LETCHWORTH GARDEN CITY HELP & SUPPORT IN YOUR GARDEN CITY

LET_8638_Community_Life_A5_Booklet_v3.indd 1 24/04/2017 16:45 If your group would like to be featured in future editions please contact us on 01462 476057 WELCOME MAKING THE MOST OF THIS BOOKLET This community booklet has been brought To make it as easy as possible to use this booklet, we have created together by charities and not-for-profit the following sections: organisations based in Letchworth that provide help and specialist support to Families, children and young people meet specific needs within the Garden City. Health and wellbeing across the community There may be a charge for the services Community activities involving volunteers to support residents offered by some clubs or organisations, however the charge is either to cover costs Housing and money matters or subsidised through other funding.

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LET_8638_Community_Life_A5_Booklet_v3.indd 2-3 24/04/2017 16:45 FAMILIES, CHILDREN & YOUNG PEOPLE

Angels Support Group Families Feeling Safe Offers support and advice for parents (Protective Behaviours) and carers of children with a diagnosis A practical and down to earth of ADHD or an autistic spectrum approach to personal safety and disorder. The group offers support self-esteem that encourages and advice bringing parents and carers self-empowerment. together to share experiences and familiesfeelingsafe.co.uk reduce isolation. 01438 728653 angelssupportgroup.org.uk 01462 685150 Family Lives Choice North Herts Supports parents/carers dealing with the challenges and changes that are Unbiased and confidential information a part of family life. to anyone in a crisis pregnancy, and to familylives.org.uk support them whatever their decision. 0808 800 2222 choicenorthherts.org.uk 01462 683054

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Garden House Hospice Home-Start Hertfordshire Icknield Childrens Centre Providing a wide range of services Supports families with at least one Advice, guidance, support and for patients, their carers and families child under five who are experiencing services for all families with a child facing a life limiting illness. stress and difficulties. Volunteers under five years old. ghhospice.co.uk visit families weekly in their own icknieldinfants.herts.sch.uk/ 01462 679540 home and we also run two community icknield-childrens-centre based sessions. 01462 684324 Herts Young Homeless http://home-startherts.org.uk 01438 367788 Hollyblue Childrens Centre Provides a number of services to support vulnerable, homeless Advice, guidance, support and people aged between 16 to 24 years Jackie’s Drop-In services for all families with a child old. They also have an under 16’s A drop in centre for adults with under five years old. mediation service supporting disabilities aged 18+, based in letchworthandbaldockcc children as young as 10 years old. Letchworth but covering the whole of @pre-school.org.uk hyh.org.uk North Hertfordshire and surrounding 01462 893615 0800 355775 areas. They charge a daily entrance fee of £1.50 (entrance for carers is Chestnut Tree Mencap free) which includes a free drink. Childrens Centre jackiesdropin.org.uk Works in partnership and supports (Jackman’s) 01462 338 752 people with learning disabilities and Advice, guidance, support and their families and carers. Letchworth Garden services for all families with a child www.mencap.org.uk City Church under five years old. letchworthandbaldockcc Offers practical services to the @pre-school.org.uk community ranging from parent and 01462 681334 toddler groups to meals for senior citizens to gardening and decorating assistance for those facing difficult personal circumstances. mylgcc.com

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Lime Tree Children’s The Phoenix Group Centre (Westbury) for Deaf Children Provides advice, guidance, Promotes independence in deaf support and services for all families young people 0-25 while supporting with a child under five years old. their families. The group runs a range letchworthandbaldockcc of workshops and training based on @pre-school.org.uk what members need. 01462 663120 phoenixgroup.org.uk 01438 722142 National Autistic Society Supports families living with autism, The Wilbury across age, across spectrum and Community Forum across Hertfordshire. Raising Run by a group of Trustees to help and awareness and works with all bodies support residents in the Wilbury area that can help improve the lives of of Letchworth. New members and people with autism. volunteers always welcome. autism.org.uk wilbury.org.uk 0808 8004104 Up on Downs Breakaway A parent run organisation which Provides special needs respite play supports families of children with schemes to children/young people Down’s Syndrome. aged 5-19 years through a varied upondowns.co.uk programme of activities. Enables 01462 630459 opportunities for peer interaction to develop social skills among children and young people, while giving much needed respite for parents and carers. nhcvsbreakaway.org.uk 01462 689406

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LET_8638_Community_Life_A5_Booklet_v3.indd 8-9 24/04/2017 16:45 HEALTH AND WELLBEING ACROSS THE COMMUNITY

Breathe Easy Crossroads Care North Herts Hertfordshire North Supports those with lung diseases Respite breaks for unpaid family their family, friends and carers with carers of those who are ill, frail, meetings, literature and a helpline. disabled or suffer from mental blf.org.uk/support-in-your-area health or substance abuse issues. 0300 030555 crossroadshn.org.uk 01462 455578 Carers in Hertfordshire Information and support for carers Ernest Gardiner of all ages who live, work or care in Treatment Centre Hertfordshire. Physiotherapy, occupational carersinherts.org.uk therapy and nursing care rehabilitation 01992 586969 therapy after illness, surgery, injury or falls. All Letchworth residents can be referred to this service by doctors. letchworth.com/heritage-foundation 01462 670955

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Growing People Howard Garden Social Friends Scheme North Herts 50plus Promotes wellbeing and positive and Day Care Centre for Mental Health Run by the over 50s, for the benefit of mental health through social and A day care service and social club for Befriending service in Royston for the over 50s. To involve older people therapeutic horticulture. older people in Letchworth and North adults recovering from long-term in decision making and influence the growing-people.org.uk Herts providing social opportunities mental health problems. Support formulation and implementation of 07794 347283 including table tennis, swimming, provided for people to fulfil their policy both nationally and locally. seated keep-fit, art, computing ambitions to take part in mainstream nh50plus.org.uk Headway Hertfordshire and ‘knitting and knattering’. social, community, recreational and 01462 689408 vocational activities. Supports people with acquired brain howardgardensocialcentre.org injury, their families and carers. 01462 682524 [email protected] Parkinson’s UK The UK’s Parkinson’s support and headway-herts.org.uk Mind Yourself 0300 330 1455 Leisure Direct research charity working to find a cure Leisure opportunities for adults with Empowers a diverse range of men and improve life for everyone affected Hertfordshire Independent learning disabilities in the Stevenage from all walks of life to build up their by Parkinson’s. Living Services and North Herts area. self-esteem by enabling them to parkinsons.org.uk leisuredirect.org.uk run their own voluntary, mutually 01438 871358 Provides a range of services to help 01462 485543 supportive, client-led club. older, vulnerable people to stay happy, 07887 608 044 Stroke Association health and independent. Letchworth Centre for Provides a number of vital support hertsindependentliving.org North Herts Branch of services across the country to help 0300 2000103 Healthy Living Multiple Sclerosis Society those affected by stroke to regain A small charity delivering innovative their lives. Hertfordshire programmes which improve health, Offers a range of support services for stroke.org.uk enhance wellbeing and prevent illness MS sufferers and their families. MS Therapy Centre 01438 845941 for all sections of the community. mssociety.org.uk Provides therapies across letchworthcentre.org 01462 790210 Hertfordshire and South Shopmobility Scheme 01462 678 804 Bedfordshire for people with Based at the Tourist Information MS and other neurologica Centre, the scheme offers access to conditions, including stroke. electric scooters to use around the hertsmstherapy.org.uk town centre to get you from A to B. 01462 684214 Please pre book. letchworth.com/heritage-foundation 01462 487868

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CORTEX Hertfordshire East & North Hertfordshire A support and social group for NHS Trust, Voluntary transgender people and their partners Services Dept. in North Hertfordshire. Open to all and holds group meetings, arranges day Volunteers help on the wards working trips and offers help to transgender on one-off projects, supporting admin people with peer-to-peer support. staff, driving patients to healthcare appointments or guiding patients cortex-herts.org around the hospitals. 01462 742 660 enherts-tr.nhs.uk/get-involved/ Cruse Bereavement volunteering/ 01438 284285 Care Hertfordshire One-to-one bereavement support, either on the phone, or our volunteers visit clients in their own homes. cruse-hertfordshire.org.uk 08444 779 400

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LET_8638_Community_Life_A5_Booklet_v3.indd 14-15 24/04/2017 16:45 HELP & SUPPORT IN YOUR GARDEN CITY COMMUNITY ACTIVITIES INVOLVING VOLUNTEERS TO SUPPORT RESIDENTS

Hertfordshire Action Hertfordshire Society Herts MIND Network North Herts Minority on Disability (HAD) for the Blind Empowers individuals experiencing and Ethnic Forum Delivers innovative, affordable, Supports and empowers people in mental health conditions through Provides services and information equipment and practical services Hertfordshire with a visual impairment. our Wellbeing Centres and Outreach to improve the quality of life of BME to older and disabled people. hertsblind.com Centres located across Hertfordshire. people in the community. hadnet.org.uk 01707 324680 hertsmindnetwork.org.uk hertsmindnetwork.org 01707 324581 02037 273600 01462 440224 Herts Help Letchworth Foodbank Hertfordshire Hearing Gives practical support, guidance Road Victims Trust Advisory Service and information to anyone living in Provides emergency food parcels to Provides emotional and practical families and individuals in crisis, offers Ensures people get maximum Hertfordshire who has a question support to people who have support and guidance and connects benefit from their NHS hearing aids, or faces a problem. been affected by the trauma and people with other relevant services. by providing provision of advice; hertfordshire.gov.uk/your- bereavement of a fatal road collision. information and practical support community/ihertshelp letchworth.foodbank.org.uk rvtrust.org.uk in the form of basic hearing aid 0300 123 4044 07580 184586 01234 843345 maintenance. hhas.org.uk Minibus Service Tilehouse Counselling 01707 324582 A free service for groups travelling Professional counselling for people within Letchworth. Minibuses can be living in Hitchin and North Herts. booked for trips outside the Garden tilehouse.org City but will incur a cost. 01462 440674 letchworth.com/heritage-foundation 01462 476033 Volunteer Centre North Herts Helps to find volunteering opportunities that are right for you with a confidential one-to-one chat to discuss what you would like to do. nhcvs.org.uk 0300 6660596

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Citizens Advice Howard Cottage North Hertfordshire Housing Association and District Provides housing and support services Free, confidential and impartial as well as advice. advice to everyone in the community howard-cottage.co.uk on a range of issues including 01462 687068 benefits, money, employment, housing and family. Job Centre Plus northhertscab.org.uk Helps people move from benefits 0344 4111444 into work and helps employers advertise jobs. Also deals with benefits for people who are unemployed or unable to work because of a health condition or disability. gov.uk/jobs 0845 6043719

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The booklet has been Furniture Link funded and distributed on Sells quality low cost furniture that behalf of the partnership by is donated and reused. Furniture Letchworth Garden City is collected and sold from the Heritage Foundation. Furniture Link showroom. nhcvs.org.uk/furniturelink 01462 683 800 North Hertfordshire District Council North Herts CVS Offers help with housing, benefits, environmental matters and Provides support to local charities, community information. community groups and individuals. NHCVS can help with funding and north-herts.gov.uk fundraising, finding volunteers and 01462 474000 structuring your group. nhcvs.org.uk 01462 689 400 PARTNERS This booklet has been compiled through a partnership of Letchworth based organisations working in or with the support groups in the town. The partners are:

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Hertfordshire MS Therapy Centre Minibus Service Provides therapies across Hertfordshire for For groups in Letchworth looking to use a people with MS. Page 12 minibus to support their activities. Page 17 Hertfordshire Society for the Blind National Autistic Society Supports and empowers people in Herts with Supports families living with autism, INDEX a visual impairment. Page 16 across age, and across Hertfordshire. Page 9 Herts Help North Hertfordshire District Council Angels Support Group East & North Hertfordshire NHS Trust, Offers practical support, guidance and Offers help with housing, benefits, Supports parents and carers of children with Voluntary Services Dept. information to anyone living in Hertfordshire. environmental matters and community ADHD or an autistic spectrum disorder. Page 5 Offers a range of volunteer roles within Page 16 information. Page 20 Breakaway the trust. Page 15 Herts MIND Network North Herts 50plus Provides special needs respite play schemes to Ernest Gardiner Treatment Centre Empowers individuals experiencing mental Run by the over 50s, for the benefit of the children/young people aged 5-19 years. Page 9 Provides rehabilitation help and support. health conditions. Page 17 over 50s. Page 13 Breathe Easy North Herts Page 11 Herts Young Homeless North Herts Branch of Multiple Supports those with lung diseases, their family, Families Feeling Safe Provides services to support homeless people Sclerosis Society friends and carers. Page 11 (Protective Behaviours) aged between just 16 to 24 years old. Page 6 Offers a range of support services for MS sufferers and their families. Page 13 Carers in Hertfordshire Provides help and advice on personal safety and Home-Start Hertfordshire Provides information and support for carers self-esteem. Page 5 Supports families with at least one child North Herts CVS of all ages. Page 11 Family Lives under five. Page 6 Provides support to local charities, community groups and individuals. Page 20 Childrens Centre - Supports parents/carers dealing with the Howard Cottage Housing Association Chestnut Tree Letchworth challenges of family life. Page 5 Howard Cottage provides numerous Parkinson’s UK For all families with a child under Friends Scheme for Mental Health support services. Page 19 The UK’s Parkinson’s support and research 5 years old. Page 7 Befriending service in Royston for adults charity. Page13 Howard Garden Social and Day Care Centre recovering from long term mental health Childrens Centre Hollyblue Baldock Provides a day care service and social club Road Victims Trust problems. Page 13 For all families with a child under 5 years old. for the elderly people. Page 12 Provides support to people who have been Page 7 Furniture Link affected by a fatal road collision. Page 17 Jackie’s Drop-In Provides low cost furniture to local residents. Shopmobitlity Scheme Childrens Centre Icknield Letchworth Drop in centre for adults with disabilities Page 20 A free service based at the Tourist Information For all families with a child under 5 years old. aged 18+. Page 6 Page 7 Garden House Hospice Centre on Station Road. Page 13 Job Centre Plus Childrens Centre Lime Tree Letchworth Provides hospice care services for patients Stroke Association Helps people move from benefits into work and For all families with a child under 5 years old. with a terminal diagnosis. Page 6 Provides support services to help those helps employers advertise jobs. Page 19 Page 9 Growing People affected by a stroke. Page 13 Leisure Direct Choice North Herts Promotes wellbeing and positive mental The Phoenix Group for Deaf Children Provides leisure opportunities for adults Provides confidential information to anyone health through horticulture. Page 12 Promotes independence in deaf young with learning disabilities. Page 12 in crisis pregnancy. Page 5 Headway Hertfordshire people 0-25. Page 9 Letchworth Centre for Healthy Living Citizens Advice North Hertfordshire Supports people with acquired brain injury, their The Wilbury Community Forum Offers services to improve health and wellbeing. and District families and carers. Page 12 Helps and supports the residents in Page 12 Free advice to everyone in the community Hertfordshire Action on Disability (HAD) the Wilbury area of Letchworth. Page 9 on virtually any issue. Page 19 Delivers innovative, affordable, equipment and Letchworth Garden City Church Tilehouse Counselling CORTEX Hertfordshire services to older and disabled people. Offers a range of practical support and services Provides professional counselling for people Transgender support group. Page 15 Page 16 to the community. Page 6 living in Hitchin and North Herts. Page 17 Crossroads Care Hertfordshire North Hertfordshire Hearing Advisory Service Mencap Up on Downs Provides respite breaks for unpaid family Ensures people get maximum benefit from Works in partnership with people with Supports families of children with Down’s carers. Page 11 their NHS hearing aids. Page 16 learning disabilities. Page 6 Syndrome. Page 9 Cruse Bereavement Care Hertfordshire Hertfordshire Independent Living Services Mind Yourself Volunteer Centre North Herts Offers one to one bereavement support. Provides a range of products and services for Empowers men from all walks of life. Page 13 Helps find volunteering opportunities that are Page 15 older residents. Page 12 right for you. Page 17

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LET_8638_Community_Life_A5_Booklet_v3.indd 22-23 24/04/2017 16:45 The inclusion of groups in this guide is not in any way an endorsement of their services or activities. No prior checks or assurances about the featured groups have been made. Every effort has been made to ensure the accuracy of this guide. However, please check with the group or service before making your journey.

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