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MDM Talk Handout

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MDM Talk Handout Mobile Device Management (MDM) For iOS Devices My Mobile Device Management Recommendations: MY PRIORITIES • Device Performance • Device Security • Device task customization • Device Inventory Use MDM to manage: • Device Passcode (users often forget or change this, device recovery, remote wipe) • Install apps without users using their Apple ID • Push out a standard set of apps based on the dept. division the device has been assigned to. We have different set of apps for: Clerical, Management, Quarantine, F&V, Weights & Measures, Trapping, Pesticides, Vertebrate/Weeds. • Enforce the most current iOS and App updates, very important in iOS for app stability • Device Inventory and user assignment Prior to getting your iPads 1. Each user needs create an Apple id using their County issued government email account and address - Appleid.apple.com 2. When setting up the iPad, log in with the Users Apple ID (person assigned to using the iPad) in both the” iTunes & App Store” and “iCloud” (very important) 3. Each user needs to have their device backing up their data into their own iCloud account, that way it's so easy to restore the user/data/settings/email if and when they get a new device or change devices, we use it all the time, so easy. I also recommend purchasing for $.99/month 200 GB of iCloud storage for each apple id account. I use one county credit card to do this by logging into the icloud settings and making changing the storage options, very easy. Apple hits the credit card automatically each month and it can be stopped at anytime. Lynda Schrumpf Kings County Department of Agriculture [email protected] (559) 852-2830 iMessage & Email Mobile Device Management (MDM) For iOS Devices 4. Create a dedicated Apple ID for enrolling into and administering the Apple Volume Purchase Program VPP for your department (1st see if your IT department is already enrolled in VPP) 5. Volume purchase program for apps http://www.apple.com/business/vpp/ 6. MDM Solution – Enterprise mobile management software installed and enroll each device prior to handing them to users - https://airwatchexpress.com/ Volume Purchase Program (VPP), the process is basically this: 1. Enroll in the BUSINESS Volume Purchase Program by creating an Apple Deployment Programs account. You’ll be asked to create a dedicated Apple ID for administering the program and provide basic information about your business. 2. You will need a D-U-N-S # (Dunn & Bradstreet) from your county Finance or Purchasing Dept will have one. Need it get an Apple Customer Number http://www.apple.com/ business/ or 1-800-854-3680 2. Set up a program administrator is responsible for purchasing and distributing content for your organization (could be your PUE Deputy). A specific Apple ID will be created for this administrator (must be a county email address that has never been used for obtaining an Apple ID and it can’t be used later on any devices). 3. To purchase through the program in three simple steps. First, log in to the VPP store http://vpp.itunes.apple.com/us/store and search for content. Second, enter the quantity you want to buy. And third, complete the transaction with a corporate credit card or VPP Credit. 4. Streamline company-wide distribution by assigning apps directly to devices using an MDM solution (AirWatchExpress) or distribute content to individual employees by providing them with redeemable codes for each app or book. Content can be assigned to devices or users. Purchase an MDM Solution: AirWatch Express Yearly subscription that costs $4.33/device/month with a one time deployment fee of $1675 (you’re paying for the web server access with this fee). When we purchased a year ago there was a 25 device minimum, that may be different now with AirWatch Express. If you have a AirWatch, you can download a token which can be used to link your MDM solution with your VPP Account. Once, linked you can invite users, assign apps and books, and revoke and reassign apps directly through your MDM solution. This token will expire after one year or after a password reset.If you are interested in AirWatch this is the California Representative: Alexsie Diaz [email protected] Mobility Specialist - SLED O | 470.247.8837 C | 470.261.288 Lynda Schrumpf Kings County Department of Agriculture [email protected] (559) 852-2830 iMessage & Email Mobile Device Management (MDM) For iOS Devices Tips for iPad use in the field: A stand to hold the iPad in the vehicle "iKross" cup mount holder car kit comes in 2 sizes 9.7 inch iPad Pro w cellular 128 MB, Apple Smart Keyboard, Apple Silicone Case Recommend a 3 GB data plan with a cell provider, without a data plan it really limits the usefulness of the iPads for other programs, it's just such a time safer to have internet access in the field. Recommend that you leave all the Apple Standard apps installed Pesticide Staff Apps: Notability(completing forms), WorkFlow(creates automated scripting of repetitive tasks), Adobe Acrobat(organizing PDF manuals), iMove(edit video training clips), Pages, Google Earth (GIS Maps), DropBox (transferring data/files between networks), YouTube, GoToMeeting, Wind Geo, My Language Pro, Chrome, iScanner, KeyNote (creating presentations), iMessage (communication w office/inspectors), Audio Memos (recording interviews/hearings) Weights & Measures: Notability (inspection forms), Workflow, Adobe Acrobat, Pages, DropBox, iScanner, calculator, iMessage (communication w office) F&V: Pages (design crop report), Numbers (crop report calculating totals), iMessage (communication w office for Phytos), Adobe Acrobat (PDF Manuals), Notability (farms Market Forms) Trappers: iMessage, Google Earth, Apple Maps, Adobe Acrobat Vertebrate/Weed: iMessage, Adobe Acrobat, Chrome, Google Earth (GIS Maps) Management/Clerical: iMessage (communicate work to field staff), Audio Memos, GotoMeeting, iScanner, Adobe Acrobat, Numbers, Pages, Keynote, notability Lynda Schrumpf Kings County Department of Agriculture [email protected] (559) 852-2830 iMessage & Email.
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