THE GLOBAL RESPONSE TO THE COVID-19 PANDEMIC

L E S S O N S I N C O M P A S S I O N , I N N O V A T I O N A N D R E S I L I E N C E Over 85 million cases. One hundred and ninety countries impacted. COVID-19 has created a Nearly two million deaths 1 global before and after moment THE TRUTHS REVEALED BY COVID-19

unprecedented in our Though on the frontline of the 2020 was a year unlike any The CAF Global Alliance exists other, with the COVID-19 COVID-19 response and more to champion and empower civil pandemic bringing attuned to the shifting needs of society by enabling bold, brave, unparalleled health and vulnerable communities than better giving around the world. economic devastation and any other sector, civil society has been an afterthought in the Our international network of lifetime shining an uncompromising official response around the 10 independent locally-led light on social inequality world: sidelined as a potential charities is united by a belief in around the world. strategic partner and overlooked the transformative power of civil as being in desperate need of society and committed to building During these unprecedented support to survive. a global generosity movement times, civil society’s unique to sustain and grow it across the role and value has never been This striking lack of recognition world. more evident. It has stepped has exposed three fundamental We use our international reach, up to plug critical gaps in the needs that we as a global deep local insights and decades official response and proved community have to meet in the of giving experience to inspire unequivocally that it provides future, and that will be explored a lifeline and quality of life for giving globally and increase We have to make it count in this report: its impact around the world. millions. • The need to champion This enables us to respond emergency solutions that are ambitiously and creatively to And yet, as the pandemic’s global in scale, nuanced by global crises and to effect positive devastating social and economic local, regional and national long-term change to transform impact continues to be revealed, need and that leverage, lives and communities. the ability of civil society to rather than sideline, civil for the good positively impact lives has never society organisations (CSOs) been more compromised or • The need for collective Join us to ensure that our post under greater long-term threat. advocacy of civil society and COVID-19 future is one with a the invaluable role it plays in vibrant civil society, powerful strengthening wider society giving and plentiful opportunity • The need to facilitate the at its core. giving that will support 1 John Hopkins University, national future civil society and public health agencies, 4 January 2021, enable us to emerge as a www.bbc.co.uk/news/world-51235105. more united, responsive and compassionate world. 2 3 49 million people will be pushed into poverty by the COVID-19 CIVIL SOCIETY: pandemic (worldbank.org) A FIGHT FOR SURVIVAL

The economic devastation At the same time as shielding The result? At a time when their COVID-19 has wrought society’s most vulnerable services have never been more has been absolute. But groups from the brutal impact acutely in demand, millions of of the pandemic, CSOs have CSOs across the world have the global response to the found themselves on the battle economic fallout has been been bearing the full brunt of unprecedented logistical, lines and fighting for survival: selective. operational, political and financial challenges: Across 122 countries, 94% of While the need to shield the non-profits say they have been • Nearly all have had to adapt business sector from the full negatively impacted by the to new ways of delivering brunt of the pandemic’s impact pandemic with 73% seeing a critical support services has been prioritised in economic significant reduction in donations 2 • Many have had to overcome A GLOBALLY CRITICAL NEED bailouts, the need to protect acute staff and volunteer the livelihoods of charities Charities in the UK have seen shortages and community organisations demand for their crisis services • The majority have seen their 3 operating on the frontline of increase by 36% funds radically depleted and the response has been largely fundraising abilities severely COVID-19 has been Across the 10 countries comprising our own Global overlooked. Globally, more than 60% of curtailed charities have had to eliminate humbling in its disregard Alliance nearly three quarters of a million people have • A huge number have seen Few countries or governments or suspend regular programme for geography and . lost their lives. the funds they depend services 4 have adequately recognised the It has impacted six of our on diverted overnight to (COVID-19 Worldwide Dashboard, WHO, fundamental strategic role highly seven continents and the centralised, often government 78% of African civil society January 2021). experienced CSOs are playing, world’s richest country has operated, emergency organisations believe COVID-19 will or could play, in the pandemic recorded the world’s highest funds. In Turkey, the state have a devastating impact on their response; and fewer still have 5 The economic toll has been as devastating as the has become collector and sustainability coronavirus death rate. acknowledged their enduring physical one with the equivalent of 245 million full time distributor of all COVID-19 contribution to society and the aid and demanded central One in four charities across the It has overturned concepts jobs predicted to have been lost by the end of 2020. gaping hole their absence could approval for all response world anticipate their of the vulnerable south and (UN International Labour Organisation). create. efforts and in , the organisation having to close within privileged north and thrown 6 1 12 months. into sharp relief the increasingly Estimating Philanthrophic Capital in India government-created PM “The current episode has already seen by far the fastest and FCRA Funding, Centre for Social Impact and unpredictable and global nature , Ashoka University CARES fund diverted of humanitarian crises. steepest downgrades in global growth forecasts on record.” 2 CAF America: The voice of charities facing funds away from existing COVID-19 worldwide, vol 2 community organistions with Ayhan Kose, Prospects Group Director. 3 (CAF charity coronavirus briefing, June 2020) 4 CAF America: The voice of charities facing some losing up to 50% of COVID-19 worldwide, vol 2 their funding 1. 5 ALNAP, May 2020 6 CAF America: The voice of charities facing 4 COVID-19 worldwide, vol 5 5 A BLUEPRINT FOR FUTURE SUPPORT

Around the world governments scheme eligible to all CSOs • Unlocking the full potential and infrastructure organisations with a 15% reduction in of giving by embracing and need to work together to turnover (compared to a 30- facilitating giving in its widest remove barriers and become 50% reduction in turnover for sense - from the giving of powerful enablers of global ‘for profits’) time and goods in kind to the THE LESSONS TO BE LEARNT generosity and a thriving civil • Incentivising giving by proliferation of micro and society by: decreasing administrative, informal giving that social fiscal and tax burdens media has enabled. • Recognising civil society as • Simplifying the eligibility an integral strategic partner, criteria for giving incentives, rather than as competition or to encourage the creation of To discover more about how we just an ‘on top of state’ crisis a wider generosity movement can collectively release the full The ‘hit pause’ approach As we reflect on the lessons of response facilitator. (A global • Stimulating corporate giving potential of civil society’s impact, taken by governments the COVID-19 pandemic, we have survey of CSOs discovered by making it safe, speedy and see our freely available reports: across the world to the a unique opportunity to review almost half were not working rewarding work of charities and CSOs our collective understanding with government during the • Facilitating cross border COVID-19: The effect on global has been both deadly of civil society’s value, and how pandemic.) 1 giving to enable the civil society and telling, exposing a best to support and leverage • Supporting civil society with international responses https://www.cafonline.org/ its expertise and impact in the fundamental disregard for tailored stimulus packages. In needed to address the about-us/global-alliance/ future. times of crisis, governments increasingly complex global coronavirus-effect-on-charities- the pivotal role civil society must recognise the unique challenges ahead globally. plays in supporting wider needs of the charitable sector • Encouraging flexible giving society and in achieving the and respond with bespoke by creating frameworks of Giving Civil Society the Right ambitious UN Sustainable support that helps ensure accountability around the Response: Development Goals (SDGs). its survival. In for more agile, unrestricted giving www.cafonline.org/about-us/ instance, the government patterns to have emerged global-alliance/global-responses- made its wage subsidiary during the COVID-19 crisis to-covid-19

1 Global survey of CSOs by WINGS

6 7 RESPONDING TO REAL TIME USING OUR KNOWLEDGE TO NEEDS HIGHLIGHT RIPPLE IMPACTS Each year, we amplify the impact of over Regular pulse checking across In the early stages of the £700 million / US$961 the sector via research and pandemic governments and the close links with numerous front philanthropic sector directed million of donor funds, line organisations, enables us resources towards health and to support charities, to connect donors around the emergency services. However, community organisations world with the CSOs having the over the medium to longer and social enterprises in greatest impact, in the hardest hit term this focus has come at the over 100 countries. 1 communities. expense of addressing wider societal impacts of the pandemic. During the pandemic CAF Using our local knowledge and During the COVID-19 pandemic America has led the development relationships we have been able BCause, our Global Alliance of an extensive global database of to highlight ripple needs including partner in Bulgaria, facilitated not-for-profits responding to the food insecurity, increased national giving via the easy to use crisis, to facilitate rapid giving in domestic violence and mental digital platform Platformata, that response to real time needs. health issues - often before they corporates including Experian and come to public consciousness. A1 encouraged their employees to As a result, on the day that Italy donate through. passed in COVID-19 deaths, By doing so we can encourage CAF America was able to make more strategic and creative giving While in the UK, CAF has amplified a $200,000 emergency grant, that supports a wider range of giving impact by being the UK advised from PepsiCo, to the issues. In the UK for instance, partner of choice to enable tax Italian Red Cross in support of we have awarded over 1,250 effective donations to support the emergency services, testing and emergency grants totalling over World Health Organisation. medicine. £6.5m to organisations from foodbanks to bereavement and FACILITATING CROSS-BORDER community outreach services, GIVING enabling them to continue their critical work. Governments around the world A CHAMPION OF CIVIL SOCIETY have closed their borders as the PROVIDING THE pandemic has taken hold, but INFRASTRUCTURE TO MAKE the global nature of the crisis GIVING GO FURTHER has made it crucial to facilitate

the cross-border flow of giving to Our giving expertise, developed reach the hardest hit communities. with decades of experience, enables us to make giving easier CAF America’s expedited ADVOCATING FOR CIVIL PROVIDING PRACTICAL and increase its impact, which in Our mission as the CAF grantmaking programme has SOCIETY ORGANISATIONS ON A GUIDANCE TO THE turn encourages future giving. Global Alliance is to rapidly distributed emergency GLOBAL STAGE PHILANTHROPIC SECTOR empower an independent COVID-19 grants through Global civil society and enable the Alliance partners including: Over the course of the pandemic We have used our regulatory giving that can sustain it to $130,500 through CAF India, we have undertaken global and compliance expertise to guide Check out our Global Alliance COVID-19 impact reports from around the $620,000 through CAF , thrive and make a positive deep local research across the the philanthropic sector away world: $476,000 through CAF Canada difference. Global Alliance * to understand from restricted funding to provide Global perspective: https://www.cafonline.org/about-us/global-alliance/coronavirus-effect-on- $240,000 through Good2Give the challenges experienced more useful general support charities-globally in Australia and over $2million Our partners work together to by charities and community funding during this time of Research from Russia through CAF in the UK. 2 build a generosity movement organisations during the immediate need. http://cafrussia.ru/page/NGOs_staying_alive locally and globally – motivating pandemic. Research from the UK Established international giving society to give more effectively to We have also shared tools with https://www.cafonline.org/about-us/publications/2020-publications/uk- infrastructure, combined with on transform lives around the world. donors to enable them to change giving-2020 By shining a light on their Research from Turkey the ground expertise to advise predicament and bringing it to past grant arrangements to allow https://www.tusev.org.tr/usrfiles/images/THE_IMPACT_OF_COVID-19_OUTBREAK_ We do that by: on local financial and operational the attention of governments, charities to modify programmes ON_CIVIL_SOCIETY_-_II.pdf challenges and real time needs, global media and donors we have and shift funds to where they’re CAF America: facilitates due diligence and been able to publicise the critical most needed. The voice of charities facing COVID-19 worldwide’ a series of reports available at: https://www.cafamerica.org/covid19report/ ensures giving speed and impact. need for positive fiscal measures,

tax relief and donor flexibility to 1 https://www.cafonline.org/about-us/media-office-news/caf-grants-record-702-million-to-charities ensure the sector’s survival. 2 In total, CAF America granted more than $69.8 million USD in global COVID-19 relief by December 2020. 8 9 WHAT BEING A GLOBAL ALLIANCE MEMBER MEANS...

‘What we are seeing is a huge THE BENEFITS OF A amount of outreach and best practice sharing. Collaborative GLOBAL APPROACH learning has become increasingly important over the past year and it’s global, which is empowering each of our partners to amplify their impact.’ Michael Mapstone, Director of External Affairs and Global Engagement, CAF

Our international network Each of our partners works ‘Being a Global Alliance partner Being part of the Global Alliance is What makes us different: of partners works across independently but benefits reassures big corporates that we have significant to multinational corporate the international presence, flexibility donors and offers real reassurance – With a network spanning six continents six continents, empowering from: • CAF’s respected heritage and credibility needed to realise particularly during a crisis when many and partnerships with Transnational us to develop a valuable ambitious CSR strategies. are donating for the first time, or and expertise in the giving Giving (TGE), the UN Foundation global perspective during an when grant making needs to be sped landscape international crisis. They trust our validation system and up to meet acute needs.’ and WHO, the CAF Global Alliance helps • The efficient and robust due the fact that we’ll get funds CAF Southern collect and distribute millions of pounds diligence processes for which to where they’re needed most, rapidly worth of resources globally. Crucially it also enables this CAF is renowned and effectively.’ ‘Being part of the Global Alliance response to be multi-layered • The ability to connect local CAF India enables us to facilitate payments from – at once international and donors with impactful overseas donors to Russian CSOs in The difference we make: also nuanced by countries’ programmes around the ‘Being part of an international alliance an environment in which that kind of Together, our partners have raised unique local needs, political world brings us the credibility funding is challenging. to start an emergency fund and raise over $10million USD to help vulnerable environments and fiscal and • The profile and lobbying funds with national and international This type of international transit families facing food and medical societal challenges. influence that being part of companies. of funds is becoming increasingly shortages, frontline workers in need a respected international important as international network brings We are also able to build on each companies centralise their corporate of protection and hundreds of small • The support and collective others’ experiences to increase giving giving from head offices based outside charities doing essential work while learning opportunities that impact.’ Russia.’ facing unprecedented financial IDIS, Brazil come with being part of a CAF Russia challenges. network of leaders in the giving landscape. 10 11 AMOUNT RAISED A UNIQUE NEED A UNIQUE RESPONSE

GLOBAL ALLIANCE IN ACTION: CAF RUSSIA In Russia, the challenges of the Collaborative work with Global pandemic were complicated by Fundraising efforts in Alliance partners including CAF AN INTERNATIONAL RESPONSE the regional differences within America, enabled CAF Russia Russia focused around the country. to facilitate payments of funds the well established advised by overseas donors. This NUANCED BY LOCAL NEED giving initiative, While , St Petersburg gave Russian CSOs access to and other big cities were seen as much needed wider international GivingTuesdayNow. being the most populated and at funding, that as a result of RUB 9,155,000 / risk locations, remote and rural CAF Russia’s on the ground US$119,930 / £87,800 areas that sometimes lacked the knowledge, could reach those AMOUNT RAISED A UNIQUE NEED A UNIQUE RESPONSE resources to fight the pandemic, most in need. was raised within the first were often overlooked in terms of CAF AMERICA COVID-19 hit the US hard and CAF America focuses on month and by December attention and support. Capitalising on CAF’s decades of quickly became a politically international grantmaking and 2020, RUB 100,778,000 / giving experience and renowned CAF America received In addition, the emergency contentious issue, with the during the crisis created a US$1.3 million / £996,600 due diligence processes, Russia contributions from country divided on the gravity of unique international COVID-19 response mechanisms enabled was also able to set up a Rapid over 30,000 individual, the virus. database of CSOs operating on had been raised. by the government were reluctant Response Mechansim to fast- to receive overseas funding, corporate and trust the frontline of the pandemic track all funding decisions. With no coordinated response response to facilitate cross- making it challenging for donors donors. In the first month from federal government, border giving. outside the country to contribute CAF America made emergency efforts were led by to the Russian response. 23 COVID-19 grants local and state officials, leading to This enabled the connection of a fragmented picture across the hundreds of individual donors, totalling $3.5 million to 12 country. foundations and corporates countries including the with CSOs across the world in USA, and by December Many frontline workers were left need of funds to carry out their facing critical shortages of PPE emergency work. 2020 it had made 33,000 and medical equipment; and grants totalling US$69.8 without a meaningful central Grants were made to many million/£51 million to 113 hardship relief package many local grassroots organisations, of the wider economic, social countries. as well as to large humanitarian and mental health challenges organisations such as the Red created by the pandemic went Cross in Italy and the Akshaya unaddressed. Patra Foundation in India, which provided free meals to homeless people and migrant labourers What makes us different? during the crisis. Our international network and renowned due diligence frameworks CAF America also played an influential role in understanding facilitate complex cross-border giving. the impact of COVID-19 on the finances and operations of thousands of charities across the world, and used its unique The difference we make: platform to advocate for their critical need. In emergency situations we can work with our partners across the world to identify critical real time needs. We then connect the dots and get funds to where they’ll have the greatest impact, regardless of how complex the local financial and political infrastructure is.

12 13 Over the last 25 years – during times of crisis and calm – the CAF Global Alliance has collaborated THE DIFFERENCE WE MAKE: LEARNING, across its international network to stimulate INNOVATION AND COLLABORATION IN ACTION effective, impactful giving, that makes a real difference to the lives of milions across the world.

LEARNING IN ACTION: WORKING TOGETHER TO EMPOWER CIVIL SOCIETY TO THRIVE

Across our alliance we are always striving for new, more powerful ways to enable giving and increase its impact. We constantly share our learnings with charities of all sizes across the world. Why INNOVATION IN ACTION: By supporting the fund with EXPERIENCE IN ACTION: SPEED COLLABORATION IN ACTION: The new law enforces not check out our popular Giving STIMULATING A GENEROSITY an extensive communications EMPOWERED BY RIGOROUS WORKING TOGETHER TO transparency of how funds are Thought podcast or educational MOVEMENT campaign and partnering DUE DILIGENCE FRAMEWORKS PROTECT DONORS used, and protects funds from webinars today? with organisations including potential liabilities, creating a During the COVID-19 crisis, IDIS Movimento Bem Maior and With an internationally For decades Brazil’s giving positive legal environment for https://www.cafonline.org/ – our partner in Brazil, launched BSocial, IDIS ensured a high renowned due diligence process landscape was severely giving. about-us/blog-home/giving- its first-ever emergency response profile for the giving platform underpinning funding decisions hampered by the lack of an thought/podcasts-from-giving- fund, building on the experience throughout the pandemic. and providing reassurance to adequate endowment law https://www.cafonline.org/ thought of partner countries across the donors, CAF Russia was able to to protect donors and CSOs. about-us/global-alliance/case- network. The fund was such a success as get a third (32.7%) of funds out to Building on the experience of studies/endowment-law-in- https://www.cafamerica.org/ a stimulus to giving, that a similar frontline support projects within CAF in the US and UK, IDIS, our brazil/ webinars/ online giving platform has been 72 hours. partner in Brazil, was able to created to raise funds to help create a movement of over 60 combat violence against women organisations to successfully and girls in Brazil. advocate for a change in endowment law.

14 15 AMOUNT RAISED A UNIQUE NEED A UNIQUE RESPONSE GLOBAL ALLIANCE IN ACTION: CAF In the UK, a government backed Charities needed emergency furlough scheme protected many access to unrestricted funding to AN INTERNATIONAL RESPONSE CAF launched its own individuals from the full impact survive so CAF launched the CAF emergency fund to of lockdown, but charities – and Coronavirus Emergency Fund support UK charities particularly smaller organisations in March as a rapid response NUANCED BY LOCAL NEED with lean reserves – were left programme. adversely impacted by dangerously exposed. the crisis and associated To date, over 1,250 grants lockdowns. The fund was At the start of lockdown, over a totalling over £6.5m have launched with £5m of its third (37%) of UK charities told been awarded to a wide range AMOUNT RAISED A UNIQUE NEED A UNIQUE RESPONSE us they would only be able to of organisations, from those funds repurposed in line operate in their current form for providing frontline emergency IDIS, BRAZIL Brazil was one of the countries IDIS, our Global Alliance partner with donor wishes, and a six months or less without help, services, to those whose most significantly impacted by The Emergency Health in Brazil, was the first to officially further £1.5 million was while over half (54%) told us they fundraising capabilities were COVID-19 from the start of the support the national public health would only survive as they were hampered. CAF also launched a Fund Coronavirus Brazil, pandemic. Although its national system through the creation raised within six months. for a year. range of webinars and resilience launched by our partner public health system is widely of The Emergency Health Fund resources to help charities considered to be a leading model IDIS, in partnership with Coronavirus Brazil, in partnership survive, adapt and thrive during in terms of universal access, it with Movimento Bem Maior the pandemic and beyond. Movimento Bem Maior was insufficiently equipped to and BSocial. The high profile and BSocial raised over cope with the demands placed fund drew donations from In addition to supporting charities US$8 million / £5.8 million on it. corporates including TikTok and What makes us different? impacted by the pandemic, CAF SulAmerica, as well as thousands also assisted the impressive from over 10,000 donors The pandemic also highlighted of individuals. As a charity we understand the pressures collaborative giving efforts made by December 2020. the country’s deep social by the UK’s corporate sector. inequalities, with significantly The establishment of a weekly millions of charities, social enterprises and higher contamination and death technical committee to assess It supported the healthcare rates among Brazil’s poorer and approve emergency grant community organisations around the world sector’s creation of the ‘Patient population, who were also the applications from hospitals, face. Organisation Recovery Fund’ to most adversely impacted by enabled IDIS to get funds to provide emergency unrestricted unemployment. the frontline at speed. It also grants to patient organisations partnered with local hospitals across the UK and aided the To compound these challenges, working at the coalface of the The difference we make: Association of British Insurers a lack of government support to crisis to distribute tests, PPE and with the set up and running of the stimulate donations, coupled with medical equipment bought using Because of our decades of giving experience, ‘COVID-19 Support Fund’ which donation taxes varying from 2-8% emergency fund donations. drew donations of over £100 between states, made raising the renowned research and relationships with million from 36 companies. funds to meet emergency needs High profile drugstore network challenging. Raia Drogasil also turned to IDIS thousands of CSOs around the world, donors to leverage its due diligence and operational expertise to oversee trust us to advise them on where their giving the direct donation of over US$ 5 million to non-profit hospitals can have the greatest impact. In a crisis this across the country in the most impactful way. enables us to inspire creative, broader giving.

During the COVID-19 pandemic the creation of dedicated charity resilience funds helped support hundreds of charities so they could continue their vital work.

16 17 AMOUNT RAISED A UNIQUE NEED A UNIQUE RESPONSE

GLOBAL ALLIANCE IN ACTION: GOOD2GIVE Whilst Australia has a strong Good2Give, our Global Alliance culture of giving, the onset of In Australia and New partner in Australia and New AN INTERNATIONAL RESPONSE the COVID-19 pandemic came Zealand, focused its efforts on Zealand, 90% of immediately on the back of the facilitating corporate appeals and COVID-19 donations country’s catastrophic January managed grant programmes. NUANCED BY LOCAL NEED came from corporate 2020 bushfires and saw some Australia Post’s Community donor fatigue set in. Grants programme offered grants grant programmes rather of up to $10,000 to community than individuals. By the Compounding this, border projects supporting end of 2020 programmes closures and lockdowns mental health initiatives. AMOUNT RAISED A UNIQUE NEED A UNIQUE RESPONSE detrimentally impacted Australia from Australia Post, Accor and New Zealand’s tourism, Accor’s COVID-19 special purpose CAF SOUTHERN AFRICA With only 16% of the South CAF Southern Africa knew that Hotels and Facebook, aviation and retail sectors, with fund, Accor ALL Heartist Fund, African population having access emergency aid needed to reach R 5 million / US $318,000/ amongst others, had some corporates scaling back supported their employees, to medical insurance, the majority affected communities quickly their CSR strategies as a result. contributed AUD $7.2 for which Good2Give verified £236,000 plus 4000 relied on the significantly under- to contain the spread of the and distributed payments to litres of hand sanitiser resourced public health sector virus. Through an extensive million / £4.1 million to thousands of Accor employees was contributed during the pandemic. communications campaign it emergency projects. throughout the Oceanic region. was able to raise awareness of by Oppenheimer In addition, with one in eight its emergency fund amongst Being part of an international Generations Foundation. households being located in potential recipients and alliance facilitated international, informal, cramped settlements partners. This facilitated the cross border donations with the without access to running effective distribution of 100% of CAF Southern Africa CAF America Expedited Giving water, the basic hygiene and emergency funds and provisions Programme contributing partnered with quarantine measures needed to within four weeks. AUD$240,000 to struggling the Oppenheimer effectively contain the spread of Australian COVID-19 couldn’t be practiced Partnering with established Generations Foundation charities contributing to the by a significant proportion of the networks enabled CAF Southern frontline response. Emergency Food Aid grant population. Africa to reach the families programme, working and communities that needed with 20 registered not- help most. Working with local education organisation Gumption for-profit organisations, Science Advancement, helped to distribute supplies CAF Southern Africa distribute to hard to reach food hampers to those struggling to provide for their families. And communities at speed. working with the Eye of the Tiger What makes us different? Academy enabled CAF Southern Africa to provide academy families As an international network with independent country partners, we with PPE to ensure protection in environments in which social have the benefit of a broad international perspective coupled with distancing was impossible. deep, practical local knowledge and networks. In addition CAF Southern Africa used its expertise and networks to empower local corporates to The difference we make: make a positive difference quickly. It managed the emergency Our infrastructure expertise combined with our established local contributions made by Sasol’s employees and helped distribute connections enables us to respond rapidly in emergency situations, these funds at speed to 10 not- for-profit organisations selected coordinating the dissemination of critically needed food, medical and by Sasol’s employees. survival provisions into otherwise hard-to-reach areas, to maximise giving impact.

18 19 AMOUNT RAISED A UNIQUE NEED A UNIQUE RESPONSE

GLOBAL ALLIANCE IN ACTION: BCAUSE With a widespread feeling that BCause responded by utilising the government response to the BCause, our partner dedicated online giving platform, AN INTERNATIONAL RESPONSE crisis was slow and ineffective, Platformata, to raise emergency in Bulgaria advised local hospitals across Bulgaria funds for necessary medical corporates, helped struggled with a lack of adequate equipment. Within weeks, NUANCED BY LOCAL NEED fundraising charities protection and medical supplies. 200,000 protective masks, 10,000 medical overalls and 10 medical and groups and utilised ventilators had been distributed the Platformata.bg and across 80 hospitals. DMS giving platforms to AMOUNT RAISED A UNIQUE NEED A UNIQUE RESPONSE Many volunteers were also stimulate giving. Over inspired to support the In India, as in Brazil, an At a strategic level, CAF India CAF INDIA 270,000 corporates and emergency campaign with offers already overstretched health engaged with the planning body of help which BCause helped co- INR 9,09,68,782 / US$12.3 infrastructure was pushed to near of the government of India to private donors donated ordinate. million / £9.1 million breaking point by the COVID-19 advocate for impacted CSOs over €1.5 million / US$1.8 crisis. and the tailored support they had been contributed to million / £1.3 million by Electric car sharing company needed to continue their frontline December 2020. SPARK distributed medical CAF India’s Emergency The pandemic also compounded response work and wider societal equipment to hospitals free the daily struggle to access outreach. Response Fund by the of charge, while another jobs, food and education, with first month with INR volunteer group developed an many more millions pushed into On a practical level, by leveraging innovative prototype for printing 17,35,00,000 / US$ 23 poverty as a result of the informal its extensive network of CSO protective helmets using 3D million / £17.4 million employment sector being relationships and employing CAF’s What makes us different? printers, enabling the creation of decimated by COVID-19. rigorous due diligence processes, contributed by December Our Global Alliance partners are protection for 10,000 frontline CAF India was able to use funds 2020. medics. Compounding these issues, from domestic and foreign independent but also work many smaller CSOs – typically donors to get essential supplies Throughout the crisis BCause those most able to help hard-to- out to those most in need within collaboratively - sharing contacts, also worked alongside its reach communities – were left the first weeks of the pandemic established network of CSO facing their own crisis as a result hitting. experience and learning, to amplify the partners to distribute protective of a drop in donations and an wear to community workers, overnight diversion of funds to Work with NGOs such as Yuva impact of giving at local and international elderly people in remote towns the government-run PM CARES Unstoppable, Humanitarian Aid and residents and workers in emergency fund. International (HAI) and Centre for levels. domestic violence shelters. Youth and Development Activities (CYDA) helped get PPE to frontline And when a number of frontline medical and sanitation workers. medical workers and teachers Partnerships were also struck The difference we make: with young families lost their lives with organisations reaching out to the virus, BCause teamed up to families of daily wage workers, Knowledge sharing across the alliance with ‘For the Good’ Foundation who were left without an income to start a ‘Fund for the Children during the lockdown. enables nimble innovation underpinned of Heroes’ – launched with by the credibility the established CAF donations from Isobar Commerce Working in this way, by December Bulgaria and Ubisoft – to support 2020, CAF India had supported brand brings. BCause was able to build on the children they had left behind. 50 local implementation partners, enabling them to reach a Australia’s recent experience of creating a population of 2.6 million people in need, over 19 states. rapid response online donation platform to ensure their emergency digital platform inspired confidence in donors, partners and beneficiaries.

20 21 ‘It’s been scary to see the hardship, but it’s been ‘For our business, in times of crisis, it is crucial incredibly rewarding to see the thank you emails that we quickly step up and support the coming through and know we’ve been able communities in which we live and work. During to support our most hard hit team members this unprecedented time, Marsh has financially across the Pacific region.’ supported a number of charities who are assisting the most vulnerable, and committed Marc Bennie, General Manager, Indigenous a donation to the CAF Coronavirus Emergency Programs and Community Investment at Fund for charities to access. Accor (working with Good2Give, CAF Global Alliance partner in Australia). CAF offers a seamless process, so that donations reach charities at the time when they are We decided to focus our initiative to fight needed most.’ the pandemic through IDIS, because of their professionalism. Their expert, robust and agile Helen Lam, Head of Social Impact, Marsh response, leaves us with peace of mind and with UK&I (working with CAF in the UK). the certainty that the resources will reach where they are needed most.’ ‘Working together with our partners BCause Foundation, Citi in Bulgaria stepped up for our Antonio Carlos Pipponzi, President of the communities. We are particularly proud of the Board of Raia Drogasil (working with IDIS, CAF high level of employee engagement. Through Global Alliance partner in Brazil). BCause Foundation’s payroll giving programme our employees rose to the occasion and made donations in aid of critically needed PPE and ventilators. We also provided much needed support to vulnerable families directly hit by the social and economic impact of the pandemic.’ A NEW ERA FOR CORPORATE GIVING Galiana Tomova, Citibank, Bulgaria (working with BCause, CAF Global Alliance partner in Bulgaria).

While COVID-19 brought Three quarters (77%) provided With remote working becoming BIGGEST CHALLENGES TO devastation to many immediate relief funding, while the norm for many corporates CORPORATE GIVING commercial sectors, corporates two thirds (65%) moved from during 2020, there was also Corporate giving: The difference we make across the world stepped up restricted to unrestricted giving a significant 33% increase in While the pandemic proved to be During the COVID-19 crisis we worked with hundreds of corporates across the to meet the critical need they and offered to change grant companies seeking to engage a significant stimulus to corporate Global Alliance to make the process of giving simple and rewarding for them could see around them. purposes in order to redirect their employees in determining generosity, many challenges – and positive and impactful for their beneficiaries. funds to where they could CSR strategy – signaling a new both old and new – presented 72% of corporates surveyed achieve immediate or significant recognition of the impact CSR can themselves to organisations had increased their impact. have in building solidarity and wanting to give: We do this by: contributions to charities, motivation at a time when teams •Using our broad international perspective, combined with on-the-ground with a quarter giving between The pandemic has also shifted are geographically fragmented. •During the COVID-19 crisis over local expertise to identify the most critical real time needs, where their 10–25% more. perspectives, with one in six a third (37%) of grantees were contribution can have the greatest impact corporates broadening the Employees also demonstrated an unable to undertake their usual •Guiding them through the due diligence process and helping them overcome During the pandemic corporates geographic focus of their giving increased desire for direct giving services because of suspended not only gave more but to meet international needs. involvement with CAF Give As You programmes or operations any financial, economic and political barriers demonstrated their willingness Earn donations up 11% year-on- •A quarter (24%) of corporates •Using our expertise to help them ensure that they give in the most to be adaptable in response to year in the UK. found it challenging to conduct financially effective way acute and shifting needs. adequate due diligence in a timely •Helping them use their CSR strategies to give positive momentum to their To find out how to set up and manner during the crisis wider strategic aims, promote teamwork and instil a strong giving culture. promote an effective Give As You •20% found it difficult to identify All stats included on page 22 and 23 are from the CAF America series: Earn scheme, go to: new grantee partners. The voice of charities facing COVID-19 worldwide. www.cafonline.org/giving-as-a- company/engaging-employees/ 22 caf-give-as-you-earn/toolkit/ 23 downloads A HUGE THANK YOU TO OUR HUNDREDS OF CORPORATE PARTNERS ACROSS THE GLOBAL ALLIANCE

24 25 SURVIVE. ADAPT. THRIVE

We know all about how critical resilience, innovation and flexibility are to survival – particularly when times are tough. That’s why we share our insights and expertise freely. Why not explore some of our dedicated resilience resources to turbo charge your mission, giving and impact over the challenging months ahead…

1. How to collaborate with other organisations and charities During challenging times creative collaborations can boost your funds and the benefits you deliver immeasurably. Discover where to start and the key factors you need to take into consideration with Michael Mapstone, Director of External Affairs & Global Engagement at CAF www.cafonline.org/charities/resilience/adapt/how-to-collaborate (5 min watch)

2. Top tips for writing a good grant application Writing funding or grant applications that make a winning case is more critical than ever before. Find out how to stand out from the crowd with Monica Brown, Head of Charity Advisory at CAF RESILIENCE AND INNOVATION www.cafonline.org/charities/resilience/survive/how-to-write-a-great-grant-application (5 min watch)

IN ADVERSITY 3. Help make donating simple for your donors Our CAF Donate platform is used by 6,500 charities worldwide and makes it easy for people to give wherever they are. Discover how straightforward and rewarding it can be to make the step into the world of digital donations During the unprecedented AGILITY IN ACTION We work with over www.cafonline.org/charities/caf-donate COVID-19 crisis economic Our research with CSOs across uncertainty and challenging the world highlighted a nimble 88,000 charities conditions forced many and creative response to the around the world 4. Nailing your mission statement charities to diversify their crisis that will ultimately help helping them to In a time of recession, donors need to understand more than ever what makes your work income streams and ensure the survival of civil society: so vital. Find out how to bring your purpose to life with Beth Clarke, Programme Manager at programme delivery. raise, manage and • One in five CSOs CAF optimise the funds We have seen the worst of times have developed new www.cafonline.org/charities/resilience/thrive/how-to-write-mission-statement but we have also seen the best collaborations they need to do their of times, with collaboration and • Two in five have found (5 min watch) creativity fuelling innovation at innovative new ways to amazing work. a speed driven by the external deliver a critical service environment. • A quarter have found new 5. How to prove your impact ways to reach beneficiaries. Being able to demonstrate your impact has never been more important. Find out how you can capture the imagination of potential donors with compelling case studies, with Ben May, Charities Marketing Manager at CAF. www.cafonline.org/charities/resilience/adapt/how-to-prove-your-impact (10 min read)

26 27 Looking to contribute to the world’s growing generosity movement? Wanting to effect positive change?

Start your journey with us today… [email protected] +44 (0) 3000 123 000

To find out more about the Global Alliance’s response to the COVID-19 pandemic go to: www.cafonline.org/covid-19-support/covid-19- giving-globally