Lose yourself in sensational sea views... with holiday home ownership at Southerness Holiday Park take the first step on your ownership journey...

01387 271 060 parkdeanresorts.co.uk/own-southerness

Like us at @ParkdeanResorts @ParkdeanResorts You'll get some stunning shots Rascarrel Bay - Galloway John o’ Groats Wick

Southerness is located Dornoch Ullapool Tain in stunning South West Elgin Inverness Cairngorns National Park Aberdeen Heritage, scenery and the open road, South West Scotland makes the most memorable holiday destination. When you’re not admiring the sea views and Fort William pastel-hued sunsets, you’ll want to explore everything the region has to offer, like Pitlochry Loch Lomand & Dundee Sweetheart Abbey lively seaside towns, beautiful beaches, sprawling forests and world-class golf The Trossachs Perth National Park St Andrews courses. You could even go on an island-hopping adventure! Stirling Glasgow Stunning sunrise over Southerness lighthouse Edinburgh

Ayr Galloway Forest Park

SOUTHERNESS Carlisle

Southerness Beach

Lively seaside towns, beautiful beaches, sprawling forests and world-class golf courses. Sandy Hill Bay

Rockcliffe Village near on the Solway Give us a call on 01387 271 060 Visit parkdeanresorts.co.uk/own-southerness Why should you choose We have so much for you to enjoy... Southerness • Entertaining the kids is easy when Holiday Park? you have an adventure play area, arcade and sports court on hand Right by the sands and surrounded by open countryside, Southerness is the ultimate beach retreat. When you’re not walking the nearby wildlife trails and • Enjoy our 25m heated indoor building sandcastles, you’ll find lots of attractions to explore close by, including the There are so many things about pool with giant flume, inflatables characterful market town of . Or, if you’d rather just relax, take a dip in our Southerness Holiday Park that make us... and bubble pool 25m indoor pool, with flume and splash pool or enjoy a drink in the beer garden. • Amusement arcade and pool award winning tables • Wildlife nature trail • Indoor soft play area • Toddlers' pool Stunning beach • Coast Bar & Restaurant with right by the park Costa Coffee and spacious outdoor terrace • Legends Diner takeaway • Tricks, Treats and Sweets Shop • A beach to run on and endless countryside to explore, your dog will love holidaying here

Give us a call on 01387 271 060 Visit parkdeanresorts.co.uk/own-southerness SANDY BAY Owners Dear owners, newsletter Owners Elite Following feedback received from many owners, we are looking to concentrate on communicating better with’ you all throughout 2019. As well as the regular Owners’ Forums & Newsletters, I plan to communicate with you all on a monthly basis to share general information in relation to the park and all matters relating to you, our owners. Facilities opening times I am excited by the opportunities that we have in 2019 and Our Swimming Pool, Boathouse, Showbar and Amusements will be greatly look forward to catching up with you again over the next exclusively for our owners on Friday & Saturday evenings until the facilities open up fully for the 2019 season on Friday 15th March. few weeks. Kind regards,

New handmade pizzas Questions we're Steve We are delighted to be able to offer new ranges of food and drink this year. Following investment into new kitchen equipment, we will be featuring a handmade range of pizzas which will be made with hand thrown dough and Owners’ cards and calendars fresh ingredients. I will arrange for an additional owner event before Easter to allow owners to experience the art of dough throwing and to make and I wanted to let you know about some great changes to our owner cards. taste these pizzas for yourselves. For 2019, we’ve changed the way our owner cards work, making it even easier to take advantage of your exclusive 10% discount on food and drink!

Going forward, we’ll apply your 10% discount at the tills against the items you purchase – meaning no more top ups! Owners’ Welcome Party To collect your new card and start using your discount the easy way, call into reception with your photo ID. If you want to pick up extra cards for The Owners’ Welcome Party will be held in the Showbar on Saturday 9th family and friends too, you’ll need to bring their ID along too – so that March with doors opening at 7pm. We will be offering a drink on arrival, everyone can enjoy the discounts on offer, with up to 10 cards available per food mid-evening and an fantastic Cabaret. Tickets will not be required for account. Don’t forget, your discount card can’t be used in conjunction with this event but I ask that you reserve your places by contacting reception. other offers or retail vouchers, however, they’re a great way to save against hundreds of items across our menus.

Keep an eye out for your owner calendar, we’ve got a great selection of New team members exciting events and activities planned for 2019. 2019 I am delighted that we have been able to make 2 new management appointments over the winter:

Derek (Dec) Scott has joined the team as our new Maintenance Manager. Dec has diverse management frequently Park maintenance Your ownership experience in managing maintenance teams in a We have been planning significant infra-structure works over this winter variety of different businesses and I believe that he is that will benefit all users of the park. An investment over almost £500,000 an ideal appointment to assist in my aim to improve Feel free to ask will provide an upgrade to the electrical supply across the park, replacement the standards of the park and the level of service that of environmentally friendly LED streetlighting and a new purpose built we offer our owners. maintenance and housekeeping compound which will dramatically improve the visual appearance of the central area of the park as well as enabling In addition, our Entertainments Team for 2019 will us to provide an improved service to all our owners. Groundworks for the be managed by Phil Finney who many of you will electrical upgrade will start this month in order that they are all complete already know from last season. Phil is an experienced before the Easter period with the final connection works scheduled to be entertainer and manager who is excited by the carried out at the start of May. We will endeavour to keep any disruption to opportunity to lead a brand new team of Troupers for Your Park a minimum and have planned this work to have as little effect on our owners this season. You will have the opportunity to meet Dec, CRANTOCK BEACH as possible. The streetlighting replacements will be completed this month Phil and the Entertainment team over the February Half OwnerOwners’ EventsEvents Calendar Term and at the owners’ opening Party in March. and we envisage that the new maintenance compound (and associated us anything, demolition of the existing yards) will be complete in time Caravan & Lodge Sales Enquiry Centre: 01637 831 005 Owners Elitefor Easter. Owners’ Forums

We will be holding regular Owners’ Forums throughout the season with the first meeting of the year scheduled for Sunday 24th March. As suggested by yourselves, I have alternated between Saturday & Sunday to make it 18/02/2019 15:01 easier for owners to attend and have decided to have a member of the we're here to help! park management team attend each meeting, alongside myself & Andy, to provide more detail on our plans to improve our park and our service to you. asked... experienceat Southerness G11561 2019_Owners_Calendar_210x148mm_Crantock Beach.indd 1 Can I live in my holiday home? Can my friends and family visit me? Keeping you informed Our owner only Our parks are not residential parks which means you Yes, of course. They can visit for the day or if they are can’t live in your holiday home all year round. You may regular visitors you can give them one of your 10 owner and entertained... on park perks... holiday in your holiday home as many times as you passes so they get all the benefits you do on park. want, within your specified holiday season and pitch agreement. You must have a permanent residential Can I choose the location We pride ourselves on ensuring our • You’ll enjoy 10% off food & address elsewhere. owners feel part of a community. drinks at our bar & restaurant of my holiday home? What practices do you have in place to Yes, you’ll have a choice of pitch locations which are We keep you informed all year round available when you buy your holiday home.+ via post, email and text. Additionally, • 10 owner passes for you, protect me when buying a holiday home? when you’re on park you can always find your friends and family In order to protect you when buying a holiday home Can we bring our dog? a friendly face to speak to. and give you peace of mind, Parkdean Resorts and all Dogs are welcome although it’s a maximum of 2 dogs • Experience our exclusive of our holiday parks are registered members of the per holiday home and we reserve the right to refuse We hold regular Owners’ Forums which give National Caravan Council. We follow a strict code of owner events; days at the certain breeds. you the chance to meet the team and have practice which provides key terms relating to buyer your say within our owner community. We also races to fun filled themed protection. Can I upgrade my holiday home nights and plenty more run a series of owner exclusive events throughout in the future? the year which offer a great way to relax as well Does our holiday home come Yes, you can upgrade your holiday home after owning as the opportunity to get to know your neighbours! • You’ll make new friends with a warranty? it for at least 3 months. We have new models in stock & be welcomed by all, Yes, all brand new holiday homes have a comprehensive We produce quarterly newsletters to keep you every year, so there's lots to choose from. Whether into our owners’ 12 month warranty, and all used holiday homes come you require something bigger, an extra bedroom or up to date about the latest information on park with a Parkdean Resorts 12 month warranty. and we regularly ask for feedback - via surveys - community bathroom, or want to upgrade to a lodge, we can help. to ensure your ownership experience is perfect +Subject to availability. for you and your family. Give us a call on 01387 271 060 Visit parkdeanresorts.co.uk/own-southerness Offset your running costs A choice of ways to pay We are all about flexibility at Parkdean Resorts which is why we with our letting schemes... have a range of ways to pay. This means that you can choose the How affordable As one of our holiday home owners, you may have the opportunity to join best payment method to suit you it is to become an owner one of our letting schemes which give you the flexibility of letting your and your family. holiday home when you aren’t using it, allowing you to offset some of the at Southerness... running costs of your holiday home with the income. For a commission charge we will do all the hard work; we advertise your holiday home for you and take care of all correspondence with holiday guests, as well as 1. Holiday home We provide a number of payment options and financial packages to make buying a holiday cleaning your holiday home in between lets. ^ home as affordable as possible. Deposits start from just 10%* and we offer a choice of holiday funding packages homes to suit a variety of budgets. There are some things you’ll need to consider, like the It's easy Barclaycard Finance running costs, pitch fees and utilities – which you may be able to offset by letting out your peasy! holiday home. If you’re interested, get in touch, our experts can offer advice and answer How easy is it? How much can I earn? Black Horse any questions you may have. We will aim to let your holiday The amount you earn depends on: home on all the dates you give us, plus take care of everything below: • The age and size of your holiday 2. Cash option home • Arrange and communicate all • The number of weeks you let out booking confirmations & Deposits your holiday home pre-arrival information 3. 3rd party We have * • The dates on which you let out from just 10% • Collect all money from holiday your holiday home funding guests holiday You will still be responsible for all High street banks with payment • Check-in and check-out, plus liaise running costs and will need to cover Family & friends with the holiday guests things such as gas and electricity homes to suit during their stay and the cost of any breakages or options replacements need to be covered • Clean your holiday home after by your insurance. a ll b u d g e t s every let and replace any gas ^Finance is available on selected holiday homes based on age of unit. Subject to available bottles or inventory as needed status. Terms and conditions apply. Your inclusion in our letting schemes does not guarantee that we will fill every date. Full terms and conditions of our sub-letting schemes are available from Reception on park.

*Prices vary between models and Parkdean Resorts parks. Subject to availability. Give us a call on 01387 271 060 Visit parkdeanresorts.co.uk/own-southerness Sit back and relax with stress-free What to do next... holidays Your ownership journey... If you’d like to start a new life chapter as a holiday home owner, call How do you find the holiday home that’s the perfect fit for our team of experts. They’d love to discuss your requirements and you and your family? Our questions are designed to help can book an owner experience day - which gives you the opportunity you join up the pieces: to visit the park, meet the team and decide if holiday home ownership is right for you.

Is the park right for Decide if the running Questions... you and your family? costs are affordable If there is something you would particularly like to ask us or are unclear on, please jot it down here and we will go through it with you when you come and visit. • Are the facilities right for your • What costs are involved? family? • Can I rent out my holiday home • How long is the park open for? to help cover the running costs? • What does the local area have • When are the costs due? to offer?

Find a holiday home Find a location Welcome that suits your that suits your needs meeting Why not pop in and see us... chosen holiday home 1. Head for Dumfries town centre and follow the A710 Solway • What do holiday homes cost? • What pitches are • We will talk you through your Coast Road. • What holiday homes are available? Pitch Licence Agreement 2. Approximately 14 miles after Dumfries, 1 mile after the available? • Do certain pitches have • We will support you through village of , look out for the clearly signed turning on • What is included? different pitch fees? every step, even be by your side the left down to Southerness Holiday Park. • How long can I keep my holiday during your first weeks on park home on the park? and beyond Southerness Holiday Park, Off Sandy Lane, • How can I fund my holiday • We will invite you to the Southerness, Dumfries, DG2 8AZ home? upcoming owners events and make sure you feel part of the on park community  Pop our postcode into your Give us a call on 01387 271 060 Visit parkdeanresorts.co.uk/own-southerness Sat Nav DG2 8AZ Lose yourself in sensational sea views... with holiday home ownership at Southerness Holiday Park take the first step on your ownership journey...

01387 271 060 parkdeanresorts.co.uk/own-southerness

Like us at @ParkdeanResorts @ParkdeanResorts You'll get some stunning shots