A discussion examining the what’s, why’s and how’s of valuing residential rental and then defending those values.

1 Laura Boltz Allen County Market Data Specialist, Level III Certified Assessor - Appraiser

1 E Main St, Ste 415 Fort Wayne IN 46802

[email protected] (260) 449 - 3115

2 Allen County Rental locations:

3 Allen County Rental Breakdown

Agriculture - 1.11%

Urban Multifamily - 12.75%

Urban Single Family - 52.90%

Suburban Multifamily - 0.05%

Suburban Single Family - 28.69%

4 What is a residential rental ?  Section 2. IC 6 - 1.1 - 4 - 39: “… regularly used to rent or otherwise furnish residential accommodations for periods of thirty (30) days or more…..  By this definition, this could be a property, 1 - 4 units, which is rented on the open market, providing housing for friends, family, charity, and/or owner - occupied, etc.

5 How is a residential rental to be assessed ?  Section 2. IC 6 - 1.1 - 4 - 39(b):  The gross rent multiplier method is the preferred method of valuing:  (1) real property that has at least one (1) and not more than four (4) rental units ….

Preferred – definition: “1 Like (one thing or person) better than another or others; tend to choose :” http :// www.oxforddictionaries.com/us/definition/american_english/prefer

6 Gross Rent Multiplier  Gross Rent Multiplier (GRM) — (1) The factor by which gross rent is multiplied in order to obtain an estimate of value (2) The ratio between sale price and potential gross income or . By convention, the gross rent multiplier is typically the term used when developing the relationship based on monthly rent .  Glossary for Property Appraisal and Assessment: Second Edition , International Association of Assessing Officers, © 2013

7 GRM Formula  Formula (GRM): = Sale price/Monthly Gross Rent  Example: Sale $30,000/Mos. Rent $500 = 60.00  Example: Sale $50,000/Mos. Rent $850 = 58.82

 Formula (GIM): = Sale price/Annual Gross Rent  Example : Sale $30,000/Ann. Rent $6,000 = 5.00  Example: Sale $50,000/Ann. Rent $10,200 = 4.90

8 Practice Problem 1 : What is the indicated GRM for each sale?  Sale Price - $18,000 Rent - $300/month

 Sale Price - $20,000 Rent - $500/month

 Sale Price - $50,000 Rent - $1,000/month

 Sale Price - $100,000 Rent - $1,200/month

 Sale Price - $150,000 Rent - $2,000/month

9 Practice Problems – What is the indicated GRM for each sale?  Sale Price - $18,000 Rent - $300/month $18,000/$300 = 60.00 GRM  Sale Price - $50,000 Rent - $1,000/month $50,000/$1,000 = 50.00 GRM  Sale Price - $100,000 Rent - $1,200/month $ 100,000/$1,200 = 83.33 GRM  Sale Price - $150,000 Rent - $2,000/month $ 150,000/$2,000 = 75.00 GRM

10 Allen County GRM’s through the years:

6p7 7p8 8p9 9p10 10p11 11p12 12p13 13p14 14p15 15p16

20.40 18.72 18.48 21.00 21.00 28.80 29.76

27.36 26.76 28.44 28.32 28.80 33.36 35.88 35.64

39.36

40.80 42.60 43.44 41.28 41.64 42.00 42.00 45.96 45.00

55.08 49.80 52.80 53.16 53.88 54.24 54.24 54.24 54.60 53.16

60.96 65.88 71.16 66.72 69.36 69.24 69.96 66.72 66.72

73.92 72.96 78.60 77.40 82.56 83.16 75.24 77028 78.72 78.84

99.96 88.68 89.28 93.84 88.56 88.08 88.20 89.52 89.52 89.04

103.80 102.24 102.24 99.96 98.88 100.44 102.60 102.12 102.60

111.60 115.56 114.96 114.72 117.24 117.84 117.84 117.60

127.08 127.08 124.20 124.44 131.28 131.28 131.28 131.28

11 Basic tools, tips, etc., for beginning and continuing to assess residential rentals:

12 Data Collection & Outreach  Outreach is incredibly important – Investors and should feel that you are being fair and uniform in the values.  Open for investors – provide an opportunity for investors to come and meet face - to - face.  Express a willingness to meet with any groups to speak: associations, realtors, etc.  Continuous mailings – reminders to file info, changes in deadline dates, etc.

13 Data collection and the Internet:  The internet and your county website are the first place many taxpayers go to find information.  Make sure you have accurate contact information  Have an explanation of the income approach and the advantage to the taxpayer of having two methods (cost & income) available to them.  Pdf forms, excel sheets, definitions, and frequently asked question sheets  Links to other offices, such as auditor, treasurer, township  www.allencountyassessor.org

14 The investors do listen:

https://realtenanthistory.com/

https ://mrlandlord.com_July 2015/

https:// mrlandlord.com_August 2015/

15 Samples of form letters requesting income information currently being used by various counties and available online:

16 Questionnaire samples:

17 Questionnaire samples (cont’d):

18 *What do all of these questionnaires have in common?

* What information being requested is not included on all questionnaires?

* Is there other information which might be useful?

19 What do all of these questionnaires have in common? (cont’d)

 Owner name  Contact info: may include mailing address, email, phone number, etc.  Unit count  Monthly rent per unit  Utility information  Vacancy information

20 Alternate questionnaire information requested:  Bedroom count  Bathroom count  Schedule E requests for last 3 years  requests  Improvement information  How tenants were found for property

 What else might be helpful information to request?

21 Tracking information – Data Entry  Once this information is provided, a method of data entry is needed.  Excel: A column for each required field  Access: A database showing the various features and characteristics  CAMA program – would depend on the particular program

Samples of Excel & Access methods:

22 Excel Sample

square bedrooms - gross monthly dir street name street type city state zip owner last owner first owner mailing owner city state zip footage unit 1 Utilities rent - unit 1 COMPTON ST WALKER GARY R 4342 CADILLAC DR FORT WAYNE IN 90046804 3 Tenant $585.00

W TILL RD WALKER GARY R 4343 CADILLAC DRFORT WAYNE IN 79846805 2 Tenant $500.00

SAINT JOE RD WALKER GARY R 4344 CADILLAC DRFORT WAYNE IN 153646806 3 Tenant $650.00

DODGE AV WALKER GARY R 4345 CADILLAC DRFORT WAYNE IN 126046807 3 Tenant $675.00

ARCH TREE LN WALKER GARY R 4346 CADILLAC DRFORT WAYNE IN 160246808 3 Tenant $1,000.00

LIVE OAK DR WALKER GARY R 4347 CADILLAC DRFORT WAYNE IN 165946809 3 Tenant $995.00

CADILLAC DR FORT WAYNE IN 46804 WALKER GARY R 4348 CADILLAC DRFORT WAYNE IN 248246810 4 Tenant $800.00

COLERICK ST WALKER GARY R 4349 CADILLAC DRFORT WAYNE IN 70046811 2 Tenant $425.00

WABASH ST WALKER GARY R 4350 CADILLAC DRFORT WAYNE IN 201146812 4 Tenant $450.00

LILLIE ST WALKER GARY R 4351 CADILLAC DR FORT WAYNE IN 76846813 2 Tenant $495.00

CENTRAL DR FORT WAYNE IN WALKER GARY R 4352 CADILLAC DR FORT WAYNE IN 134446814 3 Tenant $550.00

E PAULDING RD FORT WAYNE IN WALKER GARY R 4353 CADILLAC DRFORT WAYNE IN 79246815 2 Tenant $425.00

WINTER ST WALKER GARY R 4354 CADILLAC DRFORT WAYNE IN 72546816 2 Tenant $400.00

WEISSER PARK AV WALKER GARY R 4355 CADILLAC DRFORT WAYNE IN 67246817 2 Tenant $425.00

BOWSER ST WALKER GARY R 4356 CADILLAC DRFORT WAYNE IN 82546818 2 Tenant $455.00

HOLTON ST WALKER GARY R 4357 CADILLAC DRFORT WAYNE IN 87546819 3 Tenant $550.00

E PONTIAC BL WALKER GARY R 4358 CADILLAC DRFORT WAYNE IN 134846820 3 Tenant $475.00

ROCKHILL CT WALKER GARY R 4359 CADILLAC DRFORT WAYNE IN 116846821 3 Tenant $500.00

WARSAW ST WALKER GARY R 4360 CADILLAC DRFORT WAYNE IN 149046822 3 Tenant $525.00

SMITH ST WALKER GARY R 4361 CADILLAC DR FORT WAYNE IN 109846823 3 Tenant $525.00

MOUNT VERNON ST WALKER GARY R 4362 CADILLAC DR FORT WAYNE IN 87546824 3 Tenant $550.00

CHESTNUT ST WALKER GARY R 4363 CADILLAC DRFORT WAYNE IN 64046825 2 Tenant $350.00

WINTER FORT WAYNE IN WALKER GARY R 4364 CADILLAC DRFORT WAYNE IN 128446826 2 Tenant $395.00

23 Access Sample

24 How good is your data entry?  When stratifying, this is when the data entry will decide the end result. Junk in – Junk out  Using Excel – Excel will allow you to sort and group in various ways. Importing information from your CAMA software is an important tool which your support can assist you with.  Access – queries can be created to export to Excel the data you require  CAMA software – your provider should/could be able to assist in creating exportable reports to assist you.

25 Market Rent

26 Market rent definition:

 As part of the appraisal process, it is necessary to determine the potential earnings capacity of properties or “the rent currently prevailing in the market for comparable properties…” ( IAAO Glossary for Property Appraisal & Assessment , @1997)  In order to define market rent for specific property types, we need to know what actual rents are and the characteristics of those properties. So, how do we find actual rents?

27 Finding Actual Market Rents:  Known rentals: in order to for the income approach to be used for a specific property, under IC 6 - 1.1 - 4 - 39, an owner is required to submit the required information not later than the assessment date (January 1, 2016 and forward)  Send out mailings, 1 - 3 months prior to January 1 reminding owners who have not filed  Postcards  Internet  Phone calls  Appeals – require verification to consider income approach

28 Finding Actual Market Rents : (cont’d)

Possible rentals :  Mailing address does not match physical address  Internet/Newspaper ads  Community notice - boards  Realtors  Sales Disclosures  …….

29 Characteristics of properties with reported rents:

 Where are the rentals located?  What are the specific characteristics: size, bedroom count, condition, etc.?  Other details which could be important?

30 Once you have rents & characteristics, then stratification begins:  Property class – always compare like - to - like. Single family, duplexes, triplexes, and 4 - units should be grouped by property class.  Location  Bedroom count  Size  Square footage  ???????? And the list can go on.

31 Sample Neighborhoods: A. Uniform neighborhood

Neighborhood A: Address Type Year Built Grade Condition Sq Feet Bed Ct Rent Simple Living Nbhd 1321 Cookie Cutter Cir 40 Conventional 1 story 1962 D+2 Average 1,248 3 650

Simple Living Nbhd 1533 Copy Cat Cv 40 Conventional 1 story 1964 D+2 Average 1,661 3 765

Simple Living Nbhd 1616 Copy Cat Cv 40 Conventional 1 story 1964 D+2 Average 1,256 3 695

Simple Living Nbhd 533 Metoo Dr 40 Conventional 1 story 1963 D+2 Average 1,248 3 650

Simple Living Nbhd 1644 Copy Cat Cv 40 Conventional 1 story 1966 D+2 Average 1,216 3 660

Simple Living Nbhd 217 Metoo Dr 40 Conventional 1 story 1960 D+2 Average 1,344 3 650

Median Rent for a 3 bedroom House: $655

32 Practice Problem 2

NBHD ADDRESS YR BUILT GRADE COND SQ FT BED RENT

Ideal 2211 PRIMROSE RUN 1983 C+1 A 828 2 650

Ideal 9515 POLLYANNA DR 1985 C+1 A 927 2 625

Ideal 9418 POLLYANNA DR 1984 C+1 A 948 3 680

Ideal 9424 POLLYANNA DR 1984 C+1 A 948 2 690

Ideal 9518 POLLYANNA DR 1986 C A 1,080 2 625

Ideal 9516 OPTIMAL CT 1983 C+1 A 936 2 630

What is the indicated market rent for a 2 bedroom home in Ideal Neighborhood?

33 Practice Problem 2: solution

NBHD ADDRESS YR BUILT GRADE COND SQ FT BED RENT

Ideal 2211 PRIMROSE RUN 1983 C+1 A 828 2 650

Ideal 9515 POLLYANNA DR 1985 C+1 A 927 2 625

Ideal 9418 POLLYANNA DR 1984 C+1 A 948 3 680

Ideal 9424 POLLYANNA DR 1984 C+1 A 948 2 690

Ideal 9518 POLLYANNA DR 1986 C A 1,080 2 625

Ideal 9516 OPTIMAL CT 1983 C+1 A 936 2 630

What is the indicated market rent for a 2 bedroom home in Ideal Neighborhood ?

Step 1 – Eliminate all properties which don’t have 2 bedrooms 34 Practice Problem 2: solution

NBHD ADDRESS YR BUILT GRADE COND SQ FT BED RENT

Ideal 9518 POLLYANNA DR 1986 C A 1080 2 625

Ideal 9515 POLLYANNA DR 1985 C+1 A 927 2 625

Ideal 9516 OPTIMAL CT 1983 C+1 A 936 2 630

Ideal 2211 PRIMROSE RUN 1983 C+1 A 828 2 650

Ideal 9424 POLLYANNA DR 1984 C+1 A 948 2 690

What is the indicated market rent for a 2 bedroom home in Ideal Neighborhood ?

Step 2 – Array data in order (lowest to highest or highest to lowest)

35 Practice Problem 2: solution

NBHD ADDRESS YR BUILT GRADE COND SQ FT BED RENT

Ideal 9518 POLLYANNA DR 1986 C A 1080 2 625

Ideal 9515 POLLYANNA DR 1985 C+1 A 927 2 625

Ideal 9516 OPTIMAL CT 1983 C+1 A 936 2 630

Ideal 2211 PRIMROSE RUN 1983 C+1 A 828 2 650

Ideal 9424 POLLYANNA DR 1984 C+1 A 948 2 690

What is the indicated market rent for a 2 bedroom home in Ideal Neighborhood ?

Step 3 – Find the median rent: $630 for a 2 bedroom home in Ideal Neighborhood

36 Samples of uniform rents within one neighborhood:

37 3 Bedroom Rentals – uniform neighborhood (cont’d): C - 1, Average Condition, 1,896 square feet

Rents for $900/month – no utilities

Located off main road on quiet secondary street

***(not actual reported rent)

38 3 Bedroom Rentals – uniform neighborhood (cont’d): C - 1, Average Condition, 1,703 square feet

Rents for $850/month – no utilities

Located off main road on quiet secondary street

***(not actual reported rent)

39 3 Bedroom Rentals – uniform neighborhood (cont’d): C - 1, Average Condition, 1,852 square feet

Rents for $875/month – no utilities

Located off main road on quiet secondary street

***(not actual reported rent)

40 Sample Neighborhoods: A. More Diverse Neighborhood Neighborhood A: Address House Type Year Built Grade Condition Sq Feet Bed Ct Vac. Rent More Variety 4311 Sound Dr 11 Older conventional 1 story 1950 D+2 A 880 3 625 More Variety 4413 King St 11 Older conventional 1 story 1950 D+2 A 880 3 600 More Variety 4415 Sound Dr 11 Older conventional 1 story 1950 D+2 A 864 3 1 month 550 $600 More Variety 4417 Jonathon Dr 11 Older conventional 1 story 1952 D+2 F 1,136 3 595 More Variety 4421 Jonathon Dr 11 Older conventional 1 story 1952 D+2 A 1,040 3 625 More Variety 4508 Jones Dr 20 Older conventional 1,1/2 s 1950 D+2 A 1,138 3 595 More Variety 4510 Court Dr 20 Older conventional 1,1/2 s 1950 D A 1,109 3 6 month 595 $598 More Variety 4413 Court Dr 20 Older conventional 1,1/2 s 1950 D F 1,109 3 600 More Variety 4507 Court Dr 20 Older conventional 1,1/2 s 1950 D+2 A 720 3 1 month 699 More Variety 1804 S Plymouth Ave 21 Older conv 1,1/2 s/bsmt 1950 D+2 A 720 3 600 More Variety 4216 Court Dr 51 Conv 1 1/2 story/bsmt 1960 D A 1,192 3 683 More Variety 4316 NE Michael Dr 51 Conv 1 1/2 story/bsmt 1960 D+2 A 1,110 3 1 month 625 More Variety 4303 NE Michael Dr 51 Conv 1 1/2 story/bsmt 1960 D+2 A 720 3 525 More Variety 4300 Court Dr 51 Conv 1 1/2 story/bsmt 1955 D A 1,329 3 625 More Variety 4307 NE Michael Dr 51 Conv 1 1/2 story/bsmt 1960 D+2 A 1,109 3 525 $600 More Variety 4404 NE Michael Dr 51 Conv 1 1/2 story/bsmt 1952 D+2 A 1,110 3 3 month 575 More Variety 4406 NE Michael Dr 51 Conv 1 1/2 story/bsmt 1952 D+2 F 1,110 3 6 month 575 More Variety 4510 Jones Dr 51 Conv 1 1/2 story/bsmt 1960 D+2 A 864 3 2 month 635

Median Rent for a 3 bedroom House: $600 41 Samples of diverse rents within one neighborhood:

42 3 Bedroom Rentals – same diverse neighborhood (cont’d): C - 1, Average Condition, 1,834 square feet

Rents for $950/month – no utilities

Located off main road on quiet secondary street

***(not actual reported rent)

43 3 Bedroom Rentals – same diverse neighborhood (cont’d): D - 1, Poor Condition, 760 square feet, built in 1930

Rents for $500/month – no utilities

Located on major road – speed limit of 50 mph

***(not actual reported rent)

44 3 Bedroom Rentals – same diverse neighborhood (cont’d):

C - 1, Average Condition, 1,512 square feet, built in 1941

Rents for $725/month – no utilities

Located on a main road, speed limit 45 mph

***(not actual reported rent)

45 Rental Sales

46 Rental property sales:  Sales of rental properties –  Condition - these properties should be in rentable condition with few alterations in order to be considered for use in a GRM study.  Gross Rent – what is the actual gross rent, not including expenses, vacancy, etc., that a sold property is for ?

47 Rental property sales:  Where to start: Page 2 of the Sales Disclosure, Section F. If a property is NOT checked “Yes” for #3. Homestead, a flag should go up. This is a possibility.  If “# 8. Is this a res. rental ?”, Bingo! You have a possible sale .  This is a good time to set up an automatic form letter requesting information from the buyer.  Is this going to be a rental?  What is the condition of the property?  Was this property listed on the open market?

48 Sales Disclosure Page 2:

49 Possible rental sale transactions:  1. Open market, valid transactions  2. Sales after – in Allen County, these sales are the most common method of acquiring rental properties. The main concern is condition at the time of sale.  3. Auctions – Was the auction advertised? How far in advance was the property advertised? What is the condition of the property?

50 Possible non - valid purchase methods for GRM purposes:  1. Tax sale – this sale price is based upon the taxes due. The taxes due are based upon the assessed value. This is not an acceptable method for establishing value. Investors may also purchase with the intent of receiving interest payments from the current owner.  2. Package sales – these are often discounted due to “buying in bulk” and may not have individual values broken out for each parcel.  3. Sheriff Sales  4. Judgements/Divorce  5. ……….

51 Practice Problem 3:  Look at the five sales on Problem 3.  After looking at each sale:  Is this a possible rental property?  Is this a sale that could be considered for a GRM study?  Would this sale require further info to determine suitability for a study?

52 Problem 3, question 1:  Sale 1: 6530 Jimjon Dr - No –  Sold through Sheriff’s sale as a foreclosure –  “Reputable Banks” may be the actual mortgage holder  “Reputable Banks” is not likely to actually rent the property  not a valid sale for GRM consideration

53 Problem 3, question 2:  Sale 1: 6530 Jimjon Dr - No  Sale 2: 6230 SoSo Dr – Possible –  This property is being reported as a rental with actual rent provided.  would require further study to determine if this was sold on the open market, etc.  Was this property listed?  Was this a trade, discounted sale, or between business associates?

54 Problem 3, question 3:  Sale 1: 6530 Jimjon Dr - No  Sale 2: 6230 SoSo Dr – Possible  Sale 3: 3520 Elm St – No –  Sold through tax sale – Value is based on taxes owed.  Purchaser may have been intending this property to be redeemed by former owner.  Current condition of the property is unknown. This could have been vacant for 18+ months with issues involving vandalism, maintenance, etc.  Intended use is unknown.  Not a valid sale for GRM consideration.

55 Problem 3, question 4:  Sale 1: 6530 Jimjon Dr - No  Sale 2: 6230 SoSo Dr – Possible  Sale 3: 3520 Elm St – No  Sale 4: 6530 Main St – Possible  Auction sale – would want more information regarding the advertising of the auction, etc.  What is the future intended use?  What is the current condition of the property?

56 Problem 3, question 5:  Sale 1: 6530 Jimjon Dr - No  Sale 2: 6230 SoSo Dr – Possible  Sale 3: 3520 Elm St – No  Sale 4: 6530 Main St – Possible  Sale 5: 5340 Ideal Ln – Possible  Property was listed on the open market with listing information available.  No homestead was filed with the Auditor’s office.  W ould require further verification for intended use and rent.

57 Actual Gross Rent Multipliers

58 You’ve stratified, you have sales, you have rents….Now you can create GRM’s  1. This is the time to array your sales and rents – Excel usually works best, due to the ability to sort and use formulas.  2. Create a column for the GRM for each sale – Sale / Rent = Gross Rent Multiplier  3. Sort and arrange according to the criteria which is most appropriate. This could be location, size, condition, etc., and is dependent on the factors which affect your county.  4. Once you have stratified and separated according to your specific needs, you will then be able to find the median GRM for each breakdown. 59 GRM’s – 3Br 1story Single Family

Bed - Rpt Sale Valid Invalid Act. Class Address rooms Rent GRM Sale Date Price Sale Reason Building Style GRM 510 Sale #1 3 600 38.31 8/16/2014 21,000 Valid Rental 11 Older conventional 1 story 35.00 510 Sale #2 3 590 38.31 10/13/2014 22,700 Valid Rental 11 Older conventional 1 story 38.47 510 Sale #3 3 610 38.31 10/7/2014 23,000 Valid Rental 11 Older conventional 1 story 37.70 510 Sale #4 3 650 38.31 6/15/2014 20,857 Valid Rental 11 Older conventional 1 story 32.09 510 Sale #5 3 610 38.31 8/18/2014 29,000 Valid Rental 11 Older conventional 1 story 47.54 510 Sale #6 3 627 38.31 2/2/2014 24,000 Valid Rental 11 Older conventional 1 story 38.28 510 Sale #7 3 575 38.31 4/12/2014 27,000 Valid Rental 11 Older conventional 1 story 46.96 510 Sale #8 3 600 38.31 3/17/2014 23,000 Valid Rental 11 Older conventional 1 story 38.33 510 Sale #9 3 700 38.31 6/3/2014 25,000 Valid Rental 11 Older conventional 1 story 35.71 510 Sale #10 3 675 38.31 1/6/2014 42,500 Valid Rental 11 Older conventional 1 story 62.96

Median GRM 38.31

60 Common Myths & Misconceptions about GRM’s: There is a state - wide or county - wide GRM .

 This is absolutely untrue. Factors that can affect GRM’s include:  Property type: single family, duplex, triplex, multi.  Location: is the property on a busy street, near a school, in a predominant foreclosure area, high - crime, etc.  Property characteristics: do 2 - story homes sell for a higher value but rent the same as a single story? Does a tri - level sell and rent the same as the neighboring ranch?

61 Allen County GRM map

62 Common Myths & Misconceptions about GRM’s (cont’d): Sales should be grouped by the actual GRM’s derived from sale/rent.

 No, the sales and resulting GRM’s should be grouped according to the characteristics you’ve deemed important. This could be by neighborhood, location, house style, size, etc. These GRM arrays will have outliers, etc. This is normal!

63 Applying Market Rents & GRM’s for mass appraisal

64 Applying the Income Models  Once you’ve created GRM’s for specific groups, you will be able to:  Apply these to all known rental properties within those specific groups  Test with ratio studies  Compare cost versus income and choose the most appropriate  Establish the values for the upcoming year  Wait for appeals!

65 Applying Market Rent & GRM:

Bed - Est Parcel Number Nbhd Class Address rooms Rent GRM Income AV Building Style 02 - 13 - 19 - 182 - 010.000 - 070 694201 - 070 510 Property #1 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 182 - 010.000 - 070 694201 - 070 510 Property #2 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 182 - 010.000 - 070 694201 - 070 510 Property #3 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 183 - 008.000 - 070 694201 - 070 510 Property #4 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 183 - 008.000 - 070 694201 - 070 510 Property #5 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 301 - 003.000 - 070 694201 - 070 510 Property #6 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 302 - 002.000 - 070 694201 - 070 510 Property #7 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 326 - 001.000 - 070 694201 - 070 510 Property #8 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 326 - 003.000 - 070 694201 - 070 510 Property #9 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 326 - 005.000 - 070 694201 - 070 510 Property #10 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 326 - 006.000 - 070 694201 - 070 510 Property #11 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 326 - 013.000 - 070 694201 - 070 510 Property #12 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 327 - 002.000 - 070 694201 - 070 510 Property #13 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 328 - 001.000 - 070 694201 - 070 510 Property #14 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 328 - 001.000 - 070 694201 - 070 510 Property #15 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 328 - 007.000 - 070 694201 - 070 510 Property #16 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 328 - 011.000 - 070 694201 - 070 510 Property #17 3 550 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 328 - 012.000 - 070 694201 - 070 510 Property #18 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 328 - 013.000 - 070 694201 - 070 510 Property #19 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 328 - 017.000 - 070 694201 - 070 510 Property #20 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 328 - 018.000 - 070 694201 - 070 510 Property #21 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 329 - 001.000 - 070 694201 - 070 510 Property #22 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 329 - 002.000 - 070 694201 - 070 510 Property #23 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 329 - 005.000 - 070 694201 - 070 510 Property #24 3 600 38.31 23,000 11 Older conventional 1 story 02 - 13 - 19 - 329 - 007.000 - 070 694201 - 070 510 Property #25 3 600 38.31 23,000 11 Older conventional 1 story

Est Rent * GRM = Income AV 66 The “Oh, crud, not an appeal!” of the assessment process or, conversely, the stage at which taxpayers have the opportunity to review our work!

67 In defense of the appeal process:  1. This is not personal! Never take a taxpayer’s questioning of value as an insult, no matter how frustrating some can seem to be. To many taxpayers, we are simply the “tax” people who are only interested in acquiring as much of their income as possible.

 2. This is mass appraisal – by definition, 49.9% of all parcels will be over - assessed and 49.9% will be under - assessed. It’s rare for the under - assessed to file appeals.

68 In defense of the appeal process (cont’d):  3. There may be an error. The property may have incorrect characteristics, the location may not have been adequately accounted for, the closest sales may be lower for a variety of reasons, etc.

 4. Most taxpayers are willing to cooperate, especially if they see that we are willing to concede that there may be a legitimate issue with the value and are interested in doing the necessary research to determine what the value should be for an individual property.

69 In defense of the appeal process (cont’d):  5 . Tracking appeals gives us the opportunity to discover where issues, not immediately visible, may be.  High - crime areas – perhaps require a lower GRM then expected  Traffic – the higher the traffic, the _____ the rent. This would depend on the location, amenities, etc., as to whether the rent would be lower or higher.  Predominant foreclosure or tax sale areas  Neighborhoods with investors planning to sell within 5 - 10 years could result in higher GRM’s.  ……….. 70 Defending appeals  Is this property currently assessed as a rental?  In Allen County, approximately 20+% appeals are filed on properties that have not been assessed as rental properties.

Year 2012 2013 2014 2015 in process Total appeals filed 771 490 586 255 Appeals - not previously priced as rentals 199 25.81% 209 27.11% 163 21.14% 109 14.14% Appeals Withdrawn 155 20.10% 154 19.97% 209 27.11% 49 6.36% Appeals determined by PTABOA 13 1.69% 10 1.30% 11 1.43% 6 0.78%

71 Defending appeals (cont’d) - Cost Approach  Is the condition of the property correct?  Properties purchased from tax and sheriff sales have a high likelihood of being vacant and unoccupied for long periods.  Events may have occurred that are not reflected in the assessed value.  Exterior of property purchased 10/21/15

72 Defending appeals (cont’d) - Cost Approach

 Interior of the previous property purchased 10/21/15:

73 Defending appeals (cont.) - Cost Approach

 Is the grade, condition, and structural information correct?

Living space should be att. Gar.

74 Defending appeals (cont.) – Inc Approach  Is the Income Model correct?  Back to the importance of data entry!  Check neighborhood rents and sales  Check the GRM – does it appear to be appropriate?  Most problematic neighborhoods  High - end rentals in areas with low rental counts  Low - end rentals in neighborhoods heavy in tax sales and  Rural Rentals  Has up - to - date income information been provided by the taxpayer?

75 Defending appeals (cont.) – Sales Approach

 Ideal world – Valid rental sales of similar properties will be available within the same neighborhood.

76 Defending appeals (cont.) – Sales Approach

 Real world – sales of verified rental properties within the same location are not available – Now what ?  How are properties being sold in that neighborhood?  Are there properties being sold out of foreclosure?  Are there auctions?  What about adjacent neighborhoods?

77 Conclusion:  The most important factor in creating income models is data. It’s necessary to focus on outreach, research, and accurate data entry.  Use all of the tools available, whether it’s Excel, Access, CAMA systems, etc.  When having issues, reach out to other counties. Networking is an advantage!  Keep all lines of communication open: with coworkers, investors, PTABOA boards, etc.  Be willing to try new ideas, whether it’s mailings, open houses, or internet page improvements.

78 Laura Boltz Allen County Market Data Specialist, Level III Certified Assessor - Appraiser

1 E Main St, Ste 415 Fort Wayne IN 46802

[email protected] (260) 449 - 3115

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