Oregon Cascades West Council of Governments District 4 Serving Linn, Benton, and Lincoln Counties Area Plan: January 1, 2017 – December 31, 2020 AREA AGENCY ON AGING AND DISABILITY SERVICES LINN, BENTON, AND LINCOLN COUNTIES FRED ABOUSLEMAN DAVE TOLER OCWCOG Executive Director Senior and Disability Services Director Special Acknowledgements Disability Services Advisory Council Senior Services Advisory Council Table of Contents Section A – Area Agency Planning and Priorities ................................................. 5 A-1 Introduction .......................................................................................................... 5 A-2 Mission, Vision, Values ........................................................................................ 8 A-3 Planning and Review Process ............................................................................. 9 A-4 Prioritization of Discretionary Funding .............................................................. 10 A-5 Conclusion ........................................................................................................ 13 Section B – Planning and Service Area Profile.................................................... 14 B-1 Population Profile ............................................................................................... 14 B-2 Target Population .............................................................................................. 18 B-3 AAA Administration and Services ...................................................................... 21 B-4 Community Services Not Provided by the AAA ................................................. 27 Section C – Issue Areas, Goals, and Objectives ................................................. 30 C-1 Local Issue Areas, OAA and Statewide Issue Areas ......................................... 30 1. Family Caregiver ....................................................................................... 30 2. Information and Assistance Services and ADRC ....................................... 36 3. Elder Rights and Legal Assistance ............................................................ 43 4. Health Promotions ..................................................................................... 46 5. Native American Elders ............................................................................. 51 6. Nutrition Services ...................................................................................... 53 Section D – OAA/OPI Service and Method of Service Delivery .......................... 60 D-1 Administration of Oregon Project Independence (OPI) ...................................... 60 D-2 Services Provided to OAA and/or OPI Consumers ............................................ 64 Section E – Area Plan Budget ............................................................................... 71 Appendices ............................................................................................................. 77 A Organization Charts .............................................................................................. 78 B Advisory Councils and Governing Body ................................................................ 81 C Public Process ...................................................................................................... 83 2014 Consumer Survey Report ..................................................................... 84 2016 Community Partner Survey ................................................................. 125 2016 Area Plan Meeting Minutes ................................................................. 137 2016 Focus Group Questions ...................................................................... 142 Older Americans Act Area Plan 2017 – 2020: Section A Page 3 2016 Area Focus Group Notes ..................................................................... 143 D Report on Accomplishments from 2013-2017 Area Plan Update ....................... 147 E Emergency Preparedness Plans ........................................................................ 150 OCWCOG COOP and Emergency Protocol ................................................ 152 Linn Benton Vulnerable Populations Emergency Plan ................................ 182 F List of Designated Focal Points ........................................................................... 209 G OPI Policies and Procedures .............................................................................. 210 H Partner Memorandums of Understanding ........................................................... 213 I Statement of Assurances and Verification of Intent .............................................. 214 Attachment A .......................................................................................................... 215 Older Americans Act Area Plan 2017 – 2020: Table of Contents Page 4 Section A: Area Agency Planning and Priorities A-1 Introduction Oregon Cascades West Council of Governments (OCWCOG) Senior and Disability Services (SDS) is the designated Area Agency on Aging (AAA) and the designated Type B Transfer organization for the Oregon Department of Human Services (DHS) administering the Supplemental Nutrition Assistance Program (SNAP), Oregon Health Plan (OHP), and Long-Term Services and Supports (LTSS) programs for Linn, Benton, and Lincoln Counties. The organization also staffs the Benton County Veteran Services Office on behalf of the County. OCWCOG is a voluntary intergovernmental entity of 21 cities, three counties, the Confederated Tribes of the Siletz Indians, and a port district. Geographically, OCWCOG spans from the crest of the Cascade Range to the Pacific Ocean and includes all of Linn, Benton, and Lincoln Counties. OCWCOG, on behalf of its member governments, carries out a variety of local, state, and federal programs. SDS provides or administers a wide range of services through the Older Americans Act (OAA) funds, Oregon Project Independence (OPI) funds, Medicaid Program Administration funds, and a variety of services operated or enhanced through grants and fundraising activities. All of our services and programs are focused on serving our Region’s older adult population, adults with long-term physical disabilities, and veterans. Our Region has two population centers of over 50,000 residents, while the U.S Department of Housing and Urban Development (HUD) designates two of the three counties in our Region as rural, Lincoln and Linn. A major priority for SDS is to ensure that more rural residents can access the services they need to live as independently as they choose. Through its Meals on Wheels program, SDS administers eleven meal sites throughout the Region, with most of these meal sites located in very rural communities. SDS takes a holistic approach to serving the Region. Strong partnerships with the regional Coordinated Care Organization (CCO), Intercommunity Health Network (IHN), the county health departments, Samaritan Health Services, and several local nonprofits are critical to achieving this approach. SDS is a member of the IHN Regional Planning Council (RPC) as well as the RPC’s Management Group. The RPC is an advisory panel representing key partners for the CCO in the Region. SDS is contracted by the RPC to coordinate the Citizens Advisory Council for IHN. Older Americans Act Area Plan 2017 – 2020: Section A Page 5 OCWCOG works closely with Samaritan Health services through the Hospital to Home Program (H2H) to ensure that individuals discharging from hospitals or rehabilitation centers have a smoother transition back home or into another community setting. OCWCOG is also involved with the LTSS provider community. Staff work with licensed facilities, community-based agencies providing supportive services, and an in-home provider network to assist in delivering the highest quality services to our citizens. SDS is committed to ensuring that consumers and the public play a meaningful role in helping to determine the service priorities for the Region, as well as a strong advocacy role in the Region and the State. Over the last three years, SDS has dedicated staff toward the recruitment, retention, and support of the OCWCOG Disability Services Advisory Council (DSAC) and Senior Services Advisory Council (SSAC). Both Advisory Councils have played a key role in developing this OAA’s Area Plan 2017-2020’s agency partner survey and helped define program priorities for SDS. The Advisory Councils have also led a successful effort in establishing a closer partnership with the Confederated Tribes of Siletz. In order to ensure that SDS can serve the entire Region effectively, SDS has three offices within Linn, Benton, and Lincoln Counties. All offices provide full access for persons with disabilities. Albany Senior and Disability Services 1400 Queen Avenue SE, Suite 206 Albany, OR 97322 541-967-8630 Voice and ADRC 800-638-0510 Toll free 541-924-8402 TTY 541-812-2581 Fax Corvallis Senior and Disability Services and Veterans Services 301 SW 4th Street Corvallis, OR 97333 541-758-1595 Voice 800-508-1698 Toll free 541-758-3126 TTY 541-758-3127 Fax Toledo Senior and Disability Services 203 North Main Street Toledo, OR 97391 541-336-2289 Voice and ADRC 800-282-6194 Toll free 541-336-8103 TTY 541-336-1447 Fax Older Americans Act Area Plan 2017 – 2020: Section A Page 6 Our offices provide information and/or services to all adults aged 60 and older, and people with disabilities under the age of 65. SDS office structure and procedures are consistent