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PAKISTAN MICROFINANCE REVIEW Annual Assessment of the Microfinance Industry 2011 PAKISTAN MICROFINANCE REVIEW Annual Assessment of the Microfinance Industry 2011 FINANCIAL SERVICES FOR ALL Produced by: Pakistan Microfinance Network Art Direction: Sumaira Sagheer Design & Layout: Uzma Toor Photocredits: Retroactive Studios Library Printed at: Pangraphics © 2012 Pakistan Microfinance Network PAKISTAN MICROFINANCE REVIEW Annual Assessment of the Microfinance Industry 2011 FINANCIAL SERVICES FOR ALL HIGHLIGHTS Year 2009 2010 2011 Active Borrowers 1.4 million 1.6 million 1.7 million Gross Loan Portfolio PKR 16.8 billion PKR 20.2 billion PKR 24.8 billion Active Women Borrowers 0.6 million 0.8 million 0.9 million Branches 1,221 1,405 1,550 Total Staff PKR 11,557 PKR 12,005 PKR 14,202 Total Assets PKR 30.4 billion PKR 35.8 billion PKR 48.6 billion Deposits PKR 7.2 billion PKR 10.1 billion PKR 13.9 billion Total Debt PKR 23.2 billion PKR 27.5 billion PKR 38.3 billion Total Revenue PKR 6.4 billion PKR 7.5 billion PKR 10.1 billion OSS 104.6 percent 99.7 percent 108.4 percent FSS 86.8 percent 81.7 percent 100.5 percent PAR > 30 3.4% 4.1% 3.2% EDITORIAL BOARD Ghalib Nishtar Chairperson Editorial Board President, Khushali Bank Dr. Saeed Head of Department, Agriculture Credit and Microfinance Department, State Bank of Pakistan Mr. Blain Stephens COO and Director of Analysis Microfinance Information eXchange, Inc. (MIX) Mr. Raza Khan Statistics & Results Adviser, Results & Evaluation Team- Economic Growth Group, Department for International Development (UK) Mr. Yasir Ashfaq Group Head, Financial Services Group, Pakistan Poverty Alleviation Fund Mr. Masood Safdar Gill Director Program, Urban Poverty Alleviation Program, National Rural Support Programme Mr. Abrar Mir Group Head, Branchless Banking & Digital Payments, UBL PMN TEAM Aban Haq Advisor Ali Basharat Author and Managing Editor Syed Muhammad Ali Data Collection and Compilation GoP PAR ACRONYMS & ABBREVIATIONS Government of Pakistan Portfolio at Risk IAFSF PBA Improving Access to Financial Services Support Pakistan Banks’ Association Fund PKR IFAD Pakistan Rupee International Fund for Agricultural Development PMN IFC Pakistan Microfinance Network International Finance Corporation PPAF AC & MFD JIWS Pakistan Poverty Alleviation Fund Agriculture and Microfinance Division Jinnah Welfare Society PRISM ADB KBL Programme for Increasing Sustainable Asian Development Bank Khushhali Bank Ltd. Microfinance BPS KF PRSP Basis Points Kashf Foundation Punjab Rural Support Program CAR KIBOR PTA Capital Adequacy Ratio Karachi Inter-Bank Offering Rate Pakistan Telecom Authority CIB KMFBL ROA Credit Information Bureau Kashf Microfinance Bank Ltd. Return on Assets CGAP KP ROE Consultative Group to Assist the Poor Khyber Pakhtunkhwa Return on Equity CNIC MCGF RSP Computerized National Identity Card Microfinance Credit Guarantee Facility Rural Support Programme CPP MCR SBI Client Protection Principles Minimum Capital Requirement Shore Bank International CPI MENA SBP Consumer Price Index Middle East and North Africa State Bank of Pakistan CPC MFB SC Consumer Protection Code Microfinance Bank The Smart Campaign DFID MFCG SECP Department for International Development, UK Microfinance Consultative Group Securities and Exchange Commission DPF MF-CIB of Pakistan Depositor’s Protection Fund Microfinance Credit Information Bureau SPTF ECA MFP Social Performance Task Force Eastern and Central Europe Microfinance Provider SME EUR MFI Small and Medium Enterprise Euro Microfinance Institution SRSO FIP MIS Sindh Rural Support Organization Financial Inclusion Program Management Information System TMFB FMFB NADRA Tameer Microfinance Bank Ltd The First Microfinance Bank Ltd. National Database and Registration Authority UBL FSS NGO United Bank Limited Financial Self Sufficiency Non-Governmental Organization USD FY NFLP United States Dollar Financial Year National Financial Literacy Program USSPM GBP NMFB Universal Standards for Social Great Britain Pound Network Microfinance Bank Limited Performance Management GDP NPLs WPI Gross Domestic Product Non Performing Loans Wholesale Price Index GLP NRSP Gross Loan Portfolio National Rural Support Programme GNI OSS Gross National Income Operational Self Sufficiency SECTION 1: THE YEAR IN REVIEW CONTENTS 1.1. Macro Economy and the Microfinance Industry ..............03 1.2. Policy & Regulatory Environment ............................15 1.3. Microfinance Industry Initiatives .............................15 1.4. Conclusion .................................................22 SECTION 2: INDUSTRY PERFORMANCE 2.1. Industry Overview ..........................................26 2.2. Scale & Outreach ............................................27 2.3. Financial Structure ..........................................33 2.4. Funding Profile .............................................35 2.5. Profitability & Sustainability .................................38 2.6. Efficiency & Productivity. 41 2.7. Risk Analysis ................................................42 2.8. Conclusion .................................................43 SECTION 3: THE WAY FORWARD 3.1. Opportunities ...............................................46 3.2. Challenges ..................................................50 3.3. Conclusion .................................................55 ANNEXURES Annex AI: Performance Indicators – Industry (2006-2010) ..........58 Annex AII: Performance Indicators – Institutional and Peer Group (2010) ...............................66 Annex B: Regional Benchmarks ...................................96 Annex C: Sources of Data. 98 Annex D: Adjustments to Financial Data .........................108 Annex E: Terms and Definitions .................................112 Annex F: Grants & Funding. .118 FOREWORD n behalf of the editorial Board it is my privilege to present the OPakistan Microfinance Review 2011. These are indeed exciting times for microfinance in Pakistan as the sector matures, new players such as mobile network operators, banks and international funds, high net worth individuals or groups are becoming interested in investing in institutions that serve the bottom of the pyramid markets. While the industry faces new challenges and opportunities with an increasingly complex business environment requiring strengthening of Governance and Risk Management Frameworks there are opportunities in terms of promising segments that they serve in the emerging market economy. The global agenda for responsible finance is well reflected in terms of new Initiatives such as SMART campaign and the principle of client protection being launched in Pakistan. The year 2011 is a watershed period for the microfinance sector in Pakistan as it is for the first time that the industry achieved sustainability despite a challenging macroeconomic environment, rains and floods in Sindh, security situation and persistent energy crises in the country. Though the growth in outreach remained modest the microfinance banks continue to witness unprecedented uptake in deposit mobilization and balance sheet strengthening through re-capitalization. The sector is proving successful in making the transition to commercial finance and witnessed the launch of first money market financing instrument and a number of new products & services for credit as well as remittances. The portfolio at risk remains within acceptable thresholds reflecting positively on the quality of portfolio. The industry witnessed continued growth in branchless banking transactions despite the deployment of only two models and saw MFBs and MFIs linking up to provide financial services to the microfinance clientage. With nationwide launch of Microfinance–CIB, the industry will have the option to better manage credit risk and reward clients with good credit history. PAKISTAN MICROFINANCE REVIEW Annual Assessment of the Microfinance Industry 2011 Given these positive developments and the upgraded business environment ranking by Economist Intelligence Unit a number of deep pocket investors expressed interest in exploring the market for potential investment and a number of transactions were successfully concluded. In presence of an enabling environment and the industry attaining sustainability, the sector is poised for growth. With the entry of new players and consolidation taking place, the industry is ideally positioned for expansion and provision of a wide array of services covering the entire spectrum of microfinance. Finally, my personal thanks to an able team at the Pakistan Microfinance Network for the time and effort that they put into this report as well as all the institutions that have been forthcoming in terms of their contribution to data and information that makes up the Pakistan Microfinance Review. I would like to extend my gratitude to UK Aid, Citi Foundation, State Bank of Pakistan and Pakistan Poverty Alleviation Fund for their generous contribution towards the publication of this report. Ghalib Nishtar Chairperson-Editorial Board 9 Islamabad- July 2012 SECTION 1: THE YEAR IN REVIEW 1.1. Macro Economy and the Microfinance Industry 1.2. Policy and Regulatory Environment and the Microfinance Industry 1.3. Microfinance Industry Initiatives 1.4. Conclusion “Small loans can transform lives, especially the lives of women and children. The poor can become empowered instead of disenfranchised. Homes can be built, jobs can be created, businesses can be launched, and individuals can feel a sense of worth again.” Natalie Portman SECTION 1 THE YEAR IN REVIEW CONTENTS he year 2011 saw the Pakistan SBP1. With this decision, SBP aims to
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