Navigating Your Favorite COVID-19 Jams Revealed! Q2 2020
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Navigating Your Favorite COVID-19 Jams Revealed! Q2 2020 CREW NEWS OUR NEWS. OUR STORIES. CELEBRATING COLD CREW ANNIVERSARY MILESTONES THANK YOU ISSUE 04 IN THIS ISSUE IN THIS ISSUE 07 COLD CREW: MIND, BODY, & SPIRIT / TOTAL WELLNESS Raises awareness of total wellness. We want employees to get and stay healthy for themselves and 01 their families. MESSAGE FROM THE CEO A letter from Larry Alderfer CEO 14 United States Cold Storage. ANNIVERSARY AWARDS As part of our Employee Recognition Program, this section honors and celebrates Cold Crew members who have achieved anniversary 08 milestones. INSIDE SCOOP Outlines important information that serves our employees, creates a 02 sense of pride through positive news COLD CREW CONNECTION and promotes conversation at work and home. Features Warehouse and Logistics Operations at the center of USCS and highlights the connections to our other departments. The strong relationships between our 10 departments are vital to our success and illustrate, One Company, One ACROSS THE POND / SWIRE 30 Family, One Crew. With news from Swire, our parent company, featuring stories about CREW CH@TTER employees around the world who A light-hearted section where share the same company and care employees can learn fun facts about about the same things. their co-workers. 34 COLD CREW GIVES BACK Showcases how our company and Cold Crew provide resources 06 to create positive change that PEOPLE. PASSION. aligns with our core values and Celebrates our employees as commitments in the communities individuals by highlighting their where we live and work. personal side, reminding us we 11 are individuals first and employees second. CELEBRATING OUR DIVERSE COLD CREW Celebrates our rich diversity because we believe that each employee makes a unique and personal contribution to the success of USCS. MESSAGE FROM THE CEO / HELLO CREW FAMILY MESSAGE FROM THE CEO LARRY ALDERFER I just want to take a moment into this time, this crisis, to our truck drivers to our today and thank everyone I have seen so much repack operators, to the folks at US Cold for all the hard camaraderie, ingenuity, in HR, to the people in IT, work and all the effort you flexibility, and innovation to everyone in accounting have given over the past from all parts of the country. and finance to all the folks three weeks during this very I am overwhelmed and just on the floor, those driving uncertain time. COVID-19 so proud to be a part of forklifts, picking orders, has certainly brought upon this team, us figuring out loading trucks and managing us bigger challenges and how to work through this inventory, thank you so much greater challenges than we to get the job done for our for all you are doing, We will could have ever planned for customers and to help feed get through this together; or imagined. Yet, through it our nation. So, to all the but please, take care, take all, everyone is continuing to customer service reps, all the care of your family, and do the best in class work that shipping/receiving clerks, thanks again, from the we have always done. For everyone in maintenance bottom of my heart, for all that, I am so proud. Over the and engineering, everyone you are doing. past few weeks, as we got in logistics, transportation, Stay safe. Larry Alderfer CEO Hello Crew family: We have been working on this Crew. I believe that our ability As you continue your career and issue since early January, and to connect every facility, every look at them on your desk or at given the current extraordinary department, and every person – home, I hope that you reflect on circumstances, we have shifted will be key to our future success. the memories, the experiences, gears on some of the content. In leading our HR department, and the people that you’ve We are living through an you have my commitment that interacted with along the way. unprecedented time in history your Employee Experience I would like to recognize as the COVID-19 virus has will always be the basis for the those that have reached major dominated our conversations decisions being made and how milestones, welcome those just and actions at work and home. we conduct ourselves as HR starting their USCS careers, and As I am sure you have heard department Cold Crew look forward to celebrating your numerous times, USCS is an members. future achievements. Each of essential part of the food With a focus on Employee you can take pride in having supply chain, and it has been Experience, our next steps reached these honors as Cold critical that we continue to were on implementing a Crew members. operate. As a company, we company-wide recognition FROM ME and the leadership are committed to maintaining a program which launched team to you – it is something safe and healthy workplace for earlier this year. The program that we are extremely grateful you, and continue to comply began with the Anniversary for! with public health guidance, Awards and will soon include closely monitoring the changing tributes for our operations Take care, everyone, and thank situation. We understand crew to display as well as you again! the challenges that each of other types of recognition. you must be going through The pieces you receive are personally and professionally. part of a specially designed Observing the teamwork over two-tiered rack structure that is built upon as you reach the past two months, I am Michelle Grimes further reminded that we are additional milestones and accomplishments. VP HUMAN RESOURCES ‘Best in People.’ Our PEOPLE are what makes us These program components celebrate you, your talents, your ‘Best in Cold,’ but it is our service, and the essential part CULTURE that provides for One 1 Company, One Family and One you play in the success of USCS. COLD CREW CONNECTION OPERATIONS & EVERYBODY HERE “has really stepped up... the warehouse team, customer service, shipping and receiving... and special thanks to our maintenance group for getting us the supplies we need to operate safely THANK YOU each and every day.” USCS employees are not only connected to one another but to MITCH HARPER GM, QUAKERTOWN WEST families across America who depend on us every day to protect and provide access to a safe and reliable food supply during the COVID-19 crisis. Pictured here are the men and women of United States Cold Storage who are working round the clock to protect the cold chain. Thank you Cold Crew! I APPRECIATE the“ support the Cold Crew is giving to me and all the GMs across the nation. Keep yourselves safe, do your social distancing, andyour enjoy family. the time with MATT REED YOU HAVE ALL GM, MINOOKA “shown a tremendous spirit... remaining professional - as well as positive - in your daily activities. I’m extremely proud to have everymy team. one of you on Stay smart,bless stay you safe, all.” and God COY BRUMLEY JR GM, SACRAMENTO 2 COLD CREW CONNECTION COMMUNITY I APPRECIATE & “every Cold Crew member who is doing their part to help protect DESPITE THESE CHALLENGES the cold chain.” “ our Cold Crew members kept loyally working to LARRY ALDERFER - CEO ensure the food supply continues moving to feed America’s families. JASON SHEPHERD, GM, LAVERGNE & SMYRNA TO ALL THE “COLD CREW members, I wanted to take a moment to say thank you to each and every one for everything you WITH THE CHALLENGE are doing through this pandemic. “ and uncertainty that we are currently Your dedication, determination facing. I’m extremely proud of our folks for and resolve make it possible answering the call. We must continue to to keep the cold chain moving protect the cold chain. Thank you for your forward. Without you, we would hard work, dedication, and commitment. not be able to do any of this. ARNOLD TINOCO GM, LAREDO ONE ADAM ASHLEY GM, LEBANON 3 - Want to see more photos of our Cold Crew? Follow us or like us on Instagram, or Facebook @unitedstatescoldstorage - COLD CREW CONNECTION SINCERE APPRECIATION “and admiration for the entire USCS Cold Crew I AM PLEASED not just here in Denton but at all the plants across “to have the opportunity to say the country for their long hours, undeniable thank you for all the hard work dedication, and their incredibly positive attitude and efforts that everyone is put- during this crisis.” ting forth by coming to work and getting the groceries back on TIM FRANCISCUS-TIMM the shelves. You are making an GM, DENTON impact on people’s lives that you may or may not know.” MATTHEW HUGHES GM, COVINGTON THANK YOU to all our employees “ and customers across the country, keeping the food chain safe today and every day.” RON LONGHANY GM, MILFORD TAKE A MOMENT to recognize all our outstanding “ Cold Crew Members who are all doingthis an veryoutstanding difficult job time.” during COMING TOGETHER STEVE PALEFSKY “and this unity as a company makes me GM, MCCLELLAN PARK proud to be part of United States Cold Storage and USCS, Warsaw. You all have truly inspired me.” JOE WOOD GM, WARSAW 4 - Want to see more photos of our Cold Crew? Follow us or like us on Instagram, or Facebook @unitedstatescoldstorage - CONNECT COLD CREW CONNECTION FIRST AND FOREMOST I want to say I hope everyone is staying “safe and healthy, we will get through this all together. Thank you for coming to work and providing for your family and the TAKE A MOMENT country in a time of need.’’ to thank everybody for their “ dedication thisin working crisis.” through ERIC OROZCO GM, TULARE SOUTH RANDYGM, BAKERSFIELD DORRELL TAKE THIS “OPPORTUNITY THANK YOU to thank you all for the for a fantastic job you are fantastic efforts we have “ all doing, not only for our seen as we have navigated companyentire but nation.” for our this COVID-19 pandemic.