*Estimates - QTON No. E19 -51
LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Giulia Jones MLA on 18 June 2019: Andrew Barr MLA took on notice the following question(s):
[Ref: Hansard Transcript 18 June 2019, p.279]
In relation to:
MR PETTERSSON: How much of the network consists of unlined cast-iron pipes?
Mr Hezkial: That is quite a good question because that is a major concern for a majority of utilities in Australia. We are quite fortunate here in the ACT; we do not have many unlined cast-iron water mains. Most of our water mains are what we would describe as ductile iron cement-lined pipes; they are generally in quite good condition. Percentages are very low. for unlined mains in the system.
MRS JONES: Do you know what the percentage is or are you able to provide that to us on notice?
Mr Hezkial: I am happy to provide that to you on notice, but I do know that it is a relatively small proportion.
ANDREW BARR MLA: The following answer to the Member's question has been sought from Icon Water Limited (Icon Water), which operates as an independent corporation:
Icon Water has advised that the proportion of cast iron unlined water main is 1.3 per cent of the total network. Total length of main in Icon Water network is 3,300 km.
Approved for circulation to the Select Committee on Estimates 2019-2020
Signature: ~JI:_ Date: 2, .( ,f 'I
By the Treasurer, Andrew Barr MLA *Estimates - QTON No. E19 -52
LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Giulia Jones MLA on 18 June 2019: Andrew Barr MLA took on notice the following question(s):
[Ref: Hansard Transcript 18 June 2019, p.279-280)
In relation to:
MS LAWDER: I will ask about your capital works program. Are you able to provide the capital works program and the budget for your 2019-20 projects?
Mr Hezkial: Our capital works program for the 2018-19 financial year is $103 million.
MS LAWDER: And for 2019-20?
Mr Hezkial: For 2019-20 our target is $105 million.
MS LAWDER: What is in that capital works program for 2019-20?
Mr Hezkial: I guess that in the past, in the lead up particularly in the last regulatory period for the vast majority of this financial year, our capital works program has been predominantly focused on upgrading major infrastructure, particularly at our lower Molonglo sewage treatment plant. As we move forward in the regulatory period, the focus is I guess weighted more towards the networks. What we are seeing in our capital program are things like the water mains renewals. We also have routine sewer mains renewals. We also are looking at a suite of reservoir upgrades as well as pump stations, just to give you a flavour for the focus of where the program is going.
THE CHAIR: Are you able to provide a list of your works to the committee?
Ms Breaden: I was just going to say that in our business strategy we document from page 26 our most significant capital works program for the financial year.
MS LAWDER: Thanks. What about over the past five years, the actual spend versus the budgeted amount for each year? How have you gone on your capital works budget against actual? Mr Hezkial: Yes, we have that information.
MS LAWDER: Is that also in that document?
Ms Breaden: Not the last; I do not think the last-
Mr Hezkial: Not in that document, I beg your pardon.
MS LAWDER: You can provide that?
Mr Hezkial: We can provide that on notice.
ANDREW BARR MLA: The following answer to the Member's question has been sought from Icon Water Limited {Icon Water), which operates as an independent corporation:
Icon Water has provided the figures for the past five year Capital Program Budget compared to actual spend as shown below.
Capital Program Budget vs Actual ($m)
Financial Year Program Budget Program Actual
2018-19 107.5 103.3*
2017-18 120.4 99.9
2016-17 111.1 98.0
2015-16 87.9 79.6
2014-15 89.8 51.2
*Includes forecast spend
Approved for circulation to the Select Committee on Estimates 2019-2020
Signature: ~~ Date: 2( .,. ('f
By the Treasurer, Andrew Barr MLA
Page 2 of 2 *Estimates - QTON No. E 19 -53
LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Alistair Coe MLA on 18 June 2019: Andrew Barr MLA took on notice the following question(s):
[Ref: Hansard Transcript, 18 June 2019, p.280-281)
In relation to:
MR COE: Could you talk the committee through what Icon Water's community service obligations are?
Ms Breaden: That is the community support program. I assume that you are talking about the community service obligations, which I think are financial obligations.
Ms Yau: Do you have our statement of corporate intent in front of you, our business strategy? May I refer you to it? It outlines our main community service obligations. These go to community institutions such as schools, hospitals, charities, places of worship. From an ACT government perspective, the ACT government is essentially subsidised. For those community institutions we have a specific class in our schedule of charges, which means that those institutions get a reduced rate-in some cases nil charge-on water and sewerage supply. Subsequently the ACT government obviously pays for that differential between what is charged to the institution as compared to the rate charged to other consumers.
MR COE: Who determines who is eligible?
Ms Yau: That I believe is defined in legislation. But we can come back to you on specifically where that is defined. But in our schedule of charges, for those of you who have it in front of you, it is class 4. Specifically, in class 4 we call that churches, religious establishments, hospitals, benevolent institutions or charitable institutions. Then we have schools registered under the Education Act 2004. Yes, it is pretty much detailed in our schedule.
ANDREW BARR MLA: The answer to the Member's question is as follows:
The requirements for Community Services Obligations are outlined in Part 13 of the Utilities Act 2000. Under those provisions, Community Services Obligations are agreed between the Minister and Icon Water or by Ministerial direction. Schedule 4 of the link Schedule of Charges: Standard water and sewerage services charges 2018-19 details eligibility for the Community Support Program. A copy was provided to the Committee Secretariat.
Approved for circulation to the Select Committee on Estimates 2019-2020
Signature: ~£_ Date: .26 .,.,,
By the Treasurer, Andrew Barr MLA
Page 2 of 2 *Estimates - QTON No. E19 -54
LEGISLATIVE ASSEMBLY FOR THE AUSTRALlAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Alistair Coe MLA on 18 June 2019: Andrew Barr MLA took on notice the following question(s):
[Ref: Hansard Transcript, 18 June 2019, p.282]
In relation to:
MR COE: Sure. What actually are the concessions that are offered? You mentioned who was eligible. What are the actual concessions?
Ms Yau: I refer you again to class 4, our schedule for those of you that may have it in front of you. Specifically, what you see is that it is quite detailed. For specific institutions there are specific ones depending on which category they fall under. For some it reduces to nil in terms of the charge and for others it would be a halving, so a 50 per cent discount as such.
THE CHAIR: As members of the committee do not have that document in front of them, can you please table a copy?
Ms Yau: Yes, absolutely. Would you like that now?
THE CHAIR: Yes.
Ms Yau: We can provide that after, yes.
ANDREW BARR MLA: The following answer to the Member's question has been sought from Icon Water Limited (Icon Water), which operates as an independent corporation:
A copy of the Icon Water 2018-19 current Schedule of Charges has been provided to the Committee Secretariat. From 1 July 2019, a new schedule of charges for 2019-20 will be available on the Icon Water website www.iconwater.com.au.
Approved for circulation to the Select Committee on Estimates 2019-2020
Signature:~~ Date: tb, C. I,
By the Treasurer, Andrew Barr MLA *Estimates - QTON No. E19 -55
LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Alistair Coe MLA on 18 June 2019: Andrew Barr MLA took on notice the following question(s): ·
[Ref: Hansard Transcript, 18 June 2019, p.281)
In relation to:
MR COE: Why would it be that it is a halving this year?
Ms Yau: In terms of the rates?
MR COE: The value.
Mr Hezkial: Can I clarify what you are specifically referring to?
MR COE: Have a look at the budget 3, page 189.
Mr Hezkial: I do not have that.
Ms Yau: Sorry, we do not have that page in front of us at the moment.
MRS JONES: We can get it for you.
Mr Hezkial: I think we might need to take that on notice.
Ms Yau: When you say it is halving, sorry, that page-
THE CHAIR: It was nearly $12.3 million in 2018-19. It has halved to $6.8 million in 2019-20.
Ms Yau: Yes, let us take that on notice, thank you.
ANDREW BARR MLA: The answer to the Member's question is as follows:
The reductions in payments to Icon Water reflect the decision by the Government in 2017 to combine the water and sewerage rebates for eligible concession card holders with the concessions for electricity and gas customers into a single utilities concession. Under these new arrangements the ACT energy utility providers are responsible for providing the utilities concession to their respective customers through their electricity accounts.
This is reflected in the increase in payments to the energy utility providers as shown in Table 4.2.3 in the 2019-20 Budget Paper 3. The remaining Community Services Obligations budget estimates for Icon Water represent concession rebates on water and sewerage charges for schools, churches, hospitals, benevolent and charitable institutions and retrospective rebates for concession card holders.
Approved for circulation to the Select Committee on Estimates 2019-2020
Signature: ~~ Date: 2,t. C. I #f
By the Treasurer, Andrew Barr MLA
Page 2 of 2 *Estimates - QTON No. E19 -56
LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Giulia Jones MLA on 18 June 2019: Andrew Barr MLA took on notice the following question(s):
[Ref: Hansard Transcript, 18 June 2019, p.284]
Uncorrected ProofTranscript, 18 June 2019, p.77-89
In relation to:
MRS JONES: I want to go to dividends. In budget paper 3 at page 250 it states that increased dividends from Icon Water in 2018-19 were largely due to:
... increased energy revenues resulting from savings in payments for the Feed-in-Tariff scheme.
We have touched on that already. It then goes on to state:
The reduction of $9.1 million in 2019-20 from the 2018-19 estimated outcome is mainly due to repayments to customers of the savings made in the Feed-in-Tariff scheme in 2018- 19.
How much money has Icon Water made from overcharging customers in relation to the feed-in tariff scheme?
Mr Hezkial: I refer that question to Joy.
Ms Yau: Thank you for the question. On the feed-in tariff specifically, I should first of all clarify that this would not be for Icon Water. ActewAGL is the entity in relation to the feed in tariff specifically. In terms of your question around how that feed-in tariff looks, it is actually the large-scale feed-in tariff which is the piece that we are talking about at the moment. It is a scheme that started in about 2012-13 and specifically that scheme allows ACT government to essentially contract with large renewable energy entities to give a contract price which gives them certainty as they provide solar farms, wind farms et cetera. It gives that large energy supplier certainty in terms of price.
What is actually happening underneath that is that when the wholesale market spot price moves, from a customer perspective the ACT government will essentially reimburse the suppliers to top them up for the difference between the wholesale price and the contracted price. That top-up cost is then shared amongst customer bills. Evoenergy essentially are the pass-through entity. Evoenergy work out the amount that they need to take into account for customer bills, collect on behalf of ACT government and pass those back to ACT government.
Naturally in that process you are doing a lot in terms of crystal-ball gazing around what the wholesale market is going to do, what you think the actual price movement will be. ActewAGL typically are slightly more conservative as they forecast out, and essentially what has happened, in terms of the recent two years, is actually over-recovery onto customer bills. But what that means is simply that those are then passed back to customer bills in future bills. There is no profit margin being made on this exercise. It is a simple pass through.
MRS JONES: Obviously that money had not been in customers' hands at the time and there is also the consideration of what they would have done with that money or the interest they would have earned on it. Do we know what the quantum of overpayment or over recovery on bills was?
Ms Yau: We do. I am not sure if that is commercially sensitive. Can we take that on notice?
ANDREW BARR MLA: The following answer to the Member's question has been sought from Icon Water Limited (Icon Water), which operates as an independent corporation:
Icon Water has been advised by Evoenergy the unexpected volatility in the wholesale electricity spot market in recent years has resulted in Evoenergy over recovering Large Scale Feed-in-Tariff Sch.eme revenue. At the time Evoenergy applied to the ACT Government for its reasonable cost determination, the over-recovery was $31.2 million. The Minister for Climate Change and Sustainability issued a reasonable cost determination on 29 January 2019.
In 2019-20 Evoenergy is forecast to pass on $11.6 million to customers through lower prices. Evoenergy will return the remaining over-recovery in future years in line with the ACT Government's reasonable cost determinations. Evoenergy is required to pay interest on the over-recovery back to customers at the rate of return set by the Australian Energy Regulator (AER).
Approved for circulation to the Select Committee on Estimates 2019-2020
Signature: ~L, Date: ,0.(.t"I
By the Treasurer, Andrew Barr MLA
Page 2 of 2 *Estimates - QTON No. E19 -57
LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Giulia Jones MLA on 18 June 2019: Rachel Stephen-Smith MLA took on notice the following question(s):
[Ref: Hansard Transcript, 18 June 2019, p.324]
In relation to:
Mr Tanton: We do not have a formal tracking capability for that. There was a review done. I think you are referring maybe to grow-back and the like. There was a review done not long ago. One of the things about Shared Services that comes up is that resources get put into the core, and directorates or commonwealth departments start to grow back that corporate resource. Since Shared Services was established in 2007, the growth in the public sector has moved up; it has grown to around 22,000 staff in that time. The actual grow back has been very minimal compared to the actual growth across the staffing portfolio across the ACT.
MRS JONES: Do you have some figures for how much your services have been used across those years from 2007 for the matters which you are still invoicing for?
Mr Tanton: It does fluctuate depending on what ICT projects there are, but we can map for usage more broadly.
Mr Nicol: We can tell you how much we have charged each year for each directorate going back to 2007. We will take that on notice.
RACHEL STEPHEN-SMITH MLA: The answer to the Member's question is as follows:-
The figures, for the services that Shared Services is currently invoicing for, by directorate from 2007-19 have been provided in Table 1 on page 2 below
Approved for circulation to the Select Committee on Estimates 2019-2020
Signature: Date:
By the Government Services and Procurement, Rachel Stephen-Smith MLA
MayYTD 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 Directorate I Agency Name (000's) (000's) (000's) (000's) (000's) (000's) (000's) (000's) (000's) (000's) (000's) (000's) ACT Legislative Assembly Secretariat 795 1,104 1,193 970 1,052 986 814 820 882 894 857 782 ACT Executive 304 296 318 323 310 339 335 321 475 549 421 595 Auditor General 254 241 232 245 270 301 286 272 296 300 285 271 Chief Minister's 2,968 2,611 2,737 2,971 2,166 2,322 7,743 4,526 0 0 0 0 Chief Minister's, Treasury and Economic Development 0 0 0 0 0 0 0 0 18,934 21,965 23,288 20,421 ACT Superannuation Unit 36 0 58 83 103 81 61 46 49 47 so 9 Health 34,252 35,964 39,266 43,819 50,406 52,921 52,923 54,036 52,754 52,402 52,163 49,819 Transport Canberra and City Services (Previously TAMS) 23,548 20,724 19,720 18,493 14,858 14,747 15,118 12,558 12,343 11,484 12,245 11,509 Justice and Community Safety 15,060 18,233 18,241 20,160 23,722 25,409 25,095 23,719 18,241 18,261 16,037 15,561 Education and Training 25,444 24,970 32,443 37,069 30,209 29,660 36,175 35,101 29,91i 30,814 30,938 27,886 Canberra Institute of Technology 8,901 9,179 9,356 10,506 9,592 9,363 9,341 8,982 9,346 8,752 9,768 9,629 Treasury 3,722 5,024 4,762 4,154 4,059 3,714 0 0 0 0 0 0 ACTWorkCover 0 158 242 189 197 170 8 16 0 5 0 0 Home Loan Portfolio 0 0 0 0 0 0 38 10 0 0 0 0 Community Services 9,529 9,966 8,801 9,365 . 9,460 9,598 9,792 9,409 10,586 10,139 5,223 4,569 Exhibition Park Corporation 22 1 1 76 51 158 26 13 0 23 0 22 Legal Aid Commission ( ACT) 0 0 0 1 0 0 0 0 0 0 0 0 Public Trustee for the ACT 9 47 19 29 26 23 0 11 26 58 180 216 Cultural Facilities Corporation 439 418 434 416 423 396 445 471 484 490 463 463 Australian Capital Tourism Corporation 0 253 327 340 325 445 12 35 0 82 0 1 Australian Capital Territory Public Cemeteries Authority 0 1 0 0 0 0 0 1 2 2 1 0 ACT Gambling and Racing Commission 239 129 297 237 227 243 255 179 463 159 150 0 ACT Insurance Authority 84 56 172 113 112 104 121 118 149 159 76 117 Independent Competition and Regulatory Commission 0 41 51 49 70 99 103 75 92 90 99 103 ACT Planning and Land Authority 5,582 5,758 5,232 5,411 0 0 0 7 0 4 0 0 Rhodium Asset Solutions 22 28 18 5 0 0 0 0 0 0 0 0 Environment, Planning and Sustainable Development 0 504 1,103 1,113 7,687 8,232 7,487 7,286 6,393 7,273 9,418 8,150 ACT Property Group 0 0 634 1,450 0 0 0 1 774 907 1,045 1,018 Economic Development 0 0 0 1 2,385 2,653 2,483 2,201 0 0 0 0 Commerce and Works 0 0 0 0 0 642 1,599 1,030 0 0 0 0 Capital Metro.Agency 0 0 0 0 0 0 41 129 273 34 0 0 Procurement and Capital Works 0 0 0 0 0 0 0 3,162 2,652 1,935 1,488 1,973 ACT Electoral Commission 0 0 0 0 0 0 0 39 414 413 168 128 Access Canberra 0 0 0 0 0 0 0 0 1,338 2,886 1,379 1,165 Housing ACT 3,357 3,080 3,425 3,565 3,249 4,131 3,059 3,000 3,366 3,336 3,558 3,269 ICON Water 202 559 133 0 0 6 0 0 0 0 0 0 ACTTAB 9 12 4 4 2 3 7 3 0 0 0 0 CIT Solutions 0 0 1 0 0 129 54 274 657 362 0 0 ACTION 1,304 1,123 1,678 1,580 1,390 1,419 1,399 1,697 1,980 2,007 1,839 1,680 Suburban Land Agency 0 0 0 0 0 0 0 0 0 0 96 822 City Renewal Authority 0 0 0 0 0 0 0 0 0 0 18 158 Land Development Agency 896 1,043 987 1,251 1,029 488 1,222 1,066 1,162 1,372 0 0 Totals 136,978 141,523 151,885 163,988 163,380 168,782 176,042 170,614 174,042 177,204 171,253 160,336
*Estimates - QTON No. E19 -58 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Giulia Jones MLA on 18 June 2019: Rachel Stephen-Smith MLA took on notice the following question{s):
[Ref: Hansard Transcript, 18 June 2019, p329-328]
In relation to:
MRS JONES: Do you keep a record of how much of that engagement is going on or whether directorates are using outside project management services?
Mr Nicol: We keep a track of our services that we charge directorates, because that is one of the consumables that we bill for.
MRS JONES: Are you able to provide that to us, say, over the past three or four years?
Mr Nicol: I am sure we can. I can take that on notice.
MRS JONES: Is there any involvement from Shared Services with the ICT system changes for the courts?
Mr Tanton: Of course we are involved in those elements in providing support. There is a third-party provider around the ICT.
MRS JONES: What is your view of that project? I have been on this committee at times over the past seven years, and for every budget we are told that that ICT change is about to be delivered. It includes things that are quite important, such as being able to search historic records to get some data analysis.
Mr Nicol: We might be talking at cross-purposes; I suspect Graham was responding on the new courts facility and I think you are talking about the management of the courts registry.
Mr Tanton: So I do not accept the view on that.
MRS JONES: So they are two different systems?
Mr Nicol: They are different systems.
MRS JONES: Does Shared Services have anything to do with the-
Mr Tanton: We can take that on notice, but my understanding is that it is procured through JACS. Mr Nicol: So we might be providing general services in terms of integration with the network.
Mr Tanton: That is correct.
MRS JONES: Can you look at that project around the courts records system and answer me on notice the questions of what your involvement is, how long it has been going on for, and when you expect it to be complete?
Mr Tanton: We can answer it from our side but we may not have that-
Mr Nicol: We will also engage with JACS and provide an answer to the committee.
MRS JONES: Please. So that is both from treasury and Shared Services; is that right?
Mr Nicol: Yes, we can do that.
RACHEL STEPHEN-SMITH MLA: The answer to the Member's question is as follows:-
Shared Services charges to Directorates for project management services from 2014 can be found in Table 1 below:
Table 1- Shared Services Project ManaRement CharRes · ... .. MayY'J'D 2014'-15 201!H6 2016-17 2017-18 zo1s0 19 Directorate / Agency (000's) (0U0's) (000's) {000's) (000's) Legislative Assembly Secretariat 64 64 40 27 16 ACT Executive 0 50 0 0 183 Chief Minister's 977 0 0 0 0 Chief Minister's, Treasury and Economic Development 0 1,339 1,755 1,180 604 Health 6,701 7,356 7,862 5,366 3,976 Transport Canberra and City Services 230 357 633 582 328 Justice and Community Safety 1,145 2,149 2,717 1,614 1,239 Education 9,051 4,027 4,279 4,788 4,201 Canberra Institute of Technology 12 4 4 75 448 Community Services 172 297 284 294 206 Public Trustee for the ACT 0 0 33 144 180 Cultural Facilities Corporation 0 0 7 4 7 Australian Capital Tourism Corporation 1 0 0 0 0 ACT Gambling and Racing Commission 6 0 0 0 0 ACT Insurance Authority 0 20 0 0 0 Environment, Planning and Sustainable Development 247 5 31 421 385 ACT Property Group 0 0 0 0 304 Economic Development 36 0 0 0 0 Commerce and Works 138 0 0 0 0
Page 2 of 3 Capital Metro Agency 9 59 0 0 0 ACT Electoral Commission 3 8 5 4 3 Procurement and Capital Works 0 363 110 45 1 Access Canberra 0 349 1,131 399 116 Housing ACT 0 144 140 284 283 ACTION 2 0 0 0 0 Land Development Agency 6 0 0 0 0
Total 18,800 16,591 19,031 15,227 12,480
The Integrated Case Management System (ICMS} is a Justice and Community Safety Directorate (JACS} business project. A feasibility study undertaken in 2011 identified the ICMS system used by the WA Law Courts and State Administrative Tribunal as the preferred solution for the ACT.
The application for the project has been developed and provided by the Western Australian Government (vendor) for use by JACS.
Shared Services ICT involvement with the project has been to provide the underlying infrastructure that hosts the application databases, portals, reporting system, training platform, support platform and high availability capabilities. A test environment is also provisioned to quality assure the application prior to production release.
Shared Services ICT commenced the project in November 2012 and has delivered 3 of the 4 stages:
1. Stage 1-ACT Civil and Administrative Tribunal (ACAT) - completed November 2015 2. Stage 2 - Civil Jurisdiction - completed September 2016 3. Stage 3 - Criminal Jurisdiction and the Online Portal - completed February 2019 4. Stage 4 -Additional on-line services - late 2019.
JACS has confirmed that the entire project is expected to be completed by the end of 2019.
Approved for circulation to the Select Committee on Estimates 2019-2020
?-7 ) b ) \°\ Signature: ( Date:
By the Government Services and Procurement, Rachel Stephen-Smith MLA
Page 3 of 3 *Estimates - QTON No. E 19 -59
LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Caroline Le Couteur MLA on 18 June 2019: Rachel Stephen-Smith MLA took on notice the following question(s):
[Ref: Hansard Transcript, 18 June 2019, p.332]
In relation to: MS LE COUTEUR: Once upon a time the ACT government used to facilitate insurance for community councils but it does not do that anymore, I understand. Did you have any role in that?
Ms Manzoney: No, I did not.
MS LE COUTEUR: Did your organisation have any role in this? If not, why not?
Mr Nicol: Unless there is someone here who has a bit more history on this, we will take that on notice.
Ms Stephen-Smith: It is not even this part of the portfolio. It sits with the CMTEDD management of relationships with community councils. That is my understanding.
MS LE COUTEUR: I think you might be correct. I know that I have asked questions in the past before it happened. It happened in the Seventh Assembly. We did quite a bit of encouragement and-
Mr Nicol: We will try to find the right place to ask.
MS LE COUTEUR: One of the groups we encouraged was you guys, who I think brokered the agreement. As I understand it, it basically ended up sort of buying a shared policy. I believe that it was your organisation that was instrumental in brokering that shared agreement.
Ms Stephen-Smith: We will take that on notice, Ms Le Couteur, and come back with as much information as we can both about ACTIA's role but also about that outcome.
MS LE COUTEUR: I am particularly interested in the role, if any, in the arrangement no longer happening. What happened is what happened but I would like it to re-happen, you could say.
Ms Stephen-Smith: Yes. RACHEL STEPHEN-SMITH MLA: The answer to the Member's question is as follows: -
Community Councils are required to hold volunteer workers insurance and public liability insurance under a Deed of Grant between the Territory and each Community Council. As the Community Councils are not part of ACT Government, the ACT Insurance Authority {ACTIA) does not have the legal capacity to provide this insurance for them. Previously CMTEDD Communications and Engagement coordinated the provision of standardised insurance arrangements for Community Councils to cover activities funded under the Deed. That cover expired on 2 November 2018. The ACT Government decided in 2018 that is was no longer feasible to coordinate the combined policy for the Community Councils for the following reasons:
• over recent years many Community Councils have expanded the scope of activities they undertake beyond those funded under their Deed; • several Community Councils have established associated incorporated and non-incorporated resident groups, while other Community Councils have not; • the ACT Government has no formal agreement with these resident groups (which are often separate incorporated entities); and • it is difficult to maintain equity in costs across all Community Councils when the structure of each Council and their operations vary significantly. Consultation: CMTEDD Communications and Engagement consulted with insurance broker Marsh Pty Ltd, ACTIA and the Government Solicitors Office {GSO).
CMTEDD Communications and Engagement contacted each Community Council via phone, in writing, and held a meeting to discuss the change in insurance arrangements before the Councils received formal written notification of the changes in August 2018.
CMTEDD Communications and Engagement have advised that while some Councils initially had concerns about obtaining their own insurance, all have indicated that they were able to find insurance that was on par with the cost and cover that the ACT Government had previously coordinated.
Approved for circulation to the Select Committee on Estimates 2019-2020
Signature: Date:
By the Government Services and Procurement, Rachel Stephen-Smith MLA
Page 2 of 2 *Estimates - QTON No. E19 - 61
LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Giulia Jones MLA on 19 June 2019: Dave Peffer, Deputy Director General, Chief Minister, Treasury and Economic Development Directorate took on notice the following question:
Ref: Hansard Transcript- 19 June - PAGE 76-77
In relation to: Access Canberra Contact Centre - Drone script
MR PETTERSSON: So one of the big drives that I heard was that when they contacted Access Canberra, they were told that there was no ACT government oversight. If someone was to contact Access Canberra now to complain about drone noise, what would happen?
Mr Peffer: So we would point them in the right direction, I guess, along the lines that Enge le has just outlined, now that there is a bit more clarity around who has what responsibility, that it is not just sort of a hyper local issue. It is a, you know, territory or broader community issue.
MRS JONES: So what do you mean by point them in right direction exactly?
Mr Peffer: So we had a conversation about this, I think with the inquiry committee a little while ago. And about clarity between websites, where it was not particularly clear. And I think now that these meetings have been had and that there is agreement between the responsibilities. We are in a position to ensure that our guys have the correct script to respond.
. ' MRS JONES: So there is a script? Is that what you are saying?
Mr Peffer: That is right. So that is how-
MRS JONES: Are you able to come back to the committee with the script, on notice?
Mr Peffer: As in a copy of the script?
MRS JONES: Yes. What is currently being told to people when they call Access Canberra?
Mr Peffer: Yes. We can provide that to the committee. MINISTER RAMSAY: The answer to the Member's question is as follows:-
The guidelines used by the Access Canberra Contact Centre is at Attachment A.
The response used by the Access Canberra Complaints Management Team is at Attachment B.
ACT Government officials have worked with the Commonwealth Department of Infrastructure, Transport, Cities and Regional Development to develop a set of standard words for responses across governments and agencies to constituents writing about the regulation of drones. This Government will use the standard words as the basis for responses to correspondence received from ACT residents. This purpose of the standard words is to ensure that all members of the community are receiving an agreed and consistent position from all levels of Government, thereby removing any confusion.
Committee on Estimates 2019-2020
Signature: Date: zJ/4/r
By the Minister. or Business and Regul tory Services, Gordon Ramsay MLA
Page 2 of 5 Attachment A
Public Facing Information:
What's new
April 2019 - Drone delivery service Project Wing has been approved by CASA to operate autonomous delivery drones in Gungahlin. This follows trial operations over recent years in Roya Ila and Bonython. Any feedback on Wing's operations should be provided directly to them by visiting https://wing.com/contact/
Contact options
Unsafe drone operations should be reported to CASA at www.casa.gov.au/
Noise complaints about drones should be reported to Air Services Australia by calling 1800 802 584 or via their online form at https://complaints.bksv.com/asa.
Internal information:
If you receive any calls about drones in Gungahlin, they're probably related to Project Wing
• Residents should not be concerned if they see a drone operating in Gungahlin. • The Project Wing drones are white and yellow. They are shaped a bit like a plane, with fixed wings rather than 4 rotors like other common drone models. • Project Wing is a drone delivery trial run by Google's sister company "X". • Project Wing has safety approvals from the Commonwealth Aviation Safety Authority (CASA) to carry out their trials. • Any privacy concerns, questions about the drones or questions about the trial can be referred to Project Wing. Any concerns about safety can be reported to CASA.
How the ACT Government is involved:
• Project Wing has a licence that is subject to Project Wing complying with the Commonwealth's Privacy Act and limiting operating hours to the same standard that we have for activities such as mowing the lawn: 7am-8pm weekdays, and 8am-8pm on weekends. • While the sound of the drone will be unfamiliar to many people, it's only as noisy as a washing machine or dishwasher. • Project Wing's decision to operate in Canberra is evidence of our growing reputation as . a progressive regulatory environment that is business-friendly and helping to foster innovation. • Drone delivery is an exciting new frontier, with potential to provide consumers with choice, convenience, and speedy delivery, even in remote locations. Drone delivery could also support emergency responders in bad weather and disaster situations. • Project Wing will keep the ACT Government informed on the trial as it progresses.
If you get an enquiry about Project Wing:
Page 3 of 5 • All enquiries about Project Wing, their drones, the trial, privacy or other concerns can be passed on to Project Wing: email [email protected] or visit http:ljwww.x.company/wing/australia/ . • Only drone safety enquiries should be directed to CASA- see contact options. • Log any calls as: "Project Wing (Drone delivery)" • If the caller is adamant on contacting an ACT GOV SME, please create a CMT feedback incident in the call logger.
Page 4 of 5 Attachment B
Thank you for your correspondence in relation to the drone trial known as 'Project Wing'.
The Australian Government Civil Aviation Safety Authority {CASA} has approved Unmanned Systems Australia {Project Wing) to trial delivery services by winged drone in {Suburb).
The ACT Government has facilitated the use of a site for Project Wing to operate its delivery trials. The ACT Environment, Planning and Sustainable Development Directorate has issued a licence to Project Wing, to operate from unleased government land.
Complaints
Complaints about the drone trial should in the first instance be raised with Project Wing. They can be emailed via [email protected] or via their website https://x.company/intl/en au/wing/contact/
Noise
Noise from certain activities in the ACT is regulated through the Environment Protection Act 1997 (the Act) and the Environment Protection Regulation 2005 (the Regulation). Section 8 of the Act specifically exempts noise from an aircraft, a drone is considered an aircraft by the Civil Aviation Safety Authority.
If you are unsatisfied with ,the response from Project Wing you can contact Airservices Australia's Noise Complaints and Information Service on 1800 802 584 or via on line form at https://complaints.bksv.com/asa
Unsafe drone operations
The drone system is automated; however, a licensed drone pilot is always in control of the drone. Unsafe drone activity is a matter for the Civil Aviation Safety Authority and can be reported by calling 131 757 or on line via this link:
https://www.casa.gov.au/aircraft/webform/report-unsafe-drone-operations-O
Thank you for raising this matter with Access Canberra.
Page 5 of 5
*Estimates - QTON No. E19 - 62
LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Giulia Jones MLA on 19 June 2019: Dave Peffer, Deputy Director General, Chief Minister, Treasury and Economic Development Directorate took on notice the following question:
Uncorrected proof transcript p. 80
In relation to: ACT Public service position titles
Can you supply the guidelines for the new ACTPS titles?
Gordon Ramsay MLA: The answer to the Member's question is as follows:-
Advice was issued to ACT Public Service executives in December 2018 in relation to the standardisation of position titles. This advice provided the context for this standardisation.
In addition, it is useful to note that the ACT Remuneration Tribunal acknowledged the different executive position titles used across the ACT Public Service in their 2017 discussion paper on the ACT Public Service Senior Executive Service Remuneration Review. In the Remuneration Tribunal's Final Report, released in March 2019, it was their view that there is merit in establishing consistency and standardisation of executive position titles across the ACTPS to support mobility, consistency and reduce confusion.
The following is an extract of advice which was provided to ACT Public Service executives in December 2018 in relation to the standardisation of position titles:
As you may be aware, from 1 July 2018 a revised executive classification structure was introduced through the Public Sector Management Standards to further implement the changes which ~ere made in 2016 to the Public Sector Management Act 1994 that established the Senior Executive Service within the ACTPS. Among other things, these changes provide clear roles and responsibilities of Directors-General and Executives across the ACTPS. The revised structure consists of a four band 16 point executive classification structure replacing the previous three band 12 point executive structure. This revised structure creates a clearer delineation between executive levels. To further support the revised executive classification structure, executive position titles will be standardised across the ACTPS. Over a number of years there has been some specific anomalies that have arisen in the use of position titles across each directorate. As a result there does not seem to be a correlation between remuneration; executive band and position title. The ACT Strategic Board has considered standardising and updating the nomenclature applying to each executive band across each directorate. The ACT Strategic Board and the Head of Service has decided that the standardised executive position titles to be used across directorates are:
• Band 4: Director-General • Band 3: Deputy Director-General • Band 2: Executive Group Manager • Band 1: Executive Branch Manager
It is the intention that, as a general principle, the ACTPS will adopt consistent position titles. Any new executive positions will be established using the consistent position titles and it is the intention that existing executive positions will transition across to these new arrangements. Requests can be considered to retain current position titles, for existing occupants, and not to transition across to the new standardised arrangements at this time, where there is a compelling operational requirement or need to do so. Attached is further information about these new arrangements, which can be used to implement these arrangements within your directorate.
Page 2 of 2 ACT Government
Revised Executive Classification Structure and standardisation of position titles
Background
From 1 July 2018 a revised executive classification structure was introduced through the Public Sector Management Standards to further implement the changes which were made in 2016 to the Public Sector Management Act 1994 that established the Senior Executive Service within the ACTPS. Among other things, these changes provided clear roles and responsibilities of Directors-General and Executives across the ACTPS.
The revised structure consists of a four band 16 point executive classification structure replacing the previous three band 12 point executive structure. This revised structure creates a clearer delineation between executive levels.
The revised executive classification structure is based on an independent review of the executive structure. This is the first review of the executive structure conducted since the original structure was established in 1994. The review considered a comprehensive interjurisdictional analysis of Commonwealth, State and Territory executive structures. All current executives were translated into the new classification structure without being disadvantaged.
The case for standardisation of position titles in the new executive structure
To further support the revised executive classification structure, executive position titles will be standardised across the ACTPS. Over a number of years there has been some specific anomalies that have arisen in the use of position titles across each directorate. As a result there does not seem to be a correlation between remuneration, executive band and position title.
Within the ACTPS, the current nomenclature is typically as follows:
• Band 1 Executives are usually known as Directors; • Band 2 Executives are usually known as Senior Directors, Executive Directors, or in some cases Deputy Directors-General; and • Band 3 Executives are usually known as Deputy Directors-General or specialists.
Directors-General and directorate discretion in relation to executive position titles has contributed to the development of varied position titles and nomenclature across directorates. While this level offlexibility may have been useful in certain circumstances, varied position titles across the ACTPS is confusing, may impact the ease of mobility across directorates and creates difficulties when the Territory interacts with the Australian Public Service (APS) and other jurisdictions. An example of the mobility issue is where a Band 1 executive known as an 'Executive Director' in one directorate transfers to another directorate where Band 1 executives are known as a 'Director'.
Having said this, it is proposed that the position titles of 'Director' and 'Executive Director are no longer used within the executive classification structure nomenclature. This will remove the possibility of confusion and increase comparability with other jurisdictions, in particular, the APS. It is anticipated that this change will assist with attracting and retaining APS staff to the Territory. One of the issues with using the term 'Director is that within the APS, this term is commonly used for Executive Level 2 positions (the equivalent to the ACTPS Senior Officer Grade A).
Page 1 of 3 An analysis of executive position titles across each jurisdiction has been undertaken. Each jurisdiction was contacted to find out the executive position titles that are in place and whether there was a standard approach. In summary, there does not appear to be a standard approach which is used. None of the jurisdictions indicated that they had specific guidelines or a policy to follow. Victoria advised that they are also in the process of exploring options to standardise executive positions titles in their jurisdiction.
In determining the most appropriate model to implement in the ACTPS, the executive position titles used in the APS was carefully considered. It has been decided that the ACTPS approach will adopt a similar model to the APS.
It is expected that the revised executive structure, common nomenclature and remuneration will all contribute to aligning classifications more closely with State, Territory and Commonwealth public sectors.
Implementation of standardised executive position titles
Strategic Board has recently considered standardising and updating the nomenclature applying to each executive band across each directorate. Strategic Board and the Head of Service has decided that the standardised executive position titles to be used across directorates are:
• Band 4: Director-General • Band 3: Deputy Director-General • Band 2: Executive Group Manager • Band 1: Executive Branch Manager
Even though executive titles may be standardised across the ACTPS, where there are specific legislative requirements for particular positions or if the positions are specialists in nature, these arrangements can still continue (eg Chief Officer, Ambulance Service; Commissioner, Emergency Services etc). These occupants will be encouraged to use their legislative title and the ACTPS executive title.
Examples of the standardised executive position titles include:
• Executive Branch Manager, • Executive Group Manager (Chief Operating Communications Officer) • Executive Branch Manager, People and • Executive Group Manager (Chief Financial Capability Officer) • Executive Branch Manager, Children and • Executive Group Manager, Shared Services Families • Executive Group Manager, Transport Canberra Commercial • Executive Group Manager, Planning Delivery
Please note that these new arrangements do not apply to judicial officers or statutory office holders.
Page 2 of 3 Implementation - Timeframes
It is the intention that, as a general principle, the ACTPS will adopt consistent position titles in the future. Any new executive positions will be established using the consistent position titles and it is the intention that existing executive positions will transition across to these new arrangements over time. The Shared Services Executive Contracts team will be advised of arrangements and to assist with its implementation.
It is recognised that this may take some time to implement and directorates are encouraged to move towards adopting these consistent position titles.
Requests can be considered to grandfather or retain current position titles, for existing occupants, and not to transition across to the new standardised arrangements at this time, where there is a compelling operational requirement or need to do so. It is expected that these requests will be kept to a minimum where possible.
These requests will be considered on a case by case basis and can be submitted to Meredith Whitten, Deputy Director-General for consideration by the Head of Service by email at [email protected] .
Page 3 of 3
*Estimates - QTON No. E 19 -63 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Bee Cody MLA on 19 June 2019: Andrew Barr MLA took on notice the following question(s):
[Ref: Hansard Transcript [DATE] [PAGE#]]
Uncorrected Proof Transcript, 19 June 2019, p. 22-23
In relation to:
MS CODY: Chief Minister, just a moment ago you were talking about the mountain biking at Mount Strom lo. I am not mountain biker but I do go running up and through Mount Strom lo a lot. But it is getting bigger and bigger the access to Mount Strom lo now. Do you keep figures on that sort of access?
·Mr Barr: I believe there is that data. It is not specifically this group-
MS CODY: No, so is that sport and rec?
Mr Barr: -but it is with Territory Venues.
MS CODY: Territory Venues. Okay.
Mr Barr: But certainly happy to provide that data for the committee. And clearly, our venues in their diversity are a key part of our tourism offering and we are looking at ways to leverage onsite activity for the tourism sector. So there is a market sounding exercise out now, Mount Stromlo, around some onsite accommodation to further enhance amenity and facilities at that venue.
And the long-term plan for the arboretum is for an eco-resort. To my earlier comments, in response to Ms Le Couteur's question, one of the benefits that we, you know, will be able to-through that venue, through the sort of environmental standards we want to set with a resort offering there, that would be boutique, unique and world class, I think demonstrates the credentials and capacity for the ACT tourism industry to not only be a sustainability leader, but also to be an Australian and international tourism leader. THE CHAIR: Sorry, just to confirm for the transcript, you will take on notice to provide that data? .
Mr Barr: So the-yes, so the specific question around attendees at Strom lo Forest Park relates to Territory Venues which appeared earlier.
MS CODY: Sorry.
Mr Barr: But we will take that on notice.
THE CHAIR: Thank you.
ANDREW BARR MLA: The answer to the Member's question is as follows:-
Counters were recently installed in November 2018 to the two main mountain bike trails. To date, over 67,000 riders have utilised these two trails (over seven months).
Venues Canberra is proposing to undertake a new visitor survey in 2019/20.
Approved for circulation to the Select Committee on Estimates 2019-2020
Signature: d£ Date: .2 $.{; · l q By the Minister for Tourism and Special Events, Andrew Barr MLA
Page 2 of 2 *Estimates - QTON No. E19 -64
LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY
SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA
ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS
Asked by Candice Burch MLA on 19 June 2019: Andrew Barr MLA took on notice the following question(s):
[Ref: Hansard Transcript [19 June 2019] · [PAGE 357]]
In relation to:
THE CHAIR: The strategy primarily focuses on cycling around the city, not so much the mountain bike trails that we discussed this morning. What is the reason for that? Is that based on your research?
Mr Kobus: In the strategy we identified three major user groups that are formed. The biggest user group by quite a considerable way, in terms of what motivates people to use a bike when they come to Canberra, is just general leisure, people who want to cycle around Canberra and engage in the experiences here. Cycling around the parliamentary zone and the lake is a key experience that people want to participate in when they are here.
It was not done at the expense of looking at mountain trail development. The people that come here for mountain biking specifically are an important part of the cycling community and a really important visits driver, but they are a smaller subset of those who cycle purely for leisure and experiencing the city while they are here.
THE CHAIR: When you say a smaller subset, do you have some kind of breakdown of figures on that?
Mr Kobus: Yes. I do not have them in front of me at the moment, but I can certainly provide those-
ANDREW BARR MLA: The answer to the Member's question is as follows:-
The Cycle Tourism Strategy is a longer term strategy that identifies and prioritises those projects that have the greatest propensity to grow the visitor economy and the profile of Canberra as a cycle tourism destination.
An economic benefit assessment was undertaken as part of the strategy's development to estimate the contribution that cycle tourism would deliver to the ACT's economy. A number of Australian and international case studies of high-profile cycling destinations were also considered. Through the research conducted 2018 Cycle Tourism strategy identified three key markets including: • Leisure/Recreation • Special Interest or Niche (i.e. Mountain Biking) • Elite Sports cycling
The Leisure and Special Interest mountain biking markets are the largest markets which would facilitate earliest and sustainable growth opportunities for the ACT and region.
The table below, taken from the Strategy, outlines the potential visitation growth from Mountain Biking and Leisure cycling for the ACT. It also demonstrates that leisure market has the largest growth potential.
Figure 1: potential visitation growth from mountain biking and leisure cycling
50.000
45,000 Assuming U¾ lnuease Jn leisure 40,000 vl:sltattcn tr-1 2030, thf.s shows the net ti' vi;;itation of mountain biking and lelsur~ J 31.000 cycling visitation 20t8~203tl. .(J. Whils1 the majority o-f visRatlon growth I 30,ooo lies in the telsure cycling market, a k!!'y challenge In sizing the market5 is lh~ la Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: ~~ Date: .:Z~,. l "\ By the Minister for Tourism and Special Events, Andrew Barr MLA Page 2 of 2 *Estimates - QTON No. E 19 -65 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Giulia Jones MLA on 19 June 2019: Gordon Ramsay MLA took on notice the following question(s): [Ref: Hansard Transcript, 19 June 2019, 364] In relation to: MRS JONES: Going to capital works, $1.675 million over three years from 2019-20 has been put down for the Ainslie and Gorman arts centres and Strathnairn. How much of the capital works budget will be spent on Ainslie and Gorman arts centres and Strathnairn? Ms Tyler: I do not have the breakdown of that in front of me at the moment. MRS JONES: Could you take that on notice? Ms Tyler: I can take that on notice. But one of the things that we are looking at at the moment is more detailed cost planning for those initiatives and getting detailed quotes for those. While we have some indicative breakdowns that I can provide, they are not- GORDON RAMSAY MLA: The answer to the Member's question is as follows:- An indicative breakdown of projected expenditure at Ainslie and Gorman Arts Centres and Strathnairn is $900,000 ex GST for design and works at Ainslie and Gorman Arts Centres, and $775,000 ex GST for design and works at Strathnairn. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: re~ Date: ;tjlh By the Ministerl:~ Arts and Cultural Events, Gordon Ramsay MLA *Estimates - QTON No. E19 -66 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Michael Pettersson MLA on 19 June 2019: Gordon Ramsay MLA took on notice the following question(s): Uncorrected Proof Transcript, 19 June 2019, p. 39-40 In relation to: MR PETTERSSON: Thank you. I was wondering if you could tell me what work is being done to provide arts events in Gungahlin. Ms Tyler: So in terms of the arts events in Gungahlin, there was a budget initiative that included funding for pop ups in Gungahlin and Woden. Part of that initiative was around employing community arts and cultural development officers within Woden and Gungahlin. Belconnen and Tuggeranong Arts Centres put in the bid for that work and they have each recruited an officer who is located in Woden and Gungahlin. So the works are really in initial planning phases at the moment. Those officers only came on board in the last little while and they are working with those communities and businesses and existing groups to work on the program. In terms of Gungahlin though there has been some work on NAIDOC in the north events so that is o~e of the first things that the arts officer out at Gungahlin will have involvement with there with government arts centres. I Mr Ramsay: One of the key principles with this initiative is rather than having a drop in festival it is actually a pop up festival so with the thinking that it should arise from the community itself, arise from the values, the relationships and the desires of the community and so that is why the approach was to put on an officer to be able to work with the community to allow the arts festival to come out of that rather than to have someone say here is what arts should look like in Gungahlin or in Woden, let us drop it on you. Ms Tyler: That initiative has been funded over three years too, so those officers will be in place over the next three years and that is really that opportunity for community building and those principles of community arts and cultural development to make sure that the things that are happening in Gungahlin and Woden are really based on what the needs of those communities are. MR PETTERSSON: So the Gungahlin officer is based out of Belconnen, I understand? Ms Tyler: They are employed by Belconnen Arts Centre but they are based in Gungahlin. So their home organisation is Belconnen Arts Centre. MR PETTERSSON: Okay. MRS DUNNE: So where are they physically located? Ms Tyler: I do not have that information. MRS DUNNE: That would be great if you could MRS JONES: Take that on notice, thank you. GORDON RAMSAY MLA: The answer to the Member's question is as follows:- The Belconnen and Tuggeranong Arts Centres have been engaged as a partnership to host two community arts officers, who will work with their respective regional communities of Woden and Gungahlin, to design and deliver collaborative community arts activities and events in those regions. The program is based on a foundation of community arts and cultural development, which expresses, celebrates and promotes arts and culture created for and by the Canberra community. The budget for the program is $270,000 per year from 2019 to 2021. The officer employed by Belconnen Arts Centre is physically based at that centre. Similarly, the officer employed by Tuggeranong Arts Centre is based at Tuggeranong Arts Centre. It is proposed that the officers will also have flexible/temporary office arrangements in their respective regions including at local libraries, businesses and community centres as the program is further developed and delivered in those regions. :;:~~::::, for :1;:z;mittee on Estimates 2019:.:~o U~/,l By the Minister for the Arts and Cultural Events, Gordon Ramsay MLA Page 2 of 2 *Estimates - QTON No. E19 -67 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Bee Cody MLA on 19 June 2019: Gordon Ramsay MLA took on notice the following question(s): Uncorrected Proof Transcript, 19 June 2019, p. 40 In relation to: MS CODY: So just, sorry just supplementary, I am assuming it will be the same answers but for Woden so again talking to the community, ensuring that you are getting the right mix of what works for community to bring arts- Ms Tyler: Yes, absolutely. I think with Woden there is the added Woden Experiment element. MS CODY: Yes. Ms Tyler: And working with that space to see what events can happen. MS CODY: Have you looked to, sort of, broaden the Woden, like the Woden arts precinct sort of into the Phillip business district as well because there is some pretty cool courts that are a bit interesting and have some apparently untenanted buildings that might be of use. Ms Tyler: I think Phillip is definitely in that scope of Woden- MS CODY: Okay. Ms Tyler: - but we can provide some more detail about that as well. MS CODY: Okay, that will be great. Thank you. GORDON RAMSAY MLA: The answer to the Member's question is as follows:- The Belconnen and Tuggeranong Arts Centres have been engaged as a partnership to host two community arts officers, who will work with their respective regional communities of Woden and Gungahlin, to design and deliver collaborative community arts activities and events in those regions. The suburb of Phillip, which includes the business district, is within the area of responsibility for the officer looking after the Woden region. t Committee on Estimates 2019-2020 Signature: Date: ~,fi /fJ ral Events, Gordon Ramsay MLA Page 2 of 2 *Estimates - QTON No. E 19 -68 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Vicki Dunne MLA on 19 June 2019: Gordon Ramsay MLA took on notice the following question(s): [Ref: Hansard Transcript, 19 June 2019, p.370) In relation to: MRS DUNNE: There was an Auditor-General's report last year on public art which advocated that artsACT have an overarching curatorial role. Have those recommendations been implemented? If so, how? Ms Tyler: We are working through the implementation of those recommendations. We can provide further detail about each of the recommendations and- MRS DUNNE: That would be great. MRS JONES: On notice. Ms Tyler: where they are up to. Part of that is around the condition reports for each public artwork. There is a new accountability indicator for the arts output this year, the 2019-20 year, around public art and the condition of artworks. That is done through an annual. stocktake that we do of each artwork, and a condition assessment. We are implementing those recommendations and working across them. THE CHAIR: You will provide that detail on notice? Ms Tyler: We can do that GORDON RAMSAY MLA: The answer to the Member's question is as follows:- A summary of actions taken in relation to those recommendations from the Auditor-General's Report No. 8/2017, Selected ACT Government Agencies' Management of Public Art that the Government has agreed to are reported annually in the Annual Report. Below is a summary of the status of actions at this time, which may change at the time of annual reporting. Recommendation Detail Implementation Recommendation 1- ACT artsACT should lead the development of an Commenced. Public Art Strategic Plan ACT Public Strategic Plan that covers all ACT Government public art. The plan should incorporate: a desired management model; mechanisms for the involved agencies to work cooperatively; and awareness raising of the contribution of ACT public art to the public realm. If the Australian G0vernment and private sector entities who manage public art in the ACT agree, this plan should be jointly developed. Recommendation 2 - artsACT should improve its operational artsACT Operational activities by: Activities a) developing and implementing an a) Completed. Ongoing (Ref overarching risk management plan 3a) b) developing and reporting against a specific b) Completed. public art related performance indicator/ measure c) updating the Public Art Database so that c) Completed. Ongoing. information is available for all ACT Government public artworks. The cooperation and support of the Australian Government and private sector entities to list their works on the database should be explored. d) reviewing and updating the ACT d) Completed. Ongoing. Government Public Art Guidelines {2015), in consultation with stakeholders, providing further guidance on: i) different commissioning models that may be used ii) acceptance and management of public art loans iii) cultural and local Indigenous community protocols in procuring and decommissioning artwork e) examining ways to protect public art from deliberate defacing by members of the public f) considering the implementation of legal e) Commenced. sanction for damage (accidental or deliberate) to public art f) Ongoing. Page 2 of 4 g) working with other government agencies, in particular the Transport Canberra and City Service Directorate (TCCS), to identify g) Ongoing. strategies to protect public artworks from damage by ACT Government contractors and businesses, engaged by this Directorate, operating across the ACT h) establishing a comprehensive record of maintenance documentation for all public artwork; and h) Completed. i) developing a Maintenance and Repairs Plan. i) Completed. Recommendation 3 -ACT The ACT Health Directorate should improve Health Directorate its operational activities by: Operational Activities a) incorporating key risks related to its art a) Completed. Ongoing. collection in its draft Arts in Health Program Policy b) finalising and endorsing its Arts in Health - b) Completed. Acquisition and Maintenance of Art in ACT Health Facilities document c) finalising and endorsing its Arts in Health - c) Completed. De-accessioning of Art in ACT Health Facilities document d) developing a Maintenance and Repairs d} Ongoing. Plan. Recommendation 4 - artsACT and the Cultural Facilities Completed. Asset Management Corporation should monitor their asset listings so that they are up-to-date and aligned with the ACT Insurance Authority asset register and the Public Art Database, Recommendation 5 - artsACT and Transport Canberra and City Commenced. Public Art Asset Services Directorate should develop and Acceptance implement public art asset acceptance protocols. Recommendation 6 - The TCCS Directorate should improve its TCCS Operational operational activities by: Activities a) working with artsACT to identify strategies a) Ongoing. to protect public artworks from damage by contractors and businesses, under Page 3 of 4 engagement by the Directorate, operating across the ACT b) educating and training staff and contractors, especially mower operators, on how to protect public artworks when they b) Ongoing. are undertaking routine activities c) monitoring staff and contractors' work that may potentially affect public artworks c) Ongoing. and, if necessary, taking action to more effectively protect public artworks. Approved for circulation to the Select Committee on Estimates 2019-2020 Page 4 of 4 *Estimates - QTON No. E19 -69 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Caroline Le Couteur MLA on 19 June 2019: Meegan Fitzharris MLA took on notice the following question(s): Uncorrected Proof Transcript, 19 June 2019, p. 135-136 In relation to: MS LE COUTEUR: Okay, I may be asking too details questions because this is basically going to be a continuation of a QON that you signed up to me in December of last year about client-based food courses at CIT. So stop me if it is getting too deep into the stew or whatever, an analogy I should use, and I will ask them as more QONs, but- MR COE: Too soon. MS LE COUTEUR: You can tune out for a little bit, Mr Coe. You did say that all students are instructed in the preparation of vegan and vegetarian meals. How much of their courses would that normally be? Is it going to be sort of a quarter of an hour or a few lessons or sort of- Ms Cover: I might take that on notice in terms of specifics of the breakdown that you are looking for. MS LE COUTEUR: Yet you specifically said that as part of the learning outcomes for commercial cookery qualifications they have to have skills to do all special dates of Australian contemporary eating regimes. Would all of your hospitality, would all of your cooking students be taking commercial cooking qualifications or is that just a subset of them? Ms Cover: So there is specific subsets, if you like, around the technical qualifications and the units of competency dictate the-or prescribe, if you like, the actual course requirements. And that is where- MS LE COUTEUR: Sorry, what dictated? I did not quite- Ms Cover: The units-the training packages, if you like, the equivalent of the curriculum in the VET sector. The training packages have a number of units of competency that describe what competency the student must have at the completion of the course. And it describes some sort of environment that those assessments need to be made under. And it is at that level of detail that some of the information that you are asking about would be actually found. Specifically relating to qualifications. MS LE COUTEUR: So basically though, this is an Australian wide curriculum? So that you deliver someone else's curriculum? You do not set up your own? Ms Cover: So the training packages that are made up of these units of competency that the students get assessed against, they are developed by industry. Then there is a national body that sits through the ministerial council sort of mechanism that endorse those training packages. And then TAFEs across Australia, and other registered training organisations, both in the public and the private sector, we then register and have an accreditation to run those particular courses. So the courses are developed and prescribed by industry- MS LE COUTEUR: Yes. Ms Cover: And that way we are meeting what industry needs. MS LE COUTEUR: Yes. Ms Cover: And then we have-the courses are the same, if you like, they are a national curriculum- MS LE COUTEUR: Yes, yes. That is what I have worked out. Ms Cover: Okay. MS LE COUTEUR: Do you do any courses that are not the national industry courses? In the past I know that CIT solutions has done all manner of things. Ms Cover: Yes. So CIT Solutions has a very strong program of accredited courses. But we also have around 6,000 students every year doing non-credited courses that are not-they are not government funded. They are the-obviously they are fee for service that the individual pays for. And they might be courses that are pure recreation courses. They might be how to use your camera more effectively or update your IT skills for, you know, doing PowerPoint presentations or some sort of presentation for a slide show. But they also could be, you know, courses around the home as well in terms of building and construction that do not require accreditation, licensing and full qualifications. Often the students have a taster within the CIT Solutions environment, trying the course and then that engages them. And the often the students will then come into the more formal environment as well. So yes, a mixture of unaccredited courses. MS LE COUTEUR: So in the cooking part of the unaccredited, do you offer any that specialise in plant based foods, or at least have a reasonable component of them? I can see that Minister Fitzharris looks like she wants to say something. Ms Fitzharris: Well I was going to ask, perhaps what you are-one thing that I think maybe you are asking is, is there a nationally accredited course in either vegetarian or vegan or plant-based foods- MS LE COUTEUR: Well that would be great, yes. Ms Fitzharris: Yes. So and I- Ms Cover: I will take that on notice. I will take it on notice. Page 2 of 3 MEEGAN FITZHARRIIS MLA: The answer to the Member's question is as follows:- There are no specific subjects or Units of Competency in the national training packages that CIT work to that are focused specifically on vegan and vegetarian meals however, students have the opportunity to prepare vegan and vegetarian meals across a range of learning activities, embedded into subjects. The core unit SITHCCC018 prepare food to meet special dietary requirements within the Certificate Ill of Commercial Cookery provides students with the performance outcomes and skills and knowledge required to prepare dishes for people who have special dietary needs for health, lifestyle or cultural reasons. This core unit takes a student approximately a semester (18 weeks) to complete (note: depending on the students study arrangements ie. part time. it can sometimes take longer). CIT Solutions runs a 2-hour Plant Based Nutrition Workshop which promotes plant-based diets for health, ethical and environmental reasons. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: Date: By the Education and Skills, Meegan Fitzharris MLA Page 3 of 3 *Estimates - QTON No. E 19 -70 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Alastair Coe MLA on 19 June 2019: Meegan Fitzharris MLA took on notice the following question(s): Uncorrected Proof Transcript, 19 June 2019, p. 126-129 In relation to: MR COE: Good. Can you please advise how it is you determine who is appropriate for the UC Council? Ms Fitzharris: So the chief minister appoints some members of the UC Council and there is a process that is done in consultation with the government around the skills needs required on the UC Council and that has been an ongoing process with UC Council and I just don't have the precise details in front of me about the more recent appointments and some upcoming ones but certainly the usual process of appointments to boards is undertaken throughout the ACT government. So, using the diversity register and obviously working with the UC Council and the vice-chancellor about the skills needs required on UC Council. MR COE: Sure. So there was an appointment that you made Ms Fitzharris: The chief minister makes the appointments. MR COE: There is an appointment that you made on the legislation register. Ms Fitzharris: Yes, there is a- MR COE: What is the background to this one? Ms Fitzharris: Which one are you referring to? MR COE: The one made on 9 April- Ms Fitzharris: Yes. MR COE: -this year. I will not say the person's name because I do not want to tarnish that person. Ms Fitzharris: Yes. MR COE: But it says that it was made under section 11- Ms Fitzharris: Yes. MR COE: -of the UC Act and it has got your name. Ms Fitzharris: Yes. MR COE: Yet the legislation says that the chief minister makes these appointments. Ms Fitzharris: Yes. That is right. Are you interested in what is the background to that process? MR COE: Yes. Ms Fitzharris: Yes, certainly. MR COE: So how is it, you as minister, can make that appointment? Ms Fitzharris: I make a recommendation to the Chief Minister who brings it to cabinet and then I sign the instrument. But I believe it is from the act itself, but I can take that question on notice and provide you the detail of that. MR COE: Yes. Because all the other appointments- Ms Fitzharris: Yes. MR COE: -are clearly as per the legislation register. Ms Fitzharris: Yes. MR COE: Chief Minister, Andrew Barr. So 9 November, there were a couple last year, three last year. Ms Fitzharris: Yes. MR COE: Another one, 19 January last year. Then this year, 9 April it has got Meegan Fitzharris, Minister for Higher Education. The legislation clearly says that it is people appointed by the Chief Minister. I am just wondering what the standing of that appointment is. Ms Fitzharris: Okay, we will take that on notice and get back to the committee and check that. MR COE: Sure, has it been brought to your attention before? Page 2 of 4 Ms Fitzharris: No. MR COE: Okay. In the event that the appointment is not, in the event the appointment does not stand does that, would that influence any decisions that the council has made in the last two or three months? Ms Fitzharris: I do not believe so and certainly I believe that they are referred to the relevant standing committee as well and I believe that we had, but I will check. The usual process has correspondence with the committee before I would normally sign, an instrument would normally be signed so I believe that that occurred. That is my recollection. MR COE: That is right but usually committees are not actually asked for approval. They are asked for comment. Ms Fitzharris: Yes. That is right but there is a process there and there are a number of processes. If you are implying that the process is not correct at this point, we will certainly follow that. MR COE: I am not necessarily implying that but I am certainly asking that question. Ms Fitzharris: Yes. We will certainly take that on notice. MR COE: It is your understanding that the chief minister has to make the appointments? Ms Fitzharris: Yes. MR COE: Can you recall making this appointment? Ms Fitzharris: Yes. MR COE: Did you sign it? Ms Fitzharris: I remember signing, well I will take these questions on notice and check that process for you, Mr Coe. MR COE: Right. But you did sign it? Ms Fitzharris: Well, I will go back and have a look a_nd make sure that it is correctly referred to on the legislation register. I do not have that in front of me at the moment. MR COE: Sure. Does the advice come from UC or from the directorate? Ms Fitzharris: There is consultation with UC and advice from UC but there is the final process is done by the directorate and through cabinet. Page 3 of 4 MR COE: Right, okay. Thank you. MEEGAN FITZHARRIIS MLA: The answer to the Member's question is as follows:- As Minister for Higher Education, I signed an instrument for an appointment to the Council of the University of Canberra. The appointment, signed on 9 April 2019, is for a period of three years from 12 April 2019. I was authorised to act for the Chief Minister under the Administrative Arrangements, and accordingly the instrument is valid. The new appointee's first Board meeting is scheduled for Friday 28 June 2019. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: Date: , I By the MinisterVor Hi~er Education, Meegan Fitzharris MLA Page 4 of 4 *Estimates - QON No. E 19 -72 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION ON NOTICE Caroline Le Couteur: To ask the Treasurer Ref: Treasury, Budget Statement B - CMTED, p. 24, Output class 4. In relation to: the recent climate emergency declaration by the ACT Legislative Assembly 1. How does the ACT Government ensure that climate change is considered prominently throughout the Budget, in all the individual budget decisions? 2. How does the ACT Government ensure that all decisions in the budget other than climate change funding are looked at from a climate change perspective? 3. How are initiatives that are likely to have a negative impact on climate change, such as road duplications, assessed for that climate impact during the budget process? a. What assessment tools are used to consider the climate change impact? b. Does Treasury factor in a 'cost of carbon emissions' when it assesses potential budget proposals? c. Does Treasury factor in the longer term impacts and economic impacts of climate change? ANDREW BARR MLA: The answer to the Member's question is as follows: [lnsert answer to question on notice] 1. The ACT Government is committed to reducing emissions and building resilience to the impacts of climate change. The Government recognises the interdependent social, economic and environmental elements of sustainability and adopts a triple bottom line approach to policymaking, program development and annual reporting. It also supports the need for a long-term perspective on sustainability and engaging the community in significant government decision making. For these reasons, the Government applies economic, social and environmental considerations in relation to all new proposals. In taking this approach, the Government seeks to ensure that all decisions in the budget maximise and balance fiscal sustainability, environmental impacts and social outcomes in both the short and long term. 2. The Government has environmental protection legislation and a range of policy commitments and targets that provide the framework for supporting sustainability and responding to climate change. Where appropriate, new policy proposals are evaluated in respect of their alignment with legislative requirements, as well as their impact on environmental targets. Business cases brought forward for consideration are expected to outline the extent and nature of the environmental consequences and opportunities associated with a given project, and its associated options. Depending upon the nature of the project, analysis could potentially include: • the extent to which a project option aligns with or requires a departure from the ACT Government's environmental policies • known environmental or climate change considerations arising from an option (for example, remediation of site contamination or impact on emissions modelling) • consents or approvals required • whether an Environmental Effects Statement or a Commonwealth Environmental Impact Statement is required, and issues arising from such requirements. 3. A new proposal is required to demonstrate how it will address the necessary environmental and development approvals should it ultimately be endorsed by Government for implementation. In addition, capital business cases must be prepared in accordance with the Capital Framework, which requires a Cost Benefit Analysis (CBA) for medium and large capital projects (over $10 million). a. Treasury takes information and analysis from a variety into consideration when assessing business cases and the sources/ tools considered can vary on a case-by-case basis. As outlined above, medium and large capital business cases should include a CBA including analysis of social and environmental impacts. Treasury welcomes incorporation of the cost of carbon emissions as part of the CBA or broader assessment. b. Treasury takes into account a wide range of economic, social and environmental information when assessing business cases. Treasury may seek additional information from agencies if the CBA or broader environmental/social analysis is not sufficiently developed. c. Treasury's assessment of the robustness of the CBA and broader analysis included in business cases includes assuring that appropriate timeframes have been used in quantifying impacts. Timeframes can vary from project to project, but a 20-year assessment period is generally recommended for consistency. Treasury will also assess a given proposal within the context of longer-term planning documents, such as the ACT Government's Climate Change Adaptation Strategy. As necessary, ACT Government directorates liaise with the Environment, Planning and Sustainable Development Directorate's Climate Change team in undertaking this work. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: ~Jt.- Date: '1. 7. I"\ By the Treasurer, Andrew Barr MLA Page 2 of 2 I *Estimates - QON No. E19 -73 LEGISLATIVE ASSEMBLY FOR TIIE AUSTRALIAN CAPITAL TERRITOHY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION ON NOTICE Caroline Le Couteur: To ask the Minister for Social Inclusion Ref: Social Inclusion: Social Inclusion Statement, p31 and/or Budget paper 31 page 117 In relation to: Supporting better healthcare for lesbian, gay, bisexual, transgender, intersex and queer Canberrans 1. Given that you are intent on delivering on the principles outlined in the Darlington Statement as stated in the budget papers, why is there no specific funding for intersex workers in the territory? 2. With regard to the Canberra Inclusive partnership; a. Who does it consist of? b. Who will be providing the 1000 hours of peer-led psychosocial support services and the 100 hours of training and tailored support to build capacity of mainstream organisations? c. I could not see specific funding set aside for that purpose, yet it is in your Social Inclusion Statement. Is this additional funding or simply ongoing funding that is being re-stated? ANDREW BARR MLA: The answer to the Member's question is as follows:- 1. The Darlington Statement contains many calls to action, including for the funding of peer support organisations and communities. The ACT Government provides a range of funding in support of the intersex community in Canberra. This includes grants and program and service funding though the Canberra Inclusive Partnership. The recently released ACT Government LGBTIQ+ Strategy, Capital of Equality, notes the need to improve supports particularly for trans and intersex individuals. The ACT Government is examining a range of ways to improve inclusion and outcomes for intersex individuals and will be collaborating with intersex organisations when considering our approach to issues that are highlighted in the Darlington Statement. 2. a. The Canberra Inclusive Partnership consists of the AIDS Action Council of the ACT, A Gender Agenda, Northside Community Service, and Sexual Health and Family Planning ACT. b. These services will be provided by AIDS Action Council and A Gender Agenda. c. The funding for this program was provided in previous Budgets. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: Ak~ Date: /. ]. /-t By the Minister for Social Inclusion, Andrew Barr MLA Page 2 of 2 *Estimates - QON No. E19-074 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION ON NOTICE Caroline Le Couteur: To ask the Minister for Seniors and Veterans [Ref: Veterans and Seniors, Budget 2019-2010 Social Inclusion Statement, p47, Output Class 2.1] In relation to: The Age Friendly City plan I note there is reference to the development of an Age Friendly City Plan in the Social Inclusion Statement. 1. What consultation is occurring with the community about the development of the Age Friendly City Plan? 2. Which groups are being consulted? 3. Are you consulting with disability organisations? Minister Ramsay: The answer to the Member's question is as fa Ilows:- 1. The principles identified in the Age-Friendly Canberra: A Visionfor Our City( Vision) were informed by the 2018 Age-Friendly City Survey, which generated 768 responses. The Vision wil I be used as a faun datio n farthe development of the Age-Friendly City PI an. Further consultation will occur to inform the translation of the Vision into a concrete plan to advance the goals identified. Four consultation forums will be held over the next five months on key area topics: Involved, connected and valued; Safe, secure and free from abuse and discrimination; Information, services and supports which embrace diversity; and A City for all ages. A cross directorate working group is also being established to ensure the Age-Friendly City Plan is a whole of government plan which addresses importantareas for seniors across multiple areas of government (eg, transport, housing, social and economic participation, access to services, elder abuse). 2. The invitee list for the consultation forums will include community organisations, seniors' organisations, and community members through peak bodies for seniors in the ACT. The first consultation forum has occurred and the following groups were represented: • COTAACT • Carers ACT • Communities@Work • Belconnen Community Services • Community Services #1 • National Seniors • Goodwin Aged Care • ACT Retirement Village Residents Association • ACT Aboriginal and Torres Strait Islander Elected Body • Canberra Business Chamber • Rotary • ACT Playgroups • Canberra Multicultural Forum • Belconnen Arts Centre • U3A • Belconnen Seniors Centre • Volunteering Contact ACT • Men's Shed • ACT Inclusion Council • Gold Dance Company • a number of other attendees attended as people with lived experience of being a Senior Canberran A further three consultation forums will be held on the focus areas of the Aged-Friendly Vision and include representatives who have an interest in these topics. The list of invitees is still being finalised. 3. Yes. Date: ~/7 /1J Page 2 of 2 *Estimates - QTON No. E19 - 75 LEGISLATIVE ASSEMBLY FOR THE AUSTRAL I A ' CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Jones on 20 June 2019: Ms McDonald took on notice the following question: Ref: Hansard Transcript 20 June 2019 Page 451 In relation to: Winnunga Health Care - Medical Records Medical records at the AMC are paper based. When an inmate is allocated to Winnunga the paper file goes with them but some of the files are not being provided (eg: drug use). What can be done to address the fact that there is not the complete and full medical picture coming across with each of those individual people? Ms Stephen-Smith: The answer to the Member's question is as follows:- The medical records at the AMC are not paper based, they are electronic. In August 2017, the Mental Health, Alcohol and Drug Service, Justice Health Integrated Care eRecord (MAJICeR) was implemented into Mental Health, Justice Health and Alcohol and Drug Services. This electronic clinical record system replaced the Mental Health Assessment, Generation and Information Collection (MHAGIC) and the paper based clinical records that were used by Alcohol and Drug Service and the Justice Hea lth primary health team at the Alexander Maconochie Centre. When a detainee's hea lth care is transferred to Winnunga from Justice Health Services, the Winnunga team is provided access to MAJICeR for that detainee and a hardcopy 'transfer summary' and medication chart, which is also contained in MAJICeR, is provided. The combination of access to MAJICeR and the transfer summary provides a comprehensive handover of clinical information to Winnunga. Approved for circu lation to the Select Committee on Estimates 2019-2020 Signature: Date: By the A/g Minister for Justice Hea lth, Rachel Stephen-Smith MLA Page 1 of 2 Page 2 of 2 *Estimates - QTON No. E 19 - 76 LEGISLATIVE ASSEMBLY FOR THE AUSTRAL I AN CAP I TAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur M LA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Dunne on 20 June 2019: Ms McDonald took on notice the following question: Ref: Hansard Transcript 20 June 2019 Page 454 In relation to: Occupational Violence Staff Incidents, Dhulwa So the figures that we have-that I have, go to June 2018. So could those figures on occupational violence be updated from June 2018 on notice? Ms Stephen-Smith: The answer to the Member's question is as follows: Dhulwa Staff Incidents reported for Occupational Violence Timeframe Physical Verbal and Other Total 2018/2019 YTD 40 4 44 (July 2018 to May 2019) Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: Date: By the A/g Minister for Mental Health, Rachel Stephen-Smith MLA Page 1 of 1 *Estimates - QTON No. E19 - 77 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CA PIT AL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr M ichael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Miss Burch on 20 June 2019: Mr Rattenbury took on notice the following question: Ref: Hansard Transcript 20 June 2019 Page 455 In relation to: Opioid Treatment Program at Alexander Maconochie Centre How many inmates are on the program, and the breakdown by gender? Ms Stephen-Smith: The answer to the Member's question is as follows:- On 20 June 2019, there were 119 people on the Opiate Replacement Therapy program, the gender breakdown is : • nine females and • 110 males Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: Date: By the A/g Minister for Justice Hea lth, Rachel Stephen-Smith MLA *Estimates - QTON No. E19 - 78 LEGISLATIVE ASSEMBLY FOR THE A U STRAL I A CAP ITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Jones on 20 June 2019: Dr Riordan took on notice the following question: Ref: Hansa rd Transcript 20 June 2019 Pages 456 In relation to: Opioid Treatment Program at Alexander Maconochie Centre What are the drug focused unit functions/how many staff/how patients want to discuss their treatment? (The team that is specifically drug focused you were talking about earlier. And how many people are in it and how many-and can you perhaps describe how patients who want to discuss particularly their methadone taking are dealt with) Ms Stephen-Smith: The answer to the Member's question is as follows:- The Justice Health Services Primary Health team, comprising seven medical officers, one resident medical officer and 29.1 FTE of nursing staff, provides and oversees the primary physical and mental health needs of detainees at the AMC. The primary health team has clinical leads in population health, complex and chronic diseases and drug and alcohol. Drug and Alcohol interventions are performed at GP appointments, nurse clinics and at AOD nurse clinics. The current Alcohol and Drug services include: • Opiate Maintenance Therapy suitability assessment, monitoring, administration and iDose management • Relapse prevention planning • Harm minimisation education • Withdrawal management • Naloxone education • Referrals to external appropriate organisations such as counselling services • Release planning and especially for those at risk of potential overdose There are on average four - eight detainee requests per week to see the alcohol and drug nurse. On 20 June 2019, there were 119 people on the Opiate Maintenance Therapy Program. Opiate Substitution and Maintenance Programs are an important part of Australian and ACT Drug Policy for harm minimisation and the prison environment is no exception to this well established, health care approach for people with addictions. While there are risks associated w ith all forms of health care, the relative risks associated with illicit drugs are minimised through opiate replacement programs world-wide. Page 1 of 3 Methadone and suboxone are medications used in Opioid Maintenance Therapy, which aims to minimise the harms related to opioid use. The Cl inical Procedure titled Opioid Replacement Treatment - Justice Health Service outlines the clinical assessment process to determine if a detainee is clinically suitable for Opiate Maintenance Therapy. The process to determine if a detainee is clinically suitable for Opiate Maintenance Therapy is aligned with the National Guidelines for Medication Assisted Treatment of Opioid Dependence 2014. There is a tiered procedure to determine suitability for the Opiate Maintenance Therapy: • Detainee requests to be placed on the Opiate Maintenance Therapy program . • Detainee undergoes an assessment with the Drug and Alcohol nurse where the client drug use history is established. • Medical officer assessment. • Finally, the decision to place someone on Opiate Maintenance Therapy is made in a Multidiscipline Team meeting. Drug Treatment programs at the Alexander Maconochie Centre Harm Minimisation: This program is facilitated by Directions ACT as an information education session which discusses ways to minimise harms associated with alcohol and other drug use. Alcohol and Drug Awareness and harm prevention training (ADAPT): This is a psychoeducational group promoting drug and alcohol awareness. First steps alcohol and drug program: This is a drug educational program for detainees with offending behaviour relating to substa nce abuse. Self-management and recovery training (SMART) program: This is a psychoeducational program which assists with problemat ic behaviours, such as alcohol, drugs, cigarettes, gambling, food, shopping, internet use etc. Guided by trained peers and professionals, participants come to help themselves and each other by using a cognitive behavioural therapy and motivational tools and techniques. Through comprehensive analys is of the factors that t rigger the behaviour, participants learn and consolidate the knowledge, skills and confidence needed to make informed decisions. Solaris Therapeutic community: The Solaris Therapeutic Community (TC) is a residential program for males in the AMC who have alcohol and other drug dependency issues. It uses a therapeutic community approach to treatment and ongoing recovery. Solaris TC aims to provide a safe, secure and supportive learning environment within a correctional setting w here participants can explore and esta blish change within a social and personal context. Directions ACT: Individual counselling: This is one to one co unselling to detainees to assist them to address substance misuse issues with alcohol, illicit or legal drugs, and cigarettes. Incorporating M otivational Interviewing (Ml) techniques with a Cognitive Behaviour Therapy (CBT) strengths based perspective, trained counsellors work w ith detainees in a client centred approach. ACT Health alcohol and drug service (ADS): Individual counselling: ACT Health Alcohol and Drug Service (ADS) provide one to one counselling to detainees to assist them to address substance misuse issues with alcohol, illicit or legal drugs, and cigarettes. Incorporating Motivational Page 2 of 3 Interview ing (Ml) techniques with a Cognitive Behaviour Therapy (CBT) strengths based perspective, trained counsellors work with detainees in a client centred approach. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: Date: By the A/g Minister for Justice Health, Rachel Stephen-Smith MLA Page 3 of 3 UNCLASSIFIED *Estimates - QTON No. E1 9 - 79 LEGISL ATI V E AS SE MB L Y FOR TIIE AUSTRAL I AN CAP I TA L T E RRI TO R Y SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by M iss Burch on 20 June 2019: Ms Fitzharris took on notice the following question: [Ref: Hansard Tra nscript 20 June 2019 [PAGE #464)) In relation to: [W]hen did t he government first ask ACT Health for advice on the SPIRE project? Ms Stephen-Smith: The answer t o the Member' s quest ion is as follows:- Discussions regard ing the future needs of our health system happen frequently through reporting and budget processes. I am advised that the ACT Health Directorate provided advice in relation to the future acute service requirements, which resulted in the SPIRE project, in September 2016. Approved for circulation to the Se lect Committee on Estimates 2019-2020 Signature: \ Date: 11 \ 7 ) ,c;, By the M inister for Health, Rachel Stephen-Smith MLA UNCLASSIFIED \ *Estimates - QTON No. E~9 - 80 \ LEGISLATIVE ASSEMBLY FOR T ME AUSTRALIA ' CA PITAL TERRITORY SELECT COMMITTEE ON E STIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Ms Jones on 20 June 2019: Ms Lopa took on notice the following question: [Ref: Hansard Transcript 20 June 2019 [PAGE #473)) In relation to: What is the cost of the northside scoping study? Ms Stephen-Smith: The answer to the Member's question is as follows:- The funding currently available for the Northside Hospital Scoping Study is $3.2 million. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: Date: -:i / 7 ] 1'\ By the Minister for Health, Ms Rachel Stephen-Smith *Estimates - QTON No. E19 - 81 LEGISLATIVE ASSEMBLY FOR THE A S TR ALIAN CAPITAL TERR IT ORY SELECT COMMITTEE ON ESTIMATES 2019-2020 M s Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Ms Jones on 20 June 2019: Ms Fitzha rris took on notice the following question: [Ref: Hansa rd Transcript 20 June 2019 [PAGE #474]) In relation to: How many additional beds will there be at Calvary Public north side once the additional theatres go into service? Ms Fitzharris: The answer to the Member's question is as follows:- Funding for additional activity as a result of commissioning of the additional theatres is subject to funding negotiations with Calvary Public Hospital Bruce. It is expected Calvary Public Hospital Bruce will open up to an additional 4 beds in 2019-20. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: UNCLASSIFIED *Estimates - QTON No. E19 - 82 LEGISLATIVE ASSEMBLY FOR TH E A U STRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Ca ndice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, M s Ca roline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Jones on 20 June 2019: Ms Fitzharris took on notice the following question: [Ref: Hansard Transcript 20 June 2019 [PAGE #474]] In relation to: what work is the ACT government doing with the Little Company of Mary to upgrade or replace the 61 per cent of infrastructure at Calvary Public that is nearing the end of its life, needing rejuvenation? Ms Stephen-Smith: The answer to the Member's question is as follows:- With the SPIRE Centre project scope now confirmed, ACT Health will be working to finalise the Northside Hospital Scoping Study and make any recommendations to Government as necessary to address ageing infrastructure including possible service enhancement and expansion. The ACT Government announced an additional investment of $40.5 million over four years to improve services at Calvary Public Hospital. This will provide funding for 81 new doctors, nurses, administration and other health professionals at Calvary Hosp ital over two years. This includes new staff for the expanded Emergency Department once complete. The funding will also deliver two new operating theatres, the first coming on line in 2019-20 and the seco nd in the following year. This funding is on top of $2.6 million for the refurbishment of the Calvary Maternity Unit, and $15 million provided in last year's Budget for capital upgrades, equipment replacement and an expansion of the Emergency Department at Calvary Public Hospital. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: Date: By the Minister for Health, Ms Stephen-Smith MLA *Estimates - QTON No. E19 - 83 LEGISLATIVE ASSEMBLY FOR THE AUST R A LI A ' CAPITAL T E RRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Ca roline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Dunne on 20 June 2019: Ms Fitzharris took on notice the following question: [Ref: Hansard Transcript 20 June 2019 [PAGE #477-478)) In relation to: When will the adolescent mental hea lth unit open? Ms Fitzharris: The answer to the Member's question is as follows:- Th e Adolescent Mental Hea lth Inpatient Unit (AMHIU) is part of the Centenary Hospital for Women and Children Expansion project. It is expected that the AMHIU will be completed by the end of t he 2021-22 financial year. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: Dat e: ~ 3/6 /! j Ith and Wellbeing, Ms Meegan Fitzharris MLA *Estimates - QTON No. E 19 - 84 LEGISLATIVE ASSEMBLY FOR THE AUSTRAL I AN CA PITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Co uteur MLA, Mr M ichael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Dunne on 20 June 2019: Ms Fitzharris took on notice the following question: [Ref: Hansard Transcript (20 June 2019] [PAGE #480]] In relation to: Why was upgrade of Clare Holland House listed as a capital initiative when there is no ACT capita l associated with it? Ms Fitzharris: The answer to the Member's question is as follows:- This project is a ca pital/infrastructure project which the ACT Health Directorate (ACTHD) will be responsible for delivering. The funding sources do not determine the nature of the project. The Commonwealth funding component ($4.0m) will be paid to the Territory. ACTHD receiving this funding through a Cap ital Injection from the Territory as reflected in t he Capital Injection Appropriation table in Budget Statement C, page 19. The Infrastructure Program reflects the total project cost including $2.0 million funding from The Snow Foundation, which is recognised as 'Other revenue' in the in ACTHD 2018-19 and 2019-20 Financial Statements in Budget Statement C, page 21. Approved for ci rcu latio to the Select Committee on Estimates 2019-2020 Signature: Date: 2 i/6 /ft By the Minister or Health and Wellbeing, Ms Meegan Fitzharris *Estimates - QTON No. E19 - 85 LEGISLATIVE ASSEMBLY FOR TIIE A US TRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Dunne on 20 June 2019: Ms McDonald took on notice the following questions: Ref: Hansard Transcript 20 June 2019 Page 488 In relation to: Joint Replacement Tender (a) What is the average cost per weighted separation; and (b) How does it compare with the national efficient pricing? Ms Fitzharris: The answer to the Member' s question is as follows:- a) The Elective Joint Replacement Program is a service level contract and as such is not calculated as an average cost weight per separation. b) As a result of being a service level contract it is not directly comparable to the national efficient price. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: 11111),". , Date: )_ 1/I, f J By the Minister lo; v.;~ Wellbeing, Meegan Fitzharris MLA Page 1 of 1 *Estimates - QTON No. E19 -86 1 LEGISLATIVE ASSEMBLY .....-.~-- ,,. l;ls1, ;,,,._ - ,, FOR THE AUSTRALIAN CAPITAL TERRITORY ,~ ·i .;,, SELECT COMMITTEE ON ESTIMATES 2019-2020 ,\' , ._. \I \\ '\· Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE . DURING PUBLIC HEARINGS Asked by Mrs Jones on 20 June 2019: Ms Hammat took on notice the following question(s): Ref: Hansard Transcript 20 June 2019 Page 493 In relation to: Culture Review - Canberra Hospital Can you demonstrate with figures that there has been a change in complaints and shift in cult ure at Canberra Hospital? Ms Fitzharris: The answer to the Member's question is as follows:- In addressing culture within Canberra Health Service, a proactive approach is being taken to identifying areas of concern and then addressing the appropriate response to those matters. This approach now includes: • Addressing clusters identified by the Review; • Data gathering avenues for identification of clusters now and into the future; • Applying an appropriate diagnostic methodology to understand the factors at work; and • Providing an appropriate intervention to address the issues; To assist with data gathering since the establishment of Canberra Health Services, People and Cultures' Workforce Relations Unit has in collaboration w ith Access Canberra, developed and established a Workforce Relations Case Management Database (database), that is utilised by the People and Culture Branch to facilitate case management and enable reporting. There are multiple sources that allegations and/or incidents are reported - the Database acts as a central source of workforce re lations data to enable accurate and timely reporting. Due to the short time of operation it has not been possible to analyse trends at this stage but next year Canberra Health Service would expect to be able to undertake this ana lysis. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: *Estimates - QTON No. E19 - 87 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAP ITAL T E RRrTORY SELECT COMMITTEE ON ESTIMATES 2019-2020 M s Candice Burch MLA (Cha ir), Ms Bee Cody MLA (Deputy Cha ir), Mrs Giu lia Jones MLA, M s Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Jones on 20 June 2019: Ms McDonald took on notice t he following questions: Ref: Hansard Transcript 20 June 2019 Pages 512 In relation to: Emergency Exercise - Canberra Hospital (1) What are the details of emergency exercise planned for later this year? (2) When was the last time there was an emergency exercise at Canberra Hospital? (3) How many has there been in the last five years Ms Fitzharris: The answer to the Member's question is as follows:- (1) A new 6-12 hour Mass Casualty procedure will be tested in August 2019 with a desktop exercise. The Hazardous (HAZMAT)/Chemical Biological Radiological and Nuclear (CBRN) procedure is in development and will be tested once finalised. It is likely t hat this exe rcise will be conducted towards the later part 2019/early 2020. (2) In February 2019, CHS participated in Exercise Nidore to test the ISEE Hospital software program (simulation application for practicing the logistical aspects of disaster management in hospitals) using the ACT Healthcare Fa cility Medical Evacuation Coordination Plan (HealthMedivacPlan). (3) There have been six ACT Health Sector Major Emergency Exercises held since 2014. Approved for circulation to t he Select Committee on Estimates 2019-2020 Signature: fllJJr,,,I Date: ). S/ b// '1 By the MinistVi;;zh and Wellbeing, Meegan Fitzharris MLA *Estimates - QTON No. E19 - 88 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPlTAL TE RRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Dunne on 20 June 2019: Ms McDonald took on notice the following question: Ref: Hansard Transcript 20 June 2019 Page 513 In relation to: Risk Register In this risk register there are a whole lot of milestones of 30 December and 30 June, so that perhaps on notice if we could get an update on what the milestones are, how we are meeting the milestones for risk number 609? Ms Fitzharris: The answer to the Member's question is as follows:- Risk 609 is: "There is a risk of ineffective response to and recovery from complex Level 2 and 3 Emergency Incidents/Business Disruption Events impacting clinical Services at Canberra Health Service sites". Within this risk, there were 12 actions; • five have been actioned/closed • seven are in progress Due dates for these open actions range from June 2019 to December 2019. The Canberra Health Services Emergency Management Committee, chaired by the Chief Operating Officer, meets monthly and open actions from Risk 609 are discussed and implementation monitored. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: and Wellbeing, Meegan Fitzharris MLA Page 1 of 1 *Estimates - QTON No. E19 - 89 LEGISLATIVE ASSEM BLY FOR THE AUSTRAL I AN CAP ITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Ca ndice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Cha ir), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr M ichael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS As ked by Mrs Jones on 20 June 2019: Ms Fitzharris took on notice the following question: [Ref: Hansard Transcript 20 June 2019 [PAGE #518]) In relation to the QEII Family Centre: (a) are there changes to the service or increase in the service or is t he funding different; (b) provide an update on the new service and how t hat is intended to operate; (c) is Tresi llian going to potentially be able to build that gap [for post-natal depression]; (d) is it the same funding envelope? Ms Fitzharris: The answer to the Member's question is as follows:- (a) Tresillian Family Care Centres (Tresillian) has been successful in gaining a one-year contract with a one-year extension option. Tresillian will provide services under the current Model of Care at for t he first 12 months with a view to incremental changes as agreed in the second year. Funding arrangements are similar to those provided to Canberra Mothercraft Society. (b) Tresillian will take over service delivery at QEII effective 1 July 2019. They are currently working collaboratively with the Canberra Mothercraft Society to transition into the centre. From 1 July 2019, Tresillian will operate QEII using the existing Model of Care under a Services Agreement with the Territory. Incremental changes may be made to the Model of Care and services delivered in the second year of the contract. Alongside these ongoing arrangements, the ACT Health Directorate is undertaking a full service review at QEII. It is possible that more significant adjustments to existing services may flow from the QEII Service Review which is due for completion by December 2019. (c) Support for women experiencing mood disorders is covered under existing arrangements at QEII. That support will continue under the new service provision arrangements. Extensions to services under the current Services Agreement are a matter for negotiation and consideration between the ACT Hea lth Directorate and Tresillian. (d) Yes. Approved for circulatio to the Select Committee on Estimates 2019-2020 \ By the Minister for Hea and Wellbeing, Ms Meegan Fitzharris MLA Page 2 of 2 *Estimates - QTON No. E19 - 90 LEGISLATIVE ASSEMBLY FOR THE AUSTRAL I A CA PITAL T E RRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Dunne on 20 June 2019: Mr De' Ath took on notice the following question: [Ref: Hansard Transcript 20 June 2019 [PAGE #524]) In relation to: When is the Governance Review for the Ngunnawal Bush Healing Farm due? Ms Stephen-Smith: The answer to the Member's question is as follows:- The Ngunnawal Bush Healing Farm (NBHF) Review incorporates a number of elements, one of which is a review of Governance. The NBHF Governance Report is on track to be delivered within the contracted October 2019 timeframe if not earlier. The Governance Report is not the final NBHF Review report. Finalising other elements of the NBHF Review is dependent of the work being undertaken by the Hea ling Foundation to develop the NBHF Healing Framework. The importance of finalising the Healing Framework before making NBHF Review recommendations on programmatic reform was agreed by all stakeholders at the April 2019 NBHF Governance Workshop. The Healing Framework project is well underway and on track to be completed by January 2020. Following its completion, the development of future programs delivered at the NBHF will be considered and reported on. This will finalise the NBHF Review. In the interim the ACT Health Directorate (ACTHD) has received, and will continue to receive, monthly NBHF Review reports. The ACTHD is intent on addressing all recommendations within the monthly reports prior to the final Governance Report and final programmatic recommendations being completed. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: Date: ~ I 7 ) \~ By t he Minister for Health, Ms Rach/el Stephen-Smith MLA Page 2 of 2 *Estimates - QTON No. E19 -91 LEGISLATIVE ASSEMBLY FOR T H E AUST RAL IAN CAPITAL TERR ITOR Y SELECT COMMITTEE ON E STIMATES 2019-2020 Ms Candice Burch MLA (Cha ir), Ms Bee Cody M LA (Deputy Chair), Mrs Giulia Jones M LA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Dunne on 20 June 2019: Ms Barch er took on notice the following question(s): [Ref: Hansard Transcript 20 June 2019 [PAGE #527-528]) In relation to: Mesh implants: (a) How many women have received the mesh implants; (b) How many of those women are symptomatic; (c) How many received the implants in the public hospital system; and (d) How many received the implants in the private hospital system? Ms Fitzharris: The answer to the Member's question is as follows:- (a) 385 women were ident ified following a retrospective review of women having undergone the procedure at Canberra Hospital and Ca lvary Public Hospital Bruce over a 10 yea r period. (b) 51. (c) 385. (d) The Minister for Health and Wellbeing and the ACT Hea lth Direct orate have both written to the priva te hospitals {20 March and 18 June 2019 respectively) that performed mesh implants over the past 15 yea rs. The ACT Health Directorate specifica lly asked each private hospital whether an audit has been undertaken in relation to patient s who have received mesh, including an assessment of the outcomes for these procedures. The ACT Health Directorate is unable to advise how many patients received implants in the private hospital system as this is a matter for each hospital. Approved for circulation t o the Select Committee on Estimates 2019-2020 Signature: Date: 2 ~lb /2-01r and Wellbeing, Ms Meega n Fitzharris MLA · 1 *Estimates - QTON No. E19 - 92 LEGISLATIVE ASSEMBLY FOR THE A USTRALIAN CAPlTAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), M s Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr M ichael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked Mrs Dunne on 20 June 2019: Ms Fitzharris took on notice the following questions: Ref:. Hansard Transcript 20 June 2019 Pages 541-542 In relation to: Election Commitment for 12 Nurse Navigators (a) Have the nurse navigators been funded; (b) What do nurse navigators do; (c) How does their role fit in the patient navigation systems; and (d) Where are the nurse navigators located? Ms Fitzharris: The answer to the Member's question is as follows:- (a) Yes. (b) At Canberra Health Services (CHS), there are nurse navigators in several divisions. They are also called Care Coordinators. The roles vary between divisions, as they are tailored to the work of each division and the patients needs being served in each division. They perform duties to assist the flow of patients through the division from admission to discharge, including assisting with discharge planning, attending family meetings and providing clinical experience for support and advice to the patient care teams. (c) More broadly, patient navigation systems exist in different models, with the general aim of helping patients find their way through what has become an increasingly complex health ca re system. They are often focused on patients with chronic conditions. CHS has tailored the approach to best suit our organisation and our patients. (d) In the Divisions of Medicine, Critical Care and Rehabilitation, Aged and Community Services. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: f14.fl. n . , Date: 2 ~/ {:,f 1 By the MinistVi~;,h and Wellbeing, Meegan Fitzharris MlA Page 1 of 1 *Estimates - QTON No. E19 - 93 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAP ITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Cou teur MLA, Mr M ichael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Le Couteur on 20 June 2019: Dr Coleman took on notice the following question: [Ref: Hansard Transcript 20 June 2019 [PAGE#542]] In relation to: There are seven medicinal cannabis prescribers approved in the ACT. Is there any way for patients who are seeking access to medical cannabis to be advised who those prescribers are? Ms Fitzharris: The answer to the Member's question is as follows:- AII ACT prescribers under the Medicines, Poisons and Therapeutic Goods Regulation 2008 can apply for approva l to prescribe medicinal ca nnabis for an individual patient. For example, if a GP determines that their patient should be treated with medicinal cannabis, then the GP ca n apply to ACT Health to be approved to prescribe their patient with medicinal cannabis. GP's decide which medicine is appropriate for a specific patient's treatment based on their expertise and individual clinical circumstances. The ACT Medicinal Cannabis Scheme considers each application for a patient individually. As of 19 June 2019 ACT Health has approved 41 medicinal cannabis applications to prescribe rs for their individual patients, spanning over a total of 8 prescribers. It is not the role of the ACT Government to publish specialty areas that individual prescribers may have a specific interest or wish to practice in. Given this, there is no mechanism by which patients can be advised which prescribers have previously been approved to prescribe medicinal cannabis in the ACT. Publicly releasing the approval history of a prescriber without their consent would potentially be in breach of t he Health Records (Privacy and Access) Act 1997 and the Information Privacy Act 2014. GPs may advertise their services at their discretion and in accordance with restrictions for advertising health se rvices under the Health Practitioner National Law (ACT) Act 2010. Approved for circulati to the Se lect Committee on Estimates 2019-2020 Signature: Date: J. By the Ministe and Wellbeing, Ms Meegan Fitzharris MLA *Estimates - QTON No. E 19 - 94 LEGISLATIVE ASSEMBLY FOR THE A U STRAL I AN CAP I TAL TER RITOR Y SELECT COMMITTEE ON E STIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Dunne on 20 June 2019: Mr Mooney took on notice the following question: Ref: Hansard Transcript 20 June 2019 Page 544 In relation to: UMAHA Can you provide a flow chart about where the money has come in and out and where it has gone? Ms Fitzharris: The answer to the Member1 s question is as follows:- Funding adjustments for the 'Upgrading and Maintaining ACT Health Assets' (UMAHA) appropriation is provided below: Upgrading and Maintaining ACT Health Assets (UMAHA) Total ($OOO's) 2016-17 Original Budget Appropriation 95,328 2017-18 Technical Adjustment-Transfer to Ward 14A/ B -6,485 Refurbishment Project as part of the improved infrastructure for acute aged care and ca ncer inpatients budget initiative (refer to 2017-18 Budget Statements C, Table 31) 88,843 2017-18 Technical Adjustment - Transfer for feasibility studies as part of -4,800 planning activities for major health infrastructure projects (refer to 2017-18 Budget Statements C, Table 32) 84,043 2018-19 Project Variation Authority- Transfer from University of +6,900 Canberra Public Hospital Project (Unallocated Contingency) 90,943 Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: n Wellbeing, Meegan Fitzharris MLA Page 1 of 1 *Estimates - QTON No. E19 - 95 LEGISLATIVE ASSEMBLY FOR THE A U STRAL IA N CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones M LA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Dunne on 20 June 2019: Mr Mooney took on notice the following question: Ref: Hansard Tra nscript 20 June 2019 Page 545 - 546 In relation to: UMAHA - Cost Breakdown Can you provide to the Committee a so rt of cost breakdown, what the original contingency was et cetera? Ms Fitzharris: The answer to the Member's question is provided in the table below: Detail Cost Raw Costs $49,492,482 Project Planning $6,562,235 Preliminaries $8,467,400 Risk Weighted Contingency $13,595,892 Delivery Model Contingency $17,209,991 Total 2016/17 Appropriation $95,328,000 Approved for circulation to the Select Committee on Estimates 2019-2020 Signatucec !141/)J,f Datec J -s/1:,) '/ By the MinisteVto:& th and We llbeing, Meegan Fitzharris MLA Page 1 of 1 *Estimates - QTON No. E19 - 96 LEGISLATIVE ASSEMBLY FO R THE AUSTRALIA N CAP I TAL TE RRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 M s Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, M s Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mr Pettersson on 20 June 2019: Ms Fitzharris took on notice the following question: Ref: Hansard Transcript 20 June 2019 Page 547 In relation to: Opioid Trea tment Service When could we expect this to be completed, the dosing clinic is available on the north side? Ms Fitzharris: The answer to the Member's question is as follows:- Following completion of construction activities, the dosing clinic is expected to be open in June 2020, subject to clinical operational constraints. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: MiJ. ·· · Date: J. 8/1:, /t f By the Minist'{(t::::z and Wellbeing, M eegan Fitzharris MLA Page 1 of 1 *Estimates - QTON No. E19 - 97 LEGISLATIVE ASSEMBLY FOR THE AUSTRAL I A:\ CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Dunne on 20 June 2019: Ms Fitzharris took on notice the following questions: Ref: Hansard Transcript 20 June 2019 Page 550 In relation to: ICU beds: (a) How many ICU beds are there at Calvary; (b) How intensive are those beds; and (c) How many ICU beds are there in the territory in total? Ms Stephen-Smith: The answer to the Member's question is as follows:- (a) There is physical capacity for 10 Intensive Care Unit {ICU) beds at Calvary Public Hospital Bruce (CPHB); (b) Inpatient Critical Care beds at CPHB are a mix of ICU and High Dependency Unit beds depending on demand; and (c) The terrifory has physical ca pa city for 41 public ICU beds. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: \ Date: 2 h \ ,c::;,,_ By the Minister for Health, Rachel Stephen-Smith MLA Page 1 of 1 *Estimates - QTON No. E19 - 98 LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Ms Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Dunne on 20 June 2019: Ms McDonald took on notice the following question: Ref: Hansard Transcript 20 June 2019 Page 551 In relation to: ICU Beds and Staffing Numbers For every ICU bed, how many staff do you need? Ms Fitzharris: The answer to the Member's question is as follows:- Each Intensive Care Unit bed requires a minimum staffing of 1:1 over a 24/7 period. This equates to a recruitable 5.7 FTE which is inclusive of backfill and oncosts. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: By the Minister Page 1 of 1 *Estimates - QTON No. E19 - 99 .-.~-- ,."· l ; l.,;1_/;,. . LEGISLATIVE ASSEMBLY .., .,, FOR THE AUSTRALIAN CAPITAL TERRITORY - / , ~ SELECT COMMITTEE ON ESTIMATES 2019-2020 .\ ·s ,._. , , \\ , ."' Ms Ca ndice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, M s Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Dunne on 20 June 2019: Mr Wood took on notice the following question(s): Ref: Hansard Transcript 20 June 2019 Page 555 In relation to: Dental Health Services What is the waiting time for Dentures? Ms Fitzharris: The answer to the Member's question is as follows:- As of May 2019: • People who require full upper and lower dentures are waiting approximately eight months. • People who require partial dentures are waiting approximately 12 months. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: a h and Wellbeing, Meegan Fitzharris MLA Page 1 of 1 *Estimates - QTON No. E19 - LEGISLATIVE ASSEMBLY FOR THE AUSTRALIAN CAPITAL TERRITORY SELECT COMMITTEE ON ESTIMATES 2019-2020 Miss Candice Burch MLA (Chair), Ms Bee Cody MLA (Deputy Chair), Mrs Giulia Jones MLA, Ms Caroline Le Couteur MLA, Mr Michael Pettersson MLA ANSWER TO QUESTION TAKEN ON NOTICE DURING PUBLIC HEARINGS Asked by Mrs Giulia Jones MLA on 21 June 2019: Michael Manthorpe PSM took on notice the following question(s): Links on the Ombudsman website: Do you have data or analysis on how much the website is used, how often it is used and whether people find the information helpful? [Ref: Hansard Transcript [21 June 2019] [PAGE 662]] Michael Manthorpe PSM: The answer to the Member's question is as follows:- My Office monitors use of the ACT Ombudsman website (http://www.ombudsman.act.gov.au) to identify overall traffic to the site, as well as the most used resources: • Our home page has had 10,247 page views over the 6 months to 25 June 2019. This includes 4,164 unique page views by individual users. • The table at Attachment A provides a breakdown of the most commonly viewed pages, which reflect the core functions my Office undertakes for the ACT community (e.g. complaints, reportable conduct and freedom of information). My Office is currently re-designing our website to improve its useability and accessibility. The re designed website will include functionality to capture feedback on each webpage which can be used to make ongoing improvements. As part of re-design, we will engage in further useability testing, and also incorporate feedback obtained via our broader stakeholder engagement activities. Approved for circulation to the Select Committee on Estimates 2019-2020 Signature: Date: 1 D'f/1-Y 2..dJ&f By the ACT Ombudsman, Michael Manthorpe PSM Attachment A Most visited pages on the ACT Ombudsman website Table 1: Top 10 pages viewed over the last six months (up until 25 June 2019) Page visited URL Total Uniqu,,! age Average time Page Views i.e. spent on page Views indivio ual users) (in seconds) Main home page httQ:LLwww.ombudsman.act.gov.auL 10,247 4,164 22.84 Reportable Conduct Scheme landing page httQ:LLwww.ombudsman.act.gov.auLreQortable-conduct- 5,804 2,281 31.90 scheme Reportable Conduct Scheme resources httQ://www.ombudsman.act.gov.auLreQortable-conduct- 5,629 1,453 59.35 page schemeL resource-kit Freedom of Information landing page httQ:LLwww.ombudsman.act.gov.auLFreedom-of- 4,635 1,354 69.27 Information How to make a complaint -landing page httQ:LLwww.ombudsman.act.gov.auLmaking-a-comQlaint 2,953 1,143 27.39 Complaints that the Ombudsman can httQ://www.ombudsman.act.gov.auLmaking-a- 2,298 958 23.24 investigate comQlaint[comQlaints-the-ombudsman-can-investigate FAQs about the Reportable Conduct httQ:LLwww.ombudsman.act.gov.auLreQortable-conduct- 2,002 833 80.24 Scheme schemeLfreguently-asked-guestions Contact us landing page httQ:LLwww.ombudsman.act.gov.auLcontact-us 1,978 724 17.29 Contact details page httQ:LLwww.ombudsman.act.gov.auLcontact-us[contact-us 1,933 852 41.45 ACT Policing (AFP) page httQ:LLwww.ombudsman.act.gov.auLmaking-a- 937 371 45.35 comQlaint[comQlaints-the-ombudsman-can- investigate[australian-federal-Qolice Page 2 of 2