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Mapping exercise: How could creative industries foster innovation in in the Northern Dimension area?

Country Report –

December 2016 Team: Terry Sandell, Lila Skarveli

This project is funded A project implemented by by The the PROMAN Consortium 1 Mapping exercise: How could creative industries foster innovation in tourism in the northern dimension area? Country Report – Finland

DISCLAIMERS

This report has been prepared with the financial assistance of the European Commission. The contents of this publication are the sole responsibility of PROMAN and can in no way be taken to reflect the views of the European Union.

This report has been discussed with the international expert concerned in relation to the input work plan agreed with the Client, the expert’s terms of reference and to ensure it contains relevant issues and recommendations, which have been discussed in a debriefing session with the Client.

This document has been prepared for the titled project or named part thereof and should not be relied on or used for any other project without an independent check being carried out as to its suitability and prior written authority of the Framework Contract Management (PROMAN) being obtained. PROMAN accepts no responsibility or liability for the consequences of this document being used for a purpose other than the purpose for which it was commissioned. Any person using or relying on the document for such other purposes agrees, and will by such use and reliance be taken to confirm his agreement to indemnify PROMAN for all loss and damage resulting therefrom. PROMAN accepts no responsibility or liability for this document to any party other than the person by whom it was commissioned.

To the extent that this report is based on information supplied by other parties, PROMAN accepts no liability for any loss or damage suffered by the client, whether contractual or tortuous, stemming from any conclusions based on data supplied by parties other than PROMAN and used by PROMAN in preparing this report.

Framework Contract Beneficiaries 2013 - EuropeAid/132633/C/SER/MULTI Lot 9: Culture, Education, Employment and Social.

RfS 2015/369412/1

2 2 Mapping exercise: How could creative industries foster innovation in tourism in the northern dimension area? Countr eport – inland

CONTENTS

DISCLAIMERS ...... 2

LIST OF ABBREVIATIONS ...... 4

1. INTRODUCTION AND KEY POINTS ...... 5

2. BASIC COUNTRY INFORMATION ...... 13

3. CULTURAL AND CREATIVE SECTORS/CCIS IN FINLAND ...... 14

4. ...... 25

5. CCI AND TOURISM SECTOR COOPERATION IN FINLAND ...... 30

6. FINLAND’S BILATERAL AND MULTILATERAL CCS/CCI AND TOURISM COOPERATION WITH OTHER ND COUNTRIES ...... 31

7. CASE STUDIES ...... 33

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C C C ’

‘C ’

8. COUNTRY CONCLUSIONS AND OBSERVATIONS ...... 41

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C C

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LIST F ABBREIATINS

A

4

INTRDTIN AND E INTS

‘ ’   European level has not been taken or is it because we are in a ‘postdefinitional’ era with certain    Is the tourism industry’s use of cultur  

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 o the brides that need to be built between Is and the tourism sector include new intermediaries who can identify interpret broker and manae tourismIItourism syneries In the last couple of years there has been increasin interest in lookin at the eistin and potential linkae of the cultural and creative industries to tourism development It however throws up considerable practical and methodoloical challenes and problems for various reasons and eplains why relatively little proress seems to have been made he maor first hurdle is that the definition of cultural and creative industries is constantly evolvin and moreover it differs from country to country his has been particularly evident in the case of the eleven orthern imension countries even in the case of those countries which work very closely toether for eample in the case of ithuania atvia and here can also be conceptually uite different national approaches or eample in one country cultural and creative industries may be seen as a distinct sector and be supported on that basis In another country they may not even be seen as a sector but as part of somethin wider or crosscuttin such as one part of the creative economy or as a part of national innovation entrepreneurship or E policies he third issue flows from the other two ecause of an evolvin and differin understandin in country terms of what the Is constitute there is no common statistical base which allows clear comparisons or benchmarkin somethin which is urently needed and is beinnin to start bein eplored at European level If one turns to the tourism sector there are similar parallel problems he collection of statistics e number of nihts’ accommodation may be firmly in place but those statistics are partial and beinnin to look increasinly inadeuate as they are often not takin account of revolutionary chanes affectin the tourism and travel industries he continuin rowin importance of s and an emerin peerto peer and sharin economy affectin such areas as traditional tourism accommodation are often not bein captured by the traditional industry information systems ourism cateorisation is also constantly evolvin with the eistence of an increasin number of sub sectors Even cultural tourism a subsector itself can be broken down into possibly a doen or more sub sectors such as heritae tourism arts tourism creative tourism urban cultural tourism rural cultural tourism indienous cultural tourism eperiential and astronomic tourism ‘dark’ tourism often with overlaps with other forms of tourism e adventure tourism health and wellbein tourism and so on ain there are definitional differences from one country to another and certain types of tourism may be more developed or be more of a national tourism priority in one country compared to another he complications of identifyin at a eneral level the eistin and potential linkae of Is to the tourism sector is eacerbated by certain tourism subsectors bein in their own riht part of the cultural sector itself for eample in the case of heritae tourism oth the Is and the tourism sector are not in reality clearly demarcated both are imprecise fluidlydefined fastchanin and dynamic areas of comple and

ommittee on Industry esearch and Enery and ommittee on ulture and Education of the European arliament Draft Report (23 June 2016) ‘On a coherent EU policy for cultural and creative industries’ (2016/2072(INI): ‘Alongside a clear definition that takes into account all sectors related to Is the corapporteurs believe it eually necessary to have comparable and reliable statistical data Each ember tate has in fact its own classification of Is It is therefore essential to adopt at E level an updated framework for the sector and to map chanes over time he obective should be to identify specific indicators to measure the results of policies for the promotion of the sector.’ nline travel aencies such as Epedia ookincom etc ourism in which visits are made to sites attractions or ehibitions connected with sufferin death disaster and neative or macabre events elanie mith in her ‘Issues in ultural ourism Studies’ outlede pp lists thirteen cateories of cultural tourism which she reduces to nine and later seven broad subsectors ee ppendi of the eional eport for a detailed ‘Typoloy of ultural Tourism’.

6 ountry Report inland important economic and social activity. In the case of Is there are other complications. or eample the arts ‘loying industry’ has for many years uiuitously used the terms cultural industries and creative industries interchangealy in order to protect or olster puliclyfunded culture udgets. Although things have moved on and in many countries the importance of the arts for eample is recognised and understood as a part of the creative industries value chain there is still often a lot of lurring and definitional confusion6. erhaps naively e had the intention at the outset of our ork of trying to ring some clear and overarching definitional discipline to our suect. This rave intention as eliminated as a result of almost the first day of the first country visit here it as clear that there ere very local and legitimate interests deates and specificities and that it ould e artificial to impose on countries definitions and categories that might ork for some ut not for others. Imposing definitions ould in some cases have een positively distorting to an understanding of the local I situation. It should also e mentioned as ill e seen from the to footnote references aove to a very recent European arliament report that even at EU level here the cultural and creative industries have soared to a position of highest importance in terms of policy terminology is often loose for eample ith oth the terms ultural and reative Sectors (S) and ultural and reative Industries (I) eing used. In the contet of our ork e therefore felt there as no alternative ut to assess the cultural and creative industries and the tourism sector in the individual countries in their on terms and then ith the regional/crosscountry report to try to ring them together. Although it is right to look at ays of increasing the synergies eteen the tourism industry and Is it is important to recognise that there is already a sustantial level of engagement. or eample even a superficial listing of the main Is illustrates ho they are already contriuting to the tourism sector:  Softare and digitalisation this has had a revolutionary impact on many aspects of the tourism industry not least in the role that OTAs7 play (e.g. TripAdvisor ooking.com Epedia Airn etc.)  Design especially graphic design ut also right the ay through all aspects of design including son et lumire spectacles light festivals and events etc.  usic for place randing amience openair concerts etc.  Advertising and roadcasting the importance of these areas to the tourism industry are self evident  ilm and cinema promos travelogues film location tourism  Theatre use of actors as animators or for audio guides staged events historical pageants and reenactments etc.  estivals a maor element in event tourism and place randing  rafts and antiues as part of shopping and souvenirs

6 ommittee on Industry Research and Energy and ommittee on ulture and Education of the European arliament Draft Report (23 June 2016) ‘On a coherent EU policy for cultural and creative industries’ (2016/2072(INI): The European arliament ’Calls on the ommission to design its future policies ased on the folloing definition of Is: ‘cultural and creative industries are those industries that are ased on cultural values individual creativity skills and talent ith the potential to create ealth and os through generating value from intellectual property. They include the folloing sectors relying on cultural and creative inputs: architecture archives and liraries artistic crafts audio visual (including film television video games and multimedia) cultural heritage design creativitydriven highend industries and fashion festivals music performing arts ooks and pulishing radio and visual arts’. 7 Online travel agencies. 7 7 Cuntr ert inland

 rcitecture te turis industrs use uilt eritae and usecissinin siniicant uildins includin as tels  ulisin trael and uide s are still er ular  asin lace iae and randin l cstues etc.  ain auented realit and eras still at an earl stae ut alread ein used een i traditinal turis eratrs suc as as C  d and lcal natural rducts food festivals, branding (‘appellation’) and gastrotourism in t uran and rural cntets te real uestin is culd and suld tere e re interactin s tere eiter aret ailure r underutilised tential and resurces Out ic l ter uestins r eale is eistin CC turis interactin ecause eectie ertical licies r in site te es a rintal cn lanuae eist it reular dialue rducin te deelent sared interests eteen te CC and turis sectrs re tere articular turis susectrs and CC susectrs re suited t innatie interactin and re ale t rduce ne ceratin etds dels and aradis tere is aret ailure r underutilised tential and resurces at ind interentin r incentiisatin is reuired t ae te CC sectr and turis industr interact re eectiel s illustrated ae a lt is in n eteen te arius CC susectrs and te turis industr s tere is nt classic aret ailure ut rater ‘underutilisatin’ which warrants and justifies interentin. uris and te CCs sare an caracteristics. e are raented dnaic nuericall dinated s icrusinesses and sle traders reccuied it teseles and ten catic. e eac ae teir n aendas. ere is lac a cn lanuae eteen te ral attriutale in art sil t lac tie. n eneral tere des als see t e a lac sair aire in ters teir enain it eac ter innatiel r terise r te CC sectr deelin clusterin aears t e er elul ut CCs and turis actrs ae s ar nt naturall clustered. st irtantl tere ae een e ractical easures altu tere are se d ecetins t rin turis ressinals and CC actrs teter ic at te er iniu reuires actie licaer interest interreters se undin and articiatie citent. er irtant uestin is t at etent an sneries currentl tain lace eteen te cultural and creatie sectrs and te trael and tourism industry are because of, or in spite of, current ‘vertical’ licies. ile litical entin CCs cntriutin t ter sectrs is reuent includin seties in lic dcuents it tends nt t e tareted in an ractical a. ere is ral re tan ne reasn r tis. t is a act tat te cncet CCs is still relatiel ne een i ne traces it ac t te s and is ssil art te elanatin. One susects tat altu te rle te CCs in ters teir ecnic and scial eneits is increasinl ein recnised urean ernents tere is ral still airl idesread an issue real understandin te CC enenn and te nature teir tential. is is ten at te litical and lic leel reatl eacerated te rle rl ined u ernentadinistratin ic articularl aects tse areas ic need t e liticall and ecnicall anaed in a rintal crsscuttin a. urter issue in se cuntries is tat ernents ten are nt iainatie at rin it and r te riate sectr eseciall in relatin t s icr usinesses and sle traders. urterre tere is als an issue nersi. ic inistr r adinistratin is resnsile r CC deelent Culture cn ndustr nnatin Business?…Shared? Or are the CCIs themselves, much of the time operating in the private sector, resnsile r teir n deelent n te case te ter side te euatin turis is resnsile r deelin turis serices rducts and eents eseciall in relatin t an area lie cultural turis n st cases it is nt 8 Country eport inland government but Ss, independent commercial and noncommercial entrepreneurs and cultural institutions acting entrepreneurially or imaginatively, not in fact the inistries of ourism It is almost a universal fact that policymaers traditionally focus on what they directly control and manage unless lobbied to do otherwise eadership and representation in the CCI subsectors in many countries is not very welldeveloped so lobbying is wea and the CCI sector as a whole covers such a wide area and diverse interests that lobbying as a sector is most of the time not realistic It should also be recognised that the CCIs have not been noticeably lobbying for more engagement with the tourism industry while the tourism industry, although much better organised in terms of sector and subsector representation, has not been noticeably developing an agenda for greater joint dialogue and eploration with the CCI sector gain one needs to as a uestion, this time the uestion is why such an agenda has not been developed in the past? It would seem that it may simply be to do with the compleity and chaotic nature of the two sectors or eample, how many subsectors does the tourism industry have? If one taes just one of those numerous subsectors, for eample, cultural tourism, how many subsubsectors does cultural tourism in turn have? s for the CCIs how many are they? It depends on the country but in most cases about a doen But again if one loos at one of them individually, such as design, it becomes comple In one orthern imension country design is officially defined according to about subsectors In looing at how the creative industries could foster innovation in tourism in the orthern imension area one needs to tae into account all the factors mentioned above It has seemed very clear from our wor that to get the two chaotic and fragmented sectors to begin to wor better together and feed off each other it will be impossible to identify a single unified interface or find a’magic bullet’. This is not of course the answer politicians, policymaers and economic planners want It is however the reality If progress is to be achieved in getting the CCSCCI sector to engage more and in a systematic and synergistic way with the tourism sector, there is a need to be selective, realistically focussed and tae a segmental approach eveloping effective methods, models and paradigms for CCIourism cooperation and interaction will only come through such an approach Our wor suggests that in being selective, and in relation to the orthern imension region, the most productive tourism target areas are probably going to be heritage tourism, creative tourism (including routes and trails, gastronomy and rural tourism) and events tourism eritage tourism is in many of the countries well developed hat said, there are plenty of sites, many museumsbut how many apps? Creative tourism, which we define more clearly below, is a natural ground for all types of CCSCCI involvement Cultural routes and trails open up all sorts of innovative opportunities as visitors are there for the eperience and need to move, learn, eat, sleep and interact Cultural routes can of course also be crossborder and multicountry projects drawing orthern imension countries into mutually beneficial cooperation astronomy or gastrotourism is also booming in parts of the orthern imension area, either as a result of a planned tourism development (eg the joint ordic ood promotion which was launched some years ago, and because of its success, followed by a ordic ashion initiative later) or as a practical research area (as in the case of the wor currently being done in St etersburg at the igher School of conomics) ural tourisms special challenges information, communication and access are also fields of opportunity for CCIs vents tourism, a priority in many of the orthern imension countries, is still not a saturated area, even if it is becoming more competitive, with new festivals of all types mushrooming in the region which are natural meeting grounds for inputs from the CCSCCI into tourism development In the case of tourismbased festivals policy in particular, the CCIs could be encouraged to provide the bacground linage, depth and continuity for festivals and events that are by their nature often oneoff, narrowlyfocussed, sometimes selfabsorbed and usually of short duration

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hy not festials with their dying audiences lined to colocated youthoriented fashion popups sing the local resource as yearround linage or continuity is already happening in some places in the orthern imension area. ccepting that the creatie industries already contribute a lot to the trael and tourism industry but that there could be a more deeloped relationship especially if targeted at a few ery specific tourism sub sectors what ind of interention is needed t a policy leel the first steps would seem to be a need for increased awareness understanding and interest in fact the classic ‘Hawthorne Effect’. Policy encouragement of bottomup initiaties and horiontal engagement combined with topled imaginatie and sensitie strategic place branding and effectie destination management mareting are probably part of the needed formula. wareness of the potential of the tourism relationship needs howeer to be proactiely promoted in particular by encouraging it to be put on tourism industry agendas and feature as a discussion topic at industry fairs conferences eents and through industry information channels. warenessraising is also needed in the opposite direction by maing s more aware of the importance and potential of the tourism sector as a partner and maret for creatie industries’ goods and services. This needs to be done through making it a practical agenda item at CCI events and gatherings and through ‘word of mouth’. There is also a need simply to bring tourism and professionals together to create dialogue and some new and practical bridges. s mentioned earlier there is little eidence of a common language and there is probably a need for an intermediary cadre of industry ‘producerinterpreters’ from both sectors. hile in many of the orthern imension countries past problems are beginning to be addressed related to finance and inestment for s gien their nontraditional industry attributes this is usually manifesting itself in facilitating their access to eisting inestment innoation or funding schemes which are non specific and ery general in nature. f real progress is going to be made in drawing the and tourism sectors closer together and more productiely then there is probably going to be a need for there to be specific and narrowly targeted encouragement and support opportunities and schemes. n practice this probably means that there is a need for specialised agencies e.g. nnoation orway wedish gency for conomic and egional rowth nterprise stonia inlands Tees etc to focus on this. The s and the tourism sector are often traelling in the same direction but on parallel rails and not on the same trac with shared but perhaps different winwin goals something which the specialised agencies could address. The fact is as already mentioned the and tourism sectors are dynamic chaotic sectors and so fragmented that een within each indiidual sector there are awareness problems nowledge deficits and communication gaps. s suggested aboe a focus should be on heritage tourism creatie tourism including routes and trails gastronomy and rural tourism and eents tourism as these areas seem to be the most fruitful for synergistic and innoatie engagement with the sector. eritage and eents tourism are selfeidently understandable but the important and still emerging area of ‘creative tourism’, which we believe perhaps has the most releance and potential for many of the s needs some eplanation. t is important to elaborate a little on what creatie tourism is or rather what it is becoming. The concept of creatie tourism emerged about fifteen years ago but in the narrow contet of people traelling to destinations to follow a course or learn something in a structured setting e.g. to do a cooery course or to learn a language. n recent times influenced by the dynamism of the sector creatie tourism

particularly interesting proect uoa ata is currently taing place in inland which is addressing this issue. ew ways of proiding inestment finance specifically for s is of course being eplored at uropean leel through one strand of the reatie urope programme.

10 Country eport inland development has taken on a much wider meaning and includes any tourism eperience which involves not only formal but also nonformal or informal learning. Creative tourism is a ‘workinprogress’ in that it is seen by some as also having an important cocreation dimension to it i.e. where the tourism provider and the tourism consumer cocreate the tourism eperience. It is also often seen as embracing all eperiences and learning related to a specific place, even those that have not been traditionally perceived as ‘tourism’ eperiences. The local dimension and active participation by ‘locals’ is also often considered another essential ingredient. nlike traditional culturalheritage tourism, creative tourism embraces not only historical culture but also very much contemporary culture. inally creative tourism can be seen as a reaction to traditional cultural tourism that has sometimes turned into ‘serial reproduction’ or ‘Gettyisation’. There is a demand for distinctively individualised and active eperience, not passive consumption of, for eample, a franchised etty museum. ecognition of the importance of this new form of tourism came in with EC commissioning the first serious nonacademic study of it. This already important discernible movement to a new form of individualised, cocreated tourism opens up real and innovative opportunities for the cultural and creative sectors to eplore and establish new and active relationships with the tourism sector. s is made clear in the regionalcrosscountry report it will reuire practical intervention and certain types of support as for all their similarities in terms of being uintessential postindustrial economic sectors, the CCIs and the tourism industry do not speak the same language. Focussing on how ‘bridges’ can be built between targeted CCIs on the one hand and creative tourism and traditional cultural tourism on the other is probably the best way to start to get the wider tourism industry and the whole spectrum of the cultural and creative sectors travelling more often and more productively on the same track and with mutuallybeneficial and genuinely shared agendas rather than on separate, parallel paths as seems so often the case. In the country reports we try to take stock of the current state of the CCIs, of the tourism sector, the general climate of interaction between them, and the general degree of the country’s interaction with other orthern imension countries plus we provide some country case studies. It should be said that it may have partly been because of the severe time constraint already alluded to at the beginning of this report but good case studies were not easy to find. e believe that this reflects perhaps two things. The first is that there are not abundant good eamples of the CCCCI and tourism sectors developing together innovatively or that the good eamples are not recognised or particularly well known in the countries concerned. In the regional report we bring things together, present an analysis, draw some conclusions and make recommendations which we hope may help to take things forward. ey points related to inland include  or the past decade there has been a consistent and thorough attempt to integrate culture in a practical way into wider contets. In inland it is in these wider contets and in a holistic manner that culture and the cultural and creative industries are being eplored and debated. Three policy documents can be mentioned to illustrate this approach the terms of reference of the report ‘Culture Future Force. Report on the futures of culture’ (2010); the ‘Cultural Environment trategy 20’ and the ‘Art and Culture for Wellbeing proposal for an action programme 2014’.

reg ichards and ulie ilson eveloping Creativity in tourist eperiences solution to the reproduction of culture in Tourism anagement , pp . A phenomenon sometimes referred to as ‘Macdonaldsisation’ EC , Tourism and the Creative Economy, EC Publishing, Paris. I httpd.doi.org.en 11 Country Report Finland

 his wider contet approach rather than a narrowly sectoral approach has also been reflected in funding. uring the period 2002014 for eample a considerable amount of funding was allocated to culturerelated proects from E tructural Funds. he activities of the E tructural Funds and those of the European Agricultural Fund for Rural evelopment have in fact had an impact on the Finnish cultural sector ever since Finland oined the E in 1 and have become important instruments for cultural policy especially at regional and local levels.  here are national policies clearly focussed on intangible value creation creative entrepreneurship innovation design and intellectual property rights promotion of business and entrepreneurship in the creative industries. hese areas have been incorporated into a olicy rogramme for Intangible alue Creation (20142020).  he current Finnish policy debate related to CCCCI is about innovation and intangible value creation focussed on wider multidisciplinary perspectives rather than on simply the culture and creative industries as a sector.  In Finland much attention is being given to entrepreneurship with a specific development strategy established for entrepreneurship in the creative industries sector to improve the countrys competitiveness.  he strategic obectives of the development of entrepreneurship in the creative industries sector established in 2015 are ‘to create a favourable operating environment for creative companies and encourage innovation. It is understood that CCIs need an operating environment at both regional and national level in which their special characteristics are not a threat but an opportunity and so that new kinds of products and services can be created for various sectors’.  ery interesting CCCCI initiatives have also been developed outside of elsini. ome of the activity which has taen place in uru for eample are particularly relevant. ne included creation of a ourism and Eperience Management Cluster under a national Centre of Epertise rogramme (20111) which involved uru elsini avonlinna and yvasyla. his cluster proect concentrated mainly on developing cultural tourism from a local perspective and from a national perspective. ined to it was the ulmat.fi proect and site. he site is dedicated to the development of ‘cultural business’ providing information to tourism culture and creative industries actors.  here is a clear sophisticated and now wellestablished understanding in Finland of the creative economy and at the policy and strategy level understanding and commitment that the CCCCIs are a very significant part of the national economy in their own right and are of potential maor critical importance in terms of strengthening the competitiveness of other sectors.  he country has a consciouslyadopted and Finlandspecific definition of cultural tourism which is that it is about the specifically Finnish way of life in all its aspects. he target maret is similarly defined in an original way as people who are modern humanists. his target maret of ‘modern humanists’ is not offered the traditionallymareted cultural travel destination but a uniue offer of cultural elements Finnish way of life heritage and cuisine.  Finland has a wealth of eperience and research on which to draw and much can be learnt from what they have already eplored and achieved in relation to CCCCI development innovation entrepreneurship and linage of the CCCCI sector to other sectors including tourism.

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BASI NTR INFRATIN

inland was a province and later a grand duchy under weden from the 12th to the 1th centuries becoming an autonomous grand duchy in the ussian mpire after 10. t gained complete independence in 11. uring orld ar it defended this independence through cooperation with ermany resisted subseuent invasions by the oviet nion but lost territory to it. ince orld ar it has transformed itself from a farmforest economy to a diversified modern industrial country with per capita income among the highest in estern urope. inland oined the in 15 and was the only ordic state to oin the euro single currency when it was introduced. ontemporary inland is an impressive modern characterised by high uality education and promotion of euality. t consistently features very high in international comparisons related to uality of life democracy and social development. inland covers an area of 15 s km and has a population of 5211 uly 201 estimate. innish and wedish are the official languages and are spoken by an estimated and 5. of the population respectively. ussian is spoken by 1. of the population and other languages by .. he urban population represents about 5 of the total population. wo main challenges are inland’s ageing population about a third are over 55 years old and its eport driven economy which has been vulnerable since the 200 financial crisis and more recently as a result of the ussian ederation’s economic problems and krainerelated sanctions it being a maor trading partner. inland was one of the best performing economies within the before 200. ven though its banks and financial markets avoided the worst of the global financial crisis the subseuent global slowdown caused inland’s economy to contract from 2012201. rade is important for inland with eports accounting for over onethird of . here is about unemployment. gainst the economic background ust described both s and the tourism sector are seen as very high priority growth areas. hey are taken fully into account in the contet of wider national policies related to the development of the creative economy innovation competitiveness and internationalisation. inland now has one of the leading knowledgebased economies in the world and according to the orld conomic orum lobal ompetitiveness eport 2012015 ranks second in urope in terms of competitiveness. t is also the worldleader for innovation probably reflecting the fruits of the importance given to investment which for many years has been more than of . bout of the work force a very high percentage by world standards is involved in the sector. mongst many other positive features it is appropriate to note that inland consistently ranks high in terms of ease of trade and doing business and has been identified by ransparency nternational as the least corrupt country in the world. he population of inland is concentrated in the south. fter elsinki with a population of 555 spoo 25 and antaa 1005 are the biggest population centres but are in reality part of reater elsinki. he other main cities are ampere 202 urku 155 and ulu 121. ll other cities have populations of under 100000.

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LTRAL AND REATIE SETRSIS IN FINLAND

 Future Force. Report on the futures of culture’  –  – –           

14 ountr Report Fnln

 e recoentons concernn the ontorn of the esures propose n the report. n llustrton of the nterton of culture nto other res s the nstr of ucton n ultures rt n ulture for ellen – proposl for n cton prore –’. hs folloe on fro the Fnnsh oernent eelopn olc rore for elth rooton hch n resulte n preprtons for prore to enhnce the contruton of rt n culture to helth n ellen for the pero –. he of the rt n ulture for ellen prore s to proote ellen n helth throuh rt n culture n to enhnce socl ncluson t the nul count n socetl leels. he three prort res ere culture n prootn socl ncluson cpct uln netorn n prtcpton n l lfe n ln enronents rt n culture s prt of socl elfre n helth prooton n c rt n culture n support of ellen n helth t or. here ere ehteen recoene ctons e t prootn helth n ellen throuh rt n culture hch coere leslton nstrton n funn cooperton eteen the pulc prte n thr sectors reserch n the nolee se eucton n trnn n nforton proson. he nstr of ucton n ulture n nstr of the nronents ulturl nronent trte – slrl plces culture clerl n prctcll n the nstre of enronentl plnnn. he pont of entonn these reports portnt s the he een n ther on rht s to e flour of the er contets n hch culture n the culturl n crete nustres re eplore n ete n Fnln. hs er contet pproch rther thn nrrol sectorl pproch hs lso een reflecte n funn of culture n the s. n ton to the funn con fro the nstre ntonl culture uet urn the pero for eple conserle ount of funn s llocte to culture relte proects fro tructurl Funs. he cttes of the tructurl Funs n those of the uropen rculturl Fun for Rurl eelopent he n fct h n pct on the Fnnsh culturl sector eer snce Fnln one the n . tructurl Funs n the rculturl Fun he ecoe portnt nstruents for culturl polc n Fnln especll t reonl n locl leels. ne pece of reserch hs estte tht there h een such F n RF proects. t s thouht tht these proects th n stte funn recee oer € llon. n ton there ere culturll orente rculturl Fun rurl proects th n estte pulc n prte sector spen of out € llon. ost of the F culturl funn s llocte to proects relte to crete econo n culturl entrepreneurshp pprotel € llon. RF funn s llocte to crete econo n culturl tours ech pprotel € llon n pprotel € llon to culturl nfrstructure culturl enronent n culturl herte proects. he support fro the rculturl Fun s llocte nl to locl n reonl culturl nfrstructure enronent n herte proects. snfcnt nuer of the F proects ere crre out unerstes n ssoctons n ost of the RF proects ere pleente uncpltes n uncpl oes. he culturl proects of the rculturl Fun ere crre out nl reltel sll thrsector ssoctons hch represente nerl of ll the culturl proects. s n other countres ht the sector encopsses s soetes flu n epens on contet. the n pont s the enerl polc of ncorportn the functonll nto er ens such s ntonl crete econo polc enerl eelopent the role the cn pl n nnoton polc n so on.

ll onen n Rt tchell tonl lue of tructurl Funs n the uropen rculturl Fun for Fnnsh culturl polc upore epulctons

15

              preference to refer to and focus on the ‘creative economy’    

16 ountry eport inand

etored peratin ode hich as puished at the end of and set out the direction for many measures to deveop usiness activities in the creative industries and to promote cutura entrepreneurship he inistry of ducation and uture aso aunched durin this period the very important eveopment roramme for usiness roth and nternationaisation of reative ndustries for the period – n the same year they additionay aunched a utura ports romotion roramme for the period – he atter set a ood eampe hich has een fooed ever since in that the utura ports roramme as deveoped ointy y the inistry of mpoyment and conomy the inistry of ducation and uture the inistry of orein ffairs and ith fu consutation ith other interested parties and eperts he inistry of mpoyment and conomy durin this period as aso producin the eveopment tratey for the reative conomy for the period – of these eements sho the emerin importance of s at that time and the innish oinedup overnment approach riven y the inistry of mpoyment and conomy administered y the inistry of ducation and uture the important eveopment roramme for usiness roth and nternationaisation of reative ndustries for the period – as coordinated and manaed y reative ndustries inand reative ndustries inand as set up in as a proect to act as coordinator for the nationa deveopment proramme proects nti its recent demise it provided information and services for creative industries deveopers poicymaers and ey interest roups puished nes facts and fiures to support deveopment of the creative economy and contriuted to foresiht research and pannin t oranised annua events provided patforms for netorin and coordination of deveopment activities nationay and internationay and ran orshops as party funded out of money and as run y the ma usiness enter of ato niversity choo of conomics in cooperation ith the ieius cademy the ities of esini ampere and einoi and yvsy eiona eveopment ompany aso directy supported professionay severa proects funded y the roramme he eveopment roramme for usiness roth and nternationaiation of reative ndustries for the period – funded some thirty proects of hich aout tenty ere sustantia ones he roramme had as its main oectives  deveopment of usiness activities  strenthenin of custers and netors  internationa maretin and promotion  operatin environment for cutura eportation  cutura cooperation and echane  deveopment of cutura eports structures coupe of the proects under the roramme ecame de facto part of the roramme itsef ne ent throuh to phases and focused on internationa cooperation and eportreated trainin eemed successfu it addressed an educationnoede ap in the sector he trainin aso incuded pacements aroad for a ee up to a month in other countries incudin apan nother proect hich ecame a de facto strand of the roramme as the ianraentaat ride uidin rainin roramme for ents and port rofessionas in the utura and reative ndustries his proect addressed the ap in asic arts and cutura education at tertiary eve here itte or no attention as ein iven to the essentia roes payed in the cutura and creative sectors y producers mediators aents and those ho roer internationa partnerships nother overnment proramme the utura port romotion roramme as deveoped in and impemented eteen and y a partnership of the inistry of ducation and uture 17

18

            ’ ’

19

CCS/CCI sector. The goal of Finland’s current Design Programme     ‘ ’ ’

20 Countr eort Finland netoring usiness deeloment financing and roect financing as ell as deeloment roects targeted at secific fields. The result seems to hae een that almost ne usinesses started doens of deeloment roects ithin secific fields ere imlemented thousands of entrereneurs coached and trained as ell as deeloment of oring models and ractices for adising training and coaching enterrises ithin the creatie industries. The Cit of Tamere financed this rogramme ith aout million uros. The cit’s financial inut as used to seedfund roects arrange usiness adice and deeloment serices and for communications and administration. The oerall udget for the roects during the si ears of the rogramme’s eistence has een estimated to e oer million uros hich is uite an imressie ‘multiplier’ figure. The rogramme as the most idereaching regional deeloment rogramme for the creatie econom in Finland as ell as the first sering as an eamle for other regional deeloment rogrammes oth in Finland and aroad. The siear en Tamere Programme is oth a successor of Creatie Tamere and a continuation of a small scale rogramme started in hich as targeted at oen innoation and usiness enironments. Tamere is situated ilometres north of elsini and after reater elsini elsini soo and antaa it is the iggest Finnish cit. The current rogramme is managed and coordinated Tamere egion conomic Deeloment genc Tredea. The rogramme aims to hel ring into eistence ne groth comanies create internationall sustantial usiness and romote controlled structural changes of traditional industr in such a a that in Tamere is still the most attractie cit for ersatile usiness. Its goals include  creating ne talentintensie usinesses and ne os and usinesses that hae groth otential  suorting controlled structural changes of the ICTindustr and traditional industr and serice usiness noho  attracting enture caital inestments and ne funding solutions  deeloing enironments for oen innoation actiities and innoation latforms  promoting the region’s attractiveness, profile and brand The rogramme oerates through three innoation factories. The factories are saces oerational models and communities that ermit fast innoation eteen different oerators and creation of ne usinesses. The three innoation factories are  ediaolis a centre and netor for content roduction and digital industries launched in and offering a ariet of roduction serices and oortunities. It is a groing media ecosstem oerating on an international scale. Its content roduction and ICT camus hosts more than thirt comanies and other organisations. The single largest grou consists of roduction comanies including the Finnish roadcasting Coman le.  e Factor an innoation centre and usiness incuator that connects entrereneurs students researchers mentors inestors and eerts from arious fields into alue creation through fast innoation and deeloment of startus.  onela hich has eoled from a technolog centre to ecome a leading innoation coman accelerating the groth of local usiness as ell as contriuting to national and international noho and cometence. It offers roduct deeloment and innoation serices as ell as commercial eloitation of noledge gained from interdiscilinar research. s mentioned elsehere in relation to the use of the gricultural Fund for culturelined roects rural areas hae not een neglected. cultural rogramme for rural areas entitled ‘Countrside of creatie contrasts’ as deeloed.

21 ountr eport inland

n addition to focussing on provision of cultural services, on rural cultural heritage and the supporting of ‘livel and innovative communities’, its fourth area of priorit as creating a productive operating environment for the creative econom and for cultural entrepreneurship uring the period up to there ere other significant milestones hich have shaped inland’s current and creative econom landscape, to of hich ere uru, uropean it of ulture in and elsini orld esign apital in ithin the frameor of preparations for being uropean it of ulture and ithin the evelopment rogramme for usiness roth and nternationalisation in the reative ndustries described above, local leaders in uru ere able, as their counterparts in ampere also did, to develop initiatives hich laid the foundation or contributed significantl to the development of national and replicable initiatives, including isit inland’s current ‘ulture inland’ umbrella programme see belo hese initiatives included creation of a ourism and perience anagement luster under a national entre of pertise rogramme hich involved uru, elsini, ovaniemi, avonlinna and vasla his cluster proect concentrated mainl on developing cultural tourism from a local perspective and from a national perspective ined to it as the ulmatfi proect and site he site is dedicated to the development of ‘cultural business’, providing information to tourism, culture and creative industries actors nother initiative, hich too place under the ourism and perience anagement luster initiative, ‘hain of ulture’, as a proect carried out in partnership ith elsini, antta and ovaniemi and created a ualit rogramme for ultural estinations hese proects developed b uru ouring, since renamed isit uru, too place in the contet of a conscious, ellmanaged and structured effort to create discussion and cooperation beteen cultural staeholders and tourism entrepreneurs and organisations ne of the things to emerge from this activit as the critical need for mediatorsproducers ho can mae the linage beteen cultural content and the tourism staeholders he legac of this activit in uru still includes a uarterl forum organised there for cultural staeholders and tourism organisations isit uru is involved ith cultural tourism productisation, mareting and netoring issues and participation ithin different proects in research and education ne area of productisation relates to innish lifestle hich as mentioned elsehere see belo is at the core of the national strategic definition of cultural tourism ithin the uropean apital of ulture contet, uru ith allinn, also a uropean apital of ulture in , ored ointl on a proect focused on service design and productisation of cultural destinations substantiall based on mareting learnings based on this proect are posted on the site ulmatfi ust mentioned above elsini orld esign apital as a huge event t opened the a to a ne innish national design programme in he ‘esign inland rogramme roposals for trategies and ctions’, alread mentioned above, although focussed heavil on industrial design, ith the inistr of abour taing the lead in the folloup, did elaborate and establish further in inland the concept of ‘immaterial value creation’ hich as has alread been eplained is a central plan of inland’s polic and thining in relation to the creative econom and s urrentl there are several organisational plaers driving inland’s creative econom and development part from the various ministries there are various agencies including reative inland r, a registered association, the reative nclusive inland proect and established funding bodies such as ees

funded through the entre for conomic evelopment, ransport and nvironment of outhest inland and administered b uru ouring 22

   ’ networking and information being handled by a new 'knowledge centre' or ‘observatory’. The latter would ‘ ’

23 ountry eort inland

lied rts and will be a maor communication facility focusing in articular on networking cooerative activity and what is being termed the 'fourth sector' i.e. networked organisations. ne of the recommendations resulting from our work see the regional reort concerns the desirability of a targeted voucher scheme for s secifically in relation to working with tourism businesses. f such a recommendation were taken u the vouchers could either be a ringfenced art of an eisting scheme or a searately funded new scheme. oucher schemes can be very effective in raising awareness among comanies of otential service roviders such as universities or s. earning to collaborate with service roviders may lead to to etended collaboration once sufficient trust has been built using the voucher. The advantage of establishing a voucher scheme secifically linked to s is that they can often rovide closetomarket services for eamle through design. The key is ensuring that the reuest is coming from businessdriven demand. The danger is creating a scheme which encourages servicedriven suly and is erceived as an etra source of funding and interesting work for s and universities but which does not meet the real needs of the tourism businesses. oucher schemes eist in inland and seem to work effectively. n inland there is also already very well develoed eerience of suorting business startus and comany develoment through various agencies and schemes like rowth Track. rowth Track ran for five years and was an nterrise inland rogramme administered by Tekes the entres regional entres for conomic eveloment Transort and the nvironment the ational oard of atents and egistration and other agencies. t targeted s with the aim of stimulating their growth and internationalisation through heling them to ta eisting eertise and financing sources. ach business that took art in the scheme was given a 'rowth ilot' who found for them the right eertise and finance and 'iloted' them through what was available in the system. ince rowth Track has been absorbed into Team inland's oerations. There is no intention in the comiling of the eleven country reorts and the regional reort that in looking at the eleven orthern imension countries there should be some kind of ‘beauty contest’ but inland has a wealth of eerience and research on which to draw and much can be learnt from what they have already elored and achieved.

24

TRIS IN FINLAND

’ ’ ’ ‘’ – – Achieving More Together’. The ambitious aim of The strategic priority areas of the tourism development ‘Roadmap’ are as follows: 

25 ountry Report inland

 eveloping competitive and comprehensive offerings from the interfaces of tourism and other fields  ncreasing the effectiveness of mareting activities and maing the travel services easier to buy  reating a competitive operational environment for tourism that supports growth and renewal  asy accessibility A number of different measures will be taen to promote the achievement of the obectives laid out in the ‘Roadmap’. The strategic projects supporting growth and renewal for 2015– are being launched first. unding for them is coming from various sources within the Ministry of mployment and conomy orbit and the areas to be developed include:  inrela turning inland into a top country for wellbeing tourism  Maing the innish archipelago internationally nown  inland topover maing inland a leading stopover country i.e. from Asia  Maing digital tourism services easy to find and buy  reation of a demonstration proect targeting sustainable waterway tourism and utilising bioeconomy cleantech and digital technology. ublic subsidies for the development of the tourism industry include funding from the uropean Regional evelopment und R uropean ocial und uropean Agricultural und for Rural evelopment AR Tees programmes and direct grants provided by ministries. Tourism was made a highpriority sector in the new structural fund and rural programmes launched in . ublic subsidies granted for tourismrelated proects between and totalled about R million. usiness subsidies accounted for more than a uarter of this total one third went to such purposes as product development while the rest was allocated to the development of services and infrastructure supporting tourism. The public subsidies granted to tourism are roughly eual to the proportion of the tourism cluster of the . rowthoriented and networed tourism enterprises with epanding international operations have priority when public subsidies are provided. unding is also directed at areas providing the tourism industry with stronger operating prereuisites such as transport connections improvements in energy efficiency and the maintenance of national pars and hiing routes. mplementation of the Roadmap is seen as a collective responsibility through the alreadyfunctioning MiniMata oring roup although the Ministry of mployment and the conomy is the lead ministry. The MiniMata oring roup meets several times a year to echange information at interministerial level. At the net level down below national strategy incoming tourism is the responsibility of isitinland which operates worldwide and this includes ten mareting representatives posted in ey regions and countries. isitinland is one part of inpro a public organisation consisting of port inland isitinland and nvest in inland. inpros remit includes helping innish Ms go international encouraging foreign direct investment into inland and promoting travel to inland. t has representation in Trade entres in over thirty countries and si offices in inland. inpro in turn is part of Team inland. Team inland brings together for cooperation all statefunded internationalisation services promoting inland’s eternal economic relations country brand the internationalisation of innish

ee http:www.tem.fienenterprisestourismminimataworinggroup Team inland. hat is Team inland ee http:team.finland.fipublicdefault.aspnodeid contentlancultureen

26 ountr Report inland companies and foreign inestment directed at inland. The core of the Team inland networ consists of the inistr of mploment and conom the inistr of oreign ffairs and the inistr of ducation and ulture as well as the puliclfunded organisations and oerseas networs whose performance the oersee. Team inland has representatie offices in seent countries. t regional leel the nineteen innish Regional ouncils are responsile for tourism. Regional ouncils proide support for tourism deelopment projects general mareting adisor serices training and research. lso woring at a regional leel are the entres for conomic eelopment Transport and the nironment entres. entres grant support to enterprises for inestments deelopment of usiness operations and the operating enironment and for training and research. The also proide adisor serices for tourism enterprises and manage matters related to the local infrastructure in their areas. sector manager for tourism acts as a national epert on tourism for all entres. Tees mentioned elsewhere in this report see also the case stud and which proides innoation funding for enterprises research organisations and proiders of pulic serices also supports the tourism sector as part of its roader remit especiall in relation to growthoriented s epanding their international operations. s with the case of Tees there are other agencies which can support tourism deelopment as part of a wider rief. innera a stateowned finance compan and inlands official eport credit agenc for eample helps innish enterprises in the deelopment of their domestic operations20. t also promotes the eport and internationalisation of companies with funding such as loans guarantees and eport credit guarantees which can e utilised enterprises including those in the tourism sector. nother eample is nterprise inland. ts online serice is intended for all enterprises entrepreneurs and those planning to set up a usiness proiding information on the estalishment growth deelopment and internationalisation of enterprises. n important period for inland’s tourism was etween 200 and 2011 when tourism grew nearl four times faster than the rest of the innish econom which with the economic challenges of 2012015 eplains goernmental interest and the high priorit now eing gien to it. t is howeer a sector uite ulnerale to international conditions and deelopments. or eample while 2012 was a good ear with growth at more than four per cent mainl generated foreign demand particularl from the Russian ederation there was a slight decline in 201. ince then sanctions and the prolems of the roule hae er seerel affected inland’s tourism sector. s just mentioned inland’s econom faced challenges in 2015 leading to fiscal tightening and structural reform. t is particularl within this contet that tourism is seen as an increasingl important sector with potential for supporting the creation of new jos. n the contet of current tourism polic inland’s tourism comparatie strengths are perceied to e in the contrast etween its modern culture and its natureased cultural heritage the meeting of east and west technolog the innish wa of life and creatiit. inland has some moreorless uniue assets not least apland for which a special polic was issued in 2015. s far as cit tourism is concerned in addition to elsini other popular uran tourist destinations include asla Turu ulu Roaniemi and oroo. s eplained aoe the national agenc for tourism is isitinland. ne of its core functions is the deelopment of inland’s demandoriented products and serices offer including ensuring that the products and serices eperienced incoming isitors meet isitors epectations and leel of reuirement. The products and serices themseles are for tourism usinesses to deelop ut isitinland

20 n 201 for eample innera proided financing to oer 500 startup usinesses. 27 2 outr eort i

es tourism comies i teir or trou iormtio roisio creti useu toos roii ue riorities cmis ic imortt cttic roe i rouct eeomet e st u reie o rouct eeomet strteies s i e curret oer rouct eeomet strte cosists o to isit i oterm tio umre rormmes us our rouct eeomet temes e tter our re ’eei cuture iter summer te to umre rormmes oe is to romote summer ctiities is ee utoor i t et ito its seco se i icues ui rom te ricutur u ie m coutries is mi tourist seso is iter so icresi te tourist o i summer is riorit e oter umre rormme is eeomet strte or cutur tourism ee uture i er ot tese rormmes ttemt is me to stimute irect coorite eeomet work in the country, improve company networking, ensure the quality and ‘eortability’ of what is eeoe te uit mr esure eerti meets te tourism ime i is isi to roect e uture i mre rormme reects cosciousote iseciic eiitio o cutur tourism ic is tt it is out te seciic iis o ie i its sects e tret mret is simir eie i orii s eoe o re moer umists is tret mret o ‘modern humanists’ is ot oere te tritiomrete cutur tre estitio ut uiue oer o cutur eemets iis o ie erite cuisie is ue te iistr o uctio uture isit i o or cose toeter it te im o usi te rormme to icrese cutur tourism iti to i e stte os o te rormme re o rticur iterest i te cotet o te roect o ic tis reort orms rt e re  crese coortio etee ctors iti tourism cuture  ctitio o roects mesures i rticur ere cutur eemets tourism meet ec oter  retio o e ue icome or ctors iti tourism cuture  retio o e ue or tourists e use o etori to comie te resources o ctors iti te icoeret ies o cuture tourism s ee ietiie s cruci ertie os so icue ietii iiti oc strets erti iti te etor rouct eeomet ci mreti ses ees te eimitio o uictio ie eerts iuts im t oitseciie eeomet o icrese te eectieess o te eier o tese os reio etor o te cooritors s set u i to suort te umre roect mer it tese reio cooritors ori out to s er mot it seems tt tis moe ore e ortute it s o stoe seemi ecuse o te ui comi to e isit esii is te oristio resosie or tourism eeomet seciic rete to te cit e oristio’s isio icues  esii s oe o te most cometitie cit estitios i te o tourism mret ossessi stro uiie uiue r  errou ttrctie estitio or eisure tre

Culture Finland’s very accurate adjectival description of the two sectors. 28 Country eport Finland

 elsinki as the leading congress city in the ordic region and the highestquality congress city in urope  elsinki as an essential cruise destination in the altic ea. is Finland’s most important travel destination, and the importance of tourism to elsinki’s regional economy and business life is clearly understood. t is interesting to note however that culture and creativity are not eplicitly mentioned in isit Helsinki’s official vision, strategy, tasks, activities and performance indicators.

29 ontry eort Finland

I AND TRIS SETR ERATIN IN FINLAND

n addition to references in olicy docents aot s or creative enterrises as is te ter often sed in Finland and te toris sector orking togeter, tere ave een ractical attets nder certain rograes and trog individal roects to encorage toris sector cooeration articlarly oerfl eale is of corse te ltre Finland rella rograe descried aove t tere are oter ast and crrent initiatives t is of corse roaly c easier in a contry it a sall olation to coordinate and ileent efficiently national olicies and activities t it does see tat Finland as very iressively anaged on te asis of solid, ongoing researc and develoent rinciles to create ell develoed, longter olicies to nderin ot toris and creative indstries develoent t as also een very sccessfl in rodcing not st ‘vertical’ olicies t ‘horizontal’ ones too orking crosssectorially is increasingly ecoing art of Finland’s national trog its strong and visionary olicies related to innovation, te creative econoy and ality of life and its ractical strategies related to develoent, entrerenersi, investent, edcation and training Finland is already a ‘laoratory’ in ters of looking at o te s can ork it te toris sector and e refer to tis eerience and crrent Finnis activity in te regionalcrosscontry reort

30 ontr ort inlan

FINLAND’S BILATERAL AND LTILATERAL SI AND TRIS ERATIN IT TER ND NTRIES

inlan a an on ontr an ith a lot to or i an llnt ‘ta lar’ an in tr o intrnational ooration it i a riorit in irtall all o it national olii an rora n aition to that nral aait an otiation to oorat it ha r lo orin rlationhi ith othr orthrn inion ontri or ltral an othr raon it ha a r ial rlationhi ith tonia not lat in rlation to tori an onrt al o ii ooration ar too nro to lit t n in tori hr thr ol an lnt o otition ith nihor or al attratin torit ro rtain art it nrthl i al to na in ‘inin’ oint ntr n al i th lont o a aninaian ooration rot ‘hinaia ’ th lini it orit an onntion ra tothr ith onrl onhan tohol iitor oar an tnor o h ai a to ain r nol o hina a a art o th tation o hin iitor an th rrnt rain o th iti inol to r th a lon tr oal thi rot that a lo rin ai to attrat an in attratin a ratr nr o hin iitor to aninaia inlan or hitorial orahial an oolitial raon alo ha r lo ti to th ian Federation and particularly the North West Region. Currently much of the North West Region’s cultural an tori lin ith th orthrn inion rion inol inlan all a th ain artnr

B R  rhilao a ra  orth arlian S a ltral  tr oti r  ronz rial it o aallahni  rla ronoo an oar ill  ti l hrh  ortr o onlinna  l aa atral  arn rhilao ih oat inlan n ntati it  aiaailinn a t  aiio oital orrl aiio anatori  h ol la o orhi o onaari th ai ol at nari  h o aintin o tanali at itiina  h lar ton rin o atlli at attioi  h arin ro hitori ti at th ilan o atarn anoli I L non

31 Country Report Finland

R inscriptions  olt mi illage of uonel uenel  sumitted y elarus in cooperation ith Finland ithuania oland Russian Federation and raine Radzwills’ Archives and Niasvizh (Nieśwież) Library Collection (2009)  .. Nordensild Collection N  elsini NC City of esign E D E EDEN  aimaa oliday  Wild aiga L ratified and nonratified  Conention on the afeguarding of the ntangile Cultural eritage acceptance Feruary  nternational Conention against oping in port acceptance ecemer  Conention on the rotection and romotion of the iersity of Cultural pressions acceptance ecemer  Conention on the rotection of the nderater Cultural eritage nonratified N Finland is th

32 Country Report Finland

ASE STDIES

7.1 Games and Gamification

he gaming industry is a young industry and groing ery healthily in the Northern imension region. loally the industry stood at illion in ith estimated groth to illion in . Finland’s . illion game usiness continues to gro more rapidly than the rest of the gloal game usiness. While gloal groth as an impressie . in in Finland it as een more impressie at . he Finnish game industry gre y aout ne game studios in . Noray is also ecoming richer through gaming. eteen its launch in uly and eptemer of that year oemon the orld’s fastest selling app of all time produced for the Noregian goernment illion Noregian rone or the euialent of Noregian rone for each and eery citien of the country as a result of its inestment in Nintendo. maor reolution too place hen gaming ent moile. Not least a change in its former image of eing simply an actiity for teenage oys ho spent hours in their edrooms on their computers or on games playing deices. No of course ith a smartphone anyone can access games anyhere. Research on ho no plays games is increasingly surprising not ust in numers ut in terms of oth gender and age. oile games are the fastest groing game industry segment ith reenue increasing from to from to illion. Rapid adances in moile technologies hae motiated game designers to create innoatie games for dierse purposes and for multiple contets. f eual releance to the tourism and trael industries games mechanics and game design thining are eing increasingly used in nongaming contets – hat is no non as gamification. n Finland there are already estalished and actie games industry representatie odies. his includes the Finnish ame eelopers’ Association hich as the name suggests is the national association of Finnish game studios hose mission is to sere as a cooperatie ody promoter and trustee of the Finnish game deeloper studios. here is also the Neogames Finland ssociation a memership nonprofit game industry organiation. ts mission is to accelerate coordinate and support the deelopment of the Finnish games cluster. Neogames’ memers represent all sectors of the game industry from usiness to education and research. heir aim is to proide a solid and grothoriented operating enironment for the Finnish game industry as a hole. here are other associations hich represent a particular segment of the industry for eample the erious aming Cluster Finland ssociation. he Finnish ame eelopers ssociation and Neogames Finland ssociation hae ointly for the last to years organised the Finnish ame ards hich is a gala eent recognising the est in arious game industry categories. n there ere nine categories of aards. From the point of ie of the tourism sector the most interesting of the game categories is possily the serious gaming segment. erious games are a groing industry in themseles. he current industry definition of serious games is that they are games or gamelie elements that hae a primary purpose other than pure entertainment. n for the first time at the Finnish ame ards the pplied ame ard as gien as recognition not only to the aardinning game and its deelopers ut also to the entire serious gaming sector. he inner as oney Flo Challenge the first educational game in Finland targeted at students that helps them understand personal finances. ien the itality of the games and elsehere in the Northern imension region and the huge potential of gamification in the tourism sector this is a huge maret ith potentially spectacular groth potential. t needs hoeer a clear practical strategy and some incentiising inestment plus other stimulation. ala aards create a lot of interest ithin industries and more idely and are ecellent

33 ont ot inan

as o ootin inoation an nstanin o a scto at aot nationa o iona aas o tois aiication ias onts an n octs ot itin istin aa aa stcts sc as t innis a Aas t oa o iotant scia in onin t otntia as a scia cato in t an stais ta an tois aa an siia aa cotitions an conis at s can on A s t tois scto nstan t otntia o aiication A s t ain scto nstan its otntia in ts o t tois scto an i t o o t nstan t ns o an o to o it t tois an ta instis at is n is sios sinss action sc as stct nconts tn actitions an as in a snss in ot instis in ot os o atcain ationsis

7.2 Refinery (Jalostamo)

in as st as a nationi anant constanc sic o t cati scto n t ais o inan’s inist o ont an cono ts ai is to sot cati scto o in ioin ti sinss oations an ain t o oita ts cints a sa s iniias associations o conitis annin to stais a coan in t cati scto ts os as n to stntn an o t sinss actiit cotnc oct ont an ntoin sis o cati scto s an to incas t intnationa insion cotitinss an ont oanc o ti oations sic is n in ts os o sinss oations in t cati scto o a scia sis in ntnsi sinss oations ont o sinss oations an in inics o asic constation an aic a  on o on  noa sot on to onanaa os  o ca  i ia sona tin constation on t ton io notiation At a in inic t cati scto cint is tan to t nt sta a in onstation in onstation consists o t ooin ats  it is an aa sssion  it is coansciic o sona  it contains contntat aic  it is isctiona  ios attnanc at a in inic is oiato  it costs € 100 + A  tos s inc sona tin io notiation tc At t in inic an onstation t cint is tan to t nt sta ic is to t into t cooat sic sst an to t octis sics o t nt o conoic ont ansot an t nionnt o to siia ont an inancin ancis an sics in t cont isit an ositi conts a aot t conct o inaostao an at it is t is o anc an otntia intst otsi o its innis contt o to asons ist is tat ato inan at a oic tats t cati instis as an conoic scto tat so cot an tat i an ot scto in ts o accssin innoation ot an

34 ot ot i cotiit sics it so coiss tt t scto s s t to ot tii o ic t is o sci sciic too sco o otti c o t o o t its ttio co i sc costc sic co st i cotis it s t t s t tt sciic t t tois scto scto i co tt t costts oii t sics to cti istis scto sisss o stt it tois isio o o t tois scto tos oii t sics to tois scto sisss it s isio o o t cti istis scto

7.3 Tekes and Innovation Support

s is t ost iott ic oistio i i o ici sc ot iotio o cois sc oistios ic scto sic ois o oii i 1 it is c o t iis iist o ot t coo s oots os i o iotio sis i tcooic tos o cois sc oistios ic scto sic ois it siss t siiicc o sict si siss soci iotios s ics so 100 siss sc ot octs ot 00 ic sc octs t isitis ot sc oistios 01 s oi 0 iio os o cois sc oistios iotio octs ciic it sots  tts tiss s o ii t ittio ts  s tiss tt t tsis ciitis to o ti siss oost ti ots  cois ot cootios i c cois ootot cois cois tt o o t 0 o i c cois cois it i to o €00 iio si to tss o osi s sc oistios  sc oistios sc os si to cociis ti sc sts coot it sisss  ic sics ic sic ois sc s iciitis citis osit isticts sti ci ot o i cootio it t csto t sti c s oct ot to ocs t oct it t i s o t ss o tis so s so os os it o os ioti s ost coo i istt o sc is octs ci ot isitis otcics sc istitts i is tt t sc octs tt ct cotc sotios o itii s o sisss istis ttic sc ois ct i cotcs i s ct to iott o sisss i t t s i cos 0 o t oct costs ois t t i octs i t o t oct costs o ticiti i t octs sti o oct sts ic to it s so ioit ts ct iitistio iocoo ctc t i i is o to ioti co – so ittio – oti i i itio s s tos i oio 00 is sis ooi stt sc iis cois tic ooi t iit sotios i it is cs s ts t ootitis st iitistio sios cs t it i

35

7.4 VR in the Tourism Sector

36

‘’

7.5 Slush – Europe’s Largest Investor and Start-up Event

‘ ’ ‘’ ‘angels’ ’

37 n e nlan

nse a e nese eee ang ang an ssne aanen an es all ang aeaanes se e nesnale sess e e a e een as een anane ng e as e eas n e ea enne ae e eengs ee el a ls eeen ness an anes s s a aes e ge gaeng s an an sessl n a aenees sas ene aal ness an nalss a ne nes e al an nesen aa e ene aal ness an ‘angels’ e elsn ls s s esse eale ee s ln alle’s el anes ee eal ness n ae an ae egla aenees as ae len a sess e nesen n aal s g a n al e ness aen ls ae se lln s ene aal e ness lsen eneene an sa es ee e nenne an a esenans n e sea a an le eell e nns gang an a as een ale a a saggeng lln s aanese ness e nns anes ae alea ae n e seleage n e gang l aa eell ee s als ’s ng s ls s eng nes e nees an salle laes a gang ee ae an e nene nses a ls nlng es e se an as enne ae e an ls ee n s e s ns Slush also has numerous ‘side’ events which are becoming annual features in the programme. For example n en eae ans ee sase nenanal lensng anes n e s an ensng ae een s neene n e ls gae se n lensng ans n e eae nses gaes esgn anan l elesn s lsng an lesle e a as n ne aes an sness els glall ans n neessal as a an ee ee s n easn ee l n e eae a egla la an see a ls s naes an sas l e an an nn an ae an an neenal eene se an s ns alge n a ene aal nesen ne

7.6 Finnish Food and Tourism Strategy

nane e ns gle an es an aagaela nes le enes Finland’s Food Tourism Project started in 2012. In e s ase e e een anes ee se an es aes eseae e sens ee nle n s s ase ganng e ealle eeene l e se n e ssean e a e s ase as eae aal an sel ls s eneenes s a esl e esea ase e s nns an s aeg as eele seeal eas ng s nlan an e ns gle an es nae aaga ela nes le enes nae e saeg e as ee  eel ae nanal nes  ene e les e as eas  en sae n gals e e  eel s e es s  nae el all aans eas an ses a e s an esses

38 ountr eport Finland

 to organise a national food and tourism competition  to promote the Food and Tourism Strategy ‘Hungry for Finland’ especially to tourism operators. The latter tas promotion and understanding of the Food and Tourism Strateg is being continued during 201201 through worshops in all the . uring this period there will also be a particular focus on developing the food offer of Finnish museums and events. This is being done in partnership with the Finnish useums ssociation and the Finland Festivals organisation. In general the current phase has as its priorit implementation of the strateg and active productisation. s part of the project a ver practical publication was produced in 20122 which covers subject areas such as ‘uilding reat xperiences for Food Tourism’, ‘nderstanding the ustomer’ Productising emember the xperience lements’ and ‘reating xperiences Food Tourism odel’.

7.7 Luova Matka (Creative Travel) - 'Culture Creators Go Tourism Programme’ 2015-2018

This project brings together the creative industries and tourism operators to develop exportoriented cultural tourism business in a new wa. uilding on earlier Finnish experience this SFfunded project part of a creative sills programme financed b ame egional entre goes to the heart of the challenge of maing the SIs respond to the needs and opportunities that exist in the tourism sector. Projectmanaged b isitFinlandFinpro the threeear programme officiall started in late 201 and has a budget of 00000 uros. It has various elements within it and is targeted at producers and actors in the I sector in order to encourage them to wor within tourism to develop new ideas and products and new business models. In particular it is tring to address the problem mentioned several times in the regional and individual countr reports of the understanding gap between the SI sector and the tourism industr. The problem of different languages and the need for intermediaries to help develop dialogue and cooperation models is central to an progress in harnessing parts of the I sector to tourism innovation in a mutuall beneficial wa. ne e element of the project is therefore development of a cadre of producers who are people who understand both sectors. This is being done through tailormade training sessions which will cover an understanding of cultural tourism and the maret in which it operates product development and testing mareting sales distribution and pricing legal and IP issues and so on. nother element of the project is providing trade stud tours for international tour operators. This project the experience gained b it and an evaluation during its lifeccle or after its completion is going to be of utmost importance in developing a deeper grasp of how the SIs can foster innovation in tourism in the orthern imension.

7.8 Visit Finland National Umbrella Programme ‘Culture Finland’

escribed in the bod of this report, the ‘Culture Finland’ programme is particularly interesting in many contexts, not least that of the emerging phenomenon of ‘creative tourism’. It is also an interesting example of how polic and practice are developed in Finland b extensive careful if sometimes slow appraisal and development of appropriate practical action in the form of serious experimental programmes and projects.

22 ristiina avas and ristiina damsson ungr for Finland esearching and analsing food tourism in Finland est practices and tools 201

39 Country eport Finland

The development, scope and current nature of creative tourism is descried early in this report ut isitFinland’s move away from conventional national tourism destination market and its focus on basically selling various forms of the Finnish ‘Way of Life’ is in the mainstream of what creative tourism is all aout. It is interesting to note that in this, as in other things, Finland may e a real innovator and ahead of its time. In late , irn, announced it as to move in a completely ne and expanded direction in practice emracing the creative tourism concept and producing products and services accordingly.

40 ountry eort Finland

NTR NLSINS AND BSERATINS

here is a struggle going on in many countries to find the right aroach to the combined develoment of creativity innovation culture and economy and on the basis of that creating the linkages between different economic sectors and business areas n Finland they have reached an advanced stage of that struggle and their aroach is clear reativity and innovation are seen at all levels as a central issue in the develoment of the economy and of the country he stage Finland has reached is the result of an ecellent amount of research intersectoral discussion and widelytargeted awareness measures n this resect Finland reresents an ecellent model and has a deth of eerience from which others in the orthern imension region even the most successful ones can learn t is imressive what has been going on in Finland in the ast decade in terms of general eloration of new aroaches to creativity innovation and entrereneurshi which olicies try to link together at all levels While there may well be much still to be done one can see that the country is now building on the eerience of the eriod and from eerience in all arts of the country n the case of the latter the initiatives that took lace in urku and amere mentioned earlier in this reort were good eamles Finland also seems to be at the forefront of oinedu government with seemingly ecellent inter ministerial cooeration across traditional sectors and silos For eamle creative industries were art of the inistry of mloyment and conomys and inistry of nterior’s egional entre rogramme which set u a cultural network in the Finnish regions in he network was active in develoing training and thinking including in relation to the develoment of regional secialisation n similar cross ministerial fashion the inistry of rade and ndustry had a develoment strategy for entrereneurshi in the creative industries for onstraints of time as much as anything have not allowed ehaustive eamination of all the relevant elements that can serve as background to develoing to a greater degree of innovative synergies between the and tourism sectors on which we focus in the regional reort imilarly not all the relevant layers have been mentioned earlier in this reort such as the reative Finland ssociation which romotes cooeration between the business and culture sectors Finland has been addressing seriously the linkage between the and tourism sectors through various ast initiatives including the current ulture Finland mbrella rogramme and the Luova atka roect ne area given that games develoment is already a Finnish strength that seems to offer huge otential in general but also can have a very secific tourism industry dimension is games and gamification see case study and in articular develoment of the serious games sector for the tourism industry he Finnish erious ames ndustry eort commissioned by ekes suggested that the value of the Finnish serious games sector was nine million uros in n the value is eected to climb to seventeen million uros here are aroimately serious games comanies in Finland but currently the focus seems to be on develoment of serious games in relation to education and wellbeing argeting the tourism sector also seems to be an obvious riority he most imortant sources of suort for develoment of the Finnish serious games sector in relation to tourism would be ekes and the regional L entres Finally it is worth mentioning Finland’s Independence Centenary being celebrated throughout t has two main themes civil society and creativity nder the creativity theme there will be erhas a chance to further highlight the s and their otential to contribute more etensively to tourism development, one of Finland’s ambitious economic riorities

41 Country eport Finland

ppendi ey Facts and Figures COUNTRY PROFILE - Finland Creative goods exports by Creative goods exports by geographical region, 2003. geographical region, 2012. Creative Industries Trade Performance, 2003 and 2012 1% Finland 2003 2012 3% 12% Value ( in Million US$) Value ( in Million US$) 4% 19% Exports Imports Balance Exports Imports Balance All Creative Industries 1,855.19 3,909.74 2,054.55 774.80 1,673.30 898.50 3% All Creative Goods 1,042.58 966.29 76.29 774.80 1,673.30 898.50

All Creatives Services 812.61 2,943.45 2,130.84 -00 -00 0.00

Finland: Creative Industry Trade Performance, 2003-2012. 11,000 83% 75%

8,250

Africa Europe America Africa Europe America 5,500 Asia Oceania Asia Oceania Total Creative Industries Exports TOP 10 EXPORT PARTNERS FOR CREATIVE GOODS, 2003 AND 2012

In millions USD Total Creative Industries Imports 2,750 2003 2012

Values in Million US $ Values in Million US $ 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Rank Country Exports Imports Balance Country Exports Imports Balance

Creative goods, imports by product Creative goods, exports by product 1 Russian Federation 157.26 23.23 134.03 176.00 253.78 77.78 In millions USD groups, 2003 & 2012. In millions USD groups, 2003 & 2012. 900 700 2 Sweden 149.42 143.87 5.54 Russian Federation 135.71 24.32 111.38

2003 2003 3 128.39 65.36 63.03 48.72 14.91 33.81 675 525 2012 2012 4 65.40 48.93 16.48 Estonia 36.58 83.73 47.14 450 350 5 62.54 109.47 46.93 Germany 35.87 119.05 83.18

225 175 6 Norway 53.19 17.65 35.55 Turkey 33.19 13.27 19.92 7 - 0 - 0 43.30 13.98 29.33 United Kingdom 28.73 50.36 21.63 ts ts ts ts 8 isuals isuals 41.63 19.04 22.60 Denmark 28.62 67.62 39.00 t Crafts t Crafts Design ming Ar isual Ar Design ming Ar isual Ar Ar for Ar for 9 New Media Publishing V New Media Publishing V Estonia 35.36 38.56 3.20 Spain 19.75 10.44 9.31 Audio V Audio V Per Per 10 32.67 52.52 19.86 France 17.36 51.21 33.85 (newspaper and books) is a leading sector which stood at $321 million dollars in 2012 followed by design (interior design and fashion) which reached $246 million. New media and audio visuals combined are the g roup that grew the most. The Ministry of Employment and the Economy has a Government Programme to boost cent) and America (3 per cent). Top 5 creative goods export partners are Sweden, Russian Federation, Norway, Estonia and Germany. business and entrepreneurship in creative industries.

Source: http://unctad.org/en/PublicationsLibrary/webditcted2016d5_en.pdf

42 Country eport Finland

COUNTRY PROFILE - Finland Creative goods exports by Creative goods exports by geographical region, 2003. geographical region, 2012. Creative Industries Trade Performance, 2003 and 2012 1% Finland 2003 2012 3% 12% Value ( in Million US$) Value ( in Million US$) 4% 19% Exports Imports Balance Exports Imports Balance All Creative Industries 1,855.19 3,909.74 2,054.55 774.80 1,673.30 898.50 3% All Creative Goods 1,042.58 966.29 76.29 774.80 1,673.30 898.50

All Creatives Services 812.61 2,943.45 2,130.84 -00 -00 0.00

Finland: Creative Industry Trade Performance, 2003-2012. 11,000 83% 75%

8,250

Africa Europe America Africa Europe America 5,500 Asia Oceania Asia Oceania Total Creative Industries Exports TOP 10 EXPORT PARTNERS FOR CREATIVE GOODS, 2003 AND 2012

In millions USD Total Creative Industries Imports 2,750 2003 2012

Values in Million US $ Values in Million US $ 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Rank Country Exports Imports Balance Country Exports Imports Balance

Creative goods, imports by product Creative goods, exports by product 1 Russian Federation 157.26 23.23 134.03 Sweden 176.00 253.78 77.78 In millions USD groups, 2003 & 2012. In millions USD groups, 2003 & 2012. 900 700 2 Sweden 149.42 143.87 5.54 Russian Federation 135.71 24.32 111.38

2003 2003 3 United Kingdom 128.39 65.36 63.03 Norway 48.72 14.91 33.81 675 525 2012 2012 4 Denmark 65.40 48.93 16.48 Estonia 36.58 83.73 47.14 450 350 5 Germany 62.54 109.47 46.93 Germany 35.87 119.05 83.18

225 175 6 Norway 53.19 17.65 35.55 Turkey 33.19 13.27 19.92 7 - 0 - 0 Source:Spain http://unctad.org/en/PublicationsLibrary/webditcted2016d5_en.pdf 43.30 13.98 29.33 United Kingdom 28.73 50.36 21.63 ts ts ts ts 8 isuals isuals France 41.63 19.04 22.60 Denmark 28.62 67.62 39.00 t Crafts t Crafts Design ming Ar isual Ar Design ming Ar isual Ar Ar for Ar for 9 New Media Publishing V New Media Publishing V Estonia 35.36 38.56 3.20 Spain 19.75 10.44 9.31 Audio V Audio V Per Per 10 Netherlands 32.67 52.52 19.86 France 17.36 51.21 33.85 (newspaper and books) is a leading sector which stood at $321 million dollars in 2012 followed by design (interior design and fashion) which reached $246 million. New media and audio visuals combined are the group that grew the most. The Ministry of Employment and the Economy has a Government Programme to boost cent) and America (3 per cent). Top 5 creative goods export partners are Sweden, Russian Federation, Norway, Estonia and Germany. business and entrepreneurship in creative industries.

Source: http://unctad.org/en/PublicationsLibrary/webditcted2016d5_en.pdf

43 Country eport Finland

ppendi ey documents and sources

B

rieio nttiroio Creative city concept in local economic development the case of Finnish cities niversity of ampere, httpmpraubunimuenchende

City of elsini conomic and lanning Centre trategy rogramme pril,

Creative Industries Finland CIF in cooperation with the inistry of ducation and Culture Creative conomy Insights from Finland and eyond

evelopment trategy for ntrepreneurship in the Creative Industries ector for

oman Fedorov outh arelia as a Competitive ourist estination eoeconomic Insights for ourism evelopment from the Finnishussian order niversity of empere, hesis,

Finland ational nowledge ociety trategy

ristiina avas and ristiina damsson ungry for Finland esearching and analysing food tourism in Finland est practices and tools

elsiniusimaa egional rogramme

lli aonen and itva itchell dditional value of tructural Funds and the uropean gricultural Fund for Finnish cultural policy Cupore webpublications ,

aavo ipponen trategic ision for the orth Finlands prospects for economic growth in the rctic region Finnish Confederation of Industries, arch,

I en fast facts about tourism in Finnish apland n infograph of tourism in apland

aura eala Cultural proects in programmes Culture in the ’s tructural Fund proects and in the ural evelopment rogramme for ainland Finland in Finnish inistry of ducation and Culture,

inistry of conomy and mployment and inistry of ducation and esign Finland ew rowth from esign

inistry of conomy and mployment aths to a Frictionless Finland

inistry of conomy and mployment Finlands ourism trategy to Four ood easons o romote ourist Industry evelopment

inistry of conomic ffairs and mployment chieving more together the oadmap for rowth and enewal in Finnish ourism for – httptemfidocumentsummaryoadmapforrowthandenewalinFinnis hourismfor–pdfaafecbafacbfedb

inistry of conomic ffairs and mployment Inspiring Innovation, meeting the necessity for renewal

inistry of ducation and Culture and inistry of the nvironment Cultural nvironment trategy –

inistry of ducation and Culture and inistry of mployment and conomy Creative economy and beyond Insights from Finland

44

– –

‘Finland’

– customer‐based

45 NOTES

The content of this publication is the sole responsibility of PROMAN and the Implementing Partners for this Contract of the PROMAN Consortium and can in no way be taken to reflect the views of the European Union.

48