DOCSLIB.ORG

Managing Railway Passenger Operations More Efficiently

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Managing Railway Passenger Operations More Efficiently Technical Assistance Consultant’s Report Project Number: 39673 December 2008 People's Republic of China: Managing Railway Passenger Operations More Efficiently Prepared by SNCF International, France In Association with IBM Global Services ( China ) Co. Ltd, PRC Beijing Jiao Tong University, PRC For Ministry of Railways This consultant’s report does not necessarily reflect the views of ADB or the Government concerned, and ADB and the Government cannot be held liable for its contents. (For project preparatory technical assistance: All the views expressed herein may not be incorporated into the proposed project’s design. TA No. 4864-PRC: Managing Railway Passenger Operations More Efficiently Final Report December 2008 Presented to Asian Development Bank Ministry of Railways of the People’s Republic of China Prepared by: SNCF International, France In association with IBM Global Services (China) CO. LDT. PRC, and Beijing Jiao Tong University ADB Copy n° of 5 MoR Copy n° of 5 MoF Copy n° of 2 ADB TA 4864-PRC: Managing Railway Passenger Operations More Efficiently - Final Report INTRODUCTION / CONTEXT OF THE STUDY The Asian Development Bank contracted a consortium led y SNCF International (with IBM Global Services, China & Beijing JiaTong Transport University) to conduct TA 4864-PRC “Managing Railway Passenger Operations More Efficiently”. This Final Report has been prepared in accordance with the Terms of Reference (attached in Appendix 1), which precise that the TA should: i. review the current practices adopted by MoR for managing passenger operations ; ii. research best international practices and experiences ; iii. and recommend actions that should be realistic for the Government and MoR to implement. The Team of international & domestic experts included specialists in the fields of: 1. Train Operation Planning; 2. Sales & Marketing; 3. Pricing & Tariff; 4. Transport Services; 5. and Railway Management Decision-Support System. The TA has been realised with the following schedule and methodology: Phase 0 : Inception Phase 1: Interim Phase 2: Recommendations Final Meeting 阶段0：开题 阶段1：中期 阶段2：建议 总结会议 Inception Meeting Interim Meeting Draft Final Meeting 2008 October 21 2007 July 9th 2007 October 17th 2008 October 14-15th 2008年10月21日 开题报告研讨会 中期报告研讨会 最终报告初稿研讨会 2007年7月9日 2007年10月17日 2008年10月14-15日 •Review of best Worldwilde High Speed practices •研究世界高铁运营的 最佳经验 1 month Training •Chinese current Rail session in France & PDL situation 为期一个月的赴法培训 •中国铁路运营和客运 专线现状 2008/03/22～2008/04/23 2008年3月22日～2008年4月23日 Exhibit 1: Schedule of the TA SNCF International / IBM / BJTU Introduction / Context of the Study Page 2 of 84 ADB TA 4864-PRC: Managing Railway Passenger Operations More Efficiently - Final Report Exhibit 2: Methodology Few photos taken during the different meetings or training sessions are attached in Appendix 7. SNCF International / IBM / BJTU Introduction / Context of the Study Page 3 of 84 ADB TA 4864-PRC: Managing Railway Passenger Operations More Efficiently - Final Report LIST OF APPENDICES Appendices attached in a separate document: 1. Terms of Reference 2. Executive Summary of Interim Report 3. Complete List of Recommendations proposed by International & Domestic experts (prepared for the Final Report, Beijing, December 2008) 4. Training Session 4.1. Training Program 4.2. Trainees Report (prepared by the 11 Trainees after their Training Session in France, March/April 2008); 4.3. Presentation made by the 11 Trainees for the Draft Final Meeting (Beijing / October 14&15); 4.4. Few comments from International experts on the Trainees report 5. Final Meeting Presentation 6. Few comments on Management Organisation 7. The TA in few photos SNCF International / IBM / BJTU List of Appendices / Abbreviations Page 4 of 84 ADB TA 4864-PRC: Managing Railway Passenger Operations More Efficiently - Final Report ABBREVIATIONS Acronym Full name ADB Asian Development Bank AVE Alta Velocidad Española (Spanish High Speed Trains) BJTU Beijing Jiaotong University BU Business Unit CNO National Centre for Operation / SNCF (Centre National des Opérations) COC Commercial Optimization Centre / SNCF (Centre d’Optimisation Commerciale) COLT Operational Coordination for TGV HS Line / SNCF (Coordination Opérationnelle des Lignes TGV) COT Technical Optimization Centre / SNCF (Centre d’Optimisation Technique) CRH China Railways High- Speed CRM Customer Relationship Management CSI Customer Satisfaction Index CTC Centralized Traffic Control System CTCS China Train Control System DB Deutsche Bahn / German Railways which operates the ICE HS trains DSI Decision Support information DSS Decision Support System ESB Entreprise Service Bus GDS Global Distribution System HR Human Ressources HS High Speed SNCF International / IBM / BJTU List of Appendices / Abbreviations Page 5 of 84 ADB TA 4864-PRC: Managing Railway Passenger Operations More Efficiently - Final Report HSR High Speed Railways IS Information System IT Information Technology JR Japan Railways KPI Key Performance Indicator KTX Korea Train Express LCU Line Crisis Unit MMS Multimedia Message Service MoR Ministry of Railways of the People’s Republic of China NFC Near Field Communication O/D Origin/Destination OLAP On Line Analytical Processing PDA Personnal Digital Assistant PDL Passenger Dedicated Line PPP Purchasing Power Parity PR YY CN Price Year over Year in China PTRS Passenger Ticket Reservation System PTSS Passenger Transport Service Systems Q&A Questions & Answers QA Quality Assurance QRB Quality Reference Books SCU Station Crisis Unit SNCF Société Nationale des Chemins de Fer français / French Railways which operates TGV HS trains SOA Service Oriented Architecture SOC Station Operational Centre / SNCF TA Technical Assistance SNCF International / IBM / BJTU List of Appendices / Abbreviations Page 6 of 84 ADB TA 4864-PRC: Managing Railway Passenger Operations More Efficiently - Final Report TDCS Train Operation Dispatching Command System TGV French High Speed Trains (Train à Grande Vitesse) TMIS Transportion Management Information System TPF Transaction Processing Facility TRS Transport Reservation System UIC Union Internationale des Chemins de fer (International Railway Union) YM Yield Management SNCF International / IBM / BJTU List of Appendices / Abbreviations Page 7 of 84 ADB TA 4864-PRC: Managing Railway Passenger Operations More Efficiently - Final Report TABLE OF CONTENTS INTRODUCTION / CONTEXT OF THE STUDY ..................................................................................... 2 LIST OF APPENDICES .......................................................................................................................... 4 ABBREVIATIONS................................................................................................................................... 5 TABLE OF CONTENTS.......................................................................................................................... 8 EXECUTIVE SUMMARY....................................................................................................................... 10 0.1 TRAIN OPERATION PLANNING.................................................................................................. 10 0.1.1 Traffic flows and design of services............................................................................................... 10 0.1.2 Line Capacity................................................................................................................................. 10 0.1.3 Train-set availability and diagrams ................................................................................................ 11 0.1.4 Actual Operation............................................................................................................................ 11 0.1.5 Conclusion..................................................................................................................................... 11 0.2 MARKETING & SALES.............................................................................................................. 12 0.3 PRICING & TARIFF .................................................................................................................. 13 0.4 SERVICES .............................................................................................................................. 13 0.5 DECISION SUPPORT SYSTEM .................................................................................................. 14 1 TRAIN OPERATION PLANNING................................................................................................ 15 1.1 CONTENTS OF TRAIN OPERATION PLANNING............................................................................ 15 1.1.1 The purpose of Train Operation planning ...................................................................................... 15 1.1.2 The implementation of recommendations...................................................................................... 15 1.2 DESIGN OF SERVICES ............................................................................................................. 15 1.2.1 Needed Information from traffic forecast........................................................................................ 15 1.2.2 Knowledge of traffic flows .............................................................................................................. 16 1.2.3 Design of services ........................................................................................................................
Load more

Recommended publications
  • Tickets and Fares
    New York Fares Connecticut Fares Effective January 1, 2013 New York State Stations/ Zones Fares to GCT/ Harlem-125th Street Sample fares to GCT/ Harlem-125th Street Select Intermediate Fares to Greenwich On-board fares are indicated in red. On-board fares are indicated in red. On-board fares are indicated in red. 10-Trip One-Way Monthly Weekly 10-Trip 10-Trip One -Way One -Way 10-Trip One-Way Destination Monthly Weekly 10-Trip Zone Harlem Line Hudson Line Zone Senior/ Senior/ Stations Monthly Weekly 10-Trip 10-Trip Senior/ One -Way One -Way Senior/ Commutation Commutation Peak Off -Peak Disabled/ Peak Off -Peak Disabled/ Commutation Commutation Peak Off -Peak Disabled/ Peak Off -Peak Disabled/ Origin Station(s) Station Commutation Commutation Intermediate One-Way Medicare Medicare Medicare Medicare $6.75 $5.00 $3.25 1 Harlem -125th Street Harlem -125th Street 1 $154.00 $49.25 $67.50 $42.50 $32.50 Greenwich INTRASTATE CONNECTICUT $13.00 $11.00 $3.25 Melrose Yankees-E. 153rd Street Cos Cob $12.00 $9.00 $6.00 $2.50 $263.00 $84.25 $120.00 $76.50 $60.00 Stamford thru Rowayton Greenwich $55.50 $17.25 $21.25 Tremont Morris Heights $7.50 $5.75 $3.75 Riverside $18.00 $15.00 $6.00 $9.00 2 $178.00 $55.50 $75.00 $49.00 $37.50 Old Greenwich Tickets Fordham University Heights $14.00 $12.00 $3.75 $2.50 Glenbrook thru New Canaan Greenwich $55.50 $17.25 $21.25 Botanical Garden Marble Hill 2 $9.25 $7.00 $4.50 $9.00 Williams Bridge Spuyten Duyvil 3 $204.00 $65.25 $92.50 $59.50 $45.00 Stamford $15.00 $13.00 $4.50 $3.25 Woodlawn Riverdale Noroton Heights
    [Show full text]
  • Pioneering the Application of High Speed Rail Express Trainsets in the United States
    Parsons Brinckerhoff 2010 William Barclay Parsons Fellowship Monograph 26 Pioneering the Application of High Speed Rail Express Trainsets in the United States Fellow: Francis P. Banko Professional Associate Principal Project Manager Lead Investigator: Jackson H. Xue Rail Vehicle Engineer December 2012 136763_Cover.indd 1 3/22/13 7:38 AM 136763_Cover.indd 1 3/22/13 7:38 AM Parsons Brinckerhoff 2010 William Barclay Parsons Fellowship Monograph 26 Pioneering the Application of High Speed Rail Express Trainsets in the United States Fellow: Francis P. Banko Professional Associate Principal Project Manager Lead Investigator: Jackson H. Xue Rail Vehicle Engineer December 2012 First Printing 2013 Copyright © 2013, Parsons Brinckerhoff Group Inc. All rights reserved. No part of this work may be reproduced or used in any form or by any means—graphic, electronic, mechanical (including photocopying), recording, taping, or information or retrieval systems—without permission of the pub- lisher. Published by: Parsons Brinckerhoff Group Inc. One Penn Plaza New York, New York 10119 Graphics Database: V212 CONTENTS FOREWORD XV PREFACE XVII PART 1: INTRODUCTION 1 CHAPTER 1 INTRODUCTION TO THE RESEARCH 3 1.1 Unprecedented Support for High Speed Rail in the U.S. ....................3 1.2 Pioneering the Application of High Speed Rail Express Trainsets in the U.S. .....4 1.3 Research Objectives . 6 1.4 William Barclay Parsons Fellowship Participants ...........................6 1.5 Host Manufacturers and Operators......................................7 1.6 A Snapshot in Time .................................................10 CHAPTER 2 HOST MANUFACTURERS AND OPERATORS, THEIR PRODUCTS AND SERVICES 11 2.1 Overview . 11 2.2 Introduction to Host HSR Manufacturers . 11 2.3 Introduction to Host HSR Operators and Regulatory Agencies .
    [Show full text]
  • Ticketer System Driver Pocket Guide Page 2 Driver Pocket Guide INSIDE THIS GUIDE
    Ticketer System Driver Pocket Guide Page 2 Driver Pocket Guide INSIDE THIS GUIDE CONTENTS NOTES 4 COMMON USER FUNCTIONS 5 THE STATUS DISPLAY BAR 6 - 7 LOGGING IN 8 LOGGING IN - VEHICLE SELECTION 9 LOGGING IN - CHECKLISTS 10 - 11 DRIVER DUTIES AND RUNNING BOARDS 12 STARTING A TRIP 13 FARE STAGES AND STOPS 14 - 15 ISSUING TICKETS 16 - 17 GIVING CHANGE 18 - 19 SMARTCARDS: CONCESSIONARY CARDS 20 - 21 SMARTCARDS: COMMERCIAL CARDS & QR CODES 22 - 23 SMART PAYMENT METHODS 24 ANNULLING A TICKET 25 RESTARTING TRIPS 26 TIMETABLES AND EARLY RUNNING STOPS 27 END OF TRIP/DAY 28 - 29 DRIVER'S WAYBILL 30 - 31 MESSAGES - READING/REPLYING 32 - 33 LOCKING THE TICKET MACHINE 34 VEHICLE IN MOTION SCREEN 35 INACTIVITY BLACKOUT AND MAINTENANCE 36 SHUTTING DOWN PROCEDURE 37 SHUTTING DOWN PROCEDURE - HANDHELD 38 ADDITIONAL OPTIONS 39 TROUBLESHOOTING 40 - 43 Driver Pocket Guide Page 3 NOTES CONTENTS ------------------------------------------------------------------------------------------- NOTES 4 COMMON USER FUNCTIONS 5 ------------------------------------------------------------------------------------------- THE STATUS DISPLAY BAR 6 - 7 ------------------------------------------------------------------------------------------- LOGGING IN 8 LOGGING IN - VEHICLE SELECTION 9 ------------------------------------------------------------------------------------------- LOGGING IN - CHECKLISTS 10 - 11 DRIVER DUTIES AND RUNNING BOARDS 12 ------------------------------------------------------------------------------------------- STARTING A TRIP 13 -------------------------------------------------------------------------------------------
    [Show full text]
  • Exploring Mobile Ticketing in Public Transport an Analysis of Enablers for Successful Adoption in the Netherlands
    Exploring Mobile Ticketing in Public Transport An analysis of enablers for successful adoption in The Netherlands April 2017 Expertise Centre for E-ticketing in Public Transport S.K. Cheng Faculty of Faculty Industrial Design Engineering Exploring Mobile Ticketing in Public Transport An analysis of enablers for successful adoption in The Netherlands Analysis report April 2017 Delft University of Technology This report is part of the Expertise Centre for E-ticketing in Public Transport (X-CEPT). March 2017 (version 1.0) Author S.K. Cheng Project coordination Dr.ir. J.I. van Kuijk [email protected] Project execution S.K. Cheng Academic supervisors Dr.ir. G.J. Pasman Dr.ir. J.I. van Kuijk Translink supervisor M. Yntema Project partners GVB I. Keur NS P. Witmer RET J.P. Duurland List of definitions App. An abbreviation for application: a computer program or piece of software designed for a particular purpose that you can download onto a mobile phone or other mobile devices. Fare media. The collection of objects that travellers carry to show that a fare or admission fee has been paid. Paper tickets and the OV-chipkaart are fare media for example. Interaction. Bi-directional information exchange between users and equipment (ISO, 2013). User input and machine response together form an interaction. Journey & Trip. A journey refers to travelling from A to B, while a trip refers to a segment of the journey. A journey can consist of multiple trips. For example, when going from train station Delft to Beurs metro station in Rotterdam, the journey is from Delft to Beurs.
    [Show full text]
  • Heterogeneity in Demand and Oprimal Price Conditioning for Local Rail Transportation
    Heterogeneity in Demand and Oprimal Price Conditioning for Local Rail Transportation Evgeniy M. Ozhegov∗ National Research University Higher School of Economics. Research Group for Applied Markets and Enterprises Studies. Research fellow [email protected] Alina Ozhegova National Research University Higher School of Economics. Research Group for Applied Markets and Enterprises Studies. Junior research fellow [email protected] May 31, 2019 Abstract This paper describes the results of research project on optimal pricing for LLC "Perm Local Rail Company". In this study we propose a regression tree based approach for estimation of demand function for local rail tickets considering high degree of demand heterogeneity by various trip directions and the goals of travel. Employing detailed data on ticket sales for 5 years we estimate the parameters of demand function and reveal the significant variation in price elasticity of demand. While in average the demand is elastic by price, near a quarter of trips is characterized by weakly elastic demand. Lower elasticity of demand is correlated with lower degree of competition with other transport and inflexible frequency of travel. I. Introduction Local rail transportation in Russia is an important part of public transport system, as it is often the only way for people to move between locations. At the same time, due to the large length of the arXiv:1905.12859v1 [econ.EM] 30 May 2019 tracks and the distance between large settlements, regional passenger companies cannot cover the costs of operating local rail transport by the revenue from ticket sales. For instance, the revenue of LLC Perm Local Rail Company (PPK) in 2017 amounted to 596 million rubles (near 1 mln.
    [Show full text]
  • Sncf Dea France Clients After Sales and Disruption Procedures for Eurostar Bookings
    SNCF DEA FRANCE CLIENTS AFTER SALES AND DISRUPTION PROCEDURES FOR EUROSTAR BOOKINGS 1. Customer Wishes To Claim Compensation For Delay a) Stand-alone Eurostar reservations Either… The customer can claim a compensation voucher by completing the Eurostar compensation web-form on the Eurostar website at https://compensation.eurostar.com/?lang=EN#/ Or… The customer can claim monetary compensation by completing the Eurostar compensation web-form on the Eurostar website at https://prr.eurostar.com/?lang=en#/ What happens next… • The customer completes the web-form, including their 9-digit ticket number and 6-character booking reference. • Compensation is then arranged by Eurostar’s Business Support Centre. 1. Customer Wishes To Claim Compensation For Delay b) Eurostar & TGV combined reservations The customer will need to contact their point of sale, which would be a Travel Agent or Tour Operator which purchases Eurostar tickets via SNCF DEA. What happens next… • The Travel Agent or Tour Operator should send the compensation claim to SNCF DEA so that their customer service team can assess and provide an appropriate response. 1. Customer Wishes To Claim Compensation For Delay c) Groups If individuals within a group do not wish to claim separately, a representative of the group can send a claim on behalf of the entire group via email to Traveller Care at [email protected], including booking reference(s), scanned copies of the impacted tickets (where possible) and an RIB (Relevé d’Identité Bancaire) containing details of a bank account to which compensation for the entire group should be paid. The RIB should include IBAN numbers and BIC codes.
    [Show full text]
  • Eurostar Secures Financial Support Package
    Eurostar secures financial support package May 18, 2021 Eurostar has announced that it has reached a refinancing agreement with its shareholders and banks. The refinancing package of £250m1 mainly consists of additional equity and loans from a syndicate of banks2 guaranteed by the shareholders: SNCF, the French state railway group and Eurostar’s majority shareholder, Patina Rail LLP, a vehicle backed by Caisse de dépôt et placement du Québec (“CDPQ”) and funds managed by the Infrastructure team of Federated Hermes, and SNCB, the Belgian state train operator. Jacques Damas, Chief Executive of Eurostar, said: “Everyone at Eurostar is encouraged by this strong show of support from our shareholders and banks which will allow us to continue to provide this important service for passengers. The refinancing agreement is the key factor enabling us to increase our services as the situation with the pandemic starts to improve. Eurostar will continue to work closely with governments to move towards a safe easing of travel restrictions and streamlining of border processes to allow passengers to travel safely and seamlessly. Their co-ordinated actions and decisions are crucial to the restoring of demand and the financial recovery of our business.” Over the last year, this international business dedicated to routes connecting the UK with the continent, says it has experienced a more severe decline in demand resulting from the global COVID-19 pandemic than any other European train operator or competitor airline. With this package of support, Eurostar will be able to continue to operate this vital link and meet its financial obligations in the short to mid-term.
    [Show full text]
  • Washington Metropolitan Area Transit Authority
    Washington Metropolitan Area Transit Authority Fare Collection Module 7 BUS OPERATOR CANDIDATE TRAINING PROGRAM Bus Training Branch June 2017 7-2 TABLE OF CONTENTS Unit 1 .................................................................................................................................. 5 THE WMATA TARIFF ....................................................................................... 6 OPERATOR FARE COLLECTION DUTIES ........................................................ 7 CASH AND SMARTRIP FARES ......................................................................... 9 FREE FARES ................................................................................................... 10 FREE FARES: MONTGOMERY COUNTY SCHOOL-AGED STUDENTS .......... 11 FREE FARES: DC SCHOOL-AGED STUDENTS ............................................... 12 FREE FARES: UNIVERSITY PASS ................................................................... 13 FREE FARES: DEPARTMENT OF DEFENSE.................................................... 14 FREE FARES: US COAST GUARD ................................................................... 15 FREE FARES FOR SENIOR CITIZENS AND PEOPLE WITH DISABILITIES .... 16 SPECIAL FARES .............................................................................................. 17 REDUCED FARES FOR SENIOR CITIZENS ..................................................... 18 REDUCED FARES FOR PERSONS WITH DISABILITIES ................................. 19 PERSONAL CARE ATTENDANTS ..................................................................
    [Show full text]
  • Daily River Roamer Tickets: Turn Your Phone Into Your Ticket
    Canary Wharf Doubletree Docklands Ferry Service Travel to and from Doubletree Docklands, 7 days a week. Tickets are available at Doubletree Docklands or Canary Wharf Pier. Weekdays Doubletree Docklands / Canary Wharf Doubletree Docklands 0620 0635 0650 0705 0720 0735 0745 0755 0805 0815 0825 0835 0845 0855 0910 0925 0940 0955 1010 1025 1040 1055 1110 1125 1140 1155 1205 1215 1225 1235 1245 1255 1305 1315 1325 1335 1345 1355 1410 1425 1440 1455 1510 Canary Wharf 0623 0638 0653 0708 0723 0738 0748 0758 0808 0818 0828 0838 0848 0858 0913 0928 0943 0958 1013 1028 1043 1058 1113 1128 1143 1158 1208 1218 1228 1238 1248 1258 1308 1318 1328 1338 1348 1358 1413 1428 1443 1458 1513 Doubletree Docklands 1525 1540 1555 1610 1625 1640 1655 1705 1715 1725 1735 1745 1755 1805 1815 1825 1835 1845 1855 1905 1915 1925 1935 1945 1955 2005 2015 2025 2035 2045 2055 2110 2125 2140 2155 2210 2225 2240 2255 2310 2325 2340 2355 Canary Wharf 1528 1543 1558 1613 1628 1643 1658 1708 1718 1728 1738 1748 1758 1808 1818 1828 1838 1848 1858 1908 1918 1928 1938 1948 1958 2008 2018 2028 2038 2048 2058 2113 2128 2143 2158 2213 2228 2243 2258 2313 2328 2343 2358 Canary Wharf / Doubletree Docklands Canary Wharf 0625 0640 0655 0710 0725 0740 0750 0800 0810 0820 0830 0840 0850 0900 0915 0930 0945 1000 1015 1030 1045 1100 1115 1130 1145 1200 1210 1220 1230 1240 1250 1300 1310 1320 1330 1340 1350 1400 1415 1430 1445 1500 1515 Doubletree Docklands 0628 0643 0658 0713 0728 0743 0753 0803 0813 0823 0833 0843 0853 0903 0918 0933 0948 1003 1018 1033 1048 1103 1118 1133 1148 1203
    [Show full text]
  • The Following Fact Sheet Has Been Compiled by Promobellagio As a Guideline Only
    The following fact sheet has been compiled by Promobellagio as a guideline only. All the information provided is correct at the time of writing but may be subject to change without notice. Promobellagio cannot take responsibility for any changes made by public transport authorities. The times of first/last buses/ferries and their frequency as indicated below are to be considered as a guideline only and we strongly recommend consulting all the links provided for updated timetables. Promobellagio cannot deal with individual queries regarding transport schedules which are subject to variation according to the day of the week / time of year. BY PRIVATE CAR TAXI……………..………………………………………………………..…………..PAG 2 FROM MALPENSA AIRPORT BY PUBLIC TRANSPORT……………………………..……………..PAG 3 FROMLINATE AIRPORTBY PUBLIC TRANSPORT.…………………..……………………….…….PAG 5 FROM BERGAMO ORIO AL SERIO AIRPORT BY PUBLIC TRANSPORT……..…………………PAG 6 FROM MILANO CITY BY PUBLIC TRANSPORT……………………………………………..……….PAG 7 FROM LUGANO BY PUBLIC TRANSPORT………………………………………………………..…...PAG 9 USEFUL LINKS………………………………………………………………………………………………PAG 10 WITH YOUR OWN CAR ………………………………………………………………………………………………..……………PAG 10 Promobellagio – Piazza della Chiesa 14- 22021 Bellagio (Como) Italy www.bellagiolakecomo.com - [email protected] BY PRIVATE CAR TRANSFER: The quickest and easiest way to get to Bellagio from airports or railway stations is by private transfer. Your driver will meet you outside the Customs Area and take you directly to your hotel/apartment. Approximate journey times: Milan Malpensa airport
    [Show full text]
  • Travelling by Bus, Train and Tram in Tyrol Information for Migrants
    MOBILE communities Mobility without barriers “I am mobile” Travelling by bus, train and tram in Tyrol Information for migrants www.mobilitaetohnebarrieren.at MOBILE communities Mobility without barriers Contents 4 Information points and the internet – get the information you need 8 Tickets and prices – know the cost even before you travel 15 Reductions and discounts – enjoy cheaper travel 17 Timetable and route map – find the right bus and train 19 Tips for using the bus and train – everything else you need to know 20 Cycling – the healthy option, supported by IVB, VVT and ÖBB Easy navigation – with these symbols Visit and ask It’s easier with A helpful A way to modern technology tip save money More information is also available at www.vvt.at/konkret or in Turkish at www.vvt.at/tuerkisch. This information folder is also available in German, Turkish, Arabic, Pashto and Persian. i regioni u Se n o b ie tti vo • S ech g s R eg ‘Mobility without barriers’ is a joint project run by Klimabündnis Tirol, io EUROPÄISCHE UNION n e Europäischer Fonds für regionale Entwicklun n e UNIONE EUROPEA i n Ökoinstitut Alto Adige, the Province of Tyrol and the Autonomous Fondo europeo per lo sviluppo regionale Z i e l Province of Alto Adige. It is co-financed by the European Fund for Regional Development ‘Interreg IV A Italy - Austria’ and as part Austria Italia • of the 2007-2013 ‘Strength through diversity’ programme Italien • Österreich for increasing the regional competitiveness of Tyrol. Co-financed by the European Regional Development Fund. Cofinanziato dal fondo europeo per lo sviluppo regionale.
    [Show full text]
  • Travel from Thessaloniki to Glossa
    Glossa Houses / Skopelos Houses Updated June 2013 Travel from Thessaloniki to Glossa At Thessaloniki airport, you need to find the number 78 bus, which will take you to the Macedonia Bus Terminal. The ticket is 80 cents; you buy the ticket at the kiosk where the buses leave, you don’t need to say where you’re going as all tickets cost the same. Or there is a ticket machine on the bus, but you need the correct change. When you get on to the bus you need to validate the ticket by putting it in the little machine. Journey time is 40 – 50 minutes depending on traffic. The Macedonia Bus Terminal is a big building with a round mushroom-shaped roof. It really isn’t worth getting a taxi as buses are frequent, every half an hour, it would cost about €30 and not save much time. KTEL , http://ktelvolou.gr/en/home/ the long distance bus company, operates 8 scheduled services per day from the Macedonia Bus Terminal to Volos (see timetable below). When you go in to the main entrance look to your half-left; there is a counter with only two or three places (there are lots of others all round the main hall). The number is either 17 or 18 and you are looking for ΒΟΛΟΣ in the list of destinations. Fare is about 19.00 euros. When you have your ticket, go out of the main entrance and turn right, into a large garage where the long-distance buses come and go. Look for bay number 18.
    [Show full text]