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Uttar Bihar Gramin Bank Sponsored by Central Bank of India

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Uttar Bihar Gramin Bank Sponsored by Central Bank of India Uttar Bihar Gramin Bank Sponsored by Central Bank of India Request for Proposal For Comprehensive Audit of RRB-CBS Project Tender # : HO/GAD/10/17-18/ 1250 Date of Opening : 05-03-2018 Date of closing the sale of tender : 17-03-2018 Date of pre-bid meeting : 29-03-2018 Last date of submitting tender :17-04-2018 1 TABLE OF CONTENTS 1. INVITATION FOR TENDER OFFERS 5 2. BACKGROUND 9 2.1 About RRBs sponsored by Central Bank of India 9 2.2 About Core Banking Solution 10 3. INTRODUCTION AND DISCLAIMERS 11 3.1 Purpose of RFP 11 3.2 Information Provided 11 3.3 Disclaimer 11 3.4 Costs to be Borne by Respondents 11 3.5 No Legal Relationship 11 3.6 Recipient Obligation to get Informed Itself 11 3.7 Evaluation of Offers 12 3.8 Errors and Omissions 12 3.9 Acceptance of Terms 12 3.10 Lodgment of RFP 12 3.11 Notification 13 3.12 Disqualification 13 4.1 Two Bid System Tender 14 4.2 Annexure to the Tender 15 4.3 Eligibility Criteria 15 4.4 Terms and Conditions 15 4.5 Non-transferable Tender 16 4.6 Soft Copy of Tender document 16 2 4.7 Offer validity Period 16 4.8 Address for Communication 16 4.9 Pre-Bid Meeting 16 4.10 Opening of Offers by Central Bank of India RRB 16 4.11 Scrutiny of Offers 17 4.12 Clarification of Offers 18 4.13 No Commitment to Accept Lowest or Any Tender 18 4.14 Submission of Technical Detail 18 4.15 Format for Technical bid 18 4.16 Format for Commercial bid 20 4.17 Costs & Currency 20 4.18 Fixed Price 20 4.19 No Negotiation except with L1 21 4.20 Short-listing of Bidders 21 4.21 Right to Alter location 21 4.22 Repeat Orders 21 5. QUALIFICATION CRITERIA 21 5.1 Eligibility of the Bidder 21 5.2 Earnest Money Deposit 22 6. Scope Of Work 23 7. TERMS AND CONDITIONS 35 7.1 Project Timeline 35 7.2 Payment Terms 35 7.3 Delay in conducting assignment 35 7.4 Liquidated Damages 36 7.5 Indemnity 36 3 7.6 Publicity 36 7.7 Force Majeure 36 7.8 Resolution of Disputes 37 7.9 Privacy and Security Safeguards 37 7.10 Confidentiality 37 8. ANNEXURE Annexure1: Format of Tender offer cover letter 38 Annexure 2: Bidder’s Information 39 Annexure 3: Commercial bid 41 Annexure 4: Format of Curriculum Viate (CV) 42 Annexure 5: checklist of documents to be submitted 43 Annexure 6: List of 7 RRB’s Branches to be audited 43 4 1. Invitation For Tender Offers Uttar Bihar Gramin Bank sponsored by Central Bank Of India invites sealed tender offers (Technical bid and Commercial bid) from eligible, reputed firms for : • Conducting comprehensive IS audit of RRB-CBS project. For audit purpose RRB-CBS Application Software - Finacle also include other third party application Applications viz. AML, ALM, GBM, CPSMS,USB, FI etc. and Delivery Channels viz. ATM, NEFT, Internet Banking, Mobile Banking & SMS Banking with alerts. • Information System Audit and Data Migration Audit of 3 RRB’s branches, one branch from each RRB • Conducting Security Audit of Data Center, Disaster Recovery Center and audit of Anti-virus • Networking audit • Vulnerability Assessment (VA) of all Servers and Penetration Testing (PT) of public facing application like Internet Banking, Mobile Banking & SMS Banking including SMS Alerts on quarterly basis. • Audit of Disaster Recovery and Business Continuity Plans • Financial Inclusion infrastructure and application at DC & DR Trade Finance, Govt. Business Module, Locker Module, ALM & Anti money Laundering (AML) will be treated as part of the Finacle for the purpose of Audit. A complete set of tender documents may be purchased by eligible bidder upon payment of a non-refundable fee of Rs. 1000/- (Rupees One Thousand only) by Demand Draft in favour of Uttar Bihar Gramin Bank and payable at Muzaffarpur. Bid Collection & Submission – Tender Reference Number HO/GAD/10/17-18/ 1250 Tender Document Cost Rs. 1000/- ( Rs. One Thousand Only) Earnest Money Deposit Rs. 50,000/- ( Rs. Fifty Thousand Only) Date of Commencement of sale 05-03-2018 of tender Document Last date of sale of tender document 17-03-2018 Queries, if any, to be mailed by 24-03-2018 Pre-Bid meeting with Bidders 29-03-2018 Last Date and Time for receipts of tender offers 17-04-2018 Time & Date of Opening of technical bids 19-04-2018 No. of Envelopes Three (3) Envelopes (Non window, sealed) to be submitted Envelope 1 containing: Technical Bids as per point no. 4.1 Envelope 2 containing: Commercial Bid as per point no. 4.1 (Only one bid to be kept) Envelope 3 containing: DDs 5 Address for Communication General Manager Uttar Bihar Gramin Bank Head Office Kalambagh Chowk Muzaffarpur Bihar – 842 001 E-Mail: [email protected] Place of Opening tender offers Uttar Bihar Gramin Bank Head Office Kalambagh Chowk Muzaffarpur Bihar – 842 001 Contact Telephone Numbers 9835120240 6 Earnest Money Deposit must accompany with tender offers as specified in this tender document. EMD amount should not be mixed with Technical/Commercial Bid; it should be in separate cover to be handed over to the department. Tender offers will be opened in the presence of the bidder representatives who choose to attend the opening of tender on the above-specified date, time and place. Technical specifications, Terms and conditions, various formats and Performa for submitting the tender offer are described in the tender document. EMD of Rs. 50,000/- ( Rs. Fifty Thousand Only ) through a Bank Draft issued in favour of Uttar Bihar Gramin Bank, at Muzaffarpur, Bihar along with the Bid documents. In case of unsuccessful bidders, EMD will be returned on completion of selection process. 7 PUBLIC TENDER NO. : 1) The RFP is posted on Uttar Bihar Gramin Bank’s website www.ubgb.in Uttar Bihar Gramin Bank reserves the right to change the audit requirements. However, any such changes will be posted on web site. If RFP is downloaded from website, then the cost of RFP should be submitted along with technical bid document in separate envelope by DD. 2) Bidders are advised to study the tender document carefully. Submission of bids shall be deemed to have been done after careful study and examination of the tender document with full understanding of its implications. 3) The gist of pre-bid meeting will be taken care before submitting bids, bidder must ensure that such clarifications / changes have been considered by them. Uttar Bihar Gramin Bank will not have any responsibility in case some omission is done by any bidder. 4) In case of any clarification required by Uttar Bihar Gramin Bank to assist in the examination, evaluation and comparison of bids Uttar Bihar Gramin Bank may, at its discretion, ask the bidder for clarification. The response / Clarification shall be in writing and no change in the price of substance of the bid shall be sought, offered or permitted. 5) Please note that all the information required as per the bidding document needs to be provided. Incomplete information in these areas may lead to non-selection. 6) Modification And/Or Withdrawal of Bids: Bids once submitted will be treated, as final and no further correspondence will be entertained. No bid shall be modified after the deadline for submission of bids. No bidder shall be allowed to withdraw the bid, if bidder happens to be the successful bidder. 7) Uttar Bihar Gramin Bank has the right to reject any or all tenders received without assigning any reason whatsoever at any stage. NOTE: UTTAR BIHAR GRAMIN BANK SHALL NOT BE RESPONSIBLE FOR NON- RECEIPT / NONDELIVERY OF THE BID DOCUMENTS DUE TO ANY REASON WHATSOEVER. 8 2. Background 2.1 About RRBs sponsored by Central Bank Of India Central Bank of India has three Regional Rural Banks, operational in three states of India viz. Bihar, Madhya Pradesh, and West Bengal, with an aggregate of more than 1665 branches. The details of these three sponsored RRBs are mentioned below: Bank Office Direct Postal Address FAX NO landline HEAD OFFICE, Uttar Bihar Uttar Bihar Gramin Gramin Bank, Sharma Complex, 9835120240 Bank Kalam Bag Chowk, Muzaffarpur (Bihar) 842001 Central Madhya HEAD OFFICE, Central Madhya Pradesh Gramin 07162- Pradesh Gramin Bank, Plot no Bank 07162-245610, 242112, 854,In front of Maharishi Vidya ( erstwhile Satpura 247485 245419, Mandir, Nagpur Road Sarra, Narmada Kshetriya 230134 CHINDWARA (M P)-480001 Gramin Bank ) HEAD OFFICE, Uttar Banga Uttarbanga Kshtreya Gramin Bank, Sunity Kshetriya Gramin 03582-229301 Road, COOCH BEHAR (West Bank Bengal) 736101 M/s WIPRO is as a System Integrator for this RRB-CBS project and Finacle software from Infosys is being used for CBS application. To manage and implement the RRB- CBS project Wipro has sub-contracted to other sub vendors like Infosys, TCL, TTML, etc. In addition to Core banking solution, the RRB-CBS project also includes different third party banking application interfaces and delivery channels. The DC and DR site of RRBs is presently complied with ISO 27001 ISMS and BS25999 BCMS Certification Standards. 2.2 About Core Banking Solution RRBs sponsored by Central Bank Of India has acquired and implemented banking software viz. Finacle, a core banking solution from Infosys through M/s Wipro as a System Integrator. Presently approx. 1665 branches are connected to the RRB-CBS. The Data Center and CBS Project Management Office of the RRBs are located Mumbai. The Disaster Recovery site is in Hyderabad. The core banking solution has a centralized database. A small part of database related to front-end application/s is also hosted hardware at branches.
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