Brand Guide19

technologyonecorp.com

Australia | | South Pacific | Asia | United Kingdom Core id elements

2 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Logo

3 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 4 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM The Logo

Our logo is our most precious asset and should appear on all key applications. It’s important that the TechnologyOne logo is always applied correctly and consistently. It must appear only in the configurations specified here, and in the correct colours options, as we outline in this guideline. Please never alter our logo. Please note: Our name must always appear as ‘TechnologyOne’ when appearing in text.

5 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM The Logo

Our logo is our most precious asset and should appear on all key applications. It’s important that the TechnologyOne logo is always applied correctly and consistently. It must appear only in the configurations specified here, and in the correct colours options, as we outline in this guideline. Please never alter our logo. Please note: Our name must always appear as ‘TechnologyOne’ when appearing in text.

6 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Clear space

A clearspace helps our logo stand out and ensure it’s not compromised by other elements. The clearspace around the entire logo is determined by the cap height of the ‘O’ in the One. This clearspace applies to all marketing communication and digital applications.

7 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Partner logo

A clearspace helps our logo stand out and ensure it’s not compromised by other elements. The clearspace around the entire logo is determined by the cap height of the ‘O’ in the One. This clearspace applies to all marketing communication and digital applications.

Partner Logo

8 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Incorrect usage

It’s important we maintain brand consistency and integrity, so please only use the official master logo files. It’s also vital the logo is never altered, re-drawn or re-created in any way. A few examples of incorrect usage are outlined on this page, but these are not exhaustive. Please use common sense. If you have a Technology question, simply ask the Brand Team.

Do not change the font Do not rotate logo Do not Stack logo

Do not stretch the logo Do not Compress the logo Do not use on complicated backgrounds

9 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Colours

10 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Brand Colours

Primary Accent Oneness Navy Oneness Blue

CMYK CMYK C96/M91/Y39/K62 C72/M05/Y15/K00

WEB WEB #000738 #09b5d1

RGB RGB 0/7/56 9/181/209

PMS PMS 539c 311C

11 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Industry colours

Industry Industry Industry Industry Industry Industry Local Government Government HCS Financial services Asset Intensive Education

CMYK CMYK CMYK CMYK CMYK CMYK C78/M02/Y62/K00 C64/M79/Y00/K00 C87/M51/Y00/K00 C00/M63/Y80/K00 C53/M68/Y00/K00 C0/M83/Y05/K00

WEB WEB WEB WEB WEB WEB #00b189 #9164cc #2a7de1 #E54360 #ff7f40 #f45197

RGB RGB RGB RGB RGB RGB 0/177/137 145/100/204 42/125/225 229/67/96 255/127/64 244/81/151

PMS PMS PMS PMS PMS PMS 339C 265C 285C 198C 164C 212C

12 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Fonts

13 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Our font Proxima Nova

An important part of building a strong brand identity is the consistent and correct use of its Black typography. Our primary typeface is Proxima Nova – it’s contemporary, modern, accessible ABCDEFGHIJKLMNOPQRSTUVWXYZ and positions us well for the future. It has a abcdefghijklmnopqrstuvwxyz wide variety of styles, making it a versatile type family. Regular Proxima Nova is used across all areas of the business, with the exception of all Microsoft ABCDEFGHIJKLMNOPQRSTUVWXYZ Office programs. It should be used for all abcdefghijklmnopqrstuvwxyz design collateral - eg. posters, brochures and other collateral, and is used across our website and intranet. Figures

We use Proxima Nova in regular, semibold, 01234567890 bold and Black which helps differentiate between headlines, subheadings and body Special Characters copy. Although these are the four weights we primarily use, Proxima Nova is a large family, !“§$%&/()=?`;:¡“¶¢[]|{}≠¿‘ various weights can be used at designer discretion. «∑€®†Ω¨⁄ø𕱑æœ@∆ºª©ƒ∂‚å¥≈ç

Accessing Proxima Nova Proxima Nova can be accesed through: Font test https:// typekit.com/fonts/proxima-nova Typekit partners with the world’s leading The spectacle before us type foundries to bring thousands of fonts to designers every day. No need to worry about was indeed sublime. licensing, and you can use fonts from Typekit Apparently we had reached a great height in the atmosphere, for the sky was a dead black, and the on the web or in desktop applications. Should stars had ceased to twinkle. By the same illusion which lifts the horizon of the sea to the level of the you need to purchase Proxima Nova, it can spectator on a hillside, the sable cloud beneath was dished out, and the car seemed to float in the be found at: https://www.myfonts.com/fonts/ middle of an immense dark sphere, whose upper half was strewn with silver. Looking down into the dark marksimonson/proxima-nova/ gulf below, I could see a ruddy light streaming through a rift in the clouds.

14 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Print H1 Heading - - A4 Proxima Nova - Black 26pt Type / 26 pt Leading

Super H2 heading - Proxima Nova - Bold 14pt Type / 17 pt Leading

- headersProxima Nova - Black 90pt Type / 63 pt Leading H3 heading - Proxima Nova - Extra bold Body Copy 9pt Type / 14 pt Leading - Proxima Nova - Medium 7 pt Type / 11 pt Leading H4 heading - Proxima Nova - Extra bold 7pt Type / 11 pt Leading

H5 heading - Proxima Nova - Regular 9pt Type / 14 pt Leading

15 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Website H2 Heading - Proxima Nova - Bold H1 48pt Type / 57 pt Leading H3 heading - Proxima Nova - Bold 28pt Type / 35 pt Leading Heading- Proxima Nova - Black 68pt Type / 63 pt Leading H4 heading - Body Copy Proxima Nova - Semi bold - 24pt Type / 30 pt Leading Proxima Nova - Regular 16 pt Type / 23 pt Leading H5 heading - Proxima Nova - Bold 18pt Type / 24 pt Leading

H6 heading - Proxima Nova - Semi bold 16pt Type / 25 pt Leading

16 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM System Arial font

Black When a default font is required, we use Verdana. Verdana is a typeface which can be ABCDEFGHIJKLMNOPQRSTUVWXYZ found across many operating systems for use across internal applications such as Microsoft abcdefghijklmnopqrstuvwxyz Word and PowerPoint. Regular ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz

Figures 01234567890

Special Characters !“§$%&/()=?`;:¡“¶¢[]|{}≠¿‘ «∑€®†Ω¨⁄ø𕱑æœ@∆ºª©ƒ∂‚å¥≈ç

The spectacle before us Font test was indeed sublime. Apparently we had reached a great height in the atmosphere, for the sky was a dead black, and the stars had ceased to twinkle. By the same illusion which lifts the horizon of the sea to the level of the spectator on a hillside, the sable cloud beneath was dished out, and the car seemed to float in the middle of an immense dark sphere, whose upper half was strewn with silver. Looking down into the dark gulf below, I could see a ruddy light streaming through a rift in the clouds.

17 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Photography

18 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Our style

Our customers’ customers worlds are alwaysmoving, so our ‘Moments’ style reflects this.It’s real, genuine and authentic. Capturing themoment without feeling forced. The ‘tech’becomes secondary, it’s about the technologybeing an enabler to making the customers andtheir customers lives better/ easier.

It’s all about being ‘in the moment’. Whether it’sa moment of focus or one of pure excitementand joy, it should always feel authentic.

Capture the moment so that it’s crisp, clear anduncluttered. Our imagery works best when it’sminimal, striking and graphic in style. Avoidcomplicated backgrounds or anything that’sunnecessarily busy.

Modern brands treat tech in a seamless waywith more of a the focus on how the technology enriches people lives rather than the device inwhich it’s delivered.

When technology is shot within photography it should appear natural and seamless, neverforced or overly staged.

19 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Our style

To ensure we’re always communicating a strong, empathetic brand message, it’s vital that our imagery style is always applied correctly and consistently.

Please always follow these principles when selecting imagery:

• Be human and explore a sense of interaction with objects • Have an element of depth in your imagery • Use real people who express real emotions • Use imagery that feels natural and candid.

• Be too literal or use scenarios that are overly direct and uninteresting • Use models lacking authenticity • Force technology into every shot • Use images that are busy and where the focus of the image is lost • Use shots that feel disingenuous • Use imagery that feels staged or forced.

Please note: It’s not recommended to force tech into the shot but if it is, the person should be interacting with the screen not just holding the device.

20 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Brand application

21 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Letterhead + Comp slip

This shows the approved layouts with the primary elements of the TechnologyOne stationery system for the letterheads.

Usage: The letterhead will be used for all official communication that is going out of TechnologyOne company.

Dimensions A4 (297x210)

Print CMYK

Weight 120gsm Uncoated white

With Compliments

technologyonecorp.com

Technology One Limited | ABN 84 010 487 180 technologyonecorp.com (02) 6198 6000 (02) 6198 6001 73 Northbourne Avenue, CANBERRA ACT 2600 GPO Box 322, CANBERRA ACT 2601 P. F. ©COMMERCIAL IN CONFIDENCE Technology One Limited | ABN 84 010 487 180 P. (02) 6198 6000 F. (02) 6198 6001 73 Northbourne Avenue, CANBERRA ACT 2600 GPO Box 322, CANBERRA ACT 2601

22 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Online More than 60,000 advertising Curtin Uni

This shows the approved layouts with the Students primary elements of the TechnologyOne digital now work system for online advertising. as one

Find out more More than 60,000 Curtin Uni Students now work as one Dimensions 300x250, 300x600, 728x90, 160x600

Find out more Industry More than 60,000 - Education Curtin Uni Students now work as one

Find out more

More than 60,000 Curtin Uni Students now work as one Find out more

23 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Flyers technologyonecorp.com

This shows the approved layouts with the From today primary elements of the TechnologyOne stationery system for the Flyers 120,000 Students are in the More than Dimensions 60,000 A4 (210x297) cloud. Powered by TechnologyOne SaaS, millions of students around the world access their student Curtin Uni Industry information from any device, anywhere, at any - Education time. In , more than two thirds of tertiary Students institutes use our enterprise software to underpin their educational, operational and now work strategic requirements. as one.

Today, Curtin University joined over half of Australian tertiary institutions using our software to digitally transform their student and administrative experience.

Powered by TechnologyOne SaaS, millions of students around the world access their student information from any device, anywhere, at any time.

technologyonecorp.com

24 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Flyers Technologyonecorp.com

This shows the approved layouts with the primary elements of the TechnologyOne stationery system for the Flyers Thousands of VU Polytechnic students now work as one

Dimensions Powered by TechnologyOne SaaS, millions of students A4 (297x210) around the world access their student information from any device, anywhere, at any time.

Industry Today, Victoria University joined over half of Australian - Education tertiary institutions using our software to transform their student experience.

technologyonecorp.com

More than 60,000 Curtin Uni students and sta now work as one

Today, Curtin University joined over half of Australian tertiary institutions using our software to digitally transform their student and administrative experience.

Powered by TechnologyOne SaaS, millions of students around the world access their student information from any device, anywhere, at any time.

25 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Brochure “Moving to OneEducation TechnologyOne’s Enterprise software for The OneSolution booklets give an overview educational institutions enterprise SaaS has of complex solution in a simple format. given us a more robust TechonologyOne’s beautiful, intuitive software platform, and allowed is showcased through real-size screenshots. If us to deliver a cloud-fi rst, you require OneSolution booklets contact your mobile-fi rst experience.” Marketing Partner.

Dimensions A5 (148x210)

Transforming Business, Print Making Life Simple.

CMYK TechnologyOne’s enterprise software empowers 1.4 million students across 118 campuses worldwide. Weight 120gsm Uncoated white

About TechnologyOne

TechnologyOne (ASX:TNE) is Australia’s largest enterprise (SaaS) company and one of Australia’s top 200 ASX-listed companies, with offi ces across six countries. Our enterprise SaaS solution transforms business and makes life simple for our customers by providing powerful, deeply OneEducation integrated enterprise software that is incredibly easy to use. Over 1,200 leading corporations, government departments and statutory authorities are powered by our software.

Our global SaaS solution provides deep functionality for the markets we serve: local government, government, education, health and community services, asset intensive industries and fi nancial services. For these markets we invest signifi cant funds each year in R&D. We also take complete responsibility to market, sell, implement, support and run our solutions for our customers, which reduce time, cost and risk.

For over 30 years, we have been providing our customers with enterprise software that evolves and adapts to new and emerging technologies, allowing our customers to focus on their business and not technology.

OneEducation underpins the operational, strategic and educational requirements of Student Self-Service Recruitment, Finance & Business & Administration Engagement Procurement Intelligence tertiary institutions with a single, integrated & Admissions enterprise solution.

Leveraging our 30-year experience of working with leading universities, TAFEs, colleges and polytechnics across Australia, New Zealand and the UK, our enterprise solution will enable your Human Resources Property & Campus Document Research institution to simplify your technology stack and & Payroll Management Management drive effi ciencies. technologyonecorp.com

26 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM T1TV, edm Donec id elit non Donec id elit non mi porta gravida mi porta gravida at eget metus. at eget metus. Donec id elit non mi porta gravida at eget Donec id elit non mi porta gravida at eget metus. Morbi leo risus, porta ac consectetur metus. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Maecenas faucibus ac, vestibulum at eros. Maecenas faucibus mollis interdum. mollis interdum.

Full story on the intranet Full story on the intranet

Dimensions 600x300, 1920x1080

Lorem ipsum dolor sit Lorem ipsum dolor sit amet, consectetur. amet, consectetur. Nulla vitae elit libero, a pharetra augue. Etiam porta Nulla vitae elit libero, a pharetra augue. Etiam porta sem malesuada magna mollis euismod. Fusce sem malesuada magna mollis euismod. Fusce dapibus, tellus ac cursus commodo, tortor mauris dapibus, tellus ac cursus commodo, tortor mauris condimentum nibh, ut fermentum massa. condimentum nibh, ut fermentum massa.

Read more Read more

Life@techone

27 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Pull up banner Ci Anywhere Ci Anywhere Retractable banners communicate TechnologyOne’s capabilities visually at events. Any device. The banners can be corporate, industry- Any device. specific, or campaign-based. Any where. Any where. The TechnologyOne logo should appear at Any time. Any time. the top of the banner, a short headline should appear below the logo, an approved image should take up the majority of the banner and the technologyonecorp.com URL should feature at the base of the banner.

Dimensions 870x2020

Print CMYK

technologyonecorp.com technologyonecorp.com

28 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM Brand Copy

29 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 1.0 naming conventions

1.1 The company name 1.2 Our products First use of the company name in any publication should be: In 2006 we rebranded our products. Technology One Limited, followed by TechnologyOne The following naming conventions apply in all instances: not TechnologyOne Ltd, T1, Technology One or TechOne

Subsequent references to the company name: When referring to TechnologyOne as ‘the company’ use a lowercase ‘c’. Correct name Incorrect/old name

TechnologyOne is a single entity so should not be pluralised: • TechnologyOne is not TechnologyOne are Financials Finance One • TechnologyOne was not TechnologyOne were • TechnologyOne has not TechnologyOne have Human Resource & Payroll People One • It has not They have

Supply Chain Sales/Retail One This rule also applies when referring to other companies as single entities, rather than plural. An employee should refer to the company using ‘we’ and ‘us’: Business Intelligence Enterprise One • TechnologyOne is a successful company and we are proud of our achievements.

As an exception to the rule, you may refer to the company as TechOne for internal communications only. Enterprise Budgeting Business One

Performance Planning N/A

Property & Rating Proclaim One

Student Management Student One

Asset Management Work One, Works and Assets

Enterprise Content Management DataWorks

Stakeholder Management CRM/Customer Relationship Management

30 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 1.3 Common TechnologyOne abbreviations and acronyms Our list of commonly used terms and abbreviations.

General Position Titles R&D Research & Development Currencies App Application ACAM Associate Customer Account Manager SEP Software Engineering Practices AUD B2B Business to Business ACDM Associate Customer Development Manager TNE ASX code for TechnologyOne EUR Euro Comms Communication AP Analyst Programmer GBP Great British Pounds DR Disaster Recovery BA Business Analyst HR Specific NZD New Zealand Dollar FY Financial Year BC Business Consultant ATO Australian Taxation Officer MYR Malaysian Ringgit NFP Not­for­Profit BDM Business Development Manager or Approval To Offer (Recruitment Only) PGK Papua New Guinea Kina NPBT Net Profit Before Tax BP Business Partner BRG Business Resource Group ST Samoan Tala OTE On Target Earnings CAM Customer Account Manager CV Curriculum Vitae USD United States of America Dollar PSA Preferred Supplier Agreement CDM Customer Development Manager EA Employment Agreement SLA Service Level Agreement OO Operating Officer Exec Executive Regions WIP Work In Progress PCSM Product Customer Service Manager IVR Interview Record ACT Australian Capital Territory PM Project Manager LOA Letter of Acknowledgement MY Malaysia TechnologyOne Products RM Regional Manager LOO Letter of Offer NSW New South Wales AM Asset Management SAM Strategic Account Manager LOT Letter of Termination NT Northern Territory BI Business Intelligence LOV Letter of Variation NZ New Zealand CPM Corporate Performance Management TechnologyOne Specific OL Office Logistics NZN New Zealand North ECM Enterprise Content Management ADF Application Development Framework OLT Office Logistics Termination NZS New Zealand South ECR Enterprise Cash Receipting BDC Bali Development Centre PPR Post­placement Review PNG Papua New Guinea FIN Financials CES Core Enterprise Suite (includes Financials, Supply PR Probationary Review QLD HRP Human Resource & Payroll Chain and Human Resource &Payroll) Prod Product SA South Australia PP Performance Planning ETL Extract, Transform, Load RC Reference Check SEAP South East Asia Pacific P&R Property & Rating F1 Financials (old name) TNA Training needs analysis TAS Tasmania SC SupplyChain P1 HR & Payroll (old name) UK United Kingdom SM Stakeholder Management PC1 Property & Rating (old name) VIC Victoria STM Student Management PO Project Office WA Western Australia

31 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 2.0 Punctuation

2.1 Colons • “We were struggling to deliver online services and mobility with our The colon (:) is a marker of relationship and sequence. It can be used after 2.4 Ellipses current suite of products, and were conscious that it wasn’t even on the a clause to introduce additional explanatory information, or it can introduce Use ellipses (...) when paraphrasing a quote or denoting that part of the quote roadmap for a lot of those vendors. indented material such as bullet point series and examples. has been removed. For example: • “A transition to the cloud is also firmly in our strategy moving forward, “The system was...outdated,” Mr Brian said. (Full quote: “The system was old, and we needed to find a partner who could work with us to deliver that.” 2.2 Semicolons no longer required and outdated,” Mr Brian said). Semicolons (;) are used to separate parts of a sentence or items in a list, if In a sentence, add a space before and after the ellipsis: 2.8 Contractions commas would cause confusion. She reported what the speaker said ... and then followed up with her own Single words The semicolon break is stronger than a comma (,) but weaker than a full comments. Contractions are shortened forms of a word or words. stop. The semicolon can be used to link two clauses that could be treated as Where the contraction uses only the first few letters of a word, a full stop separate sentences but that have a closer logical link than such separation should be used—for example, Stat. for Statutory and Dec. For Declaration. 2.5 Hyphens However, it is better to spell the word out in full where possible. would imply. Examples below: Using a hyphen depends on the context of the sentence. Contractions that include the first and last letter of the word—for example,Mr Linked clauses If you are using adjectives that belong together for their meaning before and Dr—do not use a full stop. We expect ministerial approval next week; the work can then start a noun you usually need a hyphen. For example, a first-year student vs a Grammatical contractions immediately. Rain is forecast; however, there are no clouds to be seen. student in their first year. A world-class solution vs our solution is world class. Grammatical contractions—where two words are telescoped into one—are Complicated run-on lists Tip 1: If you don’t know if you should hyphenate read each adjective with the more common in speech than in written communications. Participants came from , Queensland; Sydney, New South Wales; and noun separately and see if the meaning still stands. for example, A first-year For example, you are more likely to say, ‘I won’t be there’ than ‘I will not be Perth, Western Australia. student is NOT a first student or a year student they are a first-year student. there’. Semicolons are not to be used in bullet lists. A colon (:) is the correct Tip 2: If the adjectives come after the noun or at the end of the sentence you You should not use contractions in formal written materials such as fact punctuation for use in lists. probably don’t need to hyphenate. sheets and other publications. However, in letters, less formal documents and 2.3 Commas internal communication you can occasionally adopt a less formal tone and use 2.6 Periods contractions such as don’t (instead of do not) or shouldn’t (instead of should A comma (,) marks the smallest break in the continuity of a sentence. It can Use a period (full stop) at the end of a sentence with a single space for a new not). enhance clarity in a number of important ways. There are situations where sentence. their use becomes a matter of judgement and personal preference. Examples below: 2.7 Quotation marks 2.9 Apostrophes Use single quotes for emphasis and double quotes for speech. Use apostrophes for ownership, never for plural. For example: • Clarity In full sentences, include punctuation within the quote marks and for partial • The department’s reports were released yesterday. A short time after, the fire began to lose its fury. quotes, include punctuation outside. For example: Apostrophes are also used in contractions such as don’t, can’t, shouldn’t, it’s, The document, which arrived last Wednesday, provided the required • “UTAS strives to be a world-class university that enriches the lives of you’re. However, these abbreviations should not be used in formal writing. information. those living in this state. We work closely with both government and Do not use an apostrophe: • Run-on lists community to achieve that,” Professor Rathjen said. • With hers, its, theirs, yours They should seek the support of landholders, government, community • Prof Rathjen said creative industries was another sector in which “UTAS • In travellers cheques, senior citizens club, drivers licence, National representatives and industry groups. saw a very bright future”. Farmers Federation • Strings of adjectives When continuing a quote in a media release, case study, or other form of When a possessive noun is written in italics, the apostrophe and s are not The shrub has large, serrated, heart-shaped leaves. (all descriptive) communication, keep the quotation mark open until the final sentence. For italicised. For example: Success depends on hard-working, committed local residents. (two example: • The Herald’s readership … the Titanic’s lifeboats descriptive, the third definitive) • “We come from a non-integrated, best-of-breed approach and what Remember: it’s is an abbreviation for it is or it has; its is a possessive like hers, • Titles we wanted was a tightly integrated, future-proof product,” said Group yours and theirs, none of which have apostrophes. For example: Mr Peter Jones, Managing Director, Holcombe Industries said tha… Manager Information & Customer Services Harin Perera. • It’s its own worst enemy The letter was addressed to Mr John Carey, BDS (Hons).

32 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 2.10 References 2.11 Solidus or slash The system of referencing publications within the text should follow the A slash should be used to indicate alternatives: Harvard author-date system, which is the format most widely accepted • High/low setting internationally for documentation. Note that in this system, titles of publications should be italicised and It should not be used as a linking device: not enclosed by quotation marks. Except for articles, prepositions and • Operations and maintenance (not ‘operations/maintenance’) conjunctions, all words in the publication title should be capitalised: 2.12 Underlining or bolding • Australian Rainfall and Runoff An indicator of good writing is that it is forceful enough to convey its message • Principles of Foundation Engineering without underlining and bolding. Underlining or bolding should be avoided.

When referencing legislation, the date of the Act is italicised but the jurisdiction (enclosed in brackets) is not: • Road Safety Act 1986 (Vic.)

The first instance of a legislative (Act) should be italicised, but subsequent mentions should not and an abbreviation may be used. • The Public Interest Disclosure 2010 (the Act) facilitates disclosure, in the public interest, of information about wrongdoing in the public sector. The Act aims to ...

Regulations and other forms of delegated legislation are not italicised: • Road Safety (Traffic) Regulations 1988

33 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 2.13 Preferred style

Use Avoid Use Avoid

Avoid breaking certain things over lines: Avoid abbreviations. Use: • Words For example not e.g., or eg. Line breaks • Abbreviations, contractions and people’s names Abbreviations That is not i.e or ie. • Figures Note not NB • Dates Namely not viz

Punctuation should make the meaning of the text as clear as possible. Sentence punctuation Avoid acronyms unless their use adds to the clarity of the information or If you are having difficulty punctuating a sentence, consider rewriting it. avoids excessive repetition. Acronyms Always spell out the full title in the first instance. For a list of TechnologyOne acronyms and their full titles, refer to the acronym section on pages xx and xx. The preferred way of writing telephone numbers is demonstrated with the following examples: • 1800 179 242 Telephone numbers • 07 0000 0000 Use brackets sparingly to enclose information that clarifies but is not essential • +61 7 0000 0000 Brackets to a sentence. They should only be followed by a comma if the comma would • 134 567 be there without the brackets. • 0410 000 000

Avoid using quotes for emphasis other than for ironic emphasis, colloquialisms or for the first use of technical terms and coined words. Website addresses (or URLs) and email addresses can be incorporated into Avoid using exclamation marks. The exclamation mark is often referred to as the text of a document as if they were any other word, without amending the Emphasis a ‘slammer’. punctuation: Avoid underlining words or sentences. Don’t use different fonts, coloured or Website and email • For more information, visit Technologyonecorp.com.au animated text. Attention gained by distraction is more likely to be annoying addresses • Email the communications team at [email protected] than effective. with any feedback on the style guide. Where a website or email address is the last word in a sentence, no full stop is used at the end.

Use ‘per cent’ in text, for example, 55 per cent Percentages Use (%) in tables

34 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 3.0 Abbreviations, acronyms and symbols

3.1 Abbreviations As an exception to this rule, acronyms can be used without explanation where An acronym is the grouping of a series of initials, or initial letters, for an the audience will understand their meaning. For example: entity or organization that make up a unique word used as shorthand (OPEC, At a glance, TechnologyOne ETL can tell us the number of purchase orders MENSA, NATO, NASA, etc). raised in the system last month, the number of customer service requests Abbreviations are a series of initials used as the shorthand name, with each made this week or how many projects were launched since a certain date. letter pronounced separately (QLD, NSW, etc). Do not use full stops or spaces between initials in acronyms. Where possible, avoid using abbreviations. Full stops and other punctuation marks are not used in most abbreviations but are still preferred for shortened 3.4 Customer name abbreviations latin words. For example: Avoid abbreviating a customer’s name to an acronym (for example, Bedlam • ACT, NSW, NT, QLD, SA, TAS, VIC, WA for the states/territories of City Council as BCC), in the same way we do not abbreviate TechnologyOne Australia (All letters are capitals) to T1, unless previously approved by the customer. • Dept, not Dep’t • e.g., (in formal documents should be spelt out as ‘for example’) Refer to the customer as either: • etc • Full Name • Govt, not Gov’t • ‘Council’ or ‘the university’ or the ‘department’ etc as appropriate to the • i.e. (in formal documents may be better spelt out as ‘that is’) organisation. • NB • pp • Prof (no punctuation) • Pty Ltd • UK and USA 3.2 Plurals of abbreviations Most are made plural by simply adding an ‘s’ without an apostrophe: • FAQs not FAQ’s • MPs not MP’s Units of measurement do not have an ‘s’ added: • Kg not kgs • Km not kms

3.3 Referencing abbreviations and acronyms On the first use of a term requiring an abbreviation, the term should be written in full followed by the abbreviation in brackets. For example: TechnologyOne Enterprise Content Management (ECM) enables organisations to easily and efficiently capture, store, use and manage information contained within its business documents from any device, anywhere and anytime. Managing the items in TechnologyOne ECM means there is one place to • search when you need to find a document.

35 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 4.0 Bullets 5.0 Capitalisation

• The department 4.1 Bullets 5.1 General rules Exception - When using the word ‘Council’ in place of the council’s full name, capitalise Bullet points serve a number of functions on a web page including: In general, the use of capitals reduces readability and our style preference is Council, as it is being used as a shortened version of the full word. When • Fixating the eye on the screen minimal capitalisation. Capital letters should only be used to start a sentence, referring to ‘the council’ do not capitalise, as it is an incomplete designation: • Making the content easier to scan at the beginning of bullet points and for proper nouns such as names • Brisbane City Council • Breaking up large sentences (personal, geographical and organisational). • Council The only exception is the use of capitals in selected headings. For information • The council In general, bullet points should not have more than 12 items per list, anymore around our heading styles, please refer to the brand guidelines. than this is probably justification for dividing the list into smaller lists with their own relevant headings. 5.3 Events 5.2 People Bullet point lists should always have a capital letter at the start of each bullet The formal names of special events are capitalised. Capitalise all words of a position title. For example: point and should not have any form of punctuation at the end of the point. For For example: • Regional Manager Paul Stapleton example: • Evolve • Solution Manager John Swords • Showcase • Marketing Partner Leigh Wilson Before sending in your application: • User Group • Answer the selection criteria 5.4 Places and localities 5.3 Departments, offices, councils, etc. • Sign the cover sheet Offices should always be in lowercase. For example: Capitalise the formal names of departments and offices. Do not capitalise • Attach a cover letter • Melbourne office, Victoria informal names and incomplete designations: • London office • Department of Transport • The transport department

36 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 6.0 Dates and times

6.1 Dates • 9–11am, not 9 – 11am Centuries and decades • 9.30am – 3.00pm, not 9.30 am – 3.00 pm Numerically described periods are not capitalised: • 21st century When referring to time of day in prose, use either from/to or between/and in • The twenty-first century place of the en dash. For example: • The nineteen-nineties • The seminar takes place between 10am and 4pm on Friday • 1990s with no apostrophe, not 1990’s.

The preferred style is to use numerals rather than text.

Dates, events and periods • 27 November 1999, not 27th November 1999 • Monday 27 November 1995 (day, month, year with no punctuation) • Antarctic summer 1992–93 (with an ‘en’ dash, not a hyphen) • 1980s or early 2000s • ‘50s and ‘60s • In the twentieth century or in the 20th century, but 19th-century literature • Semester 1 or first semester • Semester 1 1996 or the first semester 1996 • World War I and World War II • The Vietnam War and the French Revolution • 6am, 7pm (with no spaces or punctuation)

Numbers between one and nine should be spelt out, except in date and time references. Numerical ranges should be designated by an en rule ( – ), with no spaces either side. Where the en rule is used, the range should not be preceded by ‘from’. For example: • 10–14 April 1998 • Open 4–6 pm

6.2 Time For time spans, use an unspaced en dash for simple spans and a spaced en dash for complex spans. There does not need to be a space between the the number and the abbreviation (am or pm). For example:

37 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 7.0 Measurements

Abbreviation Unit of measurement Style guide Abbreviation Unit of measurement Style guide

b bit 5b kWh kilowatt-hour 9kWh

B byte 87B L litre 2L

C Celsius, Centigrade 16C m metre 8m

cubic centimetre MB megabyte 7MB Cc or cm³ 5cm³ (cm³ is standard)

mg milligram 89mg cm centimetre 10cm

ml millilitre 56ml GB gigabyte 10GB

mm millimetre 42mm g gram 5g

s second 45s ha hectare 2.5ha

t tonne 10t KB kilobyte 259KB

v volt 240v kg kilogram 9kg

w watt 60w kl kilolitre 15kl

kW kilowatt 240kW km kilometre 226km

38 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 8.0 Numbers

Numbers between one and nine should be spelt out, except: A comma must be used to separate thousands: • When expressing percentages, for example, ‘The success rate is 3%’ • 2,500 • In decimals • In tables For currency the word ‘million’ should be spelt out in full, except in tables, as • In date and time references (refer to dates and times) the abbreviation ‘m’ can be confused with the symbol for metre. • $3 million Numbers 10 and over should be written in figures, except: • At the start of sentences, where all numbers should be spelt out—for A zero should be used before decimal numbers less than unity: example, ‘Twenty refugees arrived from Indonesia’. • 0.45 (not ‘.45’)

You should never start a sentence with a number unless it is absolutely When typing a dollar currency (if it is not clear which currency the number is unavoidable. Never start a sentence with a long number. It is better to reword in), use the following: the sentence. ‘Three hundred and sixty-seven people participated’, for • A$100 example, could be reworded in several ways: • NZ$100 • A total of 367 people participated in … • Of 500 people, 367 participated in ... There is no need to put the number in parentheses after spelling out the numeral (for example, ‘Students are required to present two (2) copies of their report.’) Spell numbers out if referring to general amounts • Hundreds of students attended the free movie

Numerical ranges should be designated by an en rule ( – ), with no spaces either side. Where the en rule is used, the range should not be preceded by ‘from’. For example: • 10–14 April 1998 • Open 4–6 pm

39 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 9.0 Everyday usage and common issues

Correct use/variation Incorrect use/variation Correct use/variation Incorrect use/variation

Amid Amidst Partner Spouse

Among Amongst 'Past' in present tense 'Passed' in past tense

Anymore (but anyhow, anyone, anything, anyway, Similar to Similar with Any more anywhere) 'Stationary' is fixed or immobile 'Stationery' is pens and paper Customer Client While Whilst

Complementary - meaning goes well with Complimentary - meaning free, or praise/flattery

Affect is a verb, for example ‘Will the change to the Effect is a noun, for example ‘What effect will the New Zealand residence rules affect the number of New changes to the New Zealand resident rule have on Contrast to Contrast from Zealand immigrants?’ migration levels?’

Different from Different to or different than

Dependant is a noun, someone who depends on Dependent is used as the adjective to describe those Either … or Either … nor another for support people

Enquire is asking for information Inquire is investigating

Ask yourself whether its intended usage means one or Fewer refers to numbers, for example, fewer than 40 Less refers to quantity, for example, less than half of the ‘It’s’ is only ever used as an abbreviation of it is or it has the other. If not, use its, which is a pronoun requiring no staff class apostrophes.

Less than Less then

Licence is a noun for example we issue a software License is the verb, for example Council is licensed to More than, when referring to number and quantity Over licence for Financials use the software

About when used to mean approximately Around, for example, ‘about 600 people’

Neither ... nor Neither … or

40 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 9.1 ‘A’ or ‘an’ Correct use/variation Incorrect use/variation Before h, use ‘an’ if the h is silent (for example, an hour, an heir) and use ‘a’ if the h is not silent (for example, a hero, a hotel, a historian). Principal is generally used as an adjective, describing Principle, is a noun generally used as a fundamental something as the most important of a group, although it assumption or moral rule. For example: Privacy is one of 9.2 Preferred language can also be used as a noun referring to the administrator the department’s most important principles Where possible, avoid the use of: of a school, the original investment or a company • Tight, in relation to integration, that is, ‘tight integration’ - replace instead with ‘fully integrated’ represented. For example: The principal aim of the • Full 360 degree view - replace instead with ‘full’ or ‘complete view’ department is to enrich Australia through the well • Better, helps, assists, more, stronger etc - when used in the context of a value statement these managed entry and settlement of people. are too soft and reduce the power of the value statement, for example “the GL helps your finance team to better manage information” as compared with “the GL simplifies information management by removing manual processes” . Replace these soft words with a strong statement of outcome • Messy - too colloquial • Staff, when used for internal communications - refer to staff as ‘our people’ or ‘employees’ • Utilise - replace with ‘use’ Practise is a verb, describing the act It is practice as the noun that makes perfect, according • Unnecessary connecting words such as ‘also’, ‘as well as’, ‘not only….but also’, ‘but’, ‘however’, to the colloquialism ‘in addition to’

Real time is written as two words where the phrase Real-time with a hyphen is an adjective describing functions as a noun, usually embedded in the adverbial something in which results, feedback, or statistical data phrase in real time. For example, The data is shown in follow input with no noticeable delay. For example, The real time. system provides real-time feedback.

That or which If a clause is definitive, use 'that'. Use 'which' if a clause is descriptive. 'Which' is usually preceded by a comma. For example: • The site collects data on browsing behaviour that is collated for future reference. • The site, which uses a statistics package, collects data on browsing behaviour.

41 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 9.3 Cities and states Using ampersands in product names and markets for TechnologyOne is Use commas to separate the name of a state when it follows a city: acceptable and standard practice. For example: Property & Rating, Human • The train ride ended in Brisbane, Queensland, at 5pm Resource & Payroll, Health & Community Services Avoid using the plus sign (+) unless the symbol is a typographical element. Spell out the names of states when they stand alone and when a state is listed 10.1 Spelling with a city, town, village, etc. Spelling mistakes not only create a bad impression, but also reduce the All states are abbreviated with capital letters and no spaces or full stops. For reader’s confidence in the accuracy and authority of the information. example: • ACT, NSW, NT, QLD, SA, TAS, VIC, WA We use Australian English as our standard, and as such, use ‘ise’ endings instead of ‘ize’. For example: • Customise not customize • Organise organize 9.4 Symbols (such as @, &, +) not Avoid using symbols (such as @ for ‘at’) unless they’re a recognised part of a We use ‘our’, not ‘or’. For example: trademark, title or email address. • Colour not Colour As a general rule, do not use ampersands (&) in body text, unless part of a • Favourite not favorite formal title - in an organisation’s name, program’s name or a legislative title. The ampersand (&) should only be used where it is part of a proper name, and Use ‘re’ endings, not ‘er’. For example: not as an abbreviation for ‘and’.

42 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 10.0 Spelling and style

• Centre not center • Millimetre not millimeter

10.2 Preferred spellings Some words can be written in more than one way. To maintain consistency, our preferred spellings are: • Program not programme • Focused not focussed • Self service not self-service or self service • Preconfigured not pre configured or pre-configured • Per cent not percent or per-cent • Intranet not intranet (always use capital ‘i’) • Internet not internet (always use capital ‘i’)

Other common Australian spellings include: • Statewide • Undergraduate • Videoconference, videoconferencing • The web (no capital) • Web page (two words) • Website • World wide web • World-class • Worldwide, not world-wide.

43 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 11.0 Internal communication

11.1 Style 11.2 Dos and don’ts When writing for internal communications, plain english should be used. The Active voice Passive voice When writing for internal communications, try to avoid using the following: writing style should be less formal and use a more familiar and engaging tone.

The candidate believes that It is believed by the candidate Plain english is effective because it: Congress must place a ceiling that a ceiling must be placed on • Focuses on the message on the budget. the budget by Congress. • Uses only as many words as necessary Use Do not use • Avoids jargon and complex language People, employee Staff When writing for internal communication, it is important to remember the Researchers earlier showed It was earlier demonstrated that audience. Although you might know all about the subject, the audience may that high stress can cause heart heart attacks can be caused by TechnologyOne, TechOne not. Make sure to include basic information, and explain the story clearly and attacks. high stress. T1

concisely, limiting the amount of jargon. (internal communication only),

Keep sentences short: Everybody drinks water Water is drunk by everybody. • Average sentence length should be 15 to 20 words • Shorter sentences are more effective • Use lists and headings to break-up text The teacher gave Billy an A for An A was given to Billy by the

Use familiar words: his assignment. teacher for his assignment. • Avoid using unusual words or jargon and replace with plainer alternatives • Use only as many words as you really need • Wordiness often comes from trying to make a simple procedure sound impressive.

Use active voice: Active voice improves readability and comprehension of a sentence. In a sentence written in active voice, the subject of sentence performs the action. In a sentence written in passive voice the subject receives the action.

44 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 12.0 Enterprise Solution Names

We provide comprehensive enterprise software to connect and streamline business processes for eight key industries. Our enterprise solutions are prefixed with the word ‘One’ and run onto the descriptor name without a space as listed below.

Local Government Project Intensive Industries • OneCouncil • OneProject • OneBI • OnePropertyDevelopment

Education Corporates • OneUniversity • OneMembership • OneEducation • OneEntertainment • OneCorporate State and Federal Government • OneGovernment

Financial Services • OneBanking • OneWealth • OneInsurance

Health and Community Services • OneAgedCare • OneCommunity • OneHealth • OneHousing

Asset Intensive Industries • OneAirport • OneEnergy • OnePort • OneWater

45 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM 13.0 Product names

Individual products are descriptive as listed below and can be coupled with ‘TechnologyOne’ to brand the product. For example ‘TechnologyOne Financials’.

• Asset Management • Spatial • Business Intelligence • Business Process Management • Enterprise Budgeting • Enterprise Content Management • Enterprise Cash Receipting • Financials • Human Resource & Payroll • Performance Planning • Property & Rating • Supply Chain • Stakeholder Management • Student Management

46 TechnologyOne Brand Guidelines 25 October 2019 8:35 AM For more information and inquires about the brand please email [email protected]