Jigsaw24 for post Solutions and services for audio, video, data workflows, storage and more We’re Jigsaw24.

For over 25 years, we’ve been providing solutions and services on sets, in studios and all along the post- production pipeline, applying our technical expertise to audio, video production, post-production, finishing and broadcast companies of every shape and size.

Our consultants are all drawn from the industry, so have extensive experience of the on-the-ground reality of managing a complex facility, and can give practical, informed advice on your workflow as a whole. Our extensive collection of engineering accreditations includes certifications from Avid, NewTek, Blackmagic Design, EditShare, Quantum and more. We work closely with manufacturers to ensure we have the time and space to test new releases and experiment with different workflows, so that by the time a new technology makes it to your facility, we know exactly how it’ll integrate with your existing workflow.

At the same time, we’re one of the UK’s leading IT companies, so have a full roster of technical staff able to handle everything you need to keep a facility running (and growing), including infrastructure, storage, servers, virtualisation and Dark Fibre connections. This means you can get all the support and advice you need under one roof. (It also means we can carry plenty of stock for next day delivery, leverage our purchasing power to get you the best pricing on hardware, and secure the first UK stock of new releases.) Drop in to 8 Golden Square, Soho W1F 9HY for a demo of Contents anything we can sell (including a full Media Composer cloud If you’d like to put our team to the test, you probably won’t have workflow, Atmos monitoring, the Avid S6, DaVinci Resolve to go far – as well as our home in Soho, we have regional offices grading and HDR monitors) or a chat about your workflow. Introduction 3 in Nottingham, Cardiff, Bristol and Glasgow, so there’s always someone nearby if you have a problem or would like to have a chat. Ingest and transcoding 4 Read on to find out more about the services we offer, and Data wrangling 6 remember – if you’d like to see any of the kit mentioned in action, swing by our demo facilities in Soho’s Golden Square. Call: 03332 409 210 Editing 8 See you soon, Email: [email protected] Grading and delivering HDR 10 Visit: Jigsaw24.com/broadcast The Jigsaw24 team Audio mixing 12 Approvals 13

Delivery 14 Don’t take our word for it… IP workflows and networking 15 Hear from our happy customers at Jigsaw24.com/customer-stories Storage and backup 18 Archive and the cloud 19 Systems integration 20 Managed services and support 22 Our demo facilities 24 Our offices 26 2 Ingest and transcoding

A workflow has to start somewhere. Often, it starts with an almost overwhelming number of questions: are you using IP or What does your ideal cloud workflow baseband networks? On-premises hardware, or cloud-based look like? solutions? Thankfully, we can design on-set ingest and processing workflows to help you get your footage to the right place, no Cloud-first workflows are becoming increasingly popular, but matter which workflow you choose. moving ingest and playout to the cloud isn’t right for everyone, and no two cloud workflows are exactly alike. We’ve been working During a project’s lifetime, we’ll provide world-class asset with leading facilities on their cloud workflows for over four years management systems to help your business efficiently track and now, so have plenty of practical experience to draw on. We can manage files, using both standard and customised workflows. advise you whether an on-premise, cloud-based or hybrid system And once you’re ready to deliver, we can provide industry standard benefit your workflow the most benefit, both in terms of your overall solutions for QC management, encoding, transfer and playout. workflow and in relation to specific projects.

Once you know what’s right for you, we can provide the hardware, software, installation and support you need – whether that’s on your site, in a datacentre, or in on a third party cloud platform. Turn to page 18 to find out more.

Our hardware picks for… recording and playout

For the most demanding workflows: For flexibility on a budget: Blackmagic R&S VENICE Design HyperDeck VENICE can record up to 16 SD, eight HD and two 4K UHD-1 The HyperDeck range includes decks of varying capacities channels directly to secure, high-performance storage, and capabilities, from entry-level, budget-friendly models ready for editing. And its modular design allows you to move all the way up the HyperDeck Extreme 8K HDR, which between IP and SDI workflows and deliver to a range of introduces onboard innovations such as H.265 recording, It offers resolution-independent transcoding, image processing and formats, all while knowing that your whole R&S workflow is internal caching and touchscreen operation. ContentAgent: The last word in QC management, and supports automated camera card ingest. guaranteed for 24/7/365 operation. intelligent, automated workflows As it’s made by root6, an Avid Alliance Partner, Avid integration is For portability: AJA Ki Pro tight throughout (including support for MediaCentral | Production For a complete Avid workflow: FastServe ContentAgent is the industry’s most advanced tool for intelligent, Management workflows), but there’s also a powerful API available AJA’s Ki Pro range has been at the heart of many lower- automated ingest, transcoding, QC management and delivery. Load so you can customise ContentAgent to suit your workflow. FastServe’s tight integration with MediaCentral means it has budget workflows for nearly a decade now, combining it on to a dedicated PC, get your engineer to set up the workflows Software that can be incorporated into and controlled from within a very gentle learning curve for anyone already comfortable extensive video and audio connectivity (analogue, 3G-SI you want in its intuitive, GUI-driven workflow builder, then let entry- ContentAgent workflows includes Adobe, Interra, Tektronix, with Avid workflows. FastServe’s modular architecture means and HDMI, among others) with the ability to encode to Apple level staff get on with ingest and delivery operations, rather than Cinnafilm, NexGuard, Aspera and Minnetonka. it can be scaled to fit any budget, provide a smooth transition ProRes, Avid DNxHD, DNxHR, or H.264 and interface with tying up expensive editing suites and experienced engineering from HD to UHD and support the transition and from SDI virtually any type of camera, router, switcher or display. staff with basic, time-consuming tasks. Want to see ContentAgent in action? Get in touch with our workflows to video over IP. team to book a live demo. ContentAgent is scalable, flexible and includes templates for many common workflows, including AS-11 delivery and file-based QC.

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast Data wrangling

With the rise of high shoot ratio/fast turnaround genres of MediaCentral workflow, we offer a range of other MAM (media programming like reality TV, facilities are being asked to asset management) and PAM (production asset management) process more footage at higher speeds, which means proper solutions to suit any operation, and are happy to offer vendor media management is more important than ever before. agnostic solutions for anyone who wants to ensure their media is where they need it during pre-production, production, post While the depth of our Avid expertise makes us the go-to and archive for future use. partner for anyone looking to maximise the efficiency of their

Get your assets in order Tidy up your Adobe workflow with MediaCentral with Jigsaw24 and Strawberry Avid’s MediaCentral ecosystem is an industry leader when it comes Strawberry by Projective is an award-winning production to production asset management (PAM). MediaCentral | Editorial asset management system, designed to keep you Management is designed to make sure that any smaller workgroup and your project’s media organised, even in complex can carry out functional asset management without having to invest collaborative environments. It’s particularly effective in in multiple complex systems. For larger facilities, MediaCentral | Adobe environments, where it leverages its tight integration Production Management is a fully fledged solution, enabling whole with Creative Cloud to simplify storage management and teams to shepherd their media through its entire lifecycle. accelerate production workflows.

As well as establishing a strong asset management workflow at your Project managers and engineers in Adobe environments central facility, we can help to integrate and manage remote teams will benefit from tools like Project Mounts, which automates using the powerful tools in MediaCentral | UX, providing tools and the process of making sure users work in defined locations; knowhow honed over the last five years. With our help, you’ll be Import Unmanaged Assets, a feature that moves any footage able to edit remotely, and virtualise the hardware needed to run and drag-and-dropped into a Premiere Pro project bin into an manage your Avid software. organised, central storage volume, and that all-important function, Deletion Protection. Once your workflow is in place, you can rely on our gold standard support (we’re an Avid Elite Reseller and have more than ten Avid Certified Support Representatives on staff) to keep you online, while our consultants, who work closely with Avid’s own team, keep you up to date with the latest updates and advances, including third party additions to your workflow.

Speed up file transfer with Maximum security IBM Aspera Security is a priority for you and your clients, which makes it a priority for us. We want you to be able to work in whichever way IBM’s Aspera solutions let you send, share, stream and sync large suits you best, without having to worry about data loss or theft. files and data sets securely, reliably and at maximum speed, using Over the years, our teams have developed innovative solutions global IP networks. As the media community now relies on moving to lock down remote editing, grading and approvals on the large data sets around fast and securely, Aspera is gaining traction highest level projects, set facilities up with virtualisation solutions as the most reliable and efficient solution for large-scale file transfer. that meet stringent security requirements, and set up secure workflows spanning countries. No matter how much material Because our work straddles the corporate and creative worlds, we you’re moving or where it needs to go, we can ensure it’s for have a longstanding relationship with IBM, and even have ex-IBM your eyes only. Get in touch to find out how. engineers on staff. We know Aspera better than anyone else in the media sector, and can help you set up an Aspera solution on site Ready to get your assets in order? Get in touch with the team at your facility, in a datacentre, or as part of a software as a service on the details below to begin. model, depending on the extent to which you want to manage the setup, as opposed to outsourcing management to our team. Whichever option you choose, we can install, configure and manage your server as needed, and integrate Aspera with your existing systems and storage volumes.

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast Editing

Splice | Cardiff

Our editorial workflow solutions are designed to let you plug in and start creating, whether you’re working as a one man band or Workflows design for for a high-end, multi-site facility (and yes, we know how to deal a connected world with those 8K files people keep threatening to lump you with). As always, technology is moving on apace, and the editing We can help with any major NLE, like those from Avid or landscape of the 21st century is shaping up to be incredibly Adobe, plus relative newcomers like Blackmagic Design’s Jigsaw24 are a great team diverse. Editors can now work remotely or move between DaVinci Resolve. Having spent two decades plus working with to work with. When you facilities; they’re wanted on set; they’re collaborating in real time these companies, we’ve built deep ties to their support and get to the point when you with other creatives, and they may even be getting asked to edit development teams, enabling us to provide the most up to date audio in DaVinci Resolve – not something we ever thought we’d advice when you’re designing your editorial workflow. Which is have to escalate something or need say when we became its first ever UK reseller back in the day. probably we’ve built suites for some of the biggest names in a second opinion, they’ve got a vast We can advise on how to adapt your workflows to take advantage the industry, including Envy, Halo, Splice and Goldcrest. Here’s amount of knowledge to share, a selection of our solutions… of new opportunities without leaving your existing users behind, and that’s been invaluable to us. with options including collaborative environments in DaVinci Resolve and Avid MediaCentral, remote access, cloud-based Sam Linforth, Operations Manager, Splice workflows and multi-site collaboration. Our experienced engineers have encountered some fairly niche setups in their time, and can make sure that whatever you’re attempting – remote editing, collaborative environments, 8K HDR, a client’s particularly stringent security demands – comes off without a hitch.

We don’t just provide hardware and software – we can host hardware and hook you up to key infrastructure like Dark Fibre networks and cloud services thanks to our Via24 suite of solutions (more on those on page 25). Whatever you need, we’ll ensure that any new systems are fully integrated with the rest of your facility, and futureproof enough that you can continue to grow without worrying whether you meet the latest standards.

Cut to the chase. Get in touch with the team on the details below to start revolutionising your editorial workflow.

Want to try before you buy? Visit our demo room… Our top picks for editors to try include:

Britain’s best turnkey workstations? • Media Composer Ultimate (full workstation, with VM and Cloud Remote options enabled, including NDI We definitely like to think so. We’re platform agnostic, so can output for remote client monitors). help with macOS, Windows or Linux builds using your preferred hardware model. Our certified engineers will design your • Our virtualised MediaCentral | Production workstation to maximise the performance of your particular Management environment. NLE, then build and pre-flight it here, so there’s far less chance • MediaCentral | Cloud UX. of any hardware being declared dead on arrival. We’ll also • MediaCentral | Editorial Management. create a supported OS and software image and install it on your • Adobe Premiere with Projective’s Strawberry PAM tools. workstation, so all you have to do is press the power button. We’ll even get rid of your old machine for you. • Netflix-approved HDR reference monitors. • Leader and Tektronix rasterisers and waveform monitors. And of course, we won’t abandon you once you’re up and running. • Streambox solutions for high-quality remote viewing We’re accredited by hardware and software manufacturers, so and approval. can help you get the most out of both individually, and the two combined – find our more about our specialist support options on • DaVinci Resolve on macOS, Windows and Linux. page 23.

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast Grading and delivering HDR*

When it comes to grading and finishing your project, we can do In addition to all this helpful consultancy, we can provide everything except get you a deadline extension. Our consultants qualified turnkey workstations, waveform monitoring solutions, have worked at the coalface of post-production, and are able high performance storage and infrastructure that’ll let you to offer practical, informed advice at every stage of your take advantage of it, the R&S CLIPSTER mastering station, pipeline, so you can enjoy the most trouble-free online, grade and pretty much everything you’d ever want to use alongside and delivery process possible. If you’re regularly asked to hit DaVinci Resolve and Baselight. Once all that’s in place, our specific standards – delivering Dolby PQ content, for example, support and maintenance options include tech support with or following an ACES-compatible workflow – we can help you strict response times and service level agreements, regular develop workflows for those specific circumstances, as well as site visits and emergency hardware loans. general advice about incorporating the latest solutions into your existing workflow.

About to refit your facility, or move into one? Our customers are working toward a wide range of deliverables, from YouTube videos to Dolby PQ and BBC HLG content. Our breadth of experience means that we can design workflows and provide infrastructure for any environment or delivery spec, including 6K and 8K HDR, or emerging fields like VR. Give us a call at the start of your refit, and we can help you work out where you can save money, how much bandwidth you need to cope with incoming formats and standards, which hardware needs to be on-premises versus what can be held offsite, and how best to finance the transition. Our PRINCE2 qualified project managers will even take care of scheduling and installation for you.

High performance storage Looking for an Monitor not looking its best? for 4K HDR Our monitor calibration service is designed to bring your monitor back to its best, ensuring it’s as colour-accurate as High-res HDR files: they look beautiful, they ensure your possible. We can calibrate monitors for any colour space project’s futureproof, and they are, to be blunt, bloody HDR monitor? you need to work in, and will ensure all monitors using that huge. An hour of 12-bit 4K digital cinema footage takes up colour space are performing consistently. You’ll be able to roughly 6880GB of storage, so the capacity and bandwidth The arrival of HDR was an exciting shift for the industry, but see your image accurately from the moment it enters your requirements of editorial teams are increasing rapidly. We can in its initial phase, your monitoring options were limited (and facility, so you can avoid wasting time on unnecessary help you build a storage system and network that combines incredibly expensive). Now the market is opening up, and there corrections late in the day. high capacity HDDs and lightning fast SSD caching, so you can are a range of monitoring options available for use on set, off handle multiple streams of UHD, 4K and beyond. set, in your online suite, and during final QC. We can help you As an Avid Elite Partner for storage, we’re the best people to source and roll out monitors that suit your needs and budget, ask about designing and installing a NEXIS shared storage including hardware from the approved lists of key clients like environment, but we work with a huge range of storage Netflix and Amazon. specialists – including DDP, OpenDrives, Rohde & Schwarz, We can also provide high quality waveform monitors, so you Quantum and EditShare – so we can provide whatever can see at a glance which parts of your image are in range for hardware is best for you workflow and budget. SDR and HDR delivery, and pre-check your footage so you have a better chance of passing HDR QC tests first time.

*Yes, we can still help with SDR too.

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast Audio Approvals mixing Your images look great. Your sound mix is complete. Your effects are in place. Now you just need your clients to agree. Getting client feedback from

While we set you up with preview monitors and playback any distance Video is only half the picture. High quality audio is equally surfaces. But we’re not just Pro Tools fans – we can design, solutions for client suites, the Jigsaw24 AV team can kit out No matter how nice we make your client suites, sometimes you’re important when it comes to delivering your final product, and our fit out and calibrate rooms to meet any standard you need, screening rooms with high quality displays and projectors, or going to need to get client feedback remotely. We can combine audio team are here to make sure you get everything recorded, including Dolby Atmos, Ambisonics, and even good old design custom workflows for high resolution remote approvals. IP cameras, encoders and decoders to share a live H.264 stream mixed, mastered and out the door as efficiently as possible. fashioned surround sound. Once your room is set up, we can Here’s how we can get you one step closer to sign-off… of your timeline output with a client, and give them the tools they test, install and support a huge range of industry-standard kit, need to view and annotate footage in real time. We can even set We’re an Avid Elite Reseller for audio, so can help with every including mics, monitors, loudness meters and workstations. up a live camera link between your edit suite and your client’s element of your Pro Tools workflow, from licensing to control Connecting teams for office, so editors can ask questions about any feedback, and make internal approvals cuts while clients wait. We’ve helped set up remote editing, grading and approvals systems for some of the UK’s largest agencies and post houses, Sticking to your NDAs and can help you make sure your editor or colourist gets access As workflows become more distributed, ensuring your footage is to the feedback and equipment they need, wherever they are still secure and you’re honouring your non-disclosure agreements and whatever format your footage is in. If you’re an Avid house, can be a challenge. We can audit your existing system, identify we can help you extend your existing workflow using Avid’s any weak points, and reinforce your workflow as needed to ensure own remote and cloud tools, or set you up with solutions like IPV your data is protected against loss and theft at all times. And if you Curator and ContentAgent to support mixed environments. need to work on your footage in a specific space – say you need If you’re working in an Adobe environment and the lack of native to grade in a theatre using a specific projection system, or need to management tools is holding your team back, we can get you collaborate with another facility – our Dark Fibre solutions ensure set up with a proxy workflow that’ll let editors at different sites an impenetrable connection between your storage and the new access each other’s media for more efficient project assembly location, so your footage doesn’t have to sit on anyone else’s system. and approval. Ready for sign-off? Get in touch with the team on the details below to find out more.

Our specialist subjects include… Want your audio over IP? Pro Tools One of the benefits of our having a traditional IT wing is that we’ve spent more time dealing with the nuts and bolts of audio Our experience with systems integration and IT networking networking than other media companies. Our expert team can set means that, when it comes to Pro Tools, we’re the team to trust. you up with a Dante/RedNet, Ravenna or AES67 workflow – not all As an Avid Elite Partner, we’ve been working with Avid for over AES67 equipment will work together out of the box, but we’ll work two decades, and even have ex-Avid engineers on staff, so you with you to ensure your facility does what it needs to. can be sure you’re getting the most informed advice on your Pro Tools setup.

We can provide qualified workstations, all your core studio Add Fairlight to your Resolve workflow hardware, I/O, MIDI controllers and control surfaces, including Working in DaVinci Resolve and want to get your sound for picture the S3 and the mighty S6. Whether you’re starting from scratch right? Fairlight’s audio toolkit for post-production is now included with or just need to replace your ageing ICON control surface, we can Resolve software, and if you’re new to audio, we can help you find the help you find something that works for you. We can even help set best way to incorporate it into your workflow. Whether you want to you up with collaborative storage and asset management tools to get trained up on Fairlight yourself, or want to know how to integrate it complete your audio workflow. And once it’s all up and running, across departments, or with other systems, get in touch with the team. we can provide specialist maintenance and support that goes above and beyond your standard Avid coverage. Want to hear more? Get in touch on the details below.

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast Delivery IP workflows

Modern media workflows present some unique challenges when We can streamline your delivery process, providing QC solutions, and networking it comes to delivery. Not only do you have to deliver whole series automated delivery workflows, and the tools you need to tackle at once, you need to provide several versions, some of them at new standards like IMF. Because this isn’t a one size fits all extremely high resolutions (with the huge file sizes that entails), situation, and our team will work with you to tailor a system and you have to deliver series to a growing group of broadcasters to your needs. That said, there are a few key technologies we Networking is arguably the most important part of any setup, but We work with a broad range of vendors and network providers and OTT providers, all with their own different QC guidelines. recommend taking a look at… also one of the most opaque. The incredibly granular differences in order to allow us to support as many and as varied a range between various cables, protocols, methodologies and standards of workflows as possible. We don’t want our customers to feel challenge even the most experienced technicians. Our team can their options are limited due to vendor lock in, or because a For faster transfers, try Aspera And for final QC, there’s Vidcheck talk you through your options, and design networks that balance certain standard falls out of favour. Here are some of our more cost, access and efficiency to deliver the best solution for your popular solutions… Aspera’s unique FASP technology means it can move files across Vidcheck provide, in their own words, “unique and advanced workflow and budget. your existing infrastructure and IP networks up to 1000 times software applications to automatically check and correct video faster, regardless of file size, your location or the quality of your and audio in file-based digital video.” Their Vidchecker solution connection. (It’ll encrypt your data, too.) This technology has is a scalable, intuitive toolkit for carrying out automated QC and Join us on Dark Fibre powered several of our own solutions for remote workflows, error correction in line with your required standard. For smaller colocation and virtualisation, and our team of IBM-approved facilities, the smaller-scale Vidchecker-post does the same thing For all the current talk about moving away from traditional engineers now provide a Fast Start service that helps you get set but slower, as it can’t process files in parallel. Alternatively, use networking models, there’s still a very real need for Fibre networks up, and manages the service from end-to-end with you. the cloud-compatible Vidcheck OnDemand, which allows you to at the high end of the market. Fibre offers speed and security for ‘rent’ cloud-based Vidcheckers on a pay as you go basis, so you media companies that need to move large amounts of sensitive can scale your operation up or down depending on how much customer data at high speed. For fast-turnaround workflows, work you have on. However, most available Fibre networks are managed, which try Cinedeck To start developing your delivery workflow, get in touch with means multiple companies are sharing the network, overseen by the team on the details below… a third party telecoms company. How much you pay the telecoms Developed to help post houses and broadcasters transition to company dictates the speed of your connection. Real Dark Fibre is a tapeless workflow without losing the advantages offered by unlit and unmanaged, and we can show you how to light it, so you tape, Cinedeck solutions are ideal for anyone who works with can make the most of Fibre’s speed, capacity and security. pre-striped or ‘blacked’ files. It also enables fast-turnaround QC and insert edits for multiple files and file types, and supports HDR Having implemented Dark Fibre for several customers and at our metadata on ingest, so you can create edit-ready HDR files at own offices (get in touch with our Soho office if you’d like to see capture. As an official Cinedeck dealer, we offer great pricing, can a live demo!), our team have their setup and installation routine help you integrate Cinedeck with your existing systems, and offer down pat. We partner with infrastructure specialists Barnfind to ongoing support, too. deliver course wavelength division multiplexing (CWDM) solutions. This allows us to send more signals down each Fibre line, reducing the amount you need and keeping the cost of your network down. This results in an affordable, flexible network in which any input can be routed to any output, distributed, converted, monitored and analysed – all with built-in signal redundancy.

Want to know First, what is ‘Dark Fibre’?

Obtainable, affordable Fibre connections are prevalent in the media and entertainment industry, and especially in Soho, London. But is a Fibre connection required? Is it the solution that will enable the industry to migrate its traditional operations and workflows to next generation models like colocation more about and remote working? When Fibre is first supplied, no services are present and no one is using any of the network’s capacity. Fibre in this state is referred to as Dark Fibre, or sometimes ‘unlit Fibre’.

Historically, Fibre networks have been ‘managed’. A managed Fibre carries multiple services for multiple end points and customers, with the management of the connection itself being carried out by a third party telecoms company. Because more than one company or user service may share the Fibre, each is limited by the nature of what can be accomplished over the ‘managed’ connection, with these services generally being limited to IP Dark Fibre? based applications (typically internet access, VPN links and so forth). What kind of performanceFibre, can you expect from Dark Dark Fibre? Fibre and As a working example, let’s take one of the pairs of Fibre cores we at Jigsaw24 have between our Wardour Mews office and Volta’s datacentre in Clerkenwell.

Within this configuration, along with all the campus and metro Fibres there are two single mode Fibre cores Find out more about exclusively for use by Jigsaw24. We are usingmetro one core as a main connection and Fibrethe other as a backup. : Why do

Datacentre our Soho setup in Clerkenwell we need it and what are the benefits? our whitepaper at HQ March 2018Soho https://bit.ly/2S6cXLD The Jigsaw24 Golden Square link is 4.2km when measured using a time-domain reflectometer (TDR), which equates to approximately 80nS of delay. For the wavelengths that are carrying Ethernet, we have two network circuits on the Fibre: a 10GbE connection for media and a 1GbE connection for the management network.

On these, the Jigsaw24 LAN ping latency rises from 2mS to 2.00008mS (approximately). We can’t really tell what is local and what is located at the other end of the Fibre, which is part of the beauty of having your own Fibre as opposed to a managed connection.

Fibre, dark Fibre and metro Fibre Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast 2

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast Spotlight solution: NewTek NDI

NewTek’s Network Device Interface (NDI) was the first IP The SDK has made its way into the hands of thousands of solution to really take the market by storm. Its productised, developers and customers. At any point in your NDI workflow, modular solutions, wide partner network and open SDK make you’re able to choose from solutions by a range of vendors, it easy to add NDI support to your current workflow, and it’s which means an NDI setup is easier to customise than one seen by many as an easier and cheaper route to IP-based based on other, more proprietary video over IP standards: you operation than SMPTE’s standards. won’t find yourself shackled to one vendor. No matter who makes a piece of NDI software or hardware they all speak the same language and are all using the same codec.

The NDI codec NewTek’s codec is much faster than any other, encoding IP streams Expand your workflow with Gallery using only a fraction of your CPU’s resources, at much faster speeds One of the most prolific NDI developers, Gallery are best than any other IP standard can manage. NewTek claim it can encode known for their SIENNA suite of applications for IP video 1000 frames of 4K video per second on a single CPU, with that figure workflows. Their innovative toolkit includes solutions for jumping to 2500 for HD footage. As well as video data, each NDI scalable, modular signal orchestration; emulators that let stream can carry up to 16 channels of embedded floating point audio you feel like you’re working with a traditional ProBel-style those at other media companies, and can bring their considerable and bi-directional data, meaning you can use NDI to control tally router; NDI-SDI convertors; testing and benchmark tools, Let us hook you up to KVM experience to bear on helping you find the perfect balance of local, lights, PTZ cameras and the like all over one network connection. and plenty of options for screencasting, streaming and KVM (otherwise known as PCoIP, PC over IP or ‘keyboard, video remote, physical and virtualised systems. Each HD NDI stream has a data rate of up to 100Mbps, which means broadcast. To find out how you can replace your traditional and mouse’, depending on whether the writer was paid by the one can transmit seven simultaneous streams of NDI video, audio glue rack with a streamlined NDI equivalent, get in touch. word), refers to the practice of replacing fixed workstations with and data using a 1Gbps network connection. a small ‘zero client’ computer. A user then plugs their preferred Video and audio over IP keyboard, monitors and control panels into the zero client, and In the last five years, Ethernet speeds have skyrocketed, and the uses that to connect to high-powered hardware in your machine technology itself has started to replace Fibre Channel as the de best suit your workflow, and can help you transition to NDI in an room or an offsite datacentre, rather than a workstation in the Working with NDI facto connection for high performance storage solutions from the affordable, piecemeal way, where you’ll move to a futureproof IP suite itself. likes of Avid, EditShare and Rohde & Schwarz. As a longstanding NewTek partner and a certified IP Series routing setup in stages, without losing any of the functionality of reseller, we can help you integrate NDI into any workflow from live By doing this, all your suites become multi-purpose, and you can your current baseband workflow. As well as designing those high speed storage solutions, we can broadcast to internal routing, including advising you on the best work far more flexibly, while maintaining centralised control over design and install your IP network itself, and help you customise use of NDI support in Media Composer. We work closely with third Want to know more about NDI? Get in touch for our your hardware. It also means that editors can work remotely, as your setup to enable video and audio over IP workflows. We can party developers to ensure we can always find the NDI tools that team’s recommendations! any endpoint device that’ll run your NLE can be connected to advise on setups that meet the latest SMPTE standards, or design your centralised hardware. A laptop in the field can tackle tasks you an internal routing and delivery system based around an that used to have to wait until the editor was on their workstation industry staple like NewTek’s NDI protocol. back at base. While many people make the move to an IP workflow as part of a An increasingly popular option is moving your hardware to a major upgrade, this isn’t the only way – get in touch with the team datacentre (where space is far cheaper) and eschew traditional to find out more about hybrid IP and baseband workflows, and how workstations in favour of virtualised machines, which allow users we can help you make the transition in a gradual, affordable way, access to the power and functionality they need, when they without sacrificing any functionality. need it, without locking them into a dedicated piece of hardware. Again, this means your editors can work from anywhere, and you clients can access and approve footage without needing to come into your facility. Working with audio?

We can help you whether you want to keep your hardware We can advise on your Dante, Ravenna and AES67 locally, have your own hardware hosted off-premises, or want workflows – turn over for more info. to rent hardware from a third party to minimise your setup costs, and ensure you’re always using the most up to date technology. Because we have our own core IT wing, our engineers have been Ready to get your network moving? Get in touch with the team working with KVM and virtualised hardware for far longer than on the details below.

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast Storage and Archive and backup the cloud

We offer the full range of storage solutions, from DAS to NAS In order to offer platform-agnostic, adaptable storage solutions, In the past, many facilities archived their clients’ content Our engineers will work with you to develop a workflow that to SAN to complex collaborative environments and specialist we partner with a range of different providers, including XenData, as standard, providing long-term storage of projects for balances your capacity and access needs at an affordable storage for creatives. We’ll show you how to look after your Archiware, Synology, Quantum, Rohde & Schwarz and DDP. Our free, or for a nominal fee. However, as file sizes continue price point. Our goal is to combine technologies to offer our media throughout its entire lifecycle, from initial on-set backups specialist engineers are accredited by our key partners (including to grow, this model is becoming increasingly untenable, customers the most scalable, extensible storage workflow to keep the insurers happy, through high-speed SSD arrays for Avid) so they can offer in-depth support for any issues you partly because storing that much data is expensive, and possible, leaving them room to adapt as technology evolves, your editors, to long-term archive on premises or in the cloud. encounter, and help you head off any potential problems before partly because many facilities simply don’t have the space rather than locking you into a single system or vendor. If they can affect your facility. to house that much footage. you’re ready to move to the cloud, great. If tape is still the most practical solution for you, we work with a range of Received wisdom is that you can save money by moving your LTO storage providers and are ready and raring to help you which technology – HDD or SSD, Ethernet or Fibre, IP or SDI – will When was your last backup? archive to the cloud, but simply shifting all your physical storage organise your tape library. offer you the best performance for your needs, now and in the into the cloud is rarely the most effective or economical answer Whether you’re a one-man band or a multi-site facility, backing up future. We’re an Avid Elite Reseller for storage, meaning we’re to storage issues. Depending on your workflow, you’ll probably To start developing your storage workflow, get in touch with your files regularly is the best way to keep the blood pressure of the best people to ask about installing one of their NEXIS setups, require some combination of on-premises storage, private cloud the team on the details below… you, your client and their insurer within healthy limits. We stock a leveraging the partnership between Avid and Microsoft Azure storage and public cloud storage to make the most of your range of HDDs, SSDs and tape drives that are great for instant, to kickstart your cloud workflow. assets, and deliver the most value to clients. small scale backup, and which will slot nicely into an automated backup workflow driven by the likes of YoYotta or Archiware P5.

We can continue to support you as you move on to more complicated setups, including backing up directly to public or private cloud storage, or syncing your cloud storage with physical storage in a post facility, so editors can start work before you’ve even finished shooting.

High performance storage for teams We can provide high performance local storage for editors, colourists and VFX teams, including shared storage environments that support collaborative workflows. Rather than steering you towards the latest trends, we’ll help you assess your entire workflow and decide

Caught short in Soho? We’ve got your emergency drives ready

We keep a stash of media and drives in our Soho office for same day collection and delivery. Check what’s currently in stock at portal.Jigsaw24.com/SohoStore.

We’ve cracked shared storage for audio They said it couldn’t be done, but with Ardis Technologies’ Dynamic Drive Pool (DDP) technology, an affordable and effective shared storage for audio is finally upon us. Find out how we helped here: https://bit.ly/2HRXwBf.

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast Systems integration

You’ve seen what we can do. Now here’s how we can help you put it all together

Our combination of media engineering and traditional IT know- rooms. Having tackled large-scale projects like moving ITV’s staff on request. As well as general training of our own, we can how makes us an ideal partner for systems integration. We’re post department to MediaCityUK and Technicolor into Pinewood Once you’re up and running, deliver official Avid training that will count toward attendees’ Avid dedicated to making sure you don’t have to focus on anything Studios, we have the experience needed to coordinate suppliers, ask us about… Certified Support Representative qualification, so you can have other than your job, so we have the expertise to specify, design, services and resources so that your project delivers maximum your own Avid expert in house. install and configure solutions, and project manage their delivery value with minimal disruption. on your behalf. You’ve got a facility to run, after all. Workflow design Alternatively, if you’re building somewhere new, we have a long Pre-sales support We can advise on every aspect of your pipeline and how it should track record of building facilities and can help you make the In the lead up to any major change, our excellent pre-sales team all fit together. If you’re expanding or refitting a facility, we can best use of your new space. We offer space planning services to can help you choose the core hardware and accessories that are Systems integration highlight new technologies that will improve and future proof your ensure you’re making the most efficient use of your space, and best for your workflow – we have expertise on everything from workflow. We can make general recommendations, or work with Our experienced team are all drawn from the industry, so understand our network of experts in different disciplines will ensure that displays to network switches to shared storage environments. the day to day challenges you face. Rather than making promises every element of your build is finished to the highest standard you to unpick a specific problem, and whatever you decide, we’ll We’re more than happy to run through any potential projects with about the theoretical maximum a system can do, we design and (you can also draft them in for smaller-scale builds, like studio leave you with a clear roadmap for future development. you before you take the plunge, and if you’re based in Soho, you build systems based on real-world performance, so you can be refits or infinity walls). can even drop in on us for some off the cuff advice – we’re at sure the system will meet your needs day in, day out. 8 Golden Square W1F 9HY. Finally, our audio team can provide room calibration and Training We work regularly on a range of creative environments, including acoustic design services to get every room in your facility We offer handover training as part of every install, but can provide Ready to get it together? Get in touch with the team on the audio suites (we can deliver Dolby Atmos and digital cinema QC sounding like you want it to, complete with acoustic treatments bespoke, in-depth training sessions for end users or technical details below. rooms), online, offline and grading suites, OB trucks and machine and speaker calibration.

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast Managed services Need more than the

Over the last two decades, we’ve worked in every area of IT and cloud storage, automated backup, support for remote workflows, average support contract? every sector of the media industry. That breadth of expertise hardware hosting or anything else. means we’re good at finding flexible, bespoke and sometimes unexpected solutions to the challenges you face. We can As well as providing services directly to your team, we can work Try our specialist support options for media workflows… develop a bespoke service agreement that’s designed to give with you to design a viable managed service package that you your business access to the services you need, whether that be can offer to clients, with us as your silent technical partner.

Post Production underway at Clean Cut Media’s London Edit Facility

Creative Workstation Support Resolve Advanced Support Our support doesn’t replace a manufacturer’s warranty, but it does Your finishing suites are the heart of your facility, and the place ensure you’ve got consistent support in place for your operating where you encounter your least forgiving deadlines. In order to system and software, regardless of manufacturer. deliver the standard of service your clients expect, you need to make sure your grading systems are always online, and We offer fast turnaround on any issues, with a maximum response your team has guaranteed access to specialist support. We time of two hours, and a dedicated point of contact for each case. developed Resolve Advanced Support to deliver peace of mind While our standard support is great – you get unlimited phone and for teams that rely on complex Resolve systems (such as those email support, access to three tiers of expertise, and remote issue running on Linux, using multiple GPUs or being used to create resolution – all agreements can be customised on request, and IMF or DCP deliverables). as a contract customer, you’ll also get discounted pay as you go engineering time.

Via24: The heart of your modern, multi-site workflow Maintaining and expanding a facility is expensive. Rents are high, the Ask us about: Collaborative Environment Support Avid Environment Support power is unreliable and it can be difficult to keep up with demand when you don’t have the ability to grow your facility flexibly. • PC over IP Bring your entire shared storage system under one easy-to-manage Avid is the heart of many creative workflows, and if you’ve • Colocation contract, so you don’t have to juggle different manufacturer’s purchased any Avid hardware or software with maintenance from Now, technology has evolved to the point where hosting your entire support contracts when a crisis hits. We can support you with us, we’ll be providing your first line support as standard. If you’d like • Virtualisation machine room, virtualising your key hardware and empowering unlimited phone, remote and email support, plus optional onsite even more peace of mind, we can add dedicated support that goes editors to work remotely are all viable options for cutting costs • Remote workflows visits to fix issues. We can provide hardware rentals and emergency above and beyond your standard coverage. Our support contract and increasing efficiency. With Via24, we’re optimising our clients’ • Multi-site collaboration replacements, and as a contract customer, you’ll qualify for guarantees you faster response times, escalation to the highest connections to external datacentres so they can capitalise on the discounted pay as you go engineering time. tier of support, and cover for your entire system, as opposed to latest technologies. Ready to team up? Get in touch on the details below… individual licences or pieces of hardware.

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast Welcome to Steampunk, Soho’s best demo room

We’re big believers in trying before you buy. It’s important to see kit close up, try it out and see how it could fit into your workflow. That’s why we have our amazing Soho demo facility, where you can try a grading on DaVinci Resolve, mixing on an Avid S6, cloud editing long with all the key workflows. We are constantly updating it to try new kit and workflows. Our key kit includes:

Editorial workflows Audio consoles and recorders Adobe Premiere and Media Composer, either Avid | S6, S3 and Dock. using on-premise hardware, on virtual machines Avid Pro Tools | Ultimate. or from the cloud. Avid MTRX. Avid MediaCentral | Production Management. Focusrite RedNet solutions. Avid MediaCentral | Newsroom Management. Focal speakers. Avid MediaCentral | Editorial Management. Avid MediaCentral | Cloud UX. Remote working EditShare Flow and AirFlow. Via24 datacentre solutions for colocation, Projective Strawberry. virtualisation and remote working. Marquis broadcast workflow tools. Amulet Hotkey and Teradici IPV Curator and CatDV asset management systems. PC over IP solutions. Leostream connection broker and Teradici Finishing and delivery Management Console. Grading with Blackmagic Design DaVInci Barnfind CWDM solutions over Dark Fibre. Resolve on Linux, macOS and Windows. Streambox 4K HDR encoding and decoding Resolve Advanced, Mini and Micro panels. with cloud client review solutions. EIZO monitors, including HDR monitors compatible with Dolby Vision. IP and NDI Leader HDR scopes and rasterisers. A full NDI environment, leveraging Rhode & Schwarz R&S CLIPSTER for DCP and cloud services. IMF packaging. NDI encoder/decoders. Vidchecker and QScan QC tools. PTZ cameras. IBM Aspera services. NewTek VMC 1, and two-stripe control panel. Gallery Sienna NDI Router and Storage Processing Engine. Avid | NEXIS, including NEXIS Cloudspaces. PTZ cameras. EditShare EFS. SMPTE 2110 and 2022 infrastructure. NLT’s Nearchive tools. OpenDrives’ Summit. Cloud services XenData archiving to LTO and the cloud. As we all look to utilise more cloud services, we’ve been running our demo environment DDP storage with Archiware P5. in hybrid setup, working out what can and Object Matrix MatrixStore. can’t be migrated to cloud providers and how Local and virtualised storage management solutions. workflows are affected.

Don’t see what you need? Our close relationships with manufacturers mean we can arrange demos of the specific kit you need, and even get our hands-on loan kit for you to try out at your facility.

To find out more and book your demo, get in touch on 03332 409 285 or email [email protected].

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast Our offices

Our Soho digs Our Nottingham HQ We’re Soho’s local IT provider, with a service and customer Our home since 1992, Nottingham is where we keep our £6 million experience centre at 8 Golden Square. Swing by for events, stockholding, so we can offer same and next day delivery on your demos, consultancy, Apple repairs and same-day collection on core kit. It’s also where we house our main support team, with orders of media and drives. To book a session in our incredibly engineers and consultants ready to weigh in on every aspect of comprehensive demo room, or to book one of our meeting your IT setup, and three tiers of crack technicians ready to handle spaces for an event of your own, get in touch with the team support tickets and repairs – even if that means working with third via Jigsaw24.com/golden-square. parties to get you the fastest fix.

Get in touch

Want to know more about us? Need some support? Jigsaw24 Cardiff Jigsaw24 Glasgow Call: 03332 409 210 Call: 03332 409 373 If you work in Cardiff, you’ve probably already met our roving Part of the Jigsaw24 family since 2017, the Glasgow team Email: [email protected] Email: [email protected] engineers. With a combined 20 years’ experience in broadcast have a combined 40-plus years of experience supporting the Visit: Jigsaw24.com and post engineering, they can design, implement, support and production and post industries. You can rely on them for all maintain just about any production or post workflow. As well your core hardware, software, workflow design and emergency Follow: @Jigsaw24Video Want to get hold of us in Soho? as providing support and consultancy to our Welsh customers, troubleshooting. They also host our annual Platform1 event, which Like: Facebook.com/JigsawVideo Call: 03332 409 285 they’re the founders of the Avid User Group Cymru – check brings the latest broadcast tech to Glasgow so you can get hands- Jigsaw24.com/events to see when the next meetup is planned! on with new releases and put your questions to industry experts. Watch: Youtube.com/WeAreJigsaw24 Email: [email protected]

Call: 03332 409 210 Email: [email protected] Visit: Jigsaw24.com/broadcast