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Better Together Team Member Recognition

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Better Together Team Member Recognition Better Together Team Member Recognition FAQ’s (Applicable to Australian Team Members) ​ ​ Eligibility: 3 How do I know if I am eligible for a Better Together Team Recognition award? 3 What Better Together Thank You payment will I receive? 3 I was STI/MyIncentive eligible for only part of the year. Do I get a Better Together Team Recognition payment? 3 I was full time/part time for most of the year but am now casual. Which payment do I get? 4 I am leaving Woolworths before 1 July. Am I still eligible to receive the PlusCard Credits & Better Together Share Award? 4 I never received a SMS/text message or email, can I still get the PlusCard Credits &/or Better Together Share Award? 4 Where can I find the link to the Better Together Share Award? 4 Better Together PlusCard Credit: 4 What is a PlusCard credit? 4 When will I receive my PlusCard credit? 4 Do I have to use my PlusCard credit in one transaction? 4 How will I know how many PlusCard credits I have left to spend? 5 A: When finalising your transaction, the remaining balance will be reflected on your receipt. Please note that PlusCard credits are unable to be redeemed for online shopping transactions. 5 Will I see the value of the PlusCard credits I have spent on my receipt? 5 Do I have to spend my PlusCard Credit by a certain date? 5 Can I get my PlusCard Credit paid to me in cash? 5 The payment hasn’t been loaded against my PlusCard. Why? 5 I do not have a PlusCard. How do I get my PlusCard and PlusCard Credits? 5 I am leaving Woolworths, what will happen to the balance of my PlusCard Credits if I haven’t used the full amount? 5 Will the number of Rewards Points I earn on my shop be impacted if I use my PlusCard Credits to pay for the transaction? 5 Why can I not see my PlusCard Credits on my Rewards App/account? 6 Can I convert my PlusCard Credits to Rewards Points? 6 Better Together Share Award: 6 How do I know if I am eligible for the Better Together Share Award? 6 I am eligible for MyIncentive, why won’t I receive the Better Together Share Award? 6 I am Full Time/Part time but under the age of 18 Years. When will I receive my payment in lieu of the Better Together Share Award? 7 What is a Share? 7 I have elected to participate in the F21 Share Purchase Plan (SPP), can I do this and get the Share Award? 7 Can I cash out my shares now? 7 Why have you given me shares instead of cash? 7 How do I sell my shares? 7 Will I pay tax on the shares? 8 Can I buy more shares? 8 How do I access my share portfolio? 8 I can’t access my portfolio on the Link Market Services website? 8 What is the value of my shares? 8 I have been with Woolworths for less than a year - what is the value of my award? 8 I am a part time Team Member - what is the value of my award? 8 I am a part time team member - why are you not using my actual hours to calculate the value of shares to award me? 9 I have only become STI eligible recently - will I receive any shares? 9 What are dividends? 9 Will I receive dividends from my shares? 9 Do I need to pay tax on dividends? 9 I am under 18 years of age. Why am I getting a cash payment and not getting a Share Award? 9 I am a non-Australian resident for tax purposes. Why am I getting a cash payment and not getting a Share Award? 10 Better Together Extension of PlusCard for Casuals: 10 Who is eligible to have their PlusCard extended to 31st December? 10 MyIncentive: 10 What are the eligibility rules for MyIncentive this year? 10 How is the Business score applied to MyIncentive payments this year? 10 How does my end of year MyOutcome rating impact the MyIncentive payment I will receive? 11 What happens if my leader does not confirm my end of year MyOutcome rating? 11 How will my MyIncentive payment be calculated if I did not work the full year? 11 I was seconded into a role for part of the year, so will my MyIncentive payment take that into account? 11 I undertook a Short Term Relief for part of the year, so how does that impact the MyIncentive payment I will receive? 11 I am currently on a Performance Improvement Plan (PIP), so will I still receive a MyIncentive payment this year? 11 Recognition Share Plan (RSP): 11 What are the eligibility rules for RSP this year? 11 How will my RSP grant be managed this year? 12 BWS Profit Share 12 Eligibility: How do I know if I am eligible for a Better Together Team Recognition award? A: You are eligible if, you are a ​ ​ ❏ Full time, Part Time Team Member employed by the Woolworths Group prior to 1 March 2020 or a ❏ Casual Team Member employed prior to 1 March 2020 and worked at least 1 shift between 1 March 2020 and 30 April 2020 and ❏ Are not eligible for MyIncentive or any other incentive or commission plan during the current performance period; or - are eligible for MyIncentive for a portion of the current performance period (e.g., because of a secondment) and your MyIncentive award is less than or equal to $1,500 ❏ are Australian/New Zealand residents for tax purposes For clarity, this includes: - Permanent hourly rate Team Members - Jimmy Brings, Shorty’s, Prowine, Chapel Hill directly employed Team Members - Team Members on paid leave - Team Members who were asked not to come to work between 1 March and 30 April, including: - Vulnerable team members - ALH Team Members who were stood down What Better Together Thank You payment will I receive? A: Permanent full time Team Members employed prior to 1 March and who do not participate in ​ ​ ​ MyIncentive or any other incentive or commission plan, will receive up to $750 worth of shares, and this value will be prorated based on contracted hours for our part-time team. ​ ​ In addition,all Australian full time and part time Team Members who were employed prior to 1 ​ ​ ​ ​ March and who do not participate in MyIncentive or any other incentive or commission plan, will also receive $250 in Team Member PlusCard credits. Australian Casual Team Members employed prior to 1 March will receive $100 in PlusCard Credits. ​ ​ ​ Casual Team Members in Australia who have joined us on or after 1 March to assist in helping us ​ ​ ​ navigate the COVID demand surge will be able to keep their Team Discount until the end of December of this year, irrespective of whether they stay with the Group or not. Team Member discount of 10% in Supermarkets, Metro and BWS, and 20% discount on apparel and footwear in Big W, applicable to all PlusCard holders will continue until 31 July. _________________________________________________________________________________ I was STI/MyIncentive eligible for only part of the year. Do I get a Better Together Team Recognition payment? A: If you were eligible for MyIncentive for a portion of the current performance period (e.g., because of ​ a secondment) and your MyIncentive award is less than or equal to $1,500, you will be eligible for the ​ ​ Team Recognition payment. I was full time/part time for most of the year but am now casual. Which payment do I get? A: Your Team Recognition payment is based on your employment status as at 29 February 2020, so ​ you will receive $100 PlusCard credits as a casual Team Member. I am leaving Woolworths before 1 July. Am I still eligible to receive the PlusCard Credits & Better Together Share Award? A: To be eligible for the Team Recognition payment and/or Share offer you need to be actively ​ employed by Woolworths Group on the date of 1 July 2020. I never received a SMS/text message or email, can I still get the PlusCard Credits &/or Better Together Share Award? A: Yes, if you meet the eligibility criteria you are still entitled to the Team Recognition payment. Text ​ messages were sent to the mobile phone number recorded in SuccessFactors (or provided by your C&P team for non SuccessFactors Team Members). Please ensure that you update your personal contact information in SuccessFactors (or appropriate pay office) so that we can continue to communicate with you about your offers and entitlements. Where can I find the link to the Better Together Share Award? A: The link to view your Better Together Share Award will be available from 10 June and will be ​ added here at this time. Better Together PlusCard Credit: What is a PlusCard credit? A: A PlusCard credit is like receiving a gift card. The value is loaded onto your PlusCard and you can ​ ​ ​ choose to use this credit like cash when you shop in store at our Woolworths Supermarkets, Woolworths Metro, Big W and BWS (excluding NT) stores. *PlusCard credits are unable to be redeemed online. When will I receive my PlusCard credit? A: Your PlusCard credits will be applied to your card on 1 July 2020 ​ Do I have to use my PlusCard credit in one transaction? A: No. You can choose to spend your PlusCard credit in smaller amounts. When you choose to use ​ your credit the total of your credits will be applied against the transaction value.You will be unable to apply only a partial payment.
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