Operator's Flight Safety Handbook
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FLIGHT SAFETY FOUNDATION MAY–JUNE 2002 FLIGHT SAFETY DIGEST SPECIAL DOUBLE ISSUE Operator’s Flight Safety Handbook Global Aviation Information Network FLIGHT SAFETY FOUNDATION For Everyone Concerned With the Safety of Flight Flight Safety Digest Officers and Staff Vol. 21 No. 5–6 May–June 2002 Hon. Carl W. Vogt Chairman, Board of Governors In This Issue Stuart Matthews President and CEO Operator’s Flight Safety Handbook Robert H. Vandel 1 Executive Vice President Global Aviation Information Network (GAIN) Aviation James S. Waugh Jr. Operator Safety Practices Working Group Treasurer ADMINISTRATIVE Data for Worldwide Airline Operations Ellen Plaugher Show Fatal Accidents in 2001 Below 101 Special Events and Products Manager 10-year Average Linda Crowley Horger Manager, Support Services Data showed that 33 fatal accidents and 778 fatalities occurred during airline operations worldwide in 2001. FINANCIAL Crystal N. Phillips Director of Finance and Administration Study Examines Planning Activities of 104 TECHNICAL Air Traffic Controllers James Burin The U.S. Federal Aviation Administration researchers Director of Technical Programs observed en route air traffic controllers as they developed Joanne Anderson plans to control traffic and explained those plans to other Technical Programs Specialist controllers. Louis A. Sorrentino III Managing Director of Internal Evaluation Programs MD-82 Receives Substantial Robert Feeler 106 Q-Star Program Administrator Damage During Ground Collision Robert Dodd, Ph.D. With Taxiing MD-11 Manager, Data Systems and Analysis Darol V. Holsman The MD-82 was being pushed back from the gate when its Manager of Aviation Safety Audits rudder was struck by the right winglet of the MD-11; the taxiing airplane was not damaged. MEMBERSHIP Ann Hill Director, Membership and Development Kim Granados Membership Manager Ahlam Wahdan Membership Services Coordinator PUBLICATIONS Roger Rozelle Director of Publications Mark Lacagnina Senior Editor Wayne Rosenkrans Senior Editor Linda Werfelman Senior Editor Karen K. Ehrlich Web and Print Production Coordinator Cover illustration source: Global Aviation Information Network Ann L. Mullikin Production Designer Flight Safety Foundation is an international membership organization dedicated Susan D. Reed to the continuous improvement of aviation safety. Nonprofit and independent, Production Specialist the Foundation was launched officially in 1947 in response to the aviation Patricia Setze industry’s need for a neutral clearinghouse to disseminate objective safety Librarian, Jerry Lederer Aviation Safety Library information, and for a credible and knowledgeable body that would identify threats to safety, analyze the problems and recommend practical solutions to them. Since its beginning, the Foundation has acted in the public interest to produce positive influence on aviation safety. Today, the Foundation provides Jerome Lederer leadership to more than 880 member organizations in more than 145 countries. President Emeritus Foreword This special issue of Flight Safety Digest presents the “Operator’s Flight Safety Handbook,” which was developed by the Global Aviation Information Network (GAIN) to provide aircraft operators with guidelines for establishing or improving internal safety programs. GAIN is an industry-led international coalition of aircraft operators, manufacturers, aviation organizations and government authorities formed in 1996 to promote and facilitate the voluntary collection and sharing of safety information to improve aviation safety. Flight Safety Foundation, which serves on the GAIN Steering Committee, distributed copies of the handbook on compact disc to FSF members as a member benefit. Since then, the Foundation has received numerous requests to provide a print version of the handbook. Providing these guidelines on operating an internal safety program is in keeping with the Foundation’s charter to disseminate useful information for improving aviation safety worldwide. — Stuart Matthews FSF President and CEO FLIGHT SAFETY FOUNDATION • FLIGHT SAFETY DIGEST • MAY–JUNE 2002 i Operator’s Flight Safety Handbook Global Aviation Information Network (GAIN) Aviation Operator Safety Practices Working Group Issue 2 December 2001 FLIGHT SAFETY FOUNDATION • FLIGHT SAFETY DIGEST • MAY–JUNE 2002 1 Contents CEO Statement on Corporate Safety Culture Commitment.............................................................................................. 7 1. Introduction........................................................................................................................................................................ 9 1.1 Objective .................................................................................................................................................................... 9 1.2 Background ................................................................................................................................................................ 9 1.3 Scope ........................................................................................................................................................................ 10 2. Organization and Administration .................................................................................................................................. 10 2.1 Executive Commitment ............................................................................................................................................ 10 2.2 Elements of a Safety Management System ............................................................................................................. 10 2.2.1 Management Commitment .......................................................................................................................... 10 2.2.2 Employee Requirements/action ................................................................................................................... 11 2.2.3 Corporate Safety Responsibilities ............................................................................................................... 11 2.2.4 Safety Management Policy Document ........................................................................................................ 12 2.3 Organizational Structures......................................................................................................................................... 12 2.3.1 Accountable Manager — Definition ........................................................................................................... 12 2.3.2 Examples of Flight Operations Management Organization........................................................................ 12 2.4 Safety Policies, Standards and Procedures .............................................................................................................. 13 2.5 Flight Safety Officer — Job Description ................................................................................................................. 14 2.5.1 Overall Purpose ........................................................................................................................................... 14 2.5.2 Dimension .................................................................................................................................................... 14 2.5.3 Nature and Scope ......................................................................................................................................... 14 2.5.4 Qualifications ............................................................................................................................................... 14 2.5.5 Authority ...................................................................................................................................................... 14 2.5.6 Training ........................................................................................................................................................ 15 2.5.7 Flight Safety Officer — Terms of Reference .............................................................................................. 15 2.6 Responsibility and Accountability ........................................................................................................................... 16 2.7 Recruiting, Retention and Development of Safety Personnel ................................................................................. 16 2.8 Safety Training and Awareness ................................................................................................................................ 17 2.8.2 Management Safety Awareness and Training ............................................................................................. 17 2.8.3 Fundamentals of Training Implementation ................................................................................................. 17 3. Safety Program Activities ............................................................................................................................................... 18 3.1 Introduction .............................................................................................................................................................. 18 3.2 Objectives and Descriptions .................................................................................................................................... 18 3.3 Company Flight Safety Committee ........................................................................................................................