I look forward to developing further throughout my career. I am a keen athlete, continuing to play hockey, currently at Didsbury Northern Hockey club. I regularly run having competed in 10k and half marathon events for charity and personal accomplishment. I also attend the gym weekly and believe in maintaining a healthy life style. In addition I have a strong passion for travel having visited many countries worldwide. Recently I travelled to Malawi in Africa to work for a charity as a Physiotherapist and this year will visit Brazil in South America.

6 Oliver Lee

Voyager MPV Limited, Meadowbank, Groby Road, 2 Crewe, CW1 4NA Telephone 01270 256 670 1

My passion for business developed quickly from an early age after starting a 0 part time role working for my parents at Voyager MPV, so much so that, at 16, whilst sitting my GCSE’s, I started my own company selling taxi insurance 2 online. s Though my own company was small, it, along with a wealth of knowledge

passed from my parents, taught me a lot of the skills I’m able to draw upon d today and now, having turned 20, I’ve been able to build up almost 5 years r of experience that continually drives me forward.

I’m highly motivated and, whilst there is still plenty for me to learn, I am a very proud of what I have achieved so far in my career.

If I am honest, I’m probably a little bit of a workaholic but I genuinely love w what I do. A

Sarah Mountford s

Fifteen Digital Limited, Marcus House, Park Hall Business s Village, Park Hall, Longton, Staffordshire, ST3 5XA Telephone 01782 326 644 e

I was born and grew up in Nantwich, where I still live with my six-year-old n

daughter. i

Since joining Team Fifteen I have made a lot of changes to the way I work s both at home and in the office. I am a strong believer in self-belief and feel I have evolved as an individual through the help of others in business and u unknowingly being mentored. B I am extremely proud of the achievements and success I have had over the past twelve months and I find it rewarding to know that Fifteen Digital don’t just believe in helping their business grow but that we want to give back to the community. I get excited everyday as there is always something new to aim for. On my list of 30 things to do before I am 30 I have already completed so many things but my goal is eventually to inspire young women into the business world and show them you will only ever be as successful as you want to be and that dreams only come true by making them. So far on my journey I have completed many things however there is still a long way to go in order to reach my full potential.

7 Best Start-Up Business of the Year Sponsored by Cheshire East Council Cheshire East Council is sponsoring the ‘Best Business Start-up of the Year’ Award, as part of the annual South Cheshire Chamber of Commerce’s Business Awards. Businesses in their first two years of trading have been invited to nominate themselves for the award. Councillor Jamie Macrae, Cabinet member in charge of prosperity and economic regeneration said: “Cheshire East Council is proud to sponsor the Best Business Start-up of the Year award for 2012. “We recognise the importance of promoting and supporting local business and enterprise – particularly in the current challenging economic climate. “The contribution of new and pioneering businesses to the wealth and diversity of trade across Cheshire is invaluable. It is these success stories that attract and encourage existing businesses to keep striving for greater success.”

Entrants

• Amber Consulting • Bare Bones Marketing Limited • Energy Hut Limited • Funky Monkey Café • Offbeat Brewery Limited • the derma clinic

Amber Consulting First Floor, 7 Pillory Street, Nantwich, CW5 5BZ Telephone 07775 681 050 Amber Consulting works with charities to improve their outlook, by increasing the sustainable income generated from the private sector through the development of current activity or creation of a fundraising strategy from scratch. Amber will also work with people in the charity, whether volunteers or employees, to develop their skills and knowledge so that once the strategy is completed the team have the confidence and ability to carry out the strategy and develop sustainable income for the organisation.

Bare Bones Marketing Limited Westview, 6 Croxton Lane, Middlewich, CW10 9EY Telephone 07787 153 992 Bare Bones Marketing offers simple, down-to-earth, commercial marketing advice, planning and services. Simply put, we’ll set you in the right direction, put your marketing plans in place and help you deliver them!

8 We pride ourselves on delivering a no-nonsense, friendly service with a

commercial focus. 2 1 Energy Hut Limited 1st Floor, Frederick House, Princes Court, Beam Heath Way, 0

Nantwich, CW5 6PQ 2

Telephone 01270 625 618

Energy Hut specialises in non-destructive testing of building defects and s energy loss via thermal imaging and electronic leak detection. Other core services include insulation measures and grant funding. d r

Funky Monkey Café a Regents Park, London Road, Nantwich, CW5 6LW Telephone 07846 296 882 w The Funky Monkey Café is a unique child friendly café, providing fresh coffee and homemade food within a relaxed and suitable environment for grown- A ups to relax whilst their children play with the many toys and soft play structure. s s

Offbeat Brewery Limited e Unit 6, Thomas Street, Crewe, CW1 2BD Telephone 07502 096 438 n i This Microbrewery produces an awesome range of hand crafted, cask and s bottle conditioned ales headed up by a female brewer. Steering away from traditional bitters we’re not afraid to heavily hop our beers, whisky cask age u them or use unusual ingredients like fruits, herbs and spices for that offbeat twist. B the derma clinic 4 Park Road, Willaston, Nantwich, CW5 6PW Telephone 01270 664 961 the derma clinic provide beauty treatments which not only enhance our client’s sense of wellbeing, but also enable them to face our increasingly troubled times with a renewed sense of vigour and confidence. We have cultivated a unique series of complimentary treatments and therapies which focus on accentuating vitality and rejuvenation in both physical and spiritual senses.

9 Best Small Business of the Year Sponsored by KPI Recruiting KPI Recruiting is proud to once again sponsor South Cheshire Chamber’s 'Small Business of the Year Award'. We recognise how much determination, passion and effort is required, particularly for small businesses, to achieve success in the current climate. These awards are a fantastic opportunity for the local business community to come together to support each other and recognize the outstanding performers of the year. In the recruitment industry we have the opportunity to meet many of the key individuals and teams that make our local businesses excel and we enjoy the chance to provide a platform for them to sing and shout about how fantastic they truly are! KPI Recruiting is the area’s fastest growing independent recruitment business providing both temporary and permanent recruitment services in the commercial, industrial and driving sectors, with offices in Crewe and Newcastle. Our success is based on the genuine partnerships we form with our clients and the outstanding commitment and skill of our experienced team. We are proud to boast that 'we have never lost a client' which, in itself is a testament to, and proof that we deliver an outstanding service and that our clients know we are a partner they can trust to deliver their requirements time after time. We operate 24 hours a day, 7 days a week, treating candidates and clients alike with respect, providing the highest service levels possible and placing the right people in the right jobs first time, every time.

Entrants

• BEST WESTERN Manor House Hotel • Church Minshull Aqueduct Marina • Fifteen Digital • Hullabaloo Kids • Pure PR • The Travel Visa Company Limited • Whitby Morrison • Zero Signs & Digital Limited

BEST WESTERN Manor House Hotel Audley Road, Alsager, ST7 2QQ Telephone 01270 884 000 Manor House (Alsager) Limited, trading as BEST WESTERN Manor House Hotel has grown the business from 27 rooms since purchasing the hotel in 1998. The original 17th Century farmhouse building remains the heart of a hotel that now has 57 bedrooms, meeting and events facilities that can cater for 200 people and an indoor heated swimming pool.

10 In 2012 the owners have invested a further £250,0000 into the hotel with a

major refurbishment, part of which has created new-look bedrooms and 2 bathrooms with 21st century facilities. The hotel is now an even more attractive place to stay for visitors wanting to explore the towns and 1 attractions of the South Cheshire visitor economy. 0

Church Minshull Aqueduct Marina 2 The Outlanes, Church Minshull, Nantwich, CW5 6DX

Telephone 01270 525 041 s

Church Minshull Aqueduct Marina is a canal boat marina which opened in d February 2009. Aqueduct Marina provides moorings for 150 narrow boats, with out of the water boat storage for 50 boats. The out of water storage allows r

boat owners to carry out DIY work on their own boat, we also have boat a workshops available for rent. Aqueduct Boat Services provides a full range of spare parts, engineering, w fabrication, boat painting, joinery, electrical, plumbing and servicing for

canal boats. A

Aqueduct Brokerage provides an "estate agent" service for people looking to buy or sell a canal boat. s

Aqueduct Galley is an onsite licensed cafe providing good quality home s

cooked food and refreshment. this adds an important social side to the e marina. Aqueduct Meeting Room, provides a high quality venue for meetings up to n 25 people. i s Aqueduct Marina is a one stop shop for canal boats with one of the biggest

(and hopefully best) boat repair and servicing facilities in the country. u

Fifteen Digital B Marcus House, Park Hall Business Village, Park Hall, Longton, Staffordshire, ST3 5XA Telephone 01782 326 644 Fifteen digital is an end-to-end IT company, which specialises in everything from supplying and installing hardware, to designing and developing websites, to providing training and support in social media and other types of online marketing. They have also added design and branding, and print services to their portfolio.

Hullabaloo Kids Nantwich Telephone 07973 479471 Hullabaloo Kids run Baby and Toddler activity classes in South Cheshire. Baby Sign and Toddler Dance are fun, educational and stimulating classes for

11 children and parents. Baby Sign teaches babies to communicate using sign language before they can speak, Toddler Dance introduces toddlers to music and movement and a healthy lifestyle. Also, I am a professional facepainter offering this as a service along with balloon modelling for parties and nursery groups, charities and organisations. In 2011, I introduced 'Bump Painting' into South Cheshire which was an idea I saw from America. I paint pregnant tummies and turn them into a work of art for a lovely keepsake for mums to be.

Pure PR Nantwich Telephone 07709 977 629 A PR consultancy based in Nantwich with a wide range of clients drawn from across the North West. Led by Jan Roberts, former news-editor with the Chronicle newspaper series, Pure PR specialises in raising the profile of clients and building brand awareness through creative news generation and photography as well as social media platforms. Passionate, proactive and affordable PR for a diverse range of clients on a local and national basis.

The Travel Visa Company Limited The Quadrangle Crewe Hall, Crewe, CW1 6UY Telephone 01270 250 590 The issuing and obtaining of travel visas for business clients and general public who are travelling Worldwide for business and pleasure to Countries where a visa is required for entry, the most popular destinations being: India, China, Russia, Australia, America, Vietnam and Cambodia.

Whitby Morrison Fourth Avenue, Crewe Gates Industrial Estate, Crewe, CW1 6TT Telephone 01270 581 318 The world's leading manufacturer of Ice Cream Vans, Trailers, Kiosks and Tricycles. Whitby Specialist Vehicles offer a complete package, including new vehicles, bodywork, refrigeration, machinery, signwriting and artwork, spares and aftersales service. Mobile Carpigiani soft ice cream equipment is manufactured in Italy solely under license through Whitby Specialist Vehicles for global distribution. Over 50 years of ice cream industry experience ensure that help and advice is only a short phone call away. Whitby Specialist Vehicles are proud to be the number one global choice for the 21st Century Ice Cream Vendor.

Zero Signs & Digital Limited Grosvenor Works, Derby Street, Crewe, CW1 3ER Telephone 01270 256 258 We are sign makers, and large format digital printers. We offer services for vehicles, wrapping and graphics, embroidery and printed garments. We also offer an estate agent sign service.

12 Contribution to the Community 2 Sponsored by SkillShare This is a Business Award sponsored by Cheshire 1

SkillShare, which celebrates and recognises 0 businesses that have shared their skills and knowledge to support local voluntary, community 2 and charity organisations. s Cheshire SkillShare is a way for businesses and

staff to support local society by donating some of their skills to the not for d profit organisations, along with the opportunity for businesses of all sizes to demonstrate a genuine commitment to corporate social responsibility, a way r

to provide a motivational and fulfilling environment for staff and a way to a generate positive publicity. We know that lots of businesses are working independently of SkillShare to w support local charities and voluntary organisations, whether it be larger

companies committing themselves to a specific charity or local foundations A providing monetary support.

Winner -This year our winner has been selected for their time, commitment, s skills shared and advice offered. s e n i s u B

13 Employer of the Year Sponsored by MMU Cheshire Department of Business and Management The Department of Business and Management, at Manchester Metropolitan University Cheshire, is proud to sponsor the Employer of the Year Award 2012. The Department fully understands that meeting the challenges of global change, the demands of an increasingly competitive knowledge economy and being at the forefront of innovation, requires an employer to support, engage and develop its employees in their academic, professional and personal lives. The advantage of this will be a happy and motivated workforce, who identify with the mission and values of the company and who are committed to delivering an efficient, high quality service that benefits all stakeholders, customers and investors. The Employer of the Year Award is relevant for small, medium and large companies and applicants have been judged on a number of key criteria, including employee engagement and learning and development. Entrants

• Kindertons Limited • Richmond Village Nantwich Limited • Rookery Hall Hotel & Spa • Swansway Garages

Kindertons Limited Kindertons House, Marshfield Bank, Crewe, CW2 8UY Tel: 01270 500 900 Since Kindertons was established in 1993, we have helped almost a quarter of a million people back on the road after an accident. In addition to our headquarters in Cheshire, we have transport depots throughout the UK so that we can support our customers nationwide. Our main goal has always been to limit the stress that you experience following an accident and minimise the inconvenience that you suffer. As our business has grown, we’ve never lost sight of that commitment to you and we continue to put your accident after care at the heart of everything we do. From your first call to us, we’ll make sure we reduce the impact of an accident on your day- to-day life. You’ll be assigned a claims handler straight away, so you’ll know exactly who’s taking care of things for you from start to finish. And we will also speak to your insurance company and other parties involved in the accident so you don’t have to worry about that either.

14 Richmond Village Nantwich Limited

St Joesphs Way, Nantwich, CW5 6LZ 2 Telephone 01270 629 080 1 Richmond Village Nantwich provides a quality and security of life that is built around the concept that life is for living. Offering a wealth of activities and 0 facilities in stunning surroundings, with as much or as little first-class care as each person needs, bespoke packages ensure everyone’s changing needs can 2 be met. s

Rookery Hall Hotel & Spa d

Main Road, Worleston, Nantwich, CW5 6DQ r Telephone 01270 610 016 a Rookery Hall Hotel & Spa is a magnificent country house hotel set in 38 acres of beautiful grounds and gardens near Nantwich. This Georgian mansion has retained much of the ‘Old Hall’ charm with cosy lounges, a stylish Drawing w room and it's renowned Restaurant which has held 2 AA Rosettes for several years and offers a Market menu every evening. A

Each of the hotel’s 70 luxurious bedrooms reflect a classic contemporary s theme, with many of them offering the latest facilities, such as widescreen s LCD TV, DVD and CD players, MP3 connection and broadband access. The banqueting and meeting rooms are fully equipped with state-of-the-art e audio and visual facilities and feature natural daylight, complimentary wi-fi, n air-conditioning and LCD projectors. All this is supported by a flexible and i professional events team who take a friendly approach to your event management. The stunning conference rooms, roof terraces and private bar s area make it an ideal choice for business meetings, conferences, team building and corporate events. The Banqueting suites and grounds also lend u themselves perfectly to private dinners, celebrations, Weddings and events. B

Swansway Garages Gateway, Crewe, CW1 6YY Telephone 01270 848 992 We are a family run business; “our values are a family driven by passion, whose people love to work and customers are delighted to return, our values unite us, caring, honest and proud.”

15 Exporter of the Year sponsored by South Cheshire Chamber International Trade The South Cheshire Chamber operates an International Trade Advice and Export Documentation Service. The Chamber issues European Certificates of Origin and EUR- International Trade 1 Movement Certificates for local companies wishing to export goods abroad. If your company would like help to export, please contact the Chamber and attend our Export Club events. Please visit www.sccci.co.uk for more information. The Chamber is proud to sponsor the Exporter of the Year award and this year we have recognised a company that has had an outstanding year with excellent growth in a number of international markets.

Excellence in Customer Service Sponsored by Jones Sheridan Financial Consulting Crewe based Jones Sheridan Financial Consulting is proud to sponsor a new Award for 2012 - The Excellence in Customer Service Award. This will be awarded to a business that consistently delivers outstanding customer service and can demonstrate that meeting customer's needs is a priority throughout its entire business. As a local business, Jones Sheridan Financial Consulting finds that building strong relationships is key to delivering business success and excellent customer service plays an important part in achieving this. Managing Director of Jones Sheridan Financial Consulting, David Williams said: “We pride ourselves on offering an impeccable service to our own clients and feel that companies who work hard to exceed customer expectations deserve to be encouraged and recognised.” Jones Sheridan Financial Consulting was established more than 30 years ago and has built a reputation for offering top quality advice and delivering exceptional service across the region. Their success relies on developing good client relationships, backed with a tried and trusted process which ensures they always deliver, as promised.

Entrants

• Poole Alcock LLP Solicitors • Residence Restaurant & Bar • The Old Surgery Dental Practice Limited • Wulvern

16 Poole Alcock LLP Solicitors

Datum House, Electra Way, Crewe, CW1 6ZF 2 Telephone 01270 502 880 1 Poole Alcock LLP is a firm of solicitors with a wide geographical base across

Cheshire providing legal services both locally and nationally. We offer a 0 friendly, efficient and personal service to both individuals and businesses. 2

As a company we are committed to excellence in customer service evidenced

by the award of Lexcel in 2011 being the Law Society’s international practice s management standard awarded to those law firms which achieve the highest

management and customer care standards. d

Earlier this year we were delighted to achieve the Conveyancing Quality r Scheme Accreditation which provides a recognised quality standard for residential conveyancing practices. The award recognises our adherence to a good practice management standards adopting both prudent and efficient

conveyancing procedures. w A

Residence Restaurant & Bar

9 Mill Street Nantwich, CW5 5ST s Telephone 01270 629 100 s Residence Restaurant & Bar was born out of lifelong experience in the sector and a deep passion for the industry. Opening in September 2007 to critical e acclaim, the Residence has become synonimous with quality and superb n customer service. This is reflected by the numerous accolades and a i continuous strong financial performance. Despite the economic downturn and the closure of thousands of licensed businesses, Residence continues to s outperform the sector with significant growth in 2012 and further expansion plans in the pipeline. With customer service being the back bone of the whole u business, this has remained a number one priority in terms of investment B and training. We are only as good as our last meal and we treat every customer with great value and professionalism. This is instilled in the core team through good recruitment and excellent training. Customer feedback has firmly placed service as one of our greatest strengths.

The Old Surgery Dental Practice Limited 31 Hungerford Road, Crewe, CW1 5EQ Telephone 01270 587 820 The Old Surgery Dental Practice was opened in 1998 by Steve Lomas on the site of the previously relocated Hungerford Road Doctors Surgery. In 2000 Rich Willis joined the practice as a partner. The practice has steadily flourished into a 6 surgery family dental practice and referral centre that as well as providing routine dental care also hosts a wide range of specialist services, and accepts over 100 referrals a month from local Dental colleagues. We felt it important that our patients could have access to a comprehensive

17 choice of treatments, under one familiar roof. We are very lucky to have included in our team, 3 Dental Surgeons, an Endodontic Specialist, a Periodontist, an Implantologist, a specialised denture clinic, 2 Hygienists and a dedicated treatment and care co-ordinator. We also hold a Specialist contract with our PCT to treat patients from referring practices for specialised oral surgery and children who need inhalation sedation services. We are extremely proud of our referral service and receive in excess of over 100 referrals a month. We feel this is invaluable part of our practice and as we have visiting patients, from other practices, the need for excellent customer service is very important. Over the years we have retained a stable workforce and team base to provide our patients with a long term relationship and continuity of care with us, and have gradually expanded to a team of 26. We have always made it a priority to demonstrate an exceptional level of care and strive to make this evident to our patients , and have always been extremely firm in installing the enthusiasm for customer care that our new staff need to exhibit.

Wulvern Wulvern House, Electra Way, Crewe, CW1 6GW Telephone 01270 503 508 Wulvern is the largest Housing Association in South Cheshire providing quality, affordable homes and services for over 15,000 customers across Crewe, the historic market town of Nantwich and a number of Cheshire villages. This includes properties for rent, shared ownership, sheltered accommodation and extra care, and homes for people with disabilities. We are a major contributor to the South Cheshire economy employing 246 people. We invested in the housing and social infrastructure to the value of over £18.8 million in the last year and over £1.7million on care and support activity. Many of the areas we serve suffer from social and economic vulnerability. Wulvern was formed in 2003 to take ownership and management of 5,300 houses from Crewe and Nantwich Borough Council through a privately financed purchase (Large Scale Voluntary Transfer). At Wulvern we recognise that our customers are fundamental to our business success, we ensure that they are involved in the decisions which affect their lives. We are committed to providing homes fit for the future along with support services that our customers want. Our staff strive to achieve the highest standards of service, helping us to build a reputation that attracts new customers, partners and funding to help us grow. We invest in our customers, staff and the communities we serve and in 2010 we were awarded the prestigious Investors in Excellence award in recognition of this.

18 Best Large Business of the Year 2 Sponsored by RBS Corporate Banking South Cheshire This is the first occasion that RBS Corporate 1

Banking, South Cheshire has been asked to sponsor 0 the Large Business of the Year Award and we are proud to have been given the opportunity. Our 2 team of Relationship Managers across South

Cheshire have between them 115 years combined experience working in s Business and Commercial Banking and have dedicated sector experience. d The role of th e bank in relation to supporting the growth of your business is crucial and with the continued focus on lending figures and access to finance r

the relationship you have with your bank is vital. It is therefore of paramount a importance you understand the options available for your business and we encourage you to work together with us to review your business plan. We can then help you to maximise any growth opportunities and overcome any w obstacles that are preventing expansion and job creation. A

By working together we understand your immediate needs and long term

direction of your business. We ask you to come and talk to us and see what s lending options we can explore. We are committed to supporting SME's and s providing added value that will benefit small business owners and ensure you make an informed decision. Our commercial acumen and financial e awareness is a strong combination and enables us to forge a close working relationship with our customers. This allows us to provide much more than n just financial facilities but also to help businesses identify new opportunities i and future growth areas. s We endeavour to make banking simple and enable our customers to u concentrate on what they do best - running their businesses successfully. We encourage you to give RBS an opportunity to demonstrate our commitment B to supporting individual business success and in doing so help secure the future of the economy of South Cheshire. The Large Business of the Year Award allows us to recognise and reward the efforts made by those businesses in this category and winning this prestigious Award will help you to promote and progress your business even further.

Entrants

• Alpha Omega Securities Limited • Crewe Hall Hotel • De Vere Venues Wychwood Park • Hibberts LLP • Kindertons L imited • Rookery Hall Hotel & Spa • Wulvern

19 Alpha Omega Securities Limited 1 Lawton Street, Crewe, CW2 7HZ Telephone 01270 258 881 We provide efficient and reliable security services to a wide sector of commerce and industry, including Static Man Guarding, Mobile Patrol, Retail Guarding, Door Security Services, and Key Holding. We comply with relevant Standards, legislation and the SIA Approved Contractors Scheme. During the last year we have added CCTV patrolling to our portfolio of activities and we successfully carry out contracts for a number of residential and commercial customers, employing this technology

Crewe Hall Hotel Weston Road, Crewe, CW1 6UZ Telephone 01270 253 333 Crewe Hall, is the iconic 117 bedroom, 4* Hotel located on the outskirts of Crewe. Originally the home of Lord and Lady Crewe, it was first developed into a luxury hotel by two private developers in 1998 and was more recently acquired by the award-winning QHotels group in 2006. Since 2006 the hotel has benefitted from £13.5m of investment in new facilities. Bedrooms have increased from 65 to the current total of 117 to allow for larger events to be accommodated at the hotel and in 2008 a new Events Centre, Leisure Club and Spa were opened to meet the increasing demand for high quality meetings and events facilities and the growing demands from the leisure market. The restaurant is the AA Rosette Brasserie which opens from 7am for breakfast and offers an all-day menu alongside a full a la carte dinner menu for residents and local diners .The recently re-launched Sheridan Lounge offers an exquisite Afternoon Tea in magnificent surroundings and for those who get a little peckish during the night there is 24-hour room service available.

De Vere Venues Wychwood Park Weston, Crewe, CW2 5GP Telephone 01270 829 200 Wychwood Park offer light and airy accommodation and conference rooms with a vibrant atmosphere all packaged in a contemporary style. Wychwood Park is surrounded by a beautiful PGA European Tour Standard Golf Course with wonderful undulating views of the Cheshire Countryside. Getting to us is easy, with junction 16 of the M6 close by and Crewe railway station offering direct links to Manchester, Birmingham and London. So, with 27 meeting rooms and 108 bedrooms we’re perfectly placed to cater for all your meeting, training and conference requirements. At Wychwood Park we know our business and our expert team will create the perfect event to suit your needs, from the smallest details to the big picture. Impeccable service and venue excellence is the DNA of our business. It’s the De Vere Venues difference – and its why we’re the first choice provider for meeting and training events throughout the UK.

20 Hibberts LLP

144 Crewe Road, Crewe, CW2 6BG 2 Telephone 01270 215 117 1 Hibberts LLP is a long established law firm with origins that date back to

1799. With offices in Crewe, Nantwich, Tarporley, Ellesmere and 0 Whitchurch, we are one of Cheshire’s and North Shropshire’s leading law firms. Our roots lie firmly in the local community and we have an extensive 2 and loyal client base. We pride ourselves on our commitment to personal service and firmly believe that it is this commitment and ethos that draws s new clients from diverse fields and from far beyond our geographical d territory. Many of our clients have a wide range of legal needs, so the firm is specifically structured as a full-service provider, meaning that we can deal r with a huge range of legal matters, but within a local context and on a a personal basis.

Kindertons Limited w Kindertons House, Marshfield Bank, Crewe, CW2 8UY A

Tel: 01270 500 900

Since Kindertons was established in 1993, we have helped almost a quarter s

of a million people back on the road after an accident. In addition to our s headquarters in Cheshire, we have transport depots throughout the UK so that we can support our customers nationwide. e

Our main goal has always been to limit the stress that you experience n

following an accident and minimise the inconvenience that you suffer. As i our business has grown, we’ve never lost sight of that commitment to you s and we continue to put your accident after care at the heart of everything

we do. u From your first call to us, we’ll make sure we reduce the impact of an accident on your day-to-day life. You’ll be assigned a claims handler straight B away, so you’ll know exactly who’s taking care of things for you from start to finish. We will speak to your insurance company and other parties involved in the accident so you don’t have to worry about that either.

Rookery Hall Hotel & Spa Main Road, Worleston, Nantwich, CW5 6DQ Telephone 01270 610 016 Rookery Hall Hotel & Spa is a magnificent country house hotel set in 38 acres of beautiful grounds and gardens near Nantwich. This Georgian mansion has retained much of the ‘Old Hall’ charm with cosy lounges, a stylish Drawing room and it's renowned Restaurant which has held 2 AA Rosettes for several years and offers a Market menu every evening. Each of the hotel’s 70 luxurious bedrooms reflect a classic contemporary theme, with many of them offering the latest facilities, such as widescreen LCD TV, DVD and CD players, MP3 connection and broadband access.

21 The banqueting and meeting rooms are fully equipped with state-of-the-art audio and visual facilities and feature natural daylight, complimentary wi-fi, air-conditioning and LCD projectors. All this is supported by a flexible and professional events team who take a friendly approach to your event management. The stunning conference rooms, roof terraces and private bar area make it an ideal choice for business meetings, conferences, team building and corporate events. The Banqueting suites and grounds also lend themselves perfectly to private dinners, celebrations, Weddings and events.

22 Winners 2011

Young Business Person of the Year Livia Lucie of Three 29 Design

Best Start Up of the Year OverWater Marina Limited

Best Small Business of the Year CTC Physiotherapy Limited

Employer of the Year The Up and Under Group

Exporter of the Year James Walker & Co Limited

Contribution to the Community Events, Stewarding, Training & Consultancy Limited ESTC

Best Large Business of the Year Alpha Omega Securities imited Thank You South Cheshire Chamber would like to thank the following Award Sponsors & Judges

International Trade

And our thanks also to: Liz Southall & Gavin Hammond of Redshift Radio Crewe Hall Hotel Code Audio Visual Concorde Trophies Flowers by Alison Here to There Logistics i2i photography Johnsons Printers Pure PR

South Cheshire Chamber of Commerce & Industry Limited, Lyme Building Westmere Drive, Crewe Business Park, Crewe, Cheshire CW1 6ZD Telephone 01270 504700 • Fax 01270 504701 Email [email protected] • www.southcheshirechamber.co.uk

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