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L1011 Triad Digital Systems A new dimens ith all the choices, the technology along with alternate group and overflow and the possible applications, station assignments, secondary group log-on Wbusiness communications are no and supervisor positions. For advanced simple matter today. Voice mail, the Internet, call center reporting and management, Plus call centers, computer telephony,networking, Discovery ACD and Discovery ACD offer a sophisticated Windows-based solution. ISDN, wireless — all may be part of your communications system.You need a system on Wireless Convenience with The Wanderer, which you can build a solid foundation — one integrated wireless handset. The Wanderer that can ensure that you will be prepared to simply plugs into the back handle the communications possibilities of the of any TRIAD digital future. That system is Vodavi’s TRIAD Digital telephone to provide Communications system! all the features of a TRIAD Digital system The TRIAD family of digital communications in a cordless handset. systems provides affordable and easy-to-use Now you have Executive 24-button Speakerphone 12 fixed and 24 feature buttons with fully solutions that can start out as small as 3 lines mobility from 40' to 100' with the integrated speakerphone and LCD display and 8 telephones, and grow all the way up to accessibility of 124 lines and 252 stations. Best of all, if you your TRIAD outgrow any of the smaller systems and want telephone number to upgrade to a larger one, your investment is and extension. protected, as all models of TRIAD telephones are compatible with the entire system family. Networking Capabilities accommodate high-speed digital T-1 trunking. Features Designed for Employee Productivity include Direct Number Identification Service (DNIS), Automatic Number Identification Caller ID Integration enhances call (ANI) and Direct Inward Dialing (DID). handling by combining telephone company (not available on TRIAD-S) Caller ID data with system call processing. Caller ID features include Incoming Caller ID Voice Messaging is supported through Name or Number on display,Incoming Caller integration with Vodavi’s Digital Dispatch Executive 12-button Speakerphone SMDR, Unanswered Call Management, comprehensive voice processing systems 12 fixed and 12 feature buttons with fully Name or Number Translation and Computer which provides scalability to grow as your integrated speakerphone and LCD display Telephone Integration. need for increased capacity grows. Digital System Choices Four system sizes offer flexible configuration possibilities to meet a wide variety of requirements and budgets. TRIAD-S is the entry-level system. It is an expandable flat pack system that offers configuration possibilities from 3 lines and 8 stations to a maximum of 12 lines and 32 stations. TRIAD incorporates four slots for flexible Enhanced 24-button Speakerphone Computer Telephone Integration (CTI) 1 configuration up to 78 ports, and includes 12 fixed and 24 feature buttons with fully helps you provide superior customer service all the powerful system features of the integrated speakerphone by linking your telephone to your computer larger systems.TRIAD has the ability to system, providing screen pops, database access 1 expand to 108 ports with the addition of 4 and messaging applications. All TRIAD extension slots. telephone models support CTI through the addition of an optional CTI Module. TRIAD2 uses the same hardware platform as the TRIAD , with expansion capabilities to Automatic Call Distribution provides 1 108 ports to support larger applications. enhanced call management with features such as Agent Login/Logout,Agent Identification TRIAD3 — the flagship system that supports and Agent Qualification. Up to 16 agent groups up to 376 ports, and provides maximum with 252 agents per group are supported flexibility and expansion opportunities. Basic 8-button Speakerphone 7 fixed and 8 feature buttons with fully integrated speakerphone sion… Highlight • All TRIAD telephones are CTI-enabled to increase your productivity now or in the future! • Directory Dialing, Speed Dialing and Last-Number Redial make calling out fast and easy • Answering Machine Emulation lets you listen to callers while they leave a message — you can pick up the call or let it remain in voice mail • Station Relocation features and user programmability reduce labor and installation charges • Incoming callers can be directly routed to an extension with optional DID or DNIS (not available on TRIAD-S) • Caller ID Integration and ANI tells you who is calling before you pick up the phone • Reduce long distance costs with Least Cost Routing and Programmable Toll Restriction • SMDR details system information on incoming and outgoing calls, helping you manage your business DSS Attendant Console 48 buttons support an attendant • Have calls announced without interrupting your call with Off Hook Voice Over console or answering position • 911 Attendant Alert informs the internal attendant of any 911 calls placed and the extension from which the call originated • System Programming from any LCD station telephone allows for easy maintainance and administration • Programming call forwarding into voice mail is simplified with seperate internal and external Preset Station Call Forwarding options Full Speakerphone 48-character LCD with muting capabilities display shows you for privacy detailed messages at a glance TRIAD digital telephones are available in your choice of charcoal grey, off-white or burgundy 24 user-programmable feature buttons let you customize your phone to meet your specific needs Red and Green LEDs differentiate lines in use from ringing lines Never miss a message with the Voice Mail notification light Hot Keypad lets you dial your Set up your own personal directory dialing system with number instantly, without having to up to 80 system and 20 station speed dial numbers pick up an outside line first A new dimension in business communications TRIAD System Features User Productivity Communications Cost Attendant Control ACD Agent/Primary/Secondary Group log-in Control 911 Attendant Alert Answering Machine Emulation 8 Party Conferencing Alternate Attendant Position Call Announce Intercom ACD Calls-In-Queue Display* Attendant Disable Outgoing Calls Call Back/Busy Station Queuing ACD Overflow Station Forward* Attendant Display /ACD Transfer Display Call Coverage ACD RAN * ** Attendant Override / Barge-In Call Forward Display ACD Wrap-Up Timer Per Group* Mailbox Button Camp-On and Call Transfer Automatic Call Distribution* Multiple Attendant Operation — Call Forward,All Calls,When Busy and Call Costing Up To 3 Positions No Answer Caller ID Integration** Night Service Control /Automatic Call Pick Up – Group and Directed Direct Inward Dial ** ✝ Night Mode Override Centrex Feature Support Dialed Number Identification Service (DNIS)✝ One Touch Call Transfer and Busy Conferencing, Multi-Line and Add-On Forced Or Non-Forced Account Codes Station Indication Dial By Name ISDN Trunking ** ✝ Recall For Transfer Calls and Calls Directory Dialing Least Cost Routing/Automatic Route On Hold Distinctive Ringing Selection Do Not Disturb Least Cost Route Queuing External Paging Interface** Modular Hardware For Economical * Additional software required Flexible Button Programming ** Additional hardware required System Expansion ✝ Follow Me Forward Night Mode Operation Not available on TRIAD-S Head Set Compatible RAN Announcements via Digital Voice Mail Head Set Mode-User Programmable Separate Day and Night Class Of Service Hunt Group Ring All SMDR Output For Call Accounting Incoming CO Call Transfer T-1 Trunking ** ✝ Intercom Button Toll Restriction By Station and CO Line Intercom Mode Selector Verified Account Codes Internal Paging – 4 Zones LCD Display (Executive Telephones) Customized Call Meet Me Page With Answer Message Waiting Processing Build your business communications Name and Number Display At Idle Additional Ring Mode Off Hook Voice Over system to support the applications you Agent Wrap-Up Timer Off Net Call Forwarding need today, and add new applications, Automatic Night Mode Activation One-Touch Call Record at the time you need them. Experience Call Duration In Queue Display Preset and Custom Text Messages CO Line Name In Display a new dimension in business Programmable Name In Display DID Output On ICLID Port ✝ communications with the TRIAD Programmable Speed Dial Executive/Secretary Transfer Digital Communications System. Repeat Redial Number Of Calls In Queue Scrollable Canned Messages Off Hook Voice Over Supervisor Monitoring Preset Call Forwarding/Overflow Ringing Station Speed Dial – 20 Numbers Privacy, Programmable By Station and Zap Tone CO Line Recorded Announcement Interface System Administration Secondary Music Source Station or Pilot Hunt Groups CO Distinctive Ringing Uniform Call Distribution Internal & External Preset Station Call Forwarding Universal Day Answer System Programming from any LCD Station Voice Mail and Auto Attendant Integration System Speed Dial – 80 Numbers True Tone Dialing Universal Night Answer Unsupervised Conferencing Voice Mail Message Count www.vodavi.com Features and specifications are subject to change without notice. ©2000 Vodavi Technology, Inc.TRIAD, Discovery ACD and Discovery ACDPLUSare trademarks of Vodavi Technology, Inc. Vodavi and STARPLUS are registered trademarks of Vodavi Technology, Inc. L1011 02/00 Digital Systems a new dimension in business communications.
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