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View Annual Report CONTENTS Chairman’s Report 10 Managing Director’s Report 12 Key financial highlights for the 2013 financial year 13 The results in brief 14 Business performance 16 Food, Liquor and Petrol 18 BIG W 27 Hotels 31 Home Improvement 33 Discontinued operations 36 Overheads, expenses and balance sheet 36 Capital management 37 Defined plans to continue space roll-out 39 Outlook 39 Material business risks 40 Footnotes for Managing Director's Report 41 Board of Directors 42 Management Board 46 Directors’ Statutory Report 47 Remuneration Report 50 Auditor’s Independence Declaration 79 Corporate Governance Statement 80 Financial Report to Shareholders 94 Shareholder Information 189 EARNINGS BEFORE INTEREST AND TAX* DIVIDENDS PER SHARE ––––––––––––––––––––––––– –––––––––––––––– AUSTRALIAN FOOD AND LIQUOR 6.7% PETROL 6.2% % NEW ZEALAND SUPERMARKETS (IN NZD) 3.5 % BIG W 5.5% 5.6 HOTELS 32.2% % TOTAL GROUP (CONTINUING OPERATIONS) 7.2 FULLY FRANKED *Before significant items on a normalised 52 week basis DIVIDENDS PER SHARE –––––––––––––––– 133¢ www.woolworthslimited.com.au WOOLWORTHS LIMITED ABN 88 000 014 675 Our 2013 Corporate Responsibility Report will be published in November. The report will be available on our website. –––– ––––Our STRATEGIC PRIORITIES –––––––––––––––––––––– ARE !"#$%"&$'( sustainable )&*+$, (&*-,. –––with ––– SOLID FOUNDATIONS LAID FOR THE FUTURE –––––––––––––––––––––––––––– GROUP SALES TOTAL GROUP NPAT –––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––––––––––––– (FROM CONTINUING OPERATIONS) (FROM CONTINUING OPERATIONS AND BEFORE SIGNIFICANT ITEMS)2 % %1 % % %1 –––or –––or 6.8 ––– 4.8 24.4 8.0 ––– 6.1 GROUP SALES TOTAL GROUP NPAT –––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––––––––––––– (FROM CONTINUING OPERATIONS) (FROM CONTINUING OPERATIONS AND BEFORE SIGNIFICANT ITEMS)2 $58.5B $2,259.4M $2,353.9M 1 Full year sales and NPAT growth has been adjusted to remove the 53rd week in the 2013 financial year 2 Refer to page 41 for more information relating to significant items ! EGIC PRI AT OR R IT T Y S '() –– 1 EXTEND –––––– #"/!"&0.$) –– ––in Food ––––and !"#$%*& –––– " PRIORITY PROGRESS MORE TO DO • CONTINUE TO INCREASE q We are increasing q Further Fresh supply momentum in Food and chain improvements MOMENTUM IN FOOD Liquor with increased AND LIQUOR growth in comparable q Continue to build sales, EBIT, volumes, growth momentum • CONTINUE TO LEAD market share and space in packaged goods ON VALUE q Launched ‘More Savings q Further develop • DRIVE MARKET SHARE Every Day’ in May 2013 and enhance our GROWTH IN FRESH and demonstrated our marketing driven by commitment to lead on customer insights value by lowering average • BE THE LEADING LIQUOR Continue price prices by 2.9% in FY13 q DESTINATION BOTH leadership driven by IN-STORE AND ONLINE q Driving Fresh market ‘More Savings Every Day’ share growth with communication significant improvements • CONTINUE NEW ZEALAND Continue to grow made in our range, q MARKET SHARE GROWTH multi-option Food quality and freshness and Liquor offer Rebranded 475 q Next stage of New Woolworths Liquor sites q Zealand Supermarkets to BWS sites in FY13 growth strategy q Continued to expand our in progress direct and online offer in Food, through Woolworths and Countdown and in Liquor through Dan Murphy’s, Langton’s and Cellarmasters q Delivered market share growth in New Zealand in a difficult trading environment EGIC PRI AT OR R IT T Y S '() –– 4 ACT ON OUR PORTFOLIO –––––––––––––––––– –––to ––– 2/3$2$0"* shareholder value PRIORITY PROGRESS MORE TO DO • CONTINUED FOCUS ON q Creation of Shopping q Continue to develop bar, Centres Australasia food and entertainment CAPITAL MANAGEMENT AND (SCA) Property Group, offer in Hotels and PROPERTY DIVESTMENT facilitating a $0.5 billion implement voluntary return to shareholders pre-commitment prior to • CONTINUE TO and the sale of property legislative requirements OPERATE AUSTRALIA’S independently valued at $1.4 billion q Complete strategic BEST AND MOST repositioning of BIG W RESPONSIBLE HOTELS q Our Hotels business customer offer acquired a further • EVOLVE THE BIG W 34 hotels during the year CUSTOMER OFFER 2/3$2$0" q Commencement of • EXIT FROM THE CONSUMER gaming pre-commitment ELECTRONICS BUSINESSES rollout in line with our commitment to be Australia’s most shareholder value responsible hotel and gaming operator q BIG W category evolution is underway with a focus on categories of higher customer importance q Divestment of Dick Smith Australia and New Zealand in November 2012 and India Consumer Electronics in October 2012 EGIC PRI AT OR R IT T Y S '() –– 7 MAINTAIN OUR –––––––––––– ––––of Track–––– Record 56$#!$'( '"- (&*-,. businesses PRIORITY PROGRESS MORE TO DO • GROWING OUR LEADERSHIP q Increased online sales from q Complete rollout of continuing operations click and collect service AS THE LARGEST AUSTRALIAN by 42%. On track to deliver AND NEW ZEALAND DOMESTIC more than $1 billion of q Continue with the ONLINE RETAILER online sales in FY14 development and rollout of the Masters Home • BUILD AUSTRALIA’S BEST q Dan Murphy’s awarded Improvement business Online Retailer of the providing customers HOME IMPROVEMENT OFFER Year and Masters awarded with choice and market Best New Online Retailer leading offers • ACQUISITION OF EZIBUY at the recent Online Retail Industry Awards (ORIAs) q Continue to consider domestic and international q More than 90% of growth opportunities Australian households have access to Woolworths Supermarkets online offer q Innovation to help customers continued with 3.2 million Woolworths Group apps downloaded q 31 Masters stores trading with 18 planned for FY14. Positive response from customers on range and price. Building a long term profit contributor for the Group q Acquisition of EziBuy a leading direct retailer of apparel and homewares in Australia and New Zealand will act as a launch pad for our next phase of growth EGIC PRI AT OR R IT T Y S '() –– 8 PUT IN PLACE THE –––––––––––––– "'/5#"&0 FOR A ––––– '"- "&/ ––––of –––– growth PRIORITY PROGRESS MORE TO DO • CONTINUE TO DELIVER q Acquired a 50% stake q Focus on evolving our in Quantium, Australia’s world class supply chain COST LEADERSHIP leading data–driven and replenishment THROUGH BUILDING ON strategy business improvements across OUR WORLD CLASS SUPPLY delivering unrivalled our business CHAIN AND DRIVING customer insights that will deliver market q Leverage customer EFFICIENCIES IN STORES leading offers data to drive sales growth and loyalty • USE CUSTOMER INSIGHTS q Major investment TO IMPROVE OUR OFFER in Hoxton Park DC q Continued productivity delivering efficiencies improvement programs • ASSEMBLE A WORLD to our BIG W and Home to continue to reduce costs CLASS RETAIL TEAM Improvement businesses. Commenced the planning and implementation of the next generation of '"- "&/ capability enhancements q Continued to deliver significant cost reductions in our Food and Liquor businesses with more planned in FY14 q Continued to blend the best local and growth international talent at all levels of the organisation CHAIRMAN’S REPORT ––––––––––––––– On behalf of the Board and management team I am pleased to present to shareholders our detailed financial year 2013 reports. The 2013 financial result delivered by the Company is a solid one and I believe that Woolworths is well placed to continue to reward both its shareholders and its customers into the future. FINANCIAL RESULTS Group net profit after tax was $2.26 billion, up 24.4%. Net profit after tax from continuing operations before significant items increased 8.0% on the previous year (6.1% on a normalised 52 week basis) to $2.35 billion on total Group sales from continuing operations of $58.5 billion, up 6.8% on the previous year (4.8% on a normalised 52 week basis). The result reflects the underlying strength and resilience of each of the businesses and an ability to deliver solid results against a backdrop of broader economic and market uncertainty that prevailed throughout the year. It is particularly pleasing that all established divisions returned a positive earnings result and that good progress has been made on initiatives to deliver sustainable, profitable growth into the future. DIVIDENDS RALPH GRAHAM WATERS The Board has announced a 5.6% increase in dividends ––––––––––––––––––––––––––––– per share to 133 cents for the 2013 financial year, up from 126 cents last year. In total, $2.2 billion was returned to shareholders in 2013, including $0.5 billion from the divestment of the SCA Property Group. RESULTS EPS (CENTS) DIVIDENDS PER SHARE (CENTS) (FROM CONTINUING OPERATIONS BEFORE SIGNIFICANT ITEMS)1 FY09 150.7 FY09 104 FY10 164.0 FY10 115 FY11 174.6 FY11 122 FY12 178.3 FY12 126 FY13 190.2 FY13 133 1 Refer page 41 for details of significant items !# WOOLWORTHS LIMITED Annual Report 2013 YOUR BOARD Sir Roderick Deane and Mr John Astbury retired from "It is particularly the Board on 31 August 2013. Mr Astbury will remain as a Director of the Home Improvement joint venture company, pleasing that all Hydrox Holdings Pty Ltd. established divisions The retirements were part of the Board succession process and had enabled a suitable transition period following the returned a positive appointment of three Directors in January 2012. earnings result and I would like to recognise the long term contributions made by Sir Roderick Deane and Mr Astbury during a period that good progress of significant growth, transformation and financial success for the Company. has been
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