International and EU First-Year 'Survival' Guide

Study 2015/16 www.hull.ac.uk/international First Year Survival Guide – International Contents

Welcome 2 Shopping 19

Arrival checklist 2 Sport and fitness 20

To do in the first two weeks 4 Useful external websites 21

Studying at the 8 Adjusting to living in the UK 22

Essential and useful information 10 Departmental contacts 24

Shopping for food 14 Support if you need it 26

Getting around 16 Maps 28

Social life 18 Emergency numbers 31

www.hull.ac.uk | 1 First Year Survival Guide – International International Student Guide Welcome We are delighted that you have decided to study at the University of Hull. You are joining a friendly and supportive learning community of approximately 17,000 UK students and 2,000 international students from 100 different countries. We will support you throughout your time with us. Your This guide contains essential information that will help first contact will be with the International Office, which you during your first few weeks with us, as you adjust to will help you during the arrival period and signpost you life in Hull. to the relevant student services for help with specific queries. Enjoy your time here and your studies at the University!

Arrival checklist Follow this process to organise your first two weeks in Hull. ü

1 Let your family know that you have arrived safely

2 Move into your accommodation

3 Attend the formal Welcome programme

4 Passport and visa check

5 Police registration (if applicable)

6 Open a bank account

7 Register with the University

8 Register with a doctor

9 Go on a campus and city tour

10 Attend Erasmus/Exchange and Study Abroad briefing session (if applicable)

11 Attend pre-sessional English registration (if applicable)

12 Join Go Connect and the International Students Association 13 Make friends at various social events Founded 14 Attend Welcome Week Fairs or Re-Freshers' Fair (January and September only) 15 Start of term 1927

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To do in the first two weeks

Welcome programme Banks and cash machines The Welcome programme contains a schedule of There are three cash machines on campus at activities such as induction and registration (which University House (the students’ union building). Two you must do), as well as information about the many are outside the building, and you will find the other social activities that you can take part in. inside on the first floor.

Accommodation Branches of Natwest and Barclays can be found close If you have arranged a place in University-managed to campus on Cottingham Road (with HSBC nearby accommodation, we will arrange for you to collect on Beverley Road), as well as in the city centre. your keys and move in. While some banks open on Saturday mornings, most are closed at weekends and all are closed on Bank If you have arrived at the University without any Holidays. Please see the map on page 29. prearranged accommodation or before your accommodation is available, the University has Get Connected limited vacation residences and emergency After you have registered with the University you can accommodation available for students. Enquiries log in to the wireless network with your user ID and and bookings should be made by calling password. Until then you can access the wireless 01482 466042. If you are looking for private network as a guest. accommodation, a good place to start is www.huuhomes.com. Guest WiFi – How to connect 1. Select UOH-Guest from the list of wireless Visa and passport check networks on your laptop or mobile device During the Welcome programme, you will be 2. Open your browser, and you will be redirected required to attend a visa check where your passport to a login page will be scanned. 3. Enter your email address and mobile number 4. Tick the boxes to accept the terms and Open a bank account conditions then press 'Get Online' During your first two weeks, you will have the 5. After a few moments you will see the word opportunity to open a bank account. It is a good idea ‘success’. You are now connected! to visit the different banks and choose one that you 6. Close and re-open your browser to go online. would like to use. If you are arriving in September, you will have the opportunity to meet different bank Please use the details below if you need any help or representatives on campus. advice on using the UOH-Guest network.

It is sometimes difficult for students who are Phone: 0300 103 0043 studying for up to six months to open an account; Email: [email protected] however, some banks allow students to open basic Tweet: @KeySurfSupport or savings accounts.

To open a bank account, you will need to show the bank • your passport • your letter of offer to study at the University • an introductory letter from the International Office – just tell us your chosen bank and we will provide your letter

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Police registration Registering with the University If you are required to register with the police, this You will be contacted by email with instructions on should be stated on your visa. You will be expected what you must do before you can register with the to register with the local police within seven days of University. your arrival in the UK (between June and October). You will be asked to pre-register, which enables us If you have any questions about immigration or to collect key information from you and allows you to police registration, please visit the Information upload a photo for your student card. Point on the third floor of University House. Alternatively, you can contact the Immigration Team You will need to bring some ID and a copy of at [email protected] or by telephone on 01482 the registration email with you to complete the 462020. registration in person at the time and location specified. Registering with a doctor You should register with a doctor as soon as Dates of registration events* possible. Do not wait until you are ill before you Full time: 28 September to 2 October register. To find a doctor near where you live, This will take place in Staff House – the exact time visit www.nhs.uk and enter your postcode in the for your department will be confirmed in your email. ‘Services near you’ section, selecting the ‘GPs’ button. You can also look for dentists and hospitals If you unable to attend your registration time slot, using this method. late registration events will be taking place. We will let you know where and when these will be Attend Welcome Week Fairs happening. Please be aware that there is a time limit The Welcome Week Fairs are held during the week to register. before the start of term in September – they are a great way to see how the students’ union can help For any queries about visas, please contact you make the most of your student experience. [email protected] or +44 (0)1482 462020. Online enquiries can be made at There are lots of activities that you can get involved www.hull.ac.uk/immigrationquery. in during the day time, with parties and other social gatherings in the evening. The Welcome Week *Please note that the above registration information Events Guide has more information on the clubs and may not be applicable to all departments. societies you can join, as well as the careers service and student welfare. You can collect yours at the International Office or from University House.

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Studying at the University of Hull

Approaches to teaching and learning Study skills and support For more information or to register with the Brynmor Jones Library Academic departments at Hull use a variety of The Skills Team offers free resources and guidance awards, visit www.hullawards.hull.ac.uk or email The Brynmor Jones Library is at the heart of the teaching and learning methods – including formal for all students. This includes a programme of [email protected]. campus. Following a £28-million redevelopment, it lectures, seminars, tutorials and group activities – to interactive workshops throughout the year, as well offers more than a million printed items and 40,000 meet programme and module learning outcomes. as one-to-one support via email and Skype, by eBridge digital resources, as well as high-speed WiFi for your telephone or in person. The study skills website eBridge is the University’s Virtual Learning mobile device. You can also access more than 350 Some methods allow more student involvement links to all of the team’s services, provides useful Environment (VLE). Here you will find information on PCs, printers and self-service facilities using RFID than others; you will find detailed guidance in each study advice and allows you to book appointments your modules, including handbooks, presentations, technology. When it’s time for a break, you can enjoy departmental handbook. and register for the workshops you would like to take past exam papers and lecture notes, as well as the popular café and exhibition space. part in: www.hull.ac.uk/skills. social tools including forums and private messaging. iHull timetable Module leaders will constantly update the Computing facilities and services From 21 September you will be able to access Language Learning Centre information on eBridge. Please check regularly. Your There are almost 1,000 computers across the your teaching timetable via the iHull app. You can The Language Learning Centre (LLC) allows you to passwords can be found in your registration pack: campus, all with internet access. Some of these download this from the relevant app store for your • use a variety of language learning materials https://ebridge.hull.ac.uk/portal. are provided by departments exclusively for their device. Programme-level timetables will be available (books, films, audio materials, etc) students, but many are in open-access clusters online from 10 August at sws.hull.ac.uk. Please note • work independently on your language learning MyAdmin available for any student to use 24 hours a day, 365 that timetables are always subject to change, and • receive personal and individualised language Once you receive a University username and days a year. you should check yours on a regular basis. learning advice through a helpline password, you will be able to access MyAdmin • use a range of equipment to enhance your (https://myadmin.hull.ac.uk) to complete a range of Our wireless network is accessible throughout Personal supervisors language learning experience tasks. For example, you can campus. All University-owned halls of residence and Every student at the University has a personal student houses have a wireless service as well as supervisor from their department. They will keep You will also be able to practise your speaking skills • access your email from home/off campus high-speed wired internet connections. you up to date on your progress, and they may be through language drop-in sessions, weekly meetings • check and amend personal and address able to give you a reference at a later stage of your at the LLC or language sessions with native speakers information held about you on the University’s Student handbook University career. of other languages. Further information can be found core databases The Hull Student Handbook is available online and at: www.hull.ac.uk/langadvising. • view your academic record including chosen contains essential information about University Assessment modules and results; when appropriate, you regulations, services, academic and finance matters, A variety of assessment methods are used to The Hull Employability Awards can also make your module choices for the next along with specific guidelines for postgraduate measure whether module learning outcomes have It is never too early to start thinking ahead to life academic session students. Go to www.hull.ac.uk/handbook. been achieved. Almost all modules include elements after university, and as a University of Hull student • view exam schedules of assessed coursework, often in conjunction with a you are eligible to start working towards a Hull • apply for University accommodation Bookshop written examination. Further details are provided in Employability Award. The award complements your • make an application for postgraduate study Waterstones bookshop, located on the first floor the departmental handbooks. degree and helps you to get the most out of your • register in advance for the next year of your of University House, is open from 9 am to 5.30 pm university experience by encouraging you to reflect course Monday to Friday. At the beginning of each semester, Plagiarism on the skills and attributes you will develop during • make an appointment with the Skills Team the bookshop is also open on Saturdays and Plagiarism means failing to reference the material of your time as a Hull student. • choose a bursary/scholarship package (if you Sundays. There is also a larger branch of Waterstones other people in your own work. You are, of course, are eligible for one) in Hull city centre. Visit www.waterstones.com. expected to use the ideas of others in your work, but From volunteering to part-time work, academic • change your password and maintain your you will be required to acknowledge and reference study to being part of a sports team, you will have security questions/answers used in the them correctly. Guidelines can be found in your plenty of experience to draw on, and the awards forgotten password process departmental handbook. will help you to articulate the skills you develop on your journey towards becoming a distinctive Hull graduate. As an international student, you will even be able to demonstrate your global awareness skills. Once registered, students have access to additional development activities and support.

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Essential and useful information

Insuring your belongings Going out at night If you are living in University accommodation, you The best advice is to plan ahead. Let someone know are automatically provided with up to £5,000 worth where you are going, who you are meeting and when of contents insurance and up to £50,000 of personal you expect to return. Book a taxi home or find out accident cover; details can be found at when and where to take a bus or train. Remember, www.endsleigh.co.uk. the most common date-rape drug is alcohol: keep an eye on your drinks so that neither drugs nor extra However, if you are living in private accommodation, alcohol can be added. Dates are safer and easier to you should insure your personal property against leave quickly if they are in a public place. loss or theft as soon as possible after your arrival. A comparison site such as Safety when out and about www.studentinsurancecover.co.uk is a good place to Always carry the telephone number of a trusted start. Most banks, some supermarkets and the Post licensed taxi or minicab company with you or have a Office also offer insurance. suitable booking app available on your phone. You’ll find a list of taxi companies in this guide. Never Health and safety take an unlicensed minicab as these are unchecked, During the Welcome programme you will be advised uninsured and can potentially be very dangerous. on what we expect from you to keep yourself and others safe during your studies. Key health and Think about getting a personal safety alarm. Keep it safety documents can be found on our website: in an easily accessible place and carry it in your hand www.hull.ac.uk/healthsafety/documents. if you feel at risk. Ask if there are any areas near your halls that should be avoided. Some short-cuts may Accommodation be great during the day but have a reputation among We advise that you follow these simple steps to help other students for being unsafe at night. keep your living space safe: • when choosing where to stay, make sure that Text from www.suzylamplugh.org you meet all of your prospective flatmates and trust your instincts when deciding whether or Smoking not to move in; Smoking is not allowed in enclosed public spaces • always lock the doors and windows – even if like restaurants, lecture theatres, public transport you are only going out for a few minutes; and any University accommodation. It is also not • think about the risks before inviting someone permitted in some outdoor public spaces, such as you have only just met into your room; bus stops and train stations. You may be fined if you • never let anyone into your block by holding smoke in these places or anywhere else displaying a a door open, unless you know them or have ‘no smoking’ sign. checked their ID; • if you see anything suspicious, report it to Drinking water campus security. In the UK our drinking water is of the highest standard, at a record level of quality and among the best in the world. You can turn on your taps with the certainty of a safe, clean and refreshing supply.

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Religion/places of worship Laundry Mobile phone UKVI compliance The University chaplains engage with the religious If you are living in University-owned, managed or There are many different mobile phone companies If you have come to the UK on a Tier 4 visa, you and spiritual needs of the University community and directed accommodation, you will have access to that you can sign up with, for example EE, T-Mobile, will have to comply with the UKVI regulations. serve a range of denominational groups. There are laundry facilities in your house or halls of residence. O2, Virgin, Vodaphone and 3. They will offer pay- Familiarise yourself with what is required of you on services in the University Chapel at different times If you are living in private accommodation and do monthly and pay-as-you-go options for you to our website: www.hull.ac.uk/visa/compliance. during the week, which international students are not have laundry facilities, you will be able to use choose from. Shop around to find the best deal. welcome to attend. The Chaplaincy Office is currently launderettes near to the campus. Hotels, guest houses and visitors at 57 Salmon Grove, which is available during the NUS card If you have friends or family coming to visit, you day for quiet reflection and prayer. Muslim Friday Post Office You can become a member of the NUS (National can book them into the University guest house or Prayers meet at the Newland Science Park. Mail within the UK can be sent first class, which is Union of Students) and receive an NUS Extra card. private hotel/bed and breakfast accommodation. delivered the next day, or second class, which can This will entitle you to student offers and discounts You can book the guest house through AskHU For chaplaincy enquiries, contact take longer. The cost varies according to the size and from a variety of retailers. You can purchase an NUS Student Services Centre (see page 26). Have a [email protected]. weight of the envelope. card during Welcome Week or directly from the NUS look at the following websites to find private website at www.nus.org.uk. accommodation: Television licence The Post Office also cashes travellers’ cheques free In the UK, every student using a TV at university must of charge. Remember to take some identification. Looking for work www.bedandbreakfasts.co.uk have a valid TV Licence by law. If you live in shared A great place to look for work while at University is www.cityvisitor.co.uk/hull/hotels.html accommodation, you may only need one licence to The Campus the Job Shop in University House. You can also visit www.flipkey.com cover all the TVs in the house. You may be eligible for The nearest Post Office to the University is at the Careers and Employability Service website for www.laterooms.com a refund for the summer months when you are not in 69 Newland Avenue and is open 9 am to 5.30 pm the latest vacancies, which are regularly updated www.tripadvisor.com the country. For more information, please visit the TV Monday to Friday and 9 am to 12.30 pm on Saturdays. (www.hull.ac.uk/careers). Everyone who applies Licensing website: www.tvlicensing.co.uk. for work (even a temporary position) now needs to /Cottingham be able to prove that they are eligible to work in the Electricity and plugs The nearest Post Office to The Lawns is at 3 Finkle UK before they can be employed. If you are from The electricity supply in the UK is 230 volts Street and is open 9 am to 5.30 pm Monday to Friday the EEA, you will be able to show your passport or alternating at a frequency of 50 hertz. Check whether and 9.30 am to 12.30 pm on Saturdays. national ID card as proof of your eligibility. If you are electrical goods you bring will work at this voltage. from outside the EEA, please visit www.gov.uk to If not, you will need to buy a transformer. Try not to Pharmacy/chemist see what other forms of identification you can use bring heavy electrical items, as you can usually buy The Campus to prove your eligibility. these in the UK. Newland Community Pharmacy: 59–61 Newland Avenue. Plugs in the UK may be different from those in your Boots: 139 Newland Avenue. country, so you may need to buy an adapter plug when you get here. The Lawns/Cottingham Lloyds Chemist: Unit 1, Kings Parade. Council Tax Boots: 42-44 King Street. For students living in University accommodation (University-owned and head leasing), the University Hull city centre has already informed that these Tesco: St Stephen’s Shopping Centre, 110 Ferensway are student-only properties, therefore you do not Boots: Prospect Centre, Brook Street have to pay Council Tax. If you are living in private accommodation, you will require a Council Tax For pharmacy opening hours, check Exemption Certificate. You can collect this form www.hull.angle.uk.com/info/pharmacies.cgi. from the leaflet stand at the Customer Service Desk at University House. If you move to private accommodation in your second year, you will have to complete this form.

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Shopping for food Supermarkets There are numerous supermarkets in Hull. Those closest to the University include the following. There is a wide range of places to eat on and off The Library Café, Brynmor Jones Library: campus, offering a variety of cuisines. 7.30 am – 9.30 pm Monday to Friday Location Opening hours Open Saturday and Sunday 8 am – 8 pm Monday – Saturday Catering on campus LIDL Cottingham Road During term time, there are many places on the Eats, University House: 10 am – 4 pm Sunday University campus where you can eat (times may Open daily Beverley Road; Princes Avenue; Chanterlands Avenue; Newland Sainsbury's 7 am – 11 pm daily vary during vacations). These include… Avenue Wyke Coffee Bar, Staff House: Open from midnight onwards on The Café, Derwent Building: 8.30 am – 4.30 pm Monday to Friday Monday 8.30 am – 5 pm Monday and Thursday Tesco St Stephen's shopping centre Open 24-hours Tuesday – 8.30 am – 4.30 pm Friday Zucchini’s, Wilberforce Building: Saturday 8.30 am – 8.30 pm Monday to Thursday 11 am – 5 pm Sunday John McCarthy bar/restaurant, University House: 8.30 am – 4.30 pm Friday Open from 6 am onwards on 10 am – 2 pm Monday to Friday Monday Union shop Tesco Hall Road Open 24-hours Tuesday – Jubilee Restaurant, Staff house: The union shop is open from 8.30 am to 8 pm Saturday 10 am – 4 pm Sunday Noon – 2 pm Monday to Friday Monday to Friday and 8.30 am to 4 pm on Saturdays. The shop sells snacks, drinks and a selection of Tesco Newland Avenue; Beverley Road; Spring Bank 6 am – midnight Myton Servery, Staff House: household items as well as stationery and branded Express 8.30 am – 2 pm Monday to Friday University of Hull clothing. The Lawns/ 7 am – 10 pm Monday – Saturday Cottingham Crescent Street 10 am – 4 pm Sunday Sanctuary Bar, University House: Co-op 8.30 am – midnight Monday to Friday 11 am – midnight Saturday Noon – midnight Sunday Sainsbury's King Street 7 am – 11 pm daily

Specialist food shops Restaurants, cafés and takeaways There are lots of bakers, butchers, fishmongers and There are many restaurants, cafés and takeaways fruit and vegetable shops on Newland Avenue and near the campus. Newland Avenue and Princes in Cottingham which are open from 9 am to 5.30 pm Avenue are particularly popular with students and Monday to Saturday. have something to suit a range of tastes. Beverley Road, Cottingham Road and Hallgate in Cottingham Cottingham market on King Street is open every are also worth visiting for something to eat. Detailed Thursday, and the food hall at Trinity Market (57 information about individual outlets is available Market Place) in Hull opens Monday to Saturday. from the following websites.

There are also supermarkets and shops that www.thisishullandeastriding.co.uk/restaurants specialise in food from different international www.viewhull.co.uk/restaurants cuisines such as African, Chinese, Indian, Islamic www.just-eat.co.uk/hull-takeaway and Polish. Many of these are located on Newland Avenue, Princes Avenue, Story Street and Union Street.

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Getting around

Buses Trains Driving in the UK There are a number of shops close to the University East Yorkshire Motor Services (EYMS) and in the city centre is Hull’s You must have a valid licence that allows you to drive selling used bicycles, which are generally cheaper Stagecoach are the two bus companies operating in main train station. It provides easy access between in Great Britain. If you wish to drive, you must find than new ones. Hull. Please be aware that they run different services rail, coach and local bus services, all under the same out if you can use your existing licence, which will and that you cannot use tickets purchased from one roof. A taxi rank is located outside the main entrance depend on where it was issued. Information can be Shops that sell new bikes: company with the other. If you are going to be taking for cars to take you to the University or your halls found at www.gov.uk/driving-nongb-licence. the bus regularly, you may be able to buy season of residence. You can purchase train tickets from a • Halfords on Clough Road tickets. Otherwise you can buy an individual ticket number of websites including www.hulltrains.co.uk It is illegal to drive in the UK without proper car • Ken Ellerker Cycles: 275–277 Chanterlands for each journey. A return ticket has to be used on and www.northernrail.org. insurance, an MOT certificate and car tax. For more Avenue the same day and with the same bus company. information about driving, read the information from • Bob’s Bikes: 327a Beverley Road If you will be using the train while you are at the UKCISA website: • Cliff Pratt: 84–86 Spring Bank There are regular bus services to Hull city centre and university and are aged 16–25, or over 25 and in full- www.ukcisa.org.uk/student/info_sheets/driving.php. Cottingham from the University (for example, the time education, a Railcard is a must. It costs £30 and Bike Hub (bike hire) EYMS number 105 and 106 buses via Beverley Road gives a 33% discount on most rail fares throughout There is parking available at all halls of residence Good quality bikes are available to hire from the and the number 15 Stagecoach bus via Newland the UK for 12 months. You can easily buy the Railcard and other student accommodation. You cannot, University for periods of time from a week up to a Avenue). The EYMS number 103 bus service runs at the Hull train station, with a passport-style photo however, park on any part of the campus without a whole semester. All bikes come with locks, lights, between Cottingham and the city centre via the of yourself, or online. See www.16-25railcard.co.uk parking permit between 7.30 am and 6 pm. Parking mudguards, a rack and a helmet. University. for more details. permits are limited and reserved primarily for staff, disabled students and students who live more than The hub also offers advice regarding bike routes There are also regular bus services (number 105 and Taxis 25 miles away from campus during term time. For and cycle training for those who need it. Further 115) from The Lawns in Cottingham to the University Five Seven Cars/Adane cars – 01482 575757 details about permits, please visit AskHU Student information can be found on the Bike Hub website: and the city centre (Hull Paragon Interchange). Three Five Cars – 01482 353535 Services Centre. https://hullutravelactive.wordpress.com. Hull Cars – 01482 828282 EYMS offer special discounts for University of A1 – 01482 447777 Cycling Walking Hull students. You can purchase pre-paid student Ideal – 01482 440440 Be safe – be seen! If you are riding at night, make Walking from the University to Newland Avenue discount cards or a semester card from their Five O Limited – 01482 505050 sure that you have lights on your bicycle. It is illegal takes approximately five minutes. It takes website: Cotta Cars (Cottingham) – 01482 844466 to ride a bicycle at night without lights or to cycle on approximately 40 minutes to walk into the city centre www.eyms.co.uk/students/hull-university. East Riding Cars – 01482 849849 pedestrian pavements. It is also advisable to wear a from the University. Walking from The Lawns to the cycle helmet and reflective clothing at all times. University may take up to an hour. With Stagecoach you can purchase Dayrider, Flexirider and Megarider tickets, as well as monthly travel cards and the Unirider, which is valid for the whole semester. See www.stagecoachbus.com/hull-tic.aspx for up-to-date prices.

Megabus provide low-cost bus and train journeys between Hull and London, as well as several other destinations. See http://uk.megabus.com for further information.

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Social life Shopping

The students’ union national and international trips, regular parties and Theatres Shopping centres (HUU) is the main body social events, workshops on different topics, coffee : Kingston Square Princes Quay: Queen Victoria Square responsible for organising extra curricular activity forums and drop-in sessions. : Ferensway The Prospect Centre: Brook Street for students at the University. There are more than Hull City Hall: Victoria Square St Stephen’s: 110 Ferensway 150 clubs, societies and schemes, which all students The ISA is also a standing committee of Hull are welcome to join. You can also set up new sports University Union. It is there to make sure that Bowling Arcades clubs or societies for a particular area of interest if the interests and needs of international students Hollywood Bowl: Kingswood Leisure Park Hepworth’s Arcade: Silver Street there is not one available already. are catered for and that support is given to all Superbowl UK: Princes Quay Paragon Arcade: Paragon Street campaigns and issues relevant to international The union is run by elected student officers who students. Sports arenas Shopping streets campaign on issues that affect you. It has standing The KC Stadium: The Circle, Anlaby Road The main streets for shopping in Hull city centre are committees and representatives (such as course Visit www.facebook.com/groups/hulluniversityunionisa. Lightstream Stadium: Preston Road Whitefriargate, King Edward Street, Savile Street representatives) to make sure that your voice is and George Street. Nearer to the campus, Newland heard. Get involved with union activities by looking Go Connect Museums and galleries Avenue has many different shops. out for their campaigns and taking part in student Go Connect is based in the International Office. By : High Street forums. registering with Go Connect you will be able to meet Dinostar: 28–29 Humber Street Markets lots of new people from around the world and take : Queen Victoria Square Trinity Market: indoor market, 57 Market Place In addition, the union has a number of bars and part in a variety of free events and trips, as well as Hands on History Museum: South Church Side Walton Street Market: outdoor market (traders and its own award-winning nightclub, Asylum. It hosts employability workshops. In your second or third Hull History Centre: Worship Street flea market), Wednesday and Sunday morning, regular club nights and live music nights, as well year, you may want to progress to take on the role of Hull and East Riding Museum: 36 High Street Walton Street as other smaller events such as a weekly quiz and a mentor or leader to support new students and play Maritime Museum: Queen Victoria Square karaoke evenings. If you want to book tickets for any a more active role in the management of Go Connect Red Gallery: 19 Osborne Street Household goods and bedding event, call the Box Office on 01482 466264 or go to events. You can register to join online at : , Castle Street There are many different shops where you can www.hullstudent.com. www.hull.ac.uk/goconnect. Streetlife Museum: High Street purchase household goods and bedding. Close to : Tower Street campus there are Dunelm Mill and The Range on The International Students Association Cinemas : 23–25 High Street Clough Road. Shops such as Tesco, Asda and Argos The International Students Association (ISA) is Cineworld: Kingswood Retail Park also sell affordable household goods. a social forum for you to meet new people and Odeon: Kingston Retail Park Nightlife broaden your knowledge of different countries and Reel: St Stephen’s, Ferensway You can look at what is available in Hull on cultures. It runs events throughout the year such as Vue: Princes Quay www.hullvibe.co.uk and www.fruitspace.co.uk.

Festivals and events Hull and surrounding areas offer a diverse range of events and festivals throughout the year. For more details visit www.visithullandeastyorkshire.com.

Hull Tourist Information Centre For more information about what you can do in your leisure time, visit the Tourist Information Centre located at 1 Paragon Street. It is open from 10 am – 5 pm Monday to Saturday and 11 am – 3 pm on Sunday.

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Sport and fitness Useful external websites

The University's Sports and Fitness Centre Hull City Council Leisure facilities UK Council for International Student Affairs (UKCISA): The centre is located on campus and has a fully Hull City Council operates sport and leisure facilities www.ukcisa.org.uk/student equipped fitness suite with a full complement of such as swimming pools, an ice-skating arena and British Council: cardiovascular and resistance machines, along with leisure centres. For further information, visit www.educationuk.org free weights and stretch areas. It offers exercise www.hullcc.gov.uk, click on ‘Culture and leisure’ and Visit Hull and East Yorkshire: classes and has a wide range of outdoor sports select ‘Sports’. www.visithullandeastyorkshire.com facilities such as football, hockey and cricket pitches and tennis and netball courts. For further Private gyms and fitness clubs Welcome to Yorkshire: information, visit www.hull.ac.uk/sportscentre. There are a number of private health and fitness www.yorkshire.com clubs in Hull. To find out what is available, have a Hull city guide: Student sport societies look at www.yell.com. Membership charges will vary www.viewhull.co.uk You’ll find out about many sports and leisure and some clubs will have student prices. societies that you can join during Freshers’ Week. Hull city centre map: Before joining a society it is recommended that Parks http://mappery.com/map-of/Hull-City-Centre-Map you try it out for a couple of weeks to find out if it is Pearson Park is the closest park to the campus. Hull tourism brochures: something you will enjoy. The joining fee is £30 (of Its main entrance can be accessed from the end www.visithullandeastyorkshire.com/brochure- which £5 is for insurance). Some of the 45 teams of Pearson Avenue on Beverley Road. East Park is requests.aspx compete in the national university league (BUCS: the largest public park in Hull and is situated on British Universities and Colleges Sport) and others in Holderness Road. more local competitions. You do not have to compete – you can just join to train with the teams. More information is available at www.hullstudent.com.

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Adjusting to living in the UK

Leaving home Dress Some people find that they become easily annoyed The University of Hull Support Services are The term ‘culture shock’ describes the impact of Clothes that are quite normal to wear in England may or tearful and generally their emotions seem more available to help you with any issues or concerns moving from a familiar culture to an unfamiliar one. not be considered acceptable in your country; this changeable. People react in different ways to living you may be experiencing. The Student Wellbeing Being in a new environment, meeting lots of new may shock you at first sight. If you come from a warm in a new country or culture, so don’t worry if you are Service provides a friendly, listening ear – offering people and learning the ways of a different country climate, you may find it uncomfortable to wear heavy reacting differently from your friends. Remember, assistance wherever possible. If you are having on your own can be stressful. If you are tired and jet- winter clothing. these experiences are quite normal and will not last problems, let your personal tutor know as well. They lagged when you arrive, even the small things can be a long time. may be able to help, particularly with adjusting to a upsetting. Don’t worry – this is perfectly normal. Social roles different academic system. Social behaviour may confuse, surprise or offend Things you can do Climate you, for example, couples holding hands and kissing Culture shock is a temporary phase that most Discover the students’ union and its societies. The British climate has been known to affect in public. You may find the relationships between students go through at one point or another. There Societies bring together students from different international students to varying degrees. You may men and women more or less formal than you are are some things you can do to help alleviate any courses and countries who have a shared interest, be used to a much warmer climate or you may just used to, as well as noticing differences in same-sex concerns: many of whom may be going through experiences find the wind and rain difficult to acclimatise to social contact and relationships. similar to yours. There are also national societies (especially during the winter months). • understand that what you are experiencing is that will celebrate significant occasions such as Time normal, and give yourself time to settle; Chinese New Year or Thanksgiving. The societies Food English people generally have a reputation for being • take regular exercise as well as being good for also offer a great opportunity to practise your You may find British food strange. It may taste on time. In business and academic life in the UK, your health, this also enables you to meet new language skills. different, be cooked differently or seem bland or keeping to time is important. You should always people; heavy compared to what you are used to. This can be on time for lectures, classes and meetings with • make friends with other international students, Ultimately, you will find the experience of being a also be an opportunity to try food from different academics and other University staff. If you are going whether from your own culture or from others, student in the UK rewarding as you learn to be more cultures. to be late for a meeting, try to let whoever you are as they will understand what you are going aware of aspects of your own culture and the new meeting know. Social engagements are a lot more through; culture you have entered. It will give you valuable Language relaxed, and it is quite acceptable to turn up a little • make friends with local students so that you can skills which will serve you in many ways now and in Constantly listening and speaking in a foreign late for dinner or a party. learn more about each other’s culture; the future. This is a great benefit of an international language is tiring. If English is not your first • take advantage of the help offered by the education. Also, when you have settled, you will be language, you may find that you miss your familiar Physical and mental health University’s International Office and Support able to help other new students coming to study in language, which would have been part of your You may find that you get headaches or stomach Services. the UK from abroad. everyday environment at home. As you settle into aches, or you may start worrying about your health living in the UK, it will become easier to understand more. You may find it difficult to concentrate and as regional accents and follow what people are saying. a result find it harder to focus on your coursework.

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Departmental contacts

If you have any course-related questions, please English and Creative Writing International Studies Religion contact your department directly. Phone: 01482 466604 (undergraduate enquiries); Phone: 01482 465995 Phone: 01482 466456 (undergraduate enquiries); 01482 465315 (postgraduate enquiries) Where: Wilberforce Building, second floor, 01482 466090 (postgraduate enquiries) American Studies Where: until December 2015 – Larkin Building Room 284 Where: Wilberforce Building (East), second floor, Phone: 01482 465900 (West), Room 113; after December 2015 – Larkin Room 255 Where: Larkin Building East, first floor, Room 123 Building (East), Room 250 Law School Phone: 01482 465857 and 01482 466055 Social Work Biological, Biomedical and Environmental Sciences Film Studies Where: Wilberforce Building, fourth floor, Room 410 Phone: 01482 465803 Phone: 01482 465198 Phone: 01482 465148 Where: Wilberforce Building (East), second floor, Where: Hardy Building, ground floor, Room 036 Where: Larkin Building (East), second floor, Room Mathematics Room 255 229 Phone: 01482 465501 Business School Where: Robert Blackburn Building, ground floor, Sociology Phone: 01482 347500 Gender Studies Room 067 Phone: 01482 466456 (undergraduate enquiries); Where: Nidd Building, Main Reception Phone: 01482 466456 (undergraduate enquiries); 01482 466090 (postgraduate enquiries) 01482 466090 (postgraduate enquiries) Media, Culture and Society Where: Wilberforce Building (East), second floor, Chemistry Where: Wilberforce Building (East), second floor, Phone: 01482 466907 Room 255 Phone: 01482 465475 Room 255 Where: Larkin Building (East), second floor, Where: Chemistry Building, ground floor Room 232 Sport, Health and Exercise Science Geography Phone: 01482 464717 Computer Science Phone: 01482 465385 Music Where: Don Building, ground floor, Room 004 Phone: 01482 465951 or 01482 465067 Where: Cohen Building, ground floor, Rooms 056 Phone: 01482 465155 and 01482 465148 Where: Robert Blackburn Building, third floor, and 057 Where: Larkin Building (East), second floor, Room 308 Room 299 Health and Social Care Criminology Phone: 01482 463342 Philosophy Phone: 01482 466456 (postgraduate enquiries); Where: Calder Building, Main Reception Phone: 01482 465995 01482 466090 (postgraduate enquiries) Where: Wilberforce Building, second floor, Where: Wilberforce Building (East), second floor, History Room 284 Room 255 Phone: 01482 465335 Where: Larkin Building (West), ground floor, Room Physics Drama LO32 Phone: 01482 465501 Phone: 01482 466210 Where: Robert Blackburn Building, ground floor, Where: Gulbenkian Centre, top floor, Room 228 Room 067 Phone: 01482 463074 Education and Childhood Studies Where: Hertford Building, ground floor, Main Politics Phone: 01482 465988 Reception Phone: 01482 465995 Where: Wilberforce Building, third floor, Room 361 Where: Wilberforce Building, second floor, Institute of Estuarine and Coastal Studies Room 284 Engineering Phone: 01482 466771 Phone: 01482 465141 Where: Cohen Building, ground floor, Room 037 Psychology Where: Robert Blackburn Building, first floor, Room Phone: 01482 465397 125 Where: Applied Science Building, first floor, Room 126

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Support if you need it

International Office Open: 9 am – 5 pm, Monday Where: AskHU Student Services Student Health and Wellbeing T: 01482 462020 T: 01482 462020 General help and advice for and Thursday, 9 am – 6.30 pm Centre, Third floor, University Service E: [email protected] E: [email protected] international students. on Tuesday, 10 am – 5 pm on House Free, confidential advice and W: www.hull.ac.uk/disability W: www.hull.ac.uk/loansandhardship Where: Dennison Centre Wednesday and 9 am – 4 pm Open: 9 am – 5 pm, Monday to support service for all students Open: 10 am – 4 pm, Monday to on Friday Thursday and 9 am – 4 pm Friday who want to discuss any feelings, The Learning Support Team Mature Student/Care Leavers Friday (extended opening hours issues, or problems that are The Learning Support Team works Adviser are provided during Welcome T: 01482 462020 T: 01482 462020 causing them difficulty. with students who have Specific Specialised advice and support Week and the first two weeks E: [email protected] Where: AskHU Student Services Learning Differences (SpLDs) for full-time undergraduate and of term) If you are unsure of where to go, W enquiry form: Centre, third floor, University such as dyslexia, dyspraxia, postgraduate mature students and who to see or what to do, please www.hull.ac.uk/immigrationquery House dyscalculia, dysgraphia and care leavers. T: 01482 466904 come along and AskHU. Open: Drop in Monday, Wednesday* AD(H)D. We provide one to one Where: AskHU Student Services E: [email protected] Chaplains, faith and religion and Thursday 8.30 am – 4.30 pm; (face-to-face support), Skype, Centre, third floor, University House W: www.hull.ac.uk/international The Advice Centre The Chaplaincy office is currently Tuesday 8.30 am – 6 pm; Friday email or telephone appointments, Open: 9 am – 5 pm, Monday to Run by the students’ union (HUU), at 57 Salmon Grove and is 8.30 am – 3.30 pm (20–30 minute group workshops and online Thursday and 9 am – 4 pm Friday AskHU Student Services Centre the Advice Centre provides free, available during the day for quiet appointments). learning resources. T: 01482 465033 Located in University House, confidential and impartial advice reflection and prayer. Where: AskHU Student Services E: [email protected] AskHU is your main point of to students and handles enquiries *(There will be no appointments Centre, third floor, University W: www.hull.ac.uk/maturestudent contact for student services, on all subjects, from funding and Christian Activities: Tuesday on the last Wednesday of each House where you will receive advice on debt management to academic Prayer Group 12.30 pm; month between 9.30 and 11 am Open: 9 am – 5 pm, Monday to Skills Team (Library and Learning all aspects of student life. matters and health issues. Wednesday Communion 12.30 pm; due to staff training.) Thursday and 9 am – 4 pm Friday Innovation) Where: third floor, University Thursday Crossways – a Christian Support and guidance in the form Student services is made up of House discussion group (with pizza), Further appointments of up T: 01482 462020 of one-to-one appointments and the following areas. Open: The drop-in service is 5.30 pm; and Friday lunchtime to 50 minutes can be made as E: [email protected] workshops on all the skills that you available during term time discussion group 12.30 pm. These appropriate. need to complete your academic work. Second floor between 9.30 am – 3 pm Monday, activities are run in term time only. Language Learning Centre Where: Brynmor Jones Library • AskHU Helpdesk Thursday and Friday; 9.30 am T: 01482 462020 or visit in Advice and support for all language T: 01482 466199 • Student Administrative – 6.30 pm Tuesday; Wednesday Muslim Friday Prayers meets at person at the AskHU desk learners. You can make an E: [email protected] Services closed. There is an appointment Newland Science Park. E: [email protected] appointment in person at the centre W: www.hull.ac.uk/skills • Student Financial Services service outside of these hours W: www.hull.ac.uk/askhu or get in touch using the following • The Accommodation Office and during vacations. Chaplaincy Enquiries: details. VP Welfare • Visa Support Team [email protected] Disability Advisers Where: First floor, Ferens Building Offers advice on LGBT, cultural T: 01482 466263 Advice and guidance to students diversity and disability issues Third floor E: [email protected] Martin Batstone, who is one who are blind or partially T: 01482 466368 and c0ordinates HUU campaigns • Student Services: Disability W: www.hullstudent.com of our Wellbeing Advisers, has sighted; are deaf or have hearing E: [email protected] on crime prevention, health and Advisers a particular interest and role impairment; have a long-standing W: www.hull.ac.uk/langadvising equality. • Mature Student/Care Leavers Immigration advice in developing faith provision illness or health condition such Where: First floor, University House Advice Free advice relating to the UK and can be contacted on 01482 as epilepsy, chronic fatigue Financial Support Team Open: Standard office hours, and • Financial Support Team immigration law on issues 466816 or via email syndrome, colitis or cancer; have Free and confidential advice to by appointment • Mentor Coordination including student visas and what [email protected] a physical impairment or mobility students who may find themselves T: 01482 466259 • Student Health and you should do if you need to leave difficulty. in financial hardship. E: [email protected] Wellbeing Team the UK for a variety of reasons. Facebook: Look for us on Where: AskHU Student Services Where: AskHU Student Services W: www.hullstudent.com/welfare • Careers and Employability We have regular drop-in sessions, Facebook under Hull University Centre, third floor, University Centre, third floor, University Service where you can meet an adviser to Chaplaincy. House House • Immigration Advice discuss your immigration issues Open: 9 am – 5 pm, Monday to Open: 9 am – 5 pm, Monday to • The Learning Support Team (usually up to 15 minutes). W: www.hull.ac.uk/askhu Thursday and 9 am – 4 pm on Thursday and 9 am – 4 pm Friday (SpLD Tutors) Friday

26 | www.hull.ac.uk www.hull.ac.uk | 27 International Student Guide Supermarkets and banks – Hull First Year Survival Guide – International

1 Tesco Express Newland Avenue UNIVERSITY 2 Sainsbury’s Supermarkets Ltd OF HULL TAYLOR COURT FLATS Maps Hull City Centre 3 Fruitopia b B1233 COTTINGHAM R a CLOUGH ROAD 4 c 2 Grain Wholefood OAD RETAIL PARK 5 FREETOWNWAY Heron Frozen Foods A1165 SPRINGBANK CLOUGH ROAD WITHAM 6 Lidl 1 6

FREETOWNWAY AVENUE NEWLAND A1079 BEVERLEY ROAD PERCY ST CHARLES ST 7 Hull New Sainsbury’s Supermarkets Ltd Theatre WORSHIP ST NORTH BRIDGE WRIGHT ST CP 8 CP Tesco Express Beverley Road 9 CHARLOTTE ST MEWS Asda Supermarket 7 GEORGE ST 10 BAKER ST JARRETT ST Tesco Extra St Stephens Centre 5 FERENSWAY Owner d Hotel CHARLOTTE ST HULL AND EAST 3 Hull Truck ALBION ST GEORGE ST HIGH ST 4 Theatre BOND ST RIDING SQUASH Brook 8 St Prospect CLUB St a Barclays Bank PLC WILBERFORCE DRIVE

Holiday Inn STORY ST Express PROSPECT 9 CHANTERLANDS AVENUE

GEORGE ST b HSBC Bank PLC

E SHOPPING QUEENS DOCK AV AVENU PRINCES PEARSON CENTRE c NatWest Bank PLC 7 PARK DOCK ST Reel d Lloyds PLC 8 ST STEPHEN’S Cinema WEST ST BRIDGE SHOPPING 9 CENTRE QUEENS GARDENS A1079 BEVERLEY ROAD Jameson King GUILDHALL RD SAVILE ST PARAGON SQ SOUTH ST St Edward PARAGON St Train & Bus TRANSPORT HIGH ST 6 Station ALFRED GELDER ST INTERCHANGE PARAGON ST Chapel Ln Lowgate MUSEUMS QUEEN 13 Quality 4 QTR Royal VICTORIA 10 5 City SQ Hotel Portland Hotel Hall W ANNE ST Whitefriargate Land of BISHOP LN 3 SPRING BANK SPRI CARR LN Green NG BAN ANLABY RD Ginger 14 K Trinity 2 House OSBORNE ST Hepworth FREETOWN WAY Arcade Scale Ln Posterngate Indoor Open 2010 Market TOWER ST FERENSW MYTON ST PRINCES LIBERTY LN NTH CHURCH SIDE ROPER ST QUAY Princes High St KC STADIUM Dock Premier 10 TERHOUSE LN King St Ibis CP SHOPPING St Inn Hotel WA CENTRE 11 HULL PRINCE ST HULL ROYAL AY CP Vue STH CHURCH SIDE GARRISON RD Cinema MARKETPLACE INFIRMARY 12

DAGGER LN CASTLE ST FISH ST CASTLE ST MYTON BRIDGE 15 SOUTH BRIDGE RD

Humber Dock St QUEEN ST BLACKFRIARGATE Supermarkets and banks – Cottingham Holiday HESSLE RD Inn HULL MARINA BLANKET ROW 16

CAMILLA CL KINGSTON DRY 1 Sainsbury’s Supermarkets Ltd RETAIL HUMBER ST DOCK UNIVERSITY OF PARK COMMERCIAL RD Railway St 2 KINGSTON ST Humber Duffill’s Greengrocers Place THE HULL DEEP WELLINGTON ST 3 The Co-operative Food THE LAWNS KING GEORGE V 1 Humber 4 Quays Petrol Station/Shop PLAYING FIELDS NELSON ST

17 a Lloyds Bank PLC Wellington St West Victoria Pier b NatWest Bank PLC RIVER HUMBER HULL ARENA c Odeon Barclays Bank PLC Cinema Scale: 5 minutes walking time d HSBC Bank PLC TE NORTHGA

HAR 4 STREET LAND WAY GEORGE

KING STREET Visitor Attractions B1233 W END ROAD Routes & Points of Interest Central Line Brook Street Line COTTINGHAM 1 The Deep 10 St Mary’s Church Discovery Line Boardwalk (closed part 2009) 3 Waterfront Line Bridge (opening 2010) 2 Maister House 11 Holy Trinity Church

3 Hull & East Riding 12 Hands on History b E Museum Museum HALLGAT Key HALLGATE a

2 33 4 Streetlife Museum 13 B12

Parking Maritime Museum STREE KING of Transport CP Coach Parking 14

Ferens Art Gallery BAYNAR COTTINGHAM SPORTS 5 Arctic Corsair c Hotel FINKLE STREET 1 15 Spurn Light Ship

Entertainment Venue 6 Wilberforce House T Visitor Attraction 16 Dinostar AVENUE D 7 d Point of Interest 17 Victoria Pier 8 Route Junction Bounty Dry Dock NEWGA B1233 SOUTH STREET TE STREET Tourist Information 9 Wilberforce Monument

28 | The University of Hull 2015 www.hull.ac.uk | 29 First Year Survival Guide – International First Year Survival Guide – International

Campus map Emergency numbers ) t (G2 ) eption) (E3) our lfson (E2) shburn (C2)

ylor C 24-Hour Security / Report Centre enn (Rec Swale House (C4 V Wa Wharfe (D3 ) Wilberforce (F2) Wiske (C3) Wo Ta To report security incidents: 01482 466868 61 55 57 59 56 58 60 62 Emergency line: 01482 465555 GUEST HOUSES

Doctors NHS non-emergency medical advice: 111

entre (C1) Emergency services ) Theatre (D3)

kburn (D2) Police, fire and ambulance: 999

) t Blac ell (C4 Research Centre in Surface Engineering (E2) Sports, Health & Exercise Science Lab (C1) Rober Rother (C3) Rye House (D4 Ryton Lecture Sheaf (C2) Sk Sports and Fitness C Staff House (D2) University House (Students’ Union) (E2) Humberside Police 51 48 45 44 47 50 54 46 49 53 52 Non-emergency: 101

Hospital Hull Royal Infirmary, Anlaby Road: 01482 875875 (E1) e Park s (D2 ) ) orkshop le (B3) Middleton Hall (E3) Loxley (HYMS) (B3) Newlands House (F2) Newlands Scienc Nidd (C4 Raines House (F 4) Ky Larkin (E3) Leven (C3) Loten (E2 ) Loten W 41 36 37 40 33 34 35 39 38 43 42 3a ) hool (C4 entre ( E2) hool (F3) entre (C3) ) tford (HYMS) (B3) (C3 Esk Gulbenkian C Hardy (E2) Her Enterprise C Fenner (D2) Graduate Sc Hull University Business Sc Ferens (E3) Foss (C3) Holme (D3) 31 29 22 24 27 30 25 26 32 23 28 ) ) ) (F1) entre (F4 (E2) ry ent (D3) bility Services (E2 rw lne (C3) sa ohen (F3) omputer Services (D2 Chemist C Co Dennison C De Don (C3) C Dearne (C3) Di Day Nursery Engineering Innovation (E2) 21 20 14 19 15 17 18 11 13 16 12 e (E2) entre (C2) y (D2) h C e 3 (D2) ommodation Offic lder (B3) c ynmor Jones Librar entral Print Services (D1) Acoustics Researc Ca Ac Aire (C3) Allam Building (E2) Applied Scienc Faculty of Education (F3) C Asylum Nightclub (E2) Bain (C3) Br 1 2 6 7 3 4 8 5 9 3a 10

30 | www.hull.ac.uk The Universitywww.hull.ac.uk of Hull 2015 | 31 Index

Welcome 2 Essential and useful information 10 Social life 18 Insuring your belongings 10 The students’ union 18 Arrival checklist 2 Health and safety 10 The International Students Accommodation 10 Association 18 To do in the first two weeks 4 Going out at night 10 Go Connect 18 Welcome programme 4 Safety when out and about 10 Cinemas 18 Accommodation 4 Smoking 10 Theatres 19 Visa and passport check 4 Drinking water 10 Bowling 19 Open a bank account 4 Religion/places of worship 12 Sports arenas 19 Banks and cash machines 4 Television licence 12 Museums and galleries 19 Get connected 4 Electricity and plugs 12 Nightlife 19 Police registration 6 Council tax 12 Festivals/events 19 Registering with a doctor 6 Laundry 12 Hull Tourist Information Centre 19 Attend Welcome Week Fairs 6 Post Office 12 Registering with the University 6 Pharmacy/chemist 12 Shopping 19 Mobile phone 13 Shopping centres 19 Studying at the University of Hull 8 NUS card 13 Arcades 19 Approaches to teaching and Looking for work 13 Shopping streets 19 learning 8 UKVI compliance 13 Markets 19 iHull timetable 8 Hotels, guest houses and visitors 13 Household goods and bedding 19 Personal supervisors 8 Assessment 8 Shopping for food 14 Sport and fitness 20 Plagiarism 8 Catering on campus 14 The University's Sports Study skills and support 8 Union shop 14 and Fitness Centre 20 Language Learning Centre 8 Supermarkets 15 Student sports societies 20 The Hull Employability Awards 8 Specialist food shops 15 Hull City Council leisure facilities 20 eBridge 9 Restaurants, cafés and takeaways 15 Private gyms and fitness clubs 20 MyAdmin 9 Parks 20 Brynmor Jones Library 9 Getting around 16 Computing facilities and services 9 Buses 16 Useful external websites 21 Student Handbook 9 Trains 16 Bookshop 9 Taxis 16 Adjusting to living in the UK 22 Driving in the UK 17 Leaving home 22 Cycling 17 Climate 22 Bike Hub 17 Food 22 Walking 17 Language 22 Dress 22 Social roles 22 Time 22 Physical and mental health 22 Things you can do 23

Departmental contacts 24 Support if you need it 26 Maps 28 Campus map 30 Emergency numbers 31

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