15.7.2019 EN Official Journal of the European Union C 237/3

NOTICES FROM MEMBER STATES

Notification from the Commission concerning Article 4(3) of Directive 2009/22/EC of the European Parliament and of the Council on injunctions for the protection of consumers' interests, which codifies Directive 98/27/EC, concerning the entities qualified to bring an action under Article 2 of this Directive (Text with EEA relevance) (2019/C 237/03)

The authorities of the Member States concerned have recognised the entities mentioned below as being qualified to bring actions for an injunction under Article 2 of Directive 2009/22/EC. BELGIUM

Name of the entity Contact details Purpose

1. Association belge des Rue de Hollande/Hollandstraat, 13 — Promotes, defends and represents consumer consommateurs Tests– B-1060 Bruxelles interests (initiatives, activities, studies, research, Achats/Belgische Tel: (32-2) 542 35 55 publications on consumer issues, individualised Verbruikersunie Fax: (32-2) 542 32 50 services and support for members, etc.); Test-Aankoop E-mail: [email protected] [email protected] — Promotes and supports the recruitment and www.test-achats.be development of legal persons whose main objec­ www.test-aankoop.be tive is to promote and defend consumer interests.

2. Organisation des con­ Neustraße, 119 — Informs and advises private persons on con­ sommateurs a.s.b.l./ B-4700 Eupen sumer problems; Consumentenorgan­ Tél.: (32-87) 59 18 50 isatie v.z.w/Verbrauch­ Fax: (32-87) 59 18 51 — Intervenes with the authorities and takes steps to erschutzzentrale V.o.E. E-mail: [email protected] protect consumers; www.cec-ecc.be www.evz.be — Rights and individual and collective consumer representation;

— Cross-border consumer issues;

— Preventive measures and help for private persons with excessive debts.

BULGARIA

Name of the entity Contact details Purpose

1. Комисия за защита Slaveikov Sq. 4A Principal government body responsible for imple­ на потребителите/ BG-1000 Sofia menting consumer protection legislation: to oversee The Consumer Protec­ tel.: (359-2) 987 74 45 general consumer product safety, defend economic tion Commission fax: (359-2) 988 42 18 interests, settle consumer disputes out of court and (KZP) е-mail: [email protected] defend the collective interest of consumers. To pro­ web: www.kzp.bg vide consumers with information and advice. To set­ tle consumer disputes. To manage the conciliation committees, including the conciliation committee for payment disputes. To examine consumer complaints. C 237/4 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose To act as the RAPEX contact point (EU rapid alert system for dangerous consumer products). To coor­ dinate all other supervisory bodies overseeing the application of Regulation (EC) No 2006/2004 on cooperation between national authorities responsi­ ble for the enforcement of consumer protection laws (the Regulation on consumer protection coop­ eration). To oversee the implementation of the 12 Directives coming within the scope of Regula­ tion (EC) No 2006/2004.

2. Българска национална Sofia 1504, To inform consumers about goods and services асоциация „активни ul. Vrabcha 26; available on the market; to inform and educate con­ потребители” Telephone: 989 01 06; sumers about the risks associated with goods and Fax: 989 01 06; services and ways to limit such risks; to inform and Bulgarian National [email protected], educate consumers about the impact of goods and Association for active services on the environment; to inform and educate consumers (BNA AP) consumers about their economic interest and ways to defend it; to inform consumers about the law on consumer protection and the environment applica­ ble in Bulgaria; to study international know-how on consumer protection and the environment how and propose legislative, economic and political measures to protect consumers and the environment in Bulgaria.

3. Потребителски център Knyaz Aleksandr To act as an independent consumer watchdog, за информация Battenberg Boulevard 27 inform consumers about the state of the market, the и изследвания/ BG-4000 Plovdiv quality and safety, supply and demand, prices and Centre for Consumer tel: (359-32) 68 74 78, comparative characteristics of goods and services; to Information and (359) 0 886 330 770 inform consumers and specialist bodies about Research (PtsII) (359) 0 894 799 288 infringements of national standards and other legal е-mail: [email protected] provisions regarding the production of and trade in goods and services; to raise consumer awareness by informing consumers about their rights and duties and how to go about defending and meeting them.

4. Съюз на Residential Complex „Lazur”, To defend the interests of Bulgarian insurance policy застрахованите Block 7, Entry A holders, inform consumers about the insurance в България/Bulgarian BG-8001 Burgas industry and raise public awareness about insurance Insurance Policy Hold­ tel./fax: (359-56) 83 14 62 issues. ers' Union (ZSB); е-mail: [email protected] 15.7.2019 EN Official Journal of the European Union C 237/5

Name of the entity Contact details Purpose

5. Регионален съюз на Blintsi Square 2, — Consumer protection потребителите-98, гр. 11th floor, room 10 Видин/Vidin Regional BG-3700 Vidin Consumers' Union 98 tel./fax: (359-94) 601431 (RSP-98 VIDIN) е-mail: [email protected]

6. Национална лига – Burgas 8005 To inform consumers about their rights; to take потребители на ZhK Slaveykov, bl. 63, vh. 8 action when irregularities occur in the services mar­ услуги/National tel.: (359-56) 888 955 ket, to inform consumers and supervising bodies League of Clients of mobile phone: (359) 0 889 61 51 08 accordingly and to help consumers when they face Service Providers е-mail: [email protected] problems.

7. Асоциация „Помощ за Residential Complex ‘Lyulin’, To hold seminars and provide training on consumer потребителя”/ Block 901, Entrance D, flat 98 topics, set up information and advice centres for Consumer Assistance BG-1324 Sofia consumers, instigate collective legal proceedings in Association tel.: (359-2) 36 35 41 defence of consumer interests, take the initiative in mobile phone: (359) 0 88 879 55 22 developing legislation protecting consumer rights, е-mails: [email protected] participate in consultative government bodies deal­ [email protected] ing with consumer protection, provide conciliation services and participate in conciliation committees, test consumer products and participate in inspec­ tions conducted by government bodies.

8. Федерация на Stefan Stambolov St 35A To be active in research and development, provide потребителите BG-1000 Sofia expert appraisals, offer consultancy services and в България/Bulgarian tel./fax: (359 - 2) 931 98 11, develop other necessary activities in the field of con­ Consumers' (359 - 2) 833 32 85. sumer protection; to create and use neutral laborato­ Federation е-mail: [email protected] ries for research, expert appraisal and testing of con­ sumer goods; to set up centres providing legal and market advice, processing complaints and sugges­ tions from consumers; to produce printed, video and audio materials explaining consumers their rights.

9. Сдружение за правна 193a, 6th September Blvd To inform and consult the public on consumer pro­ помощ на 3rd floor, office 6 tection matters; to assist consumers in Bulgaria in потребителите/Associ­ Plovdiv the protection of their rights and legitimate interests ation providing Legal Tel. +359 32/63 86 14; +359 32/63 60 25 by providing advice and consultation in legal dis­ Assistance to E-mail: [email protected] putes to be settled in or out of court; to monitor Consumers compliance of Bulgarian consumer legislation with developments in consumer protection law in the EU; to uphold the interests of consumers in Bulgaria vis-à-vis relevant governmental bodies and interna­ tional organisations; to contribute towards improv­ ing the Bulgarian economic and legal environment for the provision of products and services; to pro­ tect the collective interests of consumers. C 237/6 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

10. Национална Sofia To inform and consult the public on consumer pro­ асоциация за защита ul. Pozitano No 9, floor 2, office 4 tection issues; assisting consumers in protecting на потребителите/ Website: http://www.nazp.ba/ their rights and interests and accessing justice; rep­ National Consumer resenting and protecting consumers' interests in Protection Association dealings with public bodies, natural and legal per­ sons and international organisations; protecting the collective interests of consumers; providing informa­ tion about goods and services offered on the mar­ ket; informing and educating consumers about the risks associated with the use of goods and services and how to avoid risks; providing consumers with information about the consumer protection legisla­ tion in force and other legal acts.

CZECHIA

Name of the entity Contact details Purpose

1. Sdružení českých Pod Altánem 99/103 A w ide range of actions in the field of consumer spotřebitelů, z. ú. CZ 10000 Praha 10 protection, including information and advice in con­ (Association of Czech Tel.: +420 261 263 574 sumer disputes. Consumers) E-mail: [email protected] Web: http://www.konzument.cz

2. dTest, o. p. s. (dTest) Černomořská 419/10 Publication of TEST magazine, objective and inde­ CZ 101 00 Praha 10 pendent product testing, all consumer protection Tel.: +420 241 404 922 issues. Fax: +420 241 406 533 E-mail: [email protected] Web: http://www.dtest.cz

3. Sdružení obrany Mečová 368/5 A w ide range of action in the field of consumer spotřebitelů - Asociace, CZ 602 00 Brno protection as consumer advisory, alternative dispute z. s. (Consumer Tel., fax: +420 542 210 778 resolution, education consumers. Defence Association - E-mail: [email protected] Syndicate) Web: http://www.asociace-sos.cz

4. Společná obrana, z. s. Kaštanová 1482 Protecting consumers from misleading conduct, dis­ (Common defence) CZ 250 01 Brandýs nad Labem honest companies, dissemination of information, (correspondence address: Čs. Pionýrů 19, education activities. 538 07 Seč) Tel.: +420 606 958 665 E-mail: [email protected] Web: http://www.spolecnaobrana.net/ 15.7.2019 EN Official Journal of the European Union C 237/7

Name of the entity Contact details Purpose

5. Unicampus Kubelíkova 1224/42 Protecting the rights and legitimate interests of con­ (Unicampus) CZ 130 00 Praha 3 sumers, education, effective dissemination of Tel.: +420 777 597 996 information. E-mail: [email protected] Web: http://www.unicampus.cz

6. HELP - Sdružení práv U Nemocnice 1750/4 Cultivation of the market with a focus on the pro­ podvedených (HELP - CZ 400 01 Ústí nad Labem tection of assets affected by a fraud. Cheated Consumers' Tel.: +420 774 97 27 27 Rights Association) Email: [email protected] Web: http://www.Podvedeni.cz www.Oklamani.sk www.Podvedeni.sk

7. Platforma zdravotních Na Václavce 1176/17 Promotion rights of patients as consumers of health pojištěnců, ČR, zap­ CZ 150 00 Praha 5 - Smíchov care services, medical devices and medicinal prod­ saný ústav (Platform Tel.: +420 606 609 635 ucts in the Czech Republic and the European Union, of Health Insurance Email: [email protected] support diagnosis-oriented patient organizations Policyholders, Czech Web: http://www.zdravotnipojistenci.cz/ and advocates rights of participants of Czech public Republic) health insurance system to access reimbursed care of appropriate quality on timely and non-discrimi­ natory basis.

DENMARK

Name of the entity Contact details Purpose

1. Forbrugerombudsman­ Amagerfælledvej 56 According to the Marketing Act, the main task of den DK-2300 København S the Consumer Ombudsman is to ensure due obser­ Tel. (45) 32 66 90 00 vance of the law, specifically in the area of con­ Fax (45) 32 66 91 00 sumer rights. E-mail: [email protected] Website: www.fs.dk (English: www.consumer.dk/index-uk.htm) The Consumer Ombudsman is authorised to initiate actions under the following Directives:

— Council Directive 84/450/EEC of 10 September 1984 relating to the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising,

— Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of con­ tracts negotiated away from business premises,

— Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regula­ tions and administrative provisions of the Mem­ ber States concerning consumer credit, and its latest amendment through Directive 98/7/EC, C 237/8 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

— Council Directive 89/552/EEC of 3 October 1989 on the coordination of certain provisions laid down by Law, Regulation or Administrative Action in Member States concerning the pursuit of television broadcasting activities, as amended by Directive 97/36/EC,

— Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours,

— Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts,

— Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis,

— Directive 97/7/EC of the European Parliament and of the Council of 20y Ma 1997 on the pro­ tection of consumers in respect of distance contracts,

— Directive 1999/44/EC of the European Parlia­ ment and of the Council of 25y Ma 1999 on certain aspects of the sale of consumer goods and associated guarantees,

— Directive 2000/31/EC of the European Parlia­ ment and of the Council of 8 June 2000 on cer­ tain legal aspects of information society services, in particular electronic commerce, in the Inter­ nal Market (‘Directive on electronic commerce’).

2. Lægemiddelstyrelsen Frederikssundsvej 378 The remit of the Danish Medicines Agency is to DK-2730 Brønshøj authorise the marketing of pharmaceuticals that are Tel. (45) 44 88 91 11 proven to be effective and safe, to help ensure that Fax (45) 44 91 73 73 public health insurance expenditure in connection E-mail: [email protected] with medical treatment is proportionate to the Website: www.dkma.dk expected medical results, to oversee the pharmaceu­ tical sector and the sector for manufacture of phar­ maceutical equipment.

The Danish Medicines Agency is authorised to initi­ ate actions in the event of violations of Council Directive 92/28/EEC of 31 March 1992 on the advertising of medicinal products for human use. 15.7.2019 EN Official Journal of the European Union C 237/9

GERMANY

Name of the body Contact details Purpose

1. Aktion Bildungsinfor­ Tel.: 0711/220 216 30 Protects consumers' interests by providing informa­ mation e.V. (ABI) Fax: 0711/220 216 40 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.abi-ev.de statute). Lange Straße 51 70174 Stuttgart

2. Allgemeiner Tel.: 089/7 67 60 Protects and promotes the interests of motor trans­ Deutscher Automobil- Fax: 089/76 76 25 00 port; protection of road users, in particular con­ Club e.V. (ADAC) E-mail: [email protected] sumer protection; authorised to bring collective www.adac.de actions in the interests of consumers (see § 2 of the Am Westpark 8 statute). 81373 München

3. Bauherren- Tel.: 030/3 12 80 01 Protects consumers' interests by providing informa­ Schutzbund e.V. Fax: 030/31 50 72 11 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.bsb-ev.de statute). Kleine Alexanderstraße 9/10 10178 Berlin

4. Berliner Mieterverein Tel.: 030/22 62 60 Protects tenants' interests in Berlin by providing e.V. Fax: 030/22 62 61 62 information and advice; authorised to bring collec­ E-mail: [email protected] tive actions in the interests of tenants (see § 2 of the www.berliner-mieterverein.de statute). Spichernstraße 1 10777 Berlin

5. Bezahlbare Energie Telefon: 0 44 61/8 04 19 Wahrnehmung der Interessen von Verbrauchern e.V. Telefax: 0 44 23/98 56 62 durch Aufklärung und Beratung im Bereich der Ver­ E-Mail: [email protected] sorgung mit Energie (vgl. § 2 der Satzung); zur www.bezahlbare-energie.de Führung von Verbandsklagen im Interesse der Ver­ Ammerländer Straße 4 braucher berechtigt. 26419 Schortens

6. Bund der Energiever­ Tel.: 02224/9 22 70 Protects energy users' interests by providing infor­ braucher e.V. Fax: 02224/1 03 21 mation and advice; authorised to bring collective E-mail: [email protected] actions in the interests of energy users (see § 2 of www.energieverbraucher.de the statute). Frankfurter Straße 1 53572 Unkel C 237/10 EN Official Journal of the European Union 15.7.2019

Name of the body Contact details Purpose

7. Bund der Versicherten Tel.: 04193/94 22 2 Protects consumers' interests by providing informa­ e.V. Fax: 04193/94 22 1 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2(1) of www.bundderversicherten.de the statute). Tiedenkamp 2 24558 Henstedt-Ulzburg

8. Bundesinteressen­ Telefon: 02 28/90 90 48-0 Wahrnehmung der Interessen von alten und pflege­ vertretung für alte Telefax: 02 28/90 90 48-22 betroffenen Menschen durch Aufklärung und und pflegebetroffene E-Mail: [email protected] Beratung (vgl. § 2 der Satzung); zur Führung von Menschen (BIVA) e.V. www.biva.de Verbandsklagen im Interesse der Verbraucher Siebenmorgenweg 6-8 berechtigt. 53229 Bonn

9. Bund für Umwelt und Tel.: 030/275 86 40 Protects consumers' interests by providing informa­ Naturschutz Deutsch­ Fax: 030/275 86 440 tion and advice; authorised to bring collective land e.V. E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.bund.net statute). Am Köllnischen Park 1 10179 Berlin

10. Bundesverband Selb­ Tel.: 06294/4281 0 Provides information and advice for members and sthilfe Körperbehin­ Fax: 06294/4281 79 other persons affected and their families in all rele­ derter e.V. E-mail: [email protected] vant areas, from a c onsumer protection perspective, www.bsk-ev.org including consumer protection law issues connected Altkrautheimer Straße 20 with protection against discrimination, where and to 74238 Krautheim the extent that this is legally permissible; authorised to bring collective actions in the interests of the per­ sons mentioned above (see § 2(3)(p) of the statute).

11. Deutsche Schutzvere­ Tel.: 0761/55 01 2 Protects the interests of private owners of houses, inigung Auslandsim­ Fax: 0761/55 01 3 apartments and land abroad and other persons mobilien e.V. E-mail: [email protected] interested in property abroad by providing informa­ www.dsa-ev.de tion and advice; authorised to bring collective Zähringer Straße 373 actions in the interests of the above-mentioned per­ 79108 Freiburg im Breisgau sons (see § 2 of the statute).

12. Deutsche Stiftung Tel.: 0231/7380730 Protects consumers' interests by providing informa­ Patientenschutz Fax: 0231/7380731 tion and advice on issues of patient welfare; autho­ Förderverein e.V. www.patientenschuetzer.de rised to bring collective actions in the interests of Europaplatz 7 consumers (see § 2 of the statute). 44269 Dortmund 15.7.2019 EN Official Journal of the European Union C 237/11

Name of the body Contact details Purpose

13. Deutsche Umwelthilfe Tel.: 07732/99 95-0 Protects consumers' interests by providing informa­ e.V. Fax: 07732/99 95 77 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 1 of the www.duh.de statute). Fritz-Reichle-Ring 4 78315 Radolfzell

14. Deutscher Kon­ Tel.: 0 61 54/60 39 75 40 Protects consumers' interests by providing informa­ sumentenbund e.V. Fax: 0 61 64/60 39 75 49 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2(I)(1) www.konsumentenbund.de and (2) of the statute). Arheilger Weg 11 64380 Roßdorf

15. Deutscher Mieterbund Tel.: 0 89/8 90 57 38-0 Protects consumers' interests in Bavaria in the area (DMB) – Landesver­ Fax: 0 89/8 90 57 38-11 of tenancy law by providing information and advice; band Bayern e. V. E-mail: [email protected] authorised to bring collective actions in the interests www.mieterbund-landesverband-bayern.de of tenants (see § 2 of the statute). Sonnenstraße 10 80331 München

16. Deutscher Mieterbund - Tel.: 0611/411 40 50 Protects tenants' interests in Hessen by providing Landesverband Hessen Fax: 0611/411 40 529 information and advice; authorised to bring collec­ e.V. E-mail: [email protected] tive actions in the interests of tenants (see §§ 2 and www.mieterbund-hessen.de 5 of the statute). Adelheidstraße 70 65185 Wiesbaden

17. Deutscher Mieterbund - Tel.: 0381/375 2920 Protects consumers' interests in Mecklenburg- Landesverband Fax: 0381/375 2929 Western Pomerania in the area of tenancy law by Mecklenburg- E-mail: [email protected] providing information and advice; authorised to Vorpommern e.V. www.mieterbund-mvp.de bring collective actions in the interests of consumers Gerhart-Hauptmann-Straße 19 (see § 2 of the statute). 18055 Rostock

18. Deutscher Tel.: 0234/9 61 14-0 Protects tenants' interests in Bochum, Hattingen and Mieterbund- Fax: 0234/9 61 14 11 the region by providing information and advice; Mieterverein Bochum, E-mail: [email protected] authorised to bring collective actions in the interests Hattingen und Umge­ www.mieterverein-bochum.de of tenants (see § 2 of the statute). gend e.V. Brückstraße 58 44787 Bochum C 237/12 EN Official Journal of the European Union 15.7.2019

Name of the body Contact details Purpose

19. Deutscher Mieterbund Tel.: 030/2 23 23-0 Protects, promotes and represents all tenants' inter­ e.V. Fax: 030/2 23 23-100 ests; authorised to bring collective actions in the E-mail: [email protected] interests of tenants (see § 2 of the statute). www.mieterbund.de Littenstraße 10 10179 Berlin

20. Deutscher Mieterbund Tel.: 0511/1 21 06-0 Protects tenants' and lessees' interests in the Han­ Hannover e.V. Fax: 0511/1 21 06 16 nover region by providing information and advice; E-mail: [email protected] authorised to bring collective actions in the interests www.dmb-hannover.de of tenants (see § 2 of the statute). Herrenstraße 14 30159 Hannover

21. Deutscher Mieterbund Tel.: 0431/97 91 90 Protects consumers' interests in Kiel in the area of Kieler Mieterverein Fax: 0431/9 79 19 31 tenancy law by providing information and advice; e.V. E-mail: [email protected] authorised to bring collective actions in the interests www.kieler-mieterverein.de of consumers (see § 1(2) of the statute). Eggerstedtstraße 1 24103 Kiel

22. Deutscher Mieterbund Tel.: 0431/97 91 90 Protects consumers' interests in Schleswig-Holstein Landesverband Fax: 0431/9 79 19 31 in the area of tenancy law by providing information Schleswig-Holstein E-mail: [email protected] and advice; authorised to bring collective actions in e.V. www.mieterbund-schleswig-holstein.de the interests of consumers (see § 2 of the statute). Eggerstedtstraße 1 24103 Kiel

23. Deutscher Mieterbund Tel.: 0385/71 46 68 Protects tenants' interests in the Schwerin region by Mieterbund Schwerin Fax: 0385/71 46 69 providing information and advice; authorised to und Umgebung e.V. E-mail: [email protected] bring collective actions in the interests of tenants www.mieterbund-schwerin.de (see § 2 of the statute). Dr.-Külz-Straße 18 19053 Schwerin

24. Deutscher Mieterbund Tel.: 0421/32 02 09 Protects tenants' interests in the Bremen region by Mieterverein Bremen Fax: 0421/3 37 92 08 providing information and advice; authorised to e.V. E-mail: [email protected] bring collective actions in the interests of tenants www.mieterverein-bremen.de (see § 2 of the statute). An der Weide 23 28195 Bremen 15.7.2019 EN Official Journal of the European Union C 237/13

Name of the body Contact details Purpose

25. Deutscher Mieterbund Tel.: 02381/2 00 56 Protects tenants' interests in the Hamm region by Mieterverein Hamm Fax: 02381/2 00 58 providing information and advice; authorised to und Umgebung e.V. www.dmb-hamm.de bring collective actions in the interests of tenants Chattanoogaplatz 2-4 (see § 2 of the statute). 59065 Hamm

26. Deutscher Mieterbund Tel.: 02371/2 34 89 Protects tenants' interests in the Iserlohn region by Mieterverein Iserlohn Fax: 02371/774944 providing information and advice; authorised to und Umgebung e.V. E-mail: [email protected] bring collective actions in the interests of tenants www.mieterverein-iserlohn.info (see § 2 of the statute). Vinckestraße 8 58636 Iserlohn

27. Deutscher Mieterbund Tel.: 02171/40 40 70 Protects tenants' interests in Leverkusen by provid­ Mieterverein Lev­ Fax: 02171/2 78 45 ing information and advice; authorised to bring col­ erkusen e.V. für Lev­ E-mail: [email protected] lective actions (see § 2 of the statute). erkusen und www.dmb-mieterverein-leverkusen.de Umgebung Kölner Straße 39 - 41 51379 Leverkusen

28. Deutscher Mieterbund Tel.: 0271/5 19 97 Protects tenants' interests in the Siegerland region by Siegerland und Umge­ Fax: 0271/2 05 50 providing information and advice; authorised to bung e.V. E-mail: [email protected] bring collective actions in the interests of tenants www.mieterbund-siegerland.de (see § 2 of the statute). Koblenzer Straße 5 57072 Siegen

29. Deutscher Mieter­ Tel.: 07221/2 55 12 Protects tenants' interests in the Baden-Baden region bund, Mieterverein Fax: 07221/39 28 31 by providing information and advice; authorised to Baden-Baden und E-mail: [email protected] bring collective actions in the interests of tenants Umgebung e.V. www.mieterverein-baden-baden.de (see § 1(2) of the statute). Rheinstraße 78 76532 Baden-Baden

30. Deutscher Mieter­ Tel.: 02051/25 24 23 Protects tenants' interests in the Velbert region by bund, Mieterverein Fax: 02051/25 40 38 providing information and advice; authorised to Velbert und Umge­ E-mail: [email protected] bring collective actions in the interests of tenants bung e.V. www.mieterverein-velbert.de (see § 2 of the statute). Friedrich-Ebert-Straße 62 - 64 42549 Velbert C 237/14 EN Official Journal of the European Union 15.7.2019

Name of the body Contact details Purpose

31. Deutscher Verbrauch­ Tel.: 0331/7453003 Protects consumers' interests by providing informa­ erschutzverein e.V. Fax: 0331/6200799 tion and advice; authorised to bring collective E-mail: vorstand@deutscher- actions in the interests of consumers (see § 3 of the verbraucherschutzverein.de statute). www.deutscher-verbraucherschutzverein.de Zum Jagenstein 3 14478 Potsdam

32. DMB - Mieterverein Tel.: 0711/21 01 60 Protects tenants' interests in the Stuttgart region by Stuttgart und Umge­ Fax: 0711/2 36 92 23 providing information and advice; authorised to bung e.V. E-mail: [email protected] bring collective actions in the interests of tenants www.mieterverein-stuttgart.de (see § 1(2) of the statute). Moserstraße 5 70182 Stuttgart

33. DMB Deutscher Tel.: 0231/58 44 860 Protects tenants' and lessees' interests in Dortmund Mieterbund Dort­ Fax: 0231/52 81 06 by providing information and advice; authorised to mund, Mieter E-mail: [email protected] bring collective actions in the interests of tenants u. Pächter e.V., Mieter­ www.mieterschutz-do.de (see § 2 of the statute). schutzverein Prinzenstraße 7 44135 Dortmund

34. DMB Mieterbund Tel.: 0561/81 64 26 - 0 Protects tenants' interests in northern Hessen by Nordhessen e.V. Fax: 0561/81 64 26 - 28 providing information and advice; authorised to E-mail: [email protected] bring collective actions in the interests of tenants www.mieterbund-nordhessen.de (see §§ 2 and 3 of the statute). Königsplatz 59 (Eingang Poststraße 1) 34117 Kassel

35. DMB Mieter­ Tel.: 069/5601057 Protects tenants' interests in Frankfurt am Main by schutzverein Frank­ Fax: 069/568940 providing information and advice; authorised to furt am Main e.V. E-mail: [email protected] bring collective actions in the interests of tenants www.mieterschutzverein-frankfurt.de (see § 2 of the statute). Eckenheimer Landstraße 339 60320 Frankfurt am Main

36. Fachverband Tel.: 05 21/55 77 21-24 Protects consumers' interests by providing informa­ Glücksspielsucht e.V. Fax: 05 21/55 77 21-34 tion and advice on gambling addiction; authorised Email: [email protected] to bring collective actions in the interests of con­ www.gluecksspielsucht.de sumers (see § 2(1) of the statute). Meindersstrasse 1a 33615 Bielefeld 15.7.2019 EN Official Journal of the European Union C 237/15

Name of the body Contact details Purpose

37. Foodwatch e.V. Tel.: 030/24 04 76-0 Protects consumers' interests by providing informa­ Fax: 030/24 04 76 26 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.foodwatch.de statute). Brunnenstraße 181 10119 Berlin

38. Miet- und Pachtverein Tel.: 0671/6 79 48 Protects tenants' interests in the area covered by the e.V. Bad Kreuznach Fax: 0671/7 38 42 Bad Kreuznach district court by providing informa­ E-mail: [email protected] tion and advice; authorised to bring collective www.mieterverein-bad-kreuznach.de actions in the interests of tenants (see § 2 of the Gustav-Pfarrius-Straße 1-3 statute). 55543 Bad Kreuznach

39. Mieter helfen Mietern, Tel.: 040/43 13 94-0 Protects tenants' interests in Hamburg by providing Hamburger Mieter­ Fax: 040/43 13 94 44 information and advice; authorised to bring collec­ verein e.V. E-mail: [email protected] tive actions in the interests of tenants (see § 2 of the www.mhmhamburg.de statute). Bartelsstraße 30 20357 Hamburg

40. Mieter helfen Mietern, Tel.: 089/44 48 82-0 Protects tenants' interests in Munich by providing Münchner Mieter­ Fax: 089/44 48 82 10 information and advice; authorised to bring collec­ verein e.V. E-mail: [email protected] tive actions in the interests of tenants (see § 2 of the www.mhmmuenchen.de statute). Weißenburger Straße 25 81667 München

41. Mieterbund Rhein- Tel.: 0203/5 55 08 11 Protects tenants' interests in Duisburg by providing Ruhr e.V. Fax: 0203/55 74 56 information and advice; authorised to bring collec­ E-mail: [email protected] tive actions in the interests of tenants (see § 2 of the www.mieterbund-rhein-ruhr.de statute). Rathausstraße 18 - 20 47166 Duisburg

42. Mieterbund Wies­ Tel.: 0611/71 65 47-0 Protects tenants' interests in the Wiesbaden region baden und Umgebung Fax: 0611/71 65 47-79 by providing information and advice; authorised to e.V. E-mail: [email protected] bring collective actions in the interests of tenants www.mieterbund-wiesbaden.de (see § 2 of the statute). Adelheidstraße 70 65185 Wiesbaden C 237/16 EN Official Journal of the European Union 15.7.2019

Name of the body Contact details Purpose

43. Mieterschutz-Verein Tel.: 03581/40 30 90 Protects tenants' rights and interests in the region of Oberlausitz/Nieder­ Fax: 03581/41 80 81 Oberlausitz/Lower Silesia by providing information schlesien e.V. E-mail: [email protected] and advice; authorised to bring collective actions in www.mieterverein-goerlitz.de the interests of tenants (see § 2 of the statute). Löbauer Straße 40 02826 Görlitz

44. Mieterverein Düssel­ Tel.: 0211/1 69 96-0 Protects tenants' interests in the Düsseldorf region dorf e.V. Fax: 0211/35 15 11 by providing information and advice; authorised to E-mail: [email protected] bring collective actions in the interests of tenants www.mieterverein-duesseldorf.de (see § 2 of the statute). Oststraße 47 40211 Düsseldorf

45. Mieterverein Flens­ Tel.: 0461/2 30 50 Protects tenants' interests in Flensburg by providing burg e.V. Fax: 0461/1 25 38 information and advice; authorised to bring collec­ E-mail: [email protected] tive actions in the interests of tenants (see § 1(3) of www.mieterverein-flensburg.de the statute). Rote Straße 14 24937 Flensburg

46. Mieterverein für den Tel.: 0651/99 40 970 Protects tenants' interests in the Trier region by pro­ Regierungsbezirk Fax: 0651/99 40 974 viding information and advice; authorised to bring Trier e.V. E-mail: [email protected] collective actions in the interests of tenants (see § 2 www.mieterverein-trier.de of the statute). Walramsneustraße 8 54290 Trier

47. Mieterverein Tel.: 0209/2 49 18 Protects tenants' and lessees' interests by providing Gelsenkirchen e.V. im Fax: 0209/14 69 49 information and advice; authorised to bring collec­ Deutschen Mieterbund E-mail: [email protected] tive actions in the interests of tenants (see § 2 of the www.mieterverein-ge.de statute). Gabelsbergerstraße 9 45879 Gelsenkirchen

48. Mieterverein Heidel­ Tel.: 06221/2 04 73 Protects tenants' interests in the Heidelberg region berg und Umgebung Fax: 06221/16 34 18 by providing information and advice; authorised to e.V. E-mail: [email protected] bring collective actions in the interests of tenants www.mieterverein-heidelberg.de (see § 2 of the statute). Poststraße 46 69115 Heidelberg 15.7.2019 EN Official Journal of the European Union C 237/17

Name of the body Contact details Purpose

49. Mieterverein Ingol­ Tel.: 0841/17744 Protects tenants' interests in the Ingolstadt region by stadt und Umgebung Fax: 0841/17734 providing information and advice; authorised to e.V. E-mail: [email protected] bring collective actions in the interests of tenants www.mieterverein-ingolstadt.de (see § 2 of the statute). Mauthstraße 2 85049 Ingolstadt

50. Mieterverein Karl­ Tel.: 0721/37 50 91 Protects tenants' interests in tenancy, leasing and sruhe e.V. Fax: 0721/37 81 25 housing matters in Karlsruhe city and district by E-mail: [email protected] providing information and advice; authorised to www.mieterverein-karlsruhe.de bring collective actions in the interests of tenants Ritterstraße 24 (see § 2 of the statute). 76137 Karlsruhe

51. Mieterverein Köln e.V. Tel.: 0221/2 02 37-0 Protects tenants' interests in Cologne by providing Fax: 0221/2 40 46 20 information and advice; authorised to bring collec­ E-mail: [email protected] tive actions in the interests of tenants (see § 2 of the www.mieterverein-koeln.de statute). Mühlenbach 49 50676 Köln

52. Mieterverein München Tel.: 089/55 21 43-0 Protects tenants' interests in tenancy, leasing and e.V. Fax: 089/55 45 54 housing matters in Munich by providing informa­ E-mail: [email protected] tion and advice; authorised to bring collective www.mieterverein-muenchen.de actions in the interests of tenants (see § 2 of the Sonnenstraße 10 statute). 80331 München

53. Mieterverein VIAD­ Tel.: 0335/6 85 02 60 Protects tenants' interests in the Frankfurt (Oder) RINA Frankfurt Fax: 0335/6 85 02 58 region by providing information and advice; autho­ (Oder) und Umgebung E-mail: [email protected] rised to bring collective actions in the interests of e.V. www.mieterverein-ffo.city-map.de tenants (see § 2 of the statute). Halbe Stadt 21 15230 Frankfurt (Oder)

54. Mieterverein zu Ham­ Tel.: 040/8 79 79-0 Protects tenants' interests in the Greater Hamburg burg von 1890 r.V. Fax: 040/8 79 79 110 region by providing information and advice; autho­ E-mail: [email protected] rised to bring collective actions in the interests of www.mieterverein-hamburg.de tenants (see § 2 of the statute). Beim Strohhause 20 20097 Hamburg C 237/18 EN Official Journal of the European Union 15.7.2019

Name of the body Contact details Purpose

55. PRO BAHN Region­ Tel.: 089/53 00 31 Protects consumers' interests by providing informa­ alverband Oberbayern Fax: 089/53 75 66 tion and advice on public transport issues; autho­ e.V. E-mail: [email protected] rised to bring collective actions in the interests of www.pro-bahn.de/oberbayern/ consumers (see § 2 of the statute). Agnes-Bernauer-Platz 8 80687 München

56. Pro Rauchfrei e.V. Telefon: 0 89/43 98 75 73 Protects consumers' interests by providing informa­ Telefax: 03 21/21 02 12 62 tion and advice on public transport issues; autho­ E-Mail: [email protected] rised to bring collective actions in the interests of www.pro-rauchfrei.de consumers (see § 2 of the statute). Leopoldstraße 104 80802 München

57. Schutzgemeinschaft Tel.: 09122 / 63 08 793 Protects consumers' interests by providing informa­ für Bankkunden e.V. Fax: 09122 / 63 08 794 tion and advice on financial services matters; autho­ E-mail: [email protected] rised to bring collective actions in the interests of www.schuvoba.de consumers (see §§ 3 and 4 of the statute). Mondstraße 8 91186 Büchenbach

58. Schutzvereinigung für Tel.: 0421/6206580 Protects consumers' interests by providing informa­ Anleger e.V. Fax: 0421/62065829 tion and advice in the area of investor protection; E-mail: [email protected] authorised to bring collective actions in the interests www.sfa-verein.de of consumers (see § 2(1) of the statute). Carl-Ronning-Straße 9 28195 Bremen

59. Verband Privater Tel.: 030/27 89 01-0 Protects consumers' interests by providing informa­ Bauherren e.V. Fax: 030/27 89 01-11 tion and advice in the area of private construction; E-mail: [email protected] authorised to bring collective actions in the interests www.vpb.de of consumers (see § 2(1) of the statute). Chausseestraße 8 10115 Berlin

60. Verbraucher­ Tel.: 08141/8281030 Protects consumers' interests by providing informa­ schutzverein gegen Fax: 08141/8281039 tion and advice; authorised to bring collective unlauteren Wettbe­ E-mail: [email protected] actions in the interests of consumers (see § 2(1) of werb e.V. www.verbraucherschutzverein.org the statute). Maisacher Straße 6 82256 Fürstenfeldbruck 15.7.2019 EN Official Journal of the European Union C 237/19

Name of the body Contact details Purpose

61. VerbraucherService Tel.: 089/51 51 87 43 Protects consumers' interests by providing informa­ Bayern im Katholis­ Fax: 089/51 51 87 45 tion and advice; authorised to bring collective chen Deutschen E-mail: [email protected] actions in the interests of consumers (see § 1(2) und Frauenbund e.V. www.verbraucherservice-bayern.de § 2 of the statute). Dachauer Straße 5/IV 80335 München

62. Verbraucherzentrale Tel.: 0711/66 91-10 Protects consumers' interests by providing informa­ Baden-Württemberg Fax: 0711/66 91 50 tion and advice; authorised to bring collective e.V. E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.verbraucherzentrale-bawue.de statute). Paulinenstraße 47 70178 Stuttgart

63. Verbraucherzentrale Tel.: 089/5 39 87-0 Protects consumers' interests by providing informa­ Bayern e.V. Fax: 089/53 75 53 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.verbraucherzentrale-bayern.de statute). Mozartstraße 9 80336 München

64. Verbraucherzentrale Tel.: 030/2 14 85-0 Protects consumers' interests by providing informa­ Berlin e.V. Fax: 030/2 19 64 242 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.verbraucherzentrale-berlin.de statute). Hardenbergplatz 2 10787 Berlin

65. Verbraucherzentrale Tel.: 0331/2 98 71 0 Protects consumers' interests by providing informa­ Brandenburg e.V. Fax: 0331/2 98 71 77 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.vzb.de statute). Babelsberger Straße 12 14473 Potsdam

66. Verbraucherzentrale Tel.: 0421/16 07 77 Protects consumers' interests by providing informa­ Bremen e.V. Fax: 0421/1 60 77 80 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 3(2) of www.verbraucherzentrale-bremen.de the statute). Altenweg 4 28195 Bremen C 237/20 EN Official Journal of the European Union 15.7.2019

Name of the body Contact details Purpose

67. Verbraucherzentrale Tel.: 030/2 58 00-0 Protects consumers' interests by providing informa­ Bundesverband e.V. Fax: 030/25 80 02 18 tion and advice; authorised to bring collective (VZBV) E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.vzbv.de statute). Markgrafenstraße 66 10969 Berlin

68. Verbraucherzentrale Tel.: 0681/500 89-0 Protects consumers' interests by providing informa­ des Saarlandes e.V. Fax: 0681/500 8922 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.vz-saar.de statute). Trierer Straße 22 66111 Saarbrücken

69. Verbraucherzentrale Tel.: 040/24 83 20 Protects consumers' interests by providing informa­ Hamburg e.V. Fax: 040/24 83 22 90 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.vzhh.de statute). Kirchenallee 22 20099 Hamburg

70. Verbraucherzentrale Tel.: 069/97 20 10 900 Protects consumers' interests by providing informa­ Hessen e.V. Fax: 069/97 20 10 40 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.verbraucher.de statute). Große Friedberger Straße 13-17 60313 Frankfurt am Main

71. Verbraucherzentrale Tel.: 0381/208 70-50 Protects consumers' interests in Mecklenburg-West­ Mecklenburg-Vorpom­ Fax: 0381/208 70-30 ern Pomerania by providing information and advice; mern e.V. E-mail: [email protected] authorised to bring collective actions in the interests www.nvzmv.de of consumers (see § 2 of the statute). Strandstraße 98 18055 Rostock

72. Verbraucherzentrale Tel.: 0511/9 11 96-0 Protects consumers' interests by providing informa­ Niedersachsen e.V. Fax: 0511/9 11 96 10 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.verbraucherzentrale-niedersachsen.de statute). Herrenstraße 14 30159 Hannover 15.7.2019 EN Official Journal of the European Union C 237/21

Name of the body Contact details Purpose

73. Verbraucherzentrale Tel.: 0211/38 09-0 Protects consumers' interests by providing informa­ Nordrhein-Westfalen Fax: 0211/38 09-172 tion and advice; authorised to bring collective e.V. E-mail: [email protected] actions in the interest of consumers (see 2.1 and 2.2 www.vz-nrw.de of the statute). Mintropstraße 27 40215 Düsseldorf

74. Verbraucherzentrale Tel.: 06131/2 84 80 Protects consumers' interests by providing informa­ Rheinland-Pfalz e.V. Fax: 06131/28 48 66 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.verbraucherzentrale-rlp.de statute). Seppel-Glückert-Passage 10 55116 Mainz

75. Verbraucherzentrale Tel.: 0341/69 62 90 Protects consumers' interests by providing informa­ Sachsen e.V. Fax: 0341/68 92 826 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.verbraucherzentrale-sachsen.de statute). Katharinenstraße 17 04109 Leipzig

76. Verbraucherzentrale Tel.: 0345/2 98 03 29 Protects consumers' interests by providing informa­ Sachsen-Anhalt e.V. Fax: 0345/2 98 03 26 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.vzsa.de statute). Steinbockgasse 1 06108 Halle

77. Verbraucherzentrale Tel.: 0431/5 90 99-0 Protects consumers' interests by providing informa­ Schleswig-Holstein Fax: 0431/5 90 99 77 tion and advice; authorised to bring collective e.V. E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.verbraucherzentrale-sh.de statute). Andreas-Gayk-Straße 15 24103 Kiel

78. Verbraucherzentrale Tel.: 0361/5 55 14-0 Protects consumers' interests by providing informa­ Thüringen e.V. Fax: 0361/5 55 14 40 tion and advice; authorised to bring collective E-mail: [email protected] actions in the interests of consumers (see § 2 of the www.vzth.de statute). Eugen-Richter-Straße 45 99085 Erfurt C 237/22 EN Official Journal of the European Union 15.7.2019

ESTONIA

Name of the entity Contact details Purpose

1. Tarbijakaitseamet Kiriku 4, Supervision of general consumer protection in con­ EE-15071 Tallinn nection with the marketing of goods and the provi­ Tel: (372-6) 20 17 00 sion of services, and supervision of consumer con­ Fax: (372-6) 20 17 01 tracts in connection with package travel guarantees. E-mail: [email protected] Veebiaadress: www.consumer.ee

2. Ravimiamet Ravila 19, Supervision in connection with the marketing and EE-50411 Tartu advertising of medicines Tel: (372 7) 37 41 40 Fax: (372-7) 37 41 42 E-mail: [email protected] Veebiaadress: www.sam.ee

IRELAND

Name of the entity Contact details Purpose

1. National Consumer 4 Harcourt Road Independent statutory officer responsible for provid­ Agency Dublin 2 ing consumers with advice and information, regulat­ Ireland ing credit intermediaries, licensing pawnbrokers and Tel. (353-1) 402 55 00 enforcing a wide range of consumer protection Fax (353-1) 402 55 01 legislation. E-mail: [email protected] Website: www.odca.ie

GREECE

Name of the entity Contact details Purpose

1. Νέο Ινστιτούτο Καλυψούς 105 / Kalipsous 105 Protects consumers' rights and interests. Καταναλωτών (NEO GR-176 71 Καλλιθέα / Kallithea INKA) Tel.: (30) 21 09 57 78 77 Fax: (30) 21 09 53 34 71 Consumers' associa­ E-mail: [email protected] tion — New con­ website: www.inka.org.gr sumers' institute (NEO INKA)

2. Κέντρο Προστασίας Τσιμισκή / Tsimiski 54, Protects consumers' rights and interests. Καταναλωτών (ΚΕΠΚΑ) GR-546 23 Θεσσαλονίκη / Thessaloniki E-mail: [email protected] Consumers' protection Website: www.kepka.org centre of Thessaloniki Tel: (30) 23 10 26 94 49 (KEPKA) Fax: (30) 23 10 24 22 11 15.7.2019 EN Official Journal of the European Union C 237/23

Name of the entity Contact details Purpose

3. Ένωση Καταναλωτών – Βαλτετσίου / Valtetsiou 43-45, Protects consumers' rights and interests. Ποιότητα Ζωής GR-106 81 Αθήνα / Athens (ΕΚΠΟΙΖΩ) E-mail: [email protected] website: www.ekpizo.gr Consumers' associa­ Tel: (30) 21 03 30 44 44 tion ‘the quality of Fax: (30) 21 03 30 05 91 life’ (EKPIZO)

4. Ελληνική Καταναλωτική Δημοκρίτου / Dimokritou 10, Protects consumers' rights and interests. Οργάνωση (EKATO) GR-54 352, Θεσσαλονίκη / Thessaloniki E-mail: [email protected] & [email protected] Greek consumers' Website: www.ekato.org organisation (EKATO) Tel: (30) 23 10 22 64 26 94 93 21 Fax: (30) 23 10 90 85 19, (30) 23 10 22 64 26

5. Ινστιτούτο Θ.Πασχίδη / Th. Paskidi 52, Protects consumers' rights and interests. καταναλωτών (INKA) GR-45 445 Ιωάννινα / Ιoannina Ιωαννίνων E-mail: [email protected] Tel: (30) 26 51 06 51 78 Consumers' institute Fax: (30) 26 51 06 51 78 (INKA) of Ioannina

6. Ένωση για τα Λυκαβηττού / Likavipou 18, Protects consumers' rights and interests. δικαιώματα των GR-106 73 Αθήνα / Athens πολιτών Tel: (30) 21 03 60 04 10 Fax: (30) 21 03 60 04 11 Citizens' rights organisation

7. Ινστιτούτο Μοναστηρίου / Μonastiriou 17, Protects consumers' rights and interests. Καταναλωτών (INKA) GR-54627 Θεσσαλονίκη / Thessaloniki Μακεδονίας E-mail: [email protected] Website: www.inkamak.eisodos.com Consumers' institute Tel: (30) 23 10 53 52 63 (11 72 1) (INKA) of Macedonia Fax: (30) 23 10 51 74 92

8. Ινστιτούτο Ακαδημίας / Akadimias 3, Protects consumers' rights and interests. Καταναλωτών (INKA) GR-49 100 Κέρκυρα / Kerkira Κέρκυρας Tel: (30) 26 61 04 58 26 Fax: (30) 26 61 03 62 50 Consumers' institute (INKA) of Corfu C 237/24 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

9. Ένωση Καταναλωτών Σ.Τσικνιά / S. Tsiknia 48 (πρώην Τσαλδάρη / for­ Protects consumers' rights and interests. Αιτωλοακαρνανίας merly Tsaldari), GR-30100 Αγρίνιο / Agrinio Consumer Association E-mail: [email protected] of Aitoloakarnania Tel: (30) 26 41 02 44 44 Fax: (30) 26 41 02 13 44

10. Ένωση Καταναλωτών Αγίου Νικολάου / Agiou Nikolaou 104, Protects consumers' rights and interests. Βόλου και Θεσσαλίας GR-38221, Βόλος / Volos Tel: (30) 24 21 04 56 15 Consumer Association Fax: (30) 24 21 07 13 31 of Volos & Thessaly

11. Ένωση Καταναλωτών Γούναρη / Gounari 4-6, Protects consumer's rights and interests. Ελλάδας GR-185 31, Πειραιάς / Peiraias Tel: (30) 210 4111080 Consumer Association Fax: (30) 210 4111080 of Greece

12. Ένωση Πολιτών Αλκυόνης / Alkionis 9, Protects consumer's rights and interests. GR-175 61 Π. Φάληρο / P. Faliro Citizens' association Tel: (30) 21 09 82 91 52 Fax: (30) 21 09 82 50 96

13. Εμπορικό και Ακαδημίας / Akademias str 7, Protects and develops the trade, industry and Βιομηχανικό GR-10671 Αθήνα / Athens skilled-craft sectors; formation of economic policy. Επιμελητήριο Αθηνών Tel: (30) 21 03 60 48 15-9, 36 02 411-9 Fax: (30) 21 03 61 64 64 Athens Chamber Of Διεύθ. ηλεκ. ταχ.: [email protected] According to Article 10, paragraphes 9 and 15 of Commerce And E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Industry Website: www.acci.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”.

14. Βιοτεχνικό Ακαδημίας / Akademias 18, Protects and develops the trade, industry and Επιμελητήριο της GR-10671 Αθήνα / Athens skilled-craft sectors; formation of economic policy. Αθήνας 10671 ATHENS-GR Tel: (30) 210 3680700 Athens Chamber Of Fax: (30) 210 3614726 According to Article 10, paragraphes 9 and 15 of Handicrafts E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.acsmi.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”.

15. Επαγγελματικό Πανεπιστημίου / Panepistsimiou 44, Protects and develops the trade, industry and Επιμελητήριο Αθηνών GR-10679 Αθήνα / Athens skilled-craft sectors; formation of economic policy. Tel: (30) 21 03 60 16-5, 36 33 08 0 Athens Chamber Of (President's office) Tradesmen Fax: (30) 21 03 61 97 35 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.eea.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”. 15.7.2019 EN Official Journal of the European Union C 237/25

Name of the entity Contact details Purpose

16. Εμπορικό και Τσιμισκή / Tsimiski 29, Protects and develops the trade, industry and Βιομηχανικό GR-54624 Θεσσαλονίκη / Thessaloniki skilled-craft sectors; formation of economic policy. Επιμελητήριο Tel: (30) 23 10 37 01 00, Θεσσαλονίκης 37 01 10 Fax: (30) 23 10 37 01 14 – According to Article 10, paragraphes 9 and 15 of Thessaloniki Chamber 37 01 66 the Greek Law no 2251/94, “Chambers of Com­ Of Commerce And E-mail: [email protected] merce, Industry and Handicrafts can bring injunc­ Industry Website: www.ebeth.gr tive actions aiming to the protection of consumers' collective interests”.

17. Βιοτεχνικό Αριστοτέλους / Aristotelous 27, Protects and develops the trade, industry and Επιμελητήριο GR-54624 Θεσσαλονίκη / Thessaloniki skilled-craft sectors; formation of economic policy. Θεσσαλονίκης Tel: (30) 23 10 24 16 68, 24 16 89 Thessaloniki Chamber Fax: (30) 23 10 23 26 67 According to Article 10, paragraphes 9 and 15 of Of Handicrafts E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.veth.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”.

18. Επαγγελματικό Αριστοτέλους / Aristotelous 27, GR-54624 Protects and develops the trade, industry and Επιμελητήριο Θεσσαλονίκη / Thessaloniki skilled-craft sectors; formation of economic policy. Θεσσαλονίκης Tel: (30) 23 10 27 52 55, 27 13 40, Thessaloniki Chamber 27 14 88 (President's office), According to Article 10, paragraphes 9 and 15 of Of Tradesmen 22 00 50 the Greek Law no 2251/94, “Chambers of Com­ Fax: (30) 23 10 2716 49, merce, Industry and Handicrafts can bring injunc­ 25 72 83 tive actions aiming to the protection of consumers' E-mail: [email protected] collective interests” Website: www.uhcci.gr/epimelitiria/EETH.html

19. Εμπορικό και Λουδοβίκου / Loudovikou 1, Πλ. Οδησσού / Protects and develops the trade, industry and Βιομηχανικό Odissos Square, skilled-craft sectors; formation of economic policy Επιμελητήριο Πειραιά GR-18531 Πειραιάς / Piraeus Tel: (30) 21 04 17 72 41 - 5 Piraeus Chamber Of Fax: (30) 21 04 17 86 80 According to Article 10, paragraphes 9 and 15 of Commerce And E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Industry Website: www.uhcci.gr/epimelitiria/EBEP.html merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

20. Βιοτεχνικό Καραΐσκου / Karaiskou 111, Protects and develops the trade, industry and Επιμελητήριο Πειραιά GR-18532 Πειραιάς / Piraeus skilled-craft sectors; formation of economic policy Tel: (30) 21 04 11 04 43, Piraeus Chamber Of 4 12 12 98, Handicrafts 4 17 47 65 According to Article 10, paragraphes 9 and 15 of Fax: (30) 21 04 17 94 95, the Greek Law no 2251/94, “Chambers of Com­ 4 17 41 52 merce, Industry and Handicrafts can bring injunc­ E-mail: [email protected] tive actions aiming to the protection of consumers' Website: www.bep.gr collective interests” C 237/26 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

21. Επαγγελματικό Αγίου Κωνσταντίνου / Agiou Konstantinou 3, Protects and develops the trade, industry and Επιμελητήριο Πειραιά GR-18531 Πειραιάς / Piraeus skilled-craft sectors; formation of economic policy Tel: (30) 21 04 12 15 03, Piraeus Chamber Of 4 12 69 17 Tradesmen Fax: (30) 21 04 12 27 90 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.eep.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

22. Εμπορικό και Βασ. Γεωργίου / Vassileios Georgiou 2β, Protects and develops the trade, industry and Βιομηχανικό GR-69100 Κομοτηνή / Komotini skilled-craft sectors; formation of economic policy Επιμελητήριο Ροδόπης Tel: (30) 25 31 02 28 31, 3 68 31 Chamber Of Industry Fax: (30) 25 31 02 67 14 According to Article 10, paragraphes 9 and 15 of And Commerce Of E-mail: [email protected]; the Greek Law no 2251/94, “Chambers of Com­ Rodopi Prefecture [email protected] merce, Industry and Handicrafts can bring injunc­ Website: www.rodoppicci.gr tive actions aiming to the protection of consumers' collective interests”

23. Επαγγελματικό και Καβείρων / Kaveiron 12, Protects and develops the trade, industry and Βιοτεχνικό GR-69100 Κομοτηνή / Komotini skilled-craft sectors; formation of economic policy Επιμελητήριο Ροδόπης Tel: (30) 25 31 02 25 47, 3 40 06, Chamber Of Trades­ 8 14 70 - 9 According to Article 10, paragraphes 9 and 15 of men And Handicrafts Fax: (30) 25 31 02 58 66 the Greek Law no 2251/94, “Chambers of Com­ Of Rodopi Prefecture E-mail: [email protected] merce, Industry and Handicrafts can bring injunc­ Website: www.everodopi.gr tive actions aiming to the protection of consumers' collective interests”

24. Επιμελητήριο Παπαστράτου / Papastratou 53 και Σμύρνης / & Protects and develops the trade, industry and Αιτωλοακαρνανίας Smirnis, skilled-craft sectors; formation of economic policy GR-30100 Αγρίνιο / Agrinio Chamber Of Tel: (30) 26 41 02 25 25, Aitoloakarnania 5 72 62 According to Article 10, paragraphes 9 and 15 of Prefecture Fax: (30) 26 41 02 25 90 the Greek Law no 2251/94, “Chambers of Com­ E-mail: [email protected] merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

25. Επιμελητήριο Κορίνθου / Korinthou 23, Protects and develops the trade, industry and Αργολίδας GR-21200 Άργος / Argos skilled-craft sectors; formation of economic policy. Tel: (30) 27 51 06 72 16, Chamber Of Argolida 6 30 23, Prefecture 6 69 68 According to Article 10, paragraphes 9 and 15 of Fax: (30) 275 10 24 595 the Greek Law no 2251/94, “Chambers of Com­ E-mail: [email protected] merce, Industry and Handicrafts can bring injunc­ Website: www.arcci.gr tive actions aiming to the protection of consumers' collective interests” 15.7.2019 EN Official Journal of the European Union C 237/27

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26. Επιμελητήριο Αρκαδίας 25ης Μαρτίου και Πανός / Panos & Martiou 21, Protects and develops the trade, industry and 22100 Τρίπολη / Tripoli skilled-craft sectors; formation of economic policy. Chamber Of Arcadia Tel: (30) 27 10 22 71 41, Prefecture 22 71 42, 23 71 23 According to Article 10, paragraphes 9 and 15 of Fax: (30) 27 10 23 37 38 the Greek Law no 2251/94, “Chambers of Com­ E-mail: [email protected] merce, Industry and Handicrafts can bring injunc­ Website: www.arcadianet.gr tive actions aiming to the protection of consumers' www.ikenet.gr, collective interests” www.eic.gr

27. Επιμελητήριο Άρτας Μ. Γραικού και Φλέμινγκ / Graikou & Flemig, Protects and develops the trade, industry and GR-47100 Άρτα / Arta skilled-craft sectors; formation of economic policy. Chamber Of Arta Tel: (30) 26 81 02 87 28, Prefecture 7 86 54 Fax: (30) 26 81 07 86 54 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.arta.chambernet.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

28. Επιμελητήριο Αχαΐας Μιχαλακοπούλου / Mihalakopoulou 58, Protects and develops the trade, industry and GR-26221 Πάτρα / Patra skilled-craft sectors; formation of economic policy. Chamber Of Ahaia Tel: (30) 2610 27 77 79, Prefecture 27 76 79, 27 80 56 According to Article 10, paragraphes 9 and 15 of Fax: (30) 26 10 27 65 19 the Greek Law no 2251/94, “Chambers of Com­ E-mail: [email protected] merce, Industry and Handicrafts can bring injunc­ Website: www.e-a.gr tive actions aiming to the protection of consumers' collective interests”

29. Επιμελητήριο Βοιωτίας Λ.Κουτσοπετάλου / L.Koutsopetalou 1, Protects and develops the trade, industry and GR-32100 Λειβαδιά / Livadia skilled-craft sectors; formation of economic policy. Chamber Of Viotia Tel: (30) 22 61 02 82 81, Prefecture 2 76 64 Fax: (30) 22 61 02 13 47 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.viotiachamber.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

30. Επιμελητήριο Γρεβενών Εμμανουήλ Παππά / Emmanouil Papa 7, Protects and develops the trade, industry and GR-51100 Γρεβενά / Grevena skilled-craft sectors; formation of economic policy. Chamber Of Grevena Tel: (30) 24 62 08 55 01 (-3), Prefecture 8 55 04, 8 55 05 According to Article 10, pargraphes 9 and 15 of the Fax: (30) 24 62 08 03 10, Greek Law no 2251/94, “Chambers of Commerce, 8 03 33 Industry and Handicrafts can bring injunctive E-mail: [email protected] actions aiming to the protection of consumers' col­ Website: www.grevena.chambernet.gr lective interests” C 237/28 EN Official Journal of the European Union 15.7.2019

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31. Επιμελητήριο Δράμας Λαμπριανίδου / Labrianidiou 40, Protects and develops the trade, industry and GR-66100 Δράμα / Drama skilled-craft sectors; formation of economic policy Chamber Of Drama Tel: (30) 25 21 02 27 50, Prefecture 2 49 95 Fax: (30) 25 10 25 835 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.ccidrama.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

32. Επιμελητήριο Γρηγορίου Λαμπράκη / Grigoriou Labraki 8, Protects and develops the trade, industry and Δωδεκανήσων GR-85100 Ρόδος / Rodos Island skilled-craft sectors; formation of economic policy Tel: (30) 22 41 04 42 00, Chamber Of Κάλυμνος: 22 43 05 15 17, Dodekanissa Κως: 22 42 02 61 79, According to Article 10, paragraphes 9 and 15 of Prefecture Κάρπαθος: 22 45 02 24 83 the Greek Law no 2251/94, “Chambers of Com­ Fax: (30) 22 41 04 42 40 merce, Industry and Handicrafts can bring injunc­ E-mail: [email protected] tive actions aiming to the protection of consumers' Website: www.ebed.gr collective interests”

33. Επιμελητήριο Έβρου Οδός Εμπορίου / Eboriou, 1ος όροφος / 1st Protects and develops the trade, industry and floor, skilled-craft sectors; formation of economic policy Chamber Of Evros GR-68100 Αλεξανδρούπολη / Alexandroupoli Prefecture Tel: (30) 25 51 02 62 23, 2 65 37 According to Article 10, pargraphes 9 and 15 of the Fax: (30) 25 51 02 32 53 Greek Law no 2251/94, “Chambers of Commerce, E-mail: [email protected] Industry and Handicrafts can bring injunctive Website: www.chamberofevros.gr actions aiming to the protection of consumers' col­ lective interests”

34. Επιμελητήριο Εύβοιας Ελ.Βενιζέλου / El. Venizelou 12, Protects and develops the trade, industry and GR-34100 Χαλκίδα / Chalkida skilled-craft sectors; formation of economic policy Chamber Of Evia Tel: (30) 22 21 08 64 52 Prefecture Fax: (30) 22 21 08 09 18 E-mail: [email protected] According to Article 10, pargraphes 9 and 15 of the Website: www.eviachamber.gr Greek Law no 2251/94, “Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' col­ lective interests”

35. Επιμελητήριο Νικολάου Τσιαμπούλα / Nikolaou Tsiaboula 5, Protects and develops the trade, industry and Ευρυτανίας GR-36100 Καρπενήσι / Karpenissi skilled-craft sectors; formation of economic policy Tel: (30) 22 37 08 00 36, Chamber Of Evritania 2 36 28 Prefecture Fax: (30) 22 37 08 04 40 According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, “Chambers of Com­ merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests” 15.7.2019 EN Official Journal of the European Union C 237/29

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36. Επιμελητήριο Ζακύνθου Λομβάρδου / Lombardou 20, Protects and develops the trade, industry and GR-29100 Ζάκυνθος / Zakynthos skilled-craft sectors; formation of economic policy Chamber Of Zakyn­ Tel: (30) 26 95 04 19 40 (-1), thos Prefecture 20090 -1 -2 Fax: (30) 26 95 02 31 35 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.zantecci.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

37. Επιμελητήριο Ηλείας 28ης Οκτωβρίου και Πλ. Ηρώων / 28th of Octo­ Protects and develops the trade, industry and ber str & Iroon Square, skilled-craft sectors; formation of economic policy Chamber Of Ilia GR-27100 Πύργος / Pyrgos Prefecture Tel: (30) 26 21 03 41 54, 3 22 25, According to Article 10, paragraphes 9 and 15 of 3 68 95 the Greek Law no 2251/94, “Chambers of Com­ Fax: (30) 26 21 03 17 91 merce, Industry and Handicrafts can bring injunc­ E-mail: [email protected] tive actions aiming to the protection of consumers' Website: www.helia.chambernet.gr collective interests”

38. Επιμελητήριο Ημαθίας Κεντρικής / Kentrikis 3, Protects and develops the trade, industry and GR-59100 Βέροια / Veria skilled-craft sectors; formation of economic policy Chamber Of Imathia Tel: (30) 23 31 02 54 70, Prefecture 2 97 74, 2 47 34 According to Article 10, paragraphes 9 and 15 of Fax: (30) 23 31 02 53 30 the Greek Law no 2251/94, “Chambers of Com­ E-mail: [email protected] merce, Industry and Handicrafts can bring injunc­ Website: www.imathiachamber.gr tive actions aiming to the protection of consumers' collective interests”

39. Επιμελητήριο Κορωναίου / Koroneou 9, Protects and develops the trade, industry and Ηρακλείου GR-71202 Ηράκλειο / Irakleio skilled-craft sectors; formation of economic policy Tel: (30) 28 10 24 70 00 Chamber Of Irakleion Fax: (30) 28 10 22 29 14 Prefecture E-mail: [email protected] According to Article 10, paragraphes 9 and 15 of [email protected], the Greek Law no 2251/94, “Chambers of Com­ Website: www.ebeh.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

40. Επιμελητήριο Κυρα-Βασιλικής / Kyra Vassilikis 13, Protects and develops the trade, industry and Θεσπρωτίας (1ος όροφος / 1st floor), skilled-craft sectors; formation of economic policy GR-46100 Ηγουμενίτσα / Igoumenitsa Chamber Of Thespro­ Tel: (30) 26 65 02 94 80 (-88) tia Prefecture Fax: (30) 26 65 02 94 89 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.uhcci.gr/epimelitiria/ merce, Industry and Handicrafts can bring injunc­ THESPROTIA.html tive actions aiming to the protection of consumers' collective interests” C 237/30 EN Official Journal of the European Union 15.7.2019

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41. Επιμελητήριο Ιωαννίνων Τρικούπη και Οπλαρχηγού Πουτέτση / Trikoupi & Protects and develops the trade, industry and Oplarhigou Poutesi 14, skilled-craft sectors; formation of economic policy Chamber Of Ioannina GR-45332 Ιωάννινα / Ioannina Prefecture Tel: (30) 26 51 02 62 73 (President's office), 2 23 89, According to Article 10, paragraphes 9 and 15 of 2 47 09, the Greek Law no 2251/94, “Chambers of Com­ 7 65 89 (EU Info Center) merce, Industry and Handicrafts can bring injunc­ Fax: (30) 26 51 0 251 79 tive actions aiming to the protection of consumers' collective interests”

42. Επιμελητήριο Καβάλας Ομονοίας / Omonias 50Α, Protects and develops the trade, industry and GR-65302 Καβάλα / Kavala skilled-craft sectors; formation of economic policy Chamber Of Kavala Tel: (30) 25 10 22 33 25, Prefecture 22 33 28, 22 22 57, According to Article 10, paragraphes 9 and 15 of 22 22 12 the Greek Law no 2251/94, “Chambers of Com­ Fax: (30) 25 10 83 59 46 merce, Industry and Handicrafts can bring injunc­ E-mail: [email protected] tive actions aiming to the protection of consumers' Website: www.chamberofkavala.gr collective interests”

43. Επιμελητήριο Ηρώων Πολυτεχνείου / Iroon Polytehneiou 3, Protects and develops the trade, industry and Καρδίτσας GR-43100 Καρδίτσα / Karditsa skilled-craft sectors; formation of economic policy Tel: (30) 24 41 02 23 34, Chamber Of Karditsa 2 23 01 Prefecture Fax: (30) 24 41 02 22 38 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: [email protected] merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

44. Επιμελητήριο Μητροπόλεως / Mitropoleos 60, Protects and develops the trade, industry and Καστοριάς GR-52100 Καστοριά / Kastoria skilled-craft sectors; formation of economic policy Tel: (30) 24 67 02 69 26, Chamber Of Kastoria 2 89 81 (President's office), Prefecture 2 95 28 According to Article 10, paragraphes 9 and 15 of Fax: (30) 24 67 02 24 42 the Greek Law no 2251/94, “Chambers of Com­ E-mail: [email protected] merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

45. Επιμελητήριο Κέρκυρας Αριστοτέλους / Aristotelous 2 Protects and develops the trade, industry and Τ.Θ. / PO Box 426, skilled-craft sectors; formation of economic policy Chamber Of Corfu GR-49100 Κέρκυρα / Corfu Prefecture Tel: (30) 26 61 03 98 13, 3 98 14, According to Article 10, paragraphes 9 and 15 of 3 19 98 the Greek Law no 2251/94, “Chambers of Com­ Fax: (30) 26 61 04 00 88 merce, Industry and Handicrafts can bring injunc­ E-mail: [email protected] tive actions aiming to the protection of consumers' Website: www.cci-kerkyra.gr collective interests” 15.7.2019 EN Official Journal of the European Union C 237/31

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46. Επιμελητήριο Λ.Βεργωτή / L. Vergoti 131, Protects and develops the trade, industry and Κεφαλονιάς και Ιθάκης GR-28100 Αργοστόλι / Argostoli skilled-craft sectors; formation of economic policy Tel: (30) 26 71 02 22 53, Chamber Of 2 49 59 Kefalinia & Ithaki Fax: (30) 26 71 02 61 90 According to Article 10, paragraphes 9 and 15 of Islands E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

47. Επιμελητήριο Κιλκίς Γ.Καπετά / G.Kapeta 11, Protects and develops the trade, industry and Τ.Θ. / PO Box 40, skilled-craft sectors; formation of economic policy Chamber Of Kilkis GR-61100 Κιλκίς / Kilkis Prefecture Tel: (30) 23 41 02 45 80, 2 45 81, According to Article 10, paragraphes 9 and 15 of 2 09 23 the Greek Law no 2251/94, “Chambers of Com­ Fax: (30) 23 41 02 09 24, merce, Industry and Handicrafts can bring injunc­ 2 09 26 tive actions aiming to the protection of consumers' E-mail: [email protected] collective interests” Website: www.gbi.gr

48. Επιμελητήριο Κοζάνης Ι.Φαρμάκη / I.Farmaki 2, Protects and develops the trade, industry and GR-50100 Κοζάνη / Kozani skilled-craft sectors; formation of economic policy Chamber Of Kozani Tel: (30) 24 61 03 46 69, Prefecture 4 16 93 Fax: (30) 26 83 92 45 68 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.kozani.chambernet.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

49. Επιμελητήριο Κορίνθου Ερμού / Ermou 2, Protects and develops the trade, industry and GR-20100 Κόρινθος / Korinth skilled-craft sectors; formation of economic policy Chamber Of Korinth Tel: (30) 27 41 02 44 64, Prefecture 8 59 86, 2 64 04, According to Article 10, paragraphes 9 and 15 of 2 64 03 the Greek Law no 2251/94, “Chambers of Com­ Fax: (30) 27 41 0 2 11 73 merce, Industry and Handicrafts can bring injunc­ E-mail: [email protected] tive actions aiming to the protection of consumers' Website: www.korinthcc.gr collective interests”

50. Επιμελητήριο Αγ.Νικολάου 6 / Ag.Nikolaou, Protects and develops the trade, industry and Κυκλάδων GR-84100 Ερμούπολη - Σύρος / Ermoupolis- skilled-craft sectors; formation of economic policy Syros Chamber Of Cyclades Tel: (30) 22 81 08 23 46, Islands 8 02 46, According to Article 10, paragraphes 9 and 15 of 8 74 03 the Greek Law no 2251/94, “Chambers of Com­ Fax: (30) 22 81 08 65 55 merce, Industry and Handicrafts can bring injunc­ E-mail: [email protected] tive actions aiming to the protection of consumers' Website: www.cycladescc.gr collective interests” C 237/32 EN Official Journal of the European Union 15.7.2019

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51. Επιμελητήριο Λακωνίας Ξανθάκη / Xanthaki 3, Protects and develops the trade, industry and GR-23200 Γύθειο / Gythio skilled-craft sectors; formation of economic policy Chamber Of Lakonia Tel: (30) 27 33 02 22 79, Prefecture 2 38 04 Fax: (30) 27 33 02 20 08 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.lcci.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

52. Επιμελητήριο Λάρισας Παπακυριαζή / Papakyriazi 44, Protects and develops the trade, industry and GR-41222 Λάρισσα / Larissa skilled-craft sectors; formation of economic policy Chamber Of Larissa Tel: (30) 24 10 53 64 53, Prefecture 25 53 88 (President's office), 25 47 38, According to Article 10, paragraphes 9 and 15 of 53 64 52, the Greek Law no 2251/94, “Chambers of Com­ 53 24 47, merce, Industry and Handicrafts can bring injunc­ 53 69 00 tive actions aiming to the protection of consumers' Fax: (30) 24 10 25 75 22 collective interests” E-mail: [email protected] Website: www.Larissa-chamber.gr

53. Επιμελητήριο Λασηθίου Ι. Κουμουνδούρου / I.Koumoundourou 17, Protects and develops the trade, industry and GR-72100 Άγιος Νικόλαος - Κρήτη / Agios skilled-craft sectors; formation of economic policy Chamber Of Lassithi Nikolaos - Creta Prefecture Tel: (30) 28 41 02 22 31, 2 71 40, According to Article 10, paragraphes 9 and 15 of 2 71 50, the Greek Law no 2251/94, “Chambers of Com­ 2 83 01 merce, Industry and Handicrafts can bring injunc­ Fax: (30) 28 41 02 38 31 tive actions aiming to the protection of consumers' E-mail: [email protected] collective interests” Website: www.epimlas.gr

54. Επιμελητήριο Λέσβου Πλ.Κουντουριώτη / Kountourioti 71, Protects and develops the trade, industry and GR-81100 Μυτιλήνη / Mytilini skilled-craft sectors; formation of economic policy Chamber Of Lesvos Tel: (30) 22 51 02 84 31, Island Prefecture 2 85 64, 2 92 17, According to Article 10, paragraphes 9 and 15 of 2 99 32 (President's office) the Greek Law no 2251/94, “Chambers of Com­ Fax: (30) 2 32 75 merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

55. Επιμελητήριο Λευκάδας Δ.Μακρή / D.Makri 5, Protects and develops the trade, industry and GR-31100 Λευκάδα / Lefkada skilled-craft sectors; formation of economic policy Chamber Of Lefkada Tel: (30) 26 45 02 23 81 Island Prefecture Fax: (30) 26 45 02 23 81 E-mail: [email protected] According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, “Chambers of Com­ merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests” 15.7.2019 EN Official Journal of the European Union C 237/33

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56. Επιμελητήριο Δημητριάδος / Dimitriados 176, Protects and develops the trade, industry and Μαγνησίας GR-38221 Βόλος / Volos skilled-craft sectors; formation of economic policy Tel: (30) 24 21 02 37 66, Chamber Of Magnesia 2 32 71 Prefecture Fax: (30) 24 21 03 12 11 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.c-magnesia.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

57. Επιμελητήριο Πλ. 23ης Μαρτίου / 23rd Martiou Square, Protects and develops the trade, industry and Μεσσηνίας GR-24100 Καλαμάτα / Kalamata skilled-craft sectors; formation of economic policy Tel: (30) 27 21 06 22 00 Chamber Of Messinia Fax: (30) 27 21 06 22 29, Prefecture 8 27 41 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.kalamata.chambernet.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

58. Επιμελητήριο Ξάνθης Βασ.Κωνσταντίνου / Vass. Konstantinou 1, Protects and develops the trade, industry and GR-67100 Ξάνθη / Xanthi skilled-craft sectors; formation of economic policy Chamber Of Xanthi Tel: (30) 25 41 02 51 05, Prefecture 2 25 33 Fax: (30) 25 41 02 59 87 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.ebex.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

59. Επιμελητήριο Πέλλας 25ης Μαρτίου / 25th Martiou 13, Protects and develops the trade, industry and GR-58200 Έδεσσα / Edessa skilled-craft sectors; formation of economic policy Chamber Of Pella Tel: (30) 23 81 02 65 55 - 6, Prefecture 2 67 35 Fax: (30) 23 81 02 90 29 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

60. Επιμελητήριο Πιερίας 28ης Οκτωβρίου / 28th of October 9, Protects and develops the trade, industry and GR-60100 Κατερίνη / Katerini skilled-craft sectors; formation of economic policy Chamber Of Pieria Tel: (30) 23 51 02 32 11, Prefecture 2 43 11 Fax: (30) 23 51 02 51 24 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests” C 237/34 EN Official Journal of the European Union 15.7.2019

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61. Επιμελητήριο Πρέβεζας Δοδώνης / Dodonis 47, Protects and develops the trade, industry and GR-48100 Πρέβεζα / Preveza skilled-craft sectors; formation of economic policy Chamber Of Preveza Tel: (30) 26 82 02 94 14 Prefecture Fax: (30) 26 82 02 92 83 E-mail: [email protected] According to Article 10, paragraphes 9 and 15 of Website: www.preveza.chambernet.gr the Greek Law no 2251/94, “Chambers of Com­ merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

62. Επιμελητήριο Ρεθύμνου Εμ.Πορτάλιου / Em. Portaliou 23, Protects and develops the trade, industry and GR-74100 Ρέθυμνο / Rethymnon skilled-craft sectors; formation of economic policy Chamber Of Rethym­ Tel: (30) 28 31 02 22 14 non Prefecture Fax: (30) 28 31 05 50 86 E-mail: [email protected] According to Article 10, paragraphes 9 and 15 of Website: www.eber.gr the Greek Law no 2251/94, “Chambers of Com­ merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

63. Επιμελητήριο Σάμου Κουντουριώτη / Kountourioti 19, Protects and develops the trade, industry and GR-83100 Σάμος / Samos skilled-craft sectors; formation of economic policy Chamber Of Samos Tel: (30) 22 73 08 79 70, Island Prefecture 8 79 80 Fax: (30) 22 73 02 27 84 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.samoscci.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

64. Επιμελητήριο Σερρών Π.Κωστοπούλου / Kostopoulou 2, Protects and develops the trade, industry and GR-62122 Σέρρες / Serres skilled-craft sectors; formation of economic policy Chamber Of Serres Tel: (30) 23 21 09 97 20, Prefecture 9 97 19 (γραφείο προέδρου) Fax: (30) 23 21 09 9740 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.eves.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

65. Επιμελητήριο Τρικάλων Βενιζέλου / Venizelou 1, Protects and develops the trade, industry and GR-42100 Τρίκαλα / Trikala skilled-craft sectors; formation of economic policy Chamber Of Trikala Tel: (30) 24 31 02 74 93, Prefecture 2 49 89, 7 47 20 According to Article 10, paragraphes 9 and 15 of Fax: (30) 24 31 03 89 45 the Greek Law no 2251/94, “Chambers of Com­ E-mail: [email protected] merce, Industry and Handicrafts can bring injunc­ Website: www.trikala.chambernet.gr tive actions aiming to the protection of consumers' collective interests” 15.7.2019 EN Official Journal of the European Union C 237/35

Name of the entity Contact details Purpose

66. Επιμελητήριο Όθωνος / Othonos 3, Protects and develops the trade, industry and Φθιώτιδας GR-35100 Λαμία / Lamia skilled-craft sectors; formation of economic policy Tel: (30) 22 31 02 21 12, Chamber Of Fthiotida 2 13 95 Prefecture Fax: (30) 22 31 03 09 85 According to Aarticle 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.fthiotidoscc.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

67. Επιμελητήριο Φλώρινας Μεγαρόβου / Megarovou 15, Protects and develops the trade, industry and GR-53100 Φλώρινα / Florina skilled-craft sectors; formation of economic policy Chamber Of Florina Tel: (30) 23 85 02 23 34, Prefecture 2 24 66 Fax: (30) 23 85 02 80 20 According to Aarticle 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ http: Δικτυακός τόπος: www.ebef.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

68. Επιμελητήριο Φωκίδας Γιδογιάννου / Gidogiannou 7, Protects and develops the trade, industry and GR-33100 Άμφισσα / Amfissa skilled-craft sectors; formation of economic policy Chamber Of Fokida Tel: (30) 22 65 02 86 97, Prefecture 2 36 51 Fax: (30) 22 65 02 21 85 According to Aarticle 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

69. Επιμελητήριο Πολυτεχνείου / Polytehniou 58, Protects and develops the trade, industry and Χαλκιδικής GR-63100 Πολύγυρος / Polygyros skilled-craft sectors; formation of economic policy Tel: (30) 23 71 02 42 00, Chamber Of 2 43 00 Chalkidiki Prefecture Fax: (30) 23 71 02 13 55 According to Aarticle 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.epichal.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

70. Επιμελητήριο Χανίων Ελ.Βενιζέλου / Elef.Venizelou 4, Protects and develops the trade, industry and GR-73110 Χανιά-Κρήτη / Chania-Creta skilled-craft sectors; formation of economic policy Chamber Of Chania Tel: (30) 28 21 05 23 29, 45 34 9, 40 62 4 Prefecture (President's office) Fax: (30) 28 21 02 83 07 According to Article 10, paragraphes 9 and 15 of E-mail: [email protected] the Greek Law no 2251/94, “Chambers of Com­ Website: www.chania-cci.gr merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests” C 237/36 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

71. Επιμελητήριο Χίου Φιλίππου Αργέντη / Filipou Argenti 8, Protects and develops the trade, industry and GR-82100 Χίος / Chios skilled-craft sectors; formation of economic policy Chamber Of Chios Tel: (30) 22 71 04 43 30 - 1 Island Prefecture Fax: (30) 22 71 04 43 32 E-mail: [email protected] According to Article 10, paragraphes 9 and 15 of Website: chios.proodos.gr/chamber the Greek Law no 2251/94, “Chambers of Com­ merce, Industry and Handicrafts can bring injunc­ tive actions aiming to the protection of consumers' collective interests”

SPAIN

Name of the entity Contact details Purpose

1. Instituto Nacional del C/Príncipe de Vergara, 54 Central government body which, pursuant to Consumo E-28006 Madrid Article 51 of the Constitution and the consolidated Tel. (34) 91.822.44.00 text of the General Law for the Protection of Con­ Fax (34) 91.435.94.12 sumers and Users, promotes and fosters consumers' [email protected] and users' rights

2. Dirección General de Plaza Nueva, 4 Government agency responsible for market surveil­ Consumo de la Junta E-41071 Sevilla lance and protection of consumers' and users' rights de Andalucía Tel. (34) 95 504 14 78. Fax: (34) 95 504 14 49 [email protected]

3. Dirección General de Via Universitas, 36, 6e Planta Government agency responsible for market surveil­ Consumo del Gob­ E-50071 Zaragoza lance and protection of consumers' and users' rights ierno de Aragón Tel. (34) 976 71 56 12. Fax (34) 976 71 56 09 [email protected]

4. Agencia de Sanidad Ciriaco Miguel Vigil, 9 Government agency responsible for market surveil­ Ambiental y Consumo Edificio Buenavista lance and protection of consumers' and users' rights del Principado de E-33006 Oviedo Asturias Tel. (34) 98 510 83 02 Fax (34) 98 510 83 10

5. Dirección General de Paseo del Borne, 17-1o Government agency responsible for market surveil­ Consumo / Direcció E-07012 Palma de Mallorca lance and protection of consumers' and users' rights General de Consum – Tel; (34) 971 17 95 22 Govern de les Illes Fax (34) 971 17 62 52 Balears

6. Dirección General de León y Castillo, 200 Government agency responsible for market surveil­ Consumo del Gob­ Ed. Servicios Múltiples III, planta 1 lance and protection of consumers' and users' rights ierno de Canarias E-35071 Las Palmas de Gran Canaria Tel. (34) 928 89 93 21 Fax (34) 928 89 98 68 [email protected] 15.7.2019 EN Official Journal of the European Union C 237/37

Name of the entity Contact details Purpose

7. Dirección General de Hernán Cortes, 9 Government agency responsible for market surveil­ Comercio y Consumo E-39003 Santander lance and protection of consumers' and users' rights del Gobierno de Tel. (34) 942 20 79 36 Cantabria Fax: (34) 942 20 75 28

8. Instituto de Consumo Berna, 1-1o planta Government agency responsible for market surveil­ de la Junta de Comu­ Edificio Iberdrola lance and protection of consumers' and users' rights nidades de Castilla-La E-45071 Toledo Mancha Tel. (34) 925 28 45 29 Fax (34) 925 22 62 06

9. Agencia de Protección Garcia Morato, 24 Government agency responsible for market surveil­ Civil y Consumo de la E-47007 Valladolid lance and protection of consumers' and users' rights Junta de Castilla Tel (34) 983 41 88 15 y León Fax (34) 983 41 00 78

10. Agencia Catalana del Carrer Pamplona 113 Government agency responsible for market surveil­ Consumo / Agència 08018 Barcelona lance and protection of consumers' and users' rights Catalana del Consum – Tel. +34 935516666 Generalitat de Fax +34 935516599 Catalunya www.consum.cat/ [email protected]

11. Dirección General de C/Atarazanas, 8 Government agency responsible for market surveil­ Consumo de la Junta E-06800 Merida (Badajoz) lance and protection of consumers' and users' rights de Extremadura Tel (34) 924 00 47 01 924 00 47 00 Fax (34) 924 00 47 02 [email protected]

12. Instituto Gallego de Gonzalo Torrente Balllester Government agency responsible for market surveil­ Consumo / Instituto 1-3-5-bajo lance and protection of consumers' and users' rights Galego de Consumo – E-15707 Santiago de Compostela (A Coruña) Xunta de Galicia Tel (34) 981 54 53 86 981 54 53 97 981 54 45 12 Fax (34) 981 54 45 98-99 [email protected]

13. Dirección General de C/ Ventura Rodríguez, 7-4o planta Government agency responsible for market surveil­ Consumo de la Comu­ E-28008 Madrid lance and protection of consumers' and users' rights nidad de Madrid Tel. (34) 91 580 32 13 Fax (34) 91 580 33 39 [email protected].

14. Dirección General de Ronda de Levante, 11-4o Planta Government agency responsible for market surveil­ Atención al Ciu­ E-30071 Murcia lance and protection of consumers' and users' rights dadano, Drogodepen­ Tel (34) 968 39 58 31 cias y Consumo de la Fax (34) 968 22 12 17 Región de Murcia C 237/38 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

15. Dirección General de C/González Tablas s/n Government agency responsible for market surveil­ Familia, Infancia E-31002 Pamplona lance and protection of consumers' and users' rights y Consumo del Gob­ Tel (34) 848 42 62 21 ierno de Navarra

16. Dirección General de C/Gran Via, 18 Government agency responsible for market surveil­ Salud Pública E-26071 Logroño lance and protection of consumers' and users' rights y Consumo del Gob­ Tel (34) 941 272 420 ierno de la Rioja Fax (34) 941 272 418 [email protected]

17. Dirección General de C/Colón, 32 Government agency responsible for market surveil­ Comercio E-46004 Valencia lance and protection of consumers' and users' rights y Consumo / Direcció Tel (34) 96 386 96 04 General de Comerç Fax (34) 96 386 96 00 i Consum de la Gener­ alitat Valenciana

18. Dirección de Con­ C/Donostia San Sebastián, 1 Government agency responsible for market surveil­ sumo y Seguridad E-01010 Vitoria (Gasteiz) lance and protection of consumers' and users' rights Industrial – Gobierno Tel (34) 945 01 99 23 Vasco / Kontsumo eta Fax (34) 945 01 99 31 Industria 945 01 99 47 Segurtasuneko [email protected] Zuzendaritza – Eusko Jaurlaritza

19. AUC Cavanilles, 29, 2o D Consumers' and users' organisation specialising in E-28007 Madrid commercial communications. Also provides infor­ Asociacíon de Usuar­ Tel. (34) 91 501 67 73. mation and training for consumers and users and ios de la Fax (34) 91 501 87 66 represents them in the various consumer participa­ Comunicación [email protected] tion bodies

20. ASGECO Plaza Navafría, 3-Bajos Consumers' and users' organisation of a general E-28027 Madrid nature. Provides information and training for con­ Asociación General de Tel. (34) 91 405 36 98 sumers and users and represents them in the vari­ Consumidores 91 405 36 11 ous consumer participation bodies Fax (34) 91 405 39 97 [email protected]

21. CEACCU C/San Bernardo, 97-99 Consumers' and users' organisation of a general Edif. Colomina, Oficina F nature. Provides information and training for con­ Confederación E-28015 Madrid sumers and users and represents them in the vari­ Española de Organiza­ Tel. (34) 91 447 04 81 ous consumer participation bodies ciones de Amas de Fax (34) 91 594 51 24 Casa, Consumidores [email protected] y Usuarios 15.7.2019 EN Official Journal of the European Union C 237/39

Name of the entity Contact details Purpose

22. CECU /Mayor, 45 2o Planta Consumers' and users' organisation of a general E-2813 Madrid nature. Provides information and training for con­ Confederación de Tel (34) 91 364 13 84 sumers and users and represents them in the vari­ Consumidores Fax (34) 91 366 90 00 ous consumer participation bodies y Usuarios [email protected]

23. FUCI C/Joaquín Costa, 61 Bajo Drcha. Consumers' and users' organisation of a general E-28002 Madrid nature. Provides information and training for con­ Federación de Tel. (34) 91 564 01 18. sumers and users and represents them in the vari­ Usuarios-Consumi­ Fax (34) 91 562 83 55 ous consumer participation bodies dores Independientes [email protected]

24. HISPACOOP C/Vallehermosa, 15, 1o Consumers' and users' organisation of a general E-28015 Madrid nature. Provides information and training for con­ Confederación Tel (34) 91 593 09 35 sumers and users and represents them in the vari­ Española de Coopera­ Fax (34) 91 593 18 14 ous consumer participation bodies tivas de Consumidores [email protected] y Usuarios

25. OCU C/Albarracín, 21 Consumers' and users' organisation of a general E-28037 Madrid nature. Provides information and training for con­ Organización de Con­ Tel. (34) 913 000 045 sumers and users and represents them in the vari­ sumidores y Usuarios Fax (34) 917 543 870 ous consumer participation bodies [email protected]

26. UNAE C/Villanueva, 8 – 3o Consumers' and users' organisation of a general E-28001 Madrid nature. Provides information and training for con­ Federación Unión Tel. (34) 91 575 72 19. sumers and users and represents them in the vari­ Nacional de Consumi­ Fax (34) 91 575 13 09 ous consumer participation bodies dores y Amas de [email protected] Hogar de España

27. ADICAE C/Gavín, 12 local Consumers' and users' organisation specialising in E-50001 Zaragoza financial services. Provides information and training Asociación de Usuar­ Tel. (34) 976 39 00 60. for consumers and users and represents them in the ios de Bancos, Cajas Fax (34) 976 39 01 99 various consumer participation bodies y Seguros [email protected]

28. U.C.E. /O'donnel 32, 5od Consumers' and users' organisation of a general E-28009 Madrid nature. Provides information and training for con­ Unión de Consumi­ Tel (34) 91 434 20 85 sumers and users and represents them in the vari­ dores de España Fax (34) 91 557 09 96 ous consumer participation bodies [email protected] C 237/40 EN Official Journal of the European Union 15.7.2019

FRANCE

Name of the entity Contact details Purpose

1. Association de 3, rue de la Rochefoucauld Protection of consumers' economic interests défense, d'éducation et F-75009 Paris d'information du con­ Tel. (33) 144 53 73 93 sommateur (ADEIC) Fax (33) 144 53 73 94 E-mail: [email protected] Website: http://www.adeic.asso.fr President: Patrick Mercier General Secretary: Christian Huard

2. Association Force - 141, avenue du Maine Protection of consumers' economic interests Ouvrière Consomma­ F-75014 Paris teur (AFOC) Tel. (33) 140 52 85 85 Fax (33) 140 52 85 86 E-mail: [email protected] Website: perso.wanadoo.fr/afoc President: Jean-Claude Mailly General Secretary: Raphaël Manzano

3. Association Léo 153, avenue Jean-Lolive Protection of consumers' economic interests Lagrange pour la F-93315 Pantin-Le-Pré-Saint-Gervais Cedex défense des consom­ Tel. (33) 148 10 65 65 mateurs (ALLDC) Fax (33) 148 10 65 71 E-mail: [email protected] Website: www.leolagrange-conso.org President: Marc Lagae General Secretary: Yves Blein

4. Association Etudes et 4, boulevard de la Villette Protection of consumers' economic interests Consommation F-75955 Paris Cedex 19 (ASSECO-CFDT) Tel. (33) 142 03 81 14 Fax (33) 153 72 85 56 E-mail: [email protected] Website: www.cfdt.fr/asseco President: Yvonne Delemotte General Secretary: René Machabert

5. Confédération 6/8, Villa Gagliardini Protection of consumers' economic interests Générale du Logement F-75020 Paris (CGL) Tel. (33) 140 31 90 22 Fax (33) 140 31 92 74 E-mail: [email protected] President: Henry de Gaulle General Secretary: Pierre Perio 15.7.2019 EN Official Journal of the European Union C 237/41

Name of the entity Contact details Purpose

6. Confédération de la 17 rue Monsieur Protection of consumers' economic interests Consommation du F-75007 Paris Logement et du cadre Tel. (33) 156 54 32 10 de vie (CLCV) Fax (33) 143 20 72 02 E-mail: [email protected] Website: www.clcv.org President: Reine-Claude Mader General Secretary: M.Alain Chosson

7. Conseil national des 108, avenue Ledru-Rollin Protection of consumers' economic interests Associations Famil­ F-75011 Paris iales Laïques Tel. (33) 147 00 02 40 (CNAFAL) Fax (33) 147 00 01 86 E-mail: [email protected] Website: www.cnafal.com President: Michèle Fournier-Bernard General Secretary: Eric Comparat

8. Confédération 28, place Saint-Georges Protection of consumers' economic interests Nationale des Associa­ F-75009 Paris tions Familiales Tel. (33) 148 78 81 61 Catholiques (CNAFC) Fax (33) 148 78 07 35 E-mail: [email protected] Website: www.afcfrance.org President: Paul de Viguerie Directeur: Olivier Braillon

9. Confédération 8, rue Mériel Protection of consumers' economic interests Nationale du Loge­ F-93104 Montreuil Cedex ment (CNL) Tel. (33) 148 57 04 64 Fax (33) 148 57 28 16 E-mail: [email protected] President: Jean-Pierre Giacomo Administrateur: Philippe Denizot

10. Confédération Syndi­ 53, rue Riquet Protection of consumers' economic interests cale des Familles (CSF) F-75019 Paris Tel. (33) 144 89 86 80 Fax (33) 140 35 29 52 E-mail: [email protected] Website: www.csfriquet.org President: M.Christian Zytynski General Secretary: François Édouard C 237/42 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

11. Familles de France (FF) 28, place Saint-Georges Protection of consumers' economic interests F-75009 Paris Tel. (33) 144 53 45 90 Fax (33) 145 96 07 88 E-mail: [email protected] Website: www.familles-de-france.org President: Henri Joyeux General Secretary: Olivier Degauquier

12. Familles Rurales (FR) 7, cité d'Antin Protection of consumers' economic interests F-75009 Paris Tel. (33) 144 91 88 88 Fax (33) 144 91 88 89 E-mail: [email protected] Website: www.famillesrurales.org President: Thierry Damient Directeur: Jean-Yves Martin

13. Fédération nationale 32, rue Raymond-Losserand Protection of consumers' economic interests des Associations F-75014 Paris d'Usagers des trans­ Tel. (33) 143 35 02 83 ports (FNAUT) Fax (33) 143 35 14 06 E-mail: [email protected] Website: perso.wanadoo.fr/fnaut President: Jean Sivardière General Secretary: Simone Bigorgne

14. Association pour 263, rue de Paris Protection of consumers' economic interests l'Information et la F-93516 Montreuil Cedex Défense des Consom­ Tel. (33) 148 18 84 26 mateurs Salariés de la Fax (33) 148 18 84 82 CGT E-mail: [email protected] (INDECOSA-CGT) Website: www.cgt.fr/indecosa President: Daniel Collet General Secretary: Daniel Tournez

15. Organisation Générale 16, avenue du Château Protection of consumers' economic interests des Consommateurs F-94300 Vincennes (ORGECO) Tel. (33) 101 49 57 93 00 Fax (33) 143 65 33 76 E-mail: [email protected] Website: perso.wanadoo.fr/orgeco/ President: Yves Sirot Sécrétaire Général: Sylvie Martin-Pernot 15.7.2019 EN Official Journal of the European Union C 237/43

Name of the entity Contact details Purpose

16. Union fédérale des 11, rue Guénot Protection of consumers' economic interests Consommateurs- Que F-75011 Paris Choisir (UFC-QUE Tel. (33) 143 48 55 48 CHOISIR) Fax (33) 143 48 44 35 E-mail: [email protected] Website: www.quechoisir.org President: Alain Bazot Directeur: Jean-Louis Redon

17. Union Féminine 6, rue Béranger Protection of consumers' economic interests Civique et Sociale F-75003 Paris (UFCS) Tel. (33) 144 54 50 54 Fax (33) 144 54 50 66 E-mail: [email protected] Website: www.ufcs.org President: Chantal Jannet General Secretary: Elisabeth Leveque

18. Union Nationale des 28, place Saint-Georges Protection of consumers' economic interests Associations Famil­ F-75009 Paris iales (UNAF) Tel. (33) 149 95 36 00 Fax (33) 140 16 12 76 E-mail: [email protected] Website: www.unaf.fr President: Hubert Brin Directeur: Monique Sassier

19. Direction générale de 59, boulevard Vincent Auriol Protection of consumer interests; enquiries; la concurrence, de la F-75703 Paris cedex 13 injunctions consommation et de la répression des fraudes (D.G.C.C.R.F.)

ITALY

Name of the entity Contact details Purpose

1. A.C.U. ASSOCI­ Via Padre Luigi Monti, 20/C Seeks solely to achieve social solidarity by protect­ AZIONE CONSUMA­ I-20162 Milano (MI) ing the rights of consumers and users; prohibited TORI UTENTI tel. (39)02-661 54 11 from pursuing various activities; the main objective fax (39)02-642 52 93 of the association is to secure benefits for con­ [email protected] sumers and users who are disadvantaged owing to www.consumatoriutenti.it; their physical, mental, economic, social or family www.mangiosano.org situation (Art. 3 of the Statutes). C 237/44 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

2. ADICONSUM Via degli Ammiragli, 91 Seeks solely to protect the rights and interests of I-00161 Roma consumers and users including: rights relating to ASSOCIAZIONE tel. (39)06-441 70 21 health, safety and quality of products and services; DIFESA CONSUMA­ fax (39)06-44 17 02 30 appropriate information and fair advertising; fair­ TORI E AMBIENTE [email protected] ness, transparency and equality regarding contrac­ www.adiconsum.it tual relations relating to goods and services; provi­ sion of public services in accordance with quality and efficiency standards; information on responsi­ ble, critical, appropriate and eco-friendly consump­ tion as well as rational energy use; information on the use of money to prevent over- indebtedness and usury; assistance and support for those who fall vic­ tim to usury or need assistance (Art. 1 of the Statutes)

3. ADOC - ASSOCI­ Via Lucullo, 6 Pursues the statutory aim of protecting consumers AZIONE DIFESA ORI­ I-00187 Roma and users by undertaking actions which guarantee ENTAMENTO tel. (39)06-4825849 rights and safeguard a higher standard of living (Art. CONSUMATORI fax (39)06-4819028 2 of the Statutes). [email protected] www.adoc.org

4. ADUSBEF - ASSOCI­ Via Farini, 62 Operates in Italy with the aim of helping, protect­ AZIONE PER LA I-00185 Roma ing, representing and defending users of banking DIFESA DEGLI tel. (39)06-48 18 632 and financial services and those involved with com­ UTENTI DEI SERVIZI fax (39)06-48 18 633 mon investment funds or any other activity directly BANCARI, [email protected] or indirectly related to credit services (Art. 1 of the FINANZIARI, www.adusbef.it Statutes). POSTALI, ED ASSICURATIVI

5. ALTROCONSUMO – Via Valassina, 22 Promotes and defends the interests of consumers ASSOCIAZIONE 20159 Milano (MI) and users of goods and services and undertakes any INDIPENDENTE DI tel. (39)02-668901 initiative liable to guarantee such interests, both CONSUMATORI fax (39)02-66890288 individually and collectively (Art. 2 of the Statutes). [email protected]; [email protected] www.altroconsumo.it

6. ASSOUTENTI – Via Celimontana,38 Pursues the sole aim of protecting users and con­ ASSOCIAZIONE I-00184 Roma (RM) sumers by carrying out social solidarity activities NAZIONALE DEGLI tel. (39)06-68 33 617 and protecting civil rights (Art. 2 of the Statutes). UTENTI DEI SERVIZI fax (39)06-68 67 434 PUBBLICI [email protected] www.assoutenti.it 15.7.2019 EN Official Journal of the European Union C 237/45

Name of the entity Contact details Purpose

7. C.T.C.U. – CENTRO Via Dodiciville, 2 The union of associations and organisations of the TUTELA CONSUMA­ I-39100 Bolzano (BZ) Alto Adige operates solely in the field of consumer TORI UTENTI – VER­ tel. (39)0471-97 55 97 protection. It seeks to protect the interests of con­ BRAUCHERZEN­ fax (39)0471-97 99 14 sumers and users, employing its own and con­ TRALE SUDTIROL www.centroconsumatori.it; sumers' structures and autonomous departments www.euroconsumatori.org; which are separate from the other general activities www.assicurarsibene.it (Art. 1 of the Statutes).

8. CITTADINANZAT­ Via Flaminia, 53 A public participation movement which seeks to TIVA - I-00196 Roma protect human rights by promoting and practising tel. (39)06-36 71 81 social and political rights at national, European and fax (39)06-36 71 83 33 international level. It seeks to eliminate waste and [email protected] combat corruption and, working closely with the www.cittadinanzattiva.it vast consumer movement, safeguard the rights of consumers and users and protect the environment, land, health as well as individual and collective secu­ rity (Art. 1 of the Statutes).

9. CODACONS–COOR­ Viale Mazzini, 73 Pursues the sole aim of protecting, using its own DINAMENTO DELLE I-00195 Roma legitimate means and in particular with recourse to ASSOCIAZIONI PER tel. (39)06-37 25 809 legal instruments, the rights and interests of con­ LA TUTELA fax (39)06-37 01 709 sumers and users, as well as immigrants and DELL'AMBIENTE [email protected] refugees, with regard to public organisations and E LA DIFESA DEI www.codacons.it private producers and providers of goods and ser­ DIRITTI DI UTENTI vices in order to eliminate the market distortions E CONSUMATORI identified by the Commission for abuse and other offences against public administration (Art. 2 of the Statutes).

10. CODICI – CENTRO Viale Guglielmo Marconi, 94 Facilitates independent and democratic social train­ PER I DIRITTI DEL I-00146 Roma ing, without profit-making aims. The centre pursues CITTADINO tel. (39)06-55 30 18 08 the sole objective of carrying out any cultural, fax (39)06-55 30 70 81 social, political and legal activities in order to pro­ [email protected] mote, uphold and protect the rights and interests of www.codici.org consumers and users, and in particular those who are disadvantaged (Art. 3 of the Statutes).

11. CONFCONSUMA­ Via G. Mazzini, 43 Seeks solely to protect consumers and users, with­ TORI _ CONFEDER­ I-43100 Parma (PR) out pursuing profit-making aims, and focuses on AZIONE GENERALE tel. (39)052-12 30 134 achieving social solidarity (Art. 2 of the Statutes). DEI CONSUMATORI fax (39)052-28 57 17 [email protected] www.confconsumatori.it C 237/46 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

12. FEDERCONSUMA­ Via Palestro, 11 Supports, provides training and information and TORI – FEDER­ I-00185 Roma protects all consumers and users, in particular those AZIONE NAZIONALE tel. (39)06-42 02 07 55 who are economically and socially disadvantaged DI CONSUMATORI fax (39)06-47 42 48 09 (Art. 2 of the Statutes). E UTENTI [email protected] www.federconsumatori.it

13. LA CASA DEL Via Bobbio, 6 Operates exclusively at EU, national, regional and CONSUMATORE I-20125 Milano (MI) local level in order to provide information and pro­ tel. (39)02-28 38 92 82 mote, support, protect, represent and defend the fax (39)02-28 38 93 43 individual and collective rights and interests of con­ [email protected] sumers of goods and users of services as well as the www.casadelconsumatore.it various interests of consumers and users in general (Art. 1 of the Statutes).

14. LEGA Via delle Orchidee, 4/A Seeks to promote, organise and enhance as effec­ CONSUMATORI I-20147 Milano (MI) tively as possible the individual and collective tel. (39)02-48 30 36 59 resources of partners with regard to training, infor­ fax (39)02-48 30 26 11 mation and self-protection in order to identify and [email protected] meet the needs of the community; promotes and www.legaconsumatori.it coordinates the setting up of economic bodies based on self-management and the direct involvement of individuals in order to protect salary purchasing power and programmed and conscious consump­ tion; seeks a new development model which takes into account new consumer means so as to deter­ mine and modify the forms of capitalist production, processing and marketing; protects the physical and moral well-being of citizens against production and service companies, including recourse to legal means; helps develop and support the ideals and values of the workers' and tenant farmers' move­ ment, favouring forms of cooperation based on shared and mutual experience (Art. 3 of the Statutes).

15. MOVIMENTO Via Piemonte, 39/A Protects the rights and interests of consumers and CONSUMATORI I-00187 Roma users in general, as referred to in Art. 2 of the law tel. (39)06-48 80 053 of 30y Jul 1998 (No. 281), as well as those of fax (39)06-48 20 227 savers; seeks to improve the quality of life of such [email protected] persons; promotes the development of consumer www.movimentoconsumatori.it culture and provides information and training on sustainable and environmentally compatible con­ sumerism (Art. 2 of the Statutes). 15.7.2019 EN Official Journal of the European Union C 237/47

Name of the entity Contact details Purpose

16. MOVIMENTO DIFESA Via Quintino Sella, 41 Autonomous and non-profit-making association DEL CITTADINO - I-00187 Roma operating in Italy which seeks solely to achieve soli­ onlus tel. (39)06-86 39 92 08 darity and social promotion and protect the rights fax (39)06-86 38 84 06 of citizens, consumers and users (Art. 1 of the [email protected] Statutes). www.helpconsumatori.it

17. UNIONE NAZIONALE Via Duilio, 13 Pursues the statutory aims of representing and pro­ CONSUMATORI I-00192 Roma tecting indiscriminately the interests of all con­ tel. (39)06-32 69 531 sumers, including users of public and private ser­ fax (39)06-32 34 616 vices, in particular those disadvantaged due to their [email protected] weak negotiating position and the lack of informa­ www.consumatori.it tion compared with professionals; defends, if required, legal rights against ordinary and adminis­ trative legal authorities and within international bodies and assists with regard to relations with sup­ pliers of public and private goods and services (Art. 2 of the Statutes).

18. ASSOCONSUM Via Lombardia, 30 In the years immediately after it was founded, Asso- ONLUS. 00187 Roma consum was mainly active in the parliamentary Tel. 06 42009318 field: between 2002 and 2007, at least 600 parlia­ Fax 06 42009322 mentary questions were prompted by its reports. Email: [email protected] www.asso-consum.it As it gradually recruited more staff, it acquired the additional capacity to provide assistance, guidance and training for consumers (both members and non-members) and also free legal advice in the fol­ lowing areas: credit and savings, contracts, telecom­ munications, transport, class actions, health, tourism, the environment, food and privacy.

Asso-Consum has recently been involved in initia­ tives of national significance: namely, the negotia­ tions with Costa Crociere on compensation for the Concordia passengers, the presentation of the referen­ dum on abolishing the reimbursement of political parties' election expenses and the class action against the Banca di Campania in respect of com­ mission charged on highest debit balances.

CYPRUS

Name of the entity Contact details Purpose

1. Competition and Con­ Tel.: (357) 22 86 71 53 The aim of the service is to safeguard consumers' sumer Protection Ser­ Fax: (357) 22 37 51 20 health, safety and economic interests. The service is vice of the Ministry of Email: [email protected] responsible for both the adoption of EU Directives Commerce, Industry and the application of harmonized legislation. and Tourism C 237/48 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

2. Cypriot Consumers Tel.: (357) 22 51 61 12/3/4 The aim of the association is to defend consumers' Association Fax: (357) 22 51 61 18 rights as laid down by the United Nations and the Email: [email protected] and EU and to educate consumers so that they are fully [email protected] aware of their rights and obligations. www.cyprusconsumers.org.cy

3. Cyprus Consumers Tel.: (357) 22 31 31 11 The aim is to defend and to promote all consumers' and Quality of Life (357) 22 46 30 03 interests indiscriminately and to safeguard their Fax: (357) 22 46 30 77 rights to a comfortable and healthy life in a sustain­ Email: [email protected] able and developed environment. www.consumersunion.org.cy

LATVIA

Name of the entity Contact information Purpose

1. Patērētāju tiesību Tālr: (371) 73 38 026 To implement the protection of consumer rights aizardzības centrs Fakss: (371) 73 38 024 and interests. E-pasts: [email protected] www.ptac.gov.lv

LITHUANIA

Name of the entity Contact information Purpose

1. Nacionalinė vartotojų Vilniaus g. 25, The National Service for the Protection of Consumer teisių apsaugos taryba LT-01119, Vilnius, Lietuva Rights is a government institute, responsible for prie Teisingumo Tel.: (370) 52 62 67 51 conducting consumer protection policy and coordi­ ministerijos Fax.: (370) 52 79 14 66 nating the activity of inspectorate institutions for El. p. [email protected] product safety and the defence of consumer rights. www.nvtat.lt

LUXEMBOURG

Name of the entity Contact details Purpose

1. Union luxembour­ 55, rue des Bruyères Information, education, protection, consumer pro­ geoise des consomma­ L-1274 Howald tection, legal services, consultation with experts, teurs nouvelle asbl Tel: (352) 49 60 22-1 legal assistance, representation with public Fax: (352) 49 49 57 authorities. E-mail: [email protected] Website: www.ulc.lu 15.7.2019 EN Official Journal of the European Union C 237/49

Name of the entity Contact details Purpose

2. Automobile Club du 54, route de Longwy Protects and promotes the interests of car drivers as Grand-Duché de Lux­ L-8007 Bertrange consumers. embourg asbl Tel.: (352) 45 00 45-1 Fax: (352) 45 04 55 E-Mail: [email protected] www.acl.lu

HUNGARY

Name of the entity Contact details Purpose

1. Fogyasztóvédelmi Logodi u. 22-24 Representation and protection of the interests of Egyesületek Országos H-1012 Budapest, Hungarian consumers. Szövetsége Tel.: (36) 1 31 17 030 Fax: (36)1 33 17 386 e-mail: [email protected] Collaborates on formulating and legislating national Contact: dr.Baranovszky consumer protection policy, and maintains relations György, President with domestic and foreign consumer protection organisations.

2. Országos Balaton u. 27 General representation and protection of consumer Fogyasztóvédelmi H-1055 Budapest interests and enforcement of their rights. Collabo­ Egyesület (OFE) Tel.: (36) 1 31 17 030 rates on formulating and legislating consumer pro­ Fax: (36) 1 33 17 386 tection policy and setting official prices; assists with obtaining legal redress.

3. Magyar Energiafo­ Fö u. 68 Represents, protects and enforces the interests of gyasztók H-1027 Budapest Hungarian energy consumers. Collaborates on the Szövetségenek (MESZ) Tel.: (36)1 22 41 478 regulation of matters of energy management con­ Fax: (36)1 22 41 478 cerning small and large consumers and provides legal advice.

4. Csepeli Petz Ferenc u. 8 General representation and protection of consumer Fogyasztóvédelmi H-1211 Budapest interests and enforcement of their rights. Egyesület Tel.: (36)1 42 54 507 Fax: (36)1 42 54 507

5. Magyar Autóklub Rómer Flóris u. 4/a Protection of the motoring interests of association Egyesület (MAK) H-1024 Budapest members. Tel.: (36) 134 51 800 Fax: (36) 1 34 51 801

6. Csalán Környezet és Kossuth L. u. 1, II/2 Representation and protection of the interests of Természetvédö H- 8200 Veszprém Hungarian consumers. Collaborates on formulating Egyesület Tel.: (36)-88 57 83 90 and legislating national consumer protection policy, Fax: (36) 88 57 83 91 and maintains relations with domestic and foreign E-Mail: [email protected] consumer protection organisations. C 237/50 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

7. Fogyasztói Thaly Kálmán utca 22-24.1./4. The aim of the organisation is to enforce con­ Jogérvényesítő 1096 Budapest sumers' rights; to expose infringements affecting Szervezet (FJSZ) E-Mail: [email protected] consumers; safeguard consumers' interests; raise Representative: Dr. Márk Erdélyi, President awareness of consumers' rights; support consumer protection activities carried out by the state and other bodies; to extend consumers' rights, and take steps to make protection more effective.

8. Pénzügyi Ismeretter­ Mátyás tér 17. 3. 9. Developing consumer awareness; understanding, jesztő és Érdek- 1084 Budapest, knowledge and protection of local and national con­ képviseleti Egyesület e-mail: [email protected] sumer interests; shaping and developing national (PITEE) Representative: Dr Dénes Lázár, President consumer behaviour; examining, presenting and researching consumer behaviour; providing con­ sumer protection services, promoting consumer information and lobbying, helping to make con­ sumer protection more effective; supporting con­ sumers in legal disputes with utility companies, telecommunication companies, financial institutions, financial service providers, insurance companies, insurance brokers, parking companies, travel agents, estate agents and all other commercial companies.

MALTA

Name of the entity Contact Details Purpose

1. Malta Competition Godwin Mangion To enforce the corresponding national legislation and Consumer Affairs Director General transposing: Authority Malta Competition and Consumer Affairs Authority (MCCAA) Mizzi House National Road — Council Directive 84/450/EEC of 10 September Blata l-Bajda HMR9010 1984 on the approximation of the laws, regula­ Malta tions and administrative provisions of the Mem­ e-mail: [email protected] ber States concerning misleading advertising and tel: +356 21496919 subsequent amendments to the Directive;

— Directive 97/7/EC of the European Parliament and of the Council of 20y Ma 1997 on the pro­ tection of consumers in respect of distance contracts;

— Directive 2005/29/EC of y11 Ma 2005 concern­ ing unfair business-to-consumer commercial practices in the internal market and amending Directives 84/450/EEC, 97/7/EC, 98/27/EC and 2002/65/EC and Regulation (EC) No 2006/2004 (Unfair Commercial Practices Directive); 15.7.2019 EN Official Journal of the European Union C 237/51

Name of the entity Contact Details Purpose

— Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regula­ tions and administrative provisions of the Mem­ ber States concerning consumer credit and sub­ sequent amendments to the Directive;

— Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts;

— Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of con­ tracts negotiated away from business premises.

2. Malta Tourism Marie Louise Mangion To enforce the corresponding national legislation Authority Director transposing: Malta Tourism Authority Auberge d'Italie Triq il-Merkanti — Directive 94/47/EC of the European Parliament Valletta and the Council of 26 October 1994 on the Malta protection of purchasers in respect of certain Tel: 22915045 / 22915058 aspects of contracts relating to the purchase of Email: [email protected] the right to use immovable properties on a timeshare basis;

— Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours.

Both Directives have been transposed to by virtue of the Malta Travel and tourism Services Act (Cap. 409).

3. Broadcasting 7, Mile End Road To enforce the corresponding national legislation Authority Ħamrun transposing Council Directive 89/552/EEC of Malta 3 October 1989 on the coordination of certain pro­ Tel: +356 21 221281 visions laid down by Law, Regulation or Administra­ Fax: +356 21 240855 tive Action in Member States concerning the pursuit Email: [email protected] of television broadcasting activities (and as subse­ quently amended).

4. Medicines Authority Patricia Vella Bonanno To enforce the corresponding national legislation Chief Executive Officer transposing Council Directive 92/28/EEC of 203, Level 3, 31 March 1992 regarding advertising of medicinal Rue D'Argens, products for human use. Gżira GŻR 1368, MALTA Tel: (+356) 2343 9112 The Medicines Products (Injunction to advertising) Fax: (+356) 2343 9161 Regulations, 2008 are foreseen to be published in Email: [email protected] the Government Gazette of Malta in January / February 2008. C 237/52 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact Details Purpose

5. Malta Communica­ Philip Micallef To enforce the corresponding national legislation tions Authority Chairman transposing: Malta Communications Authority Valletta Waterfront Pinto Wharf Directive 2000/31/EC of the European Parliament Floriana FRN1913 and of the Council of 8 June 2000 on certain legal Tel: +356 2133 6840 aspects of information society services, in particular Fax: +356 2133 6846 electronic commerce, in the Internal Market. E-mail: [email protected] website: www.mca.org.mt Electronic Commerce (General) Regulations (LN251/06), Regulation 15

Regulations made in accordance with Article 25 of the Electronic Commerce Act (Cap. 426)

6. L-Ghaqda tal-Kon­ Consumers' Association - Malta, To enforce the corresponding national legislation sumaturi [Consumer 43/10, St.Zachary Street transposing: Association – Malta] Valletta, VLT 04, Malta Tel: 00356 21239091 — Council Directive 84/450/EEC of 10 September Tel: 00356 79836128 1984 on the approximation of the laws, regula­ President tions and administrative provisions of the Mem­ Mr. Benny Borg Bonello ber States concerning misleading advertising and [email protected] subsequent amendments to the Directive; [email protected]

— Directive 97/7/EC of the European Parliament and of the Council of 20y Ma 1997 on the pro­ tection of consumers in respect of distance con­ tracts;

— Directive 2005/29/EC of 11y Ma 2005 concern­ ing unfair business-to-consumer commercial practices in the internal market and amending Directives 84/450/EEC, 97/7/EC, 98/27/EC and 2002/65/EC and Regulation (EC) No 2006/2004 (Unfair Commercial Practices Directive);

— Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regula­ tions and administrative provisions of the Mem­ ber States concerning consumer credit and sub­ sequent amendments to the Directive;

— Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts;

— Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of con­ tracts negotiated away from business premises. 15.7.2019 EN Official Journal of the European Union C 237/53

Name of the entity Contact Details Purpose

7. Association For Con­ Pope Pius XII, Flat 4, Mountbatten Street, Blata To enforce the corresponding national legislation sumer Rights (Malta) l-Bajda transposing: Hamrun HMR 1579, Malta Tel: 356 21246289 — Council Directive 84/450/EEC of 10 September Email: [email protected] 1984 on the approximation of the laws, regula­ President tions and administrative provisions of the Mem­ Stefan Xuereb ber States concerning misleading advertising and Email: [email protected] subsequent amendments to the Directive; Tel No: 21432661 Mobile: 79233333 Hon General Secretary Grace Attard — Directive 97/7/EC of the European Parliament Email: [email protected] and of the Council of 20y Ma 1997 on the pro­ Tel no: 356 21488391 tection of consumers in respect of distance con­ Mobile no: 356 99225445 tracts;

— Directive 2005/29/EC of 11y Ma 2005 concern­ ing unfair business-to-consumer commercial practices in the internal market and amending Directives 84/450/EEC, 97/7/EC, 98/27/EC and 2002/65/EC and Regulation (EC) No 2006/2004 (Unfair Commercial Practices Directive);

— Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regula­ tions and administrative provisions of the Mem­ ber States concerning consumer credit and sub­ sequent amendments to the Directive;

— Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts;

— Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of con­ tracts negotiated away from business premises.

NETHERLANDS

Name of the entity Contact details Purpose

1. Consumentenbond Enthovenplein 1 Seeks to enable consumers to make easier and better Postbus 1000 choices in a sustainable and socially justifiable NL-2500 BA Den Haag society. Nederland Tel. (31-70) 445 45 45 Fax (31-70) 445 45 96 1e) Koos Peters, [email protected] 2e) Wibo Koole, [email protected] Website: www.consumentenbond.nl C 237/54 EN Official Journal of the European Union 15.7.2019

AUSTRIA

Name of the entity Contact details Purpose

1. Wirtschaftskammer Wirtschaftskammer Österreich Represents and promotes the common interests of Österreich Wiedner Hauptstraße 63 its members and of industry and trade and individ­ A-1045 Wien ual members (§ 1 of the Wirtschaftskammergesetz = Tel. (43-1) 501 05 42 96 Chamber of Commerce Act). Protects the collective Fax (43-1) 50 20 62 43 interests of consumers pursuant to § 28(1), E-mail: [email protected] § 28(a)(1), § 29(1) of the KSchG and § 1, § 2(1) und § 14(1) of the UWG.

2. Bundesarbeitskammer Bundesarbeitskammer Represents and promotes the social, economic, Prinz-Eugen-Straße 20-22 occupational and cultural interests of workers; con­ A-1040 Wien tributes towards improving the economic and social Tel. (43-1) 501 65 25 50 situation of workers and their families, implements Fax (43-1) 501 65 25 32 measures in matters relating to education, culture, E-mail: [email protected] environmental protection, consumer protection, organisation of leisure time, protection and promo­ tion of health and living conditions and the promo­ tion of full employment; involved in establishing prices and competition rules; provides advice and legal protection in matters pertaining to labour law and social law, including representation. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

3. Präsidentenkonferenz Präsidentenkonferenz der Landwirtschaftskam­ Promotes the national economic role of agriculture der Landwirtschafts­ mern and forestry and represents their economic interests. kammern Österreichs Österreichs Protects the collective interests of consumers pur­ Löwenstraße 12 suant to § 1, § 2(1) und § 14(1) of the UWG. A-1010 Wien Tel. (43-1) 534 41 85 00 Fax (43-1) 534 41 85 09 E-mail: [email protected]

4. Österreichischer Gew­ Österreichischer Gewerkschaftsbund Represents the social, economic and cultural inter­ erkschaftsbund Hohenstaufengasse 10-12 ests of all gainfully employed people other than the A-1010 Wien self-employed (manual workers, white-collar work­ Tel. (43-1) 53 44 44 05 ers, public servants, including apprentices or per­ Fax (43-1) 53 44 45 52 sons in a similar situation), the unemployed, even if E-mail: [email protected] they have not yet had the opportunity to be gain­ fully employed (other than in self-employment), pupils and students who intend to go into gainful employment (other than self-employment) and other occupational groups (such as freelancers or people working in private practice), provided they can be compared, in terms of their activity, with people who are gainfully employed other than in self- employment. Protects the collective interests of con­ sumers pursuant to § 1, § 2(1) und § 14(1) of the UWG. 15.7.2019 EN Official Journal of the European Union C 237/55

Name of the entity Contact details Purpose

5. Verein für Kon­ Verein für Konsumenteninformation Advises, informs and protects consumers against sumenteninformation Mariahilferstraße 81 misleading and unfair advertising and sales methods, A-1010 Wien and in legal matters pertaining to the purchase of Tel. (43-1) 58 87 73 33 goods and services. Protects the collective interests Fax (43-1) 588 77 75 of consumers pursuant to § 1, § 2(1) und § 14(1) of E-mail: [email protected] the UWG.

6. Österreichischer Lan­ Österreichischer Landarbeiterkammertag Promotes cooperation between chambers of agricul­ darbeiterkammertag Marco d'Aviano-Gasse 1 tural workers, provides advice and deals with com­ A-1015 Wien mon matters that fall within the sphere of responsi­ Tel. (43-1) 512 23 31 bility of the chambers of agricultural workers Fax (43-1) 512 23 31/ 70 (employees' section). Protects the collective interests E-mail: [email protected] of consumers pursuant to § 28(1), § 28(a)(1) and § 29(1) of the KSchG.

7. Österreichischer Österreichischer Seniorenrat Ensures that all economic, social and cultural facili­ Seniorenrat (Bundesaltenrat Österreichs) ties are accessible to the older generation in keeping Sperrgasse 8-10/III with its needs; contributes towards solving problems (Bundesaltenrat A-1150 Wien of social, old-age and health policy, and supports Österreichs) Tel. (43-1) 892 34 65 the provision of advice, information and care for the Fax (43-1) 892 34 65 / 24 elderly. Protects the collective interests of consumers E-mail: [email protected] pursuant to § 28(1), § 28(a)(1) and § 29(1) of the KSchG.

8. Schutzverband gegen Schutzverband gegen den unlauteren Combats unfair competition, especially trade libel in den unlauteren Wettbewerb economic life. Protects the collective interests of Wettbewerb Schwarzenbergplatz 14 consumers pursuant to § 1, § 2(1) und § 14(1) of A-1040 Wien the UWG. Tel. (43-1) 514 50 32 92 Fax (43-1) 505 78 93 E-mail: [email protected]

9. Bundeswettbewerbs­ Radetzkystrasse 2, 1. Stock, A-1030 Vienna. The Federal Competition Authority was established behörde Tel. ++43(0)1 245 08 - 0 in 2002 as an independent, monocratic investiga­ Fax: ++43(0)1 587 42 00 tion authority on competition matters for the pur­ email: [email protected] poses of maintaining effective competition, combat­ ing cases of distortion or restriction of competition within the meaning of Austrian antitrust law or European competition rules, and ensuring compati­ bility with Community law and the decisions of reg­ ulators in the application of antitrust law (Section 1 of the Competition Act).

Under Section 2(1) point 7 of the Competition Act, the tasks of the Federal Competition Authority now include the filing of actions for injunctive relief pur­ suant to Section 14(1) of the 1984 Unfair Competi­ tion Act (UWG), BGBl. No 448, in its latest applica­ ble version. C 237/56 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose In the carrying out of the tasks of the Federal Com­ petition Authority, it was found that cases of abuse of market power often also concern unfair competi­ tion. The Federal Competition Authority has there­ fore been granted a comprehensive and wide-rang­ ing right to bring actions for injunctions in the interest of consumers in the field of fair trading law. Like the Office of Fair Trading (OFT) in the UK, the Federal Competition Authority is now also responsi­ ble for the enforcement both of competition laws and consumer protection laws.

In line with established practice and case law, the granting of the right to take actions for injunctions to the associations and entities listed in Section 14 UWG - and also to the Federal Competition Author­ ity - ensures that in addition to the interests of com­ petitors, consumer interests are also taken into account by the entities in question.

In accordance with Section 14 in conjunction with Sections 1 and 2(1) UWG (in the currently applica­ ble version), within the meaning of Article 3(a) of Directive 98/27/EC the Federal Competition Author­ ity is also competent to protect the collective inter­ ests of consumers as referred to in Directive 84/450/EEC on misleading advertising.

POLAND

Name of the entity Contact details Purpose

1. Rzecznik Praw Biuro Rzecznika Praw Obywatelskich Under Article 208 of the Constitution of the Repub­ Obywatelskich Al. Solidarności 77 lic of Poland, the Commissioner for Citizens' Rights PL-00-090 Warszawa shall safeguard the freedoms and rights of persons tel.:centrala: (48 22) 551-77-00 and citizens specified in the Constitution and other tel.:przyjęcia interesantów: (48 22) 551-77-60; normative acts. 551-78-11 fax: (48 22) 827-64-53

His specific responsibilities were laid down in the Act of 15y Jul 1987 on the Commissioner for Citi­ zens' Rights (consolidated text: Official Gazette 2001 No. 14 p.147)

The Commissioner for Citizens' Rights takes appro­ priate action under the Act if he is informed of any infringement of freedoms or human and civil rights. 15.7.2019 EN Official Journal of the European Union C 237/57

Name of the entity Contact details Purpose

2. Rzecznik Biuro Rzecznika Ubezpieczonych The Insurance Ombudsman acts on the basis of the Ubezpieczonych Aleje Jerozolimskie 44 Act of 22y Ma 2003 on the supervision of insur­ PL-00 – 024 Warszawa ance and pensions and on the Insurance Ombuds­ Tel. (48 22) 33 37392 man. Under the Act, the Insurance Ombudsman can (48 22) 33 37328 request clarification from insurance companies, the Fax: (48 22) 33 37 329 Polish Motor Insurers' Bureau and the Insurance E mail: [email protected] Guarantee Fund on:

— individual matters, at the request of the policyholder;

— general insurance conditions or internal regula­ tions which, in the view of the Insurance Ombudsman, are disadvantageous for policy­ holders and;

— non-compliant insurance services provided by insurers.

In addition, the Insurance Ombudsman is autho­ rised to refer to the Finance Minster issues concern­ ing mandatory insurance or to call for possible changes in the regulations on mandatory insurance.

3. Rzecznik Miejski/Powiatowy Rzecznik Konsumentów – Under the Act of 15 December 2000 on Competi­ Konsumentów some 360 throughout the country tion and Consumer Protection (Official Gazette Miejski Rzecznik Konsumentów 2003 No. 86, p. 804 with subsequent changes), the w Warszawie Regional and Municipal Consumer Ombudsmen Ul. Górskiego 7 represent the local authorities in the field of con­ PL-00-033 Warszawa sumer protection. T: (48 22) 826 17 12; T/F: (48 22) 827 76 37 e-mail: [email protected] The main responsibilities of the Consumer Ombuds­ [email protected] man are:

1) to ensure free consumer advice and legal infor­ mation in the field of consumer protection;

2) to propose new regulations and changes to regu­ lations in local legislation in the field of con­ sumer protection;

3) to take action against businesses in cases con­ cerning the protection of consumer rights and interests;

4) to cooperate with the appropriate local branch of the Office for Consumer Protection, the Trade Inspectorate and consumer organisations; C 237/58 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

5) to undertake other tasks as described in the Act or in specific regulations.

The Consumer Ombudsman can, in particular, insti­ tute legal proceedings on behalf of consumers and, with their agreement, intervene in consumer protec­ tion proceedings already in progress.

4. Organizacje 1) Federacja Konsumentów Under Article 39 of the Act of 15 December 2000 Konsumenckie Rady Krajowej Federacji Konsumentów: on Competition and Consumer Protection (Official Plac Powstańców 1 Gazette 2003 No. 86, p. 804 with subsequent PL-00-030 Warszawa, changes), consumer organisations are empowered to tel./fax: (48 22) 827 51 05, represent consumer interests in cases against admin­ www.federacja-konsumentow.org.pl istrative bodies and local authorities and can partici­ E-mail: pate in the creation of national consumer policy. [email protected]

The organisations mentioned in section 1 have the right to: 2) Stowarzyszenie Konsumentów Polskich ul. Nowowiejska 25, PL-00-665 Warszawa 1) express their opinion on draft legislation and tel.: (48 22) 660 52 71 other documents concerning consumer rights fax: (48 22) 825 68 31 and interests; e-mail: [email protected] http://www.skp.pl/ 2) develop and promote consumer education programmes;

3) carry out tests of products and services and pub­ lish the results of such tests;

4) publish magazines, research projects, brochures and leaflets;

5) run a free consumer advice service and provide free help to consumers in settling their claims, unless the organisation's rules of operation require a fee to be charged for such services;

6) participate in standardisation work;

7) complete assignments on a national level in the field of consumer protection, as commissioned by national and local government bodies;

8) apply for subsidies from public funds to under­ take the assignments specified in point 7 above. 15.7.2019 EN Official Journal of the European Union C 237/59

PORTUGAL

Name of the entity Contact details Purpose

1. Associação de Con­ Telf.: (351) 296 62 97 26 Promote public actions aimed at consumer informa­ sumidores da Região Fax: (351) 296 62 97 26 tion, awareness and education; encouraging and Autónoma dos Açores Email: [email protected] preparing consumers to defend their interests; [email protected] web site: www.acra.pt Conduct studies and issue opinions, processing and publishing them when necessary;

Create a legal advisory service for consumers in accordance with the terms to be defined by the Sec­ retary General;

Undertake or order analyses, tests and other exami­ nations on the quality of products;

Promote various types of meetings to discuss prob­ lems that affect Consumers.

2. Associação de Con­ Tel. (351) 239 40 48 40 Protection of consumers that are its members and sumidores de Portugal Fax: (351) 239 40 47 38 consumers in general; Email: [email protected] Website: http://planeta.clix.pt/acop Promote, diffuse and oversee application and respect for the consumer rights recognised under the Con­ stitution and by law;

Study all issues that are of interest to consumers and seek solutions to them.

3. Associação de Con­ Tel. (351) 265 23 79 70 Defend consumers in general. sumidores de Setúbal Fax (351) 265 23 79 70 Email: [email protected]

4. DECO - Associação Rua Artilharia Um, n.o 79 - 4o The purpose of this association is to defend the Portuguesa para 1269-160 LISBOA rights and legitimate interests of consumers a Defesa dos Tel: 21 371 02 00 Consumidores Fax: 21 371 02 99 E-mail: [email protected] Web: www.deco.proteste.pt

ROMANIA

Name of the entity Contact details Purpose

1. Asociatia pentru Pro­ APC Romania Represents consumers and promotes their interests, tectia Consumatorilor Intr. Licurici 2, Bloc 2, Ap. 2, Sector 3, offers information for consumers and provides din România (APC - Bucureşti, România, RO-030894 education. România) Tel/fax: +40-(21)-311.02.43 Email: [email protected] Web: www.apc-romania.ro C 237/60 EN Official Journal of the European Union 15.7.2019

SLOVENIA

Name of the entity Contact details Purpose

1. Društvo za varstvo Tel.: (386 2) 251 68 83 Non-governmental consumer organisation potrošnikov Maribor Trubarjeva 3 SLO - 2000 Maribor According to articles 74, 75 and 76 of the Slove­ nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

2. Mednarodni inštitut za Tel.: (386 1) 474 06 00 Non-governmental consumer organisation potrošniške raziskave Fax.: (386 1) 433 33 71 [email protected] Frankopanska 5 According to articles 74, 75 and 76 of the Slove­ SLO – 1000 Ljubljana nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

3. Obalno združenje Tel.: 386 5 628 87 50 Non-governmental consumer organisation potrošnikov Koper Fax.: 386 5 654 08 80 [email protected] Dolga reber 5, According to articles 74, 75 and 76 of the Slove­ SLO - 6000 Koper nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

4. Varstvo potrošnikov Tel.: (386 3) 541 26 05 Non-governmental consumer organisation Celje Fax.: (386 3) 492 35 11 [email protected] Gledališka ul. 2 According to articles 74, 75 and 76 of the Slove­ p.p. 297 nian Consumer Protection Law, “the Chambers of SLO – 3000 Celje commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

5. Zavod za varstvo Tel.: (386 1) 256 88 77 Non-governmental consumer organisation potrošnikov Fax.: (386 1) 256 88 77 [email protected] Koprska 94 According to articles 74, 75 and 76 of the Slove­ SLO – 1000 Koper nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

6. Združenje Tel.: (386 4) 236 25 40 Non-governmental consumer organisation potrošnikov Goren­ [email protected] jske Kranj Bertoncljeva 23 SLO – 4000 Kranj According to articles 74, 75 and 76 of the Slove­ nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”. 15.7.2019 EN Official Journal of the European Union C 237/61

Name of the entity Contact details Purpose

7. Združenje Fax.: (386 7) 814 91 49 Non-governmental consumer organisation potrošnikov Posavja [email protected] Cesta Krških žrtev 23 SLO – 8270 Krško According to articles 74, 75 and 76 of the Slove­ nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

8. Združenje Tel.: (386 2) 5349 390 Non-governmental consumer organisation potrošnikov Pomurja Fax.: (386 2) 5349 391 [email protected] Trg zmage 4 According to articles 74, 75 and 76 of the Slove­ SLO – 9000 Murska Sobota nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

9. Združenje Tel.: (386 5) 333 41 43 Non-governmental consumer organisation potrošnikov Fax.: (386 5) 334 651 Primorske [email protected] Ur. Gradnikove brigade 33 According to articles 74, 75 and 76 of the Slove­ SLO - 5000 Nova Gorica nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

10. Združenje Tel.: (386 3) 566 90 40 Non-governmental consumer organisation potrošnikov Zasavja Fax.: (386 3) 566 90 41 [email protected] Cesta zmage 33 According to articles 74, 75 and 76 of the Slove­ SLO – 1410 Zagorje ob Savi nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

11. Zveza potrošnikov Tel.: (386 1) 474 06 00 Non-governmental consumer organisation Slovenije – društvo Fax.: (386 1) 433 33 71 [email protected] Frankopanska 5 According to articles 74, 75 and 76 of the Slove­ SLO – 1000 Ljubljana nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

12. Zveza potrošniških Tel.: (386 2) 534 93 90 Non-governmental consumer organisation združenj Slovenije Fax.: (386 2) 534 93 91 [email protected] Trg zmage 4 According to articles 74, 75 and 76 of the Slove­ SLO – 9000 Murska sobota nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”. C 237/62 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

13. Gospodarska zbornica Tel.: (386 1) 589 80 00 Chamber of Commerce of Slovenia Slovenije Fax.: (386 1) 589 81 00 [email protected] Dimičeva 13 According to articles 74, 75 and 76 of the Slove­ SLO – 1000 Ljubljana nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

14. Obrtna zbornica Tel.: (386 1) 583 05 00 Chamber of Craft of Slovenia Slovenije Fax: (386 1) 505 43 73 [email protected] Celovška 71 According to articles 74, 75 and 76 of the Slove­ SLO – 1000 Ljubljana nian Consumer Protection Law, “the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights”.

SLOVAKIA

Name of the entity Contact details Purpose

1. Združenie Palisády 22, Representation of consumers in court. Providing slovenských Bratislava expert consultation. Mediating solutions in disputes spotrebiteľov Tel. (421) 2 54 41 11 48 between consumers and sellers. Fax. (421) 2 54 41 11 48 E-mail: [email protected] web: www.isnet.sk/zss

2. Ochrana spotrebiteľa Obrancov mieru 2, Mediating solutions in disputes between consumers Oravy Dolný Kubín and sellers. Tel. (421) 435 88 61 23 Mob. (421) 907 24 21 11 E-mail: [email protected]

3. Asociácia užívateľov Skuteckého 30, Banská Bystrica Representation of consumer interests in court. služieb Tel. (421) 484 13 87 08 E-mail: [email protected] www: www.asu.sk

4. Infospot, informačné Žabotova 2, Out of court settlement of consumer disputes, rep­ a spotrebiteľské Bratislava resentation in court, representation at the bodies of centrum Tel. (421) 252 49 19 11 national administration. Mob. (421) 905 25 00 05 E-mail: [email protected] 15.7.2019 EN Official Journal of the European Union C 237/63

Name of the entity Contact details Purpose

5. Spotrebiteľská Horný val 24, Resolving consumer disputes through out of court informačná agentúra Žilina settlements; representation of consumers in court. Tel. (421) 415 62 59 92 Fax. (421) 415 00 08 33 E-mail: [email protected]

6. Združenie na ochranu Šrobárova 2676/30, Protection of consumer rights at the place of settle­ práv spotrebiteľov Poprad ment; representation of consumers in court. v Poprade Tel. (421) 908 32 74 64 E-mail: [email protected]

7. Združenie Stavbárska 60, Representation of consumers and the submission of bratislavských Bratislava requests for court orders. spotrebiteľov Tel. (421) 903 84 72 92 E-mail: [email protected]

8. Združenie občianskej Mraziarenská 3, Representation of consumers in consumer disputes sebaobrany Bratislava especially for monopoly supply services. Tel. (421) 255 41 01 75 Mob. (421) 904 88 32 49 / (421) 903 70 34 73 E-mail: [email protected] web: www.sebaobrana.szm.sk

9. Asociácia Ul. 17. Novembra 14, Provision of advisory services; help for consumers spotrebiteľských sub­ Stará Ľubovňa in court. jektov Slovenska Tel. (421) 52 432 60 47 Fax. (421) 52 432 60 47 E-mail: [email protected] web: www.spotrebiteliask.sk

10. Regionálne združenie Kapisztoryho 1, Provision of advisory services; help for consumers spotrebiteľov Nové Zámky in court Regionspot Tel. (421) 35 42 32 64

11. Združenie na ochranu Ipeľská 5 Protection of consumer rights of owners and renters práv spotrebiteľov Bratislava 821 07 of flats vlastníkov a nájomcov E-mail: [email protected] bytov C 237/64 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

12. European Information Dobrianskeho 1580, Protection of consumer rights and interests. Provi­ Society Institute, o.z. Vranov nad Topľou sion of advisory service, resolving consumers dis­ (EISI) E-mail: [email protected] putes through out of court settlements, representa­ Web: www.eisonline.org tion of consumers in court. Educate consumers, raise consumer awareness.

13. Spoločnosť ochrany Nábrežie Jána Pavla II. 439/16 Alternative dispute resolution and online dispute spotrebiteľov S.O.S. 058 01 Poprad resolution, collective redress, advocacy, education Poprad e-mail: [email protected] and publishing activities, daily advisory centre for web: www.sospotrebitelov.sk consumers, national and international activities tel.: 00421 52 286 1300 focused on consumer rights protection and better enforcement of the law

14. Úžera.org Jazerná 19, Nové Zámky Representation of consumers in court. Providing Mob. (421) 949 180 674 expert consultation. Alternative dispute resolution. Email: [email protected] Collective defence of consumer rights. Educating web: www.uzera.org consumers and suppliers.

15. Asociácia bankových M.R. Štefánika 12, Martin Representation of consumers in court. Mediating klientov Email: [email protected] solutions in disputes between consumers and banks. web: www.asbk.sk

FINLAND

Name of the entity Contact details Purpose

1. Kuluttaja-asiamies Tel. (358 9) 772 61 Supervises marketing aimed at consumers and con­ Fax (358 9) 772 67 557 sumer contract conditions; E-mail [email protected] web: www.kuluttajavirasto.fi Also supervises compliance of radio and television advertising with ethical principles and with regula­ tions governing the protection of minors.

2. Kuluttajat — Kon­ Tel. (358 9) 877 50 120 Monitors the effectiveness and progress of consumer sumenterna ry Fax (358 9) 877 50 120 protection. E-mail: [email protected] web: www.kuluttajat-konsumenterna.fi

3. Suomen Kuluttajaliitto Tel. (358 9) 454 22 10 Monitors consumers' market interests using civil Fax (358 9) 454 22 120 action. E-mail [email protected] web: www.kuluttajaliitto.fi 15.7.2019 EN Official Journal of the European Union C 237/65

Name of the entity Contact details Purpose

4. Kuluttajavirasto Tel. (358 9) 772 61 Monitors package travel and security for this. Fax (358 9) 772 67 557 E-mail [email protected] web: www.kuluttajavirasto.fi

5. Rahoitustarkastus Tel (358 10) 831 51 Supervises consumer credit marketing and contract Fax (358 10) 831 53 28 conditions, together with the consumer ombudsman. E-mail [email protected] web: www.rahoitustarkastus.fi

6. Lääkelaitos Tel. (358 9) 47 33 41 Supervises advertising of medicines. Fax (358 9) 71 44 69 E-mail [email protected] web: www.laakelaitos.fi

7. Sosiaali- ja terveyden­ Tel. (358 9) 396 72 70 Supervises tobacco and alcohol advertising. huollon tuotevalvon­ Fax (358 9) 39 67 27 97 takeskus web: www.sttv.fi

8. Viestintävirasto Tel. (358 9) 69 661 Monitors television and radio advertising, taking Fax (358 9) 69 66 410 into account: E-mail [email protected] web: www.ficora.fi — regulations on ethical principles and the protec­ tion of minors which affect advertising and tele­ vision advertising;

— alcohol and tobacco advertising.

9. Vakuutusvalvontavi­ Tel. (358 9) 415 59 50 Supervises insurance marketing and the use of rasto Fax (358 9) 415 59 660 insurance conditions. E-mail [email protected] web www.vakuutusvalvonta.fi

SWEDEN

Name of the entitiy Contact details Purpose

1. Konsumentverket/ Tel: (46) 8 429 05 00 The Konsumentverket is the national-level adminis­ Konsumentombuds­ Fax: (46) 8 429 89 00 trative authority for consumer affairs and is tasked mannen E-mail: [email protected] with the safeguarding of consumers' interests. Web: www.konsumentverket.se C 237/66 EN Official Journal of the European Union 15.7.2019

UK

Name of the entity Contact details Purpose

1. Competition and Mar­ Tel. 0203 738 6000 The CMA is a non-ministerial Government depart­ kets Authority (CMA) The Competition and Markets Authority ment which works to promote competition for the Victoria House benefit of consumers. It aims to make markets work 34-63 Southampton Row well for consumers, businesses and the economy. London WC1B 4AD United Kingdom www.gov.uk/government/organisations/ competition-and-markets-authority [email protected]

2. The Information Com­ Tel. 01625 545 700 The Information Commissioner has a number of missioner's office (for­ Fax 01625 524 510 specific duties under the Data Protection and Free­ merly The Informa­ Information Commissioner's Office Wycliffe dom of Information Acts. tion Commissioner) House Water Lane Wilmslow Cheshire SK9 5AF United Kingdom http://www.informationcommissioner.gov.uk [email protected]

3. The Civil Aviation Tel. 020 7379 7311 The CAA has several specific functions, including Authority Civil Aviation Authority furthering the reasonable interest of users of air CAA House transport services and protection against the conse­ 45-59 Kingsway quences of failure on the part of air transport London organizers. WC2B 6TE United Kingdom http://www.caa.co.uk

4. The Office of Gas and Tel. 020 7901 7000 The Gas and Electricity Markets Authority is respon­ Electricity Markets Fax 020 7901 7066 sible for regulating the gas and electricity markets in (formerly the Gas and Ofgem Great Britain and protecting the interests of gas and Electricity Markets 9 Millbank electricity customers. Authority) London SW1P 3GE United Kingdom http://www.ofgem.gov.uk/ofgem/index.jsp [email protected]

5. The Office for the Tel. 02890 311575 The Director-General of Electricity Supply for Regulation of Electric­ The Office for the Regulation of Electricity and Northern Ireland is responsible for regulating the ity and Gas (Northern Gas (Northern Ireland) gas and electricity markets in Northern Ireland and Ireland) (formerly the Brookmount Buildings protecting the interests of gas and electricity Director-General of 42 Fountain Street customers. Electricity Supply for Belfast Northern Ireland) BT1 5EE United Kingdom http://ofreg.nics.gov.uk/index.html 15.7.2019 EN Official Journal of the European Union C 237/67

Name of the entity Contact details Purpose

6. The Office of Tel. 0845 456 3000 The Office of Communications is the regulator for Communications Fax 0845 456 3333 the UK communications industries, and is responsi­ The Office of Communications ble for regulating television, radio, telecommunica­ Riverside House tions and wireless communications services. 2a Southwark Bridge Road London SE1 9HA United Kingdom http://www.ofcom.org.uk [email protected]

7. The Office of Water Tel. 0121 625 1300 / 1373 The Office of Water Services is the economic regula­ Services (formerly the Fax 0121 625 1400 tor of the privatized water industry in England and Director-General of Office of Water Services Wales. It protects consumers' interests on pricing Water Services) Centre City Tower and service standards and adjudicates disputes. 7 Hill Street Birmingham B5 4UA United Kingdom http://www.ofwat.gov.uk [email protected]

8. The Office of Rail Tel. 020 7282 2000 Responsible for regulating railways in Great Britain. Regulation (formerly Fax 020 7282 2040 The office's responsibilities include protecting the the Rail Regulator) The Office of Rail Regulation interests of users of railway services. 1 Waterhouse Square 138-142 Holborn London EC1N 2TQ United Kingdom http://www.rail-reg.gov.uk

9. Every weights and 204 separate organisations. Please contact the Weights and measures authorities are part of local measures authority in Office of Fair Trading in the first instance: government in Great Britain, enforcing law and reg­ Great Britain Tel. 0207 211 8000 ulations governing the sale and supply of goods and The Office of Fair Trading services and providing advice for consumers and Fleetbank House business. 2-6 Salisbury Square London EC4Y 8JX United Kingdom www.oft.gov.uk [email protected]

10. The Department of Tel. 028 9052 9900 DETINI enforces law and regulations governing the Enterprise, Trade and Department of Enterprise, Trade and Investment sale and supply of goods and services in Northern Investment in North­ Netherleigh Massey Avenue Ireland and provides advice for consumers and ern Ireland Belfast BT4 2JP business United Kingdom http://www.detini.gov.uk [email protected] C 237/68 EN Official Journal of the European Union 15.7.2019

Name of the entity Contact details Purpose

11. The Financial Conduct Tel. 020 7066 1000 The FCA is an independent body that regulates the Authority The Financial Conduct Authority UK financial services industry. It seeks to maintain 25 The North Colonnade, confidence in the UK financial system, promote Canary Wharf, public understanding and secure protection for London E14 5HS consumers. United Kingdom http://www.fca.org.uk