Manual Tg2480hiii
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USER MANUAL TG2480HIII CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO THE Via Berettine 2/B Your attention is drawn to the following actions PRODUCT CERTIFY THAT THE PRODUCT SATISFIES THE BA- that could compromise the characteristics of the 43010 Fontevivo (PARMA) - Italy SIC SAFETY REQUIREMENTS. Tel. : +39 0521-680111 product: Fax : +39 0521-610701 • Read and retain the instructions which follow. The device is in conformity with the essential http: www.custom.biz • Follow all indications and instructions given Electromagnetic Compatibility and Electric Safety on the device. requirements laid down in Directives 2014/30/EU and 2014/35/EU inasmuch as it was designed in Customer Service Department: • Make sure that the surface on which the device conformity with the provisions laid down in the www.custom4u.it rests is stable. If it is not, the device could fall, seriously damaging it. following Standards: • Make sure that the device rests on a hard (non- • EN 55032 (Limits and methods of measure- ments of radio disturbance characteristics of © 2019 CUSTOM S.p.A. – Italy. padded) surface and that there is sufi cient Information Technology Equipment) All rights reserved. Total or partial reproduction of ventilation. this manual in whatever form, whether by printed • EN 55024 (Information Technology Equip- • Do not i x indissolubly the device or its accesso- or electronic means, is forbidden. While guaran- ment – Immunity characteristics – Limits and ries such as power supplies unless specii cally teeing that the information contained in it has been methods of measurement) provided in this manual. carefully checked, CUSTOM S.p.A. and other • EN 60950-1 (Safety of information equipment • When positioning the device, make sure cables entities utilized in the realization of this manual including electrical business equipment) bear no responsibility for how the manual is used. do not get damaged. Information regarding any errors found in it or • [Only OEM equipment] The equipment must The device is in conformity with the essential suggestions on how it could be improved are be installed in a kiosk or system that provides requirements laid down in Directives 2014/53/EU appreciated. Since products are subject to con- mechanical, electrical and i re protection. tinuous check and improvement, CUSTOM S.p.A. about devices equipped with intentional radiators reserves the right to make changes in information • The mains power supply must comply with the The Declaration of Conformity and other available contained in this manual without prior notii cation. rules in force in the Country where you intend certii cations can be downloaded from the site to install the equipment. www.custom4u.it. The pre-installed multimedia contents are pro- • Make sure that there is an easily-accessible tected from Copyright CUSTOM S.p.A. Other outlet with a capacity of no less than 10A closely company and product names mentioned herein to where the device is to be installed. may be trademarks of their respective companies. • Make sure the power cable provided with the Mention of third-party products is for informa- tional purposes only and constitutes neither an appliance, or that you intend to use is suitable endorsement nor a recommendation. CUSTOM with the wall socket available in the system. GUIDELINES FOR S.p.A. assumes no responsibility with regard to • Make sure the electrical system that supplies THE DISPOSAL OF the performance or use of these products. power to the device is equipped with a ground THE PRODUCT wire and is protected by a differential switch. • Before any type of work is done on the machine, The crossed-out rubbish bin logo means that disconnect the power supply. THE IMAGES USED IN THIS MAN- used electrical and electronic products shall NOT • Use the type of electrical power supply indi- UAL ARE USED AS AN ILLUSTRA- be mixed with unsorted municipal waste. For cated on the device label. more detailed information about recycling of this TIVE EXAMPLES. THEY COULDN’T • These devices are intended to be powered product, refer to the instructions of your country REPRODUCE THE DESCRIBED by a separately certii ed power module hav- for the disposal of these products. MODEL FAITHFULLY. ing an SELV, non-energy hazardous output. • Do not dispose of this equipment as miscel- (IEC60950-1 second edition). laneous solid municipal waste, but arrange to • [Only POS equipment] The energy to the UNLESS OTHERWISE SPECIFIED, have it collected separately. equipment must be provided by power supply • The re-use or correct recycling of the electronic THE INFORMATION GIVEN IN THIS approved by CUSTOM S.p.A. and electrical equipment (EEE) is important MANUAL • Take care the operating temperature range of in order to protect the environment and the ARE REFERRED TO ALL MODELS equipment and its ancillary components. wellbeing of humans. • In accordance with European Directive WEEE IN PRODUCTION AT THE ISSUE • Do not block the ventilation openings. • Do not insert objects inside the device as this 2002/96/EC, special collection points are DATE OF THIS DOCUMENT. could cause short-circuiting or damage compo- available to which to deliver waste electrical nents that could jeopardize printer functioning. and electronic equipment and the equipment • Do not carry out repairs on the device yourself, can also be handed over to a distributor at the moment of purchasing a new equivalent type. except for the normal maintenance operations • The public administration and producers of given in the user manual. electrical and electronic equipment are involved • The equipment must be accessible on these GENERAL INSTRUCTIONS in facilitating the processes of the re-use and components only to trained, authorized per- CUSTOM S.p.A. declines all responsibility for recovery of waste electrical and electronic accidents or damage to persons or property sonnel. equipment through the organisation of col- occurring as a result of tampering, structural or • Periodically perform scheduled maintenance on lection activities and the use of appropriate functional modii cations, unsuitable or incorrect the device to avoid dirt build-up that could com- installations, environments not in keeping with planning arrangements. promise the correct, safe operation of the unit. the equipment’s protection degree or with the • Unauthorised disposal of waste electrical and required temperature and humidity conditions, • Do not touch the head heating line with bare electronic equipment is punishable by law with failure to carry out maintenance and periodical hands or metal objects. Do not perform any the appropriate penalties. inspections and poor repair work. operation inside the printer immediately after printing because the head and motor tend to become very hot. • Use consumables approved by CUSTOM S.p.A. The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this copy. MANUAL For details on the commands, refer to the manual with code 77200000005200 For further information about the use of “PrinterSet” tool refer to the manual with code 78200000001800 TABLE OF CONTENTS 1 INTRODUCTION ..............................................................9 2 DESCRIPTION ...............................................................11 2.1 Box contents ......................................................................11 2.2 Device components ................................................................12 2.3 Product label ......................................................................13 2.4 Key functions: power up .............................................................14 2.5 Key functions: standby ..............................................................15 2.6 Status messages ..................................................................16 3 INSTALLATION ...............................................................17 3.1 Panel fastening ....................................................................17 3.2 Paper roll holder assembly ...........................................................18 3.3 Connections ......................................................................20 3.4 Pinout ...........................................................................21 3.5 Driver and SDK ....................................................................23 4 OPERATION ..................................................................25 4.1 Device opening ....................................................................25 4.2 Device closing .....................................................................27 4.3 Adjusting paper width ...............................................................29 4.4 Adjusting paper stock ...............................................................30 4.5 Switch the device on ................................................................31 4.6 Loading the paper roll ...............................................................32 4.7 Anti-jamming system ................................................................34 5 CONFIGURATION ............................................................35 5.1 Coniguration by keys ...............................................................35 5.2 Coniguration by software ............................................................37 5.3 Device status .....................................................................39 5.4 Communication parameters ..........................................................40 5.5 Operating