Sustainability Report Crop Year 2019/2020 Visit our website by scanning the QR Code on the right or by clicking https://www.biosev.com/en INTRODUCTION GRI 102-50, 102-53, 102-54 and 102-56
We are pleased to present our Sustainability This edition of the Biosev Sustainability Report How to navigate this Report Report for crop year 2019/2020, in which we reflects the results of a new materiality exercise report to stakeholders, the market and wider conducted in the crop year as part of our ongoing To navigate this report and access society about our activities, initiatives and transformation journey. supplementary information, click the links in performance in the crop year. the Table of Contents below and/or in the GRI The Report is available in Portuguese and English. Content Index. The Report also supports us in achieving You can download a digital copy from our website continuous progress towards an overarching goal at https://www.biosev.com/en/sustainability/ At the bottom of each page, click the icons to of sustainable development. sustainability-report/. navigate through the document. We report both financial and non-financial For any comments, questions or suggestions information in accordance with the Core about our Report, please write to: option of the Global Reporting Initiative (GRI) [email protected]. Previous Next Back to Back to Standards. We also reference and report on our page page contents previously contributions to the Sustainable Development viewed Goals (SDGs). page CONTENTS
4 Message from the CEO 6 Our COVID-19 response 9 The crop year at a glance 11 Who we are 18 Our commitment to sustainability 21 Material topics 26 Corporate governance 33 A business model aligned with the circular economy 35 Integrated field and mill operations 53 Human capital management 69 Health & safety 80 Social platform - community relations 86 Relations with customers and consumers 88 Supplier management 95 Other stakeholders 97 Environmental management 113 Economic and financial performance 122 Going forward 124 Appendixes 147 Credits MESSAGE FROM THE CEO GRI 102-14, 102-15, 102-49
Having completed my second year as CEO at To translate our performance in the year into Biosev in July 2020, I am very proud to be a numbers, in crop year 2019/2020 we recorded part of the Company as it undergoes such an a consolidated cane yield (consolidated TCH) important operational turnaround. of 82.9 t/ha, an improvement of 3.5% on the previous crop year. Our mill efficiencies Our performance in crop year 2019/2020 was have also improved. The ratio of Product TRS driven not only by the projects and initiatives we to Cane TRS increased by 1.3% compared implemented and the milestones we reached, to the previous season. In terms of product but also by a major cultural and operational performance, revenues from ethanol sales transformation spanning the entire business. increased significantly by 9.5% in the year. We made important progress in the period across These results primarily reflect our continuing operational improvements, cost reductions, focus on cane field and crop management strengthened agricultural and mill operations, improvements, operational improvements, cash flows and improved economic and financial reducing process losses, and efficient performance. A focus on better managing our commercial management. field and mill operations in an integrated manner has increased efficiencies and incrementally They also confirm that our commercial and improved our results. At the same time, we operational strategy of focusing on our Center- have remained firm in our commitment to South operations—for strategic, economic and ethics, safety, valuing our direct and third-party logistics reasons—has proven successful. In employees, and taking care of the communities 2019 we completed the sale of two assets we where we operate and the environment. had in the Northeast.
Biosev Sustainability Report 4 Crop Year 2019/2020 “Our performance in the crop year reflects a major cultural and operational transformation that we have undertaken”
The weight of ethanol in our product mix have effectively implemented circular economy the integrity and health of our employees and was 65.3%, with more TRS being allocated to principles by recycling, reusing and selling waste, communities, and ensure continuity of our the production of ethanol due to its higher using byproducts and renewable energy, and in operations. profitability relative to sugar in the period. Since many other ways. the outbreak of the pandemic, in the current Going forward, we will continue to capture crop year (2020/2021) the market has shifted To ensure we understand and are able to meet opportunities and develop improvements and sugar is now more attractive. In response, stakeholders’ expectations, in the 2019/2020 while incrementally evolving our financial we have now rebalanced the product mix, with crop year we conducted a new materiality and operational performance. And we remain our mills quickly reconfiguring their processes to assessment, we set up a Sustainability Committee committed to creating added value for our produce more sugar. and subcommittees to manage identified material products and shared value for our stakeholders. topics, and we established a set of strategic We are continuously looking to new technologies sustainability drivers. The world has changed, especially now as a result and innovation, and had more than 35 initiatives of the pandemic. But we are on the right course in our R&D pipeline in 2019/2020. Through our All our operations are now certified within the and ready for what lies ahead. Ventures Program (Programa Empreender), we RenovaBio program. We are proud to be not elicit new ideas from across the Company that only aligned with, but actively supporting, global help drive the development of the business. efforts to tackle climate change by reducing Juan José Blanchard greenhouse gas emissions. CEO Sustainable development remains at the center of our operations, initiatives and actions, with full Following the COVID-19 outbreak in Brazil, we support from myself and senior management. responded rapidly and took several steps to I am very much a believer in, and we at Biosev mitigate the impacts from the pandemic, protect
Biosev Sustainability Report 5 Crop Year 2019/2020 OUR COVID-19 RESPONSE GRI 102-15
This year the world has been shaken with the outbreak of COVID- A structured response 19—a diseases caused by a novel coronavirus—which the World Health We launched a swift response to the We hired an infectious disease expert Organization (WHO) declared a pandemic, beginning in March 2020. to assist us in planning and decision- pandemic on March 11. making, and in developing a set of To ensure effective decision-making, internal protocols based on guidelines At Biosev, we took several steps we created a dedicated committee to issued by public health authorities. to mitigate the impacts from the monitor the situation on a daily basis and pandemic, protect the integrity coordinate preventive and risk mitigation We created a COVID-19 dashboard with and health of our employees and actions for both our employees and our a set of indicators that are tracked on communities, and ensure continuity communities and other stakeholders. a daily basis, and set up a dedicated of our operations. We have closely The committee meets on a regular basis. channel for employees to ask questions, followed the recommendations issued We also set up local subcommittees to submit medical leave documentation by Brazilian government agencies, the standardize and streamline prevention and perform other actions. We spared Ministry of Health and the WHO. and contingency measures. no effort in implementing and enforcing preventive measures.
Biosev Sustainability Report 6 Crop Year 2019/2020 Preventive and educational measures Social distancing and For our employees, we implemented educational sheltering in place initiatives and intensive campaigns via our internal communications channels (email, TV, intranet, bulletin boards, posters and informational videos). For example, we developed a Biosev Quick • All at-risk employees (people over 60 or • Travel and external visits were either canceled Reference Guide about the pandemic, and we who have diabetes, hypertension or other or postponed, and visits to and from suppliers broadcast “Health Moments” on the PA systems conditions) were given leave. and customers are now limited. at our facilities, with instructions on self-care and • Some office employees were assigned to work • Employee shuttle buses are now operating at personal hygiene at the workplace. from home. 50% capacity. The pandemic has put our mental health to • We are gradually reorganizing the workplace • We issued guidelines on using light vehicles, the test, disrupting our daily lives, keeping us layouts at our offices. including passenger limits. apart from our loved ones, not to mention the • We closed all meeting rooms and discontinued • Cafeterias are now operating at 50% capacity fear of contracting the disease. To help them all in-person meetings, events and training and all meals are now served without cope with these challenges, we have provided sessions to avoid large gatherings indoors. employees being allowed to touch the serving our employees with psychological support Meetings are held either via videoconferencing utensils. in partnership with Alelo and Auster, and a or in open, well ventilated facilities with dedicated channel for health counseling. participants wearing masks. • Social distancing signage and floor markings In addition, our prevention and education were placed in common areas, such as initiatives included the following: cafeterias and change rooms.
Biosev Sustainability Report 7 Crop Year 2019/2020 Personal Screening, Community protective testing and equipment quarantining initiatives We reconfigured our production operations to process ethanol into a 70% alcohol solution. • We provided alcohol-based hand sanitizers • Employees were vaccinated against influenza Products have been donated to the National at workplaces and to our employees, as well on an earlier date. Healthcare System (SUS) in a joint initiative led as different colored masks, with employees • COVID-19 test kits were purchased and by the Brazilian Sugarcane Industry Association receiving instructions on how to wear them suspected cases have been tested. (UNICA). As of August 2020, the initiative effectively and safely and to replace them • We implemented temperature screening for had donated one million liters of 70% alcohol every three hours. direct and third-party employees. solution. • Employees with symptoms of the disease, Between July and August 2020, we also donated who have tested positive for COVID-19 or approximately 3,000 liters of 70% alcohol whose household members have symptoms solution bottled at CicloFarma, as well as 900 Preventive or have tested positive are instructed to self- kilograms (kg) of food, cleaning and personal disinfection quarantine for 14 days. hygiene products to communities surrounding • We monitored and provided health advice to our operations in the southeastern cities of employees, especially suspected or confirmed Barretos, Barrinha, Pitangueiras, Morro Agudo, cases of COVID-19. Guariba, Pontal and Lagoa da Prata. • Common areas are now continuously cleaned and disinfected. • In work areas, at each change of shift equipment and vehicles are disinfected with a 70% alcohol solution. • Shuttle buses are disinfected after each trip.
Biosev Sustainability Report 8 Crop Year 2019/2020 THE CROP
No fatalities involving direct employees for the second YEAR AT A consecutive crop year
GLANCE Injuries down by 46% and Injury Frequency Rate down 31%(2)
All operations certified within the Brazil’s decarbonization program (RenovaBio) 5.8% 1.010 reduction Mill Efficiency (Product in plant water intensity TRS to Cane TRS), an (m³ per metric ton of improvement of 1.3% on Conducted a new sugarcane processed) the previous crop year materiality exercise, 82.9 t/ha involving 300 internal and Consolidated cane yield external stakeholders (consolidated TCH), up 3.5% on the previous crop year Implemented a Sustainability Committee and 12 subcommittees— one for each material NOTES: topic—and established (1) ex-resale/HACC/IFRS16 a set of Strategic (2) For direct employees. Including fatalities, lost-time injuries (LTIs) and non- R$ 1.8 billion Sustainability Drivers lost-time injuries (NLTIs). Not including Adjusted EBITDA(1), up first-aid cases. 12.9%
Biosev Sustainability Report 9 Crop Year 2019/2020 Significant awards and recognition in the crop year Top Companies (Empresas Mais) Visão Agro Brasil Visão Agro Center-South Ranking – Estadão
In 2019 the 17th edition of the Visão Agro Brasil In 2019 AR Empreendimentos – Comunicação e The 5th edition of the ranking in 2019 recognized awards was held to recognize professionals, Eventos organized the 10th edition of the Visão corporations with the best financial results in organizations and companies for excellence Agro Center-South awards. The awards recognize each segment between 2015 and 2018. The and outstanding efforts in support of the sugar professionals, organizations and companies that ranking is developed by the São Paulo newspaper and ethanol industry, to celebrate production make a difference and demonstrate excellence in O Estado de S. Paulo in partnership with performance in the year, and to promote their activities and businesses in support of the Fundação Instituto de Administração (FIA) and sustainable practices. Center-South sugar and ethanol industry. Austin Rating, a risk rating agency. The award ceremony took place on December The award ceremony was held on July 23, 2019 in The survey for the ranking reviewed the financial 5 in Ribeirão Preto (SP). The award program Piracicaba (SP). statements of 2,800 companies and selected is organized by AR Empreendimentos – those with the highest Estadão/FIA Impact Comunicação e Eventos under the oversight of We received recognition in the following Coefficient, a metric that intersects information the Research Group for Industrial Management categories: on the size and financial performance of each in the Ethanol Industry (GEGIS) and the trade • Best Mills: Santa Elisa (Sertãozinho - SP). company within its industry. We ranked second in journal Revista Visão Agro. • Special Mention: Biosev – mechanized the “Sugar & Ethanol” segment. harvesting. We received recognition in the following categories: Best Managers: Carlos Daniel Berro and Ricardo Lopes; Sudamérica Best Mills: Santa Elisa (Sertãozinho - SP); and Special Mention: Biosev – Mechanized Harvesting.
Biosev Sustainability Report 10 Crop Year 2019/2020 WHO WE ARE
Biosev Sustainability Report 11 Crop Year 2019/2020 About Biosev GRI 102-1, 102-2, 102-4, 102-5, 102-6, 102-7
We are one of the largest sugar cane processors in the world and a leading player in Brazil’s sugar and ethanol industry, primarily producing sugar, ethanol and cogenerated electricity. Ownership information Our operations span the entire value chain, from sugarcane cultivation through We are a Brazilian company majority-owned harvesting and processing to storage, by French group Louis Dreyfus Company. logistics and marketing in Brazil and Biosev has been listed in the Novo Mercado globally. segment of B3 S.A. - Brasil, Bolsa, Balcão We have eight mills in Brazil and since 2013. approximately 315,000 hectares of Our ownership structure at 3/31/2020 was cropland. Our field and mill operations are as follows: integrated together and our cutting and harvesting operations are virtually 100% Number of mechanized. Shareholder Shares % Shares With robust export capabilities, our Hédera Investimentos e 810,576,708 79.43% products are sold in Brazil and in more Participações Ltda. than 30 other countries around the world. Sugar Holding B.V. 130,850,715 12.82% Biosev’s strategic positioning is focused on NL Participações Holdings 4 B.V. 8,919,302 0.88% delivering sustainable results. NL Participações Holdings 2 B.V. 8,919,302 0.88% In crop year 2019/2020 we had a Free Float 61,163,399 5.99% workforce of 9,778 employees. Total 1,020,429,426 100.00%
Biosev Sustainability Report 12 Crop Year 2019/2020 Our operations GRI 102-4 Products Biosev’s assets are located in the states of São Paulo, Mato Grosso do Sul and Minas Gerais, and GRI 102-2 include a sugar export terminal at the Port of Santos on São Paulo's coast. We also have Head Offices Our operations produce sugar and ethanol in São Paulo (SP) and an Administrative, Technology and Innovation Center in Sertãozinho (SP). and are energy self-sufficient.
Sugar • Coarse Minas • VHP (very high polarity) Gerais • Liquid Mato Grosso (MG) • Invert 2 do Sul (MS) 1 5 6 8 3 A Ethanol 7 São Paulo 4 • Anhydrous (SP) • Hydrous B • Neutral T
OFFICES RIBEIRÃO PRETO SOUTH MATO GROSSO DO SUL A. Administrative, Technology and CLUSTER CLUSTER Electricity Innovation Center 3. Santa Elisa Mill 7. Rio Brilhante Mill All our operations (Sertãozinho - SP) (Sertãozinho - SP) (Rio Brilhante - MS) cogenerate their own B. Head Offices 4. Leme Mill 8. Passa Tempo Mill electricity by burning (São Paulo - SP) (Leme - SP) (Rio Brilhante - MS) sugarcane bagasse; seven mills export surplus 5. MB Mill TEAG RIBEIRÃO PRETO NORTH CLUSTER (Morro Agudo - SP) electricity to the grid for 1. Continental Mill 6. Vale do Rosário Mill Guarujá Sugar Export Terminal sale. (Colômbia - SP) (Morro Agudo - SP) (TEAG) 2. Lagoa da Prata Mill (Santos - SP) (Lagoa da Prata - MG)
Biosev Sustainability Report 13 Crop Year 2019/2020 Strategy GRI 102-16 We are currently undergoing a major transformation in which we are reorganizing ourselves to achieve new levels of strategic, financial, operational and organizational performance. Guiding principles We recently redesigned:
Our VISION: A safe, efficient and profitable enterprise that values people and simplicity and contributes to the development of communities where we operate.
Our VALUES: The Biosev Way means having ethical conduct, being mindful of safety, building trust, having a sense of ownership and demonstrating adaptability. Biosev’s values express who we are.
Biosev Sustainability Report 14 Crop Year 2019/2020 Operational PRISMA program Competitiveness Program GRI 403-1, 403-8 GRI 102-15 Integral to our strategy is Biosev’s Integrated PRISMA Program – crop year 2019/2020 Quality, Health, Safety & Environment Program Total Throughout the crop year we continued our (PRISMA, in the Portuguese acronym), a Disclosure Percent number Operational Competitiveness Program,a management system spanning all our operations Company-wide initiative that guides our strategic that sets out guidelines and requirements on Employees who direction to drive efficiency and profitability in our behaviors and actions, at Biosev and at our are covered by the 9,778 100% the context of a major transformation. suppliers. program(1) Employees who are To date more than 500 opportunities have been The aim of the Program is to achieve high identified within the program. A total of 150 covered by such a standards of excellence in quality, health, safety program that has 9,778 100% initiatives were submitted in phase one, involving and the environment in all our activities. The process optimizations and improvements and been internally system is consistent with industry best practice audited(2) performance enhancements. and international standards, including ISO Employees who are We recognize that a transformation such as the 45001:2018 PT (Occupational health and safety management systems) and ISO 14001:2015 covered by such one ongoing at Biosev requires wide senior a program that leadership engagement. (Environmental management systems), going 1,778 18% beyond minimum legal requirements. has been audited or certified by an The PRISMA Program covers 100% of direct and external party (3) third-party employees, as shown in the table NOTES: opposite. (1) Third-party employees are covered by our management system but were not included in the data compiled for this For further information, visit: https://www. disclosure. (2) Historically, the PRISMA program has been audited biosev.com/en/sustainability/hse-management- by the corporate team on a sampling basis across all our system/ field and mill operations, since crop year 2015/2016. On an exceptional basis, due to the COVID-19 pandemic, in 2019/2020 the audits that were scheduled to occur in March 2020 in our Lagoa da Prata, Rio Brilhante and Passa Tempo operations had to be postponed. However, these operations had conducted pre-audits internally at a local level. (3) In terms of external audits, our HSE management system has been assessed as part of the BONSUCRO certification process at Santa Elisa. Other operations have not undergone BONSUCRO certification.
Biosev Sustainability Report 15 Crop Year 2019/2020 A new HSE culture HSE Roadmap GRI 102-15 As a way to build and strengthen a culture of More than simply setting goals and targets, the In crop year 2019/2020 we implemented a range active and mutual stewardship among our goal of the project is to enhance our approach to of initiatives to bolster our health, safety and employees, we launched an HSE Roadmap to HSE in our day-to-day activities, and to strengthen environment (HSE) culture at Biosev, including educate, support and inspire people to engage our HSE culture so that our workplaces become the following: around health, safety and the environment. increasingly safe, healthy and environmentally As part of the project, the corporate HSE team balanced. toured our operations to introduce local teams to our new approach to HSE, as an initial step. Five pillars guide our HSE activities and behaviors Structuring and increasing as part of the project: CAPEX spending on HSE
In March 2019 we carried out a general Our o l ta ar o o l assessment of risks and opportunities to identify Purpose CAPEX spending priorities for Health, Safety and the Environment. Our du at su ort a d s r o l The assessment used the Hazard Rating Number Mission (HRN) method, which is widely used around Our the world to quantify and rate the level of risk. Vision A cultural transformation requires l ad a l tra a d The assessment has enabled us to consistently communications. prioritize HSE projects, which will now be approved on an annual basis by the Executive H S E Health, Safety and n ironment a do t s r t Board and Strategy Committee as part of a multi- Our annual plan. Belief Our In crop year 2019/2020 we earmarked R$ 13.3 Principles Focus, discipline, continuous learning, self-motivation and million in CAPEX for HSE. r s l
Our Driver
Biosev Sustainability Report 16 Crop Year 2019/2020 The importance of an HSE culture – variable compensation linked to HSE performance
As another important initiative, we introduced variable compensation linked to HSE performance for both our leadership team and operational employees. For the leadership team we structured and implemented an HSE scorecard linked to our Profit-Sharing Program. We use the scorecard tool to set targets for different preventive and reactive HSE KPIs. We then assess each site’s and each department’s (cane field operations, mill operations and support) performance against each of the targets; the more targets each site and department meets, the higher its score. Depending on their final performance score, our corporate and site leadership teams receive different tiers of variable compensation. For operations teams, we have introduced variable compensation bonuses for zero injuries.
Biosev Sustainability Report 17 Crop Year 2019/2020 OUR COMMITMENT TO SUSTAINABILITY
Biosev Sustainability Report 18 Crop Year 2019/2020 Commitment to sustainability GRI 102-12, 102-15, 102-16, 102-18
Sustainability is ingrained in our business, During these meetings, the Committee In addition to these internal efforts, Biosev projects, initiatives, practices and mindsets. collaboratively discusses and approves Company- has also participated in external sustainability Our commitment to sustainable development is wide strategies and projects to strengthen events and initiatives to identify and predict central to everything we do. sustainability at Biosev. trends, including the SDG Talks at the Brazilian Association of Sustainability Professionals As part of our transformation journey, we We have also set up 12 subcommittees for each (ABRAPS), the ABRASCA (Brazilian Association have redesigned our business strategy on of our 12 material topics (as described in the of Listed Companies) sustainability reporting sustainability. chapter “Material topics” of this Report), for awards, and events organized by the Global more targeted action. During crop year 2019/2020 we conducted a new Compact. As well, we support the global agenda materiality assessment in which we identified These subcommittees’ duties are to conduct on climate action through our participation in 12 priority topics needing to be addressed and benchmarking analyses and assessments of the Brazilian government’s RenovaBio Program monitored across all levels of the Company (see opportunities and challenges. Subcommittee and by annually inventorying our greenhouse the chapter “Material topics” in this Report). As activities are translated into proposed goals gas (GHG) emissions. part of the assessment, we mapped the identified and projects which are then submitted to and material topics to the United Nations (UN) approved by the Sustainability Committee. Sustainable Development Goals (SDGs). Subcommittee members form a group of The outcomes from the assessment inform our “sustainability ambassadors” that is diverse both short-, medium- and long-term strategies. A in its profile and in the key departments of the Sustainability Committee has been set up as part Company it represents. of this broad-reaching process. Each subcommittee has a “sponsor” at the The Sustainability Committee meets on a senior leadership level who coordinates the monthly basis with the involvement of our subcommittee’s activities and ensures alignment As entire leadership team and key departments, across the operational, tactical and strategic including: Communications & Corporate Social levels. part of our Responsibility; Health, Safety & Environment; transformation journey, Sustainability; Financial; Planning; and Investor Relations. we have redesigned our business strategy on sustainability.
Biosev Sustainability Report 19 Crop Year 2019/2020 Strategic drivers for a sustainable future In 2020 we established a set of Strategic The six drivers are illustrated below. Each driver Sustainability Drivers consistent with Biosev’s goal is further ramified into sub-drivers that guide our of steering our initiatives, projects and practices sustainable development strategy. toward a sustainable future. Biosev’s Sustainability Drivers are aligned with This was informed by discussions and our most our Vision and Values. recent materiality assessment (see the chapter “Material topics” of this report) to further strengthen our sustainability governance at Biosev.
Sustainability Drivers
Social Responsibility Human Capital VALUES SOCIAL B L A R S P A A E H