East Riding of Yorkshire Council
2015-16 Actuals and 2016-17 Estimates
Comparison Group:
(d) East Riding of Yorkshire (f) Northumberland (g) Cornwall (e) Shropshire (k) North Somerset (x) Isle of Wight (z) Sefton (m) Cheshire West and Chester (a) Herefordshire (h) Cheshire East (u) Wirral (t) South Gloucestershire (r) Poole (n) Wiltshire (s) North Tyneside (w) Stockport
Libraries_Profile Page 1 28/03/2017 FOREWORD
I am pleased to be able to present the sixth edition of the CIPFAstats Comparative Profile for Public Library Servic
These profiles provide a comprehensive analysis of public libraries data covering all the major topics collected in the CIPFAstats Public Libraries collection.
This means that there should be something for everyone interested in the running of public library services.
The analysis is simple and non-judgemental. You will not find any quartiles, traffic lights or subjective commentary. Instead the report seeks to visualise the data and to enable readers to draw their own conclusions.
The "Executive Report" acts as a high level summary, but is also designed as an introduction to the whole report. Most readers will find reading through these pages helpful as an introduction to the style and logic of the more detailed pages.
The reports will aid everyone interested in public library services to ask informed questions and come up with informed proposals for how the services should be delivered in the future.
We hope you find this report interesting and helpful. If you have any comments, suggestions or queries then CIPFA would be delighted to hear from you (please see appendix 5 for contact details).
Kind regards,
Ian Watson Lancashire County Council Chair of the CIPFA Public Library Statistics Working Party
Libraries_Profile Page 2 28/03/2017 INTRODUCTION
The aim of the profile is to provide management information for decision makers involved in providing the libraries service. Due to the wide range of topics covered, the report will have a broad appeal and should be of interest to members, librarians and officers.
This profile compares your authority's library service figures from the 2016 CIPFAstats collection with the group of authorities specified on the title page.
This is the fifth year of the profile, CIPFA would greatly appreciate your feedback and suggestions on how we can make the profiles more interesting and useful.
INDEX
Executive Summary Page 4
Section A - Libraries & Library Users Page 7
Section B - Resourcing Page 15
Section C - Workload Page 25
Section D - Stock Page 31
Section E - Performance Page 41
Appendices Page 45
Approach to missing data
• 93% of UK Library Authorities provided data for the 2016 CIPFAstats Public Library Statistics. Authorities who did not provide data are excluded from these comparisions completely.
• In a small number of cases authorities have provided totals (e.g. for costs), but not a complete breakdown. In such cases the breakdown has been estimated by techniques such as apportionment or comparison to previous years' figures.
• In a small number of cases authorities have not provided other pieces of information. Where CIPFA felt this value was important an estimation has been made. In no cases does this estimated data constitute more than 15% of the data used in a comparision.
• Should any authority not be fully happy with estimates provided for their authority we will be very happy to produce a new report for them using new data supplied by that authority.
• If you have any queries about our approach please do not hesitate to contact us: [email protected]
Libraries_Profile Page 3 28/03/2017 EXECUTIVE SUMMARY Comparing East Riding of Yorkshire with 14 Other Library Authorities
This summary provides an overview of the key indicators from the main report along with a few points of current interest, showing how your authority's library service compares against other authorities. Unless specified otherwise all data relates to 2015-16 Actuals.
A: Libraries and Library Users
40 Number of Libraries (31/03/16) • The chart on the left compares the number of libraries your authority has with the other 35 authorities in the comparison. East Riding of 30 Yorkshire has 30 libraries (the bar highlighted in black) compared to an average of 19 libraries (as 25 shown by the horizontal line). Each pale bar 20 represents one of the authorities in the comparator group. 15 10 • East Riding of Yorkshire has one of the highest numbers of libraries within the group giving an 5 indication of the scale of the library service. 0 fndmeuhwstrkaxz For more information about this type of chart please see appendix 1.
600 Population (000's)
500 • Population is an important figure in this report as we use it as a denominator to adjust for the size 400 of the authority (see next chart).
300 • East Riding of Yorkshire is the 3rd largest of the 200 15 authorities compared here (in terms of population). 100
0 nhdmufewtzksarx
250 Number of Active Borrowers per 1,000 population • The number of active borrowers per 1,000 population is a key indication of how well the 200 library service engages with the public.
150 • East Riding of Yorkshire is within the lower quartiles suggesting that the library service does 100 not engage as well with the population when compared to the other authorities. 50 Please see appendix 1 for further details on quartiles. 0 srzuhmnfdtekwxa
Libraries_Profile Page 4 28/03/2017 B: Resourcing
£35,000 Total Revenue Expenditure per 1,000 population • Total revenue expenditure per 1,000 population is £30,000 a key cost indicator. Figures in the graph opposite are 2015-16 actuals. £25,000
£20,000 • East Riding of Yorkshire comes out as being at the middle of the comparison, which suggests £15,000 that its costs are similar to the group as a whole. £10,000 It may be worthwhile looking at the authorities who are cheaper to see if there is anything it can £5,000 learn from their approaches. £0 srkhudwatefnxmz
Total Revenue Expenditure per 1,000 population: Time Series £16,000
£14,000
£12,000
£10,000
£8,000
£6,000
£4,000
£2,000
£0 2012-13 2013-14 2014-15 2015-16 2016-17 (Estimates)
East Riding of Yorkshire Average
• The line chart plots the total revenue expenditure per 1,000 population over the last four years and shows the estimated figure for 2016-17. The population figure used for all years is the mid-year 2016 figure, so the changes in value relate to changes in expenditure only.
• For most authorities a drop can be seen in the 2016-17 estimates.
Volunteer hours as a % of volunteer hours 25.0% plus employee hours • One well publicised approach that library authorities are taking is using volunteers. 20.0%
15.0% • East Riding of Yorkshire had 1.0% of 'worked hours' provided by volunteers in 2015-16 10.0% compared to an average of 6.3%.
5.0%
0.0% xnrekfzatmhdwsu
Libraries_Profile Page 5 28/03/2017 C: Workload
8,000 Physical Visits for Library Purposes per 1,000 • The number of visits per 1,000 population is a population strong indicator of workload faced by the 7,000 authority. 6,000 • It is also another measure of engagement and 5,000 offers a more complete picture as it will include 4,000 other reasons for visiting the library as well as borrowing. 3,000
2,000
1,000
0 sxrkmuhndwetzfa
6,000 Total Book Issues per 1,000 population • This chart compares another core library activity, 5,000 providing an indicator for both workload and the demand placed on the library book stock. 4,000
3,000
2,000
1,000
0 hmrtnkxudwfesza
D: Stock
1,800 Total Book Stock per 1,000 population 1,600 • This chart compares the overall book stock level of the library service. 1,400 1,200 1,000 800 600 400 200 0 suemxhwdnfzrakt
E: Performance
80% Percentage supplied within 7 days
70% • East Riding of Yorkshire successfully supplied 65% of book requests within 7 days of request. 60% This was just above average for the group of authorities compared. 50%
40%
30%
20%
10%
0% haxnwmdekrutzsf
Libraries_Profile Page 6 28/03/2017 SECTION A: LIBRARIES AND LIBRARY USERS
• This section compares the information on numbers of libraries, opening hours, library users, visits and electronic access.
12 Total Service Points per 100,000 population
10
8
6
4
2
0 frdesmunkaxwthz (See page 8 for details)
Section Contents
Page 8 A1: Service Points
Number of service points Busiest service points
Page 10 A2: Population Density
Comparisons for static & mobile libraries % authorities without mobile libraries
Page 11 A3: Opening Hours
Distribution of opening hours Opening hours at busiest service points
Page 12 A4: Library Users
Number of active borrows Number of housebound readers Number of visits Electronic counters Visits to website
Page 14 A5: Electronic Workstations
Number of terminals Number of hours available & recorded Public wi-fi access
Libraries_Profile Page 7 28/03/2017 A1: Service Points at 31 March 2016
Number / 100k pop Average Mobile Libraries 7 2.1 0.6 Static Service Points 23 6.8 6.6
Total Service Points 30 8.9 6.9
Authority Average Population 336,700 280,487
40 Total Service Points
35
30
25
20
15
10
5
0 fndmeuhwstrkaxz
12 Total Service Points per 100,000 population
10
8
6
4
2
0 frdesmunkaxwthz
Source: CIPFA Public Library Statistics 2016 - Cells 1 to 45, ONS Population Estimates Mid 2016
Busiest Service Points 2015-16 Actuals
Busiest Service Point (Issues): Beverley Busiest Service Point (Visits): Beverley
Authority Average Authority Average Issues per annum 149,133 180,018 Visits per annum 169,192 234,908
400,000 Issues per annum 600,000 Visits per annum 350,000 500,000 300,000 400,000 250,000 200,000 300,000 150,000 200,000 100,000 100,000 50,000 0 0 hnzmutrfdexswak snkzmrxheduwtfa
Source: CIPFA Public Library Statistics 2016 - Cells 48 & 49 Source: CIPFA Public Library Statistics 2016 - Cells 50 & 51
Libraries_Profile Page 8 28/03/2017 A1: Service Points (continued) 2015-16 Actuals
Library Opening/Closures
Authority /100,000 pop Avg Libraries closed 0 0.0 0.33 Libraries Opened 0 0.0 0.13 Net Library openings 0 0.0 -0.20
2.50 Libraries Permentanly closed 2.50 Libraries Opened
2.00 2.00
1.50 1.50
1.00 1.00
0.50 0.50
0.00 0.00 nmrzxwutskhfeda rzxwutsnmkhfeda
Source: CIPFA Public Library Statistics 2016 - Cell 46 Source: CIPFA Public Library Statistics 2016 - Cell 47
1.50 Net Openings/Closures
1.00
0.50
0.00
-0.50
-1.00
-1.50
-2.00
-2.50 rzxwutskhfedanm
Libraries_Profile Page 9 28/03/2017 A2: Population Density 2015-16 Actuals
Population Density and Number of Service Points • In urban areas of high population density a small number of service points will be able to provide service to a large population. In rural areas more service points will be required to enable the population to have easy access.
• The scatter plots below compare these two factors. For all UK library authorities it can be seen that as population density increases (on the horizontal axis), the number of libraries per 100,000 population tends to be lower.
• As these charts are strongly effected by outliers, values for population density are capped at 120 and service points per 100,000 population capped at 18.0 and 3.0 for static service points and mobile libraries respectively.
Authority Median Population Density 1.4 3.7
Static Service Points 12.0 Comparator Group
10.0 East Riding of Yorkshire
8.0
6.0
4.0 population 2.0
0.0 0 5 10 15 20 25 30 Static Service Points per100,000 Population Density
Mobile Libraries 2.5 Comparator Group
East Riding of Yorkshire 2.0
1.5
1.0
population 0.5
0.0
Mobile Libraries per 100,000 0 5 10 15 20 25 30 Population Density
Mobile Libraries
Number / 100k pop Average Mobile Libraries 7 2.1 0.6 33.3% Mobile libraries per 100,000 population 2.5 66.7% 2.0
1.5
1.0
0.5 % Authorities with no mobile libraries
0.0 % Authorities with mobile libraries dxesfnktmhzwura
Libraries_Profile Page 10 28/03/2017 A3: Opening Hours 2015-16 Actuals
Service Points Statutory Non-Statutory Total / 100,000 population % in Each Band
y e y y y y t t t t t e i g i e i e i e i r g r a r g r g r g o r o a o a o a o a Hours Open r h e h r h r h r h t e t v t e t e t e u u v u v u v u v A A A A A A A A A A All Libraries: < 10 1 1 0 0 1 1 0.3 0.2 3.3% 3.1% Mobile: <10 0 0 0 0 0 0 0.2 0.0 0.0% 0.0% Mobile: >10 7 2 0 0 7 2 2.1 0.6 23.3% 7.9% Static: 10-14 4 2 0 0 4 2 1.2 0.6 13.3% 7.8% Static: 15-19 3 2 0 0 3 2 0.9 0.0 10.0% 7.4% Static: 20-24 1 2 0 0 1 2 0.3 0.6 3.3% 8.6% Static: 25-29 0 1 0 0 0 1 0.0 0.4 0.0% 5.2% Static: 30-34 1 2 0 0 1 2 0.3 0.7 3.3% 10.0% Static: 35-39 3 3 0 0 3 3 0.9 0.9 10.0% 17.7% Static: 40-44 3 3 0 0 3 3 0.9 0.9 10.0% 14.0% Static: 45-49 5 2 0 0 5 2 1.5 0.6 16.7% 9.0% Static: 50-54 2 1 0 0 2 1 0.6 0.5 6.7% 7.4% Static: 55-59 0 0 0 0 0 0 0.0 0.0 0.0% 0.5% Static: >60 00 0 0 0 0 0.0 0.1 0.0% 1.5%
Total 30 19 0 0 30 20 9.2 6.3
East Riding of Yorkshire 25% Percentage of libraries in each opening hours band Comparator Group
20%
15%
10%
5%
0% All Mobile: Mobile 10-14 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 >60 Libraries <10 Libraries < 10 >10 Weekly Opening Hours
Source: CIPFA Public Library Statistics 2016 - Cells 1 to 45 Opening Hours - Busiest Service Points
Busiest Service Point (Issues): Beverley Busiest Service Point (Visits): Beverley
Opening Hours at the 60 Opening Hours at the 60 Busiest Service (Issues) Busiest Service (Visits)
40 40
20 20
0 0 zwusernfmdxhtak zwsfernumdxhtak
East Riding of Yorkshire 50.5 Average: 47.4 East Riding of Yorkshire 50.5 Average: 47.3 Source: CIPFA Public Library Statistics 2016 - Cells 48 to 51
Libraries_Profile Page 11 28/03/2017 A4: Library Users 2015-16 Actuals
Number /1,000 pop Average
Active Borrowers 46,146 137 148 Housebound Readers 272 0.8 1.2
250 Number of Active Borrowers 5 Number of Housebound Readers
200 4
150 3
100 2
50 1
0 0 srzuhmnfdtekwxa trwunxkadhsfzem
Source: CIPFA Public Library Statistics 2016 - Cells 122 & 123
Physical Visits for Library Purposes
8,000 Physical Visits for Library Purposes
6,000
4,000
2,000
0 sxrkmuhndwetzfa
Physical Visits Number per 1,000 pop Average 2011-12 na na 4,590 2012-13 1,303,998 3,896 4,292 2013-14 1,293,158 3,850 4,260 2014-15 1,285,272 3,825 4,173 2015-16 1,215,882 3,611 3,825
Physical Visits per 1,000 population 5,000 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 0 2011-12 2012-13 2013-14 2014-15 2015-16
East Riding of Yorkshire Average
Source: CIPFA Public Library Statistics 2016 - Cell 124
Libraries_Profile Page 12 28/03/2017 A4: Library Users (continued) 2015-16 Actuals
Authority Average Number per 1,000 pop Average S.P. with Electronic Counters 77% 73% Visits to Website 289,530 860 729
Percentage of Service Points with 3,000 Visits to Website per 1,000 population Electronic Counters 100% 2,500 80% 2,000 60% 1,500
40% 1,000
20% 500
0% 0 zwukasthedrnxfm rkztwdmhefuxasn
Source: CIPFA Public Library Statistics 2016 - Cell 127 Source: CIPFA Public Library Statistics 2016 - Cell 128
Website Visits Number per 1,000 pop Average 2011-12 na na 808 2012-13 270,812 809 845 2013-14 260,834 777 917 2014-15 225,238 670 793 2015-16 289,530 860 729
Website Visits per 1,000 population 1,000 900 800 700 600 500 400 300 200 100 0 2011-12 2012-13 2013-14 2014-15 2015-16
East Riding of Yorkshire Average
Source: CIPFA Public Library Statistics 2016 - Cell 128 and equivalent for previous years
Libraries_Profile Page 13 28/03/2017 A5: Electronic Workstations 2015-16 Actuals
Number per 100,000 pop Average Number per 1,000 pop Average Terminals 177 52.6 61.3 Hours Available 390,725 1,160 929
Number of Devices per 100,000 Number of Hours Available per 1,000 140 1,500 population population 120
100 1,000 80
60 500 40
20
0 0 suxwftmrzkdhaen uktwfdrxeznmhas Source: CIPFA Public Library Statistics 2016 - Cell 52 Source: CIPFA Public Library Statistics 2016 - Cell 53
Number per 1,000 pop Average Authority Average Hrs Recorded 193,516 575 326 Service Points with Wi-Fi Access 77% 84%
Number of Hours Recorded per 1,000 Percentage of Service Points with Public 700 population 100% Wi-Fi Access 600 80% 500 400 60%
300 40% 200 20% 100
0 0% dutwkrzfxeanmhs zwutknfhsdxerma
Source: CIPFA Public Library Statistics 2016 - Cell 54 Source: CIPFA Public Library Statistics 2016 - Cell 55
Libraries_Profile Page 14 28/03/2017 SECTION B: RESOURCING
• This section examines levels of expenditure, staffing and the use of volunteers.
£35,000 Total Revenue Expenditure per 1,000 population
£30,000
£25,000
£20,000
£15,000
£10,000
£5,000
£0 srkhudwatefnxmz (See page 16 for details)
Section Contents
Page 16 B1: Financial Information (Actuals)
Net expenditure, revenue expenditure & income Revenue expenditure breakdown Revenue income breakdown
Page 20 B2: Cost Indicators
Various cost indicators
Page 21 B3: Financial Information (Estimates)
Net expenditure, revenue expenditure & income % expenditure on staff and materials
Page 22 B4: Staffing
Staff per 100k population Professional & other paid staff Staff costs per employee
Page 24 B5: Volunteers
Analysis of numbers and hours
Libraries_Profile Page 15 28/03/2017 B1: Financial Information (Actuals)
2015-16 Actuals £ per 1,000 pop Average
Revenue Expenditure 4,437,834 13,180 13,395 Revenue Income 74,170 220 1,321
Net Expenditure 4,363,664 12,960 12,074
graphs shown per 1,000 population £40,000 Total Revenue Expenditure
£30,000
£20,000
£30,000 Net Expenditure £10,000 £25,000 £0 £20,000 srkhudwatefnxmz
£15,000 Total Revenue Income £10,000 £0
£5,000 -£1,000 -£2,000 £0 srkduwhftenmxza -£3,000
-£4,000
-£5,000
-£6,000 fdwzetnmukrxhas
Source: CIPFA Public Library Statistics 2016 - Cells 157, 167 & 168
Revenue Expenditure £ per 1,000 pop Average
2012-13 4,450,647 13,297 14,170 2013-14 4,759,996 14,171 14,041 2014-15 4,388,789 13,062 13,457 2015-16 4,437,834 13,180 13,395 2016-17 (Estimates) 3,509,460 10,423 12,248
Revenue Expenditure per 1,000 population: Time Series
£16,000
£14,000
£12,000
£10,000
£8,000
£6,000
£4,000
£2,000
£0 2012-13 2013-14 2014-15 2015-16 2016-17 (Estimates)
East Riding of Yorkshire Average
Source: CIPFA Public Library Statistics 2016 - Cell 157 and equivalent for previous years
Libraries_Profile Page 16 28/03/2017 Revenue Expenditure (2015-16 Actuals) £ per 1,000 pop Average
Employees 2,155,496 6,402 6,404 Premises 347,006 1,031 1,912 Total Materials 473,586 1,407 1,141 Computing Costs 248,716 739 386 Other Supplies & Services 179,373 533 693 Transport 168,131 499 145 Third Party Payments 8,951 27 942 Support Service Costs 856,575 2,544 1,771
Total Revenue Expenditure 4,437,834 13,180 13,395 graphs show expenditure per 1,000 population
£14,000 Employees £7,000 Premises
£12,000 £6,000
£10,000 £5,000
£8,000 £4,000
£6,000 £3,000
£4,000 £2,000
£2,000 £1,000
£0 £0 srwkuhtdmeanxzf sruhawmetnzxdkf
£2,500 Total Materials £1,000 Computing Costs
£2,000 £800
£1,500 £600
£1,000 £400
£500 £200
£0 £0 wrsdhazmtxeknuf rduasxkewtznhmf
£5,000 Other Supplies & Services £600 Transport
£500 £4,000 £400 £3,000 £300 £2,000 £200
£1,000 £100
£0 £0 sxrkadewhmutznf detsxawzkmuhrnf
£10,000 Third Party Payments £4,000 Support Service Costs £3,500 £8,000 £3,000
£6,000 £2,500 £2,000 £4,000 £1,500 £1,000 £2,000 £500 £0 £0 fshtaudxzwrnmke rkndsuhfetaxzwm
Source: CIPFA Public Library Statistics 2016 - Cells 131 to 157 Libraries_Profile Page 17 28/03/2017 Revenue Income (2015-16 Actuals) £ per 1,000 pop Average
Overdue Charges 9,650 29 112 Hire of Audio & Visual Materials 0 0 121 Specific Grants 0 0 308 Receipts from the Public 38,791 115 304 Corporate Income 10,877 32 317 Other Income 14,852 44 160 Reservation Fees 0 0 34 Lettings 14,852 44 106 Electronic Revenue 0 0 18 Provision to other LAs 0 0 3
Total Revenue Income 74,170 220 1,321
graphs shown per 1,000 population
£250 Overdue Charges £350 Hire of Audio & Visual Materials £300 £200 £250 £150 £200
£100 £150 £100 £50 £50 £0 £0 hnmrwukzaestxdf nhmrkxtazueswfd
£3,000 Specific Grants £1,200 Receipts from the Public
£2,500 £1,000
£2,000 £800
£1,500 £600
£1,000 £400
£500 £200
£0 £0 sautzrewhnxmkfd sxrhwznmtekaudf
£3,000 Corporate Income £600 Other Income
£2,500 £500
£2,000 £400
£1,500 £300
£1,000 £200
£500 £100
£0 £0 ashxerwkmduztnf skheumrtnwxdazf
Source: CIPFA Public Library Statistics 2016 - Cells 158 to 167
Libraries_Profile Page 18 28/03/2017 Total Other Income (2015-16 Actuals) £ per 1,000 pop Average
Reservation Fees 0 0 34 Lettings 14,852 44 106 Electronic Revenue 0 0 18 Provision to other LAs 0 0 3
Total Other Income 14,852 44 160
£600 Other Income
£500
£400
£300
£200
£100
£0 skheumrtnwxdazf
£100 Reservation Fees £140 Electronic Revenue £120 £80 £100 £60 £80 £60 £40 £40 £20 £20
£0 £0 kmhntxseruwazfd uemhzxwtsrnkfda
£600 Lettings £40 Provision to other LAs
£500 £30 £400
£300 £20
£200 £10 £100
£0 £0 skhrtemdunawzxf wkzxutsrnmhfeda
Source: CIPFA Public Library Statistics 2016 - Cells 159, 160, 162 & 164
Libraries_Profile Page 19 28/03/2017 B2: Cost Indicators
£ p Average £ p Average Average Cost per Book £8.49 £7.18 Cost per Visitor £3.65 £3.48
• Average cost per book acquisition. • Revenue expenditure divided by visitor number.
Cost per Visitor £10 Average Cost per Acquisition (Books) £5
£8 £4
£6 £3
£4 £2
£2 £1
£0 £0 fdnemurxkhwazts sarfwdhuktenzmx
Source: CIPFA Public Library Statistics 2016 - Source: CIPFA Public Library Statistics 2016 - Sum of Cells 133 to 137 divided by Cell 71 Cell 157 divided by Cell 124
% Average % Average % Employee Expenditure 49% 49% % Material Expenditure 11% 9%
70% Employee Expenditure as a % of Revenue 20% Material Expenditure as a % of Revenue Expenditure Expenditure 60% 15% 50%
40% 10% 30%
20% 5% 10%
0% 0% mwtxkuneazhdrsf wzmadrhxtnekusf Source: CIPFA Public Library Statistics 2016 - Source: CIPFA Public Library Statistics 2016 - Cell 131 as a percentage of Cell 157 Cell 151 as a percentage of Cell 157
• Cost per Available Hour % Average £ p Average % Support Services 19% 13% Cost per Available Hour £11.36 £13.31
30% Support Service Costs as a % of Revenue £25 Cost per Available Hour Expenditure 25% £20 20% £15 15% £10 10%
5% £5
0% £0 nkrdfuehtzxaswm sharnemxdzkwuft Source: CIPFA Public Library Statistics 2016 - Source: CIPFA Public Library Statistics 2016 - Cell 156 as a percentage of Cell 157 Cell 157 divided by Cell 53
Libraries_Profile Page 20 28/03/2017 B3: Financial Information (2016-17 Estimates) graphs shown per 1,000 population
Net Expenditure £ per 1,000 pop Average
Employees 2,202,600 6,542 6,448 Premises 340,980 1,013 1,818 Supplies & Services - Materials 371,030 1,102 1,196 Other Expenditure 594,850 1,767 3,296 Revenue Expenditure 3,509,460 10,423 12,248 Revenue Income (70,320) (209) (1,217)
Net Expenditure 3,439,140 10,214 11,031
£40,000 Total Revenue Expenditure
£30,000
£30,000 Net Expenditure £20,000
£25,000 £10,000
£20,000 £0 srhktwduanxemfz £15,000
£10,000 £5,000 Total Revenue Income
£5,000 £4,000 £3,000 £0 srkhwtdunefmxza £2,000
£1,000
£0 sahrxkmnetuwzfd
Source: CIPFA Public Library Statistics 2016 - Cell 170 to 174
2016-17 Estimates % Average 2016-17 Estimates % Average % Employee Expenditure 63% 53% % Material Expenditure 11% 10%
70% Employee Expenditure as a % of Revenue 20% Material Expenditure as a % of Revenue Expenditure Expenditure 60% 15% 50%
40% 10% 30%
20% 5% 10%
0% 0% fmwdktzhxeanrsu fwmazrduhxteskn Source: CIPFA Public Library Statistics 2016 - Source: CIPFA Public Library Statistics 2016 - Cell 170 as a percentage of Cell 174 Cell 172 as a percentage of Cell 174
Libraries_Profile Page 21 28/03/2017 B4: Staffing at 31 March 2016
FTE per 100,000 pop Average
Professional Staff 14.0 4.2 4.5 All Other Staff 69.8 20.7 20.8
Total Staff 83.8 24.9 25.3
8 Professional Staff per 100,000 population
6
4
60 Total Staff per 100,000 population 2 50
40 0 hewmzndfstakurx 30
20 60 Other Paid Staff per 100,000 population 10 50 0 shmuwrkdtfeanxz 40
30
20
10
0 surkmhdtfwanexz
Source: CIPFA Public Library Statistics 2016 - Cells 95 to 97
This tree diagram analyses professional and other staff as a percentage of total staff. Your authority's value is followed by the average value in italics.
Professional Staff 16.7% 17.8%
Total Staff
All Other Paid Staff 83.3% 82.2%
Libraries_Profile Page 22 28/03/2017 B4: Staffing (continued)
£ Average Employee Costs per Employee 25,722 25,799 0.6 Employees per 1,000 population Employees per 1,000 population 0.25 0.25 0.5 Employee Costs per 1,000 population 6,402 6,404 0.4
0.3 £40,000 Employee Costs per Employee 0.2 £35,000 £30,000 0.1
£25,000 0.0 shmuwrkdtfeanxz £20,000 £15,000 £14,000 Employee Costs per 1,000 population £10,000 £12,000 £5,000 £10,000 £0 rxwknauetdzhmsf £8,000 £6,000
Source: CIPFA Public Library Statistics 2016 - £4,000 £2,000 Cell 131 divided by Cell 97 £0 srwkuhtdmeanxzf
All Staff FTE per 1,000 pop Average 2011-12 na na 0.32 2012-13 83.8 0.25 0.30 2013-14 80.0 0.24 0.28 2014-15 89.9 0.27 0.27 2015-16 83.8 0.25 0.25
Employees per 1,000 population: Time Series 0.35
0.30
0.25
0.20
0.15
0.10
0.05
0.00 2011-12 2012-13 2013-14 2014-15 2015-16
East Riding of Yorkshire Average
Source: CIPFA Public Library Statistics 2016 - Cell 97 and equivalent for previous years
Libraries_Profile Page 23 28/03/2017 B5: Volunteers 2015-16 Actuals Number Average 1,000 Number of Volunteers Volunteers 57 221 800 Volunteer Hours 1,388 6,641
600 Average Hours per Volunteer 24.4 33.0
400 Number of Hours per Volunteer 80 200 60 0 nertkhmfzxaudws 40 30,000 Number of Volunteer Hours
25,000 20
20,000 0 uxfaknwzmehdsrt 15,000
10,000
5,000
0 Source: CIPFA Public Library Statistics 2016 - Cells 98 & 99 nexkfrhmtzadwsu
• The section below uses 1,625 hours as the annual hours worked by a full-time member of staff. • We use this to compare hours provided by paid staff and volunteers. • The two charts below compare the volunteers to the total of paid staff and volunteers.
FTE Average % Average % Hours worked by volunteers 1.0% 6.3% Volunteers as % headcount 40.5% 66.8%
Volunteer hours as a % of volunteer hours Number of volunteers as a % of volunteer 25.0% 100% plus employee hours headcount plus employee headcount
20.0% 80%
15.0% 60%
10.0% 40%
5.0% 20%
0.0% 0% xnrekfzatmhdwsu rnexktzhfmaudws
Source: CIPFA Public Library Statistics 2016 - Cells 98 & 99 Source: CIPFA Public Library Statistics 2016 - Cells 98 & 99
Number of Volunteers: Time Series Volunteers Number Average 250 2011-12 na 169 200 2012-13 108 158 2013-14 133 183 150 2014-15 34 188
2015-16 57 221 100
Source: CIPFA Public Library Statistics 2016 - 50
Cell 98 and equivalent for previous years 0 2011-12 2012-13 2013-14 2014-15 2015-16
East Riding of Yorkshire Average
Libraries_Profile Page 24 28/03/2017 SECTION C: WORKLOAD
• This section examines issues and stock turn for books and other items along with requests, enquiries and loans.
6,000 Total Book Issues per 1,000 population
5,000
4,000
3,000
2,000
1,000
0 hmrtnkxudwfesza
(See page 26 for details)
Section Contents
Page 26 C1: Book Issues
Split by children/adult and fiction/non-fiction
Page 27 C2: Stock Turn
Split by children/adult and fiction/non-fiction
Page 28 C3: Audio, Visual, Electronic & Other Issues
Split by various categories
Page 30 C4: Request Service
Total and online
Page 30 C5: Enquiries
Total and online
Page 30 C6: Inter-Library Loans
Supplied and received
Libraries_Profile Page 25 28/03/2017 C1: Book Issues 2015-16 Actuals
Number /1,000 pop Average 2,500 Adult Fiction Issues
Adult Fiction 594,681 1,766 1,686 2,000 Adult Non-Fiction 163,352 485 628 Children's Fiction 303,314 901 1,076 1,500 Children's Non-Fiction 29,133 87 150 1,000 Total Book Issues 1,090,480 3,239 3,541 500
graphs shown per 1,000 population 0 hmrxfdntuwekzsa
1,000 Adult Non-Fiction Issues
800 6,000 Total Book Issues 600 5,000 400 4,000 200 3,000 0 rhmntwkuzexsadf 2,000
1,000 2,500 Children's Fiction Issues
0 hmrtnkxudwfesza 2,000
1,500
1,000
500
Breakdown of issues (percentage). Your authority's 0 value is followed by the average value in italics. htmrnkudwfxesaz
Adult Fiction 250 Children's Non-Fiction Issues 54.5% 47.6% 200 Adult Non-Fiction 15.0% 17.7% Book 150 Issues Children's Fiction 100 27.8% 30.4% 50 Children's Non-Fiction 2.7% 4.2% 0 sthkrnmxwufzeda Source: CIPFA Public Library Statistics 2016 - Cells 100 to 103
Libraries_Profile Page 26 28/03/2017 C2: Stock Turn 2015-16 Actuals
Number Average
Adult Fiction 5.3 5.2 Adult Non-Fiction 1.9 2.4 7.0 Adult Fiction Stock Turn Children's Fiction 3.6 4.5 Children's Non-Fiction 1.7 2.2 6.0
Total Book Issues 3.6 3.9 5.0 4.0
• Number of books issued divided by the book stock 3.0 (i.e. the average number of times each book was issued during the year). 2.0 1.0 0.0 tnhkazdrxmwfeus
4.0 Adult Non-Fiction Stock Turn
3.0
7.0 Total Book Issue Stock Turn 2.0 6.0
5.0 1.0
4.0 0.0 rtnkhzfwaumdxes 3.0
2.0 10.0 Children's Fiction Stock Turn
1.0 8.0
0.0 tnkhrmzfadwxues 6.0
4.0
2.0
0.0 tnkhrmfxwdzaues
5.0 Children's Non-Fiction Stock Turn
4.0
3.0
2.0
1.0
0.0 hnktmrfzdawxues
Source: CIPFA Public Library Statistics 2016 - Cells 100 to 104 divided by Cells 58 to 62 respectively
Libraries_Profile Page 27 28/03/2017 C3: Audio, Visual, Electronic & Other Issues 2015-16 Actuals
Number /1,000 pop Avg
Sound Recordings Music 2,333 6.9 9.9 Adult Talking Books 51,374 152.6 82.6 Children's Talking Books 4,643 13.8 15.1 Video & DVDs 12,110 36.0 77.8 Multimedia & Open Learning Packs 407 1.2 2.7 Electronic Products eBooks 29,133 86.5 39.7 eAudio 0 0.0 15.1 eAudiovisuals 0 0.0 0.0
Total Audio Visual Issues 100,000 297.0 243.0
graph shown per 1,000 population
400 Total Audio, Visual, Electronic & Other Issues 350 300 250 200 150 100 50 0 nkrtdmuhxswfzea
This tree diagram analyses Audio, Visual, Electronic & Other Issues. Your authority's value is followed by the average value in italics.
Music 2.3% 4.1% Adult Talking Books 51.4% 34.0% Children's Talking Books 4.6% 6.2% Videos & DVDs
Audio, Visual, 12.1% 32.0% Electronic Multimedia & Open Learning Packs & Other Issues 0.4% 1.1% eBooks 29.1% 16.3% eAudio 0.0% 6.2% eAudiovisuals 0.0% 0.0%
Source: CIPFA Public Library Statistics 2016 - Cells 105 to 113
Libraries_Profile Page 28 28/03/2017 C3: Audio, Visual, Electronic & Other Issues (continued) graphs shown per 1,000 population
30 Music Issues 200 Adult Talking Book Issues
25 150 20
15 100
10 50 5
0 0 rnmthukdsfxeawz dzfxkrnuhtemsaw
40 Children's Talking Book Issues 150 Video & DVD Issues
30 100
20
50 10
0 0 tknsrdexfhzuamw nrtmhxskwuaezdf
14 Multimedia & Open Learning Pack Issues 100 eBook Issues 12 80 10 8 60
6 40 4 20 2 0 0 rhmtnewkaduxfzs dunkwmhetfsxraz
35 eAudio Issues 1.4 eAudiovisual Issues 30 25 20 15 10 5 0 0.0 rktmxhwusfazned zxwutsrnmkhfeda
Source: CIPFA Public Library Statistics 2016 - Cells 105 to 113
Libraries_Profile Page 29 28/03/2017 C4: Request Service 2015-16 Actuals Number per 1,000 pop Average Number per 1,000 pop Average Requests 151,527 450 189 Online Requests 45,819 136 68 graphs shown per 1,000 population
500 Number of Requests for Specific Items 160 Number of Online Requests 140 400 120
300 100 80 200 60 40 100 20
0 0 dtweafknzxmrhus wdatkenhmxrzfus
Source: CIPFA Public Library Statistics 2016 - Cell 114 Source: CIPFA Public Library Statistics 2016 - Cell 115
C5: Enquiries 2015-16 Actuals Number per 1,000 pop Average Number per 1,000 pop Average Enquiries 235,365 699 625 Online Enquiries 6,701 19.9 86.0 graphs shown per 1,000 population
1,400 Number of Enquiries 1,000 Number of Online Enquiries
1,200 800 1,000
800 600
600 400 400 200 200
0 0 whexdsrfktnumaz wrsxedumhtknazf
Source: CIPFA Public Library Statistics 2016 - Cell 119 Source: CIPFA Public Library Statistics 2016 - Cell 120
C6: Inter-Library Loans 2015-16 Actuals Number per 1,000 pop Average Number per 1,000 pop Average Loans Supplied 193 0.6 13.2 Loans Received 73 0.22 14.53 graphs shown per 1,000 population
120.0 Supplied 120.00 Received
100.0 100.00
80.0 80.00
60.0 60.00
40.0 40.00
20.0 20.00
0.0 0.00 tkmhwunedrxzfsa tkhmenfwzxuadrs
Source: CIPFA Public Library Statistics 2016 - Cell 129 Source: CIPFA Public Library Statistics 2016 - Cell 130
Libraries_Profile Page 30 28/03/2017 SECTION D: STOCK
• This section examines issues and stock turn for books and other items along with requests, enquiries and loans.
Book Stock at 31 March 2016 (Stock per 1,000 population) Adult Fiction 400
300
200
100
Children's Non-Fiction 0 Adult Non-Fiction
Avg East Riding of Yorkshire
Children's Fiction (See page 32 for details)
Section Contents
Page 32 D1: Book Stock
Split by children/adult and fiction/non-fiction
Page 34 D2: Audio, Visual, Electronic & Other Stock
Split by various categories
Page 37 D3: Book Acquisitions
Split by children/adult and fiction/non-fiction
Page 38 D4: Audio, Visual, Electronic & Other Acquisitions
Split by various categories
Page 39 D5: All Acquisitions (Books & Audio Visual)
Trendline
Page 40 D6: Lending Stock Replenishment Rate
Overall replenishment rate
Libraries_Profile Page 31 28/03/2017 D1: Book Stock
Summary
Book Stock at 31 March 2016
Adult Fiction 350 300 250 200 150 100 50 Children's Non-Fiction 0 Adult Non-Fiction
Children's Fiction Avg East Riding of Yorkshire
• Books per 1,000 population, see next page for detail.
This tree diagram analyses each type of stock as a percentage of total book stock. Your authority's value is followed by the average value in italics.
Reference Books 2.8% 5.7% Adult Fiction 37.5% 35.5%
Adult Non-Fiction 29.2% 29.9% Book Stock Lending Stock 82.5% 86.0% Children's Fiction 27.7% 26.2%
Children's Non-Fiction 5.6% 8.4% Reserve Stock 14.6% 8.4%
Source: CIPFA Public Library Statistics 2016 - Cells 57 to 64
Libraries_Profile Page 32 28/03/2017 D1: Book Stock (continued)
200 Reference Book Stock
at 31 March 2016 150 No. /1,000 pop Avg
Reference Books 10,398 31 62 100 Lending Stock 50 Adult Fiction 112,838 335 335 Adult Non-Fiction 88,060 262 282 0 Children's Fiction 83,414 248 247 nzusmeakfxdhwtr Children's Non-Fiction 16,955 50 79 500 Adult Fiction Stock Reserve Stock 53,342 158 92
Total Book Stock 365,007 1,084 1,095 400
300 graphs shown per 1,000 population 200
100
0 suemhfrxdwzkant 1,800 Total Book Stock 1,600 500 Children's Fiction Stock 1,400 400 1,200 1,000 300 800 200 600 400 100 200 0 0 shmuerdwtfxknaz suemxhwdnfzrakt
500 Adult Non-Fiction Stock
400
300
200
100
0 msexwhudraznkft
300 Children's Non-Fiction Stock 250 Reserve Stock 250
200 200
150 150 100 100 50 50 0 sxweurtkmfzdahn 0 undafxweztmshkr
Source: CIPFA Public Library Statistics 2016 - Cells 57 to 64
Libraries_Profile Page 33 28/03/2017 D2: Audio, Visual, Electronic & Other Stock
Stock at 31 March 2016
Reference 35 Reserve 30 Music 25 20 15 eAudiovisuals 10 Adult/Talking Books 5 0
eAudio Children's/Talking Books
eBooks Video & DVD
Multimedia & Open Learning Packs Avg East Riding of Yorkshire
• Stock per 1,000 population, see next page for detail.
This tree diagram analyses each type of stock as a percentage of total audio visual stock. Your authority's value is followed by the average value in italics.
For Reference Music 0.0% 0.4% 9.6% 10.1% Adult Talking Books 58.7% 26.5% Children's Talking Books 9.9% 6.1% Videos & DVDs Audio, Visual, 15.7% 37.8% Electronic & Lending Stock Multimedia & Open Learning Packs Other Stock 90.9% 91.6% 0.7% 1.4% eBooks 5.3% 12.7% eAudio 0.0% 5.4% eAudiovisuals Reserve Stock 0.0% 0.0% 9.1% 8.0%
Source: CIPFA Public Library Statistics 2016 - Cells 72 to 83
Libraries_Profile Page 34 28/03/2017 D2: Audio, Visual, Electronic & Other Stock (continued)
at 31 March 2016 Number per 1,000 pop Avg
For Reference 0 0.0 0.4 Lending Stock 0.0 0.4 Sound - Music 1,762 5.2 9.2 Sound - Adult Talking Books 10,745 31.9 24.1 Sound - Children's Talking Books 1,812 5.4 5.6 Video & DVDs 2,880 8.6 34.3 Multimedia & Open Learning Packs 133 0.4 1.3 Electronic - eBooks 970 2.9 11.6 Electronic - eAudio 0 0.0 4.9 Electronic - eAudiovisuals 0 0.0 0.0 Reserve Stock 1,836 5.5 8.0
Total Audio Visual Stock 20,138 59.8 99.7
graph shown per 1,000 population
180 Total Audio Visual Stock 160 140 120 100 80 60 40 20 0 nrxktsumfwheazd
Source: CIPFA Public Library Statistics 2016 - Cells 72 to 83
Libraries_Profile Page 35 28/03/2017 D2: Audio, Visual, Electronic & Other Stock (continued) graphs shown per 1,000 population
6.0 Reference Stock 25 Music Stock
20 4.0 15
2.0 10 5
0.0 0 znkxwutsrmhfeda rknstumfhedxawz
40 Adult Talking Book Stock 15 Children's Talking Book Stock
30 10 20 5 10
0 0 drwfuzxesktnhma stkrnefdxzauhwm
80 Video & DVD Stock 5 Multimedia & Open Learning Packs
4 60 3 40 2 20 1
0 0 rxsmnhtawukezfd thmanweurkxdfzs
40 eBooks 15 eAudio
30 10 20 5 10
0 0 kutxwmfhnrseadz xkrastmhuwfzned
1.0 eAudiovisuals 80 Reserve Stock
0.8 60 0.6 40 0.4 20 0.2
0.0 0 zxwutsrnmkhfeda nxfadekzmwutsrh
Source: CIPFA Public Library Statistics 2016 - Cells 72 to 83
Libraries_Profile Page 36 28/03/2017 D3: Book Acquisitions 2015-16 Actuals graphs shown per 1,000 population
80 Adult Fiction Acquisitions Number per 1,000 pop Average 60 Reference Books 168 0.5 0.7 Lending Stock 40 Adult Fiction 19,569 58.1 44.2 Adult Non-Fiction 7,893 23.4 19.1 20 Children's Fiction 14,324 42.5 31.0 0 Children's Non-Fiction 951 2.8 6.3 wadrzshtfmexnuk Total Book Acquisitions 42,905 127.4 101.2
50 Adult Non-Fiction Acquisitions
40
30 200 Total Book Acquisitions 20
150 10
0 100 rwadhmstezfknxu
50 60 Children's Fiction Acquisitions
50
0 40 wrshdamtzfekxun 30
20
10
0 whsrdmatukezfxn
5 Reference Book Acquisitions 20 Children's Non-Fiction Acquisitions
4 15 3 10 2
1 5
0 suwzmdrnkheaftx 0 wsrhxmktezadfnu
This tree diagram analyses each type of stock as a percentage of total book acquisitions. Your authority's value is followed by the average value in italics.
Reference Books Adult Fiction 0.4% 0.7% 45.8% 44.0% Adult Non-Fiction Book Acquisitions Lending Stock 18.5% 19.0% 99.6% 99.3% Children's Fiction 33.5% 30.8% Children's Non-Fiction 2.2% 6.3% Source: CIPFA Public Library Statistics 2016 - Cells 65 to 71
Libraries_Profile Page 37 28/03/2017 D4: Audio, Visual, Electronic & Other Acquisitions 2015-16 Actuals 0.30 Reference Acquisitions graphs shown per 1,000 population 0.25 0.20 Number per 1,000 pop Avg 0.15 For Reference 0 0.0 0.0 0.10 Lending Stock 0.05 Sound - Music 0 0.0 0.3 0.00 Sound - Adult Talking Books 1,236 3.7 2.2 kzxwutsrnmhfeda Sound - Children's Talking Books 198 0.6 0.3 Music Acquisitions Video & DVDs 184 0.5 5.8 2 Multimedia & Open Learning Packs 0 0.0 0.0 2 eBooks 970 2.9 2.6 eAudio 0 0.0 2.4 1 eAudiovisuals 0 0.0 0.0 1 Total Audio Visual Acquisitions 2,588 7.7 13.6 0 30 Total Audio Visual Acquisitions mrthkufzxwsneda
Adult Talking Book Acquisitions 25 8
20 6
15 4 10 2 5 0 0 wadtrzmnhskefux mrhatxwkndszeuf 1.5 Children's Talking Book Acquisitions
8 eBook Acquisitions 1.0
6 0.5 4
0.0 2 tdkrhenzawxfusm
0 15 Video & DVD Acquisitions mheadxukrtsfwnz
10.0 eAudio & eAudiovisual Acquisitions 10
8.0 5 6.0
4.0 0 mhrxtnawkzseufd 2.0
0.0 0.0 Multimedia & Open Learning Packs ramhktxswufzned
0.0
0.0
0.0 wnkfzxutsrmheda Source: CIPFA Public Library Statistics 2016 - Cells 84 to 94
Libraries_Profile Page 38 28/03/2017 D4: Audio, Visual, Electronic & Other Acquisitions (continued)
This tree diagram analyses each type of stock as a percentage of total audio visual acquisitions. Your authority's value is followed by the average value in italics.
For Reference Music 0.0% 0.1% 0.0% 2.3% Adult Talking Books 47.8% 16.2% Children's Talking Books 7.7% 2.2% Videos & DVDs Audio, Visual, 7.1% 42.3% Electronic & Lending Stock Multimedia & Open Learning Packs Other Acquisitions 100.0% 99.9% 0.0% 0.0% eBooks 37.5% 19.2% eAudio 0.0% 17.8% eAudiovisuals 0.0% 0.0%
Source: CIPFA Public Library Statistics 2016 - Cells 84 to 93
D5: All Acquisitions (Books and Audio Visual)
Acquisitions Number per 1,000 pop Average 2011-12 na na 168 2012-13 40,342 120 156 2013-14 62,833 187 244 2014-15 44,383 132 133 2015-16 45,493 135 111
Acquisitions per 1,000 population: Time Series
300
250
200
150
100
50
0 2011-12 2012-13 2013-14 2014-15 2015-16
East Riding of Yorkshire Average
Source: CIPFA Public Library Statistics 2016 - Cells 71 & 94
Libraries_Profile Page 39 28/03/2017 D6: Lending Stock Replenishment Rate
Lending Stock Years Average • Time taken in years to replenish the lending stock on
Replenishment Rate 7.1 10.3 open access or available on loan at 2015-16 rate.
25 Lending Stock Replenishment Rate
20
15
10
5
0 uexnfksmzhtdrwa
Source: CIPFA Public Library Statistics 2016 - (Cell 62 + Cell 81) / (Cell 70 + Cell 93)
Libraries_Profile Page 40 28/03/2017 SECTION E: PERFORMANCE
• The CIPFAstats Public Library Statistics primarily collect cost and quantity figures. Here we analyse the performance data included, in particular the results of the lastest PLUS surveys*.
100% Choice of Books is 'Very Good' or 'Good' 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% zxutsrnmhfedawk
(See page 43 for details)
Section Contents
Page 42 E1: Requests
% supplied in 7, 15 and 30 days
Page 43 E2: Adults Public Library Users Survey (PLUS)
Satisfaction Measures
Page 44 E3: Childrens Public Library Users Survey (PLUS)
Satisfaction Measures Outcome Measures
*Public Library Users Survey (PLUS)
This PLUS data is the feedback from the individuals who makes use of library services. It contains the views of children, young people and adults from diverse neighbourhoods who have been surveyed on a variety of topics including books, homework and computers. Examples of the way the PLUS data is used includes, for example, demographic profiling to determine demand amongst key groups for services.
If you would like to learn more about PLUS please contact [email protected]
Libraries_Profile Page 41 28/03/2017 E1: Requests 2015-16 Actuals Percentage Supplied Authority Average
within 7 days 65% 60% within 15 days 72% 75% within 30 days 80% 86%
80% Percentage supplied within 7 days 70% 60% 50% 40% 30% 20%
10% 0% haxnwmdekrutzsf
100% Percentage supplied within 15 days
80%
60%
40%
20%
0% ntkhamwxuedrsfz
100% Percentage supplied within 30 days
80%
60%
40%
20%
0% nhtkamxwuefrdsz
Source: CIPFA Public Library Statistics 2016 - Cells 116 to 118
Libraries_Profile Page 42 28/03/2017 E2: Public Library User Survey (PLUS) Over 16
Survey Year: 2015-16 Authority Average Proportion who view their library opening hours as 'very good' or 'good' na 89% Proportion who view their library as 'very good' or 'good' na 94% Proportion who find the choice of books as 'very good' or 'good' na 78%
Library Opening Hours are 'Very Good' or 'Good' 100%
80%
60%
40%
20%
0% zxutsrnmhfedakw
Library is 'Very Good' or 'Good' 100%
80%
60%
40%
20%
0% zxutsrnmhfedawk
Choice of Books is 'Very Good' or 'Good' 100%
80%
60%
40%
20%
0% zxutsrnmhfedawk
Libraries_Profile Page 43 28/03/2017 E3: Public Library User Survey (PLUS) Under 16
Survey Year: 2013-14 Authority Average Who think the library is ‘good’ (average score out of 10) .. 8.9
Over 16 who think the library is 'good' 10.0
8.0
6.0
4.0
2.0
0.0 zxwutsrmhfedank
Libraries_Profile Page 44 28/03/2017 APPENDICES
• Information to help you get the most out of the report.
APPENDIX 1 - Comparative Bar Charts Page 46
The report makes a great deal of use of one simple type of chart that is used by many organisations including the consultants McKinsey & Co. to display data simpy and effectively. This section provides a detailed overview of the chart and instructions on how to read the charts to get the most out of them.
APPENDIX 2 - Background Information Page 49
This appendix provides comparisons for educational achievement, deprivation, area, population and population density as all these can have in impact on libraries planning.
APPENDIX 3 - Financial Information Page 51
This appendix provides more detailed tables of the financial data analysed in section B.
APPENDIX 4 - Other CIPFA Libraries Services Page 53
Links to other services that CIPFA provides for library authorities.
APPENDIX 5 - Contact Us! Page 53
Let us know what you think and how we can make the profile more useful.
Libraries_Profile Page 45 28/03/2017 APPENDIX 1 - Comparative Bar Charts
Comparative bar charts This type of chart is the backbone of our report. It enables us to display the data for the entire group efficiently, displays clearly to readers where their authority sits compared to the group and provides key information about the range of values being compared. While we hope these charts will be intuitive to many readers, some readers will benefit from a little more information. In this appendix we clarify how these charts work and present techniques for getting the most out of the them.
Example 1: Anatomy of a comparative bar chart
This chart displays fictional user satisfaction data for 25 authorities. Each bar represents an individual authority and the bar for the reader's authority highlights in black. The values for the authorities are displayed in order starting at the highest value at the left of the chart and dropping to the lowest at the right of the chart. In this example, the black bar highlights on the left of the chart, showing that the authority is performing strongly (has a high value) for this indicator when compared to the other 24 authorities. The horizontal black line is the average value for the group. In this example it can literally 'be seen' that the authorities user satisfaction is clearly above average as the black bar is taller than the height of the average line. The y-axis shows the scale and enables readers to judge the values of individual authorities and the average. While readers natually cannot read exact values off the chart, your authority's own value and the group average will be displayed near the chart, often with the associated raw data.
• group average
• comparator authority
• your authority
Example 2: Comparative bar charts for reports with small numbers of authorities
This example displays fictional income data for 12 authorities.
Authorities can request copies of this report using any grouping of authorities that they wish (e.g. small regional groupings, nearest neighbours or family groupings, core cities up to the whole of Britain). For small groupings of authorities (19 or less) we display letters under the charts and provide a key in the report to enable readers to identify each of their comparator authorities individually.
• letters enable readers to identify specific authorities
Libraries_Profile Page 46 28/03/2017 Example 3: Zero values and unavailable data
Zero values: In some cases the value for any authority might be zero, in this case the value 'displays' as a bar of zero height (i.e. no bar) on the right of the distribution (which follows the pattern of lowest values to the right of the chart).
Unavailable data: In other cases there may not be data available, either because the data were not supplied, or because the data supplied have been rejected. These are displayed by missing bars on the left of the chart.
Averages: Zero values are included in the average as they are genuine values for authorities. The average however excludes unavailable data.
This chart shows fictional agency staff costs for 12 authorities. The four missing bars can potentially cause confusion, however it will quickly become second nature to readers.
In this chart, authorities q, f and a have no spend on agency staff, i.e. they have not used agency staff and therefore their values are genuinely zero. However the use by authority h is unknown and has been excluded from the analysis (represented by the gap on the left of the chart). The chart average is based on only 11 authorities as authority h is excluded.
Example 4: Comparisons with large numbers of authorities
When a large number of authorities are displayed the individual bars get so small that they start to merge. The value for your authority should still be clearly visible as the black bar. While individual bars cannot be seen, this does not detract from the readers ability to compare their value to the group, or learn about overall range of values.
This chart shows fictional overhead costs for 150 authorities. By looking at the shape of the graph and position of the black bar and average line the following information can be observed.
• The black bar authority has a very low figure, being less than a third of the group average. • Data were not available for around 10% of the authorities (gap on left of the chart). • 5% of the authorities report either zero or miniscule costs (gap on right of the chart). • There is great variation in these costs, as the distribution slopes smoothly from left to right showing that there is no 'typical' value for this cost.
Libraries_Profile Page 47 28/03/2017 Examples 5-8: Example distributions and help in interpreting them
The distributions of values shown on the charts can vary greatly. Here we show some examples to help readers understand how the distributions can vary. In each case we will keep the black bar authority's value the same and the group average the same, however the shape of the graph and distribution of the groups values are varied to give quite different pictures of the example authority's costs.
• This chart shows a very common distribution (which a • This chart shows a straight sloping distribution. statistician would appropriately call the 'normal' • There is no consistency between authorities and no such distribution). thing as a typical value. • While there is a wide range of values (20-100) the • In this particular case the highlighted authority is above majority of authorities are in a much tighter range (about average, but not signficantly so. half are between 50 and 70). • In this particular case the highlighted authority has one of the highest costs.
• This chart shows little variation between authorities. • This distribution is quite rare, the chart clearly displays two distinct groupings of authorities. • In this particular case the highlighted authority is clearly the most expensive per 1,000 population. • In this case interpreting the highlighted authorities value is difficult and it is important to investigate the reasons behind this variation.
Quartiles We finish this introduction with a quick note about quartiles. Quartiles are a popular simple way to examine distributions of cost or performance data. Quartiles are produced by splitting the distribution into four quarters, as presented on the right. Mathmatically the word quartile refers to the boundaries between the quarters (called the lower quartile, median and upper quartile). In business & management the word quartile is more often used to refer to the quarters themselves. "Top quartile" is used to desribe the best quarter (e.g. highest performance) while "bottom quartile" refers to the worse (e.g. high cost or low performance). It is common approach to view "being in the top quartile" as a benchmark to be achieved, and "being in the bottom quartile" as a sign of problems. We do not show quartiles in this report, as this approach can be viewed as simplistic, and it does not fit in with the purpose of the report, which is to inform rather than judge. The reader should however compare the top and bottom charts and note how easy it is to quarter the distribution with the mind's eye.
Libraries_Profile Page 48 28/03/2017 APPENDIX 2 - Background Information
Educational Attainment
Average Educational Attainment 56.3% 57.9%
70% Percentage of pupils achieving 5 A*-C grades including English & Maths 60%
50%
40%
30%
20%
10%
0% hrsunkwmafedztx
Source: CIPFA Children's Services Actuals Statistics 2013-14 - Column 316
Deprivation
Average Index of Deprivation 15.0 17.8
30 Indices of Deprivation
25
20
15
10
5
0 uzsxfwamerkdhnt
• The higher the index, the more deprived the authority is.
Source: CLG Indices of Deprivation 2010
Libraries_Profile Page 49 28/03/2017 Population
Average Population 336,700 280,487
600,000 Population
500,000
400,000
300,000
200,000
100,000
0 nhdmufewtzksarx
Source: ONS Mid 2015 Population Estimates
Area
Average Area (hectares) 240,532 133,124
600,000 Area (hectares)
500,000
400,000
300,000
200,000
100,000
0 f n e d a h m t x k u z w s r
Source: ONS Area 2015
Population Density
Median Population Density 1.4 3.7
30 Population Density
25
20
15
10
5
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Libraries_Profile Page 50 28/03/2017 APPENDIX 3 - Financial Information For East Riding of Yorkshire Council Financial Information 2015-16 (Actuals)
Revenue Expenditure £ per 1,000 pop Average Employees 2,155,496 6,402 6,404 Premises 347,006 1,031 1,912 Supplies & Services Books & Pamphlets - Reference 31,540 94 27 - Adult Fiction 177,112 526 343 - Adult Non-Fiction 82,841 246 180 - Children's Fiction 66,159 196 147 - Children's Non-Fiction 6,615 20 40 Newspapers, Periodicals & Magazines 18,805 56 60 1 Sound Recordings 57,990 172 116 2 DVDs, CD-ROMs, Software & Multimedia 1,613 5 86 3 Electronic & Online Products 30,911 92 136 Other Acquisitions 0 0 66 Bookbinding 0 0 7 Total Materials 473,586 1,407 1,207 Computing Costs 248,716 739 386 Other Supplies & Services 179,373 533 693 Transport 168,131 499 145 Third Party Payments 8,951 27 942 Support Service Costs 856,575 2,544 1,771 Total Revenue Expenditure 4,437,834 13,180 13,461
Revenue Income £ per 1,000 pop Average Overdue Charges (9,650) (29) (112) Reservation Fees 0 0 (34) Lettings (14,852) (44) (106) Hire of Audio & Visual Materials 0 0 (121) Electronic Revenue 0 0 (18) Specific Grants 0 0 (308) Provision of Library Services to other Local Authorities 0 0 (3) Miscellaneous - receipts from the public (38,791) (115) (304) Miscellaneous - corporate income (10,877) (32) (317) Total Revenue Income (74,170) (220) (1,321)
Net Expenditure (excluding Capital Charges) 4,363,664 12,960 12,139 Capital Charges 605,744 1,799 1,402 Total Net Expenditure (including Capital Charges) 4,969,408 14,759 13,541
Total Capital Expenditure 262,934 781 345
1 Includes Music, Adult Talking Books and Children's Talking Books (Cells 139 to 141)
2 Includes DVDs, Multimedia & Open Learning Packs and CD-ROMs & Software (Cells 142 & 143)
3 Includes eBooks, eAudio, eAudiovisual, Subscriptions and Online / Electronic Products (Cells 144 to Cell 148)
Libraries_Profile Page 51 28/03/2017 Financial Information 2016-17 (Estimates)
Revenue Expenditure £ per 1,000 pop Average Employees 2,202,600 6,542 6,448 Premises 340,980 1,013 1,818 Supplies & Services - Materials 371,030 1,102 1,196 Other Expenditure 594,850 1,767 3,296 Total Revenue Expenditure 3,509,460 10,423 12,758 Revenue Income (70,320) (209) (1,217) Net Expenditure (excluding Capital Charges) 3,439,140 10,214 11,540 Capital Charges 605,744 1,799 1,254 Total Net Expenditure (including Capital Charges) 4,044,884 12,013 12,794
Libraries_Profile Page 52 28/03/2017 APPENDIX 4 - Other CIPFA Libraries Services
• CIPFA Public Library Statistics
CIPFA are the leading independent source of data about local government services, undertaking more than 30 surveys annually. We have been collecting data relating to public libraries for more than fifty years. The data collected represents the most comprehensive source of information relating to measuring the performance of public library authorities in the UK.
A working group of local authority practitioners and central government representatives meet bi-annually to help shape the direction of the questionnaire and data that is collected to ensure that it is continually adapted to remain relevant in an ever-changing environment.
Datasets provide financial and non-financial information for local government managers engaged in comparative analysis and performance measurement. Subscribers to www.cipfastats.net have access to our historical archive of downloadable data in addition to a range of interactive and visual tools to help with further analysis.
www.cipfastats.net/leisure/publiclibrary
• CIPFA Public Library User Survey (PLUS)
CIPFA have been developing and supporting a range of library survey tools, enabling authorities to collect feedback from users of their services, since 1995. This began with the launch of PLUS in 1995, which was followed by Children's PLUS in 1997, ePLUS in 2001 and the Home Delivery Survey in 2005.
Indicators from PLUS were adopted by the Audit Commission and the Department for Transport, Local Government and the Regions (DTLR now DCLG) for the collection of a number of Best Value Performance Indicators (BVPIs). It was also adopted by the Department for Culture, Media and Sport (DCMS) for their Public Library Service Standards (PLSS) and Public Library Impact Measures (PLIMs).
New from July 2012: The 2012 Adult PLUS survey has now been updated and includes new questions on transport, use of computers and living arrangements. The questionnaire and manual of guidance can be accessed by subscribers from www.cipfasocialresearch.net/subscribersarea, which will also include details on how CIPFA can help you to deliver your survey and make best use of the results.
www.cipfasocialresearch.net
APPENDIX 5 - Contact Us!
We hope you have found the profile interesting and informative.
This is the sixth year of the profile and we aim for this to be a user-led product that improves year-on- year.
Please help us improve the next round by contacting us with your thoughts and suggestions!
We will also be happy to answer any queries you have regarding the profiles.
Libraries_Profile Page 53 28/03/2017