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THT02 Tourism Training Package Volume 4 of 5

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THT02 Tourism Training Package Volume 4 of 5 THT02 Tourism Training Package Volume 4 of 5 Version Number: 2 Review Date: 31 January 2005 THT02 Tourism Training Package (Version 2) Date this PDF was generated: 02 July 2007 Title Page THT02 Tourism Training Package Competency Standards for Hospitality Volume 4 of 5 Tourism Training Package Volume 4 - Competency Standards for Hospitality This is the fourth of five volumes which comprise the endorsed components of the THT02 Tourism and THH02 Hospitality Training Packages. This volume must be used in conjunction with other relevant volumes, as follows: Volume 1 Qualifications, Assessment Guidelines & Supporting Information Volume 2 General Competency Standards for Tourism and Hospitality Volume 3 Competency Standards for Tourism Volume 5 E-business Competency Standards for Tourism and Hospitality Note: For ease of use, the common components of the two industry Training Packages have been combined. Volume 1 contains the Qualifications, Assessment Guidelines and Supporting Information for both the THT02 Tourism and THH02 Hospitality Training Packages. Volumes 2 and 5 contain general competency standards which are applicable to both Tourism and Hospitality. Volume 4 of 5 Page 1 of 514 © Commonwealth of Australia, 2002 To be reviewed by: 31 January 2005 THT02 Tourism Training Package (Version 2) Date this PDF was generated: 02 July 2007 Imprint Page THT02 - Tourism Training Package © Commonwealth of Australia, 2002 This work has been produced with the assistance of funding provided by the Commonwealth Government through the Department of Education, Science and Training (DEST). An individual may make a photocopy of all or part of the work for their personal use. A Registered Training Organisation may make photocopies of all or part of the work for the teaching purposes of that organisation, including for supply to its students provided that any consideration does not exceed the marginal cost of preparation, reproduction, assembly and delivery. Except as permitted under the Copyright Act 1968, all other rights are reserved. Requests for permission may be directed to: Branch Manager, Technology and Information Services Branch, Industry Skills Development Group, Department of Education, Science and Training, GPO Box 9880 Canberra City, ACT, 2601. Website: www.dest.gov.au This work is the result of wide consultations with Australian industry participants. It is a collaborative view and does not necessarily represent the view of DEST or any specific body. For the sake of brevity it may omit factors which could be pertinent in particular cases. While care has been taken in the preparation of this Training Package, DEST and the original developer do not warrant that any licensing or registration requirements specified here are either complete or up-to-date for your State or Territory. DEST and the original developer do not accept any liability for any damage or loss (including indirect and consequential loss) incurred by any person as a result of relying on the information contained in this Training Package. This Training Package should not be regarded as professional advice and it should not be relied upon in any important matter without obtaining appropriate advice relevant to your circumstances. Published by: First published: 1 March 2002 ISBN: 0 642 79800 1 (set) Printed by: AEShareNet Code: P Print Version No: 2 Release Date: 9/03/2005 Volume 4 of 5 Page 2 of 514 © Commonwealth of Australia, 2002 To be reviewed by: 31 January 2005 THT02 Tourism Training Package (Version 2) Date this PDF was generated: 02 July 2007 Table of Contents TABLE OF CONTENTS Version Modification History............................................................................................................................... 6 Qualifications Framework.................................................................................................................................... 7 The Australian Qualifications Framework ...........................................................................................................7 Certificate I ......................................................................................................................................................... 8 Certificate II ........................................................................................................................................................ 8 Certificate III ....................................................................................................................................................... 8 Certificate IV .......................................................................................................................................................9 Diploma .............................................................................................................................................................. 9 Advanced Diploma ........................................................................................................................................... 10 Assessment Guidelines......................................................................................................................................15 Introduction........................................................................................................................................................15 Assessment System Overview..........................................................................................................................15 Australian Quality Training Framework Assessment Requirements................................................................. 15 Requirements for Assessors............................................................................................................................. 16 Pathways...........................................................................................................................................................19 Designing Assessment Tools............................................................................................................................ 22 Use of Assessment Tools..................................................................................................................................22 Using Prepared Assessment Tools................................................................................................................... 22 Developing Assessment Tools.......................................................................................................................... 22 Conducting Assessment....................................................................................................................................22 Access and Equity.............................................................................................................................................23 Futher Sources of Information...........................................................................................................................26 General Resources........................................................................................................................................... 26 Assessment Resources.....................................................................................................................................27 Assessment Tool Design and Conducting Assessment....................................................................................27 Assessor Training..............................................................................................................................................28 Assessment System Design and Management.................................................................................................28 Units THTSOP06B Receive and process reservations.............................................................................................. 29 THTSOP08B Operate a computerised reservations system.............................................................................34 THHADCAT02B Develop menus to meet special dietary and cultural needs................................................... 39 THHADCAT03B Select catering systems......................................................................................................... 44 THHADCC01B Prepare pates and terrines.......................................................................................................48 THHADCC02B Plan, prepare and display a buffet............................................................................................53 THHADCC04B Prepare portion controlled meat cuts....................................................................................... 58 THHADCC05B Handle and serve cheese.........................................................................................................63 THHADCC06B Prepare chocolate and chocolate confectionery...................................................................... 68 THHADCC07B Select, prepare and serve specialised food items....................................................................73 THHADCC08B Select, prepare and serve specialist cuisines.......................................................................... 78 THHADG01B Analyse and report on gaming machine data............................................................................. 84 THHADG02A Develop and manage gaming activities.....................................................................................
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