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GUIDE FOR MOBILITY VISUAL HEARING TIPS AND INFORMATION ACCESSIBILITY AND MOBILITY GUESTS WITH Disabilities Disabilities Disabilities

Courtesy Wheelchairs Complimentary Dining and Shopping Locations DISABILITIES Guest Amenities Wheelchairs and Electric Conveyance Vehicles (ECVs) Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney’s Handheld wheelchairs are available for travel to and from Some counter-service and merchandise Available for Rent available for rent. Available on a first-come, first- to provide an overview of the Theme Park. Device to amplify sound through headphones or induction Cut the wait time in easy the load/unload area and locations have narrow queues formed by or Deposit served basis. Audio Description Utilizes Disney’s Handheld neck loop at specific attractions. 3 the Main Entrance Esplanade. These courtesy steps: railings that may be difficult for Guests Device to provide supplemental audio information Handheld Captioning Utilizes Disney’s Handheld wheelchairs are not permitted for use inside the and narration at specific attractions and outdoor using wheelchairs. At these locations, we Device to display text at select attractions. Theme Parks. See a Cast Member at tram load/ locations via an interactive audio menu. ® suggest that a member of your party order Check your Times Guide for a list of Disney attractions. unload area for additional information. and transport the food, or contact a Cast Portable Tactile Maps Provides a tactile Video Captioning Caption-ready monitors designated Ready to use the FASTPASS service on another attraction? Look at the bottom of representation of building boundaries, walkways, with a “CC” symbol can be activated by remote control. Companion Restrooms Companion-assisted Member for assistance. your current FASTPASS ticket to find out when you can get another. and landmarks for each area of the Theme Parks. restroom facilities are available in addition to Accessible Transportation The Presented in a booklet format. Each member of your party inserts his or her Park ticket into facilities designed for access by Guests with following option is available for Guests in Amenities available for $25 refundable deposit. mobility disabilities. These restrooms are located at: Amenities available for $25 refundable deposit. the FASTPASS kiosk. wheelchairs or ECVs: • Street - First Aid Rental Locations ® Resort Stroller Shop located in the main Guest Relations See map inside for location. Guest Relations See map inside for location. You’ll receive a FASTPASS ticket with a return time so you • “a bug’s land” - Flik’s Fun Fair Buses can accommodate various entrance plaza adjacent to the Disneyland Kennel. can go play in the Park instead of waiting in line. • Land - Flo’s V8 Café types of wheelchairs and ECVs. The Come back during your return time and hop on the attraction • Paradise Pier - Across from The Little standard lift size is 30" x 48". The Mermaid~Ariel’s Undersea Adventure wheelchair or ECV must fit the lift Reflective Captioning Available at many theater-type with little or no waiting. Auxiliary Entrance Limitations Some attractions without being forced and be securely Complimentary Companion Restrooms Stationary Braille Maps Large print maps with Amenities and See map inside for locations indicated with Braille overlay and some additional raised graphics attractions, utilizing LED display to project desired captions have auxiliary entrances for Guests with mobility fastened in the restraints. We onto a panel positioned in front of you. See a Cast Member Guests with mobility- or queue-related assistance needs are disabilities or with service animals. These entrances Services for use to highlight key landmarks and attractions. Located recommend that Guests using ECVs next to Oswald’s Filling Station on Buena Vista at the attraction for assistance. encouraged to use the Disney FASTPASS Service wherever possible. are not intended to bypass waiting lines. Guests transfer to a bus seat while onboard. at the Park with disabilities and up to five members of their Street and near the Guest Information Board in Written Aids Packets containing dialogue, narrations, party may enter through these entrances. The rest Carthay Circle. flashlights, pen and paper are available at or near performance Lockers Rentals available both inside Picnic Area A picnic area is located of the party should use the standard queue. areas or entrances for most shows and attractions. and outside the Parks. west of the Main Electric Conveyance Vehicles (ECVs) For additional information about Theme Park services Hosts with basic abilities in Sign Language can be identified Entrance for your convenience. We request More Options Smoking For the comfort of all our Limited number available on a first-come, first-served and options, please visit Guest Relations. You may with the appropriate language pin on their nametag. that no food or beverage be brought inside Guests, smoking is allowed in Mickey Check Look for this symbol at various locations on kids’ meals and other basis at the rental location. also obtain information, including parade & show Sign Language Interpretation Available at Disneyland either Theme Park. times and details about restaurant menus, by calling designated areas only. items that meet Disney Nutrition Guidelines. Visit www.disneymickeycheck.com Must be 18 years of age or older to rent ECVs. Park on Mondays and Saturdays and at Disney Disneyland Kennel Club Located for more information. 407-827-7935. Adventure® Park on Sundays and Fridays. Schedules are Strollers Rentals are available in east of the Disneyland Park Main RESERVATIONS MAY NOT BE MADE IN ADVANCE. available at Guest Relations that list specific interpreted limited quantities. Please take all Special Dietary Requests We offer menu selections for all of our Guests seeking Entrance. No overnight facilities. Available on a same-day basis. show times. personal belongings with you when leaving well-balanced meals, snacks and beverages, as well as those with lifestyle dining For future visits to request confirmation of our interpreted Banking ATMs are located throughout requests or food allergies and intolerances. Please ask to speak with a chef upon Rental fee and refundable deposit required. your stroller unattended. performance schedule OR to request interpretation for other the Resort, presented by CHASE. Basic arrival at the restaurant. Baby Care Center Located on the special events and shows, call a minimum of 14 days in banking services and foreign currency northeast end of , U.S.A. advance at 714-781-4636 Option 1, Option 0. exchange are provided at City Hall in BEYOND DISNEY CALIFORNIA ADVENTURE ® PARK Resort Lost and Found Inquire at Disneyland Park. Safety in the Park Mobility Scooters/ECVs Resort Lost and Found, located west Payment Options Please keep your speed to the walking speed of SERVICE ANIMALS of the Disneyland® Park Main Entrance. those around you. The Disneyland® Resort accepts Hotels/Reservations Disneyland Hotels offer special equipment and facilities for Guests with disabilities. Accommodations may include: wheelchairs, wheelchair accessible bathrooms, bed Adjust and lower speed while maneuvering through Service animals must be under the control of the owner at all times and should remain on a leash or in a harness. Package Check Service Shop and Disney Visa® Cards, Disney Rewards® Cast Members are not able to take control of service animals. Guests with service animals should follow the same accessories, strobe-light smoke detectors, in-room TTYs and other features. For information specific enclosed spaces like restrooms, merchandise and check your purchases for pickup later Redemption Card, Disney Gift Card, Visa®, attraction entrance procedures as Guests using wheelchairs. to individual Hotels, please call the Travel Company at 714-956-MICKEY. food and beverage locations. in the day at these locations: Newsstand MasterCard®, Discover®, American Express®, Service Animal Restrictions Due to the nature • (Main Entrance), The Star Trader Diners Club®, JCB®, traveler’s checks, cash Park your device in safe locations clear from Accessibility information and accommodations for the following locations: walkways and stairs. of some attractions, service animals may not • Soarin’ Over California () or Pioneer Mercantile and . • Disneyland® Park Guest Services locations at Disneyland Park. be permitted to ride. At these locations, please • The Twilight Zone Tower of Terror™ Evacuation (). Resort Hotel Guests may have Travel Tips Should your vehicle become • ESPN Zone Accessibility will vary depending on the type and location of the inquire with a Cast Member about available • Tuck and Roll’s Drive ‘Em Buggies purchases delivered to Bell Services for In the event of an evacuation, Guests may be options, including a rider switch with a member of disabled during your visit, the Automobile activity. For specific information and service options, please contact a host required to walk certain distances and navigate Service Animal Relief Areas next-day pickup after 7a.m. Certain Club of provides at the location. your party or a portable kennel. • Main Entrance: Esplanade near Disneyland® Kennel Club restrictions apply. stairs or narrow walkways. In this case, please complimentary towing and flat-tire services to • Recreation and Activities Accessibility will vary depending on the type and have a member of your party assist you, or wait in a • California Screamin’ • Grizzly Peak: area (near “Grizzly Peak nonmembers during Park hours. location of the activity. For specific information and service options, please contact vehicle for assistance. • ’s Sky School Pass” sign) a Cast Member at the location. • Grizzly River Run • “a bug’s land” Flik’s Fun Fair–main path on LEFT Transfers • Jumpin’ Jellyfish • Paradise Pier: Access gate between Seaside Souvenirs Some attractions require Guests to transfer from • ’s Junkyard Jamboree & –Ariel’s Undersea Adventure PARK RULES Special Considerations for Attractions their wheelchairs to the ride. Cast Members are not • Racers extended queue permitted to physically lift Guests in the transfer. To provide a comfortable, safe and enjoyable experience for our Guests, please SAFETY: Please abide by all safety warnings and notices. Physical considerations on designated attractions: Kennels For information, call 714-781-7662. comply with Park rules, signs and instructions including: Supervise children at all times. Children under age WARNING! For safety, you should be in good Please contact a Cast Member for information and assistance. • All bags are subject to inspection prior to admission. 7 years must be accompanied by a person age 14 health and free from high blood pressure, heart, back • Proper attire is required. years or older. or neck problems, motion sickness, or other conditions • Smoking is allowed only in designated areas. For your safety while on attractions, remain seated that could be aggravated by this adventure. Expectant with hands, arms, feet and legs inside the vehicle. mothers should not ride. Specialty Lighting Effects/Photosensitivity Magnetic Fields Common equipment, such as electric motors • Weapons are strictly prohibited. ©Disney Supervise children. Specialty lighting and other visual effects are and radios, that produce electric and magnetic fields are utilized Additional details and a complete listing of Park rules are available at Guest Relations used extensively throughout Disney California extensively throughout the world and also within our Resorts. Safety Tip: No stampeding, keep your or disneyland.com/parkrules. Adventure Park. These effects include strobe These fields are generally no greater than you would experience arms and legs inside, stay seated on Recycling Be green! Look for containers with this logo located lights and other effects such as simulated in any urban environment or may be exposed to through common This guide provides an overview of services and facilities rides, and keep your paws behind the throughout the Parks. lightning, explosions and chaser lights. household appliances such as vacuum cleaners and hair dryers. For more information, visit Guest Relations located at the Chamber of Commerce. available for Guests with disabilities who are NOTE: If you or any member of your party have questions regarding the above, you may speak with yellow line. Information subject to change without notice. ©Disney DCA-011916-GWD visiting Disney California Adventure® Park. a Guest Relations Cast Member for details. L

Buena Vista Street “a bug’s land” Pacific Wharf Paradise Pier Grizzly Peak Restrooms Companion Restroom ATTRACTIONS ATTRACTIONS ATTRACTIONS 28 Silly Symphony Swings 32 The Little Mermaid~Ariel’s Undersea X Cove Bar Beer, wine, cocktails, non-alcoholic ATTRACTIONS ATTRACTIONS Enjoy boardwalk fun at its “swinging” best! 1 Mobility Access: 22 hosted by Boudin California Screamin’ Zoom on Adventure Be part of Ariel’s specialty beverages and light appetizers. Automated External Defibrillators 13 It’s Tough to be a Bug! 23  (minimum height 40"/102 cm) Mobility Access: 34 Redwood Creek Challenge Trail Wheelchair accessible vehicle available. Bakery. Watch as bakers create fresh sourdough this high-speed coaster. world aboard this attraction! Mobility Access: Enter Strap on “bug eyes” for this humorous 3D (minimum height 48"/ Enter through entrance to the RIGHT of standard Y Paradise Pier Ice Cream Company Earn your Wilderness Explorer badges as you Resort Lost and Found

through standard queue. Wheelchair accessible E bread before your eyes. Mobility Access: Enter 122 cm) Mobility Access: Enter through standard Soft-serve ice cream. DISNEY DINING adventure! Mobility Access: Enter through queue. Take to second level. vehicle available. scramble across rope bridges, slide down hollow through standard queue. queue. Transfer access vehicle available. logs, climb rock walls and more! (Height and age Information Center standard queue. 29 Goofy’s Sky School Z Bayside Brews Pretzels and beer. Guest Relations A Mortimers Market Fresh fruit, bottled 33  Experience Mobility DISNEY DINING 24 King Triton’s Ride a whimsical Climb aboard your training vehicle for a zany requirements—certain challenges only) beverages and juices. Flik’s Fun Fair The smaller you are, the bigger the a magnificent nighttime water spectacular! AA Boardwalk Pizza & Pasta Pizza, pasta Access: Enter through standard queue. The First Aid* carousel of sea creatures. Mobility Access: Enter through ride! (minimum height 42"/107 cm) Mobility Access: Viewing area for Guests with and salads. ® B Clarabelle’s Hand-Scooped Ice Cream fun in this play area for kids. M Pacific Wharf Distribution Co. access queue. Wheelchair accessible bench available. Challenge Trail map indicates accessible routes. EpiPen TM Mobility Access: Enter through standard queue. disabilities available (valid FASTPASS required). hosted by Dreyer’s . 14 Francis’ Ladybug Boogie Take a featuring Karl Strauss handcrafted beers. BB Paradise Garden Grill Marinated grilled (epinephrine injection) ® 25  Midway Mania!® 30 Jumpin’ Jellyfish Drop down 35 Grizzly River Run Auto-Injector C Fiddler, Fifer & Practical Cafe Tacos, (See Times Guide for show times and days) skewers. spin on a ladybug’s back! Mobility Access: N Cocina Cucamonga Mexican Grill Take aim and ride this 4D attraction! Mobility Access: through a colorful forest of kelp. (minimum height Roar down this whitewater raft adventure. Espresso and Specialty Beverages, Artisan burritos, fire-grilled chicken and more! ATM Locations Enter through standard queue. Transfer Enter through standard queue. Separate loading 40"/102 cm) Mobility Access: Enter through DISNEY DINING CC Corn Dog Castle Corn dogs. (minimum height 42"/107 cm) Mobility Access: breakfast sandwiches and wraps, salads and access vehicle available. O Lucky Fortune Cookery Stir-fry flavors area and Wheelchair accessible vehicle available. standard queue. W Ariel’s Grotto “Ariel’s Enter through standard queue. Proceed through Baby Care Center gourmet sandwiches. 15 Flik’s Flyers Soar through the sky in access gate. Guests must navigate steps when from Asia. 26 Games of the Boardwalk Test your skill at 31  Rocket around in spinning Celebration”; Character D Carthay Circle Restaurant Southern a hot air balloon made of leaves! Mobility dining, World of Color boarding and disembarking the raft. Separate Stroller Rentals California modern cuisine, wine and cocktails. P Rita’s Baja Blenders margaritas & these pay-to-play games. spaceships. Mobility Access: Enter through Access: Enter through standard queue. blended non-alcoholic specialties. standard queue. Transfer access vehicle available. dinner packages. loading area and transfer device available. (See World of Color Viewing Options) 27 Mickey’s Fun Wheel Sail up and over G Locker Rentals Transfer access vehicle available. 36 Soarin’ Over California E Carthay Circle Lounge Cocktails, 16 Tuck and Roll’s Drive ’Em Buggies Q Pacific Wharf Café Salads, soups and the face of aboard this sandwiches featuring Boudin Bread. spin-sational ferris wheel. Mobility Soar and swoop over famous California Charging Locker Rentals non-alcoholic specialties and appetizers. Bump around under an landmarks. (Minimum height 40”/102 cm) umbrella big top! (minimum height R Ghirardelli® Soda Fountain and Access: Enter standard queue for Wheelchair Rentals Mobility Access: Enter through Chocolate Shop Chocolatey goodness and swinging gondolas. For 36"/91 cm) 25 26 standard queue. incredible ice cream! non-swinging gondolas, 23 24 Package Check Service enter through exit. Select 17 Princess Dot Puddle Park S Alfresco Tasting Terrace Featuring the Paradise Pier attractions Service Animal Relief Area ATTRACTIONS Wheelchair accessible 27 Splash around a gigantic faucet! ‘Disney Family of Wines’ and appetizers. vehicle available. Y close early due to 2 Disney Junior—Live on Stage! Kennel 18 Heimlich’s Chew Chew Train T Mendocino Terrace Wine and snacks. Paradise Pier World of Color. Please visit Sing and dance with your favorite Disney Junior X an Information Center for Ride along in search of caterpillar snacks! ® Characters! (See Times Guide for show times) U Wine Country Trattoria Italian favorites 21 operating hours. Nikon Picture Spot Mobility Access: Enter through standard queue. Mobility Access: Enter through standard with California Wine Country influences. M queue. Transfer access vehicle available. L W Disney FASTPASS® Service 3 For the First Time in Forever: A “Frozen” V Sonoma Terrace California Craft beer and wine. N Z (Subject to availability) Sing-Along Celebration 20 P at Crown Jewel Theatre 33 28 Single Rider Service ( ) Mobility Access: Enter through standard queue. R O AA Subject to availability Cars Land “a bug’s land” E Disney Diamond Celebration Q Height Requirement K Pacific Wharf 31 4 Sorcerer’s Workshop ATTRACTIONS Photo Spots 32 30 BB Guest May Remain in 16 J 22 Wheelchair/ECV 5 & ’s Royal Welcome 19 Mater’s Junkyard Jamboree 29 Guest Must be Ambulatory 6 Get pulled around by little tractors while you 19 spin and whirl to Mater’s music. (minimum V (Shows every 30 minutes; last show begins 30 minutes T U CC Guest Must Transfer ) Mobility Access: Enter 18 before Park closing) height 32"/81 cm 17 S from Wheelchair/ECV through standard queue. Transfer access 7 vehicle available. 8 14 Guest Must Transfer from ECV to Wheelchair 8 Red Car Trolley 20 Luigi’s Rollickin’ Roadsters 12 15 13 9 The Hollywood Backlot Stage Luigi’s cousins from are in town to perform 34 Physical Considerations (See reverse side) (See Times Guide for show times and days) their favorite dances and you get to go along for At Hollywood Land. Hollywood Land ND 10 Monsters, Inc. Mike & Sulley to the the ride. (Minimum height 32”/81 cm) Mobility (see Times Guide for days and times) DISNEY DINING This attraction may be Rescue! Race through Access: Enter through standard queue. Transfer frightening for children 35 DD Smokejumpers Grill Burgers, chicken Monstropolis to return Boo to her room! access vehicle available. Reflective Captioning 2 sandwiches, fries and drinks. Mobility Access: Enter through standard queue. 21  E D Wheelchair accessible vehicle available. Race another car across beautiful Ornament EE Refreshment Point Hosted by Coca-Cola® Audio Description: Device 11 7 6 5 4 1 Grizzly Peak Available at Guest Relations 11  (See Times Valley. Disney FASTPASS® distribution at FF  Café at Disney’s Grand It’s Tough to be a Bug! (13) (minimum height Californian Hotel & Spa, Chip n’ Dale Critter Handheld Captioning: Device Guide for show times and days) Mobility Access: H G F Available at Guest Relations Enter through standard queue. For upper-level 40"/102 cm) Mobility Access: Enter through 3 C EE FF Breakfast, hearty home-style favorites for lunch standard queue. Separate loading area available. 9 and choice of à la carte or buffet dinner. Assistive Listening: Device access, Guests using wheelchairs/ECVs should I B Available at Guest Relations proceed through the main entrance. DISNEY DINING DD Closed Captioning: Activators The Twilight Zone Tower of Terror™ 12 J Fillmore’s Taste-In Fresh fruit, bottled Available at Guest Relations Take the elevator ride of your life! 36 and location beverages and juices. Viewing Options* (minimum height 40"/102 cm) Sign Language on Sun & Fri. Mobility Access: Enter through standard queue. K Cozy Cone Motel Schedule and Times Guides 10 Get a FASTPASS® ticket Carthay Circle Restaurant Transfer access vehicle available. Flavored popcorn, frozen beverages, soft-serve Stage 17 A at Guest Relations ice cream and chili cone queso. Available at the Grizzly River Run Dining packages include a ticket Smoking Area DISNEY DINING L Flo’s V8 Café Rotisserie sandwiches, salads, FASTPASS® distribution area. for access to center stage viewing. 1 Award Wieners Hot dogs and gourmet Make reservations by stopping by or Reservations Accepted F  home-style sides and house-made pies. Ariel’s Grotto sausages. calling 714-781-DINE (3463). Dinner packages include a ticket Parade Route G Schmoozies Fruit smoothies. ©Disney ©Disney/ for access to reserved viewing. Wine Country Trattoria ® Kiosk MUPPET★VISION 3D © Studio, LLC. Tram to Mickey & Friends Parking H Fairfax Market Fresh fruit, bottled beverages Make reservations by stopping by Dining packages include a ticket for and juices. It’s Tough to be a Bug! and “a bug’s land” are inspired by Disney•Pixar’s A Bug’s Life. Disney Characters Monsters, Inc. Mike & Sulley to the Rescue! is inspired by Disney•Pixar’s Monsters, Inc. See Times Guide for hours Toy Story Midway Mania!® is inspired by Disney•Pixar’s Toy Story films. Shuttle buses to Buzz, Taxis available next or calling 714-781-DINE (3463). access to reserved viewing. Make I Studio Catering Co. Frozen non-alcoholic Turtle Talk with Crush is inspired by Disney•Pixar’s . Woody & Jessie Lots to the ESPN Zone® reservations by stopping by or Disney PhotoPass® Photographer concoctions. The Twilight Zone Tower of Terror™ The Twilight Zone® is a registered trademark of CBS, Inc. Non-ticketed viewing is available and is used with permission pursuant to a license from CBS, Inc. ©Disney/CBS, Inc. calling 714-781-DINE (3463). Attractions and may be seasonal and are subject to change without notice. Shuttle buses to Downtown Disney® District and around Paradise Bay. ® satellite parking lots Hotels of the *Emergency services available by calling 911. *FASTPASS® tickets and dining packages are limited.