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Administrator’s Guide Servers Alive 4.1 Woodstone® bvba i Contents Chapter 1 Quick Start Guide 1 Installation ....................................................................................................................................................2 Getting Started in the Main Window ............................................................................................................6 Technical Support .......................................................................................................................................11 What’s New? ...............................................................................................................................................12 Chapter 2 File Menu 17 Setup Dialog Box (Main Window) .............................................................................................................18 Alerts ...............................................................................................................................................19 Logging............................................................................................................................................53 Output..............................................................................................................................................72 General ............................................................................................................................................91 Built-in Servers..............................................................................................................................102 Check Settings ...............................................................................................................................113 Chapter 3 Edit Menu 117 Find...........................................................................................................................................................118 New Entry.................................................................................................................................................119 General ..........................................................................................................................................120 Check.............................................................................................................................................122 Alert...............................................................................................................................................158 Output............................................................................................................................................195 Schedule.........................................................................................................................................197 New Entry Based On . ..........................................................................................................................198 Import Hosts .............................................................................................................................................199 Entry .........................................................................................................................................................200 Delete........................................................................................................................................................201 Delete All..................................................................................................................................................201 Global Change (Replace)..........................................................................................................................202 Changes Wizard........................................................................................................................................203 What ..............................................................................................................................................204 Select Entries .................................................................................................................................206 People .......................................................................................................................................................207 Person ............................................................................................................................................208 SMTP.............................................................................................................................................210 Pager ..............................................................................................................................................212 ICQ ................................................................................................................................................214 MSN ..............................................................................................................................................216 On Call...........................................................................................................................................218 AIM ...............................................................................................................................................220 Teams........................................................................................................................................................222 People and Teams Example ......................................................................................................................224 Protocols ...................................................................................................................................................227 TCP................................................................................................................................................228 UDP ...............................................................................................................................................231 DNS Query ....................................................................................................................................235 Radius............................................................................................................................................237 ii Contents Chapter 4 Register, View, and Help Menus 239 Register Menu...........................................................................................................................................239 View Menu ...............................................................................................................................................240 Help Menu ................................................................................................................................................240 Chapter 5 External Checks: Error Level 241 Chapter 6 External Check Samples: COM-based Checks 243 COM ODBC (ODBC Query Addon)........................................................................................................245 Remote DF COM (*NIX Diskspace Check).............................................................................................246 Remote PS COM (*NIX Process Check)..................................................................................................248 FileSize Check ..........................................................................................................................................250 Notes Check (NotesDB Check) ................................................................................................................252 SMTP2POP3 COM (Mailflow Check) .....................................................................................................254 FileFirstLine Check ..................................................................................................................................257 Index 259 1 Quick Start Guide Chapter 1 Welcome to Servers Alive, the award winning monitoring tool from Woodstone bvba. Servers Alive is designed to monitor many different types of servers and services from a central location and report their status. Servers Alive supports many generalized tests applicable to servers of all types, along with specialized tests for certain types of services. When Servers Alive detects that a server or service has become unavailable, Servers Alive can report this condition in a variety of ways. The software can even take care of the problem without any human interaction. Servers Alive is used all over the world by companies in all types of businesses, from computer to legal, military to government. The companies rely on the software to monitor their mission critical servers. Servers Alive is a compact and inexpensive tool, but it packs a lot of punch. It has a feature set that compares favorably with the most popular monitoring packages available, but sells for a fraction of the cost. You can register the product and then you can check up to 1000 entries with the Standard edition and up to 5000 with the Enterprise edition. We’re sure you’ll enjoy your experience with Servers Alive. As such, we offer the product free to those who only wish to monitor ten or less servers or services. We’re confident you’ll see the incredible worth you can get out of this amazing product! In