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Features and Benefits of IP Communications - Integrated Access and IP Trunking

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Features and Benefits of IP Communications - Integrated Access and IP Trunking Features and Benefits of IP Communications - Integrated Access and IP Trunking Verizon's Voice over IP (VoIP) portfolio of Trunking products provide customers the ease and efficiency of one network for both voice and data services. The benefits of Verizon VoIP's portfolio of feature-rich products include: One converged network for voice and data, reduced from two separate voice and data networks, resulting in lowers costs for our customers. One network for voice and data also makes network management easier. Any number of sites can be accessed from any location via the Internet. Services and features are managed through a familiar, web-based portal using intuitive click-and-point controls, including for easy moves, adds, and changes. Offers flexible growth choices and the ability to support remote locations since the service is scalable and interchangeable with other VoIP services. Offers versatile service options, which provide the advantages of VoIP while eliminating the need for updating PBX equipment and the capital expenditure required for premises- based solutions. VoIP delivers Enterprise-Class features to large and small customers alike. Verizon VoIP packages also deliver the administrative and end-user productivity-enhancing applications to help telecom managers easily operate and control their networks. Feature Availability Feature availability of Verizon VoIP products varies. A detailed description of Basic Feature Descriptions and Call Types, Compression, Management Options, Lines Features, and Optional Feature Descriptions supported by VoIP follows. Basic Feature Descriptions and Call Types Feature Description Benefit Additional Notes Outbound Long Offers network gateways to Voice and data calls Distance Calls the Verizon long distance over one network. telephone network, allowing the customer to complete off- net calls. Inbound/Outbound Customers can dial local calls Allows VoIP Local Calls from their Session Initiation customers to place (network-based) Protocol (SIP) phone or local, long distance, public switched telephone and data services network (PSTN) phone. over the same Replaces the need for a facilities in Verizon connection to the Local local areas. Exchange Carrier (LEC). With the products ordered a la carte, users can have a Direct Inward Dialing (DID) number (public phone number) assigned to their SIP phone or a PBX phone behind an Enterprise gateway. Local number portability will also be supported. Private Dial Plan Company can assign their Companies can own private number plan create their own between locations. IPT and virtual phone network IPIA can support a private for ease of use and dial plan with the following long distance cost parameters: savings. Location code + digits from assigned public number (minimum 5 digits) Note: This option is currently not available for LD-only customers, since it will require a local number from which the private number will be derived. Direct Inward Dial Users are assigned a 10-digit Allows callers to Available – DID directory number that can be cost-effectively reach telephone used to place or receive calls an extension directly numbers are directly to this phone, without from the PSTN purchased in forcing access via a central without having a blocks of 20 number. Incoming and separate line. outgoing calls can be placed/received via the phone. Remote calling Ability to set up a remote call Voice and data calls into private dial in number for private dialing over one network. plan (Voice VPN) plan (i.e., 1-800-USE-VNET). Vnet Dial Plan Provides the flexibility to have Enhances the Integration VoIP and traditional Vnet seamless integration sites share a common dial of VoIP and plan. traditional Vnet services. Note: VoIP integration with Vnet is restricted to 7-digit dial plans only. Integration is not currently available to customers with LD only services. Inbound 8XX Calls Basic toll-free routing and Voice and data calls Available for termination. over one network. switched terminations Both switched and dedicated depending on toll free terminations are VoIP service available. and country of termination. Note: Termination of 800 services to LD-only services is currently not supported. Calls are rated at standard toll-free rates. Bills and reporting generated via standard toll-free systems. Note: 900 calling is not supported. All 900 calls are blocked so a VoIP user will not be able to dial a 900 number. Compression Feature Description Benefit Additional Notes G. 711 Uncompressed voice (includes Total quality voice. Codec the bandwidth needed for Support frame or IP headers). G.729 and Compressed voice using the Requires less IP Trunking G.729A G.729 and G.729A codec bandwidth per call, customers need to Codec (includes frame relay and/or IP (approx. 38K per call check IP PBX Support headers). vs. 88-100K for G.711) vendor for while still maintaining limitations good call quality. supporting Verizon's Business implementation of SIP standard and limitations for supporting G729. T38 Codec T38 is the delivery of Fax over Provides a more cost Customer CPE Internet Protocol (FoIP) utilizing effective solution for initiates the T38 ITU recommendation T.38 as the customer as T.38 invite, not the the delivery method. provides greater Verizon network. compression for fax The customer CPE traffic must be enabled to support T38. Refer to the CPE matrix to see what CPE supports T38 and which equipment may have caveats. Note: Not available with IP Flex or “designless” services. Available in U.S. and EMEA, APAC coming soon. G.722 High Definition Voice /Audio Provides an enhanced Only available with audio quality that is IP Trunking. Uses greatly superior of a about the same regular landline or bandwidth as mobile phone call. G.711. Inter enterprise only and both ends must have VIPER enabled. H264 Video Codec Provides a point- to- IP Trunking only, point high definition and inter enterprise video call between inter only. Both ends enterprises where both must have VIPER ends are VIPER enabled. enabled. Back to Top Management Options Feature Description Benefit Additional Notes Administrator Web portal that empowers Allows administrator easy Web a business administrator to access to configure Dashboard provision services for features and settings. subscribers, a location, or the entire enterprise. Caller ID with Enables the administrator Administrators can manage Number to configure each of the the appearance of all displayed subscriber calling calling line IDs. numbers. This information is visible to subscribers in their profiles as read-only. Caller ID with Provides the name and Gives call recipient Caller ID with Name number of the location (or location-level information. Name (Inbound) (Outbound) company) who is calling. is an optional Verizon enters Customer billable feature. Name/ANI in database and See details in passes to the terminating the Optional switch & if terminating feature section carrier supports inbound listed below. CNAM and has the number in their database the VoIP CNAM will appear on the terminating end Calling Plan The Incoming Calling Plan Enables administrators to Incoming is configured via the block specified incoming Verizon Enterprise Center calls to their company Location Dashboard web and/or key or PBX groups. interface. In addition to being able to configure which types of calls each key or PBX group user is restricted from receiving (e.g., intra-location), administrators may regulate incoming calling by restricting specific digit patterns. This is done with the Digit String feature in the administrator web portal. The Incoming Calling Plan also enables administrators to reject the following types of incoming calls: Collect calls Calls from within the location Calls from outside the location Note: Calls can not be blocked by NPA-NXX. Calling Plan The Outgoing Calling Plan Enables administrators to Outgoing is configured via the block key or PBX groups Verizon Enterprise Center users from making certain Administrator Dashboard types of outgoing calls, web interface. In addition to such as long distance, toll, being able to configure or premium numbers. which types of calls each key or PBX user is restricted from making, administrators may regulate outgoing calling by restricting specific digit patterns. This is done with the Digit String feature in Administrator web portal. Calling Plan In addition to blocking or The Enhanced Calling Plan Outgoing allowing given call types provides administrators Enhanced and digit strings, with even greater degree of administrators have the control over outgoing calls following options for made from within their configuring the outgoing location. calling profile of their location. Administrators can choose from different types of call restrictions including: Location Calls from within the subscriber's location. Local Calls within the same geographic region. Toll Free calls to numbers beginning with 1, usually followed by 800, 877, or 888. Toll Chargeable calls within the same geographic region. International Chargeable calls to other countries. Operator Assisted Calls made with the chargeable assistance of an operator. Chargeable Directory Assistance Chargeable calls made to Directory Assistance such as 411 or 555-1212. Special Services I Calls to 700 numbers. These calls may or may not be chargeable. Special Services II (Reserved for system administrators discretion.) Premium Services I Chargeable calls to 900 numbers. Premium Services II Chargeable calls to 976 numbers. Casual 1010XXX
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