Department of Customer Service Annual Report 2019/2020 NSW Department of Customer Service Annual Report 2019/20 ISSN: 2207-0265 Author Department of Customer Service Copyright @2020. Crown in right of New South Wales through the Department of Customer Service. You may copy, distribute, display, download and otherwise freely deal with this work for any purpose, provided that you attribute the Department of Customer Service as the owner. However, you must obtain permission if you wish to: 1. charge others for access to the work (other than at cost) 2. include the work in advertising or a product sale, or 3. modify the work. More information Any inquiries relating to consent and use of this publication, including by NSW government agencies, must be addressed to DCS Internal Communications at:
[email protected] Department of Customer Service Annual Report 2019/2020 2 McKell Building – 2-24 Rawson Place, Sydney NSW 2000 Tel 13 77 88 | TTY 1300 301 181 www.nsw.gov.au Office of the Secretary The Hon Victor Dominello MP The Hon Kevin Anderson MP Minister for Customer Service Minister for Better Regulation and Innovation GPO Box 5341 GPO Box 5341 SYDNEY NSW 2001 SYDNEY NSW 2001 Dear Ministers I am pleased to submit the annual report for the NSW Department of Customer Service for the year ended 30 June 2020 for presentation to Parliament. This report has been prepared in accordance with the Annual Reports (Departments) Act 1985, the Public Finance and Audit Act 1983 and the regulations under those Acts. The report also includes annual reports for the: • Registrar General • Surveyor General • Geographical Names Board • Building Professionals Board.