Symantec™ Ghost Solution Suite 3.3 User Guide Symantec™ Ghost Solution Suite User Guide
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Symantec™ Ghost Solution Suite 3.3 User Guide Symantec™ Ghost Solution Suite User Guide Legal Notice Copyright © 2018 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo and Altiris and any Symantec or Altiris trademarks are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This Symantec product may contain third party software for which Symantec is required to provide attribution to the third party (“Third Party Programs”). Some of the Third Party Programs are available under open source or free software licenses. The License Agreement accompanying the Software does not alter any rights or obligations you may have under those open source or free software licenses. Please see the Third Party Legal Notice Appendix to this Documentation or TPIP ReadMe File accompanying this Symantec product for more information on the Third Party Programs. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any. THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE. The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 "Commercial Computer Software - Restricted Rights" and DFARS 227.7202, et seq. "Commercial Computer Software and Commercial Computer Software Documentation," as applicable, and any successor regulations, whether delivered by Symantec as on premises or hosted services. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement. Symantec Corporation 350 Ellis Street Mountain View, CA 94043 https://www.symantec.com Symantec Support All support services will be delivered in accordance with your support agreement and the then-current Enterprise Technical Support policy. Knowledge Base Articles and Symantec Connect Before you contact Technical Support, you can find free content in our online Knowledge Base, which includes troubleshooting articles, how-to articles, alerts, and product manuals. In the search box of the following URL, type the name of your product: https://support.symantec.com Access our blogs and online forums to engage with other customers, partners, and Symantec employees on a wide range of topics at the following URL: https://www.symantec.com/connect Technical Support and Enterprise Customer Support Symantec Support maintains support centers globally 24 hours a day, 7 days a week. Technical Support’s primary role is to respond to specific queries about product features and functionality. Enterprise Customer Support assists with non-technical questions, such as license activation, software version upgrades, product access, and renewals. For Symantec Support terms, conditions, policies, and other support information, see: https://entced.symantec.com/default/ent/supportref To contact Symantec Support, see: https://support.symantec.com/en_US/contact-support.html Contents Symantec Support .............................................................................................. 4 Chapter 1 Introduction to Symantec Ghost Solution Suite .......................................................................................... 10 Introduction to Symantec Ghost Solution Suite ................................... 10 Features of Ghost Solution Suite ..................................................... 12 Managing from the Ghost Solution Suite console .......................... 13 Managing computers .................................................................... 13 Building and scheduling deployment jobs .......................................... 15 Imaging ...................................................................................... 17 Migrating computers ..................................................................... 17 Deploying and managing servers ..................................................... 17 Get started .................................................................................. 18 Chapter 2 Installing Ghost Solution Suite Server ............................ 19 Installing Ghost Solution Suite Server ............................................... 19 Silent Install ................................................................................ 20 Platform Support for Ghost Solution Suite 3.x ..................................... 22 Installing the Ghost Standard tools from the installer ............................ 22 Browsing to the Ghost Recovery kit .................................................. 23 Ghost Solution Suite Server components .......................................... 24 Ghost Solution Suite Console ................................................... 25 Ghost Solution Suite Server ..................................................... 25 Deployment Share or eXpress Share ........................................ 27 PXE server ........................................................................... 28 System requirements for installing Ghost Solution Suite ....................... 30 Simple install for Ghost Solution Suite Server ..................................... 35 Custom install for Ghost Solution Suite Server .................................... 37 Thin client install .......................................................................... 40 Component install ......................................................................... 42 Installing Ghost Solution Suite Agents .............................................. 46 Client connectivity and network adapters .................................... 46 Installing the Ghost Solution Suite agent ..................................... 47 Remote agent installer ............................................................ 47 Installing Ghost Solution Suite agent for Windows ......................... 49 Contents 6 Scripted installation of Ghost Solution Suite agent ........................ 50 Installing Ghost Solution Suite agent on Linux .............................. 53 Installing Ghost Solution Suite agent on Mac computers ................ 54 Installing the automation agent ................................................. 56 Installation help ..................................................................... 56 Chapter 3 Managing from the Ghost Solution Suite Console ............................................................................ 61 Managing from the Ghost Solution Suite Console ................................ 61 Ghost Solution Suite Console basics .......................................... 62 Thin client view of the Ghost Solution Suite Console ..................... 62 Computer filters and job conditions ............................................ 73 General options ..................................................................... 74 Global options ....................................................................... 75 Task password options ............................................................ 76 Domain accounts options ......................................................... 77 Agent settings options ............................................................. 77 Custom data sources options ................................................... 77 Security in Ghost Solution Suite ................................................ 78 Groups ................................................................................ 81 Rights .................................................................................. 82 Restricting the number of computers .......................................... 84 Setting permissions ................................................................ 84 Connecting to another Ghost Solution Suite server ....................... 85 Rejected computers in Ghost Solution Suite ................................ 86 Refresh Ghost Solution Suite .................................................... 86 Chapter 4 Managing Computers ......................................................... 88 Managing computers .................................................................... 88 Viewing computer details ............................................................... 90 Adding new computers .................................................................. 92 Creating a new computer account ............................................. 93 Importing new computers from a text file ..................................... 95 Computer configuration properties ................................................... 96 General configuration settings .................................................. 97 Microsoft networking