EDF Position Paper on Air Passengers’ Rights for Persons with Disabilities European Disability Forum
[email protected] | +32 2 329 00 59 Mundo Madou, Avenue des Arts 7-8, 1210 Brussels, Belgium June 2020 This publication has received financial support from the European Union. The information contained in this publication does not necessarily reflect the official position of the European Commission. EDF position on Regulation 1107/2006 concerning the rights of persons with disabilities when travelling by air Contents About the European Disability Forum (EDF) ............................................................... 1 Executive summary ..................................................................................................... 2 Introduction ................................................................................................................. 2 Issues to be tackled .................................................................................................... 3 Discrimination against persons with disabilities and “Denied boarding” .................. 3 Full compensation for damaged, lost, or destroyed mobility equipment, and injured assistance animal ..................................................................................................................... 6 Transparent and simplified booking of assistance .................................................. 8 Better communication between airlines, airports, and booking agents ................... 9 Choice of seating and other operational procedures