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Software & Services SOFTWARE & SERVICES Recognizing the software and service organizations that excelled in helping providers deliver better patient care PHYSICIAN PRACTICE SOLUTIONS BEST IN KLAS AMBULATORY EMR (1–10 PHYSICIANS) HOW DO VENDOR SOLUTIONS COMPARE? WHO IS KONFIDENCE SCORE TREND LEVEL 1. Cerner PowerChart Ambulatory BEST IN KLAS? 84.3 +13% üü 2. Amazing Charts 83.3 +4% üüü 3. SRSsoft EHR 81.0 -11% üü 4. athenahealth athenaClinicals 80.9 -7% üüü 5. Greenway PrimeSUITE Chart 79.1 -2% üüü HOW DO THEY SCORE? 6. Aprima EHR IN FIVE KEY PERFORMANCE CATEGORIES 78.2 -1% üüü 100 92.4 7. ADP AdvancedMD EHR +3% üüü 90 84.9 78.0 80.6 81.7 81.2 80 8. e-MDs Chart -13% üüü 70 74.0 60 AVG. SEGMENT MKT. 9. GE Healthcare Centricity Practice Solution EMR +1% üü PHYSICIAN PRACTICE PHYSICIAN 50 73.8 40 T10. eClinicalWorks EHR 73.4 -7% üüü 30 20 T10. Henry Schein MicroMD EMR 73.4 +4% üü 10 12. NextGen Healthcare EHR 0 65.1 -3% üüü SALES & FUNCTIONALITY GENERAL CONTRACTING & UPGRADES 13. Allscripts Professional EHR 64.7 -6% üüü SERVICE & IMPLEMENTATION SUPPORT 14. McKesson Practice Partner -14% & TRAINING 48.0 üü 0 10 20 30 40 50 60 70 80 90 100 SEE HOW OTHER VENDOR SOLUTIONS SCORE AT KLASRESEARCH.COM HOW DO THE TOP THREE SOLUTIONS TREND? SOLUTIONS NOT RANKED PRELIMINARY DATA PRODUCTS CompuGroup Medical Enterprise EHR (HEHR)*..................71.0 MIE WebChart EMR* ............................................................75.7 MTBC EMR* .........................................................................82.1 Optum Physician EMR* ........................................................79.6 SOAPware Professional EMR*.............................................86.8 COMPONENT [C], NOT PRIMARY [NP], REGIONAL [R], OR SINGLE PHYSICIAN [1] PRODUCTS Bizmatics PrognoCIS EMR [1]..............................................69.5 CureMD EMR [1] ..................................................................79.6 Greenway Intergy EHR [NP].................................................66.5 PCC EHR (Pediatrics) ..........................................................95.1 WANT TO LEARN MORE? Practice Fusion EHR [1] .......................................................76.1 Check out other related reports: Quest Diagnostics Care360 EHR [1] ....................................69.1 Ambulatory EMR Perception 2014 54 * DOES NOT MEET MINIMUM KLAS KONFIDENCE LEVEL. DEFINITIONS CAN BE FOUND ON P. 82. © 2014 KLAS Enterprises, LLC. All Rights Reserved. www.klasresearch.com BEST IN KLAS PRACTICE MANAGEMENT (1–10 PHYSICIANS) HOW DO VENDOR SOLUTIONS COMPARE? WHO IS KONFIDENCE SCORE TREND LEVEL 1. athenahealth athenaCollector BEST IN KLAS? 87.5 -2% üüü 2. Kareo Practice Management 82.0 NA üüü athenahealth 3. ADP AdvancedMD PM 81.8 +1% üüü 4. Greenway PrimeSUITE Practice 81.5 -4% üüü 5. Henry Schein MicroMD PM 80.0 -2% üü HOW DO THEY SCORE? 6. eClinicalWorks PM IN FIVE KEY PERFORMANCE CATEGORIES 79.9 +2% üüü 100 7. e-MDs Bill 90.5 +1% üü 90 85.6 87.9 87.7 86.2 79.0 80 8. Allscripts PM 0% üü 70 77.7 60 9. GE Healthcare Centricity Practice Solution PM -1% üü MKT. AVG. SEGMENT MKT. PHYSICIAN PRACTICE PHYSICIAN 50 73.9 40 10. NextGen Healthcare EPM 73.7 -6% üüü 30 0 10 20 30 40 50 60 70 80 90 100 20 10 0 HOW DO THE TOP THREE SOLUTIONS TREND? SALES & FUNCTIONALITY GENERAL CONTRACTING & UPGRADES SERVICE & IMPLEMENTATION SUPPORT & TRAINING SEE HOW OTHER VENDOR SOLUTIONS SCORE AT KLASRESEARCH.COM SOLUTIONS NOT RANKED PRELIMINARY DATA PRODUCTS CareCloud Central* ..............................................................60.8 ClinixMIS ClinixPM* ..............................................................79.8 CompuGroup Medical Enterprise PM (HPM)* ......................80.8 SEE HOW OTHER VENDOR SOLUTIONS SCORE AT KLASRESEARCH.COM CureMD PMS* ......................................................................80.3 Greenway Medical Manager* ...............................................70.3 McKesson Practice Partner Billing and Scheduling* ............53.6 WANT TO LEARN MORE? Check out other related reports: COMPONENT [C], NOT PRIMARY [NP], REGIONAL [R], OR SINGLE PHYSICIAN [1] PRODUCTS EMR Usability 2013 Aprima PM [1] .......................................................................83.5 Cerner PowerWorks Specialty PM [1] ..................................88.3 Greenway Intergy [NP] .........................................................73.4 Optum Practice Management [1] ..........................................77.1 PCC Partner PM (Pediatrics)................................................95.4 58 * DOES NOT MEET MINIMUM KLAS KONFIDENCE LEVEL. DEFINITIONS CAN BE FOUND ON P. 82. © 2014 KLAS Enterprises, LLC. All Rights Reserved. www.klasresearch.com BEST IN KLAS PRACTICE MANAGEMENT SUBSETS HOW DO PRACTICE MANAGEMENT – 150+ PHYSICIANS SOLUTIONS COMPARE? VENDOR PRODUCT OVERALL SCORE Allscripts PM* 66.6 athenahealth athenaCollector* 81.9 PRACTICE PHYSICIAN eClinicalWorks PM* 79.2 Epic Resolute/Prelude/Cadence Ambulatory 90.0 GE Healthcare Centricity Business (Ambulatory) 75.3 NextGen Healthcare EPM 71.6 The subset above includes products that meet at least early trending levels when narrowing the data set in the Practice Management 75+ Physicians market segment to just those facilities with over 150 physicians. HOW DO PRACTICE MANAGEMENT – SINGLE PHYSICIAN SOLUTIONS COMPARE? VENDOR PRODUCT OVERALL SCORE ADP AdvancedMD PM 87.1 Allscripts PM* 71.0 Aprima PM* 87.2 athenahealth athenaCollector 87.4 Cerner PowerWorks Specialty PM* 90.4 eClinicalWorks PM* 86.2 e-MDs Bill* 76.2 Henry Schein MicroMD PM* 85.0 Kareo Practice Management* 82.4 Optum Practice Management* 84.6 The subset above includes products that meet at least early trending levels when narrowing the data set in the Practice Management 1-10 Physicians market segment to just single physician practices. © 2014 KLAS Enterprises, LLC. All Rights Reserved. www.klasresearch.com * DOES NOT MEET MINIMUM KLAS KONFIDENCE LEVEL. DEFINITIONS CAN BE FOUND ON P. 82. 59 .
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