Department of Natural Resources Division of Parks & Watercraft 2045 Morse Rd. March 6, 2020 Columbus, OH 43229

Request for Proposal Request for Proposal Number: DNRPWC010 Please consider this as the Department of Natural Resources Request for Proposal for the following project:

ONLINE WATERSPORTS RENTAL OPERATOR

Deadline for submitting Quotes Response: March 16, 2020 at 4pm ET Purpose

The purpose of this request is to solicit responses to select a best fit vendor for web-based watersports, self-serve rental system to include: kayaks, stand-up paddle boards, safety equipment, locks, lockers, internet/telecommunications/Wi-Fi capabilities, and reservation software for designated Ohio State Parks. The Vendor shall be an independent contractor, to fulfill the terms of our Agreement and to act as a contractor to the Ohio Department of Natural Resources (ODNR). It is specifically understood that the nature of the services to be rendered under our Agreement are of such a specialized nature that ODNR is the sole judge of the adequacy of such services.

Objective

The Contractor shall provide, secured storage lockers, reservation and billing system, remotely operated rental system, and supply four sets of rental watersport equipment, paddles, and safety gear at 11 state park lake locations. These locations include Alum Creek, Barkcamp, East Harbor, Findley, Lake Loramie, Madison Lake, Maumee, Mount Gilead, Punderson, Pymatuning and Rocky Fork state parks (the “State Parks”).

Project Agreement Term. June 1, 2020 – June 30, 2022

Two Year (2) Includes an option to renew for two additional years, subject to and contingent on the satisfactory performance of the awarded contractor.

ODNR Division of Parks & Watercraft | DNRWC010 1

Department of Natural Resources Division of Parks & Watercraft 2045 Morse Rd. March 6, 2020 Columbus, OH 43229

Scope

SCOPE OF WORK Locations Description Annual Fee Construct secured storage lockers, reservation and billing system, $0.00 remotely operated rental system, and supply four sets of rental watersport equipment Construct secured storage lockers, reservation and billing system, $0.00 remotely operated rental system, and supply four sets of rental watersport equipment East Harbor State Park Construct secured storage lockers, reservation and billing system, $0.00 remotely operated rental system, and supply four sets of rental watersport equipment Findley State Park Construct secured storage lockers, reservation and billing system, $0.00 remotely operated rental system, and supply four sets of rental watersport equipment Construct secured storage lockers, reservation and billing system, $0.00 remotely operated rental system, and supply four sets of rental watersport equipment Madison Lake State Park Construct secured storage lockers, reservation and billing system, $0.00 remotely operated rental system, and supply four sets of rental watersport equipment Construct secured storage lockers, reservation and billing system, $0.00 remotely operated rental system, and supply four sets of rental watersport equipment Mt. Gilead State Park Construct secured storage lockers, reservation and billing system, $0.00 remotely operated rental system, and supply four sets of rental watersport equipment Construct secured storage lockers, reservation and billing system, $0.00 remotely operated rental system, and supply four sets of rental watersport equipment Pymatuning State Park Construct secured storage lockers, reservation and billing system, $0.00 remotely operated rental system, and supply four sets of rental watersport equipment Rocky Fork State Park Construct secured storage lockers, reservation and billing system, $0.00 remotely operated rental system, and supply four sets of rental watersport equipment

See attachment A: State Park Locations

Deliverables and Due Dates

DELIVERABLES Timeline for completion of deliverables. Schedule call with ODNR to discuss Within two (2) weeks of contract implementation of deliverables. initiation

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Department of Natural Resources Division of Parks & Watercraft 2045 Morse Rd. March 6, 2020 Columbus, OH 43229

Contractor Responsibility

• Provide and maintain reservation software.

• Collect fees from renters.

• Provide reservation system, including reservation and billing functions, (i.e. secure lockers and communication hubs).

• Provide high-quality rental watersports, paddles, Coast Guard and ODNR approved safety gear (Four (4) sets at each of 11 state park lakes).

• Provide high quality customer support.

• Provide monthly reporting.

• Contractor shall provide all marketing materials.

• All equipment and parts will be provided by Contractor, at Contractor’s expense.

ODNR Responsibility

• The ODNR shall provide weekly visual inspection of boats, life jackets, paddles and location and notify Contractor via email that the check occurred and any issues that need to be resolved.

• The ODNR shall keep rental equipment clean.

• The ODNR shall perform minor maintenance on Contractor proprietary hardware (e.g. replace lock batteries, replace locker) and rental equipment.

• ODNR shall set up Contractor equipment and Kiosk. Instructions and all equipment provided by Contractor. Set up occurs one time per location.

• ODNR shall only select locations where customers can access the Internet on their mobile phones or tablets. Contractor does NOT provide internet for the consumer, only for its hardware to communicate with the Contractor Website.

• Marketing – individual parks shall help promote the new amenity to help generate awareness of the rental equipment features for park visitors. Marketing will include a Link from Website. On the park’s Web page, information will be added about Contractor rental amenity and a link to Contractor website.

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Department of Natural Resources Division of Parks & Watercraft 2045 Morse Rd. March 6, 2020 Columbus, OH 43229

Compensation

Contractor’s Compensation. Contractor’s proposed compensation shall be included in “Cost Proposal.” If in the event an Agreement ensues as a result of this RFP, the Contractor will be required to fulfill the Agreement obligations at the amount proposed. The proposed cost must include all costs associated with performing the service.

Year Description Compensation 2020 Revenue share Contractor shall pay % of revenue, payable within 30 days after the end of each calendar quarter, to the Department % 2021 Revenue share Contractor shall pay % of revenue, payable within 30 days after the end of each calendar quarter, to the Department %

Project Work Management Plan

Responses to the RFP shall include a detailed project implementation plan describing the following:

• Clearly identify and discuss with specificity how the Contractor will perform the requirements specific to this project, including each item under Scope of Work and Deliverables. • Description of the location and principal office from which the work is to be performed. • Identification of the amount of time that lead, and key project personnel will be expected to work on the project. • Identification of any anticipated difficulties in meeting the project specifications and a description of proposed solutions to these difficulties. • Contractor’s capacity to provide the services required. • List of three (3) references for whom the Contractor has performed similar services and deliverables. ODNR may, but is under no obligation to, contact the references.

Warranty

Contractor warrants to ODNR that all materials and equipment furnished under this Agreement shall be new and of good quality unless otherwise required or permitted by the Agreement; that the Work shall be free from defects not inherent in the quality required or permitted; and that the Work shall conform to the requirements of the Agreement.

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Department of Natural Resources Division of Parks & Watercraft 2045 Morse Rd. March 6, 2020 Columbus, OH 43229

Desired Experience and Professional Requirements

Contractor is responsive if its proposal responds to the RFP completely and contains no irregularities or deviations from the RFP that would affect the proposal or otherwise give the Contractor an unfair advantage.

ODNR will enter into an agreement in reliance upon Contractor’s representations that it has the necessary expertise and experience to perform its obligations hereunder, and Contractor warrants that it does possess the necessary expertise and experience.

Experience

Contactors responding to this RFP shall have:

• Three (3) or more years’ experience providing Paddleboard and Kayak Rental Service • Three (3) or more years’ experience proving Smart Locker Rental and Watersports Rental • Three (3) or more years’ experience in implementing Online Booking Management Software for State Parks

Contractor shall perform the services to be rendered under the agreement and the ODNR shall not hire, supervise, or pay any assistants to Contractor in its performance of services under the agreement. ODNR shall not be required to provide any training to Contractor to enable it to perform services required hereunder.

Additional Requirements

Communication Prior to the Response Due Date. From the release date of this RFP until the date of the agreement award, there shall be no communications concerning this RFP between any contractor who may ultimately submit a proposal and any employee of ODNR involved in the issuing of the RFP, or any other state employee who is in any way involved in the ODNR project, except as follows:

An ODNR employee may send communications to potential Contractors with a link to ODNR’s RFP announcement after the Release Date to encourage a diversity of Contractors to submit a Proposal.

ODNR Modifications to the RFP. When it is necessary to modify an RFP prior to the RFP opening, ODNR does so by written addendum only. Revisions to an RFP, after the RFP opening, shall be distributed to only those Contractors that submitted a proposal.

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Department of Natural Resources Division of Parks & Watercraft 2045 Morse Rd. March 6, 2020 Columbus, OH 43229

Submittal Instructions/Contact

Submit all quotation with required information, before deadline, via email to Jason Wesley, Ohio Department of Natural Resources, Division of Parks & Watercraft. [email protected]

Questions

Inquiries regarding this RFP may be made any time during the inquiry period listed in Estimated Schedule. Questions can be submitted on-line beginning March 6 to March 13, 2020. Please allow for a three (3) work-day response time.

To make an inquiry, Offerors must use the following process:

1. Access the State of Ohio Procurement Website at http://procure.ohio.gov/proc/searchProcOpps.asp

2. From the Quick Links menu on the right, select “Bid Opportunities Search.”

3. In the “Document/Bid Number “field, enter the RFP number found on the first page of this RFP.

4. Select “Request for Proposals” from the Opportunity Type drop down list.

5. Click the “Search” button.

6. On the Opportunity Search Results page, click on the hyperlinked Bid Number.

7. On the Opportunity Details page, click the “Submit Inquiry” button.

8. On the document inquiry page, complete the required “Personal Information” section by providing:

9. First and last name of the prospective Offeror’s representative who is responsible for the inquiry,

10. Name of the prospective Offeror,

11. Representative’s business phone number, and Representative’s email address.

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Department of Natural Resources Division of Parks & Watercraft 2045 Morse Rd. March 6, 2020 Columbus, OH 43229

Attachment A

Alum Creek State Park Maumee Bay State Park 3305 S. Old State Road 1400 State Park Road Delaware, OH 43015 Oregon, OH 43616 (937) 605-4354 Contact: Jason Meyers (419) 764-4386 Contact: Andrew Thompson

Barkcamp State Park Madison Lake State Park 65330 Park Rd 4860 E Park Drive Belmont OH 43718 London, OH 43140 (740) 391-3773 Contact: Jason Carpenter (740) 513-5613 Contact: Zach Woodrow

East Harbor State Park Mt. Gilead State Park 1169 N Buck Rd 4119 State Route 95 Lakeside-Marblehead, OH 43440 Mt. Gilead, OH 43338 (419) 503-2041 Contact: Mike Monnett (740) 601-8590 Contact: Lora White

Findley State Park Punderson State Park 25381 State Route 58 11755 Kinsman Road Wellington, OH 44090 Newbury, OH 44065 (330) 203-6091 Contact: Rocky Carpenter (216) 701-3981 Contact: Jon Quisenberry

Lake Loramie State Park Pymatuning State Park 4401 Ft. Loramie Swanders Rd 6100 Pymatuning Lake Rd Minster, OH 45865 Andover, OH 44003 (419) 230-9228 Contact: Jason Whittman (330) 717-4157 Contact: Mark Broughton

Rocky Fork State Park 9800 North Shore Drive Hillsboro, Ohio 45133 (740) 961-9904 Contact: Matthew Bourne

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