ABOUT THIS ISSUE More than ever, organizations are looking to teams Although it provides a wealth of content compared to solve the challenges of doing business in a world to other technologies, video can also exacerbate that’s more interconnected and complicated the tensions of presence disparity—i.e., when the each day. The stakes keep getting higher, and experience of teammates who are participating innovation is no longer the exclusive purview of remotely is disadvantaged compared to those market leaders. For any business, innovation is working side-by-side. essential and it requires teamwork. Often misunderstood or overlooked, the destruc- To bring in diverse perspectives and speed tive impact of presence disparity is substantial. outcomes, many teams are now made up of It can slow progress, aggravate mistrust and people distributed throughout the world. Because deflate engagement. When that happens, ROI on seeing each other in real time carries so many the technology is overwhelmingly negative. advantages, they are turning to video for day-to- day collaboration. Through research, Steelcase has gained a deep understanding of presence disparity. We’ve trans- lated our insights into hardworking workplace solutions that fuse physical and virtual experiences to amplify the performance of individuals, teams and entire enterprises. Content Features Exploring workplace research, insights and trends 360.steelcase.com Publisher + Executive JOIN THE CONVERSATION Editor Gale Moutrey Connect with Steelcase via social Editor media and let us know what Chris Congdon you’re thinking. Or email us at Managing Editor
[email protected] Stav Kontis Creative Director Erin Ellison 26 Q&A with Ray Oldenburg 110 Making Way for Making in Education Art Direction + Design You’ve heard the term “third place” The fast-growing maker movement is Plural countless times and probably used third adding a new twist to concepts about Design places —coffee shops, libraries and active, hands-on learning.