JOURNAL OF MEDICAL INTERNET RESEARCH Ospina-Pinillos et al Original Paper Developing a Mental Health eClinic to Improve Access to and Quality of Mental Health Care for Young People: Using Participatory Design as Research Methodologies Laura Ospina-Pinillos1, MD; Tracey A Davenport1, BA (Hons), eMBA; Cristina S Ricci1, BSc (Hons), LLB, BEd, MEd; Alyssa C Milton1, BSc (Psych), MAppSc (Health Psychology), PhD; Elizabeth M Scott2, MD, FRANZCP; Ian B Hickie1, AM, MD, FRANZCP, FASSA 1Brain and Mind Centre, The University of Sydney, Sydney, Australia 2School of Medicine, University of Notre Dame, Sydney, Australia Corresponding Author: Laura Ospina-Pinillos, MD Brain and Mind Centre The University of Sydney 94 Mallett Street, Camperdown Sydney, 2050 Australia Phone: 61 0286276946 Email:
[email protected] Abstract Background: Each year, many young Australians aged between 16 and 25 years experience a mental health disorder, yet only a small proportion access services and even fewer receive timely and evidence-based treatments. Today, with ever-increasing access to the Internet and use of technology, the potential to provide all young people with access (24 hours a day, 7 days a week) to the support they require to improve their mental health and well-being is promising. Objective: The aim of this study was to use participatory design (PD) as research methodologies with end users (young people aged between 16 and 25 years and youth health professionals) and our research team to develop the Mental Health eClinic (a Web-based mental health clinic) to improve timely access to, and better quality, mental health care for young people across Australia.