CROSSING THE LINE OF CONTACT MONITORING REPORT
June – July 2017 Advocacy, Protection and Legal Assistance to the IDP 2
Contents INTRODUCTION...... 3 1. METHODOLOGY...... 4 2. DEMOGRAPHICS OF RESPONDENTS...... 5 3. RESIDENCE, DISPLACEMENT AND RETURNS...... 7 4. FREQUENCY, DURATION AND REASONS FOR CROSSING...... 8 5. CONCERNS WHILE CROSSING THE LINE OF CONTACT...... 11 6. INABILITY TO CROSS...... 13 OBSERVATIONS...... 14. General observations...... 14. Incidents...... 15 RECOMMENDATIONS...... 16. Annexes...... 18 Annex 1. Brief information on EECP crossings during June-July...... 18 Annex 2. Observations at EECPs...... 19 vpl.com.ua 3
INTRODUCTION This report is based on the results of a survey conducted by the Charitable Foundation «The Right to Protection» (R2P) at the five entry-exit checkpoints (EECPs) to enter the non-government- controlled area (NGCA) and administered on a regular basis since June 2017. The survey is a part of the monitoring of violations of rights of conflict-affected populations within the framework of the project «Advocacy, Protection and Legal Assistance to the Internally Displaced Population of Ukraine» implemented by R2P with the support of the United Nations High Commissioner for Refugees (UNHCR). The purpose of the survey is to explore reasons and concerns of those travelling from the NGCA to the government-controlled area (GCA), as well as conditions and risks associated with crossing the line of contact through EECPs. The information collected in the survey helps identify needs, gaps and trends, and provides an evidentiary basis for advocacy efforts. Tens of thousands of people cross the five operating EECPs every day. In summer 2017 the total number of people crossing EECPs daily ranged from 30,000 to 40,0001. Since the creation of official corridors for crossing the line of contact, their operation has raised a great number of complaints. The imbalance between the number of such corridors / number of the EECP staff and the number of people wishing to cross the line of contact is obvious. This leads to numerous negative phenomena and significantly limits civilian freedom of movement. Information about long lines, unsatisfactory equipment of the EECPs, corruption and incidents appear regularly in the media and on social networks, inducing human rights advocates to conduct thorough monitoring of observance of the rights of the people crossing the line of contact through the operating EECPs. By observing the crossing processes and studying opinions of persons crossing the line of contact, R2P contributes to monitoring the protection environment and respect for civilians’ rights in the crossing process.
Novotroitske EECP
1 The State Border Guard Service statistics Advocacy, Protection and Legal Assistance to the IDP 4
1. METHODOLOGY
This report is based on a survey of persons crossing the line of contact at the five operating EECPs located in Donetsk (EECPs Maiorske, Marinka, Hnutove and Novotroitske) and Luhansk (Stanytsia Luhanska) Oblasts. The information collected during the survey is supplemented with observations conducted at each EECP. The survey of persons crossing the line of contact was carried out from 6 June to 31 July 2017. The data was collected during regular visits to each of the five specified EECPs on a weekly basis during June and July (35 and 42 visits respectively). The data collection methodology was the same at all EECPs. R2P monitors surveyed civilians queuing at the EECPs. The survey was conducted anonymously and on a voluntary basis. All the persons interviewed for the survey were informed about its purpose. The survey was conducted in the form of personal interviews with people aged 18 and above. The monitors approached every fourth person in line with a request to complete the survey. If a person refused to participate in the survey, monitors proceeded to survey the next fourth person in line. The monitors reached people waiting to cross the EECPs in the lines for pedestrians and for vehicles2. However, there was no strictly set/demanded proportion for interviews in both lines. People travelling both to and from the GCA took part in the survey. It is noteworthy that there was no established proportion of interviewees depending on the direction of crossing due to the fact that R2P monitors had limited access to the lines of people waiting to cross from the NGCA at some EECPs3.
Stanytsia Luhanska EECP
Along with the survey, the R2P monitors observed the EECP infrastructure, waiting conditions and other details related to the crossing process. Nevertheless, at all EECPs the monitors had no access to check the situation and waiting conditions further than the last Ukrainian checkpoint (the so- called «zero» checkpoint). At three EECPs (Hnutove, Marinka and Novotroitske), the monitors could observe only lines and areas close to the EECP operational zone from the GCA side. The monitors also noted incidents that took place at the EECPs. So, such information is also included in the report. To get a better understanding of trends and tendencies regarding crossing the line of contact, information from the state services (data from State Border Guard Service of Ukraine) and the external public reports (produced by respective NGOs) was used.
2 Considering that currently, Stanytsia Luhanska EECP is open only for pedestrian crossing, all the respondents interviewed during the survey were from the pedestrian line. There were some restrictions in access to the vehicle line at Maiorske EECP. Consequently, most respondents interviewed at this particular EECP were from the pedestrian line. At the rest of the EECPs (Hnutove, Marinka and Novotroitske) people from both types of lines were interviewed. 3 R2P monitors had access to individuals waiting in the lines from the NGCA side crossing into the GCA at Maiorske and Stanytsia Luhanska EECPs only. vpl.com.ua 5
2. DEMOGRAPHICS OF RESPONDENTS
During the reporting period, R2P monitors surveyed a total of 4,290 persons crossing the line of contact. 38 per cent of the respondents were male and 62 per cent were female. The majority of the respondents were over 25 years old; age disaggregation is similar at all five checkpoints.
AGE DISAGGREGATION
6,3% ‒ 18-25 22,5% ‒ 65 +
‒ 25-40 43,8% ‒ 40-65 27,5%
More than 500 people were interviewed at each of the five EECPs over the reporting period with the following breakdown by location:
NUMBER OF RESPONDENTS
785 522 ‒ Hnutove ‒ Stanytsia Luhanska 1065 801 ‒ Maiorske ‒ Novotroitske 1117 ‒ Marinka
The majority of interviewed persons were travelling to the NGCA4.
DIRECTION OF CROSSING
to NGCA to GCA Hnutove 36,6% 63,4%
Maiorske 97,4% 2,6%
Marinka 96,5% 3,5%
Novotroitske 47,5% 52,5%
Stanytsia Luhanska 45,6% 54,4%
4 Such proportion of the respondents travelling in different directions is caused by the fact that the surveyors had limited access to people waiting to travel from the NGCA (near Ukrainian zero checkpoint or inside EECP operational zone). Advocacy, Protection and Legal Assistance to the IDP 6
11 per cent of the respondents who crossed the line of contact were travelling with children. Less than 5 per cent were persons with specific needs. To improve crossing conditions for such persons, a new version of the Temporary Order was amended and states that people who accompany children under 3 years old, elderly persons, women with visible signs of pregnancy and persons with specific needs can bypass the checkpoint line and cross ahead of others. According to the previous informal rules, only people with babies up to one year old were allowed to use the expedited line.
Only 10 per cent of respondents stated that they belonged to a category entitled to a simplified crossing procedure with the following breakdown by category:
RESPONDENTS ENTITLED TO EXPEDITED CROSSING
44,5% 2,8% other specific needs 47,3% children under 3
54,9% 1,9% pregnant elderly
5 According to Order no. 590 of 28 November 2016. https://ssu.gov.ua/ua/pages/32 vpl.com.ua 7
3. RESIDENCE, DISPLACEMENT AND RETURNS
The predominant majority of respondents (91,3 per cent) indicated the NGCA as their place of residence prior to the conflict. It is noteworthy that 79,6 per cent of them stated that they were permanently residing in the NGCA at the time of the survey.
DISPLACEMENT 7,9% Moved several times but did not return 45,8% 46,2% Moved once and still residing Moved but then returned at initial displacement location
27 per cent of all the respondents stated that they had changed their place of residence due to the conflict in Eastern Ukraine. Almost half of the respondents who were displaced (46 per cent) ultimately returned to their original place of residence. High rent was cited as one of the main reasons for return to the place of origin by 42 per cent of returnees. The stabilization of the situation at the former place of permanent residence was cited as a reason for return by 29 per cent, whereas impossibility to find a job in their new locality was invoked by 18 per cent of respondents.
REASONS FOR RETURN
42,1% 32,0% 29,4% 17,6% 0,7%
High rent Оther Stabilized situation Work Negative attitude of the host community
32 per cent of returnees referred to other reasons, including the wish to reside at home, care for a relative, and fear of losing housing as top ‘other’ reasons.
On the other hand, negative attitude on the part of the host community was mentioned by less than 1 per cent of those who decided to return. Advocacy, Protection and Legal Assistance to the IDP 8
4. FREQUENCY, DURATION AND REASONS FOR CROSSING The majority of respondents (44 per cent) cross the line of contact through EECPs at least quarterly, whereas 37.5 per cent - monthly or more. 6.3 per cent of those surveyed cross the line of contact weekly or more. At the same time, 2.6 per cent of respondents were crossing the line of contact for the first time.
FREQUENCY OF CROSSING THE LINE OF CONTACT
0,6% Daily 44,0% Quarterly or more
6,3% Weekly or more 9,0% 6 months or rarely
For the first time 37,5% Monthly or more 2,6%
Crossing frequency varies by age of person crossing.
FREQUENCY OF CROSSING BY AGE COHORT
18-25 23,0% 34,5% 28,6%
25-40 31,7% 36,2% 15,9%
40-65 41,0% 46,0%
65+ 41,5% 51,7%
Daily Quarterly or more often Weekly or more often 6 months or rarely Monthly or more often For the first time
Thus, 41.5 per cent of the interviewed individuals over the age of 65 stated that the crossed the line of contact monthly or more, and 51.7 per cent from the same category quarterly or more. This frequency of crossing for this age category can be attributed to the requirement imposed by Ukrainian legislation for maintaining the receipt of pensions and targeted financial assistance. On the other hand, the frequency of crossing for those aged 18-25 ranges from daily crossing (2.8 per cent) to crossing every six months or less (28.6 per cent), and first-time crossing (6 per cent). vpl.com.ua 9
As for the previous time spent crossing the line of contact6 (all the lines of control by the Ukrainians and de-facto authorities on the GCA and NGCA sides respectively), almost half of the respondents stated that it had taken about 3-4 hours, over a forth – 5-6 hours. Less than 7 per cent of respondents spent 1 hour or less crossing the line of contact. Less than 8 per cent of respondents stated that they had spent over 6 hours crossing, ranging from 7 to 26 hours. In cases of extra-long wait times due to long lines or suspension of EECP operations, the interviewees explained that they had stayed overnight at the ECCP either in their car or in the State Emergency Service tent.
DURATION OF PREVIOUS CROSSING 44,1%
26,8% 14,6% 6,8% 4,9% 1,4% 1,4%
1 hour or less 1,5-2 3-4 5-6 7-8 9-10 over 10 Visiting relatives, solving issues with documents (mainly related to pensions), shopping (mainly food) withdrawing cash, as well as checking on property, remain the main reasons for crossing the line of contact7. At the same time, the number of respondents crossing the line of contact to visit relatives and solve issues with documents has increased comparing to December 20168, while the number of respondents crossing for shopping and withdrawing cash has decreased.
REASONS FOR CROSSING IN JUNE-JULY 2017 COMPARED WITH DECEMBER 2016 49,7% 38,0% 38,0% December 2016 June-July 2017 28,0% 26,3% 22,7% 19,3% 13,0% 11,7% 10,0% 10,0% 9,0% 7,1% 4,0% 4,0% 3,0% 2,0% 1,5% 1,0% 0,2% cash work other visiting medical relatives checking shopping education relocation treatment issues with permanent documents on property withdrawing withdrawing
6 The question is related to the previous crossing instead of the current crossing as respondents are surveyed during the crossing process. For this reason, it is impossible to indicate the time spent on the current crossing. Checkpoint disaggregation by duration of crossing is unavailable. 7 The respondents could choose several options. 8 The figures for December 2016 were taken from the report «Crossing the Line of Contact in Eastern Ukraine December 2016» by Foundation.101 https://www.foundation101.org/news/20170115 Advocacy, Protection and Legal Assistance to the IDP 10
Reasons for crossing largely depend on the respondent’s age. In particular, respondents between the ages of 18 and 65 travel more to visit their relatives, while persons over 65 cross the contact line predominantly to solve document-related issues and/or withdraw cash. Education was mentioned as one of the reasons individuals between 18 and 25 cross, while checking on property is frequent among persons aged 25-40. It should also be noted that 30.9 per cent of respondents visiting relatives stated that they had lived together before the conflict.
REASONS FOR CROSSING BASED ON AGE 63,9% 64,1% 18-25
57,0% 25-40 53,1% 40-65 65+ 29,8% 26,1% 23,9% 23,1% 23,3% 22,2% 21,2% 17,8% 16,4% 15,9% 16,0% 14,1% 13,4% 10,0% 6,6% 6,7% 6,7% 5,3% 4,5% 3,7% 3,9% 3,0% 2,8% 2,1% 2,2% 1,8% 0,7% 1,0% 1,1% 0,4% 0,3% 0,0% 0,1% 0,2% 0,4% 0,2% cash work other visiting medical relatives checking shopping education relocation treatment issues with permanent documents on property withdrawing withdrawing
TYPE OF DOCUMENT ISSUE
63,6% 59,9% 10,1% 8,2% 4,7% receiving pension pension IDP certificate other social payments card The most frequent issues among respondents who mentioned documentation as the reason for crossing the line of contact were related to pension cards and pensions (both over 59 per cent). This correlates with the high number (over 60 per cent) of surveyed persons aged 65 or older who indicated solving issues with documents as a reason for crossing.
TYPE OF GOODS PURCHASED
With regard to those individuals who were crossing the line of contact for shopping purposes, the surveyed individuals indicated food (84 per cent) over clothes or medicines. The main reason is that food prices are 83,8% 33,5% 31,0% lower in the GCA. food medicines clothes vpl.com.ua 11
5. CONCERNS WHILE CROSSING THE LINE OF CONTACT
Overall, the main concerns while crossing the line of contact remain the same comparing to December 20169.
MAIN CONCERNS WHILE CROSSING THE LINE OF CONTACT 64,9% 62,7%
Hnutove Maiorske 41,8%
40,6% Marinka 39,9% 39,8% 39,1% 38,5% Novotroitske Stanytsia Luhanska 26,5% 25,9% 22,5% 16,5% 15,8% 15,5% 13,8% 13,1% 8,6% 7,1% 7,0% 6,5% 6,3% 5,0% 4,7% 3,8% 3,7% 3,1% 2,7% 2,1% 1,8% 1,7% 2,0% 1,3% 0,5% 0,2% 0,3% lines abuse waiting waiting shooting shelling/ of power transport ordnance conditions no problem unexploded unexploded
Marinka EECP
9 The figures for December 2016 were taken from the report «Crossing the Line of Contact in Eastern Ukraine December 2016» by Foundation.101 https://www.foundation101.org/news/20170115 Advocacy, Protection and Legal Assistance to the IDP 12
Long lines are the biggest concern10, especially at Marinka and Stanytsia Luhanska checkpoints. At the same time, the level of this concern decreased considerably comparing to December 2016 (47 per cent versus 78). It is noteworthy that the lines are not becoming longer despite the growing number of persons crossing. This can be attributed to a number of joint measures taken by the state authorities and humanitarian actors (in particular, increased number of staff, as well as modules and equipment, and enhanced communications at EECPs).
Maiorske EECP
Over a third of the respondents, in particular at Marinka, Novotroitske and Hnutove checkpoints, are concerned about shelling/shooting in the vicinity, which is related to the fact that more hostilities are recorded in the South Donetsk area than in other areas. The level of this concern decreased to some extent comparing to December 2016 (35 per cent versus 47). Inadequate waiting conditions remain the third biggest issue, though the level of concern reduced from 26 to 18 per cent. Among the inadequate waiting conditions, the most articulated concern was shelter. Respondents complained about an insufficient amount of sun shades, which is especially crucial during summer months. The problem of insufficient number of toilets or their poor condition was voiced at Maiorske and Stanytsia Luhanska checkpoints. In addition, persons crossing Maiorske were also concerned about a lack of access to water and lack of first-aid stations. Respondents also pointed out the poor condition of the bridge at Stanytsia Luhanska.
10 The respondents could choose several options. vpl.com.ua 13
As for abuse of power, only 1 per cent of the respondents mentioned this concern. Verbal abuse is reported as the most frequent issue (23 cases), mainly at Stanytsia Luhanska and Maiorske EECPs. Corruption and physical abuse was reported in 7 and 6 instances respectively. Among other issues, respondents complained about thorough checks of mobile phones, numerous questions and intentional prolongation of control process. No cases of abuse of power were reported at Hnutove EECP.
CONCERNS OVER WAITING CONDITIONS
97,5% Hnutove Maiorske 90,7% Marinka 87,9% Novotroitske 84,3% Stanytsia Luhanska 64,3% 43,5% 37,1% 34,7% 26,6% 21,4% 15,4% 14,9% 10,7% 9,5% 9,5% 9,3% 9,3% 8,1% 8,0% 7,4% 6,5% 6,5% 4,8% 2,7% 3,0% 1,3% 0,0% 0,0% 0,5% 0,0% other water toilets shelter garbage medpoints
6. INABILITY TO CROSS
Less than 6 per cent of all the respondents mentioned incidents of not being able to cross the line of contact in the past six months. Among the most reported reasons were long lines (39 per cent), crossing permit not being listed in the database (23 per cent), and lack of documents (14 per cent). It is noteworthy that 9 per cent of those who had not been able to cross the line of contact mentioned crossing was suspended due to shelling. In this regard, 17 out of 23 cases were reported at Hnutove which correlates with the respondents’ concern of hostilities mentioned earlier in the report. Advocacy, Protection and Legal Assistance to the IDP 14
OBSERVATIONS
In addition to the survey, R2P monitors conducted protection monitoring by observation at all five EECPs.
GENERAL OBSERVATIONS Waiting conditions Waiting conditions differ from one checkpoint to another. Stanytsia Luhanska is the only EECP that has more or less adequate waiting conditions while the rest have a number of problems: insufficient number of amenities or their inappropriate maintenance.
CP Seats Sun shade Toilets Potable Sanitary Garbage Infor- water water bins mation stands
Hnutove ! ! !
Maiorske !
Marinka ! !
Novotroitske !
Stanytsia Luhanska ! !
insufficient poor condition/ sufficient amount ! inappropriate maintenance and proper
Representatives of the State Emergency Service are present at all EECPs and provide assistance to people crossing the line of contact. Ambulances or doctors are present at all EECPs except for Hnutove which is the least busy in terms of crossing volume.
More cases of health deterioration were observed during summer months due to heat waves and lack of sun shades. This resulted in an increasing number of people requesting medical aid from medical staff, the State Emergency Service and international organizations at EECPs. vpl.com.ua 15
Problems R2P monitors identified the following problems at EECPs: • Lack of information on crossing procedures, bus timetables, and operational humanitarian organizations • Lack of or poor condition of sun shades, seats, toilets, water, garbage bins, tents • Lack of beds and linen in tents of the State Emergency Service at EECP Stanytsia Luhanska • Impossibility to apply for a permit to cross the line of contact at EECPs Novotroitske, Hnutove, Stanytsia Luhanska due to the absence of Coordination Groups representatives • Some inconvenient bus routes (not taking passengers to EECPs directly, but leaving passengers approximately 800 meters away from EECPs Novotroitske and Marinka) • Poor condition of the bridge at EECP Stanytsia Luhanska
Short observation tables for each EECP can be found in Annex 2
Novotroitske EECP Advocacy, Protection and Legal Assistance to the IDP 16
INCIDENTS
On 18.06.2017 and 21.07.2017, the deaths of two men were recorded at Stanytsia Luhanska EECP. The men were 55 and 59 years old respectively.
On 24-25 June, two elderly persons were hospitalized due to a pre-heart attack at Maiorske EECP
On 16 July at 19:00, a man received a bullet wound while in line at Marinka EECP (Ukrainian «zero» checkpoint from the NGCA side). As the wound was not serious, the man refused to call an ambulance.
Stanytsia Luhanska EECP vpl.com.ua 17
RECOMMENDATIONS
Taking into account the results of the survey and observations, R2P considers the following actions necessary: 1. Oblast Administrations in Donetsk and Luhansk Oblasts should improve the infrastructure of the EECPS, namely to: • Increase the amount of sun shades, seats, garbage bins and water distribution points or improve their conditions • Provide appropriate number of toilets and ensure proper maintenance • Provide EECP Stanytsia Luhanska with sufficient number of beds and linen for persons who stay overnight • Renovate the bridge at EECP Stanytsia Luhanska • Organize proper public transportation to and from EECPs (regular routes that deliver passengers directly to EECPs) • Provide information on bus timetables, crossing procedures, restrictions for crossing EECPs, operating humanitarian organizations, mine danger. 2. Relevant authorities should ensure timely replenishment of potable and sanitary water at EECPs. 3. The Security Service of Ukraine and Anti-terrorist Centre should ensure the possibility for persons to apply for permits to cross the line of contact at all EECPs per the Temporary Order 4. State entities, NGOs and INGOs should disseminate information on the Temporary Order of Crossing the line of contact in order to minimize cases of inability to cross EECPs due to lack of documents, exceeding amount of transportable goods etc.
Stanytsia Luhanska EECP Advocacy, Protection and Legal Assistance to the IDP 18
ANNEXES Annex 1. Brief information on EECP crossings during June-July11
JUNE-JULY. NUMBER OF CROSSINGS BY CHEKPOINT
June July 113 100 126 600 276 500 274 200 240 300 253 100 219 000 246 800 243 500 237 300
Hnutove Marinka Maiorske Novotroitske Stanytsia Luhanska
CROSSINGS BY DIRECTION
June July 50,3% 50,6% Exit from NGCA Exit from NGCA
49,7% 49,4% Entry to NGCA Entry to NGCA
Stanytsia Luhanska EECP
11 Source: State Border Guard Service of Ukraine and UNHCR Dashboard https://app.powerbi.com/view?r=eyJrIjoiZTUyYWZhMmQtMGM0NS00MjcyLTg1NjctMDE5Y2I4MTgzMjNjIiwidCI6IjdhNTE3M DMzLTE1ZGYtNDQ1MC04ZjMyLWE5ODJmZTBhYTEyNSIsImMiOjh9 vpl.com.ua 19
Annex 2. Observations at EECPs Hnutove
Name Details
Two benches are in a poor state. They can only seat several people. The number of Benches benches is insufficient. Shelter from the The sun shades provide shelter from the sun but leak during the rain. There is a need sun/rain for additional sun shades.
Toilets Toilets are in satisfactory condition, but in summertime the odor is unpleasant.
Containers with potable water unprotected from sunlight. Resultantly, the water is very Potable water warm and has an unpleasant taste. Processed water The container is located near the potable water and also unprotected from sunlight (non-potable) and rain.
Garbage bins There is one garbage bin.
Information stands There are no information stands at the EECP.
Ambulance/ A paramedic of the State Emergency Service is present at the EECP. He reacts quickly to Doctors medical aid requests. Bus and taxi routes: Transport Mariupol - EECP (bus - 50 UAH, minibus – 100 UAH). The number of vehicles is sufficient.
Hnutove EECP Advocacy, Protection and Legal Assistance to the IDP 20
Maiorske
Name Details
Benches are broken, which can result in injury. There are no places to sit in front of the Benches passport control due to territory reorganization.
People who are waiting for the bus don’t have any shelter from the heat or rain; they Shelter from the also don’t want to go under the existing sun shades as they are afraid to lose their sun/rain place in line.
Toilets Toilets are clean and in good condition. Doors function well.
Potable water in sufficient amounts is available at the State Emergency Service and PUI Potable water tents. Processed water Containers with processed water in sufficient amounts are available near the State (non-potable) Emergency Service tents.
Garbage bins There are garbage bins, but they are almost always full.
Information stands provide information about legal assistance, university admission, Information stands and transport. There is no information on the crossing procedure. Ambulance/ In case of emergency, the volunteer medical service «ASAP» and Premiere Urgence Doctors Internationale respond.
Bus and taxi routes: EECP - Bakhmut (bus - 52-63 UAH, taxi – 55 UAH and more) Transport EECP - Kostiantynivka (bus - 60 UAH, taxi – 70-150 UAH) EECP - Sloviansk (bus - 72-120 UAH, taxi – 150-200 UAH) The number of vehicles is sufficient.
Maiorske EECP vpl.com.ua 21
Marinka
Name Details
There are 15 benches under the sun shades in front of EECP. One is broken and two Benches need to be strengthened. Two more benches are near the infirmary of the First Volunteer Mobile Hospital. One of them also needs to be repaired.
Shelter from the Plastic wrap, which is a part of sun shades, is ripped in several places. sun/rain
5 iron toilets which were installed on the road to the EECP are in poor technical and sanitary condition. 2 wooden toilets at the EECP are in good condition. Two more Toilets toilets in good condition are located between the infirmary and State Emergency Service tent.
One container with potable water is located near the gate, but across the road from the sun shades, which is inconvenient for people who are crossing the contact line. The Potable water container was located near the sun shades before but was dismantled and installed near the gate. There also are containers with potable water near the infirmary, State Emergency Service and on the intersection, but this is 800 meters from the sun shades.
Processed water There are three containers with processed water. (non-potable)
Garbage bins The only garbage bin is located near the State Emergency Service tent.
There is information about transporting children through the line of contact. However, Information stands there is no information about an expedited queue, the list of transportable goods, or a bus timetable.
Ambulance/ There are First Volunteer Mobile Hospital doctors as well as a car. Doctors
Bus and taxi routes: Kurakhove – EECP (22 UAH) Transport EECP – zero CP (15 UAH). The number of vehicles is insufficient between the EECP and the zero CP.
Marinka EECP Advocacy, Protection and Legal Assistance to the IDP 22
Novotroitske
Name Details
Wooden benches are available and located under the sun shades to provide shelter Benches from the rain and sun. There are not enough benches as two are broken and it is unsafe to sit on them. One sun shade wooden railing is broken as well.
The sun shades located in front of the EECP can accommodate about 150-250 persons. Shelter from the Instances of 500 person queues were recorded. In such cases, about 300 persons had sun/rain to wait under direct sunlight.
There are three wooden toilets located before the gate in good sanitary condition. Toilets Some toilets were installed near the EECP modules a long time ago for civilians and t staff. These toilets are contaminated and the doors do not lock.
There are two containers with potable water. One is before the gate and the other is Potable water near the EECP modules. This amount of potable water is insufficient. Processed water There are two containers with processed water for washing hands and one container (non-potable) with liquid soap. The containers quickly run out of water though. There is no lack of bins, but they are located 200 meters from the EECP, which partially Garbage bins contributes to the area’s cleanliness problem. There are no stands with information about expedited queues, transport schedules, or Information stands the Temporary arrangement of contact line crossing.
Ambulance/ Doctors from the First Volunteer Mobile Hospital are there on a daily basis until 16:00. Doctors An ambulance can be called from Novotroitske and arrives quickly.
Bus routes: Mariupol - EECP (100 UAH); Transport Volnovakha - EECP (50 UAH); EECP - zero checkpoint (25 UAH). The number of vehicles is insufficient between the EECP and the zero CP.
Novotroitske EECP vpl.com.ua 23
Stanytsia Luhanska
Name Details
Additional wooden benches were installed at the EECP in June and July 2017. Benches Benches are located under the sun shades in sufficient numbers. The condition is satisfactory. Shelter from the Additional sun shades were installed as well. The conditions are good. The number of sun/rain sun shades at the moment, is enough to provide cover for people crossing the EECP.
8 toilets were installed by Mercy Corps at the entrance to the EECP, two of them are equipped for people with specific needs (but one is closed). None lock from the inside. Toilets 5 new wooden toilets were installed on the way from the ICRC module to the zero Ukrainian checkpoint. Old toilets were dismantled and disinfected.
A drinking-water well at the EECP allows anyone to have free potable water. Water Potable water containers are within reach of people crossing the EECP in both directions. No water deficit was observed.
Processed water Several sinks for washing hands are located at the EECP. No water deficit was observed. (non-potable) There is a sufficient number of bins. However an unpleasant odor is present in hot Garbage bins weather.
There are information stands on the GCA side related to crossing procedures, mine Information stands danger, free legal counselling, and university admission.
Since 01.07.2017, an ambulance has been placed permanently at the EECP from 08:00 to 18:00. Since 19.07.2017, two paramedics started working at the ICRC module. Ambulance/ «International Medical Help Ukraine» has a tent with 2 beds. There is a resuscitator Doctors who can provide people with medical assistance as well. The medical tent has the essential medicine to assist people in need.
Bus routes: Stanytsia Luhanska – Severodonetsk – 150 UAH Stanytsia Luhanska – Starobilsk – 90 UAH Stanytsia Luhanska – Bilovodsk – 75 UAH Transport Stanytsia Luhanska – Lysychansk – 170 UAH Stanytsia Luhanska – Rubizhne – 160 UAH Stanytsia Luhanska – Milove – 170 UAH Stanytsia Luhanska – Kharkiv – 450 UAH There are enough transport links, but the number of vehicles is insufficient.
Stanytsia Luhanska EECP
This publication has been produced with the assistance of the UN Refugee Agency (UNHCR). The contents of this publication are the sole responsibility of «Right to Protection» and can in no way be taken to reflect the views of UNHCR. For more information please contact: [email protected]