Water Qualityreport
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Elsinore Valley Municipal Water District • Water Quality Report Water Quality Report Elsinore Valley Municipal Water District welcomes you to The 2015 Water Quality Report WELCOME Message From The General Manager Improvement Projects Rebate Programs Reducing Water Use Important information from US EPA Water Quality Report HOURS OF OPERATION: This report contains important information about M-Th 7:30-5:30 F 7:30-4:30 your drinking water. Please contact EVMWD at (951) 674-3146 to receive a copy in Spanish. Este informe contiene informacion muy Looking for more ways to stay importante sobre su agua portable. Nuestros connected? Visit EVMWD.com, like us clients que hablan Espanol pueden contactarse on Facebook or follow us on Twitter. con el districto al telefono (951) 674-3146 para recibir una traduccion del informe. Elsinore Valley Municipal Water District | 31315 Chaney St. Lake Elsinore, CA 92531 | (951) 674-3146 | www.EVMWD.com A Message from the General Manager At Elsinore Valley Municipal Water District, we are dedicated to bringing high quality and reliable water service to you. This means investing wisely in our local water supplies and infrastructure, keeping costs low, and providing excellent service into the future. Over the past year, California faced an unprecedented drought with increased water restrictions imposed by the State. EVMWD is tapping into previously unused local groundwater as one way to increase drinking water supplies. Utilizing reserve funds, EVMWD is investing $10 million into a new Water Storage and Recovery Program to increase our community’s groundwater supply. This program will lessen our dependence on water from Northern California and the Colorado River. Along with enhanced infrastructure and new projects, EVMWD is also refinancing debt to offset high interest costs. EVMWD is utilizing reserves without placing the burden on our customers. Over the next three years, these projects will allow EVMWD to expand its supply of affordable groundwater, reducing the need for expensive imported water . EVMWD maintains its commitment to high quality water standards, in addition to its promise of reliability. This year, as in previous years, EVMWD met and exceeded all health and safety regulations, providing a clean and safe water supply to each of our more than 140,000 customers. EVMWD performed 14,000 tests for more than 150 contaminants, meeting or surpassing the standards to safely and reliably deliver water to our customers. While this report shares important information about EVMWD’s water quality, we would also like to highlight the continued importance of conservation. Over the past year our customers have shown their commitment to water conservation by complying with the state’s mandatory conservation requirements. Dry times are becoming the new normal for California and water saving is essential, so we ask that our customers continue their excellent conservation work. Since 70 percent of water use is outdoors, EVMWD has proactively offered a landscape resolution which was adopted by the City of Lake Elsinore and City of Wildomar requiring all new construction to use California friendly landscapes and water efficient irrigation. EVMWD also created a demonstration garden at the Storm Baseball Stadium and at its Chaney Street Headquarters, called Elsinore Eddie Efficient Gardens, providing customers a glimpse of how beautiful a drought tolerant garden can be. At www.eddiegardens.com, our new all-inclusive gardening website, you can take a virtual tour of the gardens, find guides on water efficient irrigation and California friendly plants, and utilize template designs for your yard. EVMWD prides itself on providing high quality water and waste water service to all of our customers. We invite you to visit our website at www.evmwd.com for our newest innovations, upcoming workshops, and rebate offers. Sincerely, John D. Vega, General Manager Elsinore Valley Municipal Water District 1 INVESTING IN THE FUTURE OF OUR COMMUNITY Infrastructure Enhancement: The Future of Elsinore Valley Municipal Water District EVMWD is committed to providing high quality, reliable water service to our customers. EVMWD staff work tirelessly to protect, maintain, and improve our community’s assets, from storage tanks to underground pipelines. Proactive maintenance and improvement projects do more than just increase efficiency, they save money in the long run by preventing expensive repairs and keeping the systems running effectively. Recognizing that maintenance of our infrastructure is crucial, EVMWD has made great strides to rehabilitate and replace important assets. Over the past two years, water rates have allowed EVMWD to complete many projects including: 18,708 Feet of 20 Water Storage 2 New Pump Water Pipeline Replaced Tank (Reservoir) Stations Completed Rehabilitations & 1 new tank added Cost of Investment: In fiscal years 2014 and 2015, EVMWD invested $32 million into local projects to improve infrastructure, ensuring reliable water service to our customers. Although much work has been accomplished, there is more to be done. EVMWD currently has an additional 14 potable water improvement projects in design or in construction. EVMWD is also utilizing its reserve funds to invest an additional $10 million into water storage and recovery programs to expand our water supplies for the future. These funds are at no additional cost to our rate payers. Investment Results: As water has become increasingly limited, efficiency of its production, delivery, use, and storage has become more important. Investment in rehabilitating wells improves water production and extends the life of the well and pump. Replacing deteriorating water pipes reduces staff time to make repairs, disruption of water service, and potable water loss. Rehabilitation of reservoirs improves water quality, reduces risk of water loss, and extends the life of the reservoir. 2 NEW WATER PROJECTS STRENGTHEN EVMWD’S LOCAL WATER SUPPLY EVMWD continues to look for new and efficient ways to secure reliable water supplies, without further burdening our customers. EVMWD knows that increasing our drinking water supplies by tapping into local groundwater is a sensible way to manage supplies. Utilizing reserves, EVMWD is investing $10 million into a new Water Storage and Recovery Program to increase our community’s water supply. Along with enhanced infrastructure and new projects, EVMWD is also refinancing debt to offset high interest costs. EVMWD is utilizing reserves without placing the burden on our customers. Over the next three years, these projects will allow EVMWD to expand its supply of affordable groundwater, reducing the need for expensive imported water. Over the next three years, Before After EVMWD is 12 Local 20 Local Adding new groundwater supplies Wells Wells Adding recycled water capacity for 9% 12% 68% irrigation supplies and water storage Drinking Water Drinking Water 57% Supplies 23% Supplies Reducing the need for expensive 31% imported water from Northern Imported Water Imported Water California & the Colorado River Groundwater Groundwater Canyon Lake Canyon Lake RESULTS: More local supplies means reduced demand for imported water With the increase in local water supplies, the demand for expensive imported water will be reduced 5,000 acre feet each year. This is enough to supply water to 10,000 families of 4 each year. 3 WATER SAVINGS AND REBATES Customers have excelled at water conservation and EVMWD encourages customers to keep up the good work. Over the past year, customers have taken advantage of numerous rebates through EVMWD and it has resulted in: Over 200,000 square feet of grass has been pre-inspected for removal and replacement to water friendly landscapes. That’s over 18 million gallons of water saved every year! More than $75,000 in incentives has been rebated. Over 2,000 sprinkler heads have been replaced with high efficiency heads. Customers are encouraged to take part in EVMWD conservation and rebate programs. Below are several opportunities for customers to save money while becoming even more water efficient! FREE Water Conservation Devices Free Sprinkler Nozzles Program FREE | While items are available. Rebate amount up to 25 | Program offered online! EVMWD offers FREE water conservation devices such EVMWD is partnering with Western Municipal Water as low flow showerheads, faucet aerators, five minute District to offer up to 25 free Toro Precision sprinkler shower timers, toilet leak dye tablets and hose nozzles nozzles to our customers. The Toro nozzles are much to its customers at no charge. Customers can apply more efficient than regular pop-up spray nozzles and online and pick up their order the next business day or can help customers save both water and money. This can come to the District Headquarters during normal program is only offered online! Supplies are limited. business hours and fill out the form to receive their Customers can go to the program site, fill out an devices immediately. Using one or all of these water- application, print a voucher, and then redeem that saving devices can help lower your water bill and help voucher at a participating irrigation supply store. our community reach its water conservation goals! Program details and lots of information about the Toro nozzles at on the program website at Pool Cover Rebate Program www.FreeSprinklerNozzles.com Rebate amount is $50 | While funding is available. Drip Conversion Rebate Program Did you know that pools can lose up to 15,000 gallons Rebate amount is $0.25