Annual Report 2019/20

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Annual Report 2019/20 ANNUAL REPORT 2019/20 1 Section Contents Page Performance Report 3 1 Overview 4 2 Performance Analysis 13 Accountability Report 54 3 Corporate Governance Report 55 3.1 Members Report 55 3.2 Statement of Accountable Officer’s Responsibilities 58 3.3 Governance Statement 60 4 Remuneration and Staff Report 83 5 Parliamentary Accountability and Audit Report 96 Independent Auditor’s Report 97 Financial Statements 102 Appendices 130 1 Member Practices and Clinical Membership Group 131 Composition 2 Governing Body and Committee Composition 133 3 Clinical Membership Group, Governing Body and 138 Committee Attendance 2 PERFORMANCE REPORT - Overview - Performance Analysis 3 1. OVERVIEW 1.1 Statement from the Chief Executive 1.1.1 This is our seventh annual report, detailing NHS Knowsley Clinical Commissioning Group’s (CCG) achievements and progress during 2019/20 as well as describing how we are responding to the current challenges facing local health services as we move into the forthcoming year. It is a statutory requirement that we publish an annual report. 1.1.2 This overview report provides a short summary of our organisation, our purpose, our performance during the year, and key risks to the achievement of our future objectives. More detail on these matters is provided in the performance analysis. 1.1.3 In line with our strategic vision we aim to secure the best possible health care for the people of Knowsley, with care provided closer to home where possible, ensuring that hospitals are available for those who need them. 1.1.4 We are responsible for commissioning most acute hospital, mental health and community services, and from April 2015 became responsible for commissioning General Practices under delegated authority from NHS England. 1.1.5 Our 2019/20 Operational Plan set out how we planned to improve and develop services during the year. We met the expectations in the plan to deliver improvements in emergency care, cancer early detection and service performance, and support for people with learning disabilities and autism. We also further developed primary care services, increased investment in mental health services and planned hospital care, and in community services to avoid hospital admission. 1.1.6 The Better Care Fund, in partnership with the Council, has continued to target investment in improvements in discharge planning and reducing levels of delayed discharges. The impact of this is measured against the national High Impact Change model, which demonstrates that Knowsley is making good progress in achieving ‘established’ and ‘mature’ systems and approaches. 1.1.7 Following its launch in March 2019, the Knowsley Integrated Community Frailty Team has been positively impacting on preventing unnecessary hospital admissions and supporting people to live independently in their home environment. 1.1.8 Performance against A&E waiting times and ambulance response times remains a challenge. Knowsley performance on A&E waiting times in 2019/20 remained below target but was better than national performance. Ambulance response time targets were met for the most serious cases but missed for other less life threatening conditions. The CCG continues to be an active participant in the A&E delivery boards for Mid Mersey and North Mersey to address these system wide challenges. 4 1.1.9 Cancer is the leading cause of death in Knowsley and accounts for almost one-third of deaths locally. During the year we have successfully increased uptake of national screening programmes, launched our targeted lung health checks programme, and increased the reach of our exemplar Macmillan Holistic Needs Assessment. Performance against national cancer standards is still not where we want it to be and we are continuing to work on recovery and action plans with providers, supported by the Cancer Alliance. 1.1.10 We met the requirement to further increase investment in mental health services, with implementation of a new standalone 24/7 crisis response service for children and young people, and re-design of the adult crisis response working towards a 24/7 service. Strong performance was maintained against the majority of enhanced national standards and targets. We are continuing to work towards the improved outcomes required in the remaining areas. 1.1.11 The Neurodevelopment Pathway (NDP) is a component of the Special Education Needs and Disabilities (SEND) programme and is jointly commissioned with the local authority. During 2019/20 we invested in a number of waiting list initiatives which have significantly reduced waiting times. We have also worked in collaboration with all key partners and stakeholders on a redesign of the service for implementation during 2020/21. 1.1.12 All of the CCG’s general practices are now members of one of the three Primary Care Networks (PCNs) in Knowsley. Practices have undertaken a range of quality improvements during the past year and PCNs have put in place arrangements to further extend access beyond usual opening times. Recruitment initiatives and investment in technology have continued to build capacity. 1.1.13 During 2019/20 the CCG developed and implemented redesigned contract review processes and procedures for GP practices. The Care Quality Commission (CQC) has also continued to inspect general practice. Where this has identified a need for improvement, we are working with practices to support them to achieve this. 1.1.14 Primary care is critical to the national response to the COVID-19 outbreak which is building as 2019/20 draws to a close. The commitment and dedication of our clinical and non-clinical staff, close collaboration between practices through the PCNs, and our investment in technology will all help us to tackle this. We are committed to working across the local NHS system to provide essential care to our patients during these difficult and unprecedented times. 1.1.15 We continue to take an active role in developing and maintaining strong and effective relationships with the Knowsley Health and Wellbeing Board, and are also an active member of the Knowsley Better Together Strategic Partnership. We are working with partners from across Knowsley, including NHS providers, the Local Authority, Housing, and the voluntary and community sector to improve outcomes and experience for local people. These relationships are more important than ever as we work together to support our population through this difficult time. 5 1.1.16 NHS England holds the CCG to account through the CCG Oversight Framework, which replaced the Improvement and Assessment Framework during 2019/20. We are pleased that the CCG was again confirmed as “good” in the end of year assessment relating to 2018/19 which was published in July 2019. We have sought to build on that position during 2019/20. 1.1.17 The CCG was successful in meeting both its statutory financial duties and the business rules set by NHS England in 2019/20, achieving an in-year surplus of £2.13m, building on its surplus of £5.75 million brought forward from 2018/19. The CCG has also continued to deliver against many of the NHS Constitution standards, as well as other nationally mandated standards. 1.1.18 We aim to be open and transparent about the work that we do and how we use the public resource made available to us to plan, buy and monitor health care services. This is our full annual report which contains all of the statutorily required information for such reports. A shorter public summary is also produced highlighting key information and can be accessed on our website at www.knowsleyccg.nhs.uk from September 2020. 1.1.19 We are proud of our achievements this year and we are pleased with the level of involvement we have from our GP members, the public and our key stakeholders. We have continued to fulfil our key financial and statutory duties during 2019/20 in a challenging environment. 1.1.20 As the NHS faces the greatest challenge since its creation, our membership and staff are working rapidly with local partners, across the NHS and beyond to ensure that we are well prepared and able to support our patients through the COVID-19 outbreak. Dianne Johnson Chief Executive 23 June 2020 6 1.2 The Purpose and Activities of the CCG 1.2.1 The CCG has now been in existence for 7 years. It is made up of the 25 GP practices in the borough working alongside health practitioners from nursing, pharmacy and secondary care. It covers a geographical area from Kirkby in the North to Halewood in the South and also encompasses Huyton, Prescot, Whiston, Cronton and Knowsley Village, sharing the same boundaries as the Council. The CCG has a registered population of approximately 167,000. 1.2.2 The CCG is responsible for commissioning most acute hospital, mental health and community services and commissioning General Practice services under delegated authority from NHS England. The CCG has a total in year annual budget of £326.5 million, which includes a running cost (management) allowance. 1.2.3 The CCG’s strategic vision is that: ‘by 2020, the population of Knowsley will be happier and enjoy better health. When they need to access health and wellbeing services, they will be high quality services with improved access and which use the latest evidence based treatments and therapies. We shall see people living longer. They will be healthier and enjoying a better quality of life. They will be safer and there will be a reduction in health inequalities. They will have greater independence, more self-care, more responsibility for their own health and wellbeing and greater involvement in decisions about their care’. 1.2.4 The CCG was formed to deliver a new way of commissioning health services in the borough and is engaging with and listening to local people, using clinical knowledge and close working relationships with patients and partners in order to improve services.
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