Monday Agenda-at-a-Glance Advanced Applications & Outcomes Data Management Mobile & Measurement Solutions Multi-Purpose Network Solutions 6:45 - 7:45 a.m. Itron Utility Week Breakfast (Sunset Terrace) 7:00 a.m. - 5:00 p.m. Registration/Information Desk Open (Calusa Foyer) 7:00 - 8:00 a.m. Knowledge Center Open by Appointment Only (Calusa 6 & 7) 8:00 - 9:30 a.m. General Session - Itron Utility Week 2019 (Banyan 1 - 3) 9:30 a.m. - 5:00 p.m. Knowledge Center Open (Calusa 6 & 7) 9:30 - 10:00 a.m. Knowledge Center Break (Calusa 6 & 7)

ROOM Osprey 1 Osprey 2 Osprey 3 Osprey 4 Calusa 3 Calusa 4 Calusa 5 Calusa 8 Calusa 9 Calusa 10 Calusa 11 & 12 Coconut & Sabal Delivering Improving Financial Realizing Water Improving Storm Transition to Global Utility Panel: Multi- Understanding IoT MV-90 xi / MV-WEB Using the CENTRON FCS / Itron Mobile Application Successes - Value-Based Analysis with AMI Business & Use Restoration During Managed Services Highlights & Lessons Connectivity / MV-PBS Product Bridge Meter in Product Update Outcomes to AMI Data Case Benefits High-Outage Learned from Leading Grid Options & Use Updates Advance of a Large Modernization Initiatives 10:00 - 10:45 a.m. Address Utility Volume Events Cases for Utilities Scale AMI Project Challenges John Marcolini, Itron (mod); TBD (mod); Alec Almond, Dennis Reynolds, FPL; Giri Iyer, Sentient; TBD, Con Edison; Brandon Carlson & Ryan Mayer, Kate Chang & Dave Doherty, ComEd; TBD, Verizon; Pam Sen, Itron Tracy Tinsley, Becca Jones, Itron Eric Fox, Itron Dawn Shrum, Itron Commonwealth Edison Brian Treu, Itron Lauren Kenney, Entergy Todd Thayer, Itron Malcolm Green, Itron Rich Layton, Itron 10:45 - 11:15 a.m. Knowledge Center Break (Calusa 6 & 7) How Smart Digital Reevaluate the Optimizing Network Lessons Learned Enhancing Safety & Volt-VAR Control in Utility Panel: Navigating Practical Utilization of Meter Smart Meter Opt Introducing Multi-Application Successes Solutions are Value of Your Management for Upgrading from IEE Preventing Fires Expanding PV - Highlights & Lessons & Regulatory Events in MV-90 xi Out Panel Temetra Mobile Adding Value to Behind the Meter Itron Gen5 7.x to IEE 9.0 Using Meter Integration in Learned from Leading Grid Challenges to Discussion Data Collection Water Network Assets & Maximize Temperature Distribution Grids Modernization Initiatives Diversify Service 11:15 a.m. - 12:00 p.m. (Part 2) Offerings Operations Clean Energy Monitoring John Marcolini, Itron (mod); Robert Moreland, Objectives Patrick Lockhart, Damien Tholomier, Dennis Reynolds, FPL; Dan Pfeiffer, Itron (mod); Duke Energy; TBD, Con Edison; Jessie Mehrhoff, Southern California Cory Estlund, Varentec; Stephen Dave Doherty, ComEd; TBD, Regulatory; Stacy Nuckolls, Lisa Delacy, Kamel Chaabane & Peter Cheung, Itron Navigant Reiner Mim, Itron Edison PacifiCorp Johnson, Itron Lauren Kenney, Entergy TBD, Industry ERCOT Consumers Energy Brian Tucker, Itron 12:00 - 1:15 p.m. Itron Utility Week Lunch (Sunset Terrace) Engaging Behind-the-Meter What You Wish You Had The Smart Energy Leveraging Analytic Merging IoT-Connected Safety First: How Meter Data Life Clean Energy Mobile Hardware Consumers & Energy Storage: Known to Prepare For Plan: 's Solutions to Methodologies: Streetlights as a Utilities are Cycle: MV-90 xi / Mandates Keeping Update Accelerating Enhancing Revenue Impacts, Market Your Water Project Largest Residential Optimize Integrating an Smart City Platform MVLT xi / MV-WEB / You Up at Night? Innovation to Protect with Prepayment Trends & Lessons Demand-Rate Pilot Operations Established Utility MV-PBS Your Customers 1:15 - 2:00 p.m. Tarja Nummela, City of Methodology with Workers and Solutions Learned from Consumers Can Help. Tempe; Wesley Gamble, Itron Advantage California Joe Thomas, Duke SL-Serco City of Tempe; TBD, National Grid; TBD, Energy; Miguel Ponce, Marcus Lehotay, Chris Gallo, Andy Eicherly, FirstEnergy; Dan Evans & CPS; Magdalena Michniuk, Brad Ridout & IEnova; Henty Waker, iPay William Marin, Itron City of Fairborn Con Edison Joel Lindsay,TBD FortisBC CJ Carlisle, Itron Itai Dadon, Itron Con Edison; TBD, /BGE Esther Case, CIPCO Luke Scheidler, Itron Bill Ballinger, Itron 2:00 - 2:30 p.m. Knowledge Center Break (Calusa 6 & 7) Using Methane Getting the Most User Deep Dive on From Release to One Simple Ping: Unlocking the How Utilities Benefit Utility Panel: Update on Virtual Out-of-Route MV-RS to FCS Detection to Out of Your the Itron Gen5 Field: Best Reducing Time for Consumer Benefits from Itron’s Partner Realizing the Value Modem Software Readings: Life After Migration Enhance Customer Network with Network for Smart Practices for Outage Repairs of Data Analytics Ecosystem & of Your AMI Solution for Use the Collection Safety Cisco's IoT Field Utilities & Cities Deploying New Across Duke Energy Developer Program Initiative with MV-90 xi & IEE 2:30 - 3:15 p.m. Network Director Meter Firmware Service Territories Linda Campbell, Service Mode Robert Moreland, Duke Jeremy Carden, Adam Anderson, Duke Nathan Shannon, Carlos Bravo, Eric Energy; Tamara Bradley, Baltimore Gas Andy Chen & Energy; Kirby Jackman, Smart Energy Toperzer & Tracy Avista; Byron Pappas, Rusty McCloud, Ryan Courtemanche, Kerri Strebchuk, & Electric Jeff Lund, Cisco Reiner Mim, Itron Lee Kelly, DTE Energy Ernst & Young Consumer Collaborative Morales, Itron FirstEnergy Olameter National Grid Prairie River Gas Coop 3:15 - 3:45 p.m. Knowledge Center Break (Calusa 6 & 7) The Future of Edge System How to Implement Storm Restoration Leveraging the What's Next? What ChoiceConnect Managing Total Utilizing Advanced Privacy 101: Big Picture Session Intelligence with & Backoffice Security Measures Efforts Utilizing Digital Customer Can Managed Fixed Network Cost of Ownership Meter Reading What Every Utility - Getting to Yes: Itron Integration Lessons Across Your GenX & Field Collection Experience to Services Do for You? Update through Network Data: Water Should Know About Helping Utilities Learned OpenWay Riva System Unlock Incremental Design, Migration Conservation Data Privacy Make the Case with 3:45 - 4:30 p.m. Networks Value from Your & Architecture Regulators AMI Investment Cindy Shy & Larry Neha Parekh, Itron; Nick Wagner, Andrew Pendray & Stephanie Muhlheim, Eric Dresselhuys, James Scott & Brandon Carlson & Pfeifer, Las Vegas Reena Bajowala, NARUC President; Gary Kessler, Itron Vern Malensky, Avista Scott Palmquist, Itron Smart Energy Water Heidi Lewis, Itron Brian Tucker, Itron Tatjana Legans, Itron Valley Water District Ice Miller Dan Pfeiffer, Itron 4:30 - 5:00 p.m. Knowledge Center Break (Calusa 6 & 7) 4:30 - 5:30 p.m. Women in Utilites Reception (Calusa Foyer) 6:00 - 10:00 p.m. Monday Night Event: Beach Block Party (The Beach) Tuesday Agenda-at-a-Glance Advanced Applications & Outcomes Data Management Mobile & Measurement Solutions Multi-Purpose Network Solutions 6:45 - 7:45 a.m. Itron Utility Week Breakfast (Sunset Terrace) 7:00 a.m. - 5:00 p.m. Registration/Information Desk Open (Calusa Foyer) 7:00 - 8:00 a.m. Knowledge Center Open by Appointment Only (Calusa 6 & 7) 8:00 - 9:30 a.m. General Session - Itron Utility Week 2019 (Banyan 1 - 3) 9:30 a.m. - 5:00 p.m. Knowledge Center Open (Calusa 6 & 7) 9:30 - 10:00 a.m. Knowledge Center Break (Calusa 6 & 7)

ROOM Osprey 1 Osprey 2 Osprey 3 Osprey 4 Calusa 3 Calusa 4 Calusa 5 Calusa 8 Calusa 9 Calusa 10 Calusa 11 & 12 Coconut & Sabal A Day in the Life of Electricity & Seamless Utility Panel: Think Like a Enhancing AMI Collaborative Exploring New Use MV-90 xi: Ask the Mobile Office: Cybersecurity Big Picture Session: Utilizing Analytics Natural Gas Connectivity Operational Benefits Start-Up: Driving Operational Approaches to Cases and Itron’s Experts Your Utilizing a True Attacks Against Grid Modernization to Provide Insight Growth Outlook Driving Business of Intelligent Innovation in Efficiency at Scale Connecting Strategy for Upgrade Questions Mobile Office Utilities: Minimizing and Resiliency into Customer Value Streetlights Your Utility Communities Cellular IoT the Threat Amid Natural 10:00 - 10:45 a.m. Usage Data Phil Beecher, Wi-SUN; Ben Gardner, Disasters Bernadette Houser & Ed Eckert & Matt Northeast Group (mod); Sherry McThay, Lynn Burnette, Sarah Berner, Gillmore, Itron; Dave Blary, FPL; Commonwealth Tim Ingram & Nick Miller, City of Bismarck Mike Russo, Itron Industry speaker TBD Art Bosshart, TECO Roberto Aiello, Itron Edison TBD Tim Bass, Itron Alan Zelasky, Itron Southwest Gas Peter Flack, Itron 10:45 - 11:15 a.m. Knowledge Center Break (Calusa 6 & 7) Enabling Three Years Later: Best Practices: An Integrated Don’t Lose the Full The Smart Home Leveraging Network Migration Best Security Best Practices: Itron Mobile Distributed Going Live With Operating and Approach to Smart Value of Your AMI Study: Life in the Resilient Strategies for Practices for your Endpoint Customer Intelligence Global Managed Maintaining Your Streetlight Deployment Deployment Real World of Communications to Water & Gas MV-90 xi System Replacement Experience & Management through a Partner Services Smart Grid Distributed Energy Reshape Grid Utilities Program 11:15 a.m. - 12:00 p.m. Resource Ecosystem Deployment Dan Evans, Itron (mod); Pablo Bauleo, Ft. Modernization Management Jennifer Joseph, Collins; Matt Holden, Colin Lamb, Utilidata; Joseph Karls, Madi- Tracey Martinsen, ComEd; Northwestern Energy; Brad Mantz, SDG&E and Christine Hrichak, Mike Smith, Linda Campbell, Itron son Gas & Electric BC Hydro Dave Basil, Terrago Pravin Bhagat, Itron Stephan Barsun, Itron Matt Smith, Itron Katrina Polk, Itron Pam Sen, Itron UGI Utilities Maritime Electric 12:00 - 1:15 p.m. Itron Utility Week Lunch (Sunset Terrace) Detecting Outages Weather Selection User Deep Dive on Monitoring Read Detect, Investigate, Enabling the Active Utility Panel: How to Leverage MV-90 xi Benefits of the Itron Mobile & Reliability Using for Design Day the OpenWay Riva Rates in Mitigate & Reduce Grid through Leveraging Distribution Networks-as-a- Roundtable Remote Disconnect Hands-on Demo Automation for a Bellwether Analysis Network for Electric Multi-Commodity Non-Technical Managed Services Service as a Shared Switch Enhanced Reliability Approach Utilities Utilities Losses with – One Year Later & Marketable Asset 1:15 - 2:00 p.m. Zhenhua (Michael) & Resilience Revenue Assurance Yang, CenterPoint Rick Schmidt, Black & Energy; Thomas Quinn, Veatch (mod); James C. Mike Riewer, Otter Tail Marquette Energy David Garbish, San Dan Walrath, Com- David Lukcic, Trevino, CPS Energy; TBD, Pam Sen & Lynn Emma Goodnow, Power Company Analytics Mike Belanger, Itron Diego Gas & Electric Joelmonwealth Lindsay, FortisBCEdison TECO Energy Rick Tiegland, FPL Commonwealth Edison Burnette, Itron Duke Energy Rich Layton, Itron 2:00 - 2:30 p.m. Knowledge Center Break (Calusa 6 & 7) Correcting Network, or Not? Enabling Smart IEE/ISAIM Designing Innovative Leveraging Flexible Integrations Think Big, Start Small, MV-90 xi Gen5 CENTRON II Itron Mobile Meter-Transformer Evaluating the Utility & City Implementation at Rates for Machine Learning for Advanced Grid Move Fast: Strategies Roundtable Hands-on Demo Mapping to Improve Decision to Migrate Solutions with the TNB for C&I Consumer-owned for Phase Management Use to Build Smart (continued) (continued) Communities of Grid Operations & from Mobile to IoT Edge Router Customers Smart DER Loads Identification Cases 2:30 - 3:15 p.m. the Future Customer Service Network for Gas (Automated Remote Utilities Meter Reading) Melissa Piper, Whit Fulton, ConnectDER; Michael E Beehler, Brad Anderson, Matt Smith & Dan National Grid; Ryan Brager, Eaton; Beehler & Associates, Pam Sen & Wayne Willis, Itron Spire; TBD Evans, Itron TBD Smita Gupta, Itron Jean Shelton, Itron Bidesh Karr, Sentient Ram Sastry, AEP Lynn Burnette, Itron Dana Smith, Itron Rich Layton, Itron 3:15 - 3:45 p.m. Knowledge Center Break (Calusa 6 & 7) Using Acoustic Network Business Application of Itron's North American Leveraging The New England Maintaining Modernizing Migrating from FDM Product FCS / Itron Mobile Leak Detection to Models for Network for Gas Meters: Distributed Power Market & Reliability During a Municipal Networks: OpenWay Cell Relay Update Product Update Identify Infiltration Municipal & Wastewater What’s New Intelligence to Supporting Operations Network Upgrade A Roadmap for to OpenWay Riva with Itron’s Cooperative Monitoring Solve Grid Enabling Smart Socket Based Router: 3:45 - 4:30 p.m. Cloud-Based Water Processes and Utilities Challenges Forecasting Lessons Learned Mark Serres, US3; Application Craig Hannah, TBD, Miami-Dade Chris Gubala, Tim Hebert, Sheldon Glady, Johnson Controls TBD County Water Janet Penz, Itron Commonwealth Edison Energy New England TBD AJ Casini, Itron San Diego Gas & Electric Asa Laughton, Itron Rich Layton, Itron 4:30 - 5:00 p.m. Knowledge Center Break (Calusa 6 & 7) 5:00 - 6:30 p.m. Knowledge Conference Closing Reception (Calusa Terrace and Foyer)