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ANNUAL REPORT 20 16- 17 CITY RECITAL HALL LIMITED CITY RECITAL HALL LIMITED ANNUAL REPORT 2016-17 CON TEN TS Image: artof2 Concert: Ignite! 02 STRATEGIC FRAMEWORK 10 COMMUNITY ENGAGEMENT 03 ACTIVITY HIGHLIGHTS 11 VISITOR EXPERIENCES 04 CHAIR’S MESSAGE 12 CITY RECITAL HALL PRESENTS 05 CEO’S MESSAGE 15 KEY PRESENTERS 06 PRESENTING PARTNERS 16 VENUE HIRERS AND HIRERS 17 PARTNERS AND SUPPORTERS 07 APPEARING ON OUR STAGE 18 CORPORATE GOVERNANCE 08 IMPROVEMENTS TO THE VENUE 19 OUR PEOPLE 09 SUPPORT FOR THE SECTOR 22 FINANCIAL REPORT CITY RECITAL HALL LIMITED ANNUAL REPORT 2016-17 01 VISION OUR VALUES To be one of the ‘must visit’ cultural Progressive thinking and creative excellence destinations in Australia. underpin everything we do. We think outside the square to deliver unique and creative experiences for our artists, partners MISSION and audiences. Our mission is to unlock the cultural, social Democratic and diverse – Everyone plays and economic value of City Recital Hall. an important part, every voice is heard, We will achieve this by: everyone is respected. • producing, promoting, presenting, We champion diversity by engaging with all encouraging and facilitating excellent genres, all peoples, all ideas. We are proud cultural events; to be open, transparent and inclusive. • ensuring diversity of users, audiences Playful – We love exploring ideas and and programs; opportunities in a fun and creative cultural environment. • engaging new audiences; and We must be connected locally, nationally • operating and managing the venue and internationally with our artists, partners responsibly and sustainably, and in and audiences. cooperation with stakeholders. We act with integrity and professionalism at all times. STRATEGIC GOALS To be known as the arts and entertainment destination of Sydney’s vibrant Angel Place precinct. To be considered to be amongst the best – the first choice venue for Australia’s major music organisations and international artists. To be admired for our enterprising, diverse and inclusive programs. That audiences of all ages, backgrounds and cultures attend our concerts and events. To be accessible to all. Image: Keith Saunders Concert: Dianne Reeves STRATEGIC FRAMEWORK CITY RECITAL HALL LIMITED ANNUAL REPORT 2016-17 02 ACTIVITY HIGHLIGHTS 251 REACHED 175,568 PERFORMANCES 3,400,411 TOTAL AUDIENCE AND EVENTS PEOPLE ON FACEBOOK ATTENDANCE 41 60,163 RECORDINGS TWITTER IMPRESSIONS AND BROADCASTS 8,082 75 TOTAL FACEBOOK PERFORMANCES FEATURED CHECK-INS INTERNATIONAL ARTISTS/ENSEMBLES 7,438 62 FACEBOOK FANS CITY RECITAL HALL PRESENTS CONCERTS AND EVENTS TOTAL WEBSITE PAGE VIEWS 2,402 TWITTER 29,164 FOLLOWERS ATTENDED CITY RECITAL HALL 1,222,235 PRESENTS CONCERTS AND EVENTS TOTAL WEBSITE USERS 971 INSTAGRAM 449 FOLLOWERS 241,217 MEMBERS GENRE OF ARTS AND CULTURAL EVENTS 91% 2016/17 FINANCIAL YEAR AT CITY RECITAL HALL TOTAL EVENTS WERE ARTS AND Classical 73.44% Contemporary CULTURAL % 0.52 Words and Ideas 3.13% Kids Schools and 1.56% 8.33% Universities Other 13.54% CITY RECITAL HALL LIMITED ANNUAL REPORT 2016-17 03 CHAIR’S MESSAGE It has been two years since this not-for- Thanks also to our new partners across profit company took over the management the fields of media and technology, whose of City Recital Hall. We have made support has enabled us to attract new great strides across all areas, both in artists and reach new audiences for our infrastructure and on our stage. concerts and events. At our inaugural annual program launch in My gratitude goes to each and every October 2016, I spoke about the incredible one of our Board of Directors: Tim Cox, pace at which the company had grown, Helen Bauer, Jo Dyer, Elizabeth Fullerton, none more so than evidenced by the Kerri Glasscock, Marcus McArdle, Clive over three-fold increase in the number Paget and Maria Sykes. The Board’s of concerts and events presented by the expertise across artistic, marketing and company over these last 12 months. communications, venue management, commercial strategy, legal, finance, I am particularly proud of the community philanthropy and community engagement engagement activities in our program which means the company continues to grow and have welcomed so many new visitors to develop from sound foundations. Thanks in this wonderful hall. The enthusiasm to particular to Tim Cox whose wise counsel which Sydney-siders have embraced our as Deputy Chair and Chair of Audit & Risk free spontaneous choir, Sydney Flash Mob has ensured the company steadily builds Choir, has been overwhelming. Over 6100 solid foundations. are now registered to receive an SMS to join these sessions, with between 600 and 750 I would like to acknowledge and thank turning up each time to join with strangers the work of CEO Elaine Chia and all the to sing. staff. Their enthusiasm and commitment to our vision, and their care and skill in In January we commenced capital implementing that vision ensures that every improvement works, upgrading the artist can perform at their peak, and every administration office, the box office and visitor enjoys a memorable experience. introducing a permanent bar on the ground floor. We have significantly increased the In late December 2016 the company was seating capacity across all our foyers, and granted Deductible Gift Recipient Status we have seen many visitors arriving earlier by the Register of Cultural Organisations, and staying post-concert to enjoy our following which we launched our new inviting and comfortable spaces. Philanthropic program. I would like to offer my personal thanks to many We are extremely grateful to our Principal of you who share our vision with your Sponsor, the City of Sydney, for their financial contributions. continued support. Their ongoing commitment to our company and this Music is the heart and soul of City Recital venue, enables us to make a significant Hall. That is why it was built and that contribution to the cultural life of the city. remains our primary purpose. Our thanks goes to Lord Mayor Clover Moore and all the Councillors, Monica Barone, Bill Carter, Ann Hoban, Tracey Hargans, David White, Alex Bowen, Sasha Baroni and Jennifer Trinca. Renata Kaldor AO Chair CITY RECITAL HALL LIMITED ANNUAL REPORT 2016-17 04 CEO’S MESSAGE 2016-17 saw our first full year of Our artistic vibrancy would not be possible operations in managing City Recital Hall without the talented artists on our stage, as a curated venue, and over 250 concerts and this year we welcomed many new and events. friends to City Recital Hall. I would particularly like to acknowledge and thank As part of our vision to reimagine and the inimitable Richard Gill AO who readily renew, the company held its inaugural embraced my invitation to lead our new launch in October 2016 to mark the initiative Sydney Flash Mob Choir, with release of our first ever annual program a “sounds crazy, let’s try it”. of concerts and events. The program brochure included concerts and events My thanks to the Lord Mayor, Councillors across all presentations, from our hirers and staff of the City of Sydney for their as well as our own City Recital Hall strong engagement at our concerts and presentations and co-presentations. We events, and ongoing support across our were delighted with the positive feedback operations and building management. which extended well into 2017. We are also thankful for the support of our ever growing group of partners, sponsors In balancing our own program with and donors. those of our hirers, we have focused on contemporary music, spoken word and I am deeply appreciative of the support new offerings which broaden the range and guidance from the Board who have, of music presented, and in turn, a wider individually and together, continued to demographic, and I’m pleased to see that make themselves available to be a sounding we have succeeded. board and to provide invaluable advice across many areas. In particular, a very Over 80% of respondents to our post-event special thank you to Renata Kaldor for the surveys for City Recital Hall presentations continued encouragement and trust in me. rated the concerts and events as excellent. Also, pleasingly, 71% rated their overall I am inspired every day because I work experience of visiting City Recital Hall also alongside an amazingly talented, creative as excellent, up from 69% the previous and passionate team. I would like to year. Given the over three-fold increase acknowledge and thank each and every one in the number of concerts and events of them: full-time, part-time, seasonal and we presented (62 compared to 18 the casual. Each contribution is truly valued previous year), it is a strong endorsement and appreciated. of our activities. To the 175,568 people who attended a In June we partnered with Destination concert and event this past year, thank you. NSW for Vivid 2017 for ‘Metamorphosis We hope you had a great time, and that at City Recital Hall’, wholly reimagining next time will be even better. the venue for contemporary experiences Our mission is to unlock the cultural, of sound and light. The period saw total social and economic value of City Recital visitation of 9,352, of which around 10% Hall. We decided that this mission is best were interstate and international visitors. achieved by being brave, and yes, to take Our programming without doubt reached the (calculated) risk that not all we try will new audiences, with 30.67% of survey be a success. This year has shown that respondents indicating that this was their being brave can pay dividends, and for that first visit to City Recital Hall. we thank all who have shared our vision. Elaine Chia CEO CITY RECITAL HALL LIMITED ANNUAL REPORT 2016-17 05 PRESENTING PARTNERS AND HIRERS Andrew McKinnon Presentations Inspiring Australia NSW APA Group John Cristian Productions APRA AMCOS Maxima Artist Management Ausfeng Meriden School Australian Brandenburg Orchestra MLC School Australian Chamber Orchestra Moore College Australian College of Applied Psychology Musica Viva Australia Australian Haydn Ensemble NSW Ambulance Australian Institute of Company Directors Omega Ensemble Australian Romantic & Classical Orchestra Orchestral Manoeuvres Pty Ltd Australian String Quartet Pinchgut Opera Ltd.