INSTITUTIONAL PRESENTATION 2Q21
1 Disclaimer
This presentation may contain forward-looking statements. Such statements are not statements of historical facts and reflect the beliefs and expectations of the company's management. The words "anticipates”, "believes”, "estimates”, "expects”, "forecasts”, "plans”, "predicts”, "projects”, "targets" and all similar words are intended to identify these statements, which necessarily involve both known and unknown risks and uncertainties. Known risks include uncertainties, which are not limited to the impact of competitive services and pricing, market acceptance of services, service transactions by the company and its competitors, regulatory approval, currency fluctuations, changes in the service mix offered, and other risks described in the company’s reports. Forward-looking statements speak only in terms of the date they are made and Banco Bradesco does not assume any obligation to update them in light of new information and/or future developments.
2 Macroeconomic Information 4-13
Corporate Profile 14-20
Corporate Strategy 21-26
ESG 27-46
Our Businesses 47-89
Results 90-105
Attachments 106-119
3 Macroeconomic Information
4 Macro Context
Formal Employment with a Broad Recovery GDP should show important growth in 2021 (Index Feb. 2020 =100)
108 Brazil North 106.8 Economic growth has accelerated with progress in the COVID- 106 Northeast Southeast 105.1 104.7 19 vaccination process, companies’ low indebtedness, and good 104 South Midwest 104.3 102 103.7 global conditions. 102.6 100
98 The formal labor market has experienced strong expansion, 96 favoring credit and keeping delinquency rates low. 94 92
90 Inflation has accelerated in the context of greater demand and Feb-20 Apr-20 Jun-20 Aug-20 Oct-20 Dec-20 Feb-21 Apr-21 shocks related to food and energy prices. Projections for Public-Sector Debt Have Improved Gross Debt / GDP Fiscal risks have diminished in light of GDP growth, and 96.7* 95.7* contributed to currency appreciation. Along with Selic hikes, we * Greater projection observed in Fiscal Prism report (Oct. 2020) 88.8 expect lower inflationary pressures ahead. 82.1 83.1
73.7 75.3 74.3 The global context remains favorable for commodity prices, 69.8 contributing significantly to various sectors in Brazil. 65.5
2015 2016 2017 2018 2019 2020 2021 2022
5 BRL vs Emerging Accumulated variation of the Real against median and emerging percentiles
75% 5.5 25% 5.20 5.0 medianaAverage BRL 4.5
4.08 4.0
3.833.91 3.5 jan/2019Jan-2019 mai/2019May-2019 set/2019Sep-2019 jan/2020Jan-2020 mai/2020May-2020 set/2020Sep-2020 jan/2021Jan-2021 mai/2021May-2021 set/2021Sep-2021
Source: Bloomberg, Bradesco 6 IPCA* Core Average
20% 3ma 6ma 12m 15%
10% 8.60% 6.86% 5% 6.13%
0%
-5% 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21
Source: IBGE, Bradesco * Desasonalized and annualized – 3ma, 6ma e 12 months 7 IPCA Expectations 2022 Focus Expectations, Median and top5
Average Last 5 days Top 5 4.2
. 4
3.9 . 3.8 3.7 3.6 3.5 3.4 3.3
Source: BCB, Bradesco 8 Fixed x Floating Rate (DI) Swap
14.0
12.0
10.0
8.0
6.0
4.0
2.0
0.0
Jul-21
Jul-19
Jul-18
Jul-20
Jan-21
Jan-19
Jan-18
Jun-21
Jun-19
Jun-18
Oct-19
Oct-18
Apr-21
Apr-19
Apr-18
Feb-21
Feb-19
Feb-18
Dec-19
Sep-19
Jan-20
Dec-18
Sep-18
Mar-21
Mar-19
Mar-18
Jun-20
Aug-21
Oct-20
Aug-19
Aug-18
Nov-19
Apr-20
Nov-18
Feb-20
May-21
May-19
Dec-20
May-18
Sep-20
Mar-20
Aug-20
Nov-20 May-20
SELIC (5.25%) DI 2022 (6.35%) DI 2023 (7.88%) DI 2024 (8.50%) DI 2025 (8.78%) DI 2027 (9.10%) DI 2030 (9.41%)
*Through 8/4/2021 | Source: Eikon 9 CDI and COPOM Implied Estimate Selic Expected in the Market Curve
11,511.5 10.6 19.3 10.410,4 10,6 10,510.5 10.110,1 10,3 9,99.9 10.010,0 9.69,6 9.89,8 9,59.5 9.19,1
8,58.5 8,18.1 7,57.5 6,76.7 6,56.5
5,55.5 5,35.3
4,54.5
3,53.5 Augago-21-21 Sepset-21-21 out-21Oct-21 Decdez-21-21 Janjan-22-22 mar-22Mar-22 abr-22Apr-22 jun-22Jun-22 jul-22Jul-22 Sepset-22-22 Octout-22-22 dez-22Dec-22
Source: Bloomberg, Bradesco 10 Median of GDP Projections – 2022 e 2023 Projections Begin to Reflect High Interest Rates
2.6
2.5
2.4 2.35 2.3
2.2
2.1
2 2022 1.93 1.9 2023
1.8 Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21
Source: BCB, Bradesco 11 GDP and Job PIB x Mercado de Trabalho Base4T16=100, 100 dessazonalizado = 4Q16
106.0
104.0
102.0
100.0
98.0
96.0 GDPPIB EmpregoJob
94.0
92.0
90.0 4Q164T16 1Q171T17 2Q172T17 33T17Q17 4Q174T17 1Q181T18 22T18Q18 33T18Q18 4Q184T18 1Q191T19 22T19Q19 33T19Q19 44T19Q19 1Q201T20 2T202Q20 3T203Q20 4T204Q20 1Q211T21 2T212Q21
Source: Bradesco 12 Economic Scenario Projections Table
2019 2020 2021 2022 GDP (% p.a.) 1.4 -4.1 5.2 1.8 Extended Consumer Price Index IPCA (% p.a.) 4.31 4.52 7.8 3.3 General Market Price Index IGP-M FGV (%) 7.3 23.1 18.6 4.0 Selic (% p.a.) year-end 4.50 2.00 7.50 7.50 USD - Commercial Rate (R$/US$) year-end 4.03 5.20 5.00 5.50 Industrial production (% p.a.) -1.1 -4.5 5.4 1.5 Expanded Retail Sales (% p.a.) 3.9 -1.5 6.0 3.6 Jobs created (in thousands) 1,816 -8,373 5,601 2,753 Unemployment rate (% p.a. year average) 11.9 13.2 13.8 12.4 Credit Stock (%p.a.) 6.5 15.6 12.0 9.3 Balance of Trade (BCB) (US$ billion) 40.5 43.2 71.4 83.0 Current Account Balance (US$ billion) -50.7 -12.5 9.0 10.9 Public Sector Primary Result (R$ billion) -61.9 -703.0 -110.1 -102.2 Gross Debt (% GDP) 74.3 88.8 81.5 83.2
Depec’s economic projections are reassessed every month. In times of greater volatility, the degree of uncertainty and the margin of error increase, especially between review periods. The projections reflect the premise that the necessary adjustments to the economy will be made in the coming years. If the adjustments are not confirmed, or are even better than expected, there may be a major change in the scenario projections. Last scenario update: 09/01/2021 13 Corporate Profile
14 Financial Highlights- 2Q21 One of the largest financial groups in Latin America
CONSOLIDATED GROUP INSURANCE OPERATIONS
R$ 12.8 18.2% R$ 1.7 R$ 726 R$ 2.3 R$ 288 Billion Trillion Billion Billion Billion ROE Technical Recurring Net (accumulated) Total Expanded Loan Net Income Income 1H21 1H21 Assets Portfolio 1H21 Provisions
14.1% 71.2 8,720 41,584 R$ 342 R$23.2 Million Clients Billion Billion Tier 1 (34.2 million Branches + Banking Total Premiums and Capital account holders) PAs/PAEs + UNs Correspondents Assets Contributions 1H21
15 Our History Pioneering, innovation, and expansion
Founding of Creation of First company in Bradesco Card Branch nº 1,000 First “cash Formation First Internet First Mobile Included in Included in the Joined the Joined Banco Brasileiro Fundação Latin America First Brazilian opened in Chuí, far dispenser” installed, of group banking in Latin Banking in ISE Dow Jones UN Global the CDP de Descontos Bradesco to buy a computer credit card south of Brazil SOS Bradesco, Bradesco America Latin America Sustainability Compact (Bradesco) predecessor of the Seguros Indexes current ATM 1943 1956 1962 1968 1970 1983 1995 2000 2005 2006 MAIN ACQUISITIONS: • Banco Cidade • BES (3%) • BEA • Banco BoaVista • Banco Mercantil • Baloise - Atlântica Cia Interatlântico • Deutsche Bank • Ágora Corretora Brasileira de Seguros • BCR • Banco das Nações DTMV S.A. • B.E.M • Amex • Medservice • HSBC Brasil 1996 1998 2000 2002 2004 2006 2008 2016
1997 1999 2001 2003 2005 2007 2009 2019 • Credireal • Banep • Banque • Banco Zogbi S.A. • BEC • BMC • IBI • BAC Florida • Itabanco • Continental Banespa International • BBVA • Odontoprev • BCN Luxemburg • Gestão de Recursos de • Companhia União • Banco Postal/ Terceiros do JP Morgan de Seguros Gerais Correios S.A.
2007 2008 2009 2010 2011 2013 2014 2017 2018 2020 2021 Relaunch of Ágora
First Yearbook First branch on a boat Biometrics Joined New Information First credit card Self-service Brazilian S&P 2021 – (Voyager III). It runs End of UNEP-FI technology center, made from without card bank to Only Brazilian about 1,600 km Password part of the IT recycled plastic commit to in the between Manaus and improvement Net-Zero category project, started in Tabatinga (Amazonas) BIA 2003 16 An Ecosystem Evolving Customer service for all of your needs
Bradesco Vida e Previdência (Life and Pension Shopfácil Plan) (Shop Easy) Orizon, Bradesco OdontoPrev, Market Place Autoline Auto/Re Europ Bradesco (Vehicle/P& Assistance, C) Fleury, IRB Bradesco Seguros Brasil RE, and Initiatives Swiss Re Losango Bradesco Bradesco BSP Bradesco MEI Portal Inovabra Saúde Empreendimentos Leasing Bitz (Health) Bradesco BIA Capitalização Bradesco (Capitalization) Bradesco Cards Financiamentos
BRAM BBI Bradesco Bradesco Expresso BAC next (Bradesco Express)
Bradesco Corporate Livelo, Elopar, Agronegócios Ágora Veloe, and Digio, Alelo, Bradesco (Agribusiness) Cartão DIN and Elo Consórcios Bradesco (DIN Card) (Consortia) Internacional Institutional Target Audiences Non- Invested account holder Private Prime Quod Credit Manageme Bradesco Retail nt and Cielo Public Recovery Authority (RCB) 17 Service Channels Serving customers how they desire
Digital Channels Physical Channels
Branches + Service Points (PAs + PAEs) + BUs (UNs)
9,440 10,148 9,576 9,406 9,290 8,754 9,348 8,840 8,787 8,720 4,834 4,766 4,631 4,827 4,731 4,871 4,247 4,737 4,709 4,675 57 708 766 877 4,674 4,659 4,507 5,314 4,749 4,617 4,478 98% of 3,395 3,312 3,168 transactions are made 2013 2014 2015 2016 2017 2018 2019 2020 1Q21 2Q21 through digital Branches UNs PAs + PAEs Internet Banking Bradesco Apps channels
91% are concentrated in mobile Bradesco Expresso and the internet 50,006 46,851 43,560 39,100 40,920 41,584 38,340 38,708 39,100 39,100
2013 2014 2015 2016 2017 2018 2019 2020 1Q21 2Q21
Fone Fácil ATMs 18 Physical Presence Proximity and speed to serve customers
3,168 5,552 41,584 Branches Customer Expresso Service Points
D 22.5% D 7.2% M 23.9% M 21.9%
7.9% D M 16.9% D 48.2 % M 17.4% New York Buenos Aires BBI/Securities D 14.2% Miami Hong Kong Commercial/ Private bank M 13.5% Mexico City Luxemburg Exchange Services
Cayman Islands London
São Paulo D % Network Distribution M % Market Share 19 Customer Segmentation A bank for everyone
Classic 1 Multis & institutional Private Bank ≤ R$4,000
≥ R$5 mn Large Corporate
≥ R$4 bn ≥ R$15,000
≥ R$150,000
Corporate Exclusive R$ 500 mn to R$ 4 bn
R$4,000 to R$14,999.99
INDIVIDUALS COMPANIES
≥ R$40,000 to R$ 149,999.99 Prime Corporate One 2 Companies and Business and Companies Non-account holders R$ 30 mn to R$ 500 mn Up to R$ 30 mn
1 – Asset management, pension funds, and securities brokers Monthly Income Annual Revenue Investment 2 – Individual clients or corporate client consumers of Bradesco’s products that do not have a bank account 20 Corporate Strategy
21 Corporate Strategy On four pillars, which guide our trajectory towards longevity
Clients our inspiration
• Client-centered • Contextualized offers • Journeys of excellence Sustainability • Digital service evolution made to last Create opportunities for • Customer empowerment people’s fulfillment and • Capital strength and liquidity “ • Integrated view of risks the sustainable • Diversity development of •Environmental ethics and responsibility • Corporate governance companies and society Digital transformation how we do it People our team • Efficiency • Agility • Security • Entrepreneurial attitude • Improvement • High performance ” • Innovation • Transformational skills • Ethics, transparency, and respect • Innovative, challenging, and diverse environment
22 Digital Strategy Three fronts focused on digital acceleration
1. Digital Transformation Focus on customer experience R$ 6 billion New products and technologies (Digital Wallet) Invested in technology per year BIA – leading bank in AI R$ 2 billion 2. Native Platforms Invested in innovation Millennials and hyperconnected people Construction of journeys Without fees, with “special gifts” Cybersecurity Present in the Bradesco and Next apps and Security Advice for clients through investment specialists Programs
Digital wallet created with a complete ecosystem 20-25% market share in 3 years Acquisition of Didin Development in Agile Methodology 3. Open Banking and teams Business as a Service organized in Third parties developing new lines of business, reaching new segments villages Portal MEI – Solutions for individual micro entrepreneurs
23 Digital Channels Expansion in the use and generation of financial transactions
Digital Account Holders Clients can handle everything without leaving home In millions 98% of transactions were made via digital channels in 1H21 + AUTONOMY + EXPERIENCE 22.5 20.0 17.5 Loan Operations | R$ Investments | R$ PIX 14% 13% Bradesco Insurance INDIVIDUALS INDIVIDUALS INDIVIDUALS COMPANIES Total Sales| R$ Mobile Sales | R$
Personal Loan and Payroll- +51% +108% Jun-19 Jun-20 Jun-21 Deductible Loans 1H21 x 1H20 2Q21 x 1Q21 +80% +164% Discount of Trade Bills 1H21 x 1H20 1H21 x 1H20 Advances to Suppliers Mobile Granting of Loans COMPANIES COMPANIES Financial Transactions | In millions Internet Banking Number of Itens Sales| R$ Distributed 599.6 +21% +59% +63% 315.0 1H21 x 1H20 1H21 x 1H20 2Q21 x 1Q21 +63% +62% 214.6 1H21 x 1H20 1H21 x 1H20 Payments | R$ Consortium | R$ Requests for Credit Health App Downloads 1H19 1H20 1H21 Cards Reimbursements +270% +30% +62% 8MN 94% 1H21 x 1H20 Opening of Accounts by App 1H21 x 1H20 1H21 x 1H20 1H21 1H21 In thousands Taxes, Collections and Light and Heavy Vehicles 733.1 PF Consumer and Real Estate 111% Issuing Credit Cards Claims Inspections Individuals Private Pension of Autos Plan Sales 233% 348.0 104.5 91% 45.9 24.0 PJ +3.9MN 77% 91% 1H21 1H21 1H21 1H19 1H20 1H21 24 Innovation Complete innovation ecosystem
Innovation Ecosystem Technologies
CENTERS HABITAT Open innovation Space for co-innovation
Artificial Big Biometrics Blockchain API Intelligence Data RESEARCH INTERNATIONAL algorithms AI and other NY & London technologies Awards VENTURES Investments Valor Inovação Brasil 2019: Whow! Award: Banking Category 1st place in the banking category in startups HUB (3rd consecutive year) Bank Reporting Award: Blockchain- Open innovation Ripple case study portal Efma Innovation of the Month: Sole Proprietorship Portal case study Bank Reporting Recognition: Move STARTUPS Caronas app Open innovation Efma Innovation Awards 2019 • Digital Marketing: Vagalume case study Learning & Performance Brazil LAB 2019/2020: Prototyping, Gartner Eye on Innovation: Entrepreneur BIA, in the Best in Brazil category Sole Proprietorship Portal case study PoCs and certification Most Innovative Bank in Latin FELABAN CLAB 2019: BIA case study America: The Banker 2020 and 2021
inovabra.com.br 25 Digital Advances Centered on Clients Personalized interactions and offers
BIA, our artificial intelligence, is constantly evolving and improving its Total Interactions communication skills in order to offer an experience that is even more In millions pleasant, intelligent, and intuitive. Bradesco is the pioneering bank in artificial 275.1 intelligence, assisting clients, and employees.
192.7 43% New! New! 1.3 million interactions 8.5 million income statements BIA on Bradesco Portal for individuals delivered by 61.9 211% (from April 2021 to June 2021) BIA Mobile (through June 2021) 1H19 1H20 1H21
93 100% of requests fulfilled in first call to Products and Services Fone Fácil (Electronic Service)
Multi-Platform BIA Against Harassment New Features to Check Bradesco app, Fone Fácil (Electronic Inspired by UNESCO’s “Hey Update My 83.4 million on WhatsApp Service), WhatsApp, Google Assistant, Voice” movement we changed BIA’s interactions on WhatsApp Amazon Alexa, Apple Business Chat, answers so that it can react fairly and Credit Card Limits (from Jan. to June 2021) and Bradesco Portal firmly against harassment 195.9 thousand (from Jan. to June 2021)
26 ESG
27 Shareholder Structure
46.30% COMMON 100.00% PREFERRED 73.93% TOTAL
53.70% COMMON 26.07% TOTAL 47.93% COMMON 47.93% TOTAL
35.44% COMMON 16.63% COMMON 45.67% COMMON 35.44% TOTAL 16.63% TOTAL 0.02% PREFERRED 22.90% TOTAL
25.13% COMMON 100.00% PREFERRED 74.72% COMMON 60.41% TOTAL 39.51% TOTAL
0.15% COMMON 0.08% TOTAL
28.81% COMMON 8.44% COMMON 97.73% PREFERRED 2.25% PREFERRED 63.19% TOTAL 5.35% TOTAL
17.08% COMMON # Shares June 2021 % 8.56% TOTAL ON1,2 4,865,177 50.11% PN1,2 4,844,655 49.89% Reference date: June 2021 Total 9,709,832 1In thousands. 2Excludes 5,402 ON and 3,845 PN shares held in treasury 28 Corporate Governance Robust, transparent, and sound governance
ETHICS COMMITTEES POLICIES Instrument of Policies on Disclosure and Use of Code of Corporate Ethical Conduct and various Seven Board of Director committees (Audit; Information on Material Acts or Events and Trading sector codes for ethical conduct: Compensation; Integrity and Ethical Conduct; of Securities issued by Banco Bradesco S.A.; - For professional purchasing Integrated Risks Management and Capital Anti-Corruption Corporate Policy; - For financial and capital market professionals Allocation; Nomination and Succession; Risks; Internal Controls Policy; - For Bradesco Seguros Group and BSP Sustainability and Diversity) and various Risk Management Policies; - For internal auditors and inspectors executive committees Corporate Sustainability Policy; Related-Party Transactions Policy; BOARD OF DIRECTORS* Corporate Governance Policy; Nomination and Succession of Officers Policy; 10 members, of which 7 are Diversity and Inclusion Policy; VOLUNTARY MEMBERSHIP external and 3 independent Human Resources Management Policy; Independent Auditors Hiring Policy; In 2001, joined Level 1 of Corporate Corporate Information Security and Cyber Policy; Governance at B3 S.A. – Brasil, Bolsa, Balcão 1946 others.
Listed shares on the Brazilian Stock Exchange, just 3 years after its FISCAL COUNCIL foundation TAG-ALONG FREE FLOAT Body instated every year since 2002, becoming permanent from 2015, 100% Common Common: 28.86% 1997 80% Preferred Preferred: 97.73% currently comprising 5 members, 2 of which are elected by minority Level 1 ADRs – Preferred Shares shareholders. TOTAL 2001 63.22% Level 2 ADRs and Latibex – Preferred Shares 2012 Level 2 ADRs – Common Shares
*As of March 2021. 29 Governance Structure
SHAREHOLDERS’ MEETING The highest governance body, responsible for COMMITTEES deciding on our business and electing the members of the Board of Directors Audit: Monitoring of accounting practices adopted for preparing the financial statements and the effectiveness of the independent auditor FISCAL COUNCIL Compensation: Handling of the management compensation policy Oversight body installed BOARD OF Risk: Risk and capital management every year since 2002, DIRECTORS* becoming permanent as of Integrity and Ethical Conduct: Disseminating and ensuring 2015, currently consisting of 5 Ten members, 7 external and 3 independent; compliance with the Bradesco oganization’s Codes of Ethical members, 2 of which elected responsible for establishing corporate strategy Conduct and corporate policies by minority shareholders and reviewing business plans and policies, in Nomination and Succession: Conducting succession policy and addition to supervising and monitoring the appointing directors strategies assigned to the Executive Board Sustainability and Diversity: ESG performance evaluation, establishing of initiatives and action strategies INTERNAL Risk Management and Capital Allocation: Management and AUDIT control of risks and capital (consolidated economic and financial) Independent body, evaluating areas and activities regarding BOARD OF EXECUTIVE risk management, adequacy OFFICERS of governance, and internal EXECUTIVE COMMITTEES controls Responsible for drawing up and monitoring Assist in the activities of the Executive Board, all regulated by the execution of the strategic guidance their own regulations established by the Board of Directors, managing and representing the company *As of: March 2021. 30 Sustainability at Bradesco
Sustainability Strategy SUSTAINABILITY and its connection with Bradesco´s EVERYDAY BUSINESS prioritized SDG Sustainability management at Bradesco is based on 5 core actions:
Sustainability Sustainability ESG risks &
DiversityDiversity and and governance guidelines opportunities inclusionInclusion High-level Policies, Integration of governance standards, ESG factors into bodies and manuals decision-making
Performance Culture and management engagement Improvement of With internal practices and and external indicators stakeholders
For more information about our sustainability strategy, practices and results, visit: BradescoSustentabilidade.com.br
31 Sustainability at Bradesco | Highlights Reinforcing our commitment to Sustainable Development
New goal: Deploy R$ 250 billion for sustainable financing by 2025 Rated Silver for the 3rd consecutive year
Credit and Only Brazilian bank among the BIOFUELS LOW-CARBON top 5% in the sector AGRICULTURE capital market advisory for WASTE HEALTH MANAGEMENT AND SOCIAL positive impact SECURITY Industry group SUSTAINABLE sectors BUSINESS
FOREST EDUCATION, MANAGEMENT CULTURE Financial AND SPORTS The only Brazilian bank to participate in the solutions with construction of the Principles for Banking SANITATION RENEWABLE Responsibility, together with the financial arm of ESG focus AND WATER ENERGY the United Nations Environment Program (UNEP FI)
32 Sustainability at Bradesco Reinforcing our commitment to sustainable development
to commit to * their credit and investment portfolios
Forth place in the 2020 Corporate Governance and Responsibility Ranking Ninth among the most responsible companies during the pandemic, in special ranking
*net emissions equal to zero
33 Diversity and Inclusion Commitment to diversity and representativeness
DIVERSITY IS Code of Ethical Conduct EMBODIED IN OUR: Human Resources Management Policy 87,362 Bradesco Organization’s Diversity and Inclusion Policy employees
Inserted in the Human Resources Department DIVERSITY 4,224 MANAGEMENT Objective: To engage and strengthen diversity and inclusion within AREA: Bradesco employees with disabilities Sustainability and Diversity Committee DIVERSITY AND Working Group on Diversity and Inclusion INCLUSION 51% GOVERNANCE: Affinity Groups: on Gender, Sexual Orientation and Gender Identity, are woman Accessibility, and Ethnicity 27% are black
SIGNED 2,052 COMMITMENTS interns
34 Human Resources Acknowledgments from the market (2021)
TOP EMPLOYER Certification Excellence in people management & WEPS Brazil employer branding. Silver recognition in the large corporate category.
Career of Dreams – Cia de Talentos 2nd most desirable company, being 1st among banks. Best Practices in WORK AND FAMILY BALANCE 1st place in the large corporate category
LINKEDIN TOP COMPANIES Brazil Bradesco appears in the ranking’s top 3.
Best Companies GPTW LGBTQI+ Among the 10 best companies. CIEE - BEST INTERNSHIP PROGRAM Best Companies GPTW WOMAN 1st place in the Financial and Insurance 5th place in the thematic ranking. Services category.
35 Actions During the Pandemic Ethics and respect in all activities and relationships
HEALTH AND WELL-BEING SUPPORTING COMMITMENT OF OUR PEOPLE OUR CLIENTS TO SOCIETY
Donation of medical supplies and Implementation of health and New resources with special medicines to the Santa Casa prevention protocols to cope with conditions for personal loans Covid-19 with a grace period of up to 90 days Acquisition of oxygen Opening of the new unit of Meu concentrators for the “Oxigênio Doutor Novamed, at the Head para Todos Program” (Oxygen Office Cidade de Deus for All), of the Ministry of Health Participation in government More than 79 thousand doses of programs vaccines against H1N1 influenza Donations to fight the given to interns, employees, and pandemic dependents Extension of installment Construction of field hospital (RJ) With the incentive of the payment of loans and financing Bradesco Volunteer Program, Installation of hospital tent in Salvador employees and interns donated 220 tons of food, which benefited 63 thousand people Support in the production of low-cost respirators
36 Unibrad Education, inclusion, and democratization of knowledge
Under the management of human resources, the Bradesco Corporate University, Unibrad, has as its mission: promoting education for professional excellence and social mobility, and becoming a reference in skills training and leadership, strengthening the brand’s value and social commitment for the continuity of Bradesco’s business.
• Present in in-person hubs in the country
• Online platform with more than 2 thousand learning solutions
• Recognized nationally and internationally - Global CCU, Cubic Awards, and Micropower
• People Office area with a fundamental role to redesign and improve employee experience, collaborating for a personalized experience
NEW LEARNING SOLUTIONS
• Solutions focused on Mental Health – lectures, courses, live streams to share tips and experiences related to behavior, signs and symptoms of mental illness, quality of sleep, + 184 thousand views* healthy eating, and physical activity. on the UniBrad website, which offers free educational content. • InvestFlix Companies and Business – to enhance and deepen strategic and technical knowledge about investments and financial markets.
• Diversity Growing in Differences – raising awareness, educating, and showing the power of + 545 thousand* participations in learning diversity and its impact on people, in business, and in the community, encouraging an solutions. environment of living together better with differences.
• Onboarding – learning pathway for new employees, with customized solutions for * In 1H21 integration and presentation of the Bradesco culture. 37 Fundação Bradesco The largest private socio-educational program in the country + 83k students to benefit, of which Based on the belief COMMITMENT TO THE about 90% come from local communities in education as a FUTURE key factor for life ? + 4k improvement, We strive for comprehensive education of students to provide opportunities for young people have benefited Fundação Bradesco from the Jovem Aprendiz program since a better future, encouraging the 2004 has been operating realization of dreams and the ability to write their own life story. ? for 64 years + 3.5 MN distance learning students expected through Escola Virtual (Virtual School) 40 ? + 41k schools basic education students – including high school-level technical vocational education
throughout ? Brazil R$ 798.9 MN in investments planned for 2021 38 Sustainability at Bradesco Rated mostly above average in major ESG indices and ratings
0 39 87 89 100
0 75 92 100
D C A- A A
0 44 56 63 100
40+ 30+ 24.3 0 As Sustainalytics refers to a risk score, the closer to 0, the better.
0 2.9 3.2 5 5
CCC BBB AA AAA AAA
Ref. June 2021
D- D C C+ A+ Benchmark
Average performance 39 Added value to society
Return on third-party capital (rentals)
1.9% Profit reinvestment 14.4% Government contribution 32.9% R$16.6 Billion 27.1% Work distributed in 2Q21 compensation
23.7% Dividends / IoC (paid / provisioned) 40 Guidance
Disclosed Reviewed Actual Guidance Guidance 1H21 2021 2021
Expanded Loan Portfolio 9% to 13% 9.9% 9% to 13%
Client Portion 2% to 6% 2.2% 2% to 6%
Fee and Commission income 1% to 5% 3.6% 1% to 5%
Operating Expenses -5% to -1% -4.4% -5% to -1% (Personnel + Administrative + Others) Income from Insurance, Pension Plans and Capitalization 2% to 6% -29.8% -15% to -20% Bond (includes operating financial income)1
Expanded ALL - R$ Billion R$ 14.0 to R$ 17.0 R$ 7.4 R$ 14.0 to R$ 17.0
1- Billing projections with growth between 8% and 10%.
41 Capital and Liquidity
Basel Ratio Regulatory Capital and RWA % Variation % 15.0 15.1 15.8 15.4 16.0 14.1 Jun/21 x Jun/21 x 12.5 12.9 13.8 13.6 R$ million Jun/21 1.1 1.1 Mar/21 Jun/20 1.1 1.1 1.0 Regulatory Capital 141,108 4.1 7.2 11.5 11.8 12.7 12.6 13.1 RWA 884,639 0.3 1.1 Credit Risk 799,070 0.2 1.6 Jun-20 Sep-20 Dec-20 Mar-21 Jun-21 Operational Risk 66,908 0.0 5.0 Total Ratio Common Equity Additional Capital (Level I) Market Risk 18,661 6.3 (25.3)
Changes in Tier I Ratio in the Quarter % 13.6 14.1 % 0.7 0.3 156.0 1.0 1.1 Liquidity Coverage (0.5) Limits 20211 8.625 Tier I Ratio (LCR) 7.125 Common Equity 12.6 12.6 13.1 116.1% Net Stable Funding Ratio (NSFR) Mar-21 Net Income Prudential Adjustments Interest on Jun-21 2Q21 Effects Shareholders' Equity Common Equity Additional Capital 1-Refer to the required minimums, in accordance with Resolution No. 4,193/13, added to the additional capital contributions established by Circulars No. 3,768/15 and No. 3,769/15. 42 Gross Payout | Dividends and Interest on Equity Historical distributions above the minimum established in the bylaws
Dividends and Interest on Shareholders’ Equity R$ Million 73.9% 30,000 75.0%
70.0% In 2020, net payout was 25,000 65.0% limited to 30% as per 60.0% Central Bank Resolution 52.0% 55.0% 20,000 51.7% nº 4,820/20. 48.7% 50.0% 15,863 45.0% 15,000 40.3% 37.0% 40.0% 35.3% 34.8% 35.0% 10,000 30.0% In 2021, a share buyback 6,976 7,204 7,299 6,035 5,992 25.0% program of up to 1% of 5,055 5,548 5,000 20.0% total outstanding shares
15.0% was instituted.
- 10.0% 2014 2015 2016 2017 2018 2019 2020 2Q21
Dividends/Interest on Shareholders' Equity (1) Gross Payout (2)
(1) In 12M19, it considers R$8 billion of extraordinary dividends paid on October 23, 2019; and (2) Calculated on the basis of the book net income after adjustment on legal reserves. Note: In July 2021, the payment was made of interest on shareholders’ equity to intermediaries, related to the first half of 2021, to the sum of R$5.0 billion.
43 Investors and Trading Growing volume of trades
Average Daily Trading Volume* R$ Million
3000 3000 1,586 2500 1,933 1,223 2000 2000 928 684 497 1500 511 531 622 647 704 693 1000 470 505 489 1000 406 330 1,089 0 500 239 296 327 352 734 1,240 315 312 278 354 522 0 155 193 233 292 326 320 352 -1000 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 1Q21 2Q21
Brazil U.S.A Total *Source: Economática
Shareholders’ Profile¹ % of % of CONSENSUS Shareholder % of Total Common Preferred % of Total (R$ million) 2021 Base Shareholders Shares Shares Shares Bloomberg 25,795 - Controlling Shareholders2 4 0.0% 71.1% 2.3% 36.8% Refinitiv Eikon 26,355 - Minority Shareholders 741,530 100.0% 28.9% 97.7% 63.2% Sell Side 26,114 - Individuals3 704,229 95.0% 11.0% 27.7% 19.3% Buy Side 26,873 - Institutional3 35,956 4.8% 6.9% 9.1% 8.0% - Foreign Investors 1,345 0.2% 11.0% 60.9% 35.9% RECOMMENDATION OF 100% Total 741,534 100.0% 100.0% 100.0% 100.0% MARKET ANALYSTS Buy 1Reference date: June 2021 BBDC4 2Cidade de Deus, NCF, Nova Cidade de Deus, and Fundação Bradesco 3Brazilian Investors 44 Market Cap & Multiplex A company of value and high profitability over time
Market Cap R$ Billion +90% Ibov variation: +76% 283.2 243.6 227.7 201.3 212.1 161.4 146.0 132.2 128.4 111.6 107.2 100.4
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Last*
MULTIPLE P/BV 2.3x 1.9x 1.9x 1.8x 1.8x 1.1x 1.6x 1.8x 2.0x 2.1x 1.6x 1.4x
MULTIPLE P/E 11.2x 9.6x 11.4x 10.5x 9.5x 5.6X 9.4x 10.5x 11.3x 10.4x 11.7x 8.6x
ROE (%) 22.2 21.3 19.2 18.0 20.1 20.5 17.6 18.1 19.0 20.6 14.8 17.6
*Last: 8/4/2021. Source: Refinitiv Eikon. 45 Main Credit Ratings Soundness and reliability
FITCH RATINGS International Scale National Scale Viability Support Domestic Currency Foreign Currency Domestic Currency Long-term Short-term Long-term Short-term Long-term Short-term bb 4 BB B BB B AAA(bra) F1+(bra)
MOODY'S INVESTORS SERVICE(1) Global Scale National Scale Domestic Currency Foreign Currency Deposits - Foreign Currency Domestic Currency Counterparty Counterparty Domestic Currency Deposit Long-term Short-term Long-term Short-term Long-term Short-term Long-term Short-term Long-term Short-term Ba1 NP Ba1 NP Ba2 NP Ba2 NP AAA.br ML A-1.br
S&P GLOBAL(1) AUSTIN RATING Global Scale - Issuer Credit Rating National Scale National Scale Foreign Currency Domestic Currency Issuer Credit Rating Long-term Short-term Long-term Short-term Long-term Short-term Long-term Short-term BB- B BB- B brAAA brA-1+ brAAA brA-1
(1) Due to the change in methodology in June 2021, the national scale ratings were changed from "Aa1.br" and "BR-1" to "AAA.br" and "ML A-1.br".
46 Our Business
47 Main segments and businesses
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4848 Brazilian Insurance Market Growing revenue volume and share of GDP
12th 18th 0.9% largest largest insurance share of global economy in market premiums¹ the world in the world¹
²PREMIUMS EARNED / NOMINAL GDP
6.7 6.4 6.5 6.4 6.6 6.1 5.7 5.4 5.5 4.8 5.0 4.4
2.7 2.1 2.1 1.3 1.3 1.4 1.3
90 91 92 93 94 97 2000 2005 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
¹ Source: Swiss Re / ² Source: Cnseg (R$ in premiums divided by GDP) BRADESCO SEGUROS 49 Brazilian Insurance Market Opportunities to enhance penetration INSURANCE PENETRATION Million
18.0 48.1 30.0 11.0 27.7 17.8 INSURED HEALTH PLAN PARTICIPANTS INSURED DENTAL PLAN ADDITIONAL PENSION VEHICLES BENEFICIARIES IN LIFE HOMES BENEFICIARIES PLAN CONTRACTS
31% 25%3 18%2 15% 14%3 17%¹
¹ Percent of economically active population ² Percent of total Active age population ³ Percent of total population
BRADESCO SEGUROS 50 Brazilian Insurance Market Leading group in the Brazilian market
May 2021
Ranking 2021 Premiums Earned (R$ million) Share (%)
1st 32,595 22.9 2nd 23,773 16.7 3rd 15,842 11.1 4th 9,628 6.8 5th 7,258 5.1 6th 6,901 4.9 7th 6,812 4.8 8th 4,077 2.9
Others 35,328 24.8 Total 142,214 100,0
BRADESCO SEGUROS 51 Insurance Group Structure Coverage of the main lines and groups
100.0%
50.01%
50.0%
40.0%
22.5%
*IBR Brasil RE: Discontinued company. Last match BRADESCO SEGUROS in March 2020 52 Market Share* Prominent position in the main lines and groups
Market Share Ranking 3rd Pension Plans 21.0% 1st Life 19.0%
Health** 12.5% 1st
Capitalization 23.1% 1st Bonds
Auto 11.9% 3nd
Total 22.9% 1st
*Market share by Revenue ** considering Insurers and Operators Source: Susep/ANS Reference date: May 2021 BRADESCO SEGUROS 53 Insurance Group - Selected data Resumption of Written Premiums
Variation%
R$ million 2Q21x1Q 2Q21x 1H21x 2Q21 1H21 21 2Q20 1H20
Written Premiuns Life and Pension Plans 9,171 18,365 (0.3) 28.3 13.3 Health 7,784 15,396 2.3 13.3 9.8 Auto / P&C 1,540 2,924 11.3 24.0 15.1 Capitalization Bonds 1,379 2,718 3.0 14.4 2.0 Total 19,874 39,403 1.8 20.7 11.2
Premiums Earned 1 11,642 23,235 0.4 12.7 6.9
Selected data Total Assets 341,613 341,613 1.0 4.4 1.0 Financial Assets 321,125 321,125 1.0 4.0 1.0 Technical Provisions 288,364 288,364 1.1 4.9 1.1 Shareholders` Equity 36,486 36,486 1.0 (7.8) 1.0
(1)Premiums Earned from Insurance, Pension Plan Contribution and Capitalization Bond Income- In the first half of 2020, additional provisions were made in the sum of R$1,108 million, which were classified as supplementary provisions in the line of Other Income/Operating
BRADESCO SEGUROS 54 Income from Insurance, Pension Plans and Capitalization Bonds Impacted by events related to the pandemic
R$ million
4,139 3,778(*) 4,266 3,137(*) 3,900 3,913 3,131(*) 3,594 3,473 3,422 1,574(*) 831 1,417 2,931 1,009 2,982 2,281(*) 1,533 361 687 1,529 1,439 747 782 1,443 1,129 1,848 2,947 2,347 2,184 2,122 701 2,065 2,034 1,720 838 887
2Q19 3Q 4Q 1Q20 2Q 3Q 4Q 1Q21 2Q
Operating Income SinistrosClaims Reported Avisados -Covid-19Covid-19 Financial Result (*)(*) ComWith Efeitothe Effect Covid-19 of Covid-19
BRADESCO SEGUROS 55 Insurance Consolidated Income Statement Resumption in Premiums and Claims impacted by the pandemic
Variation% 2Q21 2Q21 1H21 R$ million 2Q21 1H21 x 1Q21 x 2Q20 x 1H20 Premiums Earned from Insurance, Pension Plan Contribution and Capitalization 11,642 23,235 0.4 12.7 6.9 Bond Income (1)
Retained Claims (8,722) (16,630) 10.3 58.1 31.4
Capitalization Bond Withdrawals and Redemptions (1,225) (2,419) 2.6 13.3 1.5
Selling Expenses (808) (1,580) 4.7 3.3 1.5
Financial Results 687 2,104 (51.5) (17.3) 33.4
Income from Insurance, Pension Plans and Capitalization Bonds 1,574 4,711 (49,8) (58.3) (29.8)
Fee and Commission Income 441 883 (0.2) (2.0) (4.6)
Personnel Expenses (398) (808) (2.9) 7.0 4.8
Other Administrative Expenses (354) (682) 8.0 (0.2) (5.1) Others(1) (184) (351) 10.4 (84.5) (81.2) Operating Income 1,078 3,752 (59.7) (53.4) (12.3) Non-Operating Income / Income Tax / Social Contribution / Non-controlling (423) (1,468) (59.6) (55.5) (16.6) interests in subsidiaries Recurring Net Income 655 2,284 (59.8) (51.8) (9.3)
(1) In the first half of 2020, additional provisions were made to the amount of R$1,108 million, which were classified as supplementary provisions in the line of Other Income/Operating Expenses. BRADESCO SEGUROS 56 Technical Provision and Selected Data Health, Life and Pension Plans impacted by Covid-19 Technical Provision Written Premiums
Variation % 2Q21 2Q21 R$ million 2Q21 1Q21 2Q20 x 1Q21 x 2Q20 Life And Pension Plans Life and Pension Plans 260,483 257,899 250,168 1.0 4.1 39% 46% Auto/P&C/Others Health 14,556 14,026 11,325 3.8 28.5 Savings Bonds Auto / P&C 4,837 4,734 4,391 2.2 10.2 Health Capitalization Bonds 8,488 8,504 8,755 (0.2) (3.0) 7% Total 288,364 285,163 274,861 1.1 4.9 8%
Net Income Adjusted Net Income and ROE R$ million R$ Million 1,629 23.7% 24.2% 23.0% 23.5% 1,361 314 20.0% 19.4% 19.6% 108 14.3% 359 78 655 7,451 7.8% 580 6,389 341 155 5,289 5,551 5,534 117 4,406 5,120 583 627 544 1,629 655 -161
2014 2015 2016 2017 2018 2019 2020 1Q21 2Q21 2Q20 1Q21 2Q21 Adjusted Net Income ROE Auto/P&C/Others Savings Bonds Health Total BRADESCO SEGUROS 57 Other Information¹ – Bradesco Seguros Health, Life and Pension Plans provisions are the Highlights
R$ Billion
Financial Assets Technical Provision Pension Plans and Life/VGBL
285.2 288.4 274.9 318.0 321.1 308.8
260.5 250.2 257.9
Jun-20 Mar-21 Jun-21 Jun-20 Mar-21 Jun-21 Jun-20 Mar-21 Jun-21
Health Auto/P&C² Capitalization Bonds
14.0 14.6 11.3 8.8 8.5 8.5
4.4 4.7 4.8
Jun-20 Mar-21 Jun-21 Jun-20 Mar-21 Jun-21 Jun-20 Mar-21 Jun-21 ¹Financial Assets and Technical Reserves. BRADESCO SEGUROS ²Does not consider DPVAT segment. 58 Main segments and businesses
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5959 next The native digital bank
HIGHLIGHTS ACCOUNTS
Open Accounts (in thousands) Total Accounts (in million) 5.4 million customers, with more than 1 million new accounts in 2Q21 +137% +99% 1,016 5.4 68% Member Get Member (MGM): We launched 4.4 between 18 and 34 689 years old INDICA Y INDICA, a program that offers 2.7 rewards to those who bring new customers, 429 boosting the base's growth and helping to 77% improve the platform’s satisfaction rate. were not Bradesco account holders 2Q20 1Q21 2Q21 2Q20 1Q21 2Q21 Jornada de Adesão: We made improvements that simplified the account MAIN INDICATORS opening process. Today, more than 70% of accounts are opened within 24 hours Total Transaction Cards Cost of Serving (CTS) Volume (Base 100) (Base 100) ShopFácil: We completed the integration (Base 100) 218 100 of ShopFácil, adding to next an important 263 192 source of revenue and a new vertical of 210 72 69 non-financial business. 100 100 Mimos: We closed the quarter with more than 300 partner brands and over 1,000 offers. Large promotions intensified 2Q20 1Q21 2Q21 2Q20 1Q21 2Q21 2Q20 1Q21 2Q21 engagement with the hub, such as the The total volume transacted grew 163% YoY - The amount of cards transacted The 31% YoY reduction Valentine's Day action and with the gamer demonstrating greater customer engagement increased 118% YoY – important demonstrates efficiency gains in audience. with the platform business indicator for next our operation NEXT 60 Main segments and businesses
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6161 Bitz The digital wallet created with a comprehensive ecosystem
Free payment account with a balance that yields 100% of the CDI rate and cashback mechanics to encourage usage. Created for the more than 40 million unbanked Brazilians.
+33% Main growth drivers in the period: ACCUMULATED 2,051 DOWNLOADS 1,546 In thousands Pix release 1st advertising campaign Reality show sponsorship 853 Generating 41% jump in Nationwide dissemination Two nationwide reality shows the number of users with via digital, merchandising, on Record TV from May to July: 332 10 a balance in the wallet. and film for broadcast TV • Power Couple Brasil 5 42% of users have at and local radio. • Canta Comigo 3Q20 4Q20 1Q21 2Q21 Aug21* least one registered Pix key.
+33% ACCUMULATED 1,418 Operational results ACCOUNTS In thousands 1,067 Accounts created TPV (Total Payment Value) NPS 592 81% increase in 43.5% increase in volume 12.8% increase 218 number of clients transacted. reaching the NPS of 44. 7 in the quarter. 3QT20 4Q20 1Q21 2Q21 Aug21*
BITZ * In Aug 11th, 2021 62 Main segments and businesses
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6363 Ágora Complete and digital experience, with exclusive products and services
Open platform of investment products for account FUNDING holders and non-account holders CLIENT BASE Vision: Volume under custody - billion
Advice to clients 449 k R$50.6 Present in clients JUN 2020 Bradesco and through investment next Apps specialists +49.9% y/y +42.7% y/y
632 k R$63.3 clients MAR 2021
+6.5% q/q +14.1% q/q
673 k R$ JUN 2021 72.2 clients
+81% 6,930
3,828
NET FUNDING R$ Million 1H20 1H21
ÁGORA 64 Main segments and businesses
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6565 BRAM – Bradesco Asset Management Offering complete solutions
06/30/2021 AMOUNT¹ INSTITUTION (R$ Million) 1 BB 1,283,840 2 ITAÚ-UNIBANCO 779,290 3 BRADESCO 541,768 4 CAIXA 421,715 Incorporation of Highest international environmental, social and credit risk classification 5 SANTANDER 297,288 governance issues into the Moody’s Investors 6 BTG PACTUAL 211,796 decision-making process Service 7 BRL DTVM 141,842 8 XP ASSET MANAGEMENT 119,472 9 CREDIT SUISSE 107,667 10 SAFRA 107,084 R$ 541.77 BILLION 2 (US$ 108.31 BILLION ) Highest international Excellent Rating in assets under management risk classification Highest international rating in investment Standard & Poor’s management Note: (1) Domestic Market, ANBIMA Ranking of Management; (2) R$5.0022: US$ 1.00 on 06/30/2021 (Source: Brazilian Central Bank).
BRAM 66 Main segments and businesses
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6767 Bradesco BBI Outstanding performance and presence in major transactions
ECM1 ECM1 M&A2 US$ million # of transactions US$ million 37 37 3,052 24,731 2,997 22,004 18,904
2,728 31
BBI Itaú BBA Morgan Stanley BBI BTG Pactual Itaú BBA BBI BTG Pactual JP Morgan
International DCM3 LocaL DCM4 Project Finance5 US$ million US$ million # of transactions
16,659 30,359 30,881 82 12,000 10,350 48 15,922 28
BBI Santander Itaú BBA BBI Itaú BBA BTG Santander BBI Sumitomo
Source: Thomson Reuters; Dealogic; ANBIMA. (3) Transaction volume as of 2019 Note: (1) Volume and number of transactions as of Dec. 2020 (4) Transaction volume (origination) YTD as of Nov. 2020 (2) Official Mergermarket ranking of M&A announced transactions, 2020 (5) Number of transactions as of 2019 BBI 68 Main segments and businesses
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6969 Payroll-Deductible Loan – Brazil Steady market growth
Payroll-Deductible Loans / GDP Market Share – Balance R$ Billion
452.9 440.6
21.3% 6.0% 379.2 21.2%
337.4 21.4% 310.7 15.8% 16.1% 287.8 21.1% 273.0 21.7% 16.6% 247.8 21.8% 3.6% 23.0% 15.1% 15.9% 15.7% 23.8% 14.2% 13.5% 16.5% 12.7% 17.7% 12.5% 12.4% 12.0% 20.7% 21.8% 22.2% 12.8% 21.3% 13.8% 10.7% 10.7% 14.3% 10.9% 16.6% 15.5% 9.7% 16.3% 7.9% 5.1% 6.2% 4.5% 23.9% 23.9% 22.7% 21.8% 22.0% 20.8% 20.8% 21.3%
Dec-10 Dec-20 Dec-14 Dec-15 Dec-16 Dec-17 Dec-18 Dec-19 Dec-20 Mar-21 Others Bank I Bank II Bank III BRADESCO Bank IV Reference date : June 2021 Source: IF Data - BCB Source: DEPEC (Bradesco)
PAYROLL-DEDUCTIBLE LOAN 70 Payroll-Deductible Loans - Portfolio Strong positioning in retirees and pensioners
Bradesco – Distribution¹ Bradesco – Portfolio¹ Market – Portfolio²
Private Private Sector 5% Sector 6% Correspondent Banks / Others Social 14% Security Public 39% Sector 47% Social Security Branch 48% Network Public 86% Sector 55%
Market share3
20.3% INSS RETIREES PAID 16.4% 13.3% Private Sector 11.5 THROUGH MILLION Total 14.1% Public Sector BRADESCO
¹ Source: Bradesco / In June 2021 ² Source: BCB / In June 2021 PAYROLL-DEDUCTIBLE LOAN ³ Base date: June 2021 71 Main segments and businesses
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7272 Real Estate | Financing and Mortgages/GDP Expansion opportunities
Brazil % 9.7 9.8 10.2 9.0 9.5 9.5 9.2 9.2 7.6 6.3 5.2 4.0 3.0 1.5 1.8 2.2
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021*
World % 75.0 77.0 59.2 48.0 42.0 36.0 30.0 24.0 22.0 20.0 16.6 16.6 11.0 8.3 6.5
9.8 6.0 1.9
UK
USA
Italy
Chile
Spain
Brazil
France
Poland
Turkey
Mexico
Bulgaria
Hungary
Portugal
Germany
Colombia
Argentina Czech Rep. Czech
Sources: United Kingdom, Portugal, Poland, Hungary, Czech Republic, Bulgaria,Africa South Turkey, Russia 2014; Argentina 2015; USA, Spain, France, Germany, South Africa, Chile, Italy, Mexico, Colombia 2016; Brazil 2020. Sources: European Mortgage Federation, Bacen, Hypostat, Febraban, HFN, Abecip and Ecowin. *Depec estimates
REAL ESTATE 73 Real Estate – Brazil Robust growth in originations
ANNUAL ORIGINATION R$ Million
123,974 109,178 112,854 97,047
75,578 78,702
57,387 46,610 43,149
2013 2014 2015 2016 2017 2018 2019 2020 Jul-21
HOUSING DEFICIT: 7.7 MILLION HOMES Source: ABECIP
REAL ESTATE 74 Mortgage - Brazil Market share growth Balance R$ Millions 786,121 759,339 741,479
672,073 645,355 624,834 0.4% 605,736 0.1% 572,313 0.4% 497,847 67.4% 68.3% 68.9% 0.7% 68.9% 69.2% 67.0% 69.1% 67.2% 68.3%
10.9% 10.5% 10.8% 9.1% 9.4% 10.0% 9.6% 9.4% 9.0% 8.1% 8.8% 9.5% 8.0% 8.0% 7.7% 7.5% 7.5% 7.9% 6.0% 5.6% 5.7% 5.9% 6.2% 6.4% 6.5% 6.3% 6.4% 7.8% 8.6% 8.9% 8.6% 8.5% 7.8% 6.6% 6.2% 6.0% Dec14 Dec15 Dec16 Dec17 Dec18 Dec19 Dec20 Mar21 Jun21 Bank I Bank II Bank III Bradesco Bank IV Others Source – BCB, banks’ balance sheets, and ABECIP
REAL ESTATE 75 Mortgage – Retail | Bradesco Greater safety margins in originations
ORIGINATION AVERAGE TICKET: Individuals
PROPERTY LOAN ASSESSMENT TO VALUE R$ 522 60.4 % Thousand
AVERAGE TERM: LOAN TO FINANCING 321 MONTHS VALUE R$ 315 (INVENTORY) Thousand Reference date: June 2021 50.8 %
REAL ESTATE 76 Real Estate | Bradesco Growth in origination
Portfolio Breakdown R$ million 81,808 85,519 22.2% 64,534 24.0% 25.5%
76.0% 77.8% 74.5%
Jun-20 Mar-21 Jun-21
Individuals Companies
Origination by Beneficiary Origination R$ million Financed Units
12,000 10,094 10,000 7,769 13.6% 35,945 8,000 11.2% 27,157 6,000 4,788 21.1% 4,000 86,4% 16,145 88.8% 2,000 78.9%
- Jun-20 Mar-21 Jun-21 2Q20 1Q21 2Q21 Borrower Builders REAL ESTATE 77 Main segments and businesses
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7878 Cards Market | Transaction Volume Evolutionary resumption in billing
VOLUME BILLED IN MEANS OF PAYMENT – CREDIT AND DEBIT R$ 2.5 R$ 2.0 trillion trillion
R$523 billion
Source: Abecs 2000 2010 2021E In Aug/21
+52.0%
+9.1% 609.6 609.2 Evolution of billed in means of R$ Billion 558.3 9.1% payment – Credit and Debit 506.3 (2Q21 X 1Q21) 400.7
7.1 billion of transactions carried out with cards in the 2Q21
Source: Abecs 2Q20 3Q20 4Q20 1Q21 2Q21
CARDS 79 Bradesco Cards Positioning Operating throughout the value chain
ISSUER
BRAND FOOD VOUCHER
PAYMENT TAG CLIENTCLIENT (Tolls, parking and others) LOYALTY
ACQUIRER CARDS 80 Distribution channels Wide distribution capacity - ominichannel
Digital Channels – App and Web Experience for the Customers: 20% of total sales Card available for use immediately after approval, no need to wait the physical card to arrive home
Greatest Market Capillarity: Integration Technology + 30 physical and digital channels with Retail Partnerships: with national presence best experience according to + 25 thousand points of sales and each customer's profile branches network
Bradesco channels synergy: Bradesco Partner Channels: Ágora, Losango, Bradesco Bradescard and Bradesco Expresso Financiamentos, Seguros banking correspondents
CARDS 81 Products portfolio Complete and for everyone
Classic Multis & institutional Private Bank
Large Corporate
Corporate
Exclusive
COMPANIES
Prime INDIVIDUALS
Corporate Business One and Companies Non-account holders
BNDES TRANSPORTS PURCHASES VIRTUAL PAYROLL RETAILERS ACADEMIC COBRANDED NICHES
CARDS 82 Innovation and Services Digital experience
CardTech - area dedicated to technological Complete line of payments solutions with innovative innovation entirely in agile methodology products
Development of digital Complete self-service solution applications, products and services focused on the better customer experience App App Bradesco BIA Bradesco Cards Services Focused on winning partnerships and projects for All forms of payment better value delivery to customers
Disney+ STAR+ with relevant differential and integrated journey in the bank's digital channels, with the best payment experience in the market QR Code Virtual Card Special offers in installment payments and P2P and P2M discounts with Apple when purchasing any product
CARDS 83 Main segments and businesses
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8484 Vehicle Financing – Brazil Slight portfolio growth and stable delinquency
Inhabitants per Vehicle Credit in the Financial System (1) R$ Billion 4.9 4.8 4,021 4,214 3,477 3.5 3,230 3,265 3.4 3.2 3.2 3,017 3,118 3,105 2,711 1,232 1,320 2,368 1,112 954 1.7 1.7 1.7 1.7 1.6 1.6 742 781 805 811 855 1.2 1.2 690 211 201 187 163 145 151 171 204 221 229
Brazil Mexico Argentina Germany UK Japan USA 2012 2013 2014 2015 2016 2017 2018 2019 2020 Jun21 2014 2015
Source: ANFAVEA (2021) Total Credit Outstanding Vehicles Financing - Individuals (3) Total Credit Individuals (2)
Market Delinquency – Over 90 Days % 6.7 6.9 6.2 5.7 6.1 5.3 5.2 6.7 4.8 5.0 6.2 4.1 5.4 4.3 4.6 4.0 3.8 3.3 3.4 3.4
2011 2012 2013 2014 2015 2016 2017 2018 2019 jun-20 Total Credit - Individuals Auto Loan (CDC) & Leasing - Individuals
1Source: Brazilian Central Bank; 2 Considering only credit products with market interest rates; 3 Auto Loan (CDC) + Leasing
VEHICLES 85 Loan book origination details
Indicators – 2Q21
CUSTOMERS¹ AVERAGE AVERAGE AVERAGE LOAN DOWN TERM² TICKET² PRODUCTION² BOOK3 PAYMENT4
Bradesco (Bank operation) 392 47 ~R$87 ~1,267 ~23,584 34% Thousand Months Thousand Million Million
Bradesco Financiamentos (Dealer operation) 999 44 ~R$46 ~1,430 ~25,439 36% Thousand Months Thousand Million Million
Source: Bradesco (Departamento de Empréstimos e Financiamentos 1 – Customers portfolio – Jun’21 2 – Production R$ – Apr’21 – Jun’21 3 – Consider Individuals and Companies 4 – Average 86 Vehicle Financing - Bradesco Growth in the average loan and term Main Indicators Average Loan (R$ Thousand)
80.8
60.5 57.1 49.7 37.1 37.1 37.1 37.1 34.8 38.7
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
Average Term (Months) 45 46 47 41 41 42 40 39 38 40
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 Considers CDC/Leasing (new cars, used cars, motorcycles and heavy vehicles) Source: Bradesco
VEHICLES 87 Vehicle Financing - Bradesco Financiamentos Growth in average loan and term Main Indicators Average Loan (R$ Thousand) 43.5
31.9 34.6 26.4 28.5 23.9 24.6 24.1 20.4 21.9
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
Average Term 44 (Months) 43 43 42
40 40 39 39 39 38
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 Considers CDC/Leasing (new cars, used cars, motorcycles and heavy vehicles) Source: Bradesco Financiamentos
VEHICLES 88 Vehicle Financing Diversified offers
FINANCING OF VEHICLES HIGHLIGHTS OF THE OPERATION MAIN PARTNERS through the branch network, digital channels, or network of banking correspondents (14+ thousand) Boosted Financing White Label Financing of Accessories and Services We are the financing providers included in the vehicle installment. for world-class automakers. FINANCED ASSETS Bradesco Seguros Largest insurer in Brazil and in Latin America. Vehicles Livelo Motorcycles Largest and most complete market place platform in the rewards sector. In addition to Jeep brand vehicles, the Jeep Bank program also covers the Trucks & Veloe brands Dodge, Chrysler, and RAM. Road Implements Instant payments at toll booths, malls and parking lots.
Machinery Specialist in Agricultural Transportation and Agriculture Civil Construction Customer service structure dedicated Implements to the segment of heavy-duty vehicles (trucks, machinery and implements). VEHICLES 89 2nd QUARTER RESULTS 2021
90 Financial Highlights 2Q21
-3.0% q/q 63.2% y/y -0.5 p.p. q/q 6.4 p.p. y/y 0.4 p.p. q/q -2.1 p.p. y/y Recurring ROAE Operating Efficiency Net Income Accumulated Ratio (ER) (accumulated 12 months)
3.0% q/q 9.9% y/y 0.5 p.p. q/q 1.6 p.p. y/y Interest on Shareholders’ Equity Expanded Loan Tier I Capital Payout in 1H21 of 52% Portfolio
91 Operational Evolution
Income Origin 3.6% 1H21/1H20 -4.4%1H21/1H20 -52.6%1H21/1H20 (Financial and Insurance Areas) Fee and Operating Commission Expanded ALL Expenses 6,515 Income 6,462 6,319 25% 10% 28% 3,873 Variation % 35% 2Q21 2Q21 1H21 90% R$ million 2Q21 1H21 72% 75% x 1Q21 x 2Q20 x 1H20 65% Net Interest Income 15,738 31,316 1.0 (5.7) 0.4 2Q19 2Q20 1Q21 2Q21 Expanded ALL (3,487) (7,394) (10.7) (60.8) (52.6) Financial Insurance Gross Income from Financial Intermediation 12,251 23,922 5.0 57.2 53.5 Income from Insurance, Pension Plans and Comparison 1H21 x 1H19 1,574 4,711 (49.8) (58.3) (29.8) Capitalization Bonds 1H21 Fee and Commission Income 8,412 16,479 4.3 10.3 3.6 R$ million 1H19 1H21 x 1H19 Operating Expenses (10,990) (22,194) (1.9) (4.1) (4.4) Tax Expenses+ Earnings (losses) in unconsolidated Total Revenues 67,080 71,030 5.9% (1,728) (3,631) (9.2) (15.1) (6.6) subsidiaries Total Expenses 23,932 22,194 (7.3)% Operating Income 9,519 19,287 (2.5) 66.9 73.7 Non-Operating Income + Income Tax + Non- Efficiency Ratio 49.4% 45.7% (3.7) p.p. (3,200) (6,453) (1.6) 74.8 85.7 controlling interests in subsidiaries + Others Recurring Net Income 6,319 12,834 (3.0) 63.2 68.3 EBT 17,196 19,287 7.7%
92 Funding & Loans
bn % y/y 4.1% y/y R$35.0 4.5 Growth of Bacen Total Client Portfolio + Debentures in Funds1 Funding 1H21
Total Funding and Loan/Funding R$ Million
1,200.0 100.0% 87.5% 89.8% 83.3% 90.0%
1,000.0
80.0%
70.0% 800.0 694.8 715.3 723.2 60.0% 133.7 138.8 600.0 135.6 50.0%
559.2 581.6 584.4 40.0%
400.0
30.0%
20.0%
200.0
10.0%
0.0 0.0%
2Q20 1Q21 2Q21
Borrowing, Onlending and Other obligations Client Funds Net of Reserve Requirements Loan/Funding
1- Client Funds Net of Reserve Requirements. 93 Expanded Loan Portfolio
Loan Origination per business day 40.0% y/y 19.8% y/y 28.7% y/y Real Estate Payroll-deductible SMEs Financing 130 Loans Total 106 100 Variation % Total % y/y Jun/21 Jun/21 30% R$ million Jun/21 Jun/21 x Mar/21 x Jun/20 2Q20 1Q21 2Q21
Companies 440,833 1.4 3.7 60.7 ? Large corporates 292,995 (0.2) (5.6) 40.3 Companies 125 Micro, Small and Medium-Sized Enterprises 147,838 4.6 28.7 20.4
Individuals 285,620 5.7 21.0 39.3 100 99 25% y/y Payroll-deductible Loans 78,425 7.7 19.8 10.8
Real Estate Financing 68,668 7.7 40.0 9.5 2Q20 1Q21 2Q21
Credit Cards 43,170 6.5 23.1 5.9 ? CDC/Vehicles Financing 30,102 1.9 6.4 4.1 Individuals Personal Loans 31,767 2.9 8.9 4.4 138 119 Other Products 33,488 2.4 15.6 4.6 38% y/y 100 Total Expanded Loan Portfolio 726,453 3.0 9.9 100.0
Without exchange variation 4.0 10.6 2Q20 1Q21 2Q21
94 Provision for Credit Risk
Expanded ALL (Expenses) Coverage Ratio – Over 90 days R$ Billion 5.4% 4.1% 3.4% 2.7% 403% 2.4% 2.2% 2.6% 2.2% 398% 8.9 1.9% 350% 6.7 325% 5.6 299% 4.0 4.6 3.9 3.5 3.3 3.5 267% 245% 226% 228% 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21
Expanded ALL Expanded ALL / Expanded Portfolio - Annualized Rate
Jun-19 Sep-19 Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 Mar-21 Jun-21 Allowance For Loan Losses* Coverage Ratio – over 90 days + reneg. R$ Billion 9.2% 8.6% 9.0% 8.9% 8.7% 8.2% 8.1% 8.5% 8.1%
122% 116% 120% 121% 124% 121% 118% 120% 117%
44.9 45.3 46.0 44.4 40.5 43.2 36.9 36.1 36.8
2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 Jun-19 Sep-19 Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 Mar-21 Jun-21 ALL Balance ALL Balance / Bacen Portfolio
*ALL balance includes Specific, Generic and Complementary portions. 9595 Delinquency Ratio
Over 90 Days Gross ALL Expenses X NPL Creation 8.6 % 7.4 >90 Days 6.9 6.6 R$ billion 6.1 6.1 6.2 6.0 5.5 5.5 4.9 5.0 5.5 4.7 4.4 4.4 3.9 4.2 4.1 5.5 3.6 3.5 3.4 4.8 4.5 4.7 4.2 3.7 3.1 3.4 4.1 4.1 3.9 3.5 2.6 2.6 398% 3.4 3.5 3.5 1.9 3.3 2.2 1.5 2.5 2.7 0.9 1.2 2.5 0.5 0.6 0.8 0.5 0.8 0.4 0.4 0.3 1.9 0.4 0.4 0.7 96% 78% 95% Dec-08 Dec-09 Dec-10 Dec-11 Dec-12 Dec-13 Dec-14 Dec-15 Dec-16 Dec-17 Dec-18 Dec-19 Dec-20 Mar-21 Jun-21 Micro, Small and Medium-Sized Enterprises Individuals Large Corporates Total 8.7
15 to 90 Days 6.4 4.9 % 4.5 4.3 4.5 4.3 8.8 7.7 2.2
6.3 6.3 6.2 6.1 5.6 6.0 5.9 5.2 4.9 4.8 4.8 4.6 5.8 4.6 2Q19 2Q20 1Q21 2Q21 4.1 4.1 4.3 4.3 5.7 4.0 3.8 5.1 3.8 NPL Creation - 90 days 4.6 4.3 4.2 3.3 4.1 4.1 4.1 3.0 Gross ALL Expense – Recurrent 4.0 4.0 3.7 2.2 4.0 2.6 3.3 3.6 3.5 3.6 3.2 Gross ALL Expense - Recurrent / NPL Creation 90 days 2.8 0.9 0.5 0.6 0.7 2.3 0.3 0.2 0.2 0.3 0.2 0.4 0.4 0.2 0.3 0.1
Dec-08 Dec-09 Dec-10 Dec-11 Dec-12 Dec-13 Dec-14 Dec-15 Dec-16 Dec-17 Dec-18 Dec-19 Dec-20 Mar-21 Jun-21
Micro, Small and Medium-Sized Enterprises Individuals Large Corporates Total 96 Extended Loan Portfolio
92% 91% 68% 13 years No delay history in Rating With real Average the 12 months prior to AA to C collateral relationship time the pandemic
Extensions Accounting Balance (Net of Amortizations) The R$41.3 billion balance R$ billion in June 2021 includes the following components:
80.0 0.1 1.1 2.9 3.9 3.5 10.0% 0.0% 0.2% 0.6% 0.7% 0.6% 70.0
0.0%
60.0 56.0 55.3 On time – R$33.4 billion 48.0 -10.0% 50.0 42.8 42.0 44.1 41.3
40.0 37.5 -20.0% 33.8 32.4 In arrears – R$3.5 billion 30.0
-30.0%
20.0
-40.0% Grace period – R$4.3 billion 10.0 13.2 13.3 10.5 10.3 8.9 0.0 -50.0% Jun-20 Sep-20 Dec-20 Mar-21 Jun-21
Wholesale Mass Market Product In Arreas (over 30 days)
* Delinquency ratio above 30 days calculated considering the balance of the expanded loan portfolio. 97 Renegotiated Portfolio
Allowance for Loan Losses/ Renegotiated Portfolio Large Corporate 66% 16% 66.4% 66.9% 66.8% 68.2% 61.7% 61.5% 63.8% 61.9% of renegotiations in the Individuals quarter were less than 90 52% SMEs days in arrears 32% Sep-19 Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 Mar-21 Jun-21 Delinquency Ratio Over 90 Days Evolution of Portfolio Balance R$ billion 20.8% 19.0% 17.4% 29.4 29.4 14.4% 14.6% 27.5 28.5 11.5% 7.4% 4.9 5.4 5.9% 23.5 4.7 5.0 19.6 18.8 19.0 19.6 5.0 Sep-19 Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 Mar-21 Jun-21 7.3 5.8 5.4 5.5 Renegotiated Portfolio/ Bacen Portfolio 22.8 24.5 24.0 23.5 18.5 5.6% 5.8% 5.6% 12.3 13.0 13.6 14.1 4.8% 5.2% 4.2% 4.2% 4.1%
Jun-19 Sep-19 Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 Mar-21 Jun-21
Originated from portfolio in write-off Originated from active portfolio Sep-19 Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 Mar-21 Jun-21
98 Net Interest Income
1.0% q/q 1.9% q/q 2.5% q/q Total Net Interest Income Net Interest Client NII Average Income Balance 11.0% 40,000 9.5% 9.1% 8.9% NII Clients Variation 9.0% 35,000
R$ million 6.9% 7.0% 30,000 328 145 13,471 6.0% 6.0% 13,225 256
5.0% 25,000 (484) R$ million
3.0% 20,000 16,684 15,578 15,738 1.0% 3,521 2,353 2,267 15,000
-1.0% 10,000 Variation % 2Q21 2Q21 1H21 %Total 13,163 13,225 13,471 R$ million 2Q21 1H21 -3.0% 5,000 x 1Q21 x 2Q20 x 1H20 2Q21 Net Interest Income 15,738 31,316 1.0 (5.7) 0.4 100.0 -5.0% 0 1 Client NII 13,471 26,696 1.9 2.3 2.2 85.6 2Q20 1Q21 2Q21 Average Balance 624,710 617,144 2.5 9.1 10.9 Client NII Market NII NIM Total NIM Clients Average Rate 8.9% 8.9% (0.2) p.p. (0.6) p.p. (0.7) p.p. Market NII2 2,267 4,620 (3.7) (35.6) (8.6) 14.4
1- Relates to the result of operations made with assets (loans and other) and liabilities sensitive to spreads. The calculation of the result for assets sensitive to spreads considers the original rate of the deducted operations from the internal funding cost and the result for liabilities represents the difference between the cost of raising funds and the internal transfer rate of these funds; and 2- Composed of Asset and Liability Management (ALM), Trading and Working Capital. 99 Fee and Commission Income
Total Clients Organization In million 3.6% 1H21/1H20 6.6% 1H21/1H20 1.1% 1H21/1H20 70.7 71.2 Total Fee Income Card Income Checking Account 69.5
Variation % 2Q20 1Q21 2Q21 2Q21 2Q21 1H21 % Total R$ million 2Q21 1H21 x 1Q21 x 2Q20 x 1H20 2Q21 Bradesco Checking Account Holders Card Income 2,744 5,383 4.0 16.7 6.6 32.6 In million 31.4 31.8 Checking Account 2,000 3,943 2.9 4.1 1.1 23.8 30.1 Asset Management 828 1,625 3.9 1.7 (5.9) 9.8 Loan Operations 662 1,296 4.4 0.8 (6.0) 7.9
Collections and Payments 594 1,209 (3.4) (4.3) (5.5) 7.1 2Q20 1Q21 2Q21
Consortium Management 540 1,053 5.3 23.0 13.3 6.4 Other clients of the organization Underwriting / Financial Advisory In million 390 645 52.9 68.1 52.1 4.6 Services 39.4 39.3 39.4 Custody and Brokerage Services 351 709 (2.0) 15.8 9.2 4.2
Other 303 616 (3.2) 5.6 8.3 3.6
Total 8,412 16,479 4.3 10.3 3.6 100.0
Business Days 62 123 1 1 0 2Q20 1Q21 2Q21
100 Operating Expenses
Operating Efficiency Ratio -4.4% 1H21/1H20 -2.2% 1H21/1H20 0.3% 1H21/1H20 Accumulated 12 months Total Administrative Personnel 47.8% 45.3% 45.7% Expenses Expenses Expenses
2Q20 1Q21 2Q21 Branches + Service Points (PAs + Variation % PAEs) + BUs1 (UN) 9,344 8,787 8,720 2Q21 2Q21 1H21 % Total R$ million 2Q21 1H21 x 1Q21 x 2Q20 x 1H20 2Q21 4,901 4,709 4,675 276 Personnel Expenses 5,120 10,189 1.0 5.9 0.3 46.6 766 877 4,167 3,312 3,168 Administrative Expenses 5,012 9,824 4.2 0.8 (2.2) 45.6 2Q20 1Q21 2Q21 Administrative + Personnel Expenses 10,132 20,013 2.5 3.4 (0.9) 92.2 Branches UN PAs + PAEs Other Expenses / (Operating Expenses) 858 2,181 (35.1) (48.2) (27.6) 7.8 Bradesco Expresso Total Operating Expenses 10,990 22,194 (1.9) (4.1) (4.4) 100.0 41,584 40,835 40,920
2Q20 1Q21 2Q21
1 –Business units these are Service Points (PAs) dedicated exclusively to relationships, financial advice and the offer of products and services to Clients. For this, digital channels, self-service machines and banking correspondents play a fundamental role. 101 Insurance, Pension Plans and Capitalization Bonds
Net Income Evolution of Premiums Issued from Insurance, R$ milllion Pension Plan Contributions and Capitalization ROAE 15.5% 19.6% 7.8% 14.4% 13.6% Bond Income 51.8% 9.3% R$ million 20.7% 11.2%
1,629 2,519 2,284 39,403 1,361 35,432 19,529 19,874 655 16,466
2Q20 1Q21 2Q21 1H20 1H21 2Q20 1Q21 2Q21 1H20 1H21
Income from Operations Retained Claims R$ million Quarterly 25,000 83.7% 85.5% 90.0% 1 29.8%1 77.7% 58.3% 72.5% 74.2% 74.2% 72.9% 74.7% 80.0%
20,000 67.4% 66.6% 70.0% 62.4% 76.2% 7,688* 66.7% 60.0% 7,070* 15,000 8,722 58.4% 50.0% 4,139* 4,266* 361 7,908 6,874 2,977 7,237 7,824 40.0% 3,422* 10,000 6,779 361 1,129 6,880 7,165 7,308 7,139 30.0% 5,517 6,455 7,123 1,848 6,709 20.0% 3,778 4,711 5,000 6,880 7,165 7,308 7,139 5,156 1,848 3,137 10.0% 1,574 361 782 701 1,129 0 0.0% 2Q20 1Q21 2Q21 1H201S20 1H211S21 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 1 Result Covid-19 Claims *Without Covid Effect Claims Advised Covid-19 Retained Claims Claims Claims (Without Covid) 102 PCR Exams and Admissions – Covid-19
45000
3000
36,396
36,114
34,494 34,845
35000
33,200
32,675
31,531
31,486
30,669
30,590
29,462
28,417
28,177
27,936
27,549
27,440 27,251
2500
25,633
25,048
22,738
24,863
24,811
24,767
24,669
24,093 23,761
23,426 25000
22,411 22,399
21,979
21,610
20,807
20,347
20,093
19,947
2,165
15,687
15,635
15,416
15,170
2,020
14,973
14,787
14,493
1,991
14,342
14,207
14,102
14,103
14,005 13,599
2000 13,391 15000
12,552
12,343
12,045
11,700
11,444
10,982
1,840
10,532
9,134
628
1,729
1,728
7,774
6,362
1,637
1,630
4,933
586
557
4,463 1,574
3,564 5000
3,071
2,730
1,508
2,158 1,232
1500 1,173
810
570
426
1,432
1,430
1,411
467
1,365
553
1,315
1,298
1,294
1,292
1,287
456
1,284
507
1,255
1,248
425
1,220
1,219
1,116 1,158
1.151 -5000
498
1,123
1,120
415
1,109
1,106
429
409
1,082
1,066
1,064
1,060
1,035
1,032
437
1,030
1,020
1,019
1,002
998
996
995
408
986
388
386
385
413
968
454 953
1000 362
948
938 938
414
925
366
919
901 901
402
324
350
865
314
846
391
841
347
332
819
377
325
789
340
339
373
300 341
749 -15000
330
347
729 729
319
346
726
721
316
328
339
371
693
314
339
310
322
319
667
315
303
315
306
1,537
294
296
286
1,434
1,434
278
292
517
285
1,261
255
248 1,270
247
485
481 267
500 236
1,176
1,174
1,149
240
1,130
1,017
1,010 1,001
1,002 -25000
928
901
907
906
899
886
181
879
854
841
844
834
817
816
809
194
188
773
774
757
760
735
721
732
724
691
700 693
679
673
673
670
667
657
631
639
611
619
616
629
628
626
595
571
586
555
541
550
497
481
479
474
457
464
454
427
336
291 293
0 -35000
1ª
5ª
7ª
3ª
2ª
6ª
9ª
4ª
8ª
11ª
15ª 51ª
17ª
13ª 31ª
12ª 21ª
16ª 61ª
19ª
14ª 41ª
18ª
10ª
55ª
57ª
35ª 53ª
37ª
25ª 52ª
33ª
56ª 65ª
59ª
45ª 54ª
27ª
23ª 32ª 58ª
67ª
36ª 63ª
39ª 47ª
34ª 43ª
22ª
38ª 50ª
26ª 62ª
29ª
24ª 42ª 66ª 69ª
28ª
46ª 64ª
30ª 49ª
68ª
44ª
48ª
20ª
60ª 40ª
MarMar--20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 20 Bed ICU PCR Covid-19
103 Capital and Liquidity
Basel Ratio Regulatory Capital and RWA % Variation % 15.0 15.1 15.8 15.4 16.0 14.1 Jun/21 x Jun/21 x 12.5 12.9 13.8 13.6 R$ million Jun/21 1.1 1.1 Mar/21 Jun/20 1.1 1.1 1.0 Regulatory Capital 141,108 4.1 7.2 11.5 11.8 12.7 12.6 13.1 RWA 884,639 0.3 1.1 Credit Risk 799,070 0.2 1.6 Jun-20 Sep-20 Dec-20 Mar-21 Jun-21 Operational Risk 66,908 0.0 5.0 Total Ratio Common Equity Additional Capital (Level I) Market Risk 18,661 6.3 (25.3)
Changes in Tier I Ratio in the Quarter % 13.6 14.1 % 0.7 0.3 156.0 1.0 1.1 Liquidity Coverage (0.5) Limits 20211 8.625 Tier I Ratio (LCR) 7.125 Common Equity 12.6 12.6 13.1 116.1% Net Stable Funding Ratio (NSFR) Mar-21 Net Income Prudential Adjustments Interest on Jun-21 2Q21 Effects Shareholders' Equity Common Equity Additional Capital 1-Refer to the required minimums, in accordance with Resolution No. 4,193/13, added to the additional capital contributions established by Circulars No. 3,768/15 and No. 3,769/15. 104 Guidance
Disclosed Reviewed Actual Guidance Guidance 1H21 2021 2021
Expanded Loan Portfolio 9% to 13% 9.9% 9% to 13%
Client Portion 2% to 6% 2.2% 2% to 6%
Fee and Commission income 1% to 5% 3.6% 1% to 5%
Operating Expenses -5% to -1% -4.4% -5% to -1% (Personnel + Administrative + Others) Income from Insurance, Pension Plans and Capitalization 2% to 6% -29.8% -15% to -20% Bond (includes operating financial income)1
Expanded ALL - R$ Billion R$ 14.0 to R$ 17.0 R$ 7.4 R$ 14.0 to R$ 17.0
1- Billing projections with growth between 8% and 10%.
105 Attachments
106 Consolidated Income Statement
Variation % R$ million 2Q21 x 2Q21 1H21 2Q21 1H21 1Q20 x 2Q20 x 1H20 Net Interest Income 15,738 31,316 1.0 (5.7) 0.4 -Client Portion 13,471 26,696 1.9 2.3 2.2 -Market Portion 2,267 4,620 (3.7) (35.6) (8.6) Expanded ALL (3,487) (7,394) (10.7) (60.8) (52.6) Gross Income from Financial Intermediation 12,251 23,922 5.0 57.2 53.5 Income from Insurance, Pension Plans and Capitalization 1,574 4,711 (49.8) (58.3) (29.8) Bonds Fee and Commission Income 8,412 16,479 4.3 10.3 3.6 Operating Expenses (10,990) (22,194) (1.9) (4.1) (4.4) Personnel Expenses (5,120) (10,189) 1.0 5.9 0.3 Other Administrative Expenses (5,012) (9,824) 4.2 0.8 (2.2) Other Operating Income / (Expenses) (858) (2,181) (35.1) (48.2) (27.6) Tax Expenses (1,763) (3,696) (8.8) (12.3) (5.8) Equity in the earnings (losses) of unconsolidated and jointly- 35 65 16.7 - 75.7 controlled subsidiaries Operating Result 9,519 19,287 (2.5) 66.9 73.7 Non-Operating Income (81) (170) (9.0) 211.5 - Income Tax / Social Contribution (3,058) (6,154) (1.2) 75.0 83.9 Non-Controlling interests in subsidiaries (61) (129) (10.3) 5.2 12.2 Recurring Net Income(1) 6,319 12,834 (3.0) 63.2 68.3
(1) According to the non-recurring events described on page 32 of the Economic and Financial Analysis Report.
107 Net Interest Income – YoY Growth
Net Interest Income
15.3%
8.0% 7.4% 7.1% 5.9% 4.4% 2.9% 3.5%
-5.7%
2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21
53.3% 54.2% NII Clients Market Portion 40.6% 9.2% 8.4% 8.0% 25.9% 9.9% 9.9%
4.2% 5.2% -15.4% -27.8% 2.3% -35.6% 1.8% 2.0% 2.3% 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21
2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 108 Financial Information – YoY
Expanded Allowance for Loan Losses Fee and Commission Income
154.9% 10.3%
86.1% 4.7% 67.5% 3.7% 2.6% 1.3% 5.2% 14.7% -0.1% -3.6% -1.3% -5.8% -7.9% -2.6% -41.8% -60.8% 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21
Operating Expenses (Pers + Adm) Operating Expenses (Pers + Adm + Others) 6.5% 5.6% 10.1% 6.8% 6.2% 0.5% 3.4% 2.1% -0.4%
-4.7% -5.7% -4.1% -5.0% -5.5% -7.4% -6.9% -10.7% -9.3% 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 109 Provision for Credit Risk
5.4% 4.9% 4.7% 4.1% 4.4% 4.4% 4.4% 3.9% 4.5% 3.5% 3.6% 4.3% 3.3% 3.2% 3.7% 3.2% 3.0% 3.1% 3.8% 2.8% 3.3% 2.6% 3.5% 2.7% 2.6% 3.0% 3.1% 3.1% 3.1% 3.2% 3.4% 2.8% 2.9% 2.9% 2.8% 2.7% 8.9 2.7% 2.4% 2.6% 2.2% 2.2% 1.9%
6.7 6.3 5.7 5.6 5.4 5.3 5.4 5.5 5.0 4.7 4.6 4.2 3.9 3.9 3.8 4.0 3.9 3.6 3.6 3.5 3.6 3.4 3.3 3.3 3.3 3.5 3.5 3.3 3.5 3.1 3.2 3.1 3.1 3.1 2.9 3.0 2.8 2.7 2.9 2.4 2.4
Expanded ALL Expanded ALL / Expanded Portfolio - Annualized Rate
110 Efficiency Ratio¹ and Operating Coverage Income
70.5% 72.2% 72.0% 66.7% 67.9% 64.2% 63.9% 63.4% 63.4%
49.4% 49.5% 49.1% 49.0% 47.8% 47.2% 46.3% 45.3% 45.8%
49.2% 49.9% 48.3% 49.3% 47.6% 44.0% 44.6% 45.0% 45.8%
2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21
Quarterly Efficiency Ratio 12- Month Risk- Adjusted Efficiency Ratio 12 Month Efficiency Ratio
¹ER calculation = (Personnel Expenses + Administrative Expenses + Other net revenue operating expenses) / (Financial Margin + Fee and Operating Income + Insurance results + Equity Income of Affiliated Companies + Tax Expenses). 111 Book Net Income x Recurring Net Income
R$ million 2Q21 1Q21 2Q20 1H21 1H20
Recurring Net Income 6,319 6,515 3,873 12,834 7,626
Non-Recurring Events (345) (362) (367) (707) (738)
- Goodwill Amortization (Gross) (345) (356) (367) (701) (738)
- Other - (6) - (6) -
Book Net Income 5,974 6,153 3,506 12,127 6,888
112 Return on Equity / Recurring Net Income Evolution
Return on Equity (ROE) % 21.2 20.6 20.2 20.0 18.7 17.6 15.2 11.7 11.9
Recurring Net Income Evolution R$ Million 63.2%
6,645 6,801 6,462 6,542 6,515 6,319
5,031
3,753 3,873
2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21
113 Loan Portfolio Concentration
Exposure Warranty Coverage Diversified loan portfolio and with low by currency (Bacen Portfolio) concentration in areas of greater risk 93% 58% Real With Guarantee
Concentration among risk (R$ billion) the largest debtors risk / portfolio (%)
Portfolio diversification 1.3% 8.1% 13.5% by segment
9.4 bn 58.6 bn 98.2 bn Large corporates 40.3% Largest borrower 10 largest borrowers 20 largest borrowers Micro, Small and Medium-Sized Enterprises 20.4% Payroll-deductible Loans 10.8% Real Estate Financing 9.5% Credit Card 5.9% 23.0% 29.6% Personal Loans 167.3 bn 214.8 bn 4.4% CDC/Vehicle Financing 4.1% 50 largest borrowers 100 largest borrowers Other 4.6%
114 Loan Portfolio
Variation %
Jun/21 Jun21 %Total Jun/21 Mar/21 Jun20 x Mar/21 x Jun20 Jun21 R$ Milllion 282,192 266,968 233,734 5.7 20.7 38.8%
Companies 264,329 261,611 245,591 1.0 7.6 36.4%
Loan Portfolio – Bacen 546,521 528,580 479,325 3.4 14.0 75.2%
Sureties and Guarantees 77,373 79,256 82,416 (2.4) (6.1) 10.7%
Operations bearing Credit Risk - Commercial Portfolio 70,611 71,113 70,791 (0.7) (0.3) 9.7%
Others 31,948 26,211 28,583 21.9 11.8 4.4%
Expanded Loan Portfolio(1) 726,453 705,160 661,115 3.0 9.9 100.0%
Without exchange rate variation 4.0 10.6
(1) Disregarding the BAC consolidation, the developments in 12 months would be: Expanded Portfolio 8.6%; SMEs 23.5%; and Individuals 20.0%%. 115 Loan Portfolio
Expanded Criteria R$ Billion Mix related to Individuals 493 532 623 687 705 726
34.5% 30.5% 33.4% 35.6% 36.6% 37.4% 2Q21 27.5% 24.0% 15.1% 11.7% 11.1% 10.5% 38.1% 39.6% 46.7% 45.7% 44.3% 44.3%
27.4% 29.9% 19.9% 18.7% 19.1% 18.3% 1Q21 26.9% 23.6% 15.0% 12.1% 10.9% 11.4% 2017 2018 2019 2020 1T21 2Q21 SMEs Large Corporates Individuals
2020 26.8% 22.7% 16.2% 12.3% 11.3% 10.8% ? Central Bank Criteria 2019 27.0% 19.0% 17.6% 12.3% 12.4% 11.5% R$ Billion
370 408 454 510 529 546 2018 26.2% 19.7% 18.4% 13.4% 12.2% 10.2%
40.3% 40.0% 43.6% 47.2% 47.5% 51.0% 2017 25.1% 19.2% 19.6% 14.7% 11.8% 9.6% 29.4% 26.0% 32.2% 30.1% 29.6% 26.4%
30.2% 34.0% 24.2% 22.7% 22.8% 22.6% Payroll Loans Mortgage Credit Card Others Vehicles Personal Loans
2017 2018 2019 2020 1Q21 2Q21 SMEs Large Corporates Individuals 116 Allowance for Loan Losses Expenses / Bacen Loan Portfolio
823%
398%
111% 165% 121% 126% 105% 112% 100% 96% 78% 8.7 78% 95% 7.0 7.4 6.3 6.4 R$ Billion 5.8 5.6 4.9 4.9 4.4 4.5 4.5 4.5 4.3 4.5 4.6 4.5 4.3 3.9 4.0 3.8 3.7 3.7 4.1 2.2 0.7
2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21
NPL Creation-90 Days Recurring Provision for Credit Losses (Gross) Recurring Provision for Credit Losses (Gross) / NPL Creation 90 days
117 Reserve Requirements and Restricted Loans
Rate Remuneration Reserve Requirements 21.0% -
Agricultural Loans 27.5% 6.00% p.a. - Reserve Requirement 5.00% p.a. - PRONAMP Demand Deposits
Microcredit 2.0% Varies According to Type of Operation Discretion any use 49.5%
Mortgage Loan 65.0% Varies According to Type of Mortgage
Saving Deposits Reserve Requirements 20.0% Reference Rate (TR) + 6.17% p.a. or TR + 70% of the Selic rate for deposits made as of May 4, 2012, with the Selic rate at lower than 8.5% p.a. Discretionary any use 15.0%
Reserve Requirements 17.0% SELIC Time Deposits Discretion any use 83.0% -
As of: June 2021. 118 Loans in Emergency Programs
Total Financed Average Period Emergency Program (R$ million) (Months)
PEAC FGI 15,540 41
PESE 1,547 36
CGPE2 3,319 37
PRONAMPE 2,689 36 Financing for Micro and Small-sized Enterprises 7,386 33 Circular No. 4,0331 TOTAL (on June 30, 2021) 30,481 38
(1) Funding of the Savings Reserve Requirement (2) The program began on July 21. It includes the following products: Working Capital - Normal, Micro and Small-sized Enterprises, Receivables, Funding Savings Accounts, PESE and PRONAMPE. Rules used: Companies with revenues up to R$300 million; Minimum grace period for payments of 180 days and a minimum term of 36 months. Does not take into account any possible volume restrictions due to a lack of rating in the sub-liabilities to be applied on December 31, provided for in Resolution No. 4,838. 119 INSTITUTIONAL PRESENTATION 2Q21
120