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Introduction Corporate Services Cont. Land Management & Enviro Services Cont. Chair Report 2 Information & Communication 20 Capital Works Program 32 Chief Executive Officer’s Report 3-4 Emergency Management 21 Property Management & Development 33-34 Board Members 5-6 Legislative Compliance 23-24 Utilities About the Resort Risk Management Potable Water 35 Our History 7 Risk Management 22 Wastewater 36 Our Vision & Our Mission 8 Landfill, Litter Reduction & Solid Waste 37 Our Strategy 9 Nature & Scope of Activities 10 Public Access, Safety & Education Business Undertakings Extraordinary Events 11-12 Ski Patrol & Skier Safety 25-27 Financial Summary 13 Snow Play & Cross Country 27-28 Business & Product Development 38-39 Key Performance Indicators’ 14-16 Transit Operations 29-30 Gas Operations & Alpine Nursery 40 Corporate Services Land Management & Enviro Services Financial Statements 41-57 Our Workforce & Development 17-18 Environment Stewardship 31 Disclosure Index 58 Organisational Structure 19 Geotech Works Program 31 In accordance with Financial Management act 1994, we are pleased to present the Mount Hotham Resort Management Board’s Annual Report for the year ending 31st October 2013. Deborah Spring Jim Atteridge Chairperson Chief Executive Officer Mount Hotham Resort Mount Hotham Resort Management Board Management Board 20 December 2013 20 December 2013 Chair’s Report Chair’s Chair’s Report Welcome to the Mount Hotham Alpine Resort Management Board Annual Report for the 2012-13. On behalf of the Board I am pleased to provide you with the Chair’s report for this year. I am delighted to be newly appointed as happy to extend a warm welcome to Board Members attended the annual the Chair of Mt Hotham Resort Peter Hagenauer as the newest Board Hotham Ski Association (HSA) opening Management Board. I look forward to Member. weekend function in June 2013 at The working closely with Management, staff, General Store. We thank them for their stakeholders and businesses who ensure I would like to farewell outgoing Board hospitality. Mt Hotham is an exciting and fresh place member, Debbie Goodin who was our to visit. Board Deputy Chair and Audit & Risk Chairperson. Debbie resigned from the Acknowledgements Board on 27th April 2013 and I would Thank you for your contributions and Operations like to thank her for her contributions. feedback over the past year. The Board Dry conditions over the 2012-2013 appreciates the time and effort our community has taken to provide us with summer brought challenges to Mt Hotham Board Undertakings and the surrounding areas with the this vital information. Hotham continues to The draft Mt Hotham Strategic shine as a reflection of your support. Harrietville/Feathertop Fire impacting us Management Plan 2013-2018 was for 6 nervous weeks. Mt Hotham staff & released for public consultation with one community, CFA and Department of I acknowledge the contributions and workshop held in Melbourne and four on services of both the former and current Environment & Primary Industries (DEPI) Mt Hotham. An invitation for submissions crews worked hard to defend the Board members over the past year. My was also extended to the general public. fellow Board Members are driven and mountain and have been praised for their We had a fantastic response with our efforts. Their determination and willpower focused on getting the job done. Working stakeholders and community showing with them is a pleasure. ensured that the Resort saw no loss of the enthusiasm they hold for our infrastructure or life. mountain. I would sincerely like to thank our CEO, Jim Atteridge whose dedication to the While disappointing snow falls were Our Community experienced this season, this didn’t hinder Resort is steadfast. His management Without our community, we would not the positive outlook of our staff and team and the staff of the Mt Hotham have the strong sense of ownership, guests and ensured our visitors enjoyed Alpine Resort Management Board I praise which is prevalent on the mountain their visit to our resort. Unfortunately, for their constant enthusiasm, throughout the year. In particular, lower visitor numbers produced a commitment and devoted service ongoing communication with disappointing financial result. throughout the whole year. This stakeholders ensures we have a commitment is unrelenting, no matter constructive dialogue as to how we can Winter 2013 was the third year of our what is dealt to them. provide a mutually beneficial future for innovative on-line resort entry system, the Hotham resort. which this year was adopted by Mt Baw Baw Alpine Resort. The advanced system Our Annual Stakeholders meeting was allows guests to save time by pre- held at Holmesglen Conference Centre purchasing resort entry allowing them in Melbourne on 30th April 2013. The more time to enjoy the snow. briefing shared information about the Management’s undertakings for the prior Board Appointments year and future plans for the Resort. This Deborah Spring I sincerely thank Nicole Feeney for her event provided the Board and Executive Chairperson professionalism and enthusiasm during staff with an opportunity to converse with her term as Chair of the Board and stakeholders and seek feedback. The congratulate Ron Mason on his Board plans to repeat the meeting in Mount Hotham Resort Management Board appointment as Deputy Chair. I am also 2014. ANNUAL REPORT 2012/13 ANNUAL REPORT 2012/13 22 Chief Executive Officer’s Report Reflecting over the past twelve months, Mt Hotham has had both a mixture of trials and tribulations. Collectively the team work and determination from our staff, businesses and stakeholders makes our mountain the product which proudly stands today. This report documents the achievements in operations and financial records for the 2012-13 financial year. I would firstly like to Hotham’s first ‘Fancy Dress Charity Hotham Emergency Management Plan start by praising my was activated, with the main focus on key Fun Run’ raised over $1700 for staff on the incredible infrastructure for the mountain in Camp Quality. effort they gave the anticipation of potential impact from the mountain whilst Harrietville/Feathertop Fire. under immense Staff Update Continuously the mountain was under a pressure during the In 2013 we bid farewell to some key staff ‘Watch & Act Alert’ from the CFA Harrietville/ members. highlighting the significance of the incident Feathertop Bushfire and its effect on the Resort. particularly on The Mt Hotham community was very Jon Hutchins, Chief Financial Officer has 31.1.13 where they fortunate to have the prompt response of been with Mt Hotham for the past 5 stood courageously the Mt Hotham/Dinner Plain CFA, Resort years. He introduced Mt Hotham to our delivering the whole nine yards. Their Management & Lift Company Staff on online ticket-less Resort Entry system professionalism made all the difference 31st January when the fire flared up again ‘Alpine Easy Access’, which was also when dealing with this natural disaster, and the Resort came under sudden ember adopted this year by Mt Baw Baw Alpine encapsulating their unwavering attitude attack. Two separate sections ‘Heavenly Resort. I thank Jon for his contribution “Not today, not any day”. Mt Hotham is Valley’ and ‘Blue Ribbon’ were burning and wish him all the best for his future richer for the energy given by the very intensely. The crews fought for 3 endeavours. people who love and respect this diverse harrowing hours before we could receive mountain. air support due to the unpredictable strong Larry Doyle, our long serving Ski Patrol winds. It was a battle we were determined Director & Gas Services Officer decided to win and consequently succeeded. Highlights of 2012-2013 Include: to retire from his full time position. Larry has over 30 years of service with the Native Title ‘Heads of Agreement’ Following on from that experience one Resort having seen the transformation of week later the fire entered the Dargo was signed by MHRMB and the the previous ‘Lands Department’ and Gunaikurnai. Valley and once more threatened the ‘Alpine Resorts Commission’ (ARC) to Resort from an adjacent direction. Resort No infrastructure loss from the 2013 the current Mt Hotham Resort Management Staff aided by ‘Phos-Chek’ a Harrietville/Feathertop Fire. Management Board. I thank Larry for his fire retardant applied the substance to our unwavering loyalty to not just the RMB Mt Hotham Strategic Management urban area, which subsequently repelled but also the Mt Hotham/Dinner Plain the fire attack early the next day. Plan final submission has been CFA. I am proud to say he will be opting submitted to the Minister’s office via to work with Ski Patrol as a seasonal Even after all the countless hours DEPI following very successful public patroller throughout future winters. provided by the Department of consultations held at Melbourne and Environment & Primary Industries (DEPI) Hotham, bringing positive I extend a wholehearted welcome to and CFA, it wasn’t until the Alpine area submissions from the community. Abigail Adams who has joined our received rainfall that the fire threat was The final Enterprise Bargaining Executive Team in the role of Chief finally averted. Finance and Accounting Officer. Abigail Agreement was approved by Fair previously was General Manager Work Australia, Department of Natural disasters such as this event can Corporate Services at the Mt Buller Treasury & Finance (DTF) and be extremely challenging on everyone. Resort Management Board for 3 years. Department of Environment & Many staff whilst supporting the Resort Her knowledge and experience of Alpine Primary Industries (DEPI) after also had the added pressure of their own Resorts has been beneficial in taking on several months of negotiations by properties under threat. Again I would the new position at Hotham. management and staff. sincerely like to thank every person who was involved. I strongly believe it is the Successful audits of our ‘Gas’ and Harrietville/Feathertop Fire team we fight side by side with, who truly ‘Emergency Management Plan’.