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Download the App Now THE MAGAZINE OF THE LEAGUE MANAGERS ASSOCIATION ISSUE 40 | £7.50 VALUES, DISCIPLINE, SELF-BELIEF PHIL NEVILLE, ENGLAND WOMEN’S MANAGER EXCELLENCE THROUGH INSIGHT FROM THE EDITOR As this edition hits desks and doormats, the FIFA Women’s The League Managers Association, St. George’s Park, National Football World Cup 2019 will be well underway, with Phil Neville’s Centre, Newborough Road, Needwood, Lionesses aiming not only to top their third-place finish in Burton upon Trent, DE13 9PD The views and opinions expressed 2015, but to come away victorious. by contributors are their own and not necessarily those of the League Having won the SheBelieves Cup earlier this year, the side go to France Managers Association, its members, emboldened and ready to work their socks off, but Neville knows first hand officers or employees. Reproduction there needs to be something to counter the intense pressure of tournament in whole or in part without written football. “They need to breathe, to enjoy the experience and create memories permission is strictly prohibited. that will last a lifetime,” he says. www.leaguemanagers.com Neville leads his players with understanding and empathy, but as we discover in our cover feature, he has high expectations in terms of professionalism and work ethic and never dons kid gloves. “Very early on, I explained my vision and Editor Alice Hoey values to the players,” he says. “For six-to-eight months we reinforced our [email protected] core messages every day, the standards we expected, the intensity we wanted in training, our winning mentality.” Editor for LMA Sue McKellar [email protected] Of course, a winning mindset is about more than self-belief and discipline. In our Editorial contributor for LMA Perspectives feature we explore just some of the many facets of performance Mark Farthing psychology, with Consultant in Emergency Medicine Chris Turner among those [email protected] to give his view. “We need to be compassionate and understanding of one Publisher Jim Souter another,” he says. “That’s so important, because people die in our trauma room [email protected] and you can spend hours at night navel-gazing about what you might have done differently or better.” It’s a sentiment that chimes just as clearly for football Design Sarah Ryan [email protected] managers; great teams support one another through thick and thin and help to keep their winning mindsets on track. Commercial director Alex Smith [email protected] As we enter that all-important phase of reflection and reassessment it’s Business development consultant worth asking whether you’re doing everything you can to engender an all-for- Adam Tarrant one mentality among your teammates. Perhaps there are other resources and [email protected] approaches you could try that might help them up their game, psychologically Photography as well as physically. Action Images If you have any thoughts, ideas or feedback on the content here do get in touch. Illustrations and images www.istockphoto.com / Flaticon.com ALICE HOEY EDITOR You | Your Team | The Game | The Industry | 01 FROM THE CHIEF EXECUTIVE The LMA Annual Awards Dinner in is a daily inspiration to everyone at the LMA. May provided the LMA and its This remarkable season of domestic achievements, led members with the opportunity to by talented and passionate managers, also culminated in four English teams competing for the two European celebrate individuals across the cup finals. Maurizio Sarri’s Chelsea brought back the Europa League trophy from Baku and Jürgen Klopp guided leagues who achieved their Liverpool to their sixth European Cup win, becoming the ambitions during the season. fourth Liverpool manager to lift European football’s biggest club trophy. The LMA Manager of the Year award was presented Over the last 12 months we have delivered more than to Chris Wilder, who secured automatic promotion to ever to our members, with 128 members having accessed the Premier League with his boyhood club, Sheffield our expanding 1-to-1 Career and Personal Development United. With his third promotion in four seasons, Chris programme. We delivered 37 unique and inspirational has shown a remarkable and consistent level of elite LMA Institute events and conducted 206 LMA Wellness leadership performance. assessments and consultations. Our world-class legal team supported over 140 members and provided guidance Pep Guardiola, meanwhile, received the Premier League and advice to a further 120 coaches, while 21 students Manager of the Year award sponsored by Barclays for are set to graduate from the 2018/19 LMA Diploma guiding Manchester City to their stunning defence of the in Football Management following an intensive and Premier League title; the race to the finish with Liverpool challenging year of study. All of this has been supported will undoubtedly have secured a place in football folklore. by our valued corporate partners who, collectively, have accessed over 170 LMA Ambassador appearances. Arsenal’s Joe Montemurro was named The FA Women’s Super League Manager of the Year for his all-conquering In football, summer affords some time to rest and reflect, season; Karen Hills was voted by her peers as The FA but thinking quickly moves to planning and preparation Women’s Championship Manager of the Year; Danny Cowley for what’s to come. For the LMA team and our 90-plus continues to impress, collecting the Sky Bet League Two experts and consultants, we look back with pride on award for Lincoln City’s promotion; Mick Harford received our most successful season, serving our members and the Sky Bet League One award for guiding Luton Town to growing their LMA, and our successes, as well as those of the Championship and Chris Wilder also picked up Sky Bet our members, motivate us to do even more in the season Championship Manager of the Year. ahead. It has been a truly stunning season for English club football. The commitment and dedication that our RICHARD BEVAN members demonstrate to the game and their profession LMA CHIEF EXECUTIVE You | Your Team | The Game | The Industry | 03 CONTENTS LEADERSHIP & MANAGEMENT 06 Kicking Off 26 Perspectives: 45 Guest column: News and numbers Performance psychology Richard Gillis Our experts share their views Leadership, in the frame 08 LMA Institute on this fast-growing area Including the LMA Leadership 46 From another sport Series and the Overseas 32 Inside job Former wheelchair rugby Coaching Forum What makes a great team champion Andy Barrow captain? 14 LMA Annual Awards 2019 50 We’re with the brand 39 How to... 11:FS Founder David Brear 18 COVER FEATURE Deal with failure on ownership and Phil Neville empowerment in business The England Women’s Manager 40 From all angles on values, discipline and Alan Irvine on the manager- self-belief assistant manager relationship 24 10 Ideas: Mentoring LIFESTYLE & WELLBEING PITCH SIDE 54 The Life Update 69 Paving the way for 81 Parklife The latest health facts coach development The latest from St. and figures The Football Foundation George’s Park 57 Active sitting 71 Investing in communities 82 LMA round-up Tips and advice from Vitality Carling’s Made Local campaign 85 Youth player development 58 The Essentials 74 Keeping it constant in Mumbai Gadgets and golf STATS analysis The Premier League’s first Football Development Week 63 Managing back pain 77 Fluid assets Q&A with Chiropractor Recovery during performance 86 Just a Moment Stefaan Vossen 78 Bringing opportunities 67 Behind the badge to communities Prostate Cancer UK’s Man One coach shares his story of Men pin In the Manager we aim to provide broad content that covers the four tenets upon which LMA Learning is based; You, Your Team, The Game, The Industry. Our navigation bar at the bottom of each feature indicates which area or areas the content applies to. Contents 14 18 40 46 50 78 You | Your Team | The Game | The Industry | 05 KICKING OFF GAMIFICATION DEFINITION: Applying elements typically used in a game to other activities to improve productivity, engagement, etc 42% 95% The number of new say the office % flexible workspaces environment in Central London influences their 40of Global 1,000 organisations use gamification to motivate and wellbeing and encourage positive behaviours mental health Source: Gartner Source: Office Freedom, data 2014-18 Fewer than half “Rash hiring decisions of UK enterprises survive their first can make a business five years, according vulnerable to breakage. to European When talent acquisition MAKE Commission figures activity is reactionary as opposed to strategic, managers risk swapping OR one problem for another” 23% STEVE LORDE, MANAGING PARTNER, CONSULT INHOUSE BREAK fail because of poor talent management Source: CB Insights Newsbites NEWS FEED 44% 19.1% of Premier League fans use Twitter as their check Twitter for sports main source of content at least once a day football news Source: Media Chain WHAT’S BEHIND STRESS-RELATED MEETING OF MINDS ABSENCE? 62% 43% heavy management workloads style “LEAVEISM” DEFINITION: Taking annual leave to finish off work say this happens in 63% their workplace % % % % Meanwhile, 83% see presenteeism 28 70 41 85 in their workplace, with 1/4 saying of professionals of professionals of professionals of all jobs the problem has got worse in the have found or been value face-to- wish they had are filled via past year referred to a new face networking more time to networking role through a over online network Only 37% of managers have network connection received training to spot the signs of presenteeism and leaveism Sources: Prof Julia Hobsbawm / LinkedIn Sources: CIPD / Simplyhealth You | Your Team | The Game | The Industry | 07 LMA INSTITUTE RECENT HIGHLIGHTS 01 02 03 Leadership & Management SUPPORTED BY 01 LMA members from across the UK attended an LMA leadership event with Manchester City’s Pep Guardiola.
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