Official Mouthpiece of 20 It’s All Smoke & Mirrors 36 Slaughtering Scapegoats 40 Good is the Enemy of Great 45 Cash Rhino 71 Taking Parts to Newcastle 91 Zaugg adds the Midas touch

The Phoenix Taking Charge of the Future

South Africans are an innovative lot and have pioneering blood coursing through their veins. The prob- lem is that we tend to take our abilities and achievements for granted, as if it is our divine right to do things first and do things better, and that it is no big deal for us to lead the way. Our history is littered with deeds of derring-do, as our forebears cocked a snoot at obstacles that would have broken lesser nations, as they always found a way to do it, or made a plan, from our trekking days through to scaling the heights in mining, exploration, medical science, conservation, business, sport, you name it. We tend to take charge of our future with little fanfare and a minimum of fuss.

ne recent example is portrayed on our front cover this bluntly, cheap rubbish masquerading as automotive parts. As our month. The AGM battery is a first in the southern new democratic nation struggles to find its feet, this is a growing hemisphere, so take that Brazil, take that Australia, problem. This problem can be partly blamed on economic neces- and take that wherever you are south of the equator, sity, but the more likely culprit is our tendency to approve bloody- theO Springboks have done it again, and led the pack as usual. First mindedness, developed as we embraced pioneering habits, struggle National Battery, who were not coincidentally ’s first credentials, and liberation over education. The short term conse- battery manufacturer, has taken the lead again in being the first quences, similar to the anarchy after the French Revolution, can be company in the southern hemisphere to manufacture AGM bat- dire, as illustrated in our AAMA Alert article on page 20 – read teries. AGM stands for Absorbed Glass Mat, which is undoubted- this to become a little bit wiser. ly the battery technology of the future, now that hybrid vehicles are becoming old hat and stop-start technology is being intro- One would think that ABR’s articles are all about boom and duced into modern vehicles. OEMs are knocking on the battery gloom. Not in the least. We offer various fare, which can be manufacturers’ doors and the aftermarket will soon be making its savoured from page 1 to page 92, all spiced with words in action. siren call. Read more on page 12. We are the must read of the month for the automotive aftermar- ket, and our webpage is rapidly becoming the fix of the day for the All good and well. But an unfortunate corollary, or by-product, of busy and inquisitive executive. ABR is the magazine for all seasons, South African’s propensity in pushing the envelope, is the darker so turn the page and get your fix! side of fascination with “alternative” product , or to put it more

Whilst this issue of ABR is jam packed with information, our monthly contribution cannot do justice to the wealth of information available on a daily basis, so don’t forget to get your daily fix on our website. Make sure that you make regular visits to www.abrbuzz.co.za

2 September 2010

Contents 2020 1212 4848

4040 7878 2 The Phoenix 52 Customer C.A.R.E. 8 What’s the Buzz 54 Workshop Update 12 Cover Feature 56 Vehicle Launch 16 Personal Profile 58 Top Class Topics 18 Show TIme 62 Capricorn Insights 20 AAMA Alert 64 Burford on Brands 22 Product update 65 e- 26 Auto Topical 66 The Golden Triangle 28 Frankly Speaking 68 Launch Update 30 Entrepreneurship 70 Industry Update 32 The Chery Story 71 Partinform 36 Tony’s Take 80 Vehicle Evaluation 38 Weighty Issues 81 Consumer Protection Act 40 Life Goes On 82 Workshop & Diagnostics 42 AIDC Quiz 86 Two Wheels 43 Tyre Talk 88 The Fink 45 Wilde Things 90 Fast Wheels 48 Intelli-Driving 91 Midas Sport 50 Tyre Safety 92 The Last Writes The publisher and contributors have done their best to ensure the accuracy of the articles and cannot accept responsibility for any loss or inconvenience sustained by any reader as a result of information or advice in Automotive Business Review. The information provided and opinions expressed in this publication are provided in good faith and do not necessaraly represent the opinion of the publisher. No article may be reproduced in any form without the prior written permission from the pub- lisher, except for the quotation of brief passages in reviews.

Publishing Editor Horne, Gerhard E-mail: [email protected] Design and Reproduction Graham Erasmus Hogg, Gilbert Editorial Office j. Kraft Information Design cc Cell: 083 709 8184 Keeg, Howard 81 Alma Road, Wendywood Tel: 012 997 6946 McCleery, Roger Tel: 27 11 656 2198 Fax: 012 997 6987 Editors at Large Phitidis, Pavlo Fax: 27 11 802 3979 E-mail: [email protected] Alwyn Viljoen Twine, Tony E-mail: [email protected] Paul Collings Wilde, Fingal Website: www.abrbuzz.co.za Printing Business Print Centre, Intelli-Driving Editor Published by Subscriptions and Data Eugene Herbert Trilogy Publishing Management Trilogy Trading & Promotion Correspondents Advertising Sales P O Box 69 Official Mouthpiece of Beeton, Frank Marlene Erasmus Wendywood 2144 Borlz, Baron Claude Cell: 082 837 2668 Tel: 27 11 802 6020 Burford, Adrian E-mail: [email protected] Fax: 27 11 802 3979 Foster, Gavin Graham Hudson-Lamb E-mail: [email protected] Gamble, Austin Cell: 083 325 4146

4 Photo Credits: Quickpics • Motorpics

What’s the Buzz?

RENAULT SPONSORS KNYSNA HILLCLIMB

enault South Africa and The Knysna Hillclimb have confirmed that Renault will be the title sponsor of the 2010 event, to be held at the Simola Estate from R22 to 24 October. In a first for a local car manufacturer, Renault will also use the Hillclimb as the launch platform for several exciting new models, due for their local debut in October. This will allow the brand to actively participate in the event throughout the weekend. “Renault has a rich heritage of participation in a broad spectrum of motorsport, as well as producing exciting performance models under the Renault Sport banner,” says Xavier Gobille, Managing Director of Renault South Africa. “In that regard, the Knysna Hillclimb is a perfect match for the Renault and Renault Sport brands, which will be among those showcased during the event. We are looking forward to a close and mutually beneficial relationship with the Hillclimb and its organisers. Involving public with the prod- uct we have to offer is key to our business.” Knysna Hillclimb organiser Ian Shrosbree says the confirmation of Renault as the title sponsor of the Knysna Hillclimb is a great boost for the event. “Renault has shown a great deal of faith in the event by taking up the title sponsorship – it highlights the foresight and sporty genetics of the company. “This ethos is a good fit for the Hillclimb which, although only into its sec- ond year, is already one of the most talked about and popular events on the motorsport calendar.”

8 September 2010

What’s the Buzz?

BIG INTERNATIONAL INTEREST IN AUTOMECHANIKA SOUTH AFRICA

There was a great deal of interest by international exhibitors in the Automechanika South Africa promotional booth at the recent Automechanika Middle East automotive aftermarket trade fair in Dubai. The next local event will take place at Expo Centre from March 9-12, 2011. The director of the SA event, Philip Otto, manned the display personally and says he had strong interest in his event both from countries and companies that participated in the inaugural Automechanika SA in Johannesburg, last year and those that were not there, “The feed- back from those who exhibited in Johannesburg last year was very positive and it was great that a major automotive country such as France, which did not participate last year will have a national pavilion in 2011, while Malaysia that had only two companies display their wares in 2009 will have a national pavil- ion next year”. He added that the nine South African companies that exhibited in the SA pavilion in Dubai were positive about their participation and did substantial business deals.

NAAMSA COMMENT ON THE CO2 VEHICLE EMISSIONS TAX REGIME EFFECTIVE 1ST SEPTEMBER, 2010

Reacting to an announcement by National Treasury that the CO2 new vehicle tax regime, originally intended to apply to new POWERFUL BUSINESS FOCUS passenger , would with effect from 1st September, 2010 be extended to include light commercial vehicles – Mr David FOR AUTOMECHANIKA SA 2011 Powels, President of the National Association of Automobile Manufacturers of South Africa (NAAMSA) said that the deci- CONFERENCE PROGRAMME sion was alarming and would result in negative and potentially serious consequences for the South African vehicle manufactur- The Retail Motor Industry Organisation (RMI) has announced that a major two ing, importing and distribution sectors as well as associated day RMI Conference will be staged during the Automechanika South Africa. In industries. A further matter of great concern was the impact of announcing the RMI’s Conference agenda for Automechanika SA, Jeff Osborne, the additional taxes on buyers of new cars and new light com- CEO of the RMI, stated that there were a number of pressing issues and great mercial vehicles. The additional cost to consumers would, on opportunities in the industry which need to be focused on and that the RMI average, be of the order of about 2,5%. Based on current sales Conference will address a number of priority issues; these include the need for volumes, the incremental tax burden amounted to about R1,6 training of skilled manpower to serve the growing shortage of especially technical- billion per annum in respect of new cars and would probably add ly qualified manpower and business challenges that the modern day entrepreneur a further R800 million additional taxes in respect of light com- has to contend with. Coupled therewith is the need for the industry to become mercial vehicles. There was no doubt that an increase in the tax more proactive in promoting the motor industry as a career of choice for school burden of around R2,5 billion would depress sales volumes and leavers, college and university graduates. ”The RMI firmly believes that the motor production and will have negative implications for employment industry as a lucrative and stimulating career destination does not receive the levels in the vehicle and component manufacturing industries. recognition it deserves, mainly due to a combination of lack of knowledge about In line with international developments, NAAMSA accepts the opportunities in the industry and archaic perceptions of the nature of the indus- principle of environmental taxes to improve air quality and safe- try”, said Osborne. A technical skills competition for motor mechanics, motor guard the environment in South Africa. Unfortunately, the body repairers and spray painters underpinned by MERSETA is also in the offing, planned CO2 tax regime as currently structured will fail to with the winners representing South Africa in the 2011 World Skills Contest to achieve the intended objective. The application of the CO2 tax be held in London later in the year. It is expected that the new Consumer regime is also inequitable in that it discriminates against buyers Protection Act and its implementation will also receive detailed attention during of new motor vehicles. If Government was really serious about the Conference. Giving further impetus to the RMI Conference will be comple- penalising emissions (a proxy for fuel consumption) the author- mentary sector-specific seminar sessions catering specifically for members of ities should introduce an environmental levy on all fuels, petrol RMI Constituent Associations . and diesel. KenKen 8 x 8 How to Play: Like Sudoku, even though difficulty may vary from puzzle to puzzle, the rules for playing KenKen are fairly simple: For a 3 x 3 puzzle, fill in with the numbers 1-8. • Do not repeat a number in any row or column. • The numbers in each heavily outlined set of squares, called cages, must combine (in any order) to produce the target number in the top corner of the cage using the mathematical operation indicated. • Cages with just one box should be filled in with the target number in the top corner. • A number can be repeated within a cage as long as it is not in the same row or column. Answer on page 37

10 September 2010

Cover feature Leading the Way through Caring

Development in the automotive sector is relatively slow when compared to other fields of industry. The med- ical field, for example, is constantly improving on the technology used to ensure the health of the average human being. It has reached the point where robots, instead of human beings, are used to perform elaborate surgical techniques previously thought of as impossible.

ith this in mind we take a look at today’s development possible,” says Dr Louis Denner, Managing Director, motor vehicle. It consists of basically the First National Battery Division of Metindustrial same mechanics as the first example built over a hundred years ago. The various Before we explore FNB’s latest project, let’s first take a look at the components have stayed more or less the humble beginnings of the battery so we can better understand same as well. Sure, as far as components how important this new technology is. Benjamin Franklin first goW there have been big developments over the years, but nothing coined the term for an electrical storage unit. He had just finished to make you stand back and take notice. Until now, that charging an array of glass plates and needed a name for is. A recent development in the field of batteries said experiment. “Charged glass plates” seemed a is something we should all take notice of. little long, so he settled for the name battery. The custodians involved in bringing During the first hundred years of devel- this new technology to our shores? opment the battery changed quite a We have First National Battery bit. Experiments were done and (FNB) to thank for that. FNB significant changes to the initial has had a long and proud his- design were made. Gaston tory in South Africa. In our Planté is credited with build- country, for the first 30 years ing the first lead-acid battery of the twentieth century, we as we know it today. In 1859 relied mainly on imports to he created the first practical supply our automotive storage lead-acid battery. It’s industry. All that changed ironic that the battery we when Mr. J.F. Jackson discuss in this article brings founded the First National us full circle back to Battery Company in East Benjamin Franklin and his London, soon to become the charged glass plates. leading manufacturer and dis- tributor of lead-acid batteries in An AGM is a lead-acid electric South Africa. Quite a big portion of storage battery that is sealed using new vehicles, and vehicles exported to pressure valves. Electrolyte is absorbed other countries, are sold with a battery in separators consisting of a sponge-like that came from their factories. They constantly mass of glass fibres and in the plates. It also reach sales figures over the 2 million mark. FNB mar- uses a recombination reaction to prevent the escape kets its batteries under various brand names, but for the purposes of hydrogen and oxygen gases that would normally be lost in a of this article we will only focus on the Exide brand. flooded lead-acid battery. This is particularly good news for cycling applications. Because it is sealed it can also be operated in The new technology used by FNB is simply referred to as AGM, virtually any position. Need more convincing? In addition to all of or Absorbed Glass Mat battery. The product is called Enduro and the above, an AGM battery is completely maintenance free too. “A it’s not merely a first for South Africa, but for the entire southern product like this is manufactured with much tighter tolerances hemisphere. FNB spent a lot of money bringing this technology and process control than conventional flooded lead-acid batteries to South Africa. “Designing, manufacturing and testing a new and FNB is employing state of the art technology in the produc- battery type to the most stringent Engineering specification ever tion of the VRLA batteries based on a mix of imported equipment issued by the German automobile manufacturers was accepted as and equipment designed and made in-house by FNB,” says a big challenge by the FNB team and it has certainly led us to a Dr Denner. What we have here is a big step up from traditional pinnacle of achievement in current lead-acid battery technology. wet batteries. The Enduro works on a recombinant principle. The The base of this development was the in-house knowledge gained oxygen produced by the positive plate, which is normally lost in a in producing more than four million VRLA miner cap lamps since traditional battery, is absorbed by the negative plate. This means 1982 based on AGM technology. This, combined with extensive that Enduro never needs to be watered, which in turn means it development work and experience gained from producing in never has to be opened. Traditional batteries don’t have these pres- excess of 10 million lead calcium batteries to demanding technical surised sealing vents as they work on a completely different prin- specifications for nearly all OEM’s in South Africa, made this ciple. Having no seal means the liquid electrolyte can spill from a

12 September 2010 Cover feature traditional battery which leads to corrosion and eventual replacement. Transporting these batteries has become a Inside the Enduro AGM Battery bit of a headache since they always have to be specially packed and always installed in an upright position. Enduro has put an end to these problems.

“It is a product made to the highest manufacturing and environmental standards that will give the user a product with exceptional performance characteristics and features not offered before by a local supplier. In short, this bat- tery when compared size for size, with traditional flood- ed batteries will give you a longer life three times the cyclic endurance, at least 30% better high current per- formance, much better vibration resistance, a spill proof battery that never needs to be opened to top up, and a very long shelf life when stored in a charged state. It is also a product that is ideally suited for Stop/Start systems that are being introduced by car companies to limit emis- sions of exhaust gases making it a good purchase for these applications that will result in a greener environment,” says Dr Denner.

A major advantage of the Enduro is its spill proof and leak proof structure. In addition to a maintenance free lifecycle, it also won’t corrode the terminals and can be installed in virtually any position. Other advantages include: fully air transportable without having to resort to special packaging, completely compatible with sensi- tive electronic equipment like Stop/Start technology (more on that later) and most of the modern features fit- ted to a car, and very low to absolutely no gas discharge. This gives it green credentials that traditional batteries can only dream about. Moreover, it’s excellent for start- ing and stationary applications, superior for shorter dura- tion/ higher rate discharge and superior under cold con- ditions when fully charged. The unit is extremely rugged and resistant against harsh vibrations. Its superiority is also unmatched when it comes to shelf life and recharge ability and can even be operated in a wet environment. Have a look at the list of applications that are suited to the Enduro: • All of the modern vehicles with electrically operated features and safety systems. The Exide Enduro has no problem keeping the voltage up on a high-end German saloon. • Farmers can use it on tractors, or any other kind of harvesting equipment. The sealed unit is also perfect for forestry, like the plantations we have in Mpumalanga. • Being longer lasting makes it perfect for our public transport sector. Owners of taxis, buses, etc will find it particularly useful. • Owners of customised 4x4’s will enjoy the many installation options of the Enduro. Because it is com- pletely sealed it can be installed in any position you wish. The normal batteries on 4x4’s and diesel engine vehicles are prone to failure because of the harsh vibrations they face. This leads to early replacement and irritation on the consumer side. Enduro will take care of this problem once and for all.

September 2010 13 Cover feature

It seems then that the Enduro is the the battery, when continuously called Most of the hybrids on sale today make answer to every conceivable battery prob- upon to start the engine, is immense, but use of AGM technology and it’s gotten to lem. The traditional battery has a few Enduro just shrugs this off. It’s also robust a point where you can’t tell the difference, major flaws, each one addressed by this enough to keep on powering such necessi- in performance, between a conventionally new technology. Flooded electrolyte bat- ties as headlights, electronics and air-con- powered vehicle and a hybrid. teries can spring leaks, only operate in an ditioning when the engine is switched off. upright position, have a shorter shelf life, AGM batteries are, however, not limited These futuristic applications are quite cannot be installed near sensitive electron- to Stop/Start technology. It seems as if interesting, but you might be wondering ic equipment and have fewer shipping manufacturers are constantly developing what Enduro can do for you today. options. None of this is a problem for systems to save fuel and cut down on Owners of 4x4’s, boats, diesel engine vehi- Enduro. Exide Enduro is not hindered by emissions. The one factor that does how- cles, caravans or solar powered equipment the ni-cad plague known as “memory.” ever stay the same is the use of AGM bat- will find it useful. Enduro can cope with After shallow discharge cycles the unused teries. “Stop/Start and regenerative appli- the heavy demands that they make and portions of the electrodes remember the cations require a battery with very good will keep on doing it for a longer time previous cycles and are unable to sustain partial state of charge ability requiring than a conventional battery. As previously the required discharge voltage beyond the many charge and discharge cycles rather mentioned, AGM batteries have high depth of the previous cycles. This is quite than the conventional deep cycle ability,” starting currents (up to 30% more current a nuisance since the only viable solution says Louis Denner. than conventional battery) and are suit- to this problem is a complete discharge of able for deep-cycle applications. Perfect the battery, after which it needs to be for a diesel engine car that demands a high completely and slowly recharged. AGM starting current or for prolonged use in a technology does not share this trait with caravan. The most important application ni-cad batteries. Absorbed glass mat bat- is relevant to anybody with a modern car. teries also have the green credentials to A modern vehicle tends to be more luxu- make it in the modern world. The Enduro riously equipped than most houses. is particularly well suited to cars that are These new systems are also referred to as Standard on most cars we find things like fitted with Stop/Start technology. This micro-hybrid functions. BMW recently electric windows, air-conditioning, sound system, when fitted to a vehicle, will turn developed a new system to work in con- system and airbags. Remember, this kind off the engine when it stops and restarts it junction with their Auto Start Stop func- of kit tends to be standard on entry-level again when the driver’s foot leaves the tion. Naturally they used AGM batteries. models. This already puts immense pres- brake pedal. It is estimated that around It seems as if AGM technology is at the sure on a normal battery to keep up with 2.8 million vehicles fitted with this system forefront of all reduced emissions develop- everything the average consumer will be produced worldwide in 2010 ments where batteries are needed. You demands. Higher up the scale we find alone. Stop/Start is a seemingly simple can’t talk about batteries in vehicles with- things like electric seats, massaging func- idea, but one with great rewards. It is cal- out referring to hybrids and full-on elec- tion, high-end surround sound systems, culated that the fitment of such a system tric transportation. The Advanced Lead- media interfaces and even internet. These to any car will see fuel consumption low- Acid Battery Consortium (ALABC) is a things cause excessive drain on conven- ering by 3% to 5%. With fuel prices going research consortium originally formed in tional batteries. The Exide Enduro’s abili- through the roof, one can see how impor- 1992 to advance the capabilities of valve- ty to deliver a higher current makes it a tant this Stop/Start technology is set to regulated lead-acid batteries. “FNB is a necessity for these applications. Even if become. On the flipside, carbon emissions member of this international organisation you’re only upgrading the sound system are also reduced by up to 20%, depending whose aim is to pioneer development on your car with amps and subwoofers, on the vehicle. work with lead-acid chemistry in hybrid you need something like this to keep you electrical vehicles,” says Denner. “Part of off the side of the road. A big chunk of the importers and manu- their current work is focused on using facturers in South Africa have already AGM VRLA batteries with enhanced car- Hybrids and Electric vehicles are noted their interest in Stop/Start systems. bon additives to the negative plate of the undoubtedly tomorrow’s technology. The The list currently consists of Ford, Mini, battery for such applications.” According evolution of battery technology in the last BMW, Nissan, Audi, Volkswagen, to ALABC the “task for the battery in a decade alone is astounding. Now, that Mercedes Benz and Peugeot. As previous- hybrid electric vehicle is particularly technology is available to any consumer in ly mentioned, FNB is the first manufac- demanding as it is required to operate South Africa. We have FNB and their turer to offer this technology in the from a partial state of charge so that regen- brand Exide to thank for that. Their slo- Southern hemisphere, so things are look- erative braking energy can be accepted gan, “Through Caring We Lead,” has ing good for them. The reason the Enduro efficiently.” As we already know, this is just never been truer. They cared enough to is so well suited to this task is twofold. A one of the many positive attributes of an spend a massive amount of money to Stop/Start system needs a deep-cycle AGM battery. The high current of an make AGM available to us and because of resistant battery that must be well charged AGM battery will also ensure that hybrid’s that, they are the undisputed champions even when the engine is idling or running perform in accordance with their of their field. at lower engine speeds. The pressure on petrol/diesel stable mates.

14 September 2010

Personal profile Q & A JOHN JESSUP by Roger McCleery

In the 60’s people said “The Japanese are coming” referring to their bakkies, cars and motorcycles. Now they are No 1 in the world. Then it was the Koreans, who would never shape, they said. They are now 4th biggest in the world. Now you hear “The Chinese are coming with their cars, bakkies, MPV’s, SUV’s and heavy trucks”. With the biggest vehicle market in the world and benefitting from the vehi- cle technology all around them, it will take a fraction of the time the Japanese and Koreans took to get established and to take on the Western Hemisphere companies. Initially our Government opened the doors to Chinese vehicles that lacked spares and service. Quick bucks were made by some non-motoring importers, but generally they were gone in a short time. Now the Chinese and their South African franchisees realise that they are up against the established motor companies in South Africa and need experienced South African motor men to handle their businesses to head up their franchises. Such a company is Geely with a well constituted all-South African Board and a died-in-the-wool and fired-up experienced motor man, John Jessup (63) heading up the company as CEO.

So what investors make up the board, What other models are due? John? Well, in the under R80,000 to R90,000 50% is Hallmark (The listed Cargo range we have the Geely 1.3 LK coming Carriers is a sister company ) with around early next year. It has great styling. You can 20 Toyota, Mercedes Benz, , Jeep, see immediately why it has Panda badging Nissan and Hyundai dealerships as well as in China. It too is packed with all the fea- a large interest in the SA GWM importer/ tures and safety items in the MK, includ- distributor. 50% is the Hassim family with ing ABS and airbags in all the right places. Rayhaan Hassim, a director of 54 compa- Later next year, a D-segment Geely hits the nies including 6 motor franchises, the South African market. This high quality Magic group of hardware stores, a big sedan will also be exceptionally well interest in Aucor and many others. specced and well priced. All our vehicles carry a 3-year 100 000km warranty. The way forward for Geely? Bakkies/SUV’s? Having been in the motor industry all my working life, there is only one way to be A luxury double cab is under development. successful, that is to do the basics right. A medium sized SUV could also become Have the right range of vehicles to suit the available to us. times and back this up with parts and On a personal level, how did you get some kind of social/business science. That, after-sales service to both customers and into the motor industry in South thankfully, is what I ended up doing. your dealers. By motor industry standards, Africa? Although I must add that I was fortunate we are basically starting from scratch, with enough to be very involved in the styling no baggage. For the 2000 units of the pre- After graduating from UPE with a con- and design of certain vehicles. vious Geely CK Models in operation sumer psychology degree, I spent two years around the country, we have R4m worth of with VW and a further two years with Into sports? parts. I have given instructions that if just GM. Then it was on to Leyland, and in one vehicle is off the road and we cannot fact I joined Leyland on the same day as I did a lot of sports at school. Cricket was supply the parts locally, they will be air- Basil Landau, the new CEO. We had a my passion when younger. I later did ath- freighted in from China at our expense. great team but were let down by the letics, tennis and squash, but surfing was demise of the parent company in the UK. my life at school and university. Nowadays How big is your dealer organisation? it’s golf. But I’m also a fitness enthusiast You then moved to the Reef? with regular gym with a personal trainer. We have 12 dealers currently, with another 12-15 to be added in the major cities and Yes, to BMW for 18 years, the last six on Did you have a mentor? bigger towns. Also we want to appoint the Board with a portfolio of Marketing service dealers in the smaller areas. All will Sales, After-Sales, Dealer Development, Yes. Ronnie Meatchem at Leyland and have access to parts, warranty and trained Motor-cycles and BMW Finanz. Then I BMW, who taught me about products, mechanics to work on our cars, which are joined Nissan where I spent some ot my dealers, people and the real world of the pretty straight-forward. happiest times. 8 years in Marketing, and motor industry. As somebody I really eight years in Dealer Development. This admire, Carlos Ghosn, CEO of Nissan and What does the new range of vehicles continued until I took a voluntary package Renault worldwide, for his very clear com- look? last year and then did some fascinating munications, modern processes and bril- liant leadership skills. We have just launched the new Geely MK contract work for them in South Africa, 1,5 and 1,6 Sedan and MK2 Hatch 1.5. Egypt and Nigeria. Married? These cars are packed with features. You can name just about anything. Our new Where did you go to school? I have a daughter, Anna, who is an adver- Geely has got it. Plus all the most impor- tising graduate and does work for the large In PE at Walmer Primary and Victoria agencies. tant safety features, including ABS on top Park High School. models. The most surprising thing about When are you going to retire? the MK/MK2 Range is the price. These are What did you want to do after school? B/C segment sized vehicles in recommend- I haven’t thought about it. Geely has come My Dad was an engineer and I thought I along and given me a great opportunity to ed retail price range between R100,000 wanted to follow in his footsteps and and R120,000 including VAT. Good news set up a car company and to make it real- maybe design cars, although there was not ly work, and then we’ll take it from there. – the first parts order is already here in the much opportunity in South Africa. country as well. The vocational people said I should do 16 September 2010

Show Time

WATS receives WARM Welcome on a Chilly August Morning! The WATS (Workshop Aftermarket & Technology Show) Media & Exhibitor/Visitor Breakfast Launch, hosted at the proposed 1st time Venue, Ilanga Estate Bloemfontein, received a very WARM welcome from everyone present.

hose in attendance were for the first time exposed to the evolution, vision & mission of the WATS Expo’s and where it slots in so well with other show offerings in South Africa. Much enthusiasm & excitement for the forthcoming first time event Treverberated throughout the breakfast. Technology & Training is always at the forefront of everything WATS exhibits; how- ever, parts, component suppliers, Garage Equipment, tools & IT suppliers are always there, fulfilling their never ending important roll. With the continued & much valued support of the RMI, in the form of Louis van Huyssteen & his team, Merseta, Capricorn and other loyal WATS exhibitors, this inaugural expo will prove to be of great value to Motor Industry Members throughout the Free State.

Entrance is FREE! – visit www.wats.co.za to register as an exhibitor or visitor or contact Miranda on 082 9680 214, [email protected] or Johann on 082 5515 061or Email: [email protected]

Ready to roll: Members of the team at the breakfast, from left to right Louis van Huyssteen,Gerhard Slabbert, Miranda de Bruyne, Johann de Bruyne and Giel Steyn.

18 September 2010

ALERT AAMA CREATES AWARENESS OF THE ISSUES OF THE DAY Counterfeiting – it’s all Smoke and Mirrors In the April 2010 issue of ABR, our AAMA Alert covered the curse of counterfeiting in the automotive indus- try, and our call for an industry conscience. We ended off with the noble statement that conscience should always trump profit, and the interesting conclusion that businesses run on ethical lines ironically last longer than those run on purely self-seeking lines, i.e. conscience equals long term sustainability.

The enigma to all this is that sometimes OE and correct replacement bearing businesses sell counterfeit product with- needs to have tapered roller bearings and out being aware that the product is not not ball bearings. The rule of thumb is kosher. The product may walk like a duck, that for lighter loads and higher speeds, and quack like a duck, but it may not be ball bearings are used (e.g. thrust bearings the genuine article, in both latent physical or bearings in alternators), whereas for properties and performance. Thus, retail- heavier loads and relatively lower speeds, ers and maybe even wholesalers could be tapered roller bearings are used. The con- selling a product that they are not aware is sequences of using ball bearings in the counterfeit. If one looks up the definition Quantum wheel bearings are shorter lifes- of counterfeit in Wikipedia, you get “a pan and even worse if the bearings seize. counterfeit is an imitation, usually one The problem is that the customer cannot that is made with the intent of fraudulent- see the inside geometry, so he/she is at the ly passing it off as genuine. Counterfeit mercy of the wholesaler/retailer. Richard products are often produced with the says that the best advice he can give spares intent to take advantage of the established shops and workshops is to only buy from worth of the imitated product”. This is reputable wholesalers/retailers such as true, but does not hit the nail on the head. AutoZone and Midas. Richard also advis- Better definitions are “representing by es technicians to ensure that when fitting imitation or likeness; having a resem- wheel bearings they always adhere to the blance to something else”; or “to carry on manufacturers’ torque settings. The im- a deception; to dissemble; to feign; to pre- pending Consumer Protection Act will tend”. A very good example of this are provide protection, but only after the fact, Toyota Quantum wheel bearings, current- and only if the wheel bearing is taken ly been sold by various wholesalers, that apart for inspection, which is difficult and look perfectly okay from the outside, but expensive, as once the bearing has been inside are in actual fact seriously deficient. disassembled, it is no longer functional. New wheel bearings: ball bearing type on top, tapered roller bearing type at the ABR spoke to Richard Pinard of Top Class bottom Automotive, a well-known bearing boffin in the industry, and a spokesman for good quality. Richard explains that when bear- ings have to carry a heavy load, then the linear contact of the bearing to the hous- ing is critical. Thus, in the mining indus- try, spherical rollers are used, and in com- mercial vehicles, tapered roller bearings are used. As the Quantum is a heavy vehi- cle when carrying its full load of passen- Disassembled wheel bearing – ball bearing gers, the load carrying capacity of the type wheel bearing is very important, so the Disassembled wheel bearing – tapered roller bearing type

20 September 2010

Product update World Leading Teroson Products Now Available in South Africa As someone in the auto body repair or auto glass replacement business you may have already come across the Teroson name and wondered how you can get these top quality products in South Africa. ou need wonder no more. The product is now available ing, Henkel is in a unique position to develop innovative tech- through Henkel South Africa (Pty) Ltd, the globally nologies. The number of employees working in research and respected adhesive and sealant manufacturer. Which development at the Company’s sites around the world in 2009 means these products will be as easy to get as any other was around 2,800, the majority being deployed in Germany and HenkelY product. the USA. The results of this investment are seen in constantly improving products in the existing portfolio, as well as regularly Teroson products are designed to meet the OE specs of the mak- launching exciting new products into the marketplace. ers of cars, trucks, buses, railway carriages and marine craft. Teroson automotive body repair products allow vehicle body Henkel currently holds more than 8,000 patents, with 5,000 repairs, conservation and additional protection that add factory- patent applications pending. Additionally, the Company has quality finish to just about any job. around 2,300 registered designs safeguarding its intellectual prop- erty. The Teroson range includes solutions for a wide range of applica- tions including sealants and adhesives for metals, glass and plas- Teroson was founded by entrepreneur Theodore Ross in 1896, in tics, under-body coatings and sealants, and products for metal Mannheim, Germany, to manufacture and distribute industrial reinforcement and acoustic improvement. and household cleaners. Later, with an eye on the infant automo- tive industry, Ross saw the future for his company and, in 1924, Anyone in the windscreen replacement business will quickly come launched his first products for this market with his son as the sole to appreciate the almost-instant bonding times that are a major field salesman. Henkel acquired the company in 1991 and imme- feature of these products. Faster bonding means productivity diately embarked on a modernization and regional expansion pro- gains, reduced costs and increased profitability. gramme. Today, Teroson is fully integrated into the Henkel group.

With research activities conducted through a worldwide scientif- For more information contact Henkel South Africa on ic network covering the fields of biology, chemistry and engineer- 011 617-2400 the Buzz?

BUDGET RENTAL’S NEW KING SHAKA AIRPORT FACILITIES PART OF R80-MILLION INVESTMENT Budget Car and Van Rental’s R20-million investment in new, state-of-the-art facilities at the impressive new King Shaka Airport, near Durban, is part of a two-year, R80-million investment in new facilities and premise upgrades by the rental company, which is part of the McCarthy Group, a division of the Bidvest Group Limited. Speaking at the official opening of the new facility, the chief executive of McCarthy, Brand Pretorius, said that this is a clear indication that the McCarthy and Bidvest Groups have full confidence in the potential of the car rental industry in South Africa. “We are enjoy- ing significant benefits to our business, even now that the FIFA Football World Cup is something of the past. Bidvest is a demanding investor and it has given its full support to this project, which is a flagship for the Budget Car and Van Rental brand,” added Pretorius. “We are looking forward to growth in all sectors of the car rental industry and believe the exposure South Africa received from staging the World Cup will play an important role in growing international tourism”.

22 September 2010

Product News

Special Bolts for Higher Bolt Forces

Innovative Development Needs Stretch Bolts Torque-angle Method No Retorquing Stretch Bolts Bolts that are tightened beyond In the first step, the bolt is snugged down to the For economic reasons, engine builders devel- their elastic limit (yield point) into the plastic cylinder head by means of a pretorque. With the oped head gaskets in the 80s that do not require region ensure high and uniform bolt clamping second step, the so-called torque or tightening retorquing. The assembly of cylinder heads with- forces. An important prerequisite for reliable angle, the bolt is tightened into the plasticregion, out having to retorque the head bolts represent- sealed joints without retorquing. In this respect, i.e. beyond its elastic range. Using the torque- ed a technical innovation for series production. stretch bolts offer decisive advantages over angle method, the variations in bolt clamping Similarly, when replacing a head gasket, rolled shank bolts. By reducing its shaft diameter, force lie in a range of ±10%. Using the simple torquing in several steps was no longer the bolt is able to respond elastically to dynamic torquing method with several steps, the varia- necessary. sealing gap movements, i.e. adaptation tions will be within ±30% of the calculated bolt is greatly improved. clamping force. The reasons for this lie in the This objective was only achievable through dispersion range of torque values and the overall optimum matching of all Stretch bolts are coefficient of friction, i.e. the fric- designed so that they can be elongated beyond tion occurring under the bolt their elastic limit into the plastic region without head and in the threads. problems. When a specific tightening torque has been reached, the bolts are turned further through a defined angle, which pre-loads them into the plastic region. Consequently, no retorquing is necessary. the components involved. A tight, compound joint of engine block,cylinder-head gasket, cylinder head, and head bolts.

Agent in South Africa – INTRADE Tel: 011-432-2667 • Fax: 011-432-3005 • E-Mail: [email protected] the Buzz? Bridgestone tyre surveys reveal a high number of dangerously under- inflated and smooth tyres on the road

he latest in Bridgestone South Africa’s nationwide sur- veys of tyres shows that there is still an unacceptably high level of motorists driving on tyres that are consid- ered dangerous and needing to be replaced. The most recent survey, conducted in Rustenburg reveals that T20% of motorists in this North West Province town are driving on tyres that are below the acceptable tyre pressure level of 1.8 Bar. Even more concerning was the fact that 8% of the tyres examined were found to be at pressures of less than 1.5 Bar, which is consid- ered to be extremely dangerous. Of the 309 vehicles 5% had tyres that were considered unsafe in terms of tread depth or damage and 2% had one or more tyres without valve caps. In 11 surveys con- ducted around the country since 2007, during which more than 16 000 tyres on over 4 000 vehicles have been inspected in eight major metropolitan areas, just over 78% of all the vehicles inspected were at or above the acceptable tyre pressure level of 1.8 Bar. “Although there appears to have been a general improvement since we started the surveys, the statistics remain alarming,” said Bridgestone’s pub- lic relations manager Mandy Lovell. “Too many motorists are not checking their tyre pressures regularly or replacing worn or dam- aged tyres. “The percentage of Rustenburg motorists whose tyre pressures fell within the ‘extremely dangerous’ categorisation, that is less than 1,5 Bar or above 2,9 Bar, is cause for concern as it is the highest we have encountered so far in all of our surveys. “What we learn from these tyre surveys is that there is still a need for educat- ing motorists about the critical role tyres play in vehicle handling and driver control. Underinflated and damaged tyres are a major contributory factor to the high number of crashes on our roads,” added Lovell.

24 September 2010

Auto Topical The Air is Free, But you Pay to Breathe it! As this article goes to print, the next round of the recurringly stalled talks on a climate change agreement to be put in place once the imminent sunset of the Kyoto protocol takes by Tony Twine, place will have reached a conclusion in Cancun, Mexico. South Africa had been one of the Senior Economist, Director – few minor heroes of the previous round of talks in Copenhagen, and we suspect that it is Econometrix building up a head of steam for the last chance to replace the Kyoto protocol before that (Pty) Ltd agreement terminates.

ne might speculate forever necessary to stay in business when Following Copenhagen, all the interna- about the timing of the emis- National Treasury puts its proposals on tional image that South Africa can muster sions tax on new cars being other emission taxes on the table, possibly will be grist to its diplomatic mill for both introduced as the sun fades to be implemented in either the 2011 or Cancun and anything that is to follow. Oon the Cancun conference. Additional 2012 budgets. Carbon dioxide, where interest is certainly pricked by the recent Eskom and Sasol are both major contribu- And what is to follow is probably the big quiet revelation that the tax on emissions tors within the South African scenario, is prize. The last climate change conference of R75 for each gram per kilometre above likely to be joined by carbon monoxide scheduled before the Kyoto protocol runs 120g/km will be subject to VAT, raising it and the family of nitrous oxide products out of currency is set for, you guessed it, to an effective emissions tax level of 10.5 and other emissions which are generated Durban, South Africa late in 2011. For the or R85.50 per g/km over 120g. Well, we by industrial processes as different to each South African government in general, and might be entitled to think, the fiscus needs other as manufacturing paper to filling the foreign diplomatic service in particular, all the tax that it can raise, so this is not landfill sites. There are many potential having the Kyoto protocol succeeded by an particularly surprising. cash cows, all with a trail of methane pro- agreement creating the Durban protocol duction behind them. must look like a prize that makes FIFA Then add to the picture some rumours World Cup 2010 look like an under 10 which emerged methane like from the Is the available income from taxing new schools soccer tournament. A bit of tax, wastelands of Pretoria during the middle- vehicle sales, whatever may be included or especially if it lands squarely on the shoul- months of the year, that it would not just excluded from the list of types and applica- ders of the rich, rather than the poor, is a be new passenger cars that might be sub- tions, really that urgent in terms of the small price to pay for such potential fame ject to an emissions tax, but also car budgeted tax receipts that it will generate? and glory. derived and one tonne pick-ups. Are we To be honest, this hardly seems likely to be being cynical in noticing that mini-busses the case. An emissions tax of 1 cent per In the opinion of the writer, we should all were absent from the rumoured list? O litre on petrol and diesel sales would raise expect to see any commercial, industrial or well, that still fits the picture of a revenue about half the budgeted 2010/11 revenue household activity, including the Sunday hungry fiscus, with the gently mooing cash from the seven months during which it afternoon braai, that is capable of emitting cow of the motor industry presenting itself will be effective this fiscal year. This may anything into the atmosphere, to come as a noble target, especially as only rich be less politically acceptable because of the under National Treasury’s magnifying glass people buy new vehicles. reach that such a tax would have across between the dates of the Cancun and income bands, instead of being concen- Durban conferences, which are expected Now add to this picture the fact that one trated in its impact on upper income earn- to be a little over a year apart. At the time of the country’s largest petroleum players is ers. But a 2c/litre tax would look more of the Durban conference, don’t be too researching all sorts of automotive and insipid in the international clean air debate surprised to see Department of Health industrial emission generating activities, than being able to claim that South Africa inspectors clamping down on the strength and one gets the distinct feeling that they has the lowest threshold for new vehicle of the bunny chow sold to visitors. may be lining up the defensive chatter emissions tax, set at 120g/km.

26 September 2010

Frankly Speaking Sounding off on the by Frank Beeton Global Motor Industry

Just recently, I read about the substantial product enhancements that are being made to BMW’s Mini family as part of its global relaunch scheduled for September 18, 2010. These include all-new diesel engines, new wheels, LED rear lights, revised controls, a retractable lug- gage cover, new audio/navigation systems, and three new trim/paint/wheel combinations to be packaged as Rally, Classic and Scene.

his started me thinking about the undoubted run-out is imminent. Volkswagen’s “New Beetle”, which kicked success of this range since its introduction in 2001 off the retro movement in 1998, has very little in common with (more than one million units have been sold to- its inspirational forebear, apart from the basic shape, even the date), which speaks volumes about BMW’s reinven- trademark rear-mounted air-cooled engine is nowhere to be tion of the Mini brand. Whereas the original found. Production is now well past one million units, but there is product,T introduced first with Morris and Austin badges, but talk of a replacement model in 2011. Fiat’s more recent Nuova eventually moving to its own Mini identity, was a brilliant design 500 has followed a similar pattern, with a front-mounted engine which extracted unprecedented levels of performance and econo- instead of the original rear-positioned unit, but, despite being my from a distinctly geriatric Austin engine, the Mini One fami- considerably larger than its predecessor, the new 500 has ly which grew out of BMW’s previous ownership of Rover, has somehow captured its “feel”, and early signs indicate marketplace never pretended to be anything other than a highly fashionable success. state-of-the-art product dressed in an ageless body shape that looks familiar in many respects, but is considerably larger than its The marque that was possibly most committed to a retro styling progenitor. strategy was Jaguar, under its period of Ford stewardship (1989-2008). By clothing modern platforms and drivetrains in When Alec Issigonis penned the original Mini design in the traditional sheet metal shapes, Jaguar sought to exploit, and build 1950’s, he decided to combine its engine, gearbox and final drive on its heritage of fine cars in the 1950’s and 60’s. However, the in one vertically-disposed unit, using engine oil for all lubrication X-Type, S-Type and XJ Models of the Ford era under-performed, purposes, and placed it transversely across the front of the car. and proved unable to compete effectively with their natural rivals This provided a considerable bonus in interior spaciousness, and from BMW, Audi or Mercedes-Benz. Eventually, Jaguar came to set a trend for engine location that still prevails to-day. Inevitably, the conclusion that its products were perceived as “old men’s cars”, however, the unconventional mechanical layout resulted in some and initiated a total change in styling direction starting with the early reliability issues, and added a degree of complexity that was XF, just before the company was sold into the control of Tata possibly inappropriate for an entry-level car. While adopting Motors of India in 2008. the transverse engine positioning, other manufacturers soon moved the gearbox up alongside the engine, and gave it its own In the Chicago Auto Show in February, 2008, retro styling even lubrication system. Later, the Mini’s initially simple rubber block entered the world of trucking! Following Chevrolet’s 2005 suspension was also replaced by the Hydrolastic interconnected introduction of the HHR (Heritage High Roof) van, inspired by self-leveling fluid system originally developed for the “big broth- the mid-1940’s Suburban van and station wagon, Navistar er” Morris 1100, which added further complication to the design. International Corporation revealed the LoneStar premium Class 8 The result was that the British Motor Corporation and its succes- truck-tractor, which owed its “Advanced Classic” styling inspira- sors British Motor Holdings, British Leyland and Austin Rover tion to the International Harvester D-Line truck range of the did not derive the desired level of profitability from what was a immediate pre-World War II period. LoneStar featured “conven- successful design in volume sales terms, with almost 5½ million tional” (bonneted) styling in the traditional manner beloved of units having being sold in its 1959-2000 production lifespan. American truckers, and it was abundantly clear from the launch literature that it was aimed squarely at the owner-driver market. It The important point about BMW’s interpretation of the Mini seems, however, that the main thrust of the retro movement has theme is that, unlike some other “retro” designs, it has been now passed. Successful retro models that have cemented niches in commercially successful, and there is not the slightest suggestion the market, in their own right, are likely to continue for some that it is nearing the end of the road, or that BMW intend to time into the future, but the momentum that was built up at the move its production away from the current United Kingdom start of the 1990’s has dissipated. There has not been any talk of location. Of the others, Chrysler’s PT Cruiser has also enjoyed new retro models for some time, and it will be interesting to see success, selling similar volumes to the Mini over roughly the same if even successful marques like the Mini are positioned a little fur- decade-long timeframe. However, with Chrysler now under Fiat ther away from their visual roots at each successive model facelift control, it has been decided to discontinue the model, and final or upgrade.

28 September 2010

Entrepreneurship Bootstrapping lifts entrepreneurs to their feet, but is not enough for great businesses to flourish The principle of bootstrapping is starting up a business from scratch with mimimum help and funding from external sources.

here are many legendary busi- That is the role that business accelerator Some even have back-office hubs that can nesses that started out as a support firms have to play in the market. take on the management of non-core dream in an entrepreneur's eye Business accelerators are companies that processes for the entrepreneurial business and that were built on little offer support and assistance in growing on an outsourced basis. That means the Tmore than the owner's savings or a small early-stage business. They not only work entrepreneur can focus on what he or she line of credit from a bank. This is the with the entrepreneur to build a bankable is good at, without worrying that the oper- principle of bootstrapping: starting up a business and then support the fund raising ational or financial aspects of the business business from scratch with minimum help effort, but also provide ongoing strategic, are being neglected. and funding from external sources that management and operational support that were not really meant to gear up a busi- helps them to grow into the future. Without accurate and reliable financial ness. But, in reality, most businesses that information, businesses can make costly are founded this way will fail within a mistakes. Back-office administration is an matter of 18 months to two years as they often neglected and distracting non-core start to hit barriers such as an inability to activity. Accelerators can take care of this secure the funding they need to tackle activity for companies, thus improving larger projects or to hire more people. their chances of survival and growth. Often, there problems will be compound- ed by a lack of capacity for strategic and Holding out for financial planning. an angel Although a credit card or a small loan from Funding is an issue, of course. Venture a friend might tide a company over for a capitalists may offer funding help to select few months, few businesses can plan for businesses, but they don't have enough the longer term without strategic support. cash to go around. There is a strong role Those that don't fail outright will often for angel investors to play in this regard. become trapped in survival mode, existing Carien Engelbrecht, Co-owner Director of We see angel investors and business accel- month-to-month and order-to-order with- Strategy and Business Acceleration for erators as having complementary roles. Aurik Business Incubator out growing their revenues or the amount Angel investors benefit from working with of people that they hire. business accelerators, as the commercial Accelerated support that the acceleration service offers Typically, early-stage businesses are too growth will improve the chances of commercial young to qualify for venture capital and success and reduce risks. The challenges that small businesses face cannot afford consulting-based commer- are not related only to money. They're cial support. This "skill and equity gap" Ultimately, we believe that supporting often established by someone who is a has proven to be the death knell of many start-up and early-stage entrepreneurial superb technician or engineer, but who an entrepreneurial dream. companies is critical to the country's lacks expertise in operations, finance, sales future. Small businesses are the engines of and marketing. In addition, a great busi- Many smaller businesses that stumble over growth in any economy - they could help ness needs good back-office infrastructure these obstacles might have succeeded with to create new jobs that make up for those to support its growth. more assistance in their early stages. In a lost in sunset industries such as mining South African economy that has shed and clothing and textiles manufacture. Good financial managers, sales representa- nearly one million jobs as a result of the tives and marketing professionals can be global recession the unnecessary failure of To succeed, however, they need help. It's expensive to hire. A business accelerator a start-up business should be seen as a the rare business that can lift itself up by its will provide hands-on and strategic help tragedy. We need to look ways of enabling bootstraps. Most entrepreneurs need sup- around these areas, giving the business a small businesses with great ideas and a lack port and funding if they are to achieve better shot at success. of resources to turn into great companies. their true potential.

30 September 2010

A series of articles on the rise of the Chery automobile Review of Chery's Market Performance In the first half of 2010, sales volume in China’s car market surpassed 9 million units, by Howard Keeg startling the world yet again. uring the first half of this year, China’s car output hit Also in Q2, QQ3’s average monthly sales volumes reached 11,000 8.4722 million units, up 49% year-on-year, with units, which directly contributed to Chery’s sales volumes of growth rates going up by 34 percentage points. Car 308,900 units in H1. In April, the growth rate of China’s car mar- sales hit 9.0162 million units, up by 48% compared ket, which had grown speedily for more than a year, started to slow toD the same period last year, with growth rate increasing 30 per- down. In May particularly, mainstream carmakers’ sales volumes centage points. From the market data we can see that market shares declined. Against this backdrop, Chery products still experienced of independent passenger car brands ranked first place from stable growth. This increased levels of independent brand carmak- January to June, and that sales volume rocketed to 3.1823 million ers’ confidence and accentuated Chery’s indispensable role in the units, sharing 47.35% of the total sales volume in the Chinese pas- Chinese market. senger car market. Spotlight: All-round In addition, Chery was shown as the leader among China’s inde- pendent car brands, achieving a sales volume of 308,900 units, Resurgence in International which shows an increase of 46.25% from the sales volume Market (211,200 units) of last year, and achieving higher levels as com- In H1, China’s car exports indicated an increasing trend, what with pared to previous corresponding periods. the rejuvenation of the global economy in 2010. This is also Q1 - Sales Record Hits New indicative of Chery’s car sales: in June, Chery’s export volume hit 8053 units, representing a year-on-year increase of 106%. In H1, Profile Chery’s cumulative export volume amounted to 38,107 units, up 154.3% on a year-on-year basis and higher than the growth rate of At the beginning of 2010, the car market in China resumed a rea- the domestic market. Chery also came in at number one amongst sonable growth period after experiencing a huge increase in 2009. its counterparts in export volume. Chery, as the leader among China’s independent brands, achieved sales volumes of 163,500 units in Q1, up 74.6% on a year-on-year During the resurgence phase of international markets, Chery’s basis and hitting a new high as compared to previous correspon- prominent performances as compared to its domestic counterparts ding periods. not only mirrored Chery’s achievements, but also manifested Chery’s huge development potential on the international market. The sales volumes of medium-end vehicles like Tiggo and A3 went This resulted from its fulfillment to the “Fine Development in up as a whole, and Tiggo’s sales volume hit 5,812 units in January. 2010” strategy made at the beginning of this year, targeted at That being said, Chery QQ3, considered as the “King of China’s “Brand, Technology, Responsibility, Internationalisation”. By the Mini Cars”, achieved sales volumes of 19,983 units, showing a end of Q2, Chery’s total sales volumes in 2010 had surpassed robust growth rate. All in all, the fast-rate growth of sales volumes 300,000 units. In the second half of 2010, Chery’s anticipated in Q1 are laying a solid foundation for Chery with regards to its market performance against a backdrop of declining sales volumes annual sales goal. but increasing monthly inventories in the first half, is worth wait- Q2: Robust Market ing for. Chery’s high-end mainstream products, G3 and G6, will be successively marketed in the second half. During this time, their Performance product line portfolio will be enhanced, having gained further Chery’s Q2 sales volumes reached 145,349 units, representing a market exposure. This will have a strong impact on domestic medi- year-on-year increase of 23.8%. Meanwhile, Chery focused on the um and high-end markets. fast-growing SUV market, where the Tiggo performed strongly. In Q2, Tiggo’s sales volumes amounted to 12,652 units, showing sig- Needless to say, with the increase in overseas factory’ production nificant growth as compared to the same period last year. In addi- capacity and the development of a sales service network in overseas tion, Cowin achieved sales volumes of 15,764 units in May, with markets, Chery’s sales growth on the international market will be average monthly sales volumes surpassing 10,000 units. further accelerated in the second half. Chery’s market pattern will be more reasonable, with the internationalisation of markets, and the brand showing a more favourable development trend.

32 September 2010

34 September 2010

Tony’s Take The Pseudo-Science of Slaughtering Scapegoats If this was a script for a Sunday morning religious radio programme, it would begin with the explana- tion that the ancient Jewish community would sacrifice a goat as a symbol of getting rid of all the sins of the community, hence the expression scapegoat, which was short for escape-goat. An array of serious minded South African industrialists appear to have selected the exchange rate of the Rand as their particular scapegoat, but the question burns as to whether the currency or the industrialists are the by Tony Twine guilty parties.

onsider the sequence of graphics provided with If correlation was a measure of causality, the 3rd chart might be this article. Chart 1 shows the enormity of the taken to indicate that the performance of the real external value of task if any meaningful intervention is to be the Rand drives the performance of the accumulated gross domes- made by any party, including government, in the tic product of the G7 countries. What a powerful position the lit- foreign exchange value of the Rand. With trade tle old South African monetary sector would be in. But it may in the Rand during the first quarter of 2010 well be more sensible to suspect that the performance of the G7 averagingC more than US$ 10 Billion per day, one would have to economies, as represented by their cumulative GDP, might influ- have a very large war chest to try to move the exchange rate in a ence the external value of the Rand, rather than the causality being the other way around. direction that the market would not want it to move in. Which takes us to chart 4, which reflects the high level of positive Chart 2 depicts the inverse correlation which has probably quelled correlation between G7 GDP performance and South Africa’s the imaginations of those in favour of a weaker Rand. Between exports. Will weakening the Rand exchange rate push G7 GDP 2005 and the first quarter of 2010, there is a clear inverse correla- growth upwards? Probably not, but improved G7 GDP growth tion between the real trade weighted exchange rate of the Rand will probably push the external value of the Rand downwards. and the absolute level of South African exports. The solution to Intervening in the external value of the Rand would simply be escalating export values must, therefore, be childishly simple – making believe that the G7 economies were doing well, which weaken the exchange rate of the Rand to drive exports upward. they are not. The problem with intervening in the price of the Unfortunately, childish might be the operative word. Correlations currency is that, if it is weakened to hide the fact that industries in measure the arithmetic values of sympathetic or antipathetic an economy are weak, the attempt to camouflage the weakness of movements of variable values. They do not measure causality, or producers comes back to bite the entire economy in the leg, as the what drives what. prices of all imports rise.

36 September 2010 Tony’s Take

Could it be that the industrialists on the bandwagon of the anthem for a weaker Rand are perhaps trying to run their business operations in a manner better fitting the period 1979 to 2001, during which the rand only ever weakened on an annual average basis? This provided a “natural” barrier to imports, but really did very little to stimulate exports, or we should have become one of the most powerful industrial export economies in the world.

How about this as an alternative that will not impinge broadly on all consumers and foreign investors as heavily as weakening the Rand? Tax the imports of all goods that can realistically be manufactured in South Africa, and subsidise the export of those goods via the tax revenue. O, oops! Sorry, we tried that – it was called the MIDP. It got bombed by a Canberra.

Answer from page 10

September 2010 37 weighty issues The Many Puzzles of the 2010 Truck Market by Frank Beeton In all the years that I have been involved with analysing and forecasting the South African Truck Market for commercial vehicles over 3,5 tons Gross Vehicle Mass, the Year 2010 has presented one of the most challenging scenarios to understand, and predict.

uch of the blame can, of 19,5%, and Bus sales improved by just less ty from August onwards will allow for course, be laid at the door than 79%. some margin of growth. of the Soccer World Cup This profile was somewhat surprising. Significantly, the substantially improved tournament, which totally There was an expectation that MCV and XHCV performance reflects a more sup- Mdominated our national life for four HCV sales would be “helped” by last- portive financing environment for these weeks in June and July. However, in the minute SWC preparations, as these distri- R1 million-plus vehicles. One of the fea- run-up, there were so many unanswered bution class vehicles would be most com- tures of the 2009 market, which fell back questions about the country’s ability to monly utilised for delivering supplies to to levels last seen in 2004/5, was the cred- deliver a successful event, and if it could, the SWC stadia. With construction of the it restrictions that severely impacted the how many foreign visitors would arrive to latter completed well in time for the open- sales of premium payload units. During watch it. This created a great deal of ing ceremony on June 11th, XHCV vol- the early months of 2010, we saw an uncertainty in the local business commu- umes, which include construction-specific aggressive move by Wesbank into commer- nity, which was duly reflected in a num- tippers and truck mixers, could have been cial vehicle financing. Prior to this, the ber of published confidence indices as we expected to moderate. The increase in Bus “Wheels Bank” had been notably conser- waited to see what would happen. sales was, however, predictable, given the vative in its engagement with the heavier considerable numbers of vehicles that were side of the business, and the change of To make things worse, the market, which delivered to PRASA, Autopax and the heart was welcomed in the industry. had shown some early signs of growth, Gautrain operation in recent months, even Several vehicle manufacturers had resorted flattened out after peaking in March, and though the 32 specially imported Hyundai earlier to offering their own in-house refused to exhibit any clear evidence of World Cup team coaches were not record- financing facilities to intending pur- “panic buying” as local business confront- ed in the NAAMSA market reports. chasers, but the Wesbank move held out ed its SWC commitments. A substantial promise for those vehicle distributors who factor supporting the first half-year’s mar- With those results behind us, it was time did not enjoy this option. ket stability was to be found in the Bus to look ahead to the second half of 2010. segment, where nearly 1 000 units were Initially, there had been some fears of a While we are resigned to a substantial delivered to support SWC activities and “mirror image” pattern, with the intensi- decrease in bus sales activity in the second the new Bus Rapid Transit projects being fied selling rate anticipated just before June half of 2010, our expectations for growth rolled out in several cities. At the conven- being followed by a slump. In the event, in the total market have become slightly ient milestone which presented itself at the however, with the notable exception of Bus more comfortable. Back in May, end of June, a year-on-year comparison sales, this did not happen, so we had to Econometrix’ macro economic model was with the equivalent first six-month period think again. One of the pleasing aspects of suggesting a total market in excess of 22 of 2009 revealed an increase of 9,3% in the 2010 market has been the stability 000 units, but this will have to be moder- overall volume, but, as usual, the devil was shown in June and July, two months in ated somewhat to accommodate our sec- in the segmentation detail. While the which considerable distraction from the ond-quarter overrun of around 1 000 entry-level Medium Commercial segment selling task was to be rationally expected. units. In any event, we believe that most suffered a decline of 1,9%. and cruiser- As it turned out, volumes of 1 880 and 1 players in the industry will be very pleased weight Heavy Commer-cial sales fell by a 771 units respectively were not far off the if the market were to reach a level of 21 more substantial 3,2%, volumes in the peak of 2 150 units recorded in March. 000 units in 2010, which would result in premium Extra Heavy segment rose by This has given us hope that the “mirror year-on-year growth of more than 10% image” will not happen, and that normali- over 2009.

38 September 2010

Life Goes on Good is the Enemy of Great Each month, NAAMSA issues its New Vehicle Sales Report, which provides the unit sales by manufacturer. I find this document a fascinating read, but recently the most fascinating by Austin Gamble part is the last line, denoted as AMH & AAD. uly 2010 NAAMSA sales were 35 555 What is not mentioned is the relentless units, but when the AMH and AAD pressure from the suits in Seoul. In my Jnumbers are added, the industry total column in the June 2010 issue of ABR, I climbs to 41 367. The extra 5 812 units quoted CEO Alan Ross, “impossible tar- make up a significant 14% of the total. gets are the way they do business”. This is NAAMSA adds a memo breaking this fig- reinforced by the motivational messages ure down into small cars (2120), medium hanging on the walls of Stanley Anderson’s cars (624), large cars (100), 4x4 recreation- office; the most succinct being “Good is al/SUV (1 115), and LCV (624). What is the Enemy of Great”. It is clear that left unsaid is that the big elephant in the Stanley subscribes to this, as he enthusias- room is Hyundai. To get more clarity on tically tells me about Hyundai’s “modern this egg dance, I visited Stanley Anderson, premium” product philosophy, which Hyundai South Africa’s Director of offers the perfect combination of fresh Marketing. ideas, novel solutions and top technology, all packaged in a hard to resist value for Stanley Anderson attributes Hyundai’s money lure. success to its range of vehicles, which in the current buying down trend, puts The Theta-II GDI (Gasoline Direct Hyundai in the pound seats. A quick look Injection) engine which goes into the at the Hyundai website confirms this prog- Stanley Anderson, Hyundai South Sonata available in America. This engine nosis. Just look at this range, and the pric- Africa’s Director of Marketing boosts fuel economy by 10%, whilst ing levels: reducing emissions by a whopping 30%. Hyundai’s association with this event has The bad news is that this engine will not Atos R91 900 increased the brand awareness and image be coming to South Africa anytime soon, i10 R105 900 – R126 900 considerably, with Anderson reporting “a purely because of the high sulphur Getz R127 900 – R143 900 drastic increase in showroom traffic”. He content in South African petrol. This Accent R146 900 – R169 900 continues, “it was an opportunity to con- highlights the contradictory and i20 R149 900 – R159 900 nect with the people, and we leveraged off hypocritical nature of the decision by Elantra R189 900 the Hyundai Goodwill Ball, taking it to all the authorities to tax emissions, whilst i30 R189 900 – R229 900 the major shopping centres around the not punishing the refineries for not being iX35 R239 900 – R369 900 country”. able to deliver cleaner fuel. H1 Wagon R295 900 – R359 900 H100 Bakkie R148 900 – R176 900 H1 Panel Van R236 900

We’re in a good place A little “lig in die broek” on the commer- cial vehicle side, but all that is missing in the passenger car line-up is a luxury sedan, and guess what? – the new Sonata is just around the corner! As Stanley says, “We’re in a good place”. Not an understatement, considering the fact that in the first six months of 2010, Hyundai increased its market share by 45%. Having a good range is one thing, but there are other strong factors assisting the surge, not least the sponsorship of the FIFA World Cup.

40 September 2010

AIDC Quiz

by Roger McCleery Roger McCleery asks the questions See how many of these 20 Questions you can answer.

1. What was South Africa’s top selling motor car (for the 3rd month in a row) in July?

2. Name the country that has more oil than all the Middle Eastern regions together.

3. Where was the recent Cars in the Park Motor Show held?

4. Who led the World F1 Championship at the start of the mid-season summer break?

5. Where was he born?

6. Who won the first Formula 1 modern Grand Prix 60 years ago?

7. What was he driving?

8. From what town did the famous Mille Miglia start and finish?

9. What make of British/German car is returning to the World Rally Championship in 2011 on a limited basis?

10. What make of car won the South African Car of the Year in 2010?

11. What Italian motorcycle company wants to sign up Valentino Rossi?

12. KTM Motorcycles have just produced a high performance car with a 2 litre Volkswagen engine? What is this model called?

13. What motor company makes aircraft, cars, power products (engine generators and water pumps), quads and motorcycles?

14. How many motorcycles does Honda make per annum?

15. Who makes Subaru motor cars?

16. Name the new MD of Geely cars in South Africa.

17. What company continued to make the Jeep after World War II?

18. Where was the first traffic light established in the world?

19. What famous Alfa Romeo model is soon to be introduced into South Africa?

20. Name two Indian motor manufacturers represented in South Africa.

Answers on page 90

42 September 2010 Tyre Talk Where did all the tyres go? Stockpiles of tyres now look like an investment. by Alwyn Viljoen

t used to be that all a farmer needed to do to get a gratis truck load of scrapped tyres was to make one phone call to the nearest tyre factory orI local dealer. Tyres that had no life left thus got recycled to be used in embank- ments, soak pits, woven bakkie-mats or turned-out as cattle feed stations.

Nowadays, however, everyone has only a limited supply of old tyres. This while small mountains of scrapped tyres have been noted at cement kilns.

Could it be that the industry is readying itself for the new dawn of tyre recycling by stockpiling rubber?

This long-awaited dawn will break as soon as the Department of Environmental Affairs announces the start of its approved plan to manage scrapped tyres on rim sizes from 8 inches to 25 inches. egory of tyres is phased into the collection process. Soon, everyone will be The only question which the DEA still has fighting to recycle this tyre. to answer is how much the vehicle owner Meanwhile, tyre dealers continue to sell will have to pay extra on each tyre to fund tyres with sufficient tread to guys who may “Dealers will be able to get rid of waste all this order. or may not have re-grooving tools. tyres, without cost to them, waste tyre Hermann Erdmann, spokesman for the transporters and processors will create Already dubbed the “Green Fee”, (not to Tyre Dealers and Fitment Association, said jobs, waste tyre processors will receive a be confused with the Green Tax on exhaust this currently “unofficial recycling” formed virtually free supply of rubber, roads will emissions), this amount will be levied on part of the official plan they had submitted be safer and, last but not least, South all passenger and commercial vehicle tyres to DEA as it creates hundred of jobs in the Africa will boast a cleaner, healthier envi- which were produced by the subscribers to informal sector. The DEA did not ronment,” reads the pamphlet. The the DEA’s approved integrated plan. approve. Earthlife Africa Toxics Group begs to dif- fer: The group understands “waste tyre The Waste Tyre Regulation calls on all tyre Albi Modise, chief director of communica- processors” to mean cement kilns and sees producers, including both manufacturers tions at the Department of Environmental crumbing as only the first step to supply and importers, to subscribe to a plan. Affairs (DEA), told ABR that only one of the kilns with suitably grated rubber. It has the four plans which the department issued its own pamphlet which states: With the notable exception of the Tyres received had met all the criteria set out in “Burning tyres in cement kilns is not ‘recy- Dealers and Fitment Association, more the regulations governing waste tyres, cling’ or a sound disposal solution. Toxic than 85% of South Africa’s tyre producers namely the plan developed by Dr Ettienne by-products are created and dispersed to and importers have already subscribed to Human for the section 21 company, SA enter the food chain and our bodies. the non-profit company’s Integrated Waste Tyre Recycling Programme (SATRP). Cement factories in other countries that Tyre Management Plan. The subscribers are permitted to burn tyres and other include Goodyear and Rubber Resources, The SATRP is currently issuing tenders to wastes have been unable to consistently who crumbs Goodyear reject truck tyres in establish registered waste-tyre collection stay within emission limits,” and adds and is currently the only agents and accredited waste-tyre users in that:“South Africa must, as a signatory to tyre crumbing facility in South Africa. each province. the Stockholm Convention, REDUCE the production of Dioxins and Furans, which Producers that join the SATRP Plan will A leaflet distributed by the SATRP tyre burning increases.” only start paying a green fee on tyres includes crumbing as one of the many [email protected] is an award- imported or manufactured, when that cat- ways to clean up South Africa’s old tyres. winning transport and travel writer

September 2010 43 What’s the Buzz?

WATCH OUT FOR ROAD DAMAGE AND ITS EFFECT ON YOUR TYRES

Bad weather can cause potholes of all sizes on many roads including motorways, so truck drivers need to take extra care when driving to avoid damage to their trucks. Tyres are especially at risk, because sharp edges and deep potholes can damage the tread or the sidewalls. "The holes in the road surface mean that tyres and rims in particular suffer," warns Björn Bolze, head of Customer Service for Tyres at Continental Tyre. "Moreover, if the tyres have insufficient pressure, there is a risk that the tyre sidewall will be squashed and damaged. In extreme cases this can lead to tyre failure. Low speed reduces the risk." Bolze says the rims may also be damaged in the process of driving over a pothole - and with expensive alloys, consequential costs may be high. This is a good reason for checking tyre pressure more often than usual in order to protect the tyre and spot creeping pressure loss. NeilPryde to set sails on two wheels: According to Bolze, "Taking potholes too widely may endanger cyclists or oncoming traffic. Tailgating the vehicle in front is now even riskier than usual, as BMW Group subsidiary loose chippings and/or larger chunks of tarmac may be thrown up from the road DesignworksUSA develops two high-per- - causing damage to paintwork or even cracks in the glass in extreme cases. Brian Clarke, General Sales Manager : CVT at Continental Tyre agrees, “Damage to formance road bikes in collaboration truck tyres can be caused by potholes, rocks and stones in the road, loose metal with the windsurfing champion. objects in the road, the edges of tar on the sides of the road, curbs and loading bay walls and rails and loose nails and other rubbish in delivery and collection Whenever equipment for high-performance water sports is the yards. “All these hazards can damage and in some cases destroy a tyre. If one of issue, the name NeilPryde immediately comes to mind. The these hazards are run over or hit, check the tyres at the next stop. If it was a major expertise acquired by the company during the past 40 years in the impact, you should stop as soon as possible and check for damage,” advises field of sports performance, wind management, aerodynamics Clarke. Clarke notes that hitting potholes can result in impact fractures. “Look and lightweight construction, will soon be available to the cyclist for up and down splits on the sidewall and cracking across the tread," he suggests. on the road. The leading water and adventure sports manufactur- Hitting rocks and stones can cut treads or sidewalls. Sharp rocks can also pene- er has ventured into new terrain. NeilPryde has launched two trate the tread and cause deflation or even burst the tyre. “Look at the tread of high-performance road bikes, which have been developed in col- the tyre for tears or cuts and similar damage as well as cuts and injuries on the laboration with the Singapore-based studio of DesignworksUSA, sidewalls. Stone cause the same impact problems as potholes so look for the same a BMW Group subsidiary. The bikes were presented to the pub- type of damage. “It is important to always check dual wheels for rocks or simi- lic at the Vatenfall Cyclassics, which took place in Hamburg in lar objects that might have been lodged between them, as this can cause severe August 2010. As is the case with all NeilPryde water sports prod- damage to both tyres,” notes Clarke. Running over metal objects usually results ucts, design also plays a significant role in the manufacture of in tread cut damage and they can also flick up and cut the sidewall. Driving tyres bikes. Whether automobile, surfboard or bike, design is the cru- over curbs or brushing against the sides of curbs is one of the most common cial factor for making a purchase decision. The team at forms of tyre damage. Driving over curbs can destroy the outer ribs of the treads, DesignworksUSA regarded the project as a particularly exciting while brushing against a curb can result in sidewall cuts and puncturing. challenge. It was not simply a matter of product design, but all “Important for truck drivers to note is that driving in the yellow lines is not only about visually interpreting the successful enterprise’s brand iden- a dangerous driving practice but it can also severely damage tyres. If a tyre is driv- tity within a new industry and significantly and sustainably shap- en off the tar, the outside portion of the tread may get damaged as well as possi- ing the future face of NeilPryde on the asphalt. The first two ble damage to the sidewalls. “Practiced drivers should never drive in the yellow models from the NeilPryde road bike series can be pre-ordered lines. They should also ensure they are driving smoothly without harsh braking, worldwide on the Internet at www.neilprydebikes.com (delivery rapid acceleration or rapid cornering. This will also greatly enhance tyre life as scheduled to commence mid September 2010). well as fuel consumption and ensure drivers get their safely,” adds Clarke. Don’t let incorrect battery advice cost you money

Thousands of functional batteries are wasted each year due to incorrect advice given to battery owners. Many batteries that are thought to be faulty and that require jump-starting often are not performing efficiently due to a faulty charging system. The battery itself is in perfect working order. Also, simple maintenance procedures can lengthen the life of a battery. Battery Centre’s Marketing Director, Andrew Webb, has the following tips to ensure motorists’ batteries last as long as possible.

Keep it clean and dry - Check the condition of the battery’s terminals. If they are corroded, they need to be cleaned with a wire brush or bat- tery cleaner spray. “Corrosion prevents the free flow of current through the battery, reducing the amount of power available to start the car”, explains Webb. The entire battery should be kept clean and dry to ensure it can deliver maximum power.

Know how to jump-start - Jump-starting incorrectly is dangerous and can cause damage to the vehicle's electrical system. If the vehicle needs to be jump-started, first check the manufacturer’s guidelines to prevent injury and vehicle damage.

Monitor terminals - Check if your battery terminals are tight. Loose connections result in loss of power. It’s best to check these connections often. Also ensure that the battery fits snugly in the battery tray. If there is movement the connections may become loose.

Get it tested - Batteries should be tested at least once a quarter. Battery Centre offers this service for FREE. Batteries should also be tested before a long trip to avoid battery failure and becoming stranded out of town.

Make sure before you toss it - Batteries that need jump-starting in colder months aren’t necessarily destined for recycling. Battery failure can be a result of a faulty charging system. Again, visit your nearest Battery Centre and have this checked for FREE.

“If a motorist doesn’t have time for battery maintenance, or if they have a high powered vehicle, such as a 4x4 or classic car, we recommend a more powerful battery. The Raylite Ultimate batter, with AGM technology produces 30% more current and requires no maintenance. And it lasts up to 30% longer. Visit Battery Centre for some expert advice from our battery fitment technicians, call toll free on 0800 112 600 or visit batterycentre.co.za”, concludes Webb.

44 September 2010 WIlde Things Cash Rhino – Treasury’s New Term

by Fingal Wilde for the Motor Industry ABR’s esteemed contributor on all things economic Tony Twine, did a very interesting article in the April 2010 issue of South Africa’s premier automotive aftermarket publication, titled Déjà vu and the Fiscal Cash Cow, whereby he gleefully dissected the facts about taxation on the and the long suffering motorist. ony analysed all the taxes that system is implemented, we’re going to our profligate government cough up more for those nice gentlemen levies on a vehicle during its to get rid of our smelly polluting tyres, lifetime, from factory floor to with Vat added, of course. The mind has scrapyard,T and he came to the shocking gone beyond boggling, but I am sure that conclusion that the major cost compo- in some smoke filled room in the bowels nent, by far, for the industry and the of the Department of Motor Industry motorist is, you guessed it, taxes. A very Screwing, new and more devious tax plots sad state of affairs, paying for the affairs of are being hatched. Someone needs to state, and the state president, but our fis- Pravin Gordham is a big game hunter, and stand up and say no more, otherwise cus is apparently far from satisfied. It is going after the cash rhino. before we know it, we shall all be cycling appears that they are all for getting blood notches to be adjusted, the Gauteng our way to work, and having to scatter out of a stone, because despite the inordi- motorist will be stung very severely for when the blue light brigade comes past – nate amount already extorted, yes, you having the temerity to drive on the roads yes, the fat cats in government will still be heard me, EXTORTED, from this con- already adequately funded from other tax on the road, as they will survive. But we venient cash cow, Pravin and his cohorts sources. And for those non-Gautengers won’t, because the motor industry is no believe that the well is not yet dry. In who are looking on with a smile, enjoy it longer a cash cow, it has been added to the September the emissions tax, Vat and all, while it lasts, because this is a sting that endangered species, and can now be called will come into effect, under the disgrace- will soon be coming to a road near to you. a cash rhino. Maybe I shouldn’t have men- ful subterfuge of environmental concern. Other nasty surprises are also around the tioned cycling – this will give the guys Then, after a short period to allow for belt corner – once the tyre waste disposal ideas. Schengen Schadenfreude

nternational travel is becoming once again part with my hard earned (which could have easily been looked up increasingly unpleasant, what with money to acquire a Schengen Visa. What on the internet, which I did as soon as I the security checks and delays which an experience. It starts with a shakedown was back in the office – you cannot use have become par for the course, and at the security gate, where the security your cell phone at the embassy!) – made Ithe added ignominy of dreadful organic guard offers parking inside in exchange for me think that I had mistakenly entered compounds euphemistically delivered as a small informal fee. Then, heaven help bin Laden as my surname. I had to make airline meals. But another torture awaits you if you do not arrive exactly ten min- the trek to Pretoria once again for this South African travellers, in the form of the utes before time. If you’re early, you’re told serious offence. Visa application. Last year I travelled to to pay penance downstairs until it’s your the UK, and I had to suffer the humilia- time. I’d hate to know what happens if I was very angry at the time, but upon tion of being treated as some sort of crim- you’re late, and I’m not prepared to find reflection I realised that the problem does inal, merely because I wanted to visit that out. Once your number is called out, you not lie with the Schengen states, nor the blighted isle to see my first grandchild. have to stand for the interrogation, and UK, nor the US, nor the Aussies – the And they charge you money to insult you! take some flak from a Rosa Klebb clone problem lies with us. Or more specifically But wait, this was pure nirvana compared with absolutely no sense of humour and the problem lies with our dysfunctional, to my recent experience with the German the inability to understand the concept of corrupt, inefficient, and disgraceful Embassy. Simply because I needed to trav- flexibility. Despite the fact that I have Department of Home Affairs, which el to this strange land of leather seated been staying at the same bed and breakfast issues false passports like sweets. I even men to attend the Automechanika show in Frankfurt for some 20 years, the mere wonder how legitimate my passport really (and to assist their economy!), I had to fact that I could not provide a postal code is. Sies.

September 2010 45

Intelli-Driving Low Risk Driving produces what most businesses want - by Eugene Herbert a better, Triple Bottom Line The term Triple Bottom Line refers to optimising efficiencies in three separate, but related areas of management – Financial, Environmental, Social. onsider the following; Driver Crashing this year will have a direct effect 'X' is on the road a lot of the on pushing up costs in the future. time, and operates under steady pressure to meet targets. As a Traffic accidents are one of the leading Cresult, 'X' feels the need to rush frequently. causes of death & serious injury in South Rushing uses more fuel, promotes wear & Africa. The latest figures indicate that the tear, and increases the likelihood of crash- cost to the Government is anywhere ing. This person's operating style has a between R 43 million and R 70 million a direct impact on the businesses Triple year Low Risk Drivers on the other hand Bottom Line. If we look in a little more tend towards 'Y'. That is, they tend not to detail, we can see that something as simple rush, their overall travelling speeds are as rushing impacts on the TBL in the fol- lower and their behaviour is demonstrably lowing ways; rushing uses more fuel, pro- more socially desirable. duces more toxic gases, particulates and noise. The increased wear & tear on the Low Risk Drivers are supportive and adap- vehicle will require more frequent replace- tive. They acknowledge the diversity of ment of consumable items such as tyres, They will be less likely to "let someone in" road users and consider the needs and brakes, clutches and lubricants. a socially desirable trait, and more likely to weaknesses of others. They look for oppor- "keep someone out", or, "rush yellow tunities to "let people in", and adopt a col- In all of the instances noted above, a clear lights" both dangerous habits to develop. laborative rather than combative disposi- link can be seen between both the financial tion. They drive more carefully, crash less, & environmental factors. However, what Ask yourself this question; if driver 'X' was and are usually much less stressed. about the social or human impact of in a vehicle with your company name on Sometimes, they choose not to drive at all rushing? the side, how would you feel about 50 or if there is a better alternative. 100 of these drivers representing you or Drivers who feel the need to rush are usu- your shareholders? Your employees' observ- Low Risk Drivers understand how their ally more stressed than drivers who don't able behaviour may well be in considerable choices impact on the Triple Bottom Line - feel that way. Stressed drivers tend to be conflict with your organization’s values. Financial, Environmental & Social. Not more aggressive, competitive and even only do they understand the impact of combative on the roads. Stress causes high- It goes without saying that crashing costs their choices, they are motivated to make a er blood pressure which in turn is linked to money. Lost time, medical expenses, vehi- difference heart disease and stroke. cle repairs & depreciation are all obvious costs associated with crashing. But what So what do you think - a new year’s resolu- Drivers who operate under pressure often about the hidden costs? Work cover premi- tion worth implementing? think more about their own needs when ums and vehicle insurance are tied to past driving, than the needs of others. performance. Till next time - safe driving. the Buzz? TOYOTA TEACH PRIMARY SCHOOL PROJECT GATHERS MOMENTUM Toyota South Africa Motors (TSAM) will increase its focus on the better education of primary school children in rural KwaZulu-Natal, says Jenny Maré, General Manager: Corporate Affairs at TSAM. Speaking during an exploratory visit to a number of schools supported by TSAM, or so-called Toyota Teach Schools, Maré highlighted the company’s focus on education as a cornerstone of economic and political stability. The exploratory visit was dubbed the Hilux Gives Back-initiative, which seeks to acknowledge the important role of employees in rural KwaZulu-Natal in the success of Toyota in South Africa. The Hilux, who recently celebrated 40 years of success in South Africa, remains South Africa’s most popular vehicle and is manufactured at Toyota’s Prospecton Plant in KwaZulu-Natal. “It was the late Dr. Albert Wessels, the founder and CEO of Toyota South Africa that first identified education as a key focal point of our social development agenda. This has remained over the years and although we have various proj- ects that focus on the primary, secondary and tertiary education sectors, we believe that our Toyota Teach Primary School Project or TTPSP remains the flagship of our corporate social responsibility programmes.”

48 September 2010

and Their Contribution Tyres to Safety in Motoring www.bridgestone.co.za Marcus Haw This month we continue with the responsibilities of tyre staff in a fleet. t is also perhaps the right time to men- the country. It is time for fleet owners to rectly responsible for the safety of your tion the overlooked importance of tyre become proactive as they carry the real vehicle and your transport personnel’s safe- Istaff throughout the country. In all responsibility. ty. They could also be responsible for the fleets big or small, heavy trucking or parcel death of some innocent road user. Don’t service the tyre staff usually take a back Road safety as well as tyre safety begins underestimate the worth or importance of seat. They are commonly on minimum with the basics; like the maintaining of your tyre staff. wage, have minimum training, get the clean rims which allows the tyre to seat worst place on the premises to work in and cleanly and surely in the rim flange. Basics We as South Africans in the transport have lousy working hours, often working like keeping the tyres themselves clean and industry, in all its various shapes and weekends too. Most tyre stores are poorly preserving their longevity. Basics like using forms, need to take on a new approach. equipped with the minimum basics need- a torque wrench instead of long pole on We are too often complacent and should ed to fit and remove tyres, being dirty, the end of a wheel spanner. The basic use rather start making changes to the way we hard manual labour. It should however be of air tools to mainly loosen wheel nuts, do business. With our history of road acci- more important to the fleet owner, and it and never to tighten them with. dents and breakdowns in the transport sec- should be a job of high skill if done cor- tor in general, it would seem wise to look rectly. Skill of course needs to be taught Many small basic factors which enhance to ourselves and try and improve matters. and only well trained staff become highly the safety of your fleet, and will make sure Instead we carry on as before, doing things skilled staff. that you save money in the long term. But as they have always been done, and gener- getting the basics right requires staff train- ally hiding from the consequences. It’s ing. It is up to fleet management to get the time to change. training right. The consequence of poor tyre mainte- What one wants is tyre staff that under- nance is road accidents. The consequence stands and knows what to do, how to do it of poor tyre staff is poor tyre maintenance. and very importantly why it should be done. This should include everything from Take the lead and train your tyre staff. the tyres themselves, through to the ancil- Give them the recognition they deserve. lary components, to a basic understanding Accept that they are working with safety of the wheel and suspension components critical items and they are carrying huge which have any effect on the tyres. Again responsibility. Give them that responsibili- this requires training. ty and let them own it. You will reap the benefits of safer, more reliable and more The correct approach to tyre management, economical running of your fleets. which is barely practiced anywhere, should We’ve often said that tyres are all that keep not be underestimated. Tyres are what And you’ll be a leader in your field and vehicles on the road. Vehicles in fleets are keep the wheels rolling and the business hopefully start a trend. A trend of safety, worth a fortune. In most cases, tyres in a going. Your tyre staff is directly and indi- particularly Tyre Safety. fleet are the third highest running cost. It does not make sense to take the most safe- ty critical product on your vehicle, which is your third highest cost, and give it to the people considered the least trained. They are normally expected to do the best job they can, at all hours including the week- ends.

Tyre staff should carry more status and they should be well trained to become highly skilled in working with life saving components. They need to understand what they are working with. They need to understand the importance of their responsibilities. The way things are cur- rently, it is unrealistic and unfair to expect professional work from any tyre fitter in

50 September 2010 the Buzz? CONTROL INSTRUMENTS LAUNCHES WARRANTY CALL CENTRE FOR WHOLESALERS Control Instruments Automotive, the subsidiary of JSE-listed Control Instruments and the manufacturer and supplier of Gabriel shock absorbers, has launched a retail warranty call centre and care- line for all Gabriel aftermarket products. “While the call centre is aimed at Gabriel’s retail partners to provide a swift warranty claim process, it will be beneficial to consumers and channel partners as well,” says Sean Staley, brand manager for Gabriel. “The call centre will provide a streamlined process for all retail outlets to log informa- tion for warranty claims during and after hours and receive an imme- diate response and authorisation and will include a stock shortage care line service.” Staley says the company is ISO 14001, ISO9000 and TS standards approved. “This puts us in good standing with the requirements of the pending Consumer Protection Act (CPA) which is aimed at protecting the consumer. Much of the CPA legislation is already adhered to in terms of the Gabriel’s internal safety, quality control and warranty standards. Safety has always been a key issue in the manufacture of Gabriel products and the CPA will protect the consumer from unscrupulous suppliers and private products”.

American Tyre Technology now in South Africa!

It’s finally arrived…a world-class tyre sealant technology that will save your company large amounts of money and time! Air-Seal tyre sealant is an Aramid based product (as used in bullet proof vests) that does not separate or solidify. Punctures are instantly repaired, without the use of gum, latex, glues, or cork, ensuring that idle labour and machine downtime is avoided. Our tyre sealant offers – • State-of-the-art fibres • Strength - A final seal provided by strong fibres, provid- ing an airtight plug. • Suspension stability - A high performance sealant that will last for the life of the tyre • The only product used by the British, American Army and other large companies. • Inertness – sealant will not react chemically with any part of the tyre/wheel assembly • Corrosion protection – effectively inhibits rust and cor- rosion • Prevention of flats from large punctures • Extended tyre life • Eco friendly

If your business has tyres working for you we will be able to help make a difference.

For more information please contact us on [email protected] or visit our Website on www.airseal.co.za or contact Willie Breytenbach at 083 324 2983

September 2010 Customer C.A.R.E. Programme – sponsored by Federal-Mogul

MODULE Fifteen: THE FORMALISATION STAGE – CONTINUED The Hut System epending on the size and complexity of the firm, these activities, in our search for excellence (apologies to Peters). each hut could also have smaller huts within the We have no option, as we have to strive for perfection, because main huts. This must be the decision of the leader there are other kraals who are also adding value to their seat cov- of that specific main hut. This is not a subsistence ers, and we are competing for the same market. kraal, which only makes Ecstasy seat covers for its ownD use. This is a highly competitive kraal, selling premium qual- The 21st century hut system would look ity seat covers at a competitive price, professionally marketed to something like this - people outside of the community. To do this, the entire kraal is collectively responsible for adding value to the product that it imports/manufactures, markets and sells.

Therefore, even though our first priority is to look after our indi- vidual huts, and to sweep in front of the hut, we must always take cognisance of the fact that whatever we do impacts on the other huts, in some way. So we need to speak to the other huts (COM- MUNICATION), and we need to allow them to sometimes help us sweep in front of our hut, and vice versa; they will sometimes need us to help them to sweep in front of their hut (CO-OPER- ATION). With this bit of common sense, it does not take a rock- et scientist to realise how important the two C’s apply in this sce- nario: COMMUNICATION and CO-OPERATION become critical. This is known as the C2 cardinal rule. Our brooms can no longer be traditional – they will all need to have more than one handle!

To facilitate this process, we need to identify every important task in each hut, and to designate responsibility, e.g. who is going to DISCUSSION POINTS collect the wood for the fire, who is going to build the fire, who is going to light the fire, who is going to look after the fire, who 1. Rate the communication, co-operation is going to collect the water, who is going to boil the water, who and co-ordination that you are currently is going to carry the hot water, who is going to use the water, who experiencing in your company. Discuss. is going to clean the ashes, etc., etc., etc. This is a painstaking, but important task, which is actually quite simple once you’ve put 2. Take a relatively simple process in your your mind to it. But still time consuming. The people doing these company, that requires input from vari- tasks may not all come from the same hut, so the person who is ous departments, and break it down into in charge of the hut that the chief activity falls under, has to co- its respective tasks. How would you do it ordinate these activities, with the requisite co-operation from the other huts that need to be involved. Now we need 3 C’s: COM- differently utilising the HUT system. MUNICATION, CO-OPERATION and CO-ORDINATION, Discuss. better known as the C3 cardinal rule. 3. Is perfection attainable? Discuss. With C3 being of vital importance, we need to have regular meet- 4. Do you like competition? Discuss. ings; in the kraal vernacular, Umhlanganos; to dovetail all of

52 September 2010

Workshop Update

Making South Africa a Better Place Wednesday 4th August 2010 was an auspicious day for South Africa, with the launch of a new initiative calling for South Africans to respect the country’s laws and to lead by example. The Lead SA call to action was created to remind every South African to challenge negative perceptions, to follow the rule of law and help change the country, and to put into effect former president Nelson Mandela’s call to the citizens of the country to be proactive about improving their lives. “It is in your hands to create a better world for Mohammed Abed receives his cer- tificate of appointment as the first all who live in it, and to make a difference,” the AutoCrew in Africa from Dave clarion call from Madiba, is the point of depar- Stalker, representing Robert Bosch ture for this campaign, and making a difference South Africa, Automotive to the citizens of Springs is Mohammed Abed. Division. Dave told the attendees This was in evidence at the first official opening that the AutoCrew workshop con- cept is important to Bosch, and of an AutoCrew workshop in Africa, situated at that they looked forward to a long 100 Second Street in Springs. Mohammed was term close partnership with motivated to open an AutoCrew workshop from Mohammed and his team. He his experiences as a used car dealer. He found it pointed out that the AutoCrew difficult to find a professional workshop in concept is not new, having been established in Germany over 30 Springs which could meet his exacting require- years ago, and which has now a ments, so he started to look around for an alter- wide footprint across Europe. He native, and this he found in the AutoCrew con- sees this concept as perfect for cept. His research convinced him that this was South Africa, with its emphasis on the best workshop concept available, and the technical competence, high stan- dards, and the backing of a well- backing of the Bosch organisation is what known brand and an iconic inter- clinched the deal. AutoCrew Springs is now national organisation. With the open for business, offering repairs to all vehicles Bosch philosophy that the customer under the expert eye of Service Manager Kobus is the most important person in the du Preez, someone who has had extensive expe- business, Dave reiterated that AutoCrew Springs would be an rience on Volkswagen, Toyota and Ford vehicles. asset to the community, as it would Kobus and his team, comprising David, Sipho offer consistently high technical and Emmanuel, promise good service at afford- service, with standards and equip- able prices, with a warranty of 3 months/ ment continuously being moni- 10 000km on all work done. Dave Stalker, Mohammed Abed, Kobus du Preez tored through quality audits.

54 September 2010 the Buzz? RMI CHALLENGES GOVERNMENT’S CO2 TAX PLAN South Africa’s Retail Motor Industry organisation (RMI) has lent its full support to the urgent call by the National Association of Automobile Manufacturers of South Africa (Naamsa) for Government to reconsid- er aspects of vehicle emissions tax, scheduled for implementation on September 1. Jeff Osborne, CEO of the RMI, says it is imperative that issues regarding the introduction of the tax are resolved, including Government’s abrupt decision to extend its reach to incorporate light commercial vehicles (LCVs). Further, he says motor industry sources have indicated that VAT could be payable on the tax – which will be incorporated into the selling price of the vehicle – effectively upping the cost from R75 g/km over 120g/km to R85,50 g/km. With regard to the LCV issue, Osborne says: “Currently, there is no internationally applied test-method for determining CO2 emission levels on LCVs. Accuracy in this respect is essential. On what criteria will Government base its tax system? Engine capacity alone cannot be used as a guideline, contrary to what National Treasury officials have indicated. Further, to contem- plate charging VAT on emissions tax is iniquitous – yet some manufac- turers in the industry have been informed that this will be the case”. Training and development plan to enhance the overall skills and the knowledge base of BBBEE suppliers

Ford Motor Company SA and the AIDC have jointly conceived a training and development plan to enhance the overall skills and the knowledge base of BBBEE suppliers. The Gauteng government has committed R105-million to this supplier incubator and skills enhance- ment project. "There is a need to focus on localising as many of the components as possible, enabling sustainable development of local component manufacturing and not just the assembly of imported components. Following a drive to include local content in vehicles, there has to be a larger supplier base of required competences, which is currently lacking," says AIDC CEO Barlow Manilal. The establish- ment of an incubation centre to nurture black-owned component sup- pliers at of Southern Africa heralds a new way of stimulating the establishment of black-owned small and medium- sized enterprises in industry. This Gauteng provincial government ini- tiative, supported by Blue IQ and the AIDC will enable industry to reduce business costs, experience growth in local volumes and poten- tially reduce the overall cost to produce vehicles in South Africa. The incubation centre will help to: develop existing BBBEE suppliers; assist companies to achieve the aims to increasing the sourcing of compo- nents from local suppliers; support the pairing of BBBEE companies with its Tier 1 suppliers.

CHEVROLET TO INCREASE VOLT PRODUC- TION CAPACITY BY 50 PERCENT

On 30 July 2010, General Motors said that thanks to strong public interest in the Chevrolet Volt, the 540km extended range electric vehicle, it will increase U.S. production capacity of the ground break- ing new car by 50 percent, from 30,000 units to 45,000 units, in 2012. The announcement came as U.S. President Barack Obama toured the Detroit-Hamtramck facility, where the Volt is being pro- duced for sale later this year. “The Chevrolet Volt provides drivers with the latest technology, outstanding innovation, and something no other electric vehicle can provide – peace of mind,” said Edward E. Whitacre, Jr., GM Chairman and CEO. The Volt offers a total driv- ing range of about 540km and is powered by electricity at all times. For up to the first 60km, the vehicle drives fuel- and tailpipe-emis- sions-free using electricity stored in its 16-kWh lithium-ion battery. When the Volt’s battery runs low, a gas-powered, engine/generator seamlessly operates to extend the driving range another 480km on a full tank.

September 2010 Vehicle Launch

by Howard Keeg Tweaking the Bravo – a Stunning Enigma It stands head and shoulders above its peers, and yet does not come even close to the sales of the market leader. The variance is a mind boggling anomaly. With a lower price, more power, more torque, superior acceleration, bigger boot, equal if not superior quality, and a 30 000 km service interval vs. the new standard 20 000 km, and other extras, for some reason the Bravo does not influence the normally canny consumer. A stunning enigma. ased on this, it is a good question to ask whether the Making a difference consumer is rational or irrational. Consumer behav- iour theory used to accept the theory of the "rational The Fiat Bravo is a classic case in point. Prior to its revamp, the man" model of decision making. The whole point of Bravo was already close to perfection and comparatively superior economics is that people make decisions by weighing to the market leader, so the stunning new Fiat Bravo Sport will costsB and benefits in a rational manner. The consumer's objective most probably not make a difference, which equates to a long is simply to select a set of product quantities that maximise satis- haul for the marketing team to change the dynamics. Cosmetic faction (or utility), subject to available income. But this ignores changes aside, the most notable difference is a softer ride and a dynamics such as personal paradigms and perceptual distortion, reduction in noise. The 110kW 1.4 T-Jet engine continues to risk tolerance, and power relations. This behavioural component inspire, and the big and stunning 17” alloys can even be upgrad- should exercise the minds of the marketers, so that they can influ- ed to even bigger 18” stunners. Otherwise, there is simply no rea- ence the purchasing decision process. son for Fiat South Africa to change anything, except the mind-set; i.e. perceptual distortion, risk tolerance, and power relations; of the South African motoring consumer.

17” stunners

56 September 2010 September 2010 1 Top Class Topics No Need for Dirty Hands The modern automotive technician is now seen as an automotive doctor, and when he or she interacts with customers, dirty hands are a no-no. That is why Permatex® has introduced waterless hand cleaners for working hands. ince 1909, quality Permatex® products have been used in workshops, garages, and at racetracks around the world. Behind these products is the understanding that the automotive technician’s needs is Permatex’s primary concern. Innovation through research and development is a Permatex hallmark, and hand cleaners, whilst being considered a “soft” product, is one of the areas within TopClass MD, which Permatex excels. Richard Pinard S Permatex’s fast selling Fast Orange® line features a broad selection of formulas and sizes for removing the most difficult dirt, and they’ve been doing it for over 50 years, and have become in America the hand cleaner of choice for the hard working technician. Wherever hands are getting seriously dirty, there’s a place for Fast Orange, because the hard working technician needs clean hands to do other daily chores, and he needs a waterless hand cleaner that really cleans – without turning his hands into sandpaper. He needs the strength to remove grease, grime, paint, adhesives and all other dirt his working hands get into, plus conditioners to prevent cracking and drying out. In South Africa, Top Class Automotive focuses on the Permatex Fast Orange Smooth Cream Hand Cleaner, available in a 14 oz. plastic tub, and a 4.5 lb. container (product codes 33013 and 33406); and the Permatex Fast Orange Pumice Lotion Hand Cleaner, available in a 15 fl. oz. bottle, a 15 fl. oz Brush-Up® bottle with nail brush, a half gallon bottle with pump bottle, and a one gal- lon bottle with pump (refs. 25116, 25113, 25217 and 25218).

Note: one fluid ounce = 29,57 millilitres, one gallon = 3,785 litres, one oz. = 28,35 grams, and one lb. = 0,454 kg.

The technician who presents a professional image has the world in his hands...

58 September 2010

Lip smacking double chrome exhaust pipes by Howard Keeg A Pulsating Experience

Two months ago I had the pleasure of test driving the Citroën DS3 for a week, and I gave it a glowing report, because it is a very good car. This obviously pleased the powers that be, because for this issue I can describe my feelings towards bigger brother, the DS3 Sport, the muscular but sexy beast that pleasured me for another week.

he publicity blurb says that the DS3 forges a new chrome exhaust pipe throbbing in anticipation. Before we get path… by placing desire at the heart of the motoring onto the glistening road, we need to use the connecting box to get experience. I agree, particularly with the DS3 Sport – your blue teeth connected with the USB socket, and to get into its 1.6 THP 16v 115kW and 240Nm mill is an expe- the swing of things by running your fingers over the dashboard to rienceT whether you are tootling along city roads, or powering get the “soft touch” effect. Use all your senses for maximum down the freeway, and best of all, when you take flight on the effect, and I quote, “with its sculptural styling and striking lines, national roads. What really impressed me was the phenomenal the DS3 exudes enormous appeal. It is a truly distinctive vehicle torque this six speed vehicle has. You can cruise at 2 500 rpm at with a strong personality built on original creations including a 120 kph, and if need be put your foot down at these revs, and this ‘floating’ roof, a ‘shark fin’ that lends vigour to the waistline, and beast responds! This equates to incredibly good fuel consumption recesses on the nose housing LED lights”. You want more? How for the power on hand, and whilst it is heavier than its smaller sib- about this, “the sophisticated instrumentation – with three coni- ling and thus not as thrifty, the trade-off is really pretty decent. cal dials on the cluster – driver-focused commands, low-set driv- And R255 000 is a pretty decent price as well. ing position and body-hugging seats lend a cockpit feel”. I don’t know about you, but I’m exhausted, so I leave the climatic last But it is the muscular sensuousness of this car that really stirs the words to Citroën, “this is an expressive object that stirs the desire desire. Just take a look at the accompanying pics, and I use the to travel. Taming the road so that only driving pleasure remains”. words of the press release to get the juices going. Even the name When you want to stop, the brakes will do the job, “the of the site where the DS3 is built is enough for me. Imagine hav- CITROËN DS3 is fitted with a particularly safe braking system, ing a car that was assembled in Poissy. This alone evokes sensa- including a host of standard-fit features such as ESP, ABS, elec- tions and the desire to ram the car into low gear and to thrust up tronic brakeforce distribution (EBD) and emergency brake assist the highway to heaven. For this we will need to buy the optional (EBA). This equipment helps drivers in the most difficult situa- leather gear knob at R438.50, but before we get carried away, we tions, including loss of grip”. need to pull up the leather handbrake, and to keep the double

Just look at those headlights and chrome side rubbing strips

60 September 2010

Insights

A Cut above the Rest Ribeiro Motors cc, situated at 82 Voortrekker Street Alberton, is an institution in this residential town, south east of Johannesburg. Having plied his trade in both Alrode and Alberton for the past 25 years, owner Tony Ribeiro is well known to the motorists of southern Johannesburg and its surrounds, having built up a reputation for quali- ty workmanship and good old honest service. Ribeiro Motors is also the place to go for precision skimming of brake discs, both on and off the car, plus brake drums and flywheels. Thus it is not hyperbolic to make the statement that Ribeiro Motors is a cut above the rest.

ony Ribeiro values his inde- Tony Ribeiro specialises pendence, but is acutely aware in German vehicles, so of the need for assistance from a it was no surprise to see larger organisation when it two BMW’s side by side Tcomes to the purchase of capital equipment and the procurement of replacement parts, with as little hassle as possible. It was this desire for a helping hand, with few strings attached, that attracted Tony to the Capricorn Society co-operative concept. In 2001, he was one of the first members to sign up for the South African chapter of the society, and he soon grew to appreciate technicians, who stay abreast of the benefit of one account for all his pur- the latest technical info and fit- chases, seamlessly sourced via the Purple ment techniques via the internet, Pages. He now affectionately refers to and valuable web sites and related Capricorn as “my Big Brother, but not my subjects are exchanged at such Boss”. This neatly encapsulates what functions. Tony has also noted Capricorn Society is all about – a helping that technicians are gravitating to hand, but not a heavy helping hand! two distinct areas of expertise; the Perfect for the workshop that wants to technician who analyses and diag- retain its independence. noses, and the guys with more hands on and mechanical aptitude Of course, Tony also loves the incentives who do the dismantling and and the Year End Function, where he can assembly/fitment, similar to a network to his heart’s content. Networking doctor nurse relationship. It is this has become a critical element in today’s fre- enquiring mind and observation skills that Ribeiro Motors is both spacious and netic world with its fast technological has kept Tony at the head of the pack, and spotless changes, as in this informal forum new a big reason why he joined Capricorn trends can be picked up early. For example, Society. When asked if he would recom- Tony’s son Angelo, who has joined the mend Capricorn to other workshops, his business, is part of the new generation of reply is a no nonsense “Yes - definitely!”

To join Capricorn Society Limited call André Changuion on 083 287 3498 or e-mail him at [email protected] or visit their website on www.capricorn.com.au

62 September 2010

Burford on Brands Mania I have to confess to having a soft spot for Mazda and it is therefore strange that after featuring nearly 30 brands in this column over the last three years,

by Adrian Burford we are only now getting around to Mazda. suppose we all have a favourite, usu- crown. Mazda’s past in South Africa is a ally a direct result of what we learnt fairly long and tortuous one: imports start- to drive in and what was our first car ed in the 1960s by Illings, a subsidiary of – they’re often one and the same. the McCarthy Group. At R1 646 the 1200 I learnt to drive in a Ford Cortina bakkie, which arrived in 1970 was really a car for but my first car was my dream car: a bottom feeders, but they were extremely Mazda RX2. For those who weren’t around rugged and you still occasionally spot in the 70s and 80s, the RX2 was Mazda’s them wheezing around. rotary-engined compact performer and ultimately the gene donor for the RX7 Illings ultimately disappeared in the Sigma and, more recently, the RX8. I grew up on conglomerate, which became Amcar, and a diet of Kyalami race meetings so seeing with the formation of the South African the cacophonic little car in action in Lodge Motor Corporation () out of Ford Group One and Star Modified racing was and Amcar in the mid-1980s, we entered already deeply engrained in my synapses an era of badge engineering. Samcor offi- backed off in anticipation of the impend- by the time I reached driving age. While cially became FMCSA in 2000, the culmi- ing drama. It was a measure of the forgiv- my wealthier mates were getting Golf GTis nation of the 1994 announcement that ing nature of the car that spins were infre- and the poorer ones were getting hand- Ford had acquired a 45 percent equity in quent and it is with some sadness that I me-down Datsuns 120Ys, all I wanted was Samcor, buying shares from Anglo note there is now just a single rear-wheel- an RX2. American Corporation and the employees drive car in the Mazda stable – the MX-5. trust set up when Ford disinvested from But that’s one more than most rivals and I can remember it coming into sight for SA in 1988. Mazda provided most of the the automotive world is front-drive for all the very first time on a Wintery day in platforms – simply because they were the but the premium brands. Mazda was one 1985. Actually, I heard its wailing first, better cars. Today, while Ford and Mazda of the first Japanese brands to go front- which was almost inevitable with a rotary- have passenger car ranges which are largely wheel-drive for their C-segment car, powered Mazda. Then it burst into view. unique (though the Mazda2 and Fiesta launching the FWD 323 in September Sideways. R2 000 later it was mine. But as bear more than a passing resemblance 1981, a full three years before the Corolla a result of my first experience of this thirsty under the skin) the light commercials are followed. In 1982, about 30 000 of these (it drank like a dipsomaniac on overdrive) essentially one and the same. little beige machine with the extrovert small were sold – nearly double exhaust, I thought that was the way one that of the Golf I! If you wanted some- Mazda has, despite the ups and downs, thing larger from the Mazda stable then drove all the time and believe me, I did. As remained a solid player in the market, you went for the popular 626, and both it turned out, my first race car was a though today it should arguably be having these badges ultimately live on in the shape Capella Rotary of a slightly newer vintage an even bigger impact on the sales charts of the Mazda3 and Mazda6. We also have and yes, I drove that sideways too. It was a especially with the Mazda2. Maybe the good tactic and the following cars invari- the excellent Mazda2, a former winner of range needs a latter-day replacement for the Wesbank SAGMJ Car of the Year able thought I was about to crash out and the RX2…

64 September 2010 Small Investment, Big Returns All the adjectives that describe Hamish Kiddle start with a P. Passionate, Precise, Patient, Polite, all equate to Hamish being a Perfectionist and a People Person. These attributes have all contributed to the success of Car & Truck Auto, based in Geduld Street, Sasolburg.

nother word that Hamish relates to is Profit. Not in the greedy sense, but in terms of sustainability. To survive, busi- nesses need to make a profit, and Hamish readily admits that “If I hadn’t made the change to e-CAR, I would not have sur- vived!”A He adds that becoming a member of the fastest growing workshop concept in South Africa was the best thing that he ever did, as he turned a small investment into big returns. And the motorists in Sasolburg readily agree, and are voting with their feet. Or more accurately, Customers are the lifeblood of every business, they are voting with their cars. Car & Truck Auto has and thus they require special care and special seen an increase of 200% in turnover since Hamish communication joined e-CAR some three years ago. The wise folk of Sasolburg are aware that a motor car is a big investment and that when they take their vehicles for a service or repair they look for a workshop brand that represents quality, assurance, peace of mind, value for money, and all those good things associated with a top class brand. Those good things include technical training, a 24 hour technical help line, first rate diagnostic equipment (Hamish says that Bosch is the best you can buy!), branded quality parts, a national network and a national warranty, and an empathy with the customer. Empathy is the currency Hamish deals in, and he treats every customer as special. He says that “people do not want to take their car to a ‘spanner’; they want to feel special and have peace of mind”. Thus he wants to be better than other workshops, and not just treat customers as a number. In compari- son, he says, “We do a better job, and a more caring job, which ensures that our customers keep Hamish has installed a TV screen in the reception coming back”. area for his customers To join the fastest growing workshop network in South Africa and to add a new dimension to your business, contact Wilfried Langenbach at 086 000 3227 (086 000 ECAR)

September 2010 65 Robert Bosch A series of articles on the versatile FSA 720/740/754 series The Golden Triangle – KTS, ESI[tronic], and FSA Engine Electronics, an Exponential History

The basic concept of the internal combustion engine has been the same since it was first discovered all those years ago. The fuel is delivered into the internals of the engine where it’s ignited. This creates the power nec- essary to create movement. It’s actually a lot more complicated than that, but for the purpose of this article we will only be looking at the way fuel is delivered into the combustion chamber.

arlo du Plessis, from “The good thing about the injector-per- Cencar Centurion, took cylinder system is the fact that it sprays some time to explain the sequentially,” says Carlo. “So when a pis- evolution of fuel supply ton needs fuel to suck in, it sprays from systems to ABR. First up that specific injector.” This gave way to we have the carburettor. two very important steps up from previous ThisC system was used on engines we now technology. First of all, it used a lot less refer to as homogenous motors. The car- fuel that the single injector/carburettor burettor sucks up fuel and air and this system. Secondly, it was also a massive step mixture is then compressed before it forward in engine cooling technology. The ignites. The system worked with points fuel stays in the exact same place, but the and condensers, which we now know is the air moves around the engine to where it’s weak link in the system. As these parts needed. This was particularly good for the wore out, the spark changed and grew cooling of the intake valve. increasingly weaker. The injector-per-cylinder system, for the After this realisation, the conventional car- very first time, made a fuel delivery system burettor system was removed and replaced “manageable.” “Now you have a computer with a “motronic” system. This was basi- box, which means for the first time the Carlo du Plessis of Cencar Centurion, relies cally the same carburettor system with the engine can think for itself,” says Carlo. heavily on the Golden Triangle of the KTS, inclusion of one single injector. It was once “The carburettor couldn’t think for itself. ESI[tronic], and FSA Bosch equipment again referred to as a homogenous motor It just delivered the same amount of fuel since the one injector was relied upon to and air to the same cylinders. With this That’s why they did it. They moved it in a deliver fuel and air to all four (engine new system, it’s not happening.” direction to save fuel and to save the envi- dependant) cylinders. Carlo remembers ronment. The only way you can do this is this as the time when engines started using This made it easier to pinpoint a fault in to monitor the movement of the fuel an electronic ignition system. “We called the delivery system. You have an ECU through the ECU box.” them shutters and windows inside the dis- (Engine Computer Unit) that can measure To make the engines even more efficient, tributer. These shutters and windows the amounts of fuel given to the engine. they brought out the new FSI engines. would trigger the igniters which triggered According to Carlo, “you can retrieve this This stands for “Fully Stratified Injection.” the coil.” The previous generation technol- information from the ECU and it will tell This motor has a homogenous mode, as ogy relied on weakened points and con- you, for example, that piston number four well as a stratified mode. The stratified densers to do this job, but the new system is not receiving enough fuel from the mode only pulls in air to the engine, which proved that a fuel delivery system could be injector.” means the compression is much higher. reliable. “This reliability stems from the “Only when the cylinder pushes up, the fact that none of the parts touch each The boffins then took it one step further. fuel gets delivered,” says Carlo. “On those other, which means we don’t have the same They started adding a coil per cylinder to cars it’s running even lighter on fuel, but it wear and tear,” says Carlo. manage the spark. On a four-cylinder engine you would now have four coils also goes a lot quicker.” This was, however, still not good enough instead of the normal single unit. “So now These developments have made a huge for the various engine engineers around the ECU can see that at coil one the contribution to emission reduction. It has the planet. The next generation technolo- engine is either sparking, or not sparking,” proven that we don’t necessarily have to gy called for an injector per cylinder. On a says Carlo. Basically this means the ECU resort to electricity, or other means of four cylinder car you would have four can pick up if any unused fuel is left over propulsion, to reduce our carbon foot- injectors and so forth... after the injector did its job.” print.

66 September 2010

Launch Update Launch Displays at the

Nelspruit Motor Show by Matthys Ferreira

Even the lowest cost modern car technology will shame many more expensive cars of yesteryear. The secret in maintaining these cars to perhaps last as long as some of the older generation cars; requires appropriate diagnostic equipment and tools.

aunch Tech Co. Ltd was founded in 1992 and has since become a global player in the automotive industry pro- viding equipment and service solutions for mechanical workshops and service centres. These include diagnostic Ltools, wheel aligners and balancing equipment and auto transmis- sion fluid changers. They currently have more than 400 distribu- tors in 60 countries and are ISO 9000:2000 and QS9000 compli- ant. Launch Technology S.A. (Pty) Ltd, a branch of Launch Tech Co. Ltd, was established in South Africa in 2000.

Shane van Zyl with Hans Coetzee at the Launch exhibition at the Nelspruit Motor Show.

The X431 is a mobile, light and very portable unit which, when plugged into the electronic system of your car, can be used to run a general diagnostic check on the vehicle's systems or it can be used to verify the operation of specific components as per your instruction. It is even possible to shut a specific cylinder down by using electronic input via the X431. If, and Hans Coetzee (Launch Marketing Manager), Hunter Zhang (General it should not be if, you have a non-negotiable approach towards Manager), Jacky Li (Managing Director) and Shane van Zyl (Technical Sales Consultant). doing it right the first time, then you cannot do without a vehi- cle diagnostic tool - having one is an imperative! The X431 offers amongst others: analysis of sensors and actuators and much The parent company employs over 250 research and development more, all in the palm of your hand. The X431 comes with a 16- engineers who develop and or adapt manufacturers’ software for pin connector that incorporates a BMW 16, Can-Bus II, OBD II application in their products. Says Marketing Manager Hans and Smart OBD II plugs amongst others. The X431 also offers a Coetzee, "From a development point of view, we are never behind print-out facility. the manufacturers by more than 18 months. We teach technicians how to apply and utilise our equipment to optimise productivity At a price of R38 000 excluding VAT, you will receive a powerful and affect quality repairs and servicing of their customers’ cars”. diagnostic tool to be used on a wider range of motor vehicles than Launch Technologies recently participated in the Nelspruit Motor what any other diagnostic tool offers and best of all, if you own a Show, now in its fifth year, to introduce, amongst other equip- previous generation X431, you will attract a substantial discount ment, their new X431 Master. "We have been at the show since if you were to upgrade to the Master. If business is about making the beginning and we have been seeing the results of our presence money, then using the right product for the right application is since year three. Of the service providers who use Launch prod- the methodology to support it, and Launch should be your pre- ucts in South Africa, 70 per cent of their equipment requirements ferred supplier. are met by the company”, adds Coetzee.

68 September 2010

Industry Update Compulsory Vehicle Insurance will Lower Premiums for SA’s Motorists Good news at last for the South African motorist. The government’s plans to make third party vehicle insur- ance compulsory for all South African drivers is likely to lead to a reduction in motor insurance premiums for those motorists who are already paying to insure their vehicles. ccording to Leigh Friend, insure their vehicles. “Research suggests Johannesburg Regional Manager that South Africa has around 9.5 million for MUA Insurance; the execu- motor vehicles, of which only around 35% tive home and motor insurer; are actually insured and this figure is Athe fact that more vehicles will be insured expected to drop even further. means that there will be a bigger premium Compulsory insurance is also critical for pot for insurers. “Ultimately what this the motor industry as it will ensure an ele- means is that lower premiums will be ment of stability, allowing more repairs to passed on to consumers, as the losses of the be carried out, with the result that more of few will be compensated by the contribu- the vehicles on the road will be in an tions of the many.” acceptable and roadworthy condition.” Friend, who is a member of the SAIA com- This could not have come any pulsory third party insurance workgroup, sooner. With the standard of warns that while the scheme is still under driving down and a rapidly consideration, people should be aware that deteriorating infrastructure, there are likely to be limits imposed on accidents are increasing. costs. “It is highly likely that the maximum Friend says that this is amount paid out for repairs may be compounded by an capped, still leaving those innocent parties influx of new drivers with additional repair costs for their own with poor experience account”. of the dynamics of driving, plus the Trade-offs are unavoidable and under- alarming increase standable, but the real challenge will be in in unlicensed driv- the collection of premiums, and the sus- ers and the increas- tainability thereof. Thus, the insurance will ing tendency of most probably attach to the vehicle, rather lapsed professional driv- than the individual. With the fuel levy ing certificates. already overburdened, other avenues will need to be explored, such as an affordable Friend says the idea of establish- annual premium paid when the licence ing a compulsory insurance disc is renewed. To make this feasible, an body is crucial in a country excess may be required, in addition to the such as South Africa, where capping of claims. very few motorists currently

70 September 2010 PARTINFORM

Taking Parts to Newcastle It was not a dark and stormy night in Newcastle on Tuesday 10th August 2010, but the wintry north west corner of KwaZulu Natal was indeed dark and cold when the Partinform Automotive Trade Show took place at the Farmers Show Hall. The Partinform members, primarily local manufacturers of quality branded parts, were, by laying out their stalls, bringing the modern equivalent of high quality coal to Newcastle.

ewcastle has bred many luminaries across the political, judicial, educa- tional, sport, business and music fir- mament – ANC stalwart Mac Maharaj, tenderpreneur Siphiwe Nyanda, musician Lucky Dube, soccer star Sizwe Motaung, judicial export Margaret Marshall, to name a few. Bakkies Botha also hails from Newcastle, which truly puts his townN on the sporting map, no ifs or head butts about it! Despite its colonial heritage, today Arcelormittal and hundreds of Eastern owned textile factories dominate the town, so maybe the inverse coal to Newcastle allegory in not so outlandish, as the message of Partinform is “local is lekker”. Colin Murphy, Chairman of Partinform, puts it succinctly, “Imported automotive product can now be found on every shelf of every parts reseller in South Africa. The Partinform concept is essentially about reputable manufac- This is a fact of life. The challenge that the automotive aftermar- turers pooling their resources to hold regular trade shows across ket repairer faces is that there is a massive variance in product the breadth and depth of southern Africa, from Cape Town to quality on offer. Whatever the origin of doubtful parts, it is a Musina, and Durban to Windhoek, and taking these important conundrum for the reputable manufacturers. AAMA, and messages to the automotive aftermarket, across the whole spec- Partinform, is about educating the motor trade on the profession- trum, from distributor right down to the workshop and small al benefits of using guaranteed, branded quality parts, and about repairer. The Partinform road show remains the vehicle of choice the need to warn the trade about the obvious dangers of unsuit- for these endeavours, as it is an effective way of talking to resellers able parts with regard to vehicle roadworthiness, vehicle longevi- and repairers, using an informal atmosphere to convey this mes- ty, and road safety. There are also the potential consequences of sage. This is proving to be highly effective, but as Colin Murphy imported product of low quality driving out high quality brand- says, “Our work is never done. New entrants to the aftermarket ed product, in both access to such product, and the destruction of need to be caught early before bad habits set in, and we have to local manufacturing resources, and the concomitant social continue with the message, day in, day out, city by city, town by impact”. With the impending introduction of the CPA town, to ensure that both the current generation, and future parts (Consumer Protection Act) in October 2010, Colin’s words take professionals, understand the importance of quality, branded on even more significance. product, and get inculcated into this way of life”.

September 2010 71 72 Partinform welcomes a new member The Partinform tribe is growing, and some new faces were seen at Newcastle. CI Auto have added their powerful voice to the message of quality branded product, and ABR spoke to the newcomers at the first showing. Nash Misra, Sales Representative; Eugen Jaganna, Sales Manager, KZN; and Mags Nagiaa, Sales Executive, KZN, were happy to spread the word to the automotive parts retailers of Newcastle and surrounds. They see Partinform as the ideal platform for the message of quali- ty, quality, and more quality, which CI Auto is only happy to provide.

September 2010 73 Retailer of the Show There was strong competition for the “Retailer of the Show”, voted on by the individual mem- bers of Partinform, with Mohammed’s Midas taking the vote by a neck from AutoZone Top Parts. ABR had a quick chat with the representatives at the show, and we are happy to report that both of these outlets have a strong commitment to quality parts.

Clint Ince, Marketing Manager, and Ally Dinath, a member of the sales team, were full of praise for the event. They found that Partinform served a useful purpose as it re-inforced what they practiced, in a great networking show. They told ABR that Mohammed’s Midas only sold the best quality parts, and that customer satis- faction was their primary concern. Good news for the motorists of Newcastle!

Partners Pradeep Singh and Pravesh Sewlal from AutoZone Top Parts were impressed with the Partinform concept and commended the organisation of the show, and the right message that it send out. They stated their commitment to eschew- ing poor quality parts, and their philosophy of quality over quantity. Quality branded product was the way to go, they said in unison. The motorists of Newcastle are in good hands! Winners Galore Everyone is a winner at Partinform, because everyone goes away with life changing infor- mation. But there many who go away with even more – in the form of prizes donated by the members of Partinform. And the big winner gets to drive a Ferrari racing car at the Partinform Forza Racing Driving Experience at the Zwartkops Raceway on Some of the other prize winners on the night 25 November 2010.

74 September 2010 Category

Neerajh Ranjithparsadh of Neerajh’s Auto Clinic in Newcastle reacts to the news that he will be going to Pretoria on 25th November.

Competition Corner

ABR readers need not despair, because they will also have a chance to win a Forza Racing Experience. Three winners shall be announced in our October 2010 issue. All you need to do is to answer these three simple questions, and fax to 086 6579 289 or email [email protected]: 1. In which month does the Consumer Protection Act take effect?

2. Does the Consumer Protection Act protect con- sumers from inferior quality parts?

3. What brand features on the back cover of this month’s ABR?

Name and Surname:

Company:

Position:

Postal Address:

Contact Tel.no’s:

e-mail address:

September 2010 Industry Update SUPERIOR, TRUSTWORTHY, ECONOMICAL Over the last year, AutoZone has reviewed their House Brands offering to the market place. Out of this stringent review has come a bundle of ten House Brands, all geared to serve every need that the market place could have. The AutoZone House Brands offering now includes: AmPro, AutoKraft, Eddies, Elpar, Ecotech, Femo, Spirex, LinX, AutoZone Chemicals and V-DUB. The focus this month is on their top- performing engine parts range, Femo.

emo is the fastest growing member of the AutoZone House Brands Family. Launched in 2008 and expanded greatly in 2010, this top quality range of internal and external engine components is already a popular brand in the marketplace. Femo parts are designed for a wide range of vehicle makes and models. You can identify the Femo products by their bright and attrac- tive new packaging. The red, white and blue boxes are visually powerful when merchandised together, and will always leave Fthe right impression with the customer.

The Femo range is growing daily, and consists of the following products:

• Bearings • Clutch Kits • Pistons • Sleeve Assemblies • Piston Rings • Oil Pumps • Sleeves • Gaskets • Valves • Chain Tensioners • Water Pumps • Universal Joints • Fuel Pumps • Timing Chains • Timing Belt Tensioners • Release Bearings • Timing Kits • Clutch Plates • Timing Chain Kits

So why choose Femo? Femo products are of the best quality. Many of the top Femo products are manufactured by the O.E Manufacturers, ensuring excellent quality. The manufacturers are ISO certified, and stringent quality control is conducted in every fac- tory. Added to this, Femo products are good value for money, offering the customer the top quality they require for their business, at a price that they can afford.

So next time you’re looking for top quality, affordable engine parts, turn to Femo. With Femo products, backed by AutoZone, you can’t go wrong!

76 September 2010 the Buzz?

SKF signs a long term contract with Valeo for supply to the new i-StARS

SKF has signed a three-year contract worth around SEK34 million (R33.4 million) with Valeo to supply SKF Rotor Positioning Bearings for the new i-StARS, Valeo's stop-start system. i-StARS automatically cuts off the vehicle’s engine when slowing down under 8 km/h, e.g. when stopping for a red light. The system enables further reduction in CO2 emissions and even less fuel consumption compared to the first gen- eration StARS. i-StARS will initially be used with both manual and automated manu- al transmissions to equip the new diesel engine family, e-HDi, for the Citroen and Peugeot brands. The SKF solution provides a powerful, accurate, repeatable and durable magnetic field making it possible for the control unit to receive data on the positioning of the shaft which enables the system to stop and re-start the engine at the correct time in a smooth way. “Working in close cooperation with Valeo, and using our engineering knowledge we have developed solutions, to support their innovative and patented stop-start systems. The industry is demanding new technologies and we con- stantly develop new offers to meet these demands”, says Tryggve Sthen, President SKF Automotive Division. This is the second business awarded to SKF by Valeo for this kind of application. SKF already supplies this solution to the first generation of StARS. Deliveries will start during the third quarter this year.

SKF SOUTH AFRICA APPOINTS NEW MANAGING DIRECTOR

SKF South Africa recently appointed Barry Dailly as the new Managing Director for the local subsidiary of the Swedish multinational Group. Dailly, who has been with SKF since 2007 in the capacity of Financial Manager, took over the reins from previous Managing Director, Gavin Garland, who left South African shores at the end of April 2010 to fill a position at SKF in China. On his appointment, Dailly said “We have the people, the knowledge, the products, the solutions and the will to reach new heights. The future looks good for SKF and our country. I am proud to be the helm look forward to playing my part”.

September 2010 77 Intelli-Driving South Africa Goes for Gold in the TNT 2010 Drive Me Challenge The fourth annual international TNT Drive Me Challenge takes place on 6 October 2010 on a military airfield in Valkenburg, Netherlands. For the first time, South Africa will be competing against other TNT operations across the globe, including Australia, China, France, Germany, UK and USA. Representing TNT Express South Africa will be Elliot Tau, winner of the inaugural South Africa competition held on 31 July 2010 at the company’s head offices in Elandsfontein, Gauteng. he Drive Me Challenge is different from other driving championships, as the goal is to recognise and reward the skills that are most conducive to effective driving within the industry, primarily fuel efficient driving, safe driving behaviour, and the reduction of road traffic accidents. Thus, the challenge demands expert driver skill to deliver exceptional customer service Tboth safely and fuel efficiently – all in a race against time. Elliot Tau, together with runner-up Lefa Mathibela (warming up the substitute’s bench), apart from winning some great prizes, will be prepped by MasterDrive for the competition, and in addition will become intelli-driving ambassadors for TNT and the industry. ABR, as South Africa’s premium automotive aftermarket publication, was at the South African leg of the competition, and will be reporting in greater detail in future issues on the international event, and on the important issues and philosophies behind this noteworthy competition.

Elliot Tau receives congratulations from Tim The 10 drivers, all winners by simply competing, ready to roll. Steel, CEO of TNT Express Worldwide SA. Personal pride combined with in-cab technology equates to exceptional customer service

Kobus Fourie, Operations Director, and Mary Mashiane, Corporate Responsibility & Quality Manager, worked hard behind the scenes to get Justine Clackworthy and Eugene Herbert from South Africa into the international MasterDrive were part of the judging team competition

78 September 2010

Vehicle Evaluation Xylo – Phone Your Dealer If you are looking for a rugged, no nonsense cargo carrier, and want it brand spanking new, but don’t want to stretch the budget, I have a simple piece of advice – phone your Mahindra by Howard Keeg dealer now!

t R164 900, the Xylo Panel Van offers a lot. It has a spacious cargo carrying area, a proven and willing engine, good fuel con- sumption, and the little things that make the daily grind a little bit easier, such as power steering, electric windows, aircon and loads of nooks and crannies for those loose bits and pieces. It is the working brother of the Xylo MPV, which was introduced Ato this country in March 2009 to fill the Toyota Condor gap, according to Mahindra insiders at the time. Based on the Xylo E2 platform, the Xylo Panel Van’s grunt is delivered by the 2.5-litre m-Eagle CRDe engine and delivers 84kW at 3800rpm and 240Nm between 1800 and 3000 rpm. Being a working vehicle, there are very few frills, but the protective wire mesh that is behind the driver’s cabin could have been placed a wee bit back, as even with my average height I could not get the driver’s seat back enough for absolute comfort, but the tiltable steering wheel did ameliorate this a tad. The centre console is bold and cheerful, and I found that as I drove around town that the vehicle is easily manoeuvrable and easy for the driver and passenger to enter and exit. And the two side doors and back door make loading a cinch.

But I am not the man to give the definitive verdict on Mahindra vehicles, as this was the first that I had for a road test, and whilst a week was sufficient for a reasonable evaluation, it was not long enough to suss out the foibles and fables. Thus, I will leave the long term judgement on Mahindra vehicles to a gentleman I met when I was visiting a client during my Xylo roster. I was parked outside the premises, and he drove up in a Bolero. He enthusiastically walked up to the Xylo and inspected the interior, exterior and engine com- partment with relish. Upon enquiry, he revealed that he had driven his Bolero for a good number of years and that it had given excel- lent service over this period, working hard for 80 000km, and that he was a great fan of this Indian marque. Not too amazing, but his next revelation was – he owned two other vehicles, one a BMW and one a Pajero, and his favourite vehicle was the Bolero! This is only anecdotal and not very scientific, but interesting nonetheless. He may be a quirky sort of guy, but I took him at face value.

80 September 2010 Consumer Protection Act ABR brings you a series of articles on the Consumer Protection Act. New! Shaka’s safety spear Alwyn Viljoen explains why selling a assegai in place of an airbag won’t get you sued under the new Consumer Protection Act.

frica’s “Napoleon”, a.k.a. phased by November, she can take her bro- King Shaka, is famous for Crash test dummies ken nose and scarred arms to court and sue designing what historians call the pants off everyone involved in selling the short stabbing spear. are the only con- her a car that contained a hazardous item. Shaka called it umkhonto we sumers who won't sizwe,A which name the ANC also saw fit to Yes, indeed. The new act holds all of us use for its army, ignoring oral history sue for being sold a liable for selling her a product that has a which still whispers how that short despot proven track record of causing hurt with- wielded this assegai to cut open pregnant hazard like an out explaining the dangers. Correct me women and the throats of any old soldiers airbag. People who here, but don’t those bold bits below – except for one man, who was famously describe the way in which we sell airbags? “too beautiful”. get hurt like this Paragraph 61. (1): “The producer or Manje, I’m not also going to call Shaka a guy, will. importer, distributor or retailer of any sadistic, gay warlord whose genocides goods is liable for any harm, as described destroyed the flourishing international in subsection (5) caused wholly or partly as trade routes of the baKoni and baRoka and a consequence of supplying any unsafe left us with a language that has a dozen goods, a product failure, defect or hazard words for a klap. in any goods; or inadequate instructions or warnings provided to the consumer per- Considering the new Consumer Protec- taining to any hazard arising from or asso- tion Act which is being phased in until ciated with the use of any goods. October 2010, I shall instead be his imbongi and sing the (potential) praises of What is more, 61 (3) states “if, in a partic- using his stabbing spear as a uniquely ular case, more than one person is liable in South African safety device in our cars. terms of this section, their liability is joint and several”. This includes the guy who All a dealer needs to do is to fix that foot- later replaced the windscreen or fixed the long blade so that it juts out of the steering bumper. wheel and then explain in graphic detail to the driver what will happen in a collision. Section 4 of the Act does absolve said Understand I’m only taking a wild stab at sellers and suppliers of some of the liabili- the predicted results… but I’m pretty con- ty under certain conditions, but if your fident the spear, affixed thus, will make sales patter still include the words “airbag” our traffic a lot safer. and “safety device” in one breath without a detailed explanation in the client’s vernac- Instead of this practical safety spear, we sell ular of their inherent hazards, your firm a device designed by a bunch of large I have seen several case studies of airbags can be held liable for duping the poor Americans who tried to make cars safer by that smashed in the faces of petite women consumer. doing what they do best: exude hot air. whose short arms force them to sit too close to the steering wheel. Before breaking Which is why it may be simpler to just The airbag started out and still is a politi- her nose, the airbag snapped her wrists remove all airbags and fix Shaka’s stabbing cal answer to a problem that did not exist while the super-hot gasses dumped a spear in its place. Everyone will understand for people who do not drive but instead residue of skin-searing chemicals on her its function fluently in all 11 languages. experience "involuntary acceleration inci- third degree burns. dents". When these people crash into things, they discover that airbags don't Not that any of our ladies have reason for "deploy" in super slow motion as depicted [email protected] is an award- concern. When the new CPA is fully winning transport and travel writer on telly. They explode.

September 2010 81 ROBERT BOSCH The Changing Face of Automotive Repair in South Africa Howard Keeg takes a look at service and repair options

y growing band of loyal readers will recognise that I am rather pedantic about the issues of automotive repair in South Africa, and they will also know that I am a proponent of first class service. Both of these readers will tell you that I am adamant that the modern car simply cannot be left to the tender mercies of Joe the Mobile Motor Repairer, or the back- yard mechanic who is friends with your wife’s hairdresser’s husband’s pool partner. Thus, it was with great delight that I receivedM a press release in mid-August, announcing a maintenance plan for older vehicles out of the manufacturer’s service plan. It is truly a wonderful innovation, and because of the import, I have my editor’s approval to give you this press release verbatim, which is impressively comprehensive. It is worth every word! Introducing the Bosch Service Maintenance Policy A truly reliable maintenance plan for older vehicles out of motorplan

South Africa is primarily a used car are old enough to be out of manufacturer’s The new Bosch Service Maintenance market warranty they still incorporate sophisticat- Policy is a sensible way to meet the unex- Analysis of the eNaTIS and new car sales ed components and systems such as ABS, pected repair costs and maintenance issues statistics highlight the fact that of a live fuel injection and power steering that that are a part of owning a vehicle out of population of 5.5 million cars and 1.9 require advanced diagnostic testing and warranty, but without the hidden pitfalls. million LDV’s over 6 million are older highly-skilled mechanical and auto-elec- The Bosch Service Maintenance than 3 years. (eNatis June 2010 statistics). trical technicians to maintain and repair Policy – it’s like medical aid for your Furthermore analysts seem to agree that them – and these skills are not often car found at local workshop level. it’s going to be some time before the new Like a good medical aid the Bosch Service car market recovers, with cash-strapped Repairs to these systems are seldom cheap- Maintenance Policy establishes the risk of motorists increasingly choosing to buy around R7 500 for a new air-con com- covering each vehicle individually based second hand cars or driving their existing pressor, R28 000 for 4X4 shocks, etc, and on their model and mileage. But critically, vehicles for longer. South Africans are not renowned for like good insurance products, they do an What are the maintenance options planned budgeting, least of all for unex- end-to-end check of the vehicle upfront to for older vehicles? pected vehicle repair costs. This is often establish its prospective repair risk profile. And getting the cover depends on the While new vehicles are covered by the when they turn to the cheaper, less profes- results. manufacturer’s warranty and/or limited sional repair options and end up with a motor plan, the maintenance and repair bad experience. The Bosch Service Inspection support options for owners of vehicles Now there’s an affordable solution, Certificate where the warranty has expired are more from the service specialists This is what really makes the Bosch offer complex. There are numerous extended Not only did Bosch invent many of stand out from the rest. An exhaustive warranties and motor plans available in advanced systems such as ABS and elec- 116-point check-up is done as the first the market, but consumers are under- tronic fuel injection utilised in today’s step to accepting the vehicle for cover. The standably wary, with exclusions and fine vehicles, but they also developed the diag- owner visits one of the many Bosch print often tripping them up when they nostic and testing equipment necessary to Service workshops around the country for need the policy most. Furthermore many maintain these systems in peak condition. the inspection by Bosch mechanical and new vehicle owners do not go back to the auto-electricians using the latest diagnos- OE manufacturer’s workshop when the As the largest workshop concept in the tic equipment. The inspection tests every warranty expires and there is a steady world Bosch Service is the ideal choice for major component and system of the vehi- stream of new entrants to the used car motorists looking for quality components cle including all filters, oil, brake, trans- market looking for an affordable but reli- and reliable repairs to all makes and mod- mission fluids and additives such as anti- able local workshop. With a real mixture els of motor vehicles. And now Bosch freeze (the boiling and freezing point of of workshop experiences awaiting them Service has entered the maintenance poli- brake fluid and anti-freeze respectively is they are rightly concerned about the costs cy market with a simple, flexible and also tested). The transmission (including and reliability of the work that will affordable product that is underpinned by differential and diff locks) and engine inevitably have to be done on their car. the professionalism of their Bosch Service (including a compression test) are also The problem is that while many vehicles workshops. examined, as is the air conditioning sys- 82 September 2010 tem. A complete check for oil leaks is also conducted and the braking, cooling, igni- tion, clutch, steering ands exhaust systems are examined. An 18 point check of the drive line including bearings, CV shafts and joints, alignment and balancing is conducted while a complete electronics diagnostic test is conducted including a battery and alternator test. It’s been described as the most comprehensive inspection in the industry, and there’s a good reason for it because, with the com- prehensive cover provided by the Bosch Service Maintenance Plan, the Bosch workshop will basically be ‘adopting’ the vehicle so they need to be confident of its state of repair. A ‘medical report’ is issued to the client, which is extremely valuable in itself, and is also submitted to the quo- tation centre. Within 24 hours a policy quote is then offered to the owner outlin- ing the plan options and costs available to them. Four affordable ways to extend the life of any vehicle There are 4 plans offered through Bosch service- a Hospital Plan for petrol driven vehicles, another for diesel vehicles as well Ewald Faulstich, Director Key features of the 4 plan options as an Intensive Care Plan for covering Automotive Aftermarket Division available expensive breakdowns and a at Robert Bosch (Pty) Limited • Bosch Service Hospital Plan – a Comprehensive Cover option that covers (sitting), and Rory Conacher, mechanical and electrical breakdown up to 100% of all service and mainte- Managing Director of Emperitus, plan designed specifically for petrol nance costs. (see blocked insert) sign a momentous deal. vehicles. Covers engine, gearbox, drive axle assembly, turbo assembly, engine Cover is available for vehicles under 12 management system and petrol fuel years old with under 240 000 km on the injection system. clock and is payable as a once off payment • Bosch Service Hospital Plan Plus – a or by monthly debit order. All Bosch management partners is critical. Empe- mechanical and electrical breakdown Service Maintenance Policies can be pur- ritus and underwriters Guard Risk share plan covers the six major components chased in units of 25 000km intervals up our vision of providing a flexible, afford- of diesel vehicles. Covers engine, gear- to a maximum of 75 000km, with a 15 able and accountable maintenance solu- box, drive axle assembly, engine man- month time limit allowed for each 25 tion that genuinely adds value for agement system and diesel fuel injec- 000km. Additional cover can be pur- tion system. motorists. chased after the policy period or mileage • Bosch Service Intensive Care Plan – A trustworthy solution for motorists, has been completed. this extended Hospital Plan is the ideal car dealers and workshops Free 24hr emergency roadside and cover for expensive breakdowns and medical assistance The Bosch Service Inspection Certificate unforeseen wear and tear items. You is the basis for establishing the true value budget for regular service costs and we When something major does go wrong of a vehicle and means that all parties can cover all maintenance related repairs with a car it seldom happens at home! base their decisions on facts and not and part replacement required through Every Bosch Service Maintenance Policy normal wear and tear or mechanical/ hearsay. Motorists can buy and sell with includes mandatory emergency roadside electrical failure. confidence and returns and call backs, a assistance to ensure that the owner isn’t nightmare for second-hand dealers, are • Bosch Service Comprehensive Cover - stranded at the side of the road. eliminated, enabling trust to be built with ultimate cover for all vehicles out of Administered by Emperitus and the customer. The Bosch Service Main- warranty. The plan covers 100% of underwritten by Guard Risk tenance Policy is an attractive option to routine service costs, and up to 100% of all maintenance related repairs and allow individuals, businesses and fleet With the global Bosch reputation for part replacement required through operations to effectively budget for quality, service and commitment to excel- normal wear and tear or mechanical lence, our choice of financial and risk repairs. /electrical failure.

September 2010 83 What’s the Buzz? 2010 EXCELLENCE AWARDS FINALISTS ANNOUNCED The votes are in, and the countdown has begun. The announcement of the finalists for the fifth annual Focus on Excellence Awards, sponsored by WesBank, took place at the beautiful WesBank building in Fairlands. Scott Byers, the research company in charge of counting the thousands of votes, will now kick into high gear figuring out who will be going home with trophies come November 9 with the winners being names at a red carpet ban- quet to be held at the Barnyard Theatre in Broadacres, Gauteng. “WesBank is delighted to have supported the Focus on Excellence awards for the past three years. We have always shown great interest in being part of celebrating performance and service excellence and the fact that so many of our indus- try partners and esteemed customers are here with us today is a tribute to you all,” says general manager of WesBank Corporate Gerald Burton. A large array of categories is represented – from the humble one-ton bakkie to extra heavy commercial vehicles, buses and coaches. Naturally, the country’s pre- mier truck, bus and coach operators are also saluted. In addition to this, awards are presented to vehicle manufacturers who excel in the fields of sales, service and parts support.

Gerald Burton (Wesbank) and Raymond Shultz (Nissan Diesel) Marja Brunninger (MAN Truck and Bus Africa), Ignatius Muthien (Hino SA), and Charleen Clarke (Focus On Transport)

Stephen Temple (Barlow World), Julio Favia (Bridgestone) and Jon Byers (Scott Byers)

Barney Curtis (Fesarta), Nadia Vosloo (Total SA), Marco Gouveia (Cummins), and Paul Kable (Cummins) Abrie de Swardt (Imperial Logistics) and The finalists for 2010 Excellence Awards are: Derek Crandon (Wesbank).

BEST ONE TON BAKKIE: BEST COMMUTER BUS BEST SUPPLIER OF TYRE VEHICLE DISTRIBUTOR General Motors MAN Truck and Bus SA SERVICES WITH THE BEST SALES Nissan SA Mercedes-Benz South Africa Max T Solutions SUPPORT Toyota SA Scania South Africa Supa Quick Auto Centres Freightliner Tre n t y re Hino SA BEST MEDIUM COMMER- BEST TOURING COACH Isuzu Truck SA CIAL VEHICLE (GVM 3 MAN Truck and Bus SA BEST TRANSPORT OPER- MAN Truck and Bus SA 500 – 8 500 KG) Mercedes-Benz South Africa ATOR Mercedes-Benz South Africa Hino SA Scania South Africa Hestony Transport Mitsubishi Fuso Isuzu Truck SA Volvo Southern Africa Imperial Logistics Scania Mercedes-Benz South Africa Unitrans UD Trucks Southern Africa UD Trucks Southern Africa BEST SUPPLIER OF Value Logistics Volvo Southern Africa FUELS BEST HEAVY COMMER- BP Southern Africa BEST BUS OPERATOR VEHICLE DISTRIBUTOR CIAL VEHICLE (GVM 8 Chevron SA Buscor WITH THE BEST SERV- 500 – 16 500 KG) Engen Petroleum Limited Golden Arrow ICE SUPPORT Hino SA Shell South Africa Mega Bus and Coach Hino SA Isuzu Truck SA Putco Isuzu Truck SA MAN Truck and Bus SA BEST SUPPLIER OF MAN Truck and Bus SA Mercedes-Benz South Africa LUBRICANTS BEST COACH OPERATOR Mercedes-Benz South Africa UD Trucks Southern Africa BP Southern Africa Greyhound Scania South Africa Castrol Mega Bus and Coach UD Trucks Southern Africa BEST EXTRA HEAVY Chevron SA Springbok Atlas Volvo Southern Africa COMMERCIAL VEHICLE Engen Petroleum Limited Translux (GVM 16 500 KG AND Shell South Africa VEHICLE DISTRIBUTOR ABOVE) BEST SUPPLIER OF WITH THE BEST PARTS Freightliner BEST TYRE TRAILERS SUPPORT MAN Truck and Bus SA Bridgestone Afrit Isuzu Truck SA Mercedes-Benz South Africa Dunlop Henred Fruehauf MAN Truck and Bus SA UD Trucks Southern Africa Firestone SA Truck Bodies Mercedes-Benz South Africa Volvo Southern Africa Goodyear UD Trucks Southern Africa Michelin

84 September 2010

Two Wheels A New Generation of Bikes Future motorcycle development will focus on safety, comfort and environmental issues rather than speed, says GAVIN FOSTER, who went for a ride on Honda’s new VFR1200F that offers a six-speed dual- clutch transmission.

onda has always been a leader rather than a follower manages to feel a lot nimbler than you’d expect, and straight-line in motorcycle technology. While the Brits were still performance is also very, very brisk. At the Cape Town launch of trying to figure out how to stop their single and twin the manual version I saw an indicated 267 km/h on the cylinder machinery leaking oil, the Japanese manu- speedometer with more to come, and at Gauteng altitude in July facturerH came up with 50cc twins, 125cc fours and fives, and 262 km/h popped up briefly on the speedo before I backed off. 250cc six cylinder Grand Prix winners. Back in 1969 the factory The big 1237cc V4 engine dishes up a tad over 170 horsepower dished up the world’s first true superbike, an oiltight 750cc over- (127 kW) at 10 000 rpm and a very useful 129 Nm of torque at head camshaft machine with reliable electrics, disc brakes and an 8 750, meaning that the bike, once rolling in third or fourth gear, electric starter, that instantly rendered the British industry with its could probably get by very well without any further gear changes reliance on a staunch right leg for starting, drum brakes for stop- until you had to stop and pull off again. ping, and a bag of cement for drying up the oil, hopelessly redun- dant. Interestingly, Honda also experimented back in the 1950s It’s important to remember that the Honda’s new gearbox is not with coupled front and rear brakes incorporating an ABS system. an auto in the usual sense of the word, but a dual clutch system It would be 30 years before any Honda went into production with as is increasingly found in high performance cars. Because size is linked ABS though. One of Honda’s few technological advances much more important in a motorcycle the Honda set-up uses dual that failed dismally was the two speed automatic transmission concentric input shafts, one running inside the other, and two in- offered briefly on their 750 four and 400cc twins in the 1970s. line hydraulic clutches, with a typically motorcycle shift drum The 750’s engine was detuned from 65 to 47 bhp for the self- rather than the independent shifters found in car units. One shifting version of the bike, which won it no friends, and the 400, clutch serves 1st, 3rd and 5th gears, while the other looks after although not detuned, was pretty gutless to start with. Both bikes 2nd, 4th and 6th. The clutches work alternately, allowing each were bad sellers and not much missed when they were discontin- gear to be selected in advance, and the clutches engaged and dis- ued a year or so later. Since then other manufacturers – notably engaged simultaneously as the change up or down is effected. Moto Guzzi and Aprilia – have developed auto transmissions, but none have been over popular in the marketplace. The only two- The Honda offers automatic or manual shifting, with the auto- wheelers with auto transmissions that have ever gained ready matic option allowing a choice of “D” and “S” modes. In “D” the acceptance with the public are motor scooters that use stepless system makes use of the massive torque produced by the engine, continuously variable transmissions (CVT) to save inexperienced short-shifting and saving on fuel, while the “S” option changes riders the schlep of learning how to use a clutch and gearbox the nature of the beast entirely. Initial take-off feels slightly lethar- properly. gic but as the initial inertia is overcome all those frisky horses come out to play and you’d better hang on to your hat. Honda’s VFR1200, launched in January with a conventional manual gearbox and six months later with dual clutch transmis- If you want to play boy racer you can use a switch on the right sion is a marvellous machine at heart. While its kerb weight of handlebar to select “M” for Manual, point the bike towards where 267 kg (277 for the dual clutch version) is about 70 kg higher you want to go and simply open the throttle. To change up or than that of a pure sports machine, the big Honda nevertheless down you prod the appropriate paddle with your left thumb or forefinger, and the gear-changes are instantaneously effected on demand. The system really works well and the computer doesn’t try to override your decisions unless you really, really try to abuse the rev-limiter.

When you come to a stop the bike automatically disengages the drive, so there’s a handbrake operated by a small lever on the han- dlebar that stops the bike rolling off the sidestand when you park the bike on a downhill slope.

At R169 999 the Honda VFR1200F Dual Clutch costs R10 000 more than the conventional six-speeder manual version, which, for those who want what it has to offer, isn’t much because it real- ly works so well. I’m not sure how many will want it though. My gut feeling is that perhaps 5 or 10% of VFR1200’s sold will be self- shifters, because bike people are mostly set in their ways. Then again, I’m not really keen on automatic cars either…

86 September 2010

THe Fink

Letters to the Editor t field. With some sort. Our squeezes every Gauteng Station, so t of the World the When the judging panel got together to decide on this month’s “Letter to the Editor”, we decided to go for somethingin his/her out of lefwisdom that Gautrain cus- this brief, there could only be one winner. Not a letter to the editor, per se, but a response that does deserve recognition of editor, who is a peripatetic sort, frequently flies out of OR Tambo airport, and because he is one of those unusual animals who us” facility, sent king his time minute out of his trips, he usually returns late at night. Well, after 20h30, that is. He lives pretty close to the Sandton o continue he was as pleased as punch when the Gautrain link to the airport eventually got going in early June, a few days before the star g, Cup. Unfortunately, he has yet to use this wonderful mode of transport, because some absolute genius decided stion that Gautrain will not run after 20h30, effectively taking our editor, and many other businessmen and leisure passengers, out of the tomer pool. Our editor, not accepting this situation, made use of the www.gautrain.co.za website, and utilising their “contact computer, is actually botheringlow-up query. to read a message early August enquiring why this was so, and after a week he received a responsean thankingimpersonal him for his interest and “ta to put your experience in writing. We do appreciate hearing from our passengers, as your comments/enquiries are vital for us t improving our service”. The Bombela Operating Company then adds some information about the Gautrain, with attachments on parkin imself. Thanks for deliveringeat for its a time,great bus routes, fares, and more. And did you know that children below three years do not pay! All lovely, but not answering the que ation with a was asked. You see, it appears this is an automated response, and no one, apart from ent in equal these e-mails. So much for continuing to improve their service!!! And the editor is waiting patiently for a response to his fol

It is on this basis that this month’s R500 Midas Gift Voucher goes to Jack van der Merwe, Mr. Gautrain h transport solution to Gautrain, Jack. But please don’t foist the “Titanic” on us. The Titanic was also an awesome engineering f but it went down because no one sweated the lsmall Midas stuff, store and and some purchase dicey aFong fifty Kongpound rivets hammer, got it to to pound pop its the poop head after of thean altercdunce at Bombela large chunk of frozen water. So, for giving the citizens of Gauteng excellence, incredulity, bewilderment, amazement and amusem that air travellers only fly when the sun shines. measure, Jack gets the chance to visit his loca Operating Company who thinks And thanks to all those readers who commented on the Phoenix column and Howard Keeg’s article on the Ford Figo, and those browsers who clicked on the AutoCrew button on www.abr- buzz.co.za. These got the most readers’ responses to our August 2010 issue. For those readers such as Norman Mudau and Netshamavu Lufuno, who now want to buy a Figo, ABR cannot help you, but please make a visit to your nearest Ford dealership, and say that Howard Keeg sent you. He eagerly awaits his spotter’s fee.

Win a Midas Voucher The judges decision, no matter how one-eyed they are, will be final. The FINK is looking for letters to the Editor. The more the merrier, and the more thought provoking of these shall find their way into ABR. The best letter will win a Midas voucher to the value of R500. So get out those pens and write to: The Fink P O Box 102 Wendywood, 2144 Or Fax 0866 579 289 Or email:[email protected]

88 September 2010

Fast Wheels Formula 1 Lights the Fires To quote Bernie Ecclestone, the Formula 1 supremo, “If there are no fires in F1, we will by Roger McCleery light them”. Or words to that effect. ormula 1 certainly has done that over the last couple of $100,000. Motorsport is an individual sport, except for speedway Grands Prix. I know you have to have rules, but stewards and Moto Cross Des Nations which are team sports for your club Fcome up with new obscure ones all the time with the express or country. However, if you have a contract with Ferrari paying purpose it seems to me of closing up the field or wrecking or huge bucks, you have to do what they tell you in an effort for the altering a race. No team instructions, stay a certain distance from team to clinch the world championship title. Nobody really gives the safety car, fines for attending technical inspection late, change a toss about the manufacturers title but the manufacturers them- of starting grid positions for demeanours like changing engines selves. Ferrari helped Massa when he was on his way to a world and gearboxes and drive-through penalties are just some of the race title and lost by only 1 point on the last lap in Brazil to hand the wreckers. Maybe “they” felt it needs all this to make the racing at championship to Hamilton. That could have been a fiddle as well.. least controversial, talked about or more exciting. The last three Now Alonso has the best chance. Therefore, don’t get huffy with Formula 1 Championship world events suffered from one or all everyone on the podium and at the after-race interviews. These of these. instructions do make nonsense of Formula 1 racing but that is how it is in these big teams, although with hands on the heart they all Silverstone was back to its former glory for the British Grand Prix. say “It doesn’t happen.” Slow pit stops, can’t find the right wheels It had been drastically revised, had lots of new corners and was fast and other little niceties have all been used in the past. as before. A record breaking crowd pitched up on the Friday, Saturday and Sunday to give the place a great buzz. McLaren was The Hungarian Grand Prix in Budapest will be remembered for a favourite to win but it wasn’t to be. Red Bulls filled the first row. few things. Webber taking his sixth career win by a mile thanks to Vettel on pole and Webber alongside him. Into the first corner his skill, speed and a safety car intervention. This saw his teammate Stowe, Webber took the lead while Vettel punctured after being hit Vettel lose his initial lead and the race when he headed for the pits. by Hamilton. Webber went on to lead throughout with Hamilton The collision of Kubica and Sutil in the pit road was good. Nico hounding him just 11/2 seconds behind throughout the race. Rosberg, losing his right rear wheel as he drove away from the pit Ferrari weren’t a happy equipe with Alonso attempting to pass box saw it bounce its way through a host of mechanics waiting for Kubica in his ailing Renault on the grass inside a corner. The stew- their cars to pit, was dramatic. Fortunately nobody was hurt. ards with Nigel Mansell as an adviser hit him with a drive-through Sebastian Vettel, much to his disgust, picked up a drive-through penalty and out of the points., Maybe it was pay-back time for penalty for being too far behind the safety car at the restart. some reason for Mansell. Vettel was always favoured to win the It looked like he was holding the field back to give Webber a German Grand Prix at Hockenhaim in front of his own crowd. It chance to clear off. No way could that be the case because these was not to be. Ferrari, never to be underestimated, came along two are at war. Where do they get these stewards from? with uncatchable cars and that was going to be that. The reputation-ruining Big Daddy was for Michael Schumacher. Wrong. Massa, leading for the first time since his huge crash in He squeezed Barricello against the pit wall as he tried to pass him, Hungary in 2009, looked good for a win. Alonso on his tail was going flat out. Schumacher lost a lot of fans doing that. Ten grid fractionally faster but had Vettel closing quickly. The team radio spots, a penalty for Belgium, was handed out for that. came on to tell Massa “Alonso is faster. Please acknowledge you understand this message.” In code it meant – “Move over for Webber and Red Bull lead the Drivers and Manufacturers Alonso. He is our best chance of catching up to the leader in the Championship with seven races to go. Lots of fires can still to be points championship.” That little instruction cost Ferrari a cool lit before the final in Brazil.

Answers From page 42

1. VW Polo Vivo 4. Mark Webber 10. Golf 6 16. John Jessup 2. USA. It is under Montana 5. Australia 11. Ducati 17. Mahindra in India and the two Dakotas. 6. Giuseppe Farina 12. Crossbow 18. Cleveland Ohio There is enough oil for 503 7. Alfa Romeo 158 13. Honda 19. Guilietta billion barrels. 8. Brescia 14. 15 million 20. Tata and Mahindra 3. Zwartkops 9. Mini 15. Fuji Heavy Industries

90 September 2010 Midas Sport A series of articles on Midas motorsport initiatives in 2010 Zaugg adds the Midas touch by Steve Wicks Former Team South Africa A1GP driver Adrian Zaugg is regarded as a future motorsport star and recent results in GP2 have confirmed he is knocking at the door of Formula One. And at Phakisa on 14 August 2010 he seamlessly moved to production cars to prove his credentials. ound five of the WesBank Super Series at Phakisa the order. “These things happen in racing,” he pointed out after- Freeway in Welkom saw Midas Sport enter two cars in wards. Pinard, whose car turned a wheel for the first time at the class A of the Bridgestone Production car series. Earlier Zwartkops test, was delighted to have an incident free race and fin- in the year, former V8 Supercar race winner Richard ish sixth just ahead of Zaugg who had fought back impressively. PinardR drove the Midas Sport Lotus Exige, but after the last race he made the decision to join the Subaru team which meant the A feature of Bridgestone Production Cars is that there are three Lotus was driverless for Phakisa. “The car is prepared by Carel races on the day with the first two being six lap sprints with no

Zaugg makes the transition from single-seater to saloon car seem as Richard Pinard gets acquainted with his new Subaru simple as pie

Pienaar’s SP Race Engineering team who also prepare the Subaru work allowed on the cars between races as they simply reform up Impreza STIs of Hennie Groenewald and Dawie Olivier, so it just on the grid. Pinard was forced to start race two from the pit lane made sense from a logistics point of view to run a similar Subaru as he pitted to check a vibration after the first race and this brought under the Midas Sport banner,” explained Pinard. out the best in him as he fought back to finish fifth while Olivier won in the Sasol Timken Subaru. “I didn’t expect that, but the car At around about the same time Zaugg was holidaying in Cape was good and everything fell into place,” explained Pinard as he Town and a meeting with Motorsport South Africa Managing acknowledged there was a bit of luck involved. Zaugg’s race didn’t Director Francois Pretorius led to him being offered the Lotus to go as planned as he was forced to retire from fifth place on the race. Like any top class driver he jumped at the opportunity, but penultimate lap. The final was a 12-lap affair and Pinard’s race first ensured it did not clash with any other sponsorship agree- came to a spectacular end on lap four when he spun and hit the ments. A brief shakedown test at Zwartkops before the team left barriers exiting turn one. “I went in a bit hot and the car got away for Phakisa was the first opportunity he had to show his class. from me,” was his honest reply. Thanks to its low weight and short wheelbase the Lotus is well Zaugg’s day of woe continued suited to Zwartkops, but no one expected him to lap as quickly as and this time he retired with gear he did. It was also the first chance for the Midas Sport teammates selection problems but he still to meet and get to know each other. “He is humble and certainly smiled. “Sure it would have been not like I expected an international star to be,” said Pinard after- nice to get a good result, but it wards. “It was also nice to hear him confirm the handling issues I was a last minute deal and I had with the car.” enjoyed myself. There are a lot of nice people here.” At Phakisa, with its long sweeping corners, the Lotus didn’t have the advantage it had at Zwartkops yet he still managed to qualify fifth fastest. Due to last minute regulation changes, the Subarus Adrian Zaugg checks his lap times were unable to qualify which meant Pinard had to start the Midas with Motorsport South Africa Sport Subaru from the back of the grid. Whilst in the midst of a Managing Director Francois tight tussle in the opening race, Zaugg was tapped by the Audi of Pretorius Tschops Sipuka and spun at turn three which dropped him down

September 2010 91 The Last Writes by Baron Claude Borlz “For our more discerning readers .....”

The title of this e-mail from the reader said ONLY A MAN WOULD ATTEMPT THIS – I won’t argue because I have done something similar, but with only a 65 000 volts Taser, so the results were not as dramatic, but still something I will never do again!

ocket Taser Stun Gun, a great gift for the wife... A guy the oddest position, and tingling in my legs! The cat was making who purchased his lovely wife a pocket Taser for their meowing sounds I had never heard before, clinging to a picture anniversary submitted this: Last weekend I saw some- frame hanging above the fireplace, obviously in an attempt to thing at Larry's Pistol & Pawn Shop that sparked my avoid getting slammed by my body flopping all over the living interest...TheP occasion was our 15th anniversary and I was look- room. ing for a little something extra for my wife Julie. What I came across was a 100,000-volt, pocket/purse- sized Taser. The effects of Note: If you ever feel compelled to 'mug' yourself with a Taser, one the Taser were supposed to be short lived, with no long-term note of caution: there is NO such thing as a one second burst adverse effect on your assailant, allowing her adequate time to when you zap yourself! You will not let go of that thing until it is retreat to safety....?? WAY TOO COOL! Long story short, dislodged from your hand by a violent thrashing about on the I bought the device and brought it home. Loaded two AAA bat- floor! A three second burst would be considered conservative! A teries in the darn thing and pushed the button. Nothing! I was dis- minute or so later (I can't be sure, as time was a relative thing at appointed. I learned, however, that if I pushed the button and that point), I collected my wits (what little I had left), sat up and pressed it against a metal surface at the same time; I'd get the blue surveyed the landscape. My bent reading glasses were on the man- arc of electricity darting back and forth between the prongs. AWE- tel of the fireplace. The recliner was upside down and about 8 feet SOME!!! Unfortunately, I have yet to explain to Julie what that or so from where it originally was. My triceps, right thigh and both burn spot is on the face of her microwave. nipples were still twitching. My face felt like it had been shot up with Novocain, and my bottom lip weighed 88 lbs.. I had no con- Okay, so I was home alone with this new toy, thinking to myself trol over the drooling. Apparently I had crapped in my shorts, but that it couldn't be all that bad with only two AAA batteries, right? was too numb to know for sure, and my sense of smell was gone. There I sat in my recliner, my cat Gracie looking on intently I saw a faint smoke cloud above my head, which I believe came (trusting little soul)while I was reading the directions and thinking from my hair. I'm still looking for my testicles and I'm offering a that I really needed to try this thing out on a flesh & blood mov- significant reward for their safe return! ing target. I must admit I thought about zapping Gracie (for a fraction of a second) and then thought better of it... She is such a P.S. My wife can't stop laughing about my experience, loved the sweet cat. But, if I was going to give this thing to my wife to pro- gift and now regularly threatens me with it! If you think education tect herself against a mugger, I did want some assurance that it is difficult, try being stupid !!! would work as advertised. Am I wrong? So, there I sat in a pair of shorts and a tank top with my reading glasses perched delicately on the bridge of my nose, directions in one hand, and Taser in another. The directions said that a one-second burst would shock and disorient your assailant; a two-second burst was supposed to cause muscle spasms and a major loss of bodily control; and a three-second burst would purportedly make your assailant flop on the ground like a fish out of water. Any burst longer than three sec- onds would be wasting the batteries. All the while I'm looking at this little device measuring about 5" long, less than 3/4 inch in cir- cumference (loaded with two itsy, bitsy AAA batteries); pretty cute really, and thinking to myself, 'no possible way!'

What happened next is almost beyond description, but I'll do my best...I'm sitting there alone, Gracie looking on with her head cocked to one side so as to say, 'Don't do it stupid,' reasoning that Apparently, this picture was a one second burst from such a tiny 'lil ole thing couldn't hurt all taken at the announcement that that bad. I decided to give myself a one second burst just for heck of it. I touched the prongs to my naked thigh, pushed the button, Caster Semenya was the new and...HOLY MOTHER OF....WEAPONS OF MASS DES- Brand Ambassador TRUCTION...WHAT THE....!!! I'm pretty sure Hulk Hogan ran (ambassadress?) for Mrs. Ball’s in through the side door, picked me up in the recliner, then body slammed us both on the carpet, over and over and over again. I Chutney. Careful, Caster, you’re vaguely recall waking up on my side in the foetal position, with not as safe as you think! tears in my eyes, body soaking wet, both nipples on fire, testicles nowhere to be found, with my left arm tucked under my body in

92 September 2010