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You Can Believe In 20100201-NEWS--11-NAT-CCI-CL_-- 1/28/2010 10:59 AM Page 1 QUALITY you can believe in How do we define quality? For five consecutive years, St. Vincent Charity Medical Center has earned the Distinguished Hospital Award for Clinical Excellence™. That puts us in the top 5% of hospitals nationwide for quality. But what really sets us apart are the more than 1,200 dedicated physicians and caregivers who work tirelessly to provide the best possible care for you and your loved ones. They deliver quality, every day. Caregivers featured left to right: Michelle Gaffney s RT, Pulmonary; Todd Storch s PA, Surgery; Sharella Thomas s Social Worker, Geropsychiatry; Richard Lawoyin, M.D. s Internal Medicine Resident; Christine McDermott s RN, Geropsychiatry; Marijo Atkinson s Patient Advocate, ED; Glenda Perry s Environmental Services LEARN MORE AT WWW.STVINCENTCHARITY.COM 20100201-NEWS--12-NAT-CCI-CL_-- 1/28/2010 11:08 AM Page 1 12 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM FEBRUARY 1-7, 2010 Kaminchak and W. Edward Decker TUCKER ELLIS & WEST LLP: William GOING PLACES to directors; Cynthia F. Ambrozic, H. Berglund, Frank O. Garritano Douglas L. Klein, Michelle L. and Rennie C. Rutman to counsel. JOB CHANGES commercial and business banking D’Amico and Thomas Kotick to manager; Bonny Carroll to cash associate directors. MANUFACTURING management and public funds officer. ENGINEERING THE CHILCOTE CO.: J. Anthony HEALTH CARE MS CONSULTANTS INC.: David FINANCIAL SERVICE Hyland to president, CEO. Hartman to business development ROBINSON MEMORIAL HOSPITAL: MAIN STREET GOURMET: Nathan ADP NATIONAL ACCOUNT Hartman Hersh Sobochan manager, Cleveland/Akron region. Dr. Stephen Francis to vice president, Searles to director of national accounts. SERVICES: Scott Hersh to national medical affairs. accounts district sales manager. SPECTRUM SURGICAL INSTRU- FINANCE SISTERS OF CHARITY HEALTH MENTS CORP.: Rick Costello to ANGLE, ZAEBST & ASSOCIATES CHARTER ONE: Brent Donnell to SYSTEM: Nick Bagnolo to vice chief operating officer. division executive, Ohio health care CPAS: Lori Harris to staff accountant; president, construction management. and nonprofit banking. Barb Warner to payroll specialist. MARKETING COHEN & CO.: Dave Sobochan to CHASE: Jeffrey Papa to senior vice LEGAL ROSENBERG ADVERTISING: principal; Jen Tapia to senior manager. president, retail market manager, CURATOLO SIDOTI CO. LPA: Austin Rosenberg to new business eastern Ohio. ELEK & NOSS LLC: Cassandra Vincent A. Cortese to associate; development associate. FEDERAL RESERVE BANK OF O’Brien to manager, tax and assurance Daniel E. Moderick to technical Tapia Francis Costello CLEVELAND: Dale Roskom to first compliance. specialist. MEDIA vice president, chief operating officer. HHL GROUP INC.: Jennifer Hagele SUTTER, O’CONNELL & FARCHIONE: CLEVELAND JEWISH NEWS: FIRST FEDERAL OF LAKEWOOD: and Stacy Bonitz to senior consultants. Brian M. Dodez and Ryan J. Randolph G. Loeser to senior director Lynda Nowak to vice president and SS&G: Deborah A. Sabo, Becky Melewski to associates. of sales and custom marketing. Williams Aquino Lawrence NONPROFIT ELIZA JENNINGS SENIOR CARE NETWORK: Sharon L. Williams to vice president of development. REAL ESTATE LEVEY & CO.: Frank Licata to senior vice president. BOARDS THE CHILCOTE CO.: David B. Chilcote to chairman; David L. Hein to vice chairman, treasurer, assistant secretary; Dennis J. Lee to assistant treasurer. LAKE ERIE NATURE & SCIENCE CENTER: Charles Aquino (Western Reserve Partners LLC) to president; Colleen Lowmiller to first vice president; Deb DeCarlo to second vice president, treasurer; Corryn Firis to secretary. NORTHERN OHIO AREA CHAMBERS OF COMMERCE: Wayne Lawrence (Beachwood Chamber) to chairman; Jessica Forsythe and Steve Petti to vice chairmen; Rea Cantwell to trea- surer; Virginia Haynes to secretary. THE NORTHERN OHIO REGIONAL MULTIPLE LISTING SERVICE: John Lynch (Keller Williams Greater Cleve- land Realty West) to chairman; Barbara Reynolds to vice chairman; Karen O’Donnell to treasurer. SHOES AND CLOTHES FOR KIDS: Terence J. Uhl (Landau Public Relations) to chair; Allan C. Krulak to chair emeritus; vic gelb and Rockette L. Richardson to life directors; William R. Joseph to vice chair; Stephanie McHenry to secretary; A. Lamont Mackley to treasurer. YOUTH CHALLENGE: David L. Lowery (Key Corp.) to president. AWARDS HANDS ON NORTHEAST OHIO: Jennifer Arnold (The Education Ser- vice Center of Lorain County) received the 2009 Volunteer of the Year Award; Vi Huynh (Cleveland Clinic), Monica Gibson and Mike Ferkovic (Deloitte and Touche LLP) received the Kate Madden Leadership in Service Award. ORT AMERICA CLEVELAND REGION: Janet Miller (University Hospitals Health Systems) and Jose C. Feliciano (Baker & Hostetler LLP) received the 2009 ORT America Jurisprudence Award. Send information for Going Places to [email protected]. 20100201-NEWS--13-NAT-CCI-CL_-- 1/28/2010 1:18 PM Page 1 FEBRUARY 1-7, 2010 CRAIN’S CLEVELAND BUSINESS 13 INSIDE 15 THE SUPPLY CHAIN FACES LOGISTICAL CHALLENGES. MANUFACTURING THEINTERVIEW SUSAN HELPER Chair of economics and AT&T professor of economics Case Western Reserve University Weatherhead School of Management n addition to her duties at Case Western Reserve University’s Weatherhead School of Management, Susan Helper Ialso is a research associate of the National Bureau of Economic Research, and she has researched the impacts of collaborative relationships, between suppliers and customers and management and labor. Dr. Helper recently answered Helper questions from Crain’s Cleve- land Business related to the state of manufacturing in Northeast Ohio. Q: What does Northeast Ohio need to do to strengthen — and expand — its manufacturing sector? A: I’m in favor of expanding only some parts of the manufacturing sector — those that provide good jobs making high-quality products. As a region, we need to figure out how to help firms and workers gain the skills they need to compete on “value, not price,” as the governor’s Auto Industry Support Council has proposed. A first step would be EMPLOYMENT simply to collect data that measure value. Right now, when a firm is deciding whether to expand in Northeast Ohio, the most detailed CONUNDRUM data that we have to offer is about wages — which are seen as a cost, so the lower the better. It would be Manufacturers mull benefits, drawbacks of hiring available great if we could instead demonstrate the value that NEO talent now or waiting until business climate turns around firms provide, in terms of produc- tivity, quality (and) new-product introduction. If value is high By DAN SHINGLER EMPLOYMENT AT A GLANCE enough, workers, consumers and [email protected] ■ In December, employment in manufacturing nationwide shareholders can all win — that’s decreased by 27,000. what we should aim for. In some ith business improving, ■ The average monthly decline in manufacturing jobs na- cases, we’ll need to develop these capabilities. Northeast Ohio, like but the pickup in activity tionwide for the last six months of 2009 was 41,000 — much lower than the average monthly decline for the first much of the U.S., is caught in the still as spotty as a stage half of the year, which was 171,000 jobs. middle — stuck between high-skill places like Germany and low-wage after Hamlet, the greatest ■ Since the recession began, manufacturing employment places like China. questionW facing some manufacturers has fallen by 2.1 million; 75% of this drop occurred in the durable goods component (-1.6 million). Q: The past year obviously has seen today is to hire or not to hire. ■ In Ohio, monthly statistics released last week actually dramatic shifts in the U.S. auto Hiring now likely means getting the showed an increase in durable goods employment industry. What does the future hold best of the best in terms of people. (+3,400), which exceeded a loss in nondurable goods for auto-related manufacturers as (-2,000) to add 1,400 jobs to manufacturing. that sector regains its footing? Plenty of skilled workers, who were tough ■ Over the past 12 months, manufacturing was down to find during better times, are on the 89,200 jobs statewide due to losses in both durable A: Most forecasts say U.S. automo- goods (-73,600) and nondurable goods (-15,600). street and available for immediate hire, bile sales will rise in the next couple ■ According to figures from economist George Zeller, the of years to 13 or 14 million units say those in the industry. number of manufacturing jobs (not seasonally adjusted), in annually, significantly above the 9 See WORK Page 14 the Cleveland Metropolitan Statistical Area in December to 10 million that were sold last 2009 was 119,400 compared to 129,800 in December year. So many firms that have 2008. survived this long will see signifi- cant growth. But this next couple INSIDE: Manufacturers find different ways to do more SOURCE: BUREAU OF LABOR STATISTICS, OHIO DEPARTMENT OF JOB AND work with less. Page 14 FAMILY SERVICES of years could be very tricky. ... Many NEO firms in the auto industry supply primarily the Detroit 3. These automakers’ purchasing See INTERVIEW Page 15 20100201-NEWS--14-NAT-CCI-CL_-- 1/28/2010 11:02 AM Page 1 14 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM FEBRUARY 1-7, 2010 MANUFACTURING Manufacturers make it work with current resources Jeff Walters, owner of Cleve- land-based Shops balance workloads with smaller staffs Master Prod- ucts Co., said By DAN SHINGLER Now, an overtime day pretty the business is [email protected] much means workers will work the doing more with usual Monday-through-Friday less. The manu- or years now, manufacturers schedule, though still with 10-hour facturer also have been trying to figure out days. And when that’s not required, went to a four- how to become more effi- they get more days off, which Mr. day work week cient and productive in Walters said is welcomed by his staff. to boost pro- Forder to keep up with overseas “Morale is much better because ductivity and competitors with access to cheap everybody gets a three-day week- morale.
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