Global Talent Management
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Global Talent Management The second edition of Global Talent Management (GTM) offers a state-of-the-art overview of the key areas of talent management in theory and practice. Drawing on contributions from the leading global contributors to talent management research, the book is structured around three key sections. Section one provides a contextual overview of talent management. The second section explores in depth some of the core areas of GTM practice, which includes the meaning of talent in the global context, internal talent identification, developing leadership talent, employee turnover, employer branding and the role of the corporate HR function in GTM. The final section considers three key contemporary issues in GTM, namely, data analytics in GTM, managing virtual talent and managing globally diverse talent. The chapters in the volume provide advanced undergraduate or postgraduate students with an interest in global talent management with a cutting-edge overview of the key topics in the field. It is also an invaluable resource for the reflective practitioner looking for an overview of key research in this important area of practice. David G. Collings is Full Professor of Human Resource Management and Associate Dean for Research at Dublin City University Business School. He is joint Editor-in-Chief of the Journal of World Business. Hugh Scullion is Professor of International Human Resource Management at Hull University Business. He has published in journals such as the Academy of Management Journal, Journal of World Business and Human Resource Management Journal. He consults with leading multinational corporations in Europe and Asia. Paula M. Caligiuri is a DMSB Distinguished Professor of International Business at Northeastern University. She researches, consults and teaches in cultural agility development, global leadership and expatriate management. Routledge Global Human Resource Management Series Edited by Randall S. Schuler, Susan E. Jackson, and Paul Sparrow Routledge Global Human Resource Management is an important series that examines human resources in its global context. The series is organized into three strands: Content and issues in global human resource management (HRM); Specific HR functions in a global context; and comparative HRM. Authored by some of the world’s leading authorities on HRM, each book in the series aims to give readers comprehensive, in-depth and accessible texts that combine essential theory and best practice. Topics covered include cross-border alliances, global lead- ership, global legal systems, HRM in Asia, Africa and the Americas, industrial relations, and global staffing. Dedication: The late Professor Michael Poole was one of the founding series editors, and Pro- fessors Schuler, Jackson, and Sparrow wish to dedicate the series to his memory. International Human Resource Management (fifth edition) Policies and practices for multinational enterprises Ibraiz Tarique, Dennis Briscoe, and Randall S. Schuler Contemporary HR Issues in Europe (third edition) Michael Dickmann, Chris Brewster, and Paul Sparrow Globalizing Human Resource Management (second edition) Paul Sparrow, Chris Brewster and Chul Chung The Global Human Resource Management Casebook (second edition) Edited by Liza Castro Christiansen, Michal Biron, Elaine Farndale, and Bård Kuvaas Global Leadership (third edition) Research, practice, and development Mark E. Mendenhall, Joyce S. Osland, Allan Bird, Gary R. Oddou, Michael J. Stevens, Martha L Maznevski, and Günter K. Stahl Macro Talent Management A Global Perspective on Managing Talent in Developed Markets Vlad Vaiman, Paul Sparrow, Randall Schuler and David Collings Macro Talent Management in Emerging and Emergent Markets A Global Perspective Vlad Vaiman, Paul Sparrow, Randall Schuler and David Collings Global Talent Management (second edition) Edited by David G. Collings, Hugh Scullion and Paula M. Caligiuri For a full list of titles in this series, please visit www.routledge.com Global Talent Management Second Edition Edited by David G. Collings, Hugh Scullion and Paula M. Caligiuri First published 2019 by Routledge 711 Third Avenue, New York, NY 10017 and by Routledge 2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN Routledge is an imprint of the Taylor & Francis Group, an informa business © 2019 selection and editorial matter, David G. Collings, Hugh Scullion and Paula M. Caligiuri; individual chapters, the contributors The right of David G. Collings, Hugh Scullion and Paula M. Caligiuri to be identified as the authors of the editorial material, and of the authors for their individual chapters, has been asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data Names: Collings, David G., editor. | Scullion, Hugh, editor. | Caligiuri, Paula, editor. Title: Global talent management / edited by David G. Collings, Hugh Scullion and Paula M. Caligiuri. Description: 2nd edition. | Abingdon, Oxon ; New York, NY : Routledge, 2019. | Series: Global human resource management | Includes bibliographical references and index. Identifiers: LCCN 2018024438 | ISBN 9781138712447 (hardback) | ISBN 9781138712454 (pbk.) | ISBN 9781315200170 (ebook) Subjects: LCSH: International business enterprises—Personnel management. | International business enterprises—Employees. Classification: LCC HF5549.5.E45 G627 2019 | DDC 658.3—dc23 LC record available at https://lccn.loc.gov/2018024438 ISBN: 978-1-138-71244-7 (hbk) ISBN: 978-1-138-71245-4 (pbk) ISBN: 978-1-315-20017-0 (ebk) Typeset in Times New Roman by Apex CoVantage, LLC In memory of my father, John, my inspiration. Paula In memory of my parents, William and Elizabeth. Hugh To my mum, for always challenging us to be our best and for her unconditional love and support. Dave Contents List of Illustrations ix Contributors x Foreword xvii SECTION 1: THE CONTEXT OF GLOBAL TALENT MANAGEMENT 1 1 Global Talent Management: An Introduction 3 DAVID G. COLLINGS, HUGH SCULLION AND PAULA M. CALIGIURI 2 Macro Talent Management: What It Is and Why It Is Important to Global Talent Management 16 KARIN KING AND VLAD VAIMAN SECTION 2: GLOBAL TALENT MANAGEMENT IN PRACTICE 31 3 The Meaning of Talent in the World of Work 33 EVA GALLARDO-GALLARDO 4 Managing Global Talent Flows 59 ALMASA SARABI, MONIKA HAMORI AND FABIAN JINTAE FROESE 5 The Identification and Evaluation of Talent in Multinational Enterprises 74 ANTHONY MCDONNELL, DAVID G. COLLINGS AND RONAN CARBERY 6 Global Talent Management: New Challenges for the Corporate HR Function 90 ELAINE FARNDALE, PAUL SPARROW, HUGH SCULLION AND MAJA VIDOVIC viii • Contents 7 Developing Global Leadership Talent 110 PAULA M. CALIGIURI AND LISA DRAGONI 8 Global Talent Turnover 124 ILKA VERENA OHLMER, NICKY DRIES AND ANDERS DYSVIK 9 Employer Branding and Corporate Reputation Management in Global Companies: Theory and Practice 142 GRAEME MARTIN AND KATIE SINCLAIR 10 Global Mobility and Global Talent Management 163 MICHAEL ISICHEI AND DAVID G. COLLINGS SECTION 3: CONTEMPORARY CHALLENGES IN GLOBAL TALENT MANAGEMENT 177 11 Global Talent Analytics 179 DANA MINBAEVA AND SARA VARDI 12 Managing Diverse Talent in the Global Context 200 BERK KUCUKALTAN AND MUSTAFA F. ÖZBILGIN 13 Managing Virtual Talent 210 ANGELIKA ZIMMERMANN Index 229 Illustrations Figures 2.1 The Relationship Between Macro Talent Management (MTM) and Global Talent Management (GTM) 19 3.1 Historical Evolution of the Term Talent 35 3.2 Framework for Talent Conceptualization and its Operationalization 37 4.1 Most Common Forms of Internal Global Mobility 63 6.1 Corporate HR Roles in Global Talent Management 91 6.2 Strategies for Managing Employees in MNC Subsidiaries 94 6.3 Presence of Different IHRM Approaches in Subsidiaries in the Emerging Markets with the Corresponding CHR Role 97 8.1 Unique Predictors and Consequences of Talent Turnover 129 9.1 A Context-Content-Process Framework of Employer Branding 147 10.1 The Purposes of Expatriation 166 10.2 Global Mobility Leaders Currently or Mostly Act as Experts on Due Diligence 170 11.1 Strategic Workforce Planning Scenario 184 11.2 Talent Location Density: Chemical Engineer 185 11.3 Average Yearly Publications and Citations 187 11.4 Yearly Sales Performance by Groups 194 11.5 Correlation Between eNPS and cNPS 196 13.1 The System of Offshoring Strategy and Onshore/Offshore Motivational Drivers 221 Tables 7.1 Cross-Cultural Competencies of Global Leaders 113 11.1 HCA as an Organizational Capability: Components and Dimensions 192 13.1 Levers for Managing Global Virtual Talent 213 Contributors Paula M. Caligiuri is a D’Amore-McKim School of Business Distinguished Professor of International Business and Strategy at Northeastern University. She is also the Founder and Director of the Cultural Agility Leadership Lab (the CALL Program), a corporate-sponsored international volunteerism program in partnership with the National Peace Corps