microsoft store will not let me download apps Store doesn't launch. If you're having trouble launching , here are some things to try: Check for connection problems and make sure that you're signed in with a . Make sure Windows has the latest update: Select Start , then select > Update & Security > > Check for Updates . Note: If your version is lower than 15063, you’ll need to update Windows or go to www.microsoft.com/store. To check your Windows version, look here for OS Build. Check your time and location settings: Select Start , then select Settings > Time & Language. Select Date & time to verify your time settings and select Region to check your location. These settings need to show your current location and time zone. Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe , and then select OK . Note : A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically. Still can't open Microsoft Store? Send us feedback. Select Start , then select , and then do one of the following on the Home page to provide your feedback: Select Report a problem and then follow the directions. Type your problem or suggestion in the Search feedback box at the top, select the search icon, select the Add new feedback button, and then follow the directions. You can also review or upvote existing feedback similar to yours. How to Fix Microsoft Store Downloading Problems. This article was written by Jack Lloyd. Jack Lloyd is a Technology Writer and Editor for wikiHow. He has over two years of experience writing and editing technology-related articles. He is technology enthusiast and an English teacher. This article has been viewed 326,190 times. If your Windows computer's "Store" app isn't properly downloading your apps, you have a few different solutions at your disposal, from changing your computer's date and time settings to resetting your store's cache. Why i cant install apps that are not from the microsoft store? Also check if the Store works in another user account. Press + R Type: wsreset.exe Hit Enter. Do this a couple times then try launching the Store again. Your Antivirus might be interfering with the Store, try disabling it 'temporarily' to see if it launches. Check Windows Update and install the latest updates. Sometimes Microsoft releases infrastructure fixes for the Store through Windows Update. You can also try resetting the store app using the following instructions: If that does not work, try resetting the distribution folder: Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the - Windows key + A. 1. Open Start, type: CMD Right click CMD Click Run as administrator. Windows 10 Store won't download apps. This is a known issue for the past few days. Just simply sign out then back in, click the top right profile picture in the window, click your account, click Sign out then back in. Let me know if you have any additional questions or a followthrough. Good luck. Report abuse. 40 found this reply helpful. Was this reply helpful? Sorry this didn't help. Great! Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this reply? Thanks for your feedback. Please try these options one by one and check after each option. (The first step usually solves the problem) 1. Open MS Store > Click on your profile picture on top right and sign-out. Then sign-in again. 2. Run Windows App Troubleshooter Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter. 3. Reset Windows Store through Command Prompt Type cmd in box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer. 4. Re-register All Store apps Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following from below and right click in Powrshell to paste ? Enter > Restart your computer Get-AppXPackage -AllUsers | Foreach. 5. Uninstall & Reinstall Store Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter. Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage. Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer. Get-AppxPackage -allusers *WindowsStore* | Foreach. Let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem. Report abuse. 60 people found this reply helpful. Was this reply helpful? Sorry this didn't help. Great! Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this reply? Thanks for your feedback. First, try signing out of the Microsoft Store. Click your Profile picture at the top right, click your account then sign out. Restart your computer, launch the Microsoft Store app, sign in again, then attempt downloading again. Other things you can try. Start by running the Windows Store Apps troubleshooter. Open Start > Settings > Update & security > Troubleshoot Scroll down to the bottom Click Windows Store Apps. Click Run the troubleshooter. When complete try opening the Store again. Also check if the Store works in another user account. Press Windows key + R Type: wsreset.exe Hit Enter. Do this a couple times then try launching the Store again. Your Antivirus might be interfering with the Store, try disabling it 'temporarily' to see if it launches. Check Windows Update and install the latest updates. Sometimes Microsoft releases infrastructure fixes for the Store through Windows Update. You can also try resetting the store app using the following instructions: Reinstall the Store: Press Windows key + X Click Windows PowerShell (Admin) At the command prompt, type the following then hit Enter: Get-AppXPackage *WindowsStore* -AllUsers | Foreach. If that does not work, try resetting the folder: Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center - Windows key + A. 1. Open Start, type: CMD Right click CMD Click Run as administrator. Type each of the following then hit Enter. taskkill /F /FI "SERVICES eq wuauserv" (do this multiple times) net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old rmdir C:\Windows\SoftwareDistribution\DataStore rmdir C:\Windows\SoftwareDistribution\Download. If that does not work. 1. Open Start, type: CMD Right click CMD Click Run as administrator. Windows appstore won't let me dowload apps or games. I'm not sure if it's because I set up my windows 10 pc with a gmail account but the windows will not let me download any apps or games. It won't even give me the option of installing all it does is show it's loading. Also it won't let me update any apps. So if anyone has any tips or can help me then that would be awesome! Subscribe Subscribe to RSS feed. Report abuse. Thank you visiting Microsoft Community. As I have understood, you are experiencing issue with Windows app store won’t let you download apps or games on the system. I certainly understand your concern. In order to understand the issue more clearly, I would request you to kindly provide me with the following information. Are you getting any error message? If yes, what is the exact error message along with the error code? Does this issue occurs only with specific apps and games or with all the apps and games on the system? I would suggest you to try the methods mentioned below and check if that helps. Method 1: To diagnose the problem whether any third party program or application is causing the conflict, I would suggest you to try “clean boot” and check if it helps. Placing your system in “Clean Boot” state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot. If the issue does not occur in “Clean Boot” , then you may determine which application/service on the computer is causing this issue. This can be done by following the instructions for “.1 and Windows 8” given in the section “How to determine what is causing the problem by performing a Clean Boot” from the same given link. Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting. The above steps holds good for Windows 10 as well. If the issue persists, follow method 2. Method 2: I would suggest you to refer to the article given below and check if that helps. Apps & Store. Note: Please refer to the section: “Run the troubleshooter for Windows app” from the above given link. If the issue persists, follow method 3. Method 3: How to use the tool to repair missing or corrupted system files , please follow the steps in the link provided below. Note: System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system files and to repair missing or corrupted system files in Windows 8.1 or Windows 8. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. The above steps holds good for Windows 10 as well. I hope this information is helpful. Please do let us know if you need any further assistance, we will be glad to assist you.