FINANCEMONTHLY GAME CHANGER AWARDS 2017 GAME CHANGER AWARDS 2017

SEGUN AGBAJE

Managing Director at Guaranty Trust Bank

ABOUT SEGUN AGBAJE FIRM PROFILE Mr. Segun Agbaje is the Chief Executive Officer and Managing Director Guaranty Trust Bank plc is a leading African financial institution with vast business of Guaranty Trust Bank plc (GTBank), a foremost African banking group interests spanning West and , as well as the . The with a client base of over 9 million customers and business outlays in Bank has an Asset Base of over 2.93 trillion, Shareholders’ funds of 452 billion and , Cote D’Ivoire, Gambia, , , , , Sierra employs over 10,000 people in Nigeria, Gambia, Ghana, Liberia, , Leone, and the United Kingdom. Cote d’Ivoire, Uganda, Rwanda, Kenya and the United Kingdom.

Mr. Agbaje joined GTBank as a pioneer staff in 1991 and rose through Established in 1990 on a foundation of excellence, superior customer experience, the ranks to become Executive Director in 2000, and Deputy Managing ethics and best practices, GTBank has created an oasis in the African banking Director in 2002. In June 2011, he was appointed Managing Director/ industry; delivering consistent year on year growth in clientele base and key CEO of Guaranty Trust Bank plc and has consistently led the Bank to financial indices since its inception. With over 9.3 million customers, 224 branches, impressive year on year growth in market share and profitability ever since. 17 cash centres, 18 e-branches, 35 GTExpress locations and 1,165 Automated Teller Machines in Nigeria, the Bank has evolved over the past 26 years to An alumnus of the Harvard Business School and holder of Bachelor become one of Africa’s leading financial institutions with a unique reputation for of Science and Masters in Business Administration degrees from the innovation and excellence. University of San Francisco, USA, Mr. Agbaje has over 20 years of experience in investment and international banking. He is widely Widely regarded as a Proudly African and Truly International Bank, GTBank has regarded as one of Africa’s leading CEOs with a reputation for been the subject of case studies by Harvard Business School USA, Cranfield identifying capital opportunities and executing business deals. School of Management UK and other prestigious institutes of learning. It was the first Nigerian Bank to be listed on the mainstream of the Stock Exchange Under Mr. Agbaje’s leadership GTBank has become one of Nigeria’s and the first to fully implement all ISO certifications namely; ISO/IEC 27001- for most profitable banks. His deep understanding of complex businesses Information Security, ISO 20000 – for IT Service Management and ISO 22301 – and markets has enabled the Bank undertake large ticket transactions for Business Continuity Management and PAS 99:2012 Integrated Management in financial advisory, structured and project finance in the real sectors as well as take advantage of opportunities in selected high growth African System certification by the British Standard Institute (BSI). markets where the Bank has a competitive advantage. Motivated by the belief that it can only grow and sustain the value of its businesses Passionate about innovation and embracing disruptive technologies, by what it gives back to its host communities, GTBank maintains a clearly defined Mr. Agbaje has pioneered several innovative and pacesetting products Corporate Social Responsibility (CSR) policy. The Bank’s CSR policy focuses on the such as the Bank 737, a mobile banking platform that enables customers four major areas of Education, Community Development, Environment and Art, use their mobile phones to perform basic banking services such as and it includes programmes such as the Adopt-A-School Initiative, through which account opening and funds transfer as well as access diverse financial the bank supports public schools, and the Orange Ribbon Initiative which leads services like airtime purchase, bills payment amongst others. Within a the advocacy for children living with Autism and other developmental disorders. year of its introduction, the Bank 737 service has seen an uptake of over 3 million customers, recorded more than N1 trillion in transactions and GTBank has been the recipient of numerous international and national awards gained global recognition for Product of the Year in Africa from Asian and commendations for exceptional service delivery, innovation, corporate Banker Magazine and Best Digital Bank in Africa by Euro Money. governance and corporate social responsibility. A few of these are: Best Bank in Mr Agbaje has also radically repositioned the bank as the apt financial Nigeria and Best Bank in Africa from Euromoney; African Bank of the Year from institution for Small and Medium Enterprises. Understanding the the African Banker; Best Corporate Governance - Financial Services – Africa from crucial role of small businesses in the sustenance of economic growth Ethical Boardroom Corporate Governance Award and Best Banking Group in and development, he has led the bank to create the GTBank SME Nigeria from World Finance. The Bank obtained the Best CSR Rating from SIAO. MarketHub, an e-commerce platform aimed at boosting the presence and profitability of small businesses through business development The Bank has the long-term goal of support to entrepreneurs. becoming the dominant franchise in Africa, not just in terms of Return on Equity or Cost to Income ratio, but absolute profitability CONTACT and balance sheet size. The bank pursues Guaranty Trust Bank PLC this goal through a consistent pan-African Plot 635, Akin Adesola Street, Victoria Island, strategy of strengthening its leading position Tel: 234.1. 2714580-9, 2715227, 2622650-64, in the markets that it currently operates whilst expanding the GTBank franchise in other high Email: [email protected] | Web: www.gtbank.com growth African markets.

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